111 Southampton Luxury Cruise Reviews

This was my fourth transatlantic crossing on board Queen Mary 2, but the first during the summer season. This was not the most memorable Overall: The weather was excellent for this transatlantic crossing, very sunny and minimal ... Read More
This was my fourth transatlantic crossing on board Queen Mary 2, but the first during the summer season. This was not the most memorable Overall: The weather was excellent for this transatlantic crossing, very sunny and minimal sea state. The ship was rather quiet during this crossing, during the day and during the evenings. The day time program wasn't particularly exciting or eventful and the passengers didn't seem to want to stay up too late in the evenings, even during formal nights. By midnight, the ship was very quiet and the bars even started to close. This was not a "party" sail like my usual pre-Christmas crossing. Cruise critic organized an informal meet and greet on the second day of the voyage. It was well attended and it let me meet the people in the forums. I enjoy transatlantic crossings a lot and despite some negative comments here, it is almost certain that there will be a fifth transatlantic crossing on board Queen Mary 2 in my future. Ship: The Queen Mary 2 is a special ship and I've always enjoyed her design and layout. While there are some quirks and oddities about her design (i.e. Decks 2/3 between A and B stairwells and getting the Queen's Room and G32), she is beautiful ship in the art deco style. One never feels crowded on board the ship. The Carinthia Lounge remains the area to avoid on the ship (it has a very retirement home feeling). The ship is showing some wear and age, but overall maintenance is still very good. Cabin: I had an obstructed view cabin, but it was a good cabin, possibly the best obstructed view cabin because it was behind a small boat rather than a full sized lifeboat. Dining: Britannia Restaurant. The food in the Britannia Restaurant for this crossing was average, not as great as it had been in the past. It was still very good but didn't feel as special as previous crossings. Presentation remains excellent, but the menu wasn't that exciting. The desserts were also rather plain this crossing. King's Court. Always busy, especially at lunch. Finding a table next to a window is nearly impossible and the food is average, but consistent. Golden Lion Pub. The pub lunch is always a good choice when the menu at the Britannia restaurant doesn't appeal to me. It serves traditional pub classic dishes such as fish and chips, or chicken tikka masala. Room Service. It was decent. I usually get room service breakfast. The food/coffee/tea is never piping hot, but that's expected given that its being delivered and the galley is rather far away. Entertainment: Evening shows: Cunard has never been known for their evening entertainment, so I wasn't expecting anything spectacular. The singing and dancing of the Royal Court Theatre Singers and Dancers was what I expected. Though other passenger's descriptions were harsher ("a high school production"). Lecturers: The selection of lecturers for this crossing was not the greatest. None of the lecturers really interested me and the comments from the other passengers were mostly negative as well. Planetarium: It's always nice to be able to attend the planetarium shows, but the show is always the same "stars above the north Atlantic." Service: The bartending staff remains excellent, my favourite bartender was on board and I have sailed with her for all of my voyages. My steward wasn't the greatest this year, but was still decent. The sommelier assigned to our table wasn't very good, rather than recommending me wines, he would just give me to the wine list and have me select the wine. I noticed there were a lot of trainees on board, so service was a bit slow. Shopping: Souvenirs remain a weakness of Cunard. The souvenirs are either overpriced and tacky or just overpriced. It would be nice if Cunard could get some decent and reasonably priced souvenirs. Their selection has improved over the years, but still has a lot of room for improvement. Embarkation: Very smooth this year, no queues, the fastest embarkation in Southampton I've ever had. But I found out that this was the case because there were a lot of people already on board who did not embark in Southampton. Disembarkation: Disembarking in Brooklyn is always frustrating. There was about an hour's delay from when I was scheduled to disembark to when I actually got off the ship. Then the queues to get through US Customs was a nightmare. Read Less
Sail Date August 2019
Cunard boasts that the RMS Queen Mary 2 is the only true ‘ocean liner’ afloat in the world today, though I have not yet discovered why it is said to be different from, for example, the Queen Victoria or the Queen Elizabeth, the other ... Read More
Cunard boasts that the RMS Queen Mary 2 is the only true ‘ocean liner’ afloat in the world today, though I have not yet discovered why it is said to be different from, for example, the Queen Victoria or the Queen Elizabeth, the other two Cunard ships currently in service. (A fourth ‘Queen’ is due to be launched in a couple of years’ time). The Queen Mary 2 (QM2) is the largest of the three at present in service with a length of 1132 feet, a crew of 1292 and capable of carrying almost 2700 passengers. It is the flagship of the Cunard fleet and one of only two RMSs (Royal Mail Ships) in the world. Being that size, the corridors are very long and it is extremely easy to get ‘lost’, though there are nearly always helpful crew members on hand to guide passengers who feel disoriented. Everything about this ship is on a grand scale and very spacious. It has a charming, ‘old world’ style to it which distinguishes it from most cruise ships. It is elegant, rather than flashy, and the majority of its passengers tend to be that little bit older, though there are exceptions. In our view, the directional signage around the ship could be improved and we feel that, whilst it is intentionally fairly discreet, it should be re-evaluated to help ‘lost and confused’ passengers. For example, because the Britannia Restaurant is designed to be split level and straddles two decks, it is not possible to walk all the way through to the theatres without first going up in a lift (elevator), walking along a couple of decks higher and then descending again in another lift. This took us (and many others) quite a while to fathom out! We had decided to celebrate our 45th wedding Anniversary in August, 2019, by trying a Cunard ship for the first time. (We had been on numerous cruises in the past with different cruise lines, mostly in the northern hemisphere, but never before with Cunard). Our two-way transatlantic crossings saw us travelling from Southampton to New York and back, with just a day in the ‘Big Apple’. We just love ship life and found it quite relaxing knowing that we hadn’t any shore excursions to think about, except for in New York itself, of course. It was our intention to spend a relaxing two weeks at sea. We knew from past experience that there would be plenty on board to keep us occupied and stop our becoming bored, but we would also have plenty of opportunities to simply take it easy. The extensive library on board the QM2 is excellent and the Planetarium feature is also well worth a visit. We were checked in very efficiently at Southampton. Based on our past experience of being required to wait, on occasions for a couple of hours, in a lounge on board, we enquired if our stateroom was ready for us. We were told that it was, but that there had been a leakage of water so there might be a large fan in the room. That seemed OK to us and we proceeded on board and up in the lift (elevator) to our deck 10. Arriving at our stateroom (10097), we noticed a hive of activity in the vicinity and were quickly advised that our room had been flooded so that we could not enter. In fact, the furniture (including the bed) had been removed and the room was being re-carpeted! We couldn’t even leave our carry-on bags in the room. (We particularly did NOT wish to have a Butler and this affected our choice of stateroom). We were able to enter our stateroom after about 90 minutes and it looked just perfect. No-one would have been aware of the earlier problems, except for an unpleasant smell from the drains under the bathroom which persisted throughout both legs of our voyage. We drew this to the attention of our Cabin Steward, Dave, and were visited soon after by Emerson, our Deck Housekeeper. He acknowledged the problem and offered us a change of stateroom to another farther down the same corridor but we declined politely as we had, by then, unpacked all of our clothes and couldn’t face the disruption that would have been involved in a move. He offered us a concession which we accepted with gratitude and handled the situation extremely well. Dave had left a bowl of fruit in our stateroom which was replenished daily, as was the refreshments tray. Complimentary still and sparkling water was also provided each day. We had hoped for a walk-in shower so were disappointed to see a shower over the bath which my