We booked this 14 day cruise to Canada, America and Iceland in 2018 and the price was fantastic.
The ship is beautiful - no expense spared with regard to decor and furnishings etc. BUT it's too big and cold (no atmosphere). There is a huge problem with embarking and disembarking - long queues. In Halifax (Canada) only one gangway served approximately 4,000 passengers and we had to wait ...
This was my first and probably last MSC cruise.
It's a pity because the ship itself has some good points and the ports of call were fantastic.
We picked the ship up in Southampton along with what it turns out a lot of new crew who took a couple of days to come to terms with things.
Staff were very polite and willing to assist if possible.
We had a balcony cabin which was kept spotless ...