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MSC Southampton Cruise Reviews

Pool area
Our whirlpool on the balcony.
Main Entry floor
MSC private island beach.
Cruiser Rating
3.0
Average
328 reviews

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1-10 of 328 MSC Southampton Cruise Reviews


Great new ship, but!

Review for MSC Virtuosa to Baltic Sea

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compaq5315
10+ Cruises • Age 60s

Booked this as last minute, Southampton to Barcelona. The ship is spotless cleaning all the time. Now the it’s that are not so good. No captains daily report Food in main restaurant not good, good choice but presentation not good ( did not look to eat) so spent time in buffet, their choice of food was very good. All waiting and bar staff very attentive. There was no dedicated coffee bar ...
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Sail Date: September 2021


Cruise from hell

Review for MSC Virtuosa to Europe - British Isles & Western

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sabresimba
10+ Cruises • Age 70s

We chose this cruise as this is a new ship and we like to experience new vessels. Well where do I start ,got to southampton ,it then took 3 1/2 hours to board the ship,yes really 3 1/2 hours. Eventually got to the cabin ,guess what NO luggage,several phone calls later before cases found. Now missed dinner slot ,had to wait for second sitting hours since we had eaten,would add no tea ...
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Sail Date: September 2021


Beautiful ship but ultimately disappointing

Review for MSC Virtuosa to Baltic Sea

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Devon Deb
6-10 Cruises • Age 50s

Virtuosa is a very beautiful ship so it is a shame the cruise was not the experience we had hoped for. Embarkation was crazy. Before even having a Covid test we were in numerous queues (at least 4) to show different documents. If you were positive you may well have passed it on to several people before even getting on the ship. Why not take a test and return to your car until the result and then ...
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Sail Date: September 2021


2 star all inclusive food and shocking service. Do not waste your money.

Review for MSC Virtuosa to Baltic Sea

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spartacus007
2-5 Cruises • Age 50s

2 star all inclusive food and shocking service. Do not waste your money. Booze cruise from hell. Booked the 13 night Mediterranean cruise from Liverpool in June after seeing great reviews and living 5 minutes from the port. 3 hours to board and upon entering our cabin one of our cases was missing. We found the cabin to be small with very little storage space and found the ship to be amazing but ...
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Sail Date: September 2021


More style than substance on MSC Virtuosa

Review for MSC Virtuosa to Europe - British Isles & Western

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wolverton50
10+ Cruises • Age 60s

Chose this cruise due to Covid situation to avoid possible isolation on return home. Told by MSC to arrive for 11am and it took an hour and a half to get on board - appreciate that we had to have Covid tests, but the delay was partly due to the regular passengers being left outside while the Yacht Club passengers boarded. Not a great start. Virtuosa is a very beautiful ship with sparkly staircases ...
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Sail Date: September 2021


Worst holiday experience of our lives

Review for MSC Virtuosa to Baltic Sea

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Leedscouple12345
First Time Cruiser • Age 30s

4hrs to get on the boat without any warning ((we couldn't plan to bring food or snacks for our young children) even though we now know this is common for MSC, once on board the staff were overwhelmed, massively understaffed ships and long queues for everything, food outlets, guest services (unsurprisingly a consistently long queue of which was mostly guests shouting at staff), bars, elevators ...
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Sail Date: September 2021

Traveled with children


Yacht Club is the way to go!

Review for MSC Virtuosa to Baltic Sea

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ppcox
10+ Cruises • Age 60s

Taking advantage of the generous 50% discount for Health workers that MSC offered.We thats my husband and I boarded at Southampton for a 7 nights around the British Isles. This is not a cruise pre Covid we would have been interested in, but 18 months of no cruises this became very interesting. We had never sailed with MSC and never sailed in the ship within a ship type product on any cruise we ...
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Sail Date: August 2021


Far too crowded and poor facilities/entertainment

Review for MSC Virtuosa to Baltic Sea

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mickyson1
6-10 Cruises • Age 70s

We chose this cruise as it was a brand new ship with seemingly a wide range of facilities and activities. The ship was ridiculously overcrowded - you had to queue for everything - at bars, restaurants, and for any activities that you wanted to do. Trying to book the slides was impossible with a queue a mile long before the opening booking time of 10.00. You couldn't get near a swimming pool or ...
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Sail Date: August 2021


One major fault

Review for MSC Virtuosa to Baltic Sea

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flyc42
10+ Cruises • Age 70s

Overall the ship was splendid. Clean, spectacular, friendly staff, excellent cuisine and especially appealing to the younger members of our party of eight. The one negative was that I embarked “clean” and disembarked with a dose of Covid 19. I can’t help thinking that the vast number of guests who wilfully ignored the company policy of wearing masks while walking about and in public ...
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Sail Date: August 2021

Traveled with children


Never Again

Review for MSC Virtuosa to Baltic Sea

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Palmita
6-10 Cruises • Age 50s

We are very disappointed with the cruise, we pre-paid excursions, fun packages for the kids, upgraded the drink package, speciality dinner packages and excursions before we left because we didn’t want any nasty charges to our credit card. On the first day we registered our credit card and authorise the charges of £250. However in the space of few hours we stated to get notifications from our ...
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Sail Date: August 2021

Traveled with children


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