partially disabled wife found particularly difficult to use. (She is not in a wheelchair). We had all of the usual facilities in our room. The bed was very comfortable, as were the pillows, and we slept well every night using the simple temperature controls. There was plenty of drawer space and more than enough hangers to meet our needs. We had an in-room safe too. There were fresh fluffy towels, warm bathrobes, a coffee making machine, plus tea and coffee making facilities. It was great to be able to relax on our balcony (with 2 chairs and a table) on sea days. Our ‘smart’ TV was very good and, in addition to BBC World News, BBC HD, SKY News, CNBC, MSNBC, Fox News, a Cunard lectures channel, and a Cinema Channel, we (sorry, I) was delighted to be able to watch ‘live’ soccer matches from the English Premier League! The Master in command for these two ‘voyages’ (NOT cruises!) was Captain Aseem A Hashmi. What an excellent communicator he is and so personable too. He inspired confidence and proved to be a most entertaining speaker. He was regularly seen around the ship speaking to passengers and answering their questions with the utmost patience and a friendly smile. He was always approachable and a great example to other crew members. We dined in the Princess Grill on table 18, a table for 6, where Carmelia, Vincent, Jayson and Sommelier, Christian, looked after us well. Generally speaking, the food was good, but we all thought it lacked that extra something we had been led to expect from Cunard. I can give three specific examples to illustrate why we were a bit disappointed. First, one of us ordered the Lobster Bisque one evening and it was nothing like any bisque I had ever seen or tasted – more like a consommé! Second, one my wife ordered a cheese soufflé one night but the texture and taste were all very substandard. Third, my wife and I ordered (a day in advance) the duck a l’orange to share one evening. It looked great when it was cooked and served expertly at the table, but was dry and chewy – not at all enjoyable, I’m afraid! (Overall, we all agreed that the Celebrity ships’ Aqua Class food was better, which we found surprising!) Our best meal by far was one night in the Verandah Restaurant, for which there is an additional charge of $40 per person. That was truly excellent with great service! As my wife has a partial disability, we decided to opt for the in-room breakfast because it was easier for her. The efficiency of this food service could not be faulted but, whilst realising that there are logistical problems in offering such a service on board such a large ship, we have to say that the food was only ever lukewarm. We used the efficient on-board laundry service and the self-service laundrette – a most useful facility for 7+ days at sea! The Canyon Ranch Spa Club is extremely expensive and exploits its captive clientele. Moreover, we all felt it is an absolutely appalling disgrace in this day and age for Cunard (and they are not alone) not only to charge for the use of the Wi-Fi facility, which is both slow and variable in quality of signal anyway, but to apply exorbitant charges – 30 minutes for just $15; 120 minutes for $45; and 480 minutes for $135 – when most public spaces in the 21st century, including public transport, provide the facility free! This is tantamount to taking unfair advantage of Cunard guests for what is, in any event, an unreliable service! The entertainment shows in the main Theatre were very good and, as a former competition dancer, I must say how very impressed I was with the dance troupe and the 4 main singers. There were several good guest speakers on board too, including a Canadian astronaut and a costume designer, who were most interesting. We also had the pleasure of watching the English National Ballet workshops and performances. Even though we are not ballet fans, we enjoyed them very much. We were not impressed by the Entertainments Director, Paul O’Loughlin, who seemed to imagine he was a ‘star’ in his own right! Our ‘special places for a coffee or an alcoholic drink were the Chart Room and the Commodore Club. We also greatly enjoyed the Carinthia Lounge at lunchtime for a delicious light snack and a drink. We found that the Golden Lion Pub was also very comfortable, but it can be difficult at certain times to find a table as its popularity, especially with British travellers, means it can be pretty busy. All of these venues had ‘live’ entertainment from time to time, usually in 45 minute slots. We didn’t really use the Queens Lounge (?) except for the Captains Cocktail party but it is a beautiful, large venue. All drinks on board carry an automatic 15% service charge. Before we had set off from home to catch the Queen Mary 2, we had been advised that a film crew would be on board on the return voyage back to Southampton. We were even given the opportunity of applying to be ‘extras’. The advance warning advised that there might be a few restricted areas when filming was taking place but gave an assurance that any disruption would be kept to a minimum so as not to spoil our enjoyment of the voyage. Well, we were never inconvenienced and only saw the filming a couple of times. At no stage was there a problem on such a large ship, and we were pleasantly surprised to see such ‘A listers’ as Meryl Streep, Candice Bergen and Gemma Chan (and others) at work. (We understand the film is to be released in 2020). In summary, the Queen Mary 2 copes well with everything the North Atlantic can throw at it so it was a smooth sail in both directions, in spite of 14 feet waves at one point. We did enjoy our first Cunard voyage, but not quite as much as we had expected. We might sail Cunard again in the future, but it probably would not be our first choice unless the itinerary particularly appealed to us. Read Less
Sail Date August 2019
This is my third transatlantic crossing on board Queen Mary 2. I've gotten to know the ship very well and the quirks of the ship. I enjoyed the cruise a lot, but perhaps not my favourite transatlantic crossing. Ship: She is a ... Read More
This is my third transatlantic crossing on board Queen Mary 2. I've gotten to know the ship very well and the quirks of the ship. I enjoyed the cruise a lot, but perhaps not my favourite transatlantic crossing. Ship: She is a beautiful ship, her public spaces are spacious and the art deco decor is nostalgic and hearkens back to the golden age of ocean liners. You never feel that there are too many people on board Fellow passengers: sociable and friendly, no major issues Cabin: The cabins show a bit of wear, especially in the bathroom Dining: I felt there was a lot of pork this year, I felt in past years there were more beef options. Activities: Afternoon tea: always a classic event on board QM2. It happens daily and great afternoon activity Fitness opportunities: The gym isn't particularly big but if you enjoy running, running on the promenade deck is always enjoyable. Entertainment: Cunard Insights (Lectures): very good, a lot of interesting lecturers and topics, always something I look forward to attending while on board / Evening Entertainment: like always, nothing spectacular, but Cunard is not known for their singing/dancing shows. Service: Service on board was good. I've gotten to know a few of the crew, and have my "favourite" bartender that has served me on all my QM2 voyages. Port/Shore Excursions: N/A since this was a transatlantic crossing. Value: As a luxury cruise, it is not the cheapest cruise but I enjoyed my time on board and I didn't splurge this year or try to hold back either. Would I go again: At the end of the voyage, I didn't think I wanted to do another transatlantic crossing in QM2 again since I felt I had done all that I could on board, however, given that I'm booked to do another QM2 transatlantic crossing in August 2019, I guess I really enjoy my time on board. Read Less
Sail Date December 2018
From the first of our 6 cruises with Cunard we have respected the dress,hand gel,guest conduct expected by Cunard that results in many guests returning,however!!! We wish to offer the following observations whilst on board for 26 nights ... Read More
From the first of our 6 cruises with Cunard we have respected the dress,hand gel,guest conduct expected by Cunard that results in many guests returning,however!!! We wish to offer the following observations whilst on board for 26 nights recently over Christmas and new year. 1. Some Guests refusing to use the hand gel on entrances to food areas giving the following excuses. I washed my hands earlier in the cabin I take vit C tablets each day It makes my hands sticky It has an affect on my skin I washed my hands earlier in the toilet All these excuses even though they all used hand rails,buttons in lifts and handles on doors on the route to the food halls and restaurants. When the staff are asked why they did not insist the guests to use the gel,the staff said they were accused of harassment and did not get backing from their supervisors. 2. Guests using the beautiful coffee tables in lounges as foot rests with and without shoes. Again when staff asked guests not to do this they refused,claiming they paid the bill not the staff. 3.Guest wearing baseball caps,sporty tee shirts,torn jeans some looking like they have just come off a building site,around the ship and in the restaurants on formal nights sitting amongst smartly dress guests who had followed the issued instruction on dress code. Again when staff tried to insist on the code they were accused of harassment not getting support from their supervisors. 4. A guest walking around the ship and through the kings hall carrying a dog. Nobody stopped and challenge this action 5. Male and female guests in the kings hall wearing only swim wear and bath robes Again when staff tried to challenged this they were accused of harassment. No support given by supervisors. 6. Guests laying full length along the beautiful settles in the lounges with and with shoes on. Again when challenged by the staff the offenders claimed harassment ,without support from supervisors. 7. More and more guests failing to attend the compulsory safety drill claiming they did not care and having to do it the next day in the lounge disturbing other guests comfort. When questioned about the guests conduct,the officer just shrugged his shoulders. All in all this made the cruise quite disappointing and we will question wether we would want to go on Cunard in the future. What was great was the captain and staff,so friendly and polite,the serving waiters,excellent as always. Cunard please take note!! Many of these offending guests were not British, give it some thought. Read Less
Sail Date December 2018
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very ... Read More
This is a very Beautiful Ship. If you like formalities this is the ship for you. There is a sense of traditional cruising about it. All in all it was a very enjoyable cruise. We ate in the Britannia Club Restaurant. The food was of a very high standard and the service was impeccable. The only down side was the cost of drinks which were very high. Out cabin was well appointed and well looked after by our steward. The public areas were beautiful, with a lot of dark wood. At night there was plenty of room for sitting but not many people seemed to be drinking. Having commenting on the high cost of drinks it must be said that once we said we did not want one we were not bothered again. We bought drinks off the ship and drank them in our cabin (no corkage charge in your stateroom). There was no problem bringing your own drink onto the ship. The entertainment was good. All in all a good relaxing cruise Read Less
Sail Date November 2018
This was our fourth crossing of the North Atlantic on the Queen Mary 2. As on the previous trips we opted for a obstructed view cabin on deck 8. We like the location, close to the gym, Commodore Club and buffet and outdoor promenade on ... Read More
This was our fourth crossing of the North Atlantic on the Queen Mary 2. As on the previous trips we opted for a obstructed view cabin on deck 8. We like the location, close to the gym, Commodore Club and buffet and outdoor promenade on deck 7. As it was a winter crossing we got some of the famous North Atlantic weather (motion of the ocean as the captain put it), two days of huge swells and waves and after that heavy wind. The ship pitched quite heavily but did not roll, it was a humbling experience to watch the sea wash by when enjoying a cocktail in one of the ships many comfortable bars. We had breakfast in our cabin for six days out of seven. It was delivered promptly as ordered but lukewarm. Lunch in the Kings Court buffet was a positive surprice, with good selection, no queues and wonderful views from the bay windows overlooking the promenade deck. We especially liked the sushi assortment. Lunch and dinner in the graceful Britannia restaurant was ok, with some hits and some misses. Food was always delivered quickly, service was impeccable and portions of good size. Some of the fish was a bit overcooked, some dishes lacking in taste, but in general we were always well fed. This time we chose late dining at 20:30 which in our opinion is better than the early 18:00 sitting, especially if you can't decline the delicious afternoon tea at 15:30. Late night buffet in the Kings Court was a bit of a disappointment. But you will never feel hungry on the QM2. As the outdoor promenade was closed for two days due to high winds we began our day on the treadmill in the gym. After that it was time for some tea, reading and wave watching in the Commore Club, followed by the nautical announcement at noon by the wonderfully entertaining captain Chris Wells. After lunch some more reading or attending lectures or simply having a nap before afternoon tea. Then a visit to the planetarium, some more reading perharps, enjoying the wonderful Ukrainian string trio in Carinthia Lounge with a glass of wine, before dressing for dinner. On day two everybody was invited to the Captain's Cocktail Party and on day four we attended Cunard World Club party, hosted again by the captain. After dinner it was time for the show, which we saw on four nights on this crossing. The performances consisted of some average singing and dancing, easy to watch for an hour but you weren't left hungry for more of the same. The music heard around in the ship in various locations by the harpist, pianist and the mentioned string trio was very good and fitting to the upscale surroundings. The lectures, pub trivia and planetarium shows seemed to be very popular as was ballroom dancing in the Queens Room and G32 disco for late night entertainment. The best thing to do on the Queen Mary 2 is to enjoy the wonderful public spaces of the ship. As the ship is designed for the Atlantic crossing where there may be days on end when you can't enjoy the open decks there must be enough interior space to accomodate the whole population of the ship without feeling crowed. In this the QM2 excels and you always manage to find a nice spot for yourself. Commodore Club, Carinthia Lounge, Chart Room and the Champagne Bar are extremely comfortable and classy spots to look at the waves and people passing by with a nice drink in your hand. Luckily the drinks are of good quality and made of premium brands, as the prices are not cheap. Tea in the Commodore $4, Vesper martini $15. A bottle of perfectly drinkable white wine in the Britannia can be had for $35 which is not that bad. Service in the bars was impeccable, friendly and courteous without being intrusive. Crossing on the QM2 is not for everyone, but if you feel even a little inspired go for it. Average age on this winter voyage was 60+, with just a handful of children and hardly any teens. It is the only ship in the world where you can relive some of the romance and thrill of the way how people travelled a hundred years ago in the first class of the grand ocean liners. It is a very well built quality ship and it's owners and officers are very proud of her. She was designed to feel classic and classy, not modern and she has aged well. With some attention to the cabins in the future she will an even more enjoyable experience. As this was our fourth crossing in five years I think it's now time for a brake but we will be back. Read Less
Sail Date November 2018
Having been on the QM2 previously in 2013 for a Canaries cruise and realising they had fairly recently Remastered her in 2016, we were keen to get back on board and savour her replenished splendid Character. CPS took the car as usual ... Read More
Having been on the QM2 previously in 2013 for a Canaries cruise and realising they had fairly recently Remastered her in 2016, we were keen to get back on board and savour her replenished splendid Character. CPS took the car as usual and being a rather dreary day its always so nice to just hand over the keys and leave the car in their hands and watch the luggage disappear into the building knowing within a very short time you will be re united with it outside your state room. Within 40 minutes we were on board and after a quick tour around we ventured up to kings court.This was where the difference was noticeable it seemed lighter brighter and large than we remembered and that one of the big bonuses of the QM2 in that its size to passenger ratio is the best we have experienced and that after 21 cruises and 7 different cruise lines and 14 different ships its still a favourite. The food was varied and a great choice possibly the best of the 3 Queens. The state room was very tastefully done ,though the covered balcony seemed rather drab compared to the Victoria or Elizabeth and paint was pealing off around the door lower panel The Blues was unfortunately the rattling door hinges when the ship was travelling at a rate of knots and with a fair wind blowing, it was noticeable when all you crave for is peace and quiet to sleep. The blues continued on table 339 where the vibration of the drive train was felt making the flower's in the vase the bottle of wine and us vibrate. I questioned this with the Waiter's - one told me it was all over the ship, the other that it was localised to a few areas in the dining lounge. So had this been more than a 3 nighter I would have moved and done something about the balcony doors but hey ho a short trip. The first show we had a comedian who was ok everyone who cruises a lot gets to hear similar jokes with a few new ones thrown in. The 2nd night we had the Broadway spectacular (again) but the dance troupe and singers were excellent. Evening 3 saw the 4 D's strut their stuff who with a name like that surprised us and had a standing ovation at the end great stuff. Drinks are served in the Show room and there are tables which is always a nice touch. Afternoon Tea or high tea in the Ballroom be warned --its a bit of a bum fight so get there early if you really want to make sure on a sea day of getting a seat then 3.30pm it starts so get there by 3.15 the latest to Queue up for a chance. Pub food in the Golden Lion a must lunch times all F.O.C and great food with a nice glass of Batemans --magic The main blues is looking at the wine list given to you by the Sommelier and knowing that the Australian Black Shiraz thats listed at $40 dollars plus tax is sitting in your local co op for £10.50 or has been known at £8.95. On a 14 nighter it can be come very expensive and their wine packages are a better deal but still pricey. Cocktails in the commodore club around $10 Gratuities $11.50 per night more blues getting on the 48 seater shuttle coach outside the ship waiting till it fill's up then travelling 150 yards and for some anti Brexit reason told to get off ,with the pretext of showing your pass port to the official in the cruise terminal at Zeebrugge ,finding no one wants to know anything about anything and just usher's you through and points to a door at the side of the building and getting back on the same coach still clutching your passport wondering what the hell was that about ?. happened 2 days running. Off at Blankenburge and a very short walk over the road to the station to buy the tickets to Ghent.Having been to Bruges 5 times before thought we would have a change ,There you find a very nice guy speaking perfect English who hand's you a return ticket for both of you for just 20 euro's on a very nice smooth clean train. At the time it was platform 6 at 10.54 going out so, every hour at the 54 minute out and on the 25th minute coming back on platform 9. Its a 30 minute walk to the town of Ghent --its up Albert street opposite the station initially, then straight across both the road's curving round the green and up to the Canal then right up to the main canal 200 feet, then left and follow into town an easy walk in or nos 2 tram from the station Really worth a visit --great place to shop and relax with a Belgian beer in some lovely place's We got the tram back a number 1 and dont be fouled into thinking you have to deal with the ticket machines as its all coins ,the driver will change up your money when you enter a massive 3 euro's. will get you back to the station in about 12 minutes. So total expenditure for the 2 of us was 26 euro's -- £ 21 Excursion on the ship called "Ghent on your own" a bus ride $ 110 = £84 your choice. Recommendation for a character Beer haven "Duel Griet" 500 different beer's address = Vrijdagmarkt 50, 9000 Gent Besides the small points ,this was a really nice 3 nighter = excellent food ,great service in lovely surroundings. Enjoy Read Less
Sail Date November 2018
Getting on board in Southhampton was a breeze. Ship is beautifully decorated. The ship’s library was huge, with more books than some schools’ libraries. Our stateroom (with balcony) seemed slightly larger than similar rooms ... Read More
Getting on board in Southhampton was a breeze. Ship is beautifully decorated. The ship’s library was huge, with more books than some schools’ libraries. Our stateroom (with balcony) seemed slightly larger than similar rooms we’ve had while cruising. Dining room meals were varied and creative, with some occasional misses. Lunch buffets were very good; breakfast could use some variety. We were highly pleased with our waiter team. Slot machine odds in the casino seemed more generous than other ships we’ve been on (meaning we won). Shows were uniformly excellent. Most guest speakers were entertaining. The in-house singers/dancers, band, and guest artists were great. Overall, great value for the money: we had a package with 5 nights London hotel for a modest price. That being said, we have some suggestions for improvements for Cunard • TV needs to include US sports. We got American cable news, but only Brit sports, other than one NHL game. At least show NFL in the lounge, not to mention the World Series. • Rooms need to have clocks, or have the phone (which has the time) next to the bed. • Internet connection on public computers needs to be faster or cheaper: it’s slow, as on other ships, and overpriced (like a lot onboard) for what you get. • The room assigned to bridge games was too small, limited to 13 tables. People had to be turned away. Read Less
Sail Date October 2018
This was a tester cruise. I thought I would start with my perception of the best. Not sure that was true. There were some disappointing features generally and other passengers I spoke with did feel the service decreased over the weekend of ... Read More
This was a tester cruise. I thought I would start with my perception of the best. Not sure that was true. There were some disappointing features generally and other passengers I spoke with did feel the service decreased over the weekend of the short cruise. They had been on the ship for a longer cruise running into the short cruise. The food was not as good as we had hoped. It was definitely 3 star. Can't complain about the amount of a available food. You really can eat all day. Staff were pleasant enough but not overly so. The shore trip was well executed but unfortunately the shopping was poor as most shops were closed. Overall it was a good weekend but not value for money. I will try other companies to be able to compare with Cunard. On balance I think that my expectations were too high. Set them lower and you won't be disappointed. Read Less
Sail Date September 2018
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise ... Read More
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise level for the location, but it was never a problem, we had no noise at all from the elevator and stairwell traffic. The room itself was very good with lots of storage and plenty of room to move about without any problems. The only issue is if you are not agile the tub presents a problem as it is a high step into the tub. Once in tub area to shower your head is practically touching the ceiling, I am 5'8" and clearance was about 1 inch, so if you are over 6' you will have to scrunch down. Otherwise the bathroom size is good. The Club Continent Suite comes with a stash of free liquor, Bombay Gin, Sotli Vodka, Rum, and Johnny Walker Red. The balcony was a bit tight but not an issue. I suggest that when you board, if you have a Club Continent Suite or higher the specialty dining is free, you book the specialty restaurants for every day you are on board, then cancel the day(s) you do not use on those schedule days, otherwise you are on a wait list the whole trip. The food is not spectacular on board, but very good. The surprise restaurant is the The Patio, poolside. Order a bone in sirloin steak that was as good as the steak house specialty restaurant Prime C. The menu at The Patio is very good. The best food of the entire cruise occurred on White Night when the food is superb everything from lobster, pork, steak, frog legs, calamari, etc. is available. Tons of desserts, too. Entertainment on board is good, nothing to write home about. The singers, magicians, and band are fine, good way to spend an hour relaxing on board. For dancing and drinking the Living Room is the place to be where they have a DJ and combo for entertainment. My favorite location was the Spirits bar in the Den which seems to be the gathering place on the ship most nights, cocktail lounge atmosphere with piano player. The bartenders were exceptional at the Spirits bar, but I learned they are not permanently assigned but rotated through the ship. The bartenders we had were Alex and Vlad, Alex was assigned to work the Mosaic Coffee bar and Vlad the pool bar on the next cruise, too bad as they are truly good at the bar. We booked three tours on board. We were very disappointed with 2 tours and loved the 3rd tour. This is hard to judge for future cruises as they rarely return to the same ports, but keep moving across the Mediterranean Sea and beyond. So it just could have been the locations we chose to see. Look into Viatour or local tour companies in port. Staff was friendly and helpful throughout the cruise. One nice feature is fewer passengers so embarkation and disembarkation at ports is never crowded, easy on and easy off was nice instead of waiting in long lines. The ship is small so navigating decks and going to bow to stern takes no time at all in getting around the ship. Would I do Azamara again, yes, now that I "know my way around and the tricks" The ship does not attract the younger crowd, families with children, or serious partiers so the atmosphere is laid back for people in the 50's and over age croup Read Less
Sail Date August 2018
No real complaints, comparable to P&O and royal carrabian, but with all the "white star" service promotion we expected Cunard to be better! Not the case here. At this level I expect good service and high quality food and ... Read More
No real complaints, comparable to P&O and royal carrabian, but with all the "white star" service promotion we expected Cunard to be better! Not the case here. At this level I expect good service and high quality food and entertainment. Yes it was good, but no better than other Cruise lines. I was expecting this to be another step up and it wasn't. We didn't feel looked after as much either. The quality of service is certainly high. But P&O look after their passengers better with more personal care and the food was definitely better on royal carrabian. One definatate complaint is the price of the wine and service charge. This is outrageous with 2 large glasses of the cheaper wine costing $32 and a bottle just over $40! The average age of passengers is quite high with the majority over 60. We didn't find this an issue and enjoyed their company but some younger people my find Cunard too stuffy. Read Less
Sail Date August 2018
Previously sailed on various P & O cruises but over the years their service and cut backs has put us off so we had heard from friends that Cunard was better. We love dressing up and the four formal evenings are what we wanted. They ... Read More
Previously sailed on various P & O cruises but over the years their service and cut backs has put us off so we had heard from friends that Cunard was better. We love dressing up and the four formal evenings are what we wanted. They insist on smart dress on all other nights, men wear jackets to dinner. Again we haven’t a problem with this. However, what we do object to is 15% surcharge on all drinks! The wine at dinner is unbelieveably expensive. Cheapest bottle of wine $29 plus the 15% surcharge! Bring your own wine and you pay a $20 corkage fee plus 15%! Did notice that quite a number of guests at dinner were not drinking. Meals are what you used to call ‘nouveau cuisine’ and although quite different, sometimes not very appetising. Coach from ship to port entry at Barcelona cost $6 each way per person. What they failed to tell you is that there is a local cruise bus which cost 4euro’s both ways and are regular. Shows on the whole are weak. On P & O we had celebrity guests. Not so on Cunard. Took trip to Pisa. Amazing place but..........no time to visit inside, Baptist, catherdral or the leaning tower. 50 mins all we had to look around outside. Far too many crowds to visit inside any of these attractions in the time allocated. Although entry to catherdral was free, you had to queue for a ticket to enter at a separate location, then queue to enter building. It could have been organised that tickets could have been obtained in advance so as guest could visit the catherdral directly. Would we use Cunard again, possibly not. The biggest bug bear is that they rip you off at every turn more so than P & O. Plus we still have to pay the service charge at the end of the cruise at $11.50 per person, per day. What the icing on the cake was that we paid nearly £6,000 for two. A couple on our table was on the same floor and with the same view & balcony who paid £2500 for the same cruise. If I had a cake, I would have dropped my head into it! (Purple Bricks ad - lol) Read Less
Sail Date July 2018
All aspects of embarkation, room, public areas on board ship were excellent. The only thing that let the ship down was the extortionate charges for drinks and other amenities on board. In the first instance, the daily “service charge” ... Read More
All aspects of embarkation, room, public areas on board ship were excellent. The only thing that let the ship down was the extortionate charges for drinks and other amenities on board. In the first instance, the daily “service charge” for a couple is $23 per day (current exchange rate £1.27) which amounts to £18.11 x 14 night cruise amounts to £253.54. Then everything purchased on board is levied with a 15% service charge, no matter what. Cheapest bottle of wine in restaurant is $29. Average was around $45 plus 15% service change. If you take your own wine to the restaurant, then it’s $20 plus 15%! So if you are use to having wine with your dinner, it can get rather expensive. After dinner drinks are on average $20 each, so again things can mount up. Dining in the Veranda Restaurant will cost you close on $40 each plus of course any drinks you have during and after you meal. If visiting the theatre and you want a box for the shows, again this will cost you $60 plus 15%! But be aware the show is only on for 45 minutes. The shows on the whole were average, although the two nights with the comedians and the two nights with The Beatles Experience were first class. All other shows were passable, but bear in mind that this only accounted for 4 out of the 14 day trip! The two daily speakers were OK but one was about Customs and Excise, the other was about Military Bands, so if you are into either then it would be right down your alley – but not mine!. Read Less
Sail Date July 2018
If you’d like to cruise on the Baltic and visit some of its interesting ports, then a trip on the Queen Victoria may be just up your street. The Queen Victoria is basically a floating 5 star hotel. Designed with more American taste in ... Read More
If you’d like to cruise on the Baltic and visit some of its interesting ports, then a trip on the Queen Victoria may be just up your street. The Queen Victoria is basically a floating 5 star hotel. Designed with more American taste in mind (you are in state rooms - not cabins) - but if you ignore this, it is a very pleasant way to spend two weeks aboard ship. Like everything in life though, there are pros and cons but in the main it is a pleasurable experience - if you have the money! Cruising is not a cheap pastime and certainly the Queen Victoria is not cheap. Be prepared to pay $11.50 per day each for a service charge This is supposed to be a gratuity that is split among the crew. Of course one might argue that if they were paid a decent wage tipping would be unnecessary. Personally, I find having to tip someone for doing their job is patronising but that’s just me. However, you can opt out of this by seeking the purser’s office and telling them you’d rather not get involved in the scheme and pay people individually. The other catch is that you are charged 15% on every drink that you purchase - what the justification is for this I don’t know. I wouldn’t mind if the drinks were cheaper in the first place (what happened to duty free?). To give you an idea expect to pay $13.95 + 15% for a large glass of Pinot Grigot - total $16.04 or a pint of London Pride Bitter $6.95 + 15% - total $7.99. Wine in the restaurants isn’t cheap either. I paid $40.00 + 15% = $46.00 and that was one of the less expensive bottles. The pound at the time of writing is currently $1.27 so for the Pinot Grigot for instance you are paying £12.62. Having said all this, the staff are marvellous and very welcoming. Nothing seems to be too much for them and they seem genuinely concerned that you have a good time. The food on Queen Victoria is excellent. One can choose to eat in the Britania restaurant - which is silver service all the time ie. breakfast, lunch and dinner. Or can choose the more relaxed style of the Lido restaurant which is self service. In either place, the quality and amount of food is outstanding. The only drawback of having dinner in the Britania restaurant is that you have a fixed time and men must wear a jacket (dinner jacket on gala nights). There are also other restaurants on board but they involve paying a supplement. We had dinner in the Verandah and it was very good. Accommodation is extremely comfortable. We had a cabin with a balcony and it does make all the difference if you want some privacy. Passengers are kept up to date by a daily newspaper and daily programme of events left in the cabin by the steward. Dressing gowns and slippers are also provided for your own use and you can even buy the dressing gown from your steward to take home. Be warned though, you might find that you’ll be asked for $75 each for the privelege. Interestingly, the purser told me it was only $35 while another passenger told me he paid $55! If there was one gripe I had about the accommodation though it was non functioning toilets. Most mornings it didn’t work for about half an hour - most unpleasant. The trip on Queen Victoria was our second cruise (last year P&O’s Oceana) and like the previous ship enjoyed the evening entertainment. Now bear in mind that the majority of people on these ships are around the 60 mark so the entertainment is geared up to them. The stage shows were very good and the performers were talented however some in our group thought they were a bit ‘samey’. The other aspect of the activities offered on Queen Victoria are afternoon dances. It seems cruising is a favourite way of dance fans to spend there time. Finally, on our cruise we were offered a number of talks by experts - well, it’s up to you if you find them interesting or not. For example because we were visiting St. Petersburg, we had a couple of talks on the Russian revolution and Faberge eggs - all relevant of course but you’d be surprised at the amount of people who weren’t interested. In summary, would I recommend this ship - undoubtedly yes. Bon voyage. Read Less
Sail Date July 2018
A lovely liner but it took us nearly 7 days to find our way around. Some of the public rooms are badly placed and access is not easily found. The presentations and entertainment were excellent which helped pass the time away when ... Read More
A lovely liner but it took us nearly 7 days to find our way around. Some of the public rooms are badly placed and access is not easily found. The presentations and entertainment were excellent which helped pass the time away when crossing the Atlantic. An observation also was that the public toilets were not clearly marked and hard to find. A great experience to travel on this beautiful liner. There were plenty of board games available for passengers to enjoy and if anyone is interested in learning bridge, there are great classes available. Obviously bridge has a big following as there were intermediate classes. The tables and seating in the Kings Court, where people can dine casually, are mostly hidden from view when entering the buffet area. Instead of just walking in and seeing what tables were available, a person has to walk up and down looking in the “nooks and crannies”. We much preferred the Lido on the Elizabeth and Victoria which provided clear and open views of the dining area. Read Less
Sail Date June 2018
This cruise had a good itinerary with plenty of stops in great places. My wife and I travelled in Princess Grill accommodation which was adequate ( this was our 31st cruise nearly all Cunard). We elected to avoid the Princess Grill dining ... Read More
This cruise had a good itinerary with plenty of stops in great places. My wife and I travelled in Princess Grill accommodation which was adequate ( this was our 31st cruise nearly all Cunard). We elected to avoid the Princess Grill dining room altogether and enjoyed buffet service in the Lido.. Now bearing in mind that cruising seems to be all about dining and its experience we definitely were 'off message' Efforts were made to encourage us to go to the Grills restaurant. The service we received was attentive and friendly and we had a great time doing our own thing. The shops were actually lacklustre with stuff we wouldn't normally buy, high end is great but very limiting. On this cruise the theatre was also a bit mundane although it was packed so glad that others enjoyed it night after night. we are back on the ship for 2 months next year ( 2019) so is indicative that things were good. Read Less
Sail Date May 2018
With a bit of trepidation, we boarded the QM2 in Southampton....concerned about the weather (forecast for storms), the location of our cabin in those storms (deck 12), the dress code (planned to rent a tux for DH) and the rumored ... Read More
With a bit of trepidation, we boarded the QM2 in Southampton....concerned about the weather (forecast for storms), the location of our cabin in those storms (deck 12), the dress code (planned to rent a tux for DH) and the rumored snobby-ness of crew and passengers. Our cabin (Club Balcony) was very clean, similar in size to most low end balcony cabin on Celebrity, but well laid out. The bathroom was tiny, though. Steward in our area was very friendly and paid attention to our 'style" of comings and goings. Cabin made up very quickly. The forecast storms did make the crossing bad for sunbathers for sure....decks often closed due to high wind and rain.. But for us a smooth ride with a mild rocking as the ship and huge waves passed each other. Did take meclizine to prevent any issues...but probably didn't need. Dh was unable to rent a tux...none close to his ordinary size. So he made do with his dark coat and pants, a white shirt and a black bow tie...I doubt anyone noticed. Many men were dressed in tuxes on the THREE formal nights, but many just in suits. It is actually nice to see nearly everyone dressed for dinner! Some ball gowns, some long and formal gowns..mostly cocktail dresses and the black slacks and formal top uniform. (If not your thing you are supposed to stay on deck 7..buffet, lounge and public areas....coat and tie seemed the rule there) Think like you're low end royalty and enjoy! Staff seemed busy and not able to take the time to socialize much. I would imagine those who are regulars get better service, but we had no complaints. Our waiter was very well trained and at the same time warm and friendly. Loved the set table for each meal (B-L-D) in Britannia Club...food was the same as the main dining room..although the flambes for desert may have been just in the Club. Lectures were nearly all great, shows variable but worth watching, and the music wonderful all around the ship. Did not do any classes ($35 for a watercolor kit??). But new friends seemed to enjoy. Events normally held outside had to be indoors crowding the public spaces...but weather happens. (a pool on deck 12 was covered) Cons....high cocktail prices for what you got. terrible disembarkation...little signage, no announcements in public area, staff unclear on why the delays (1.5 hours late getting off). Once off...very fast through immigration. Lots of luggage placed in wrong piles...and frantic groups searching for their bags. (amazing # of huge bags...must be using the ship to move to Florida for the summer) Read Less
Sail Date May 2018
We arrived around 11.30 and the terminal was already fairly busy. The bag drops are just outside the terminal building and split by deck number. It would have been useful if our e ticket had explained that in advance. Check in was fairly ... Read More
We arrived around 11.30 and the terminal was already fairly busy. The bag drops are just outside the terminal building and split by deck number. It would have been useful if our e ticket had explained that in advance. Check in was fairly swift with 3 desks dedicated to grills passengers with a separate seating area after check in (though not particularly luxurious utilising the same seats as the rest of the terminal). We started to go through airport style security at 12.00 which again was swift and we were on the ship in no time. There were lots of staff on hand to direct us to the lifts but no one showed us to our cabin. Our first bag was already outside our cabin (Q4) when we arrived and the second arrived very soon afterwards - very impressive. Our assistant butler arrived soon after we got there. He brought our drinks order slip for the cabin bar and was very keen to get us to fill it in without really giving us time to think about what was available. This had a larger choice than we had anticipated from reading the reviews and blogs. There was a choice of 3 scotches and Jack Daniels, other spirits and around 8 wines. We regretted taking wine bottles on board having seen the choice but we are still unclear whether the wine would be replenished as the assistant butler said we could choose 2 bottles. It’s a pity you can't select which drinks you want in the VP. I asked for the Carlberg in the mini bar to be replaced with Speckled Hen and cider which our assistant butler took a note of. He then disappeared without showing us around or explaining anything to us. He told us our butler was a lady and she would see us soon but she didn't appear in an hour so we went for lunch. As we approached the lifts we spotted our butler standing by the lifts (her name was on a card in the cabin and on her badge) so we introduced ourselves and asked her to unpack for us which she set off to do immediately. The unpacking was obviously done in a rush as very little was hung up in the wardrobe. Even my shirts were taken out of the case and stuffed in a drawer. We had to recover the situation on our return from lunch. When we returned to our cabin after lunch the beer and cider had arrived but not the scotch I ordered. I called the butler around 17.00 and she told me she would bring it after dinner which she did - 2 bottles of Glenfiddich. This was not the Glenfiddich I am used to as it was much darker with a stronger flavour but ok. The cabin itself was very clean and comfortable. Our butler wasn't the friendliest we have had and at times her manner was quite abrupt - I asked if they did warm canopes when she delivered the cold ones and she said "if you want warm ones I will bring them tomorrow". We certainly didn't get the feeling of nothing is too much trouble - quite the opposite initially at least. However the next day the hot canopes turned up and they were delicious. The cold canopes we didn't touch as they didn't appeal to us. The warm ones were nice but seemed to be beef and prawns every day with the occasional addition of spring rolls. They were sometimes delivered at 17.30 which put us off dinner at 18.30. We did warm to our butler as the week went on and we had several chats with her. The cabin was kept spotless throughout the journey. The towels provided are not soft and fluffy like a 5 star hotel but more like a bath sheet you would expect in a cheaper hotel. The bath robes likewise are not so luxurious. We were allocated a table in the queen's grill restaurant and a card was left in our room advising us of the table number. It wouldn't have been our first choice of table as it was right next to the server station with the wine buckets and the walkway but it was ok. Our waiter and his assistant were excellent. We asked him to change the milk for our coffee to semi skimmed on day 1 and at breakfast the following day he advised us that we already had it on the table. The choice and the food in the restaurant was probably as good as we have had on any ship although many of the dishes feature onions or garlic and creamy sauces. We did have a couple of disappointing meals where the meat was sub standard . Chateaubriand and veal cutlets were poor quality meat. Cooking at your table is actually in most instances a re heat of something cooked previously. We asked for sirloin steaks for dinner one lunchtime (you have to pre order some dishes or if you go off menu) as we didn't really fancy anything else on the menu (yes we were getting really picky by then) and the restaurant manager noted exactly what we wanted and it was really good and cooked exactly as we asked. I am not a fan of having to pre order my meals as I like to decide at the time what I feel like not 8 hours in advance. Coffee and tea at dinner is included. Coffee at breakfast tends to be on the cool side and not particularly good. The table in the QG restaurant is for your sole use throughout the cruise so there is never any pressure to vacate your table. The allocated table system has good and bad points - you do get used to your waiters and they know your preferences but if you don't strike up a good relationship with them or the people at the adjacent table then you are stuck with that for the cruise. Likewise if you don't like the table position you can't switch it to another. On balance I would prefer to choose my table and as we eat early we normally have a good choice. The windows in the queen's grill restaurant were dirty throughout the whole cruise spoiling the view of the fiords. The price of drinks is well covered in the reviews – I fall into the far too expensive camp - $46 for an average bottle of wine is a rip off. Pillow menu - there were 5 on the bed and that was that. No choice or change offered. The walk in wardrobe in our Q4 was a bit of a challenge as it is quite small. We had to go inside and close the door to access some of the storage. There is a lot of storage in the cabin however. If your cruise involves a time change be warned that the clock in the cabin adjusts itself at 02.00. The clock normally clicks forward every minute anyway which can be annoying if you re trying to sleep. But at a time change it clicks 60 times nonstop to alter the time!! Security staff held us outside at the gangplank on occasions to enable crew to disembark? We have never had that on other cruise lines. The Grills deck areas not policed and apart from a small sign there is nothing preventing other passengers using them as they did frequently. On day 6 our butler advised us as we returned from breakfast that the lights in our bathroom/toilet/wardrobe had failed and they had reported the fault soon after we left the room at 08.00. We discovered that 50% of the other room lights had failed also. When we returned from our trip ashore some 3 hours later they were still not working. I called the pursers office at 11.15 and they were repaired at 11.30 - why couldn't they have responded so quickly when the butler reported the fault? Afternoon tea we avoided as a sacrifice for all the other food we had. But we had to try it once so we did. We went to the Princess Grill restaurant and it was fairly chaotic from where we viewed it. English breakfast tea was the standard issue followed by sandwiches. I asked for a scone which came with something masquerading as clotted cream. The scone was probably the worst I have ever had so I couldn't eat it. We then asked for a cake but that had to come on a 3 tier stand with 4 cakes 2 scones and sandwiches. We tried the carrot cake but left that as well. My wife asked for peppermint tea but got Moroccan mint and jasmine instead with leaves all over the teapot outside and in. Lots of the leaves went straight through the strainer and finished up in the cup making the tea unpleasant to drink. We didn't try afternoon tea again! We went to the theatre two nights - one was a singer performing with the orchestra who spent a lot of time name dropping Andrew Lloyd Webber and the other was a musical type production with reasonable dancers but poor singers - we left both shows early. There was a bit of posturing for extra gratuities towards the end of the cruise but I considered the 189 dollars taken automatically was sufficient for the service we received. Our restaurant waiter even presented us with a Cunard folder inscribed with “Hope you enjoyed the excellent service”? We packed our suitcases ourselves as it was easier to sort out what we would wear on disembarkation. Our butler didn't offer to pack for us! We received our priority labels two nights out and our gathering point was deck 3 in the Britannia restaurant. When we came back from breakfast on disembarkation day before 07.00 the butler and assistant were already stripping the cabin. We told them we wanted to use the facilities and they said ok and carried on with what they were doing in the cabin. The moved all our hand luggage to suit themselves. Disembarkation was delayed for some reason but announcements were almost non existent. We sat as requested in the deck 3 upper part of the Britannia restaurant until it became so crowded hot and noisy and we gave up our seats to some seniors (more senior than us!) with walking difficulties. We set out in search of the gangway only to find that many of our fellow passengers had the same idea. The area around the gangway stairs and lifts soon became over crowded with people unable to get out of the lifts. Eventually a young lady shouted to the masses that disembarkation was commencing but there was so much noise not everyone could hear what she said. Priority disembarkation seemed to vanish and a free for all commenced. This is the worst disembarkation I have ever encountered and was more like a cross channel ferry than a 5* cruise ship. Would we sail with Cunard again? Possibly but it would have to be a QG with a good itinerary not requiring the very expensive shore excursions and at a good price including OBC. Otherwise we are back to Regent. Read Less
Sail Date May 2018
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and ... Read More
We choose this ship because we are amateur ballroom dancers who want to dance every night on a large floor. We were NOT disappointed! In addition there were 3 dance hosts, lots of lessons offered in the morning, and great bands and singers for ballroom EVERY NIGHT before and after dinner! Their shows are not as great as Royal Caribbean, but everything else -- service, food, rooms, excursions, etc -- was just wonderful! (they don't really cater to children in any big way) If you like ballroom dancing every night along with a wonderful cruise, Cunard is the place to be! Doesn't matter which ship you choose, you will luv it! They often run specials so watch for them! You won't see them on any of the discount sites though since they usually sell out on their own! (If you get motion sick, use the Queen Mary as she is not a cruise ship, but an ocean liner, and handles rough water much better than any of the cruise ships on any line) Read Less
Sail Date April 2018
Holiday of a lifetime planned for early in our retirement. Negatives - health and safety issues. 1) We question the practice of the same member of staff responsible for cleaning the cabin also being responsible for bringing ... Read More
Holiday of a lifetime planned for early in our retirement. Negatives - health and safety issues. 1) We question the practice of the same member of staff responsible for cleaning the cabin also being responsible for bringing coffee/milk new cups etc to the stateroom.i.e. the steward comes straight from cleaning the bathroom/toilet to delivering new cups/coffee/milk etc. This is not the fault of our steward who was friendly, helpful and attentive. More it is an organizational fault instigated by management and should be rectifed by them. 2) Many of the tables in King's Court are unstable. Not only does this make eating a meal somewhat unpleasant, but one table we sat at was so unstable that we spilt a cup of scalding hot coffee. Given the status and calibre of QM2 it seems unbelievable that this easy to solve problem had not been rectified by the end of the voyage despite a number of complaints from passengers. 3) The facilities at the guest laundrettes are woefully inadequate for the number of passengers -18 washing machines (when they are all working) for over 2,500 passengers. The numbers tell the story. The situation was exacerbated because the cost of having the laundry done by the ship was so high - at the cheapest it was two dollars per item. This situation bought out the worst in some passengers with angry outbursts and aggressive behaviour. Our suggestion that the cost (of having the laundry done by the ship) be brought down to alleviate the situation was rejected. Positives - 1) Stateroom was large, comfortable, well decorated and on a day to day basis worked very well. We loved the balcony which was spacious enough to sit out in comfort and afforded us some spectcular sights. 2) Ship was spectacular with a wide range of activities although we did find that many started too late in the evening for us at 9.45 p.m. Day time activities during days at sea were good - regular bridge, art lessons, craft activities etc. and some one off events including a passenger choir, line dancing and even a class where you could learn how to juggle. There were lots of famous and informative speakers giving talks and presentations. The swimming pools, games room, library, gym etc. meant there was plenty to do on board ship and most of these facilities were well run. However some of the teachers were not up to scratch - notebly the first bridge teacher we had at the start of the cruise, and the art teacher who was very knowleageable, but had a poor approach to her students and who could not actually paint very well. This opinion is based on the paintings done by her that she showed us to demonstrate techniques. 3) The staff on board ship were smart, attentive and generally efficient. Many went out of their way to help - the deck hand who climbed the ship's railing to retrieve my husbands hat, the World Voyage conceierge who was so much help when we had to go home early because of illness. Her assistance was of real value and we cannot thank her enough. The disembarkation was as effiicient, fast and as comfortable as it was possible to be given the circumstances. 4) The ship's shore excursions were varied and well organized given the very real constraints experienced in some ports, but we did find the cost of these to be high. We ended up using other cruise excursion operators and found these to be less expensive and more geared to our individual wishes. 5) Food was generally good, varied and there were a wide range of venues although some incurred additional charges.The Brittania Restaurant served lovely food - I can reccommend the ice cream!. We also took advantage of the free room service - breakfast on our balcony was particularly welcome on the days we went ashore on excursions. Overall we had a fabulous time, and were particularly impressed with the care taken by Cunard staff in difficult circumstances. Nothing was too much trouble when there was a problem,evident in the care taken of us when I was ill, which was second to none. The ship is magnificent, lots of stylish and attractive areas with the WOW factor. It attracted a lot of attention in virtually every port we visited. A trip to remember. Read Less
Sail Date January 2018
We sailed over New Year’s Eve, out of Southampton, with family & friends. This was our first time on Cunard. Windstar, by far, remains my favorite. We stayed 2 nights pre-cruise in London, it was a good choice. The ride to ... Read More
We sailed over New Year’s Eve, out of Southampton, with family & friends. This was our first time on Cunard. Windstar, by far, remains my favorite. We stayed 2 nights pre-cruise in London, it was a good choice. The ride to Southampton was almost 2 hours. Embarkation was smooth and trouble free. The ship itself was very nice. It was a bit glamorous and was still decorated for the Christmas holiday. All public areas were very clean and the ship itself is spacious. It was larger than I expected. The cabin seemed to be of almost standard size compared to other cruises, but had a very small bathroom – 1 sink, and a tiny shower. I found the number of electrical outlets to be adequate for us. The bed was very comfortable with extra pillows (5). Closet space was tight. There were plenty of bars on board, including an English Pub and a Gin Bar. Entertainment was fairly respectable: top floor had a piano player in one lounge, and then a live band mixed with a disc jockey in the dance room next door. Occasionally there was a Harpist or a quartet in the main lobby. Also the orchestra would play once in a while in the Queens Room. There were 2 shows each night in the Main Theater. I’d give each venue and performance a 4 out of 5 rating. Something I thought was interesting – one show was called Hollywood Rocks. They performed some song & dance from Hollywood for almost an hour, then ended with 7 Abba songs (which was the best part) … but Abba has nothing to do with Hollywood. The main dining room was very nice – good menu and very good service (incredibly speedy service from my experiences with main dining, and always with a smile). The buffets were always good but especially the New Year’s Eve midnight buffet (however, I missed it, but my travelling companions went on and on about how nice it was). The New Year count down was great. We were in port in Amsterdam for the midnight count down(11pm ship time) & an impressive fireworks display, then down to the main lobby for the ships countdown(midnight ship time). Cunard did it right; providing multiple venues on board to choose from. We chose the Queens Room where the orchestra was playing. Count down, hats, noise makers, balloon drop, and glasses of Champagne were provided. The casino was lively and the dealers made it enjoyable. The casino used American dollars which surprised me. Due to poor weather our stop in Belgium was cancelled, creating a 2nd sea day. We had 2 activities pre-booked for Bruges via the internet, confirmed 3 weeks prior to the cruise. We lost both with no refund. My advice would be – Do Not pre-book anything unless it’s through the ship itself. The other 2 stops were interesting - Amsterdam & Cherbourg. However …. The ships staff seemed to be put out – especially the bar staff at the Pub. Wow, these guys were terrible. They were always grumpy with a short attitude. With the other staff it was hit or miss with how we’d be greeted and treated. Maybe it's just the British attitude, I don’t know, but I certainly didn’t like it. The daily activities were hit or miss too – people would show up, but the event might be cancelled, you just never knew. The fellow passengers on Cunard were ok, but a little stand off-ish and boring. Dare I say "non-adventurous"? We are used to warm weather cruises, to destinations like the Caribbean and Mexico; usually with Americans, and I’ll say that Americans are much more enjoyable to be with. Dressing up in the evenings was very nice, our group enjoyed that, with Tuxedos and formal gowns for New Year’s Eve. Another cruise on Cunard? I might be talked into it one day. But my next cruise will find me back on Windstar. Read Less
Sail Date December 2017
Let's see if I can make a sensible balanced up-date ? 1. Cruise Overall the cruise was very good. I loved sleeping on the sea days with my balcony door open. Looking at miles of empty sea and seeing the broken waves slide past ... Read More
Let's see if I can make a sensible balanced up-date ? 1. Cruise Overall the cruise was very good. I loved sleeping on the sea days with my balcony door open. Looking at miles of empty sea and seeing the broken waves slide past was exciting. 2. Stateroom My stateroom was excellent. Small bottle of 'shampoo' with an ice filled ice bucket was a nice touch on arrival. The facilities in the room were great. The telephone system was dreadful. I was called a couple of times and could only hear a muffled voice a long way away. 3. Bed The bed was huge but, I struggled to get the pillows right and had cramped neck muscles every morning. 4. Air Conditioner/Heater This unit was over the bed so as you experimented with the right setting you either were blown with cold or hot air, very uncomfortable. 5. Food The overall standard of the food was excellent. The Britannia restaurant every evening kept up a very high standard. If anyone on our table was not happy with any dish, alternatives were quickly arranged. The Lido buffet restaurant (breakfast and lunch) was also very good. 6. Service Overall the service on board was excellent 6.1 Stateroom My stateroom steward Ramon, was friendly and always seemed to be on duty. My stateroom was always immaculate. Even my PJs folded. 6.2 Britannia Rest. The team of two Romeo Busaco and Danijela Stamenkovic were totally professional, friendly and very helpful. An American women on our table could be very trying. The head waiter had to come and listen to her moan on several nights. On one occasion the Chef came and listened to her tell him how to cook ! 6.3 Bar Carinthia This was my regular bar before dinner every evening. It was where there I made friends with two couples. We then generally met each evening. The lady who then permanently served me knew after the first evening not only that I drank G&T but my favourite gin, Tanquery. She was extremely professional. proficient, friendly and helpful - Katarzyna Samczuk. 6.4 Entertainment Entertainment was OK. Not easy I guess to please everyone. The main dance floor had ballroom and Latin every evening. But ballroom is not my strongpoint. I did dance quite often with an Danish women from America who could dance some Boogie with me. For me the party band - Synergy - were brilliant, wild party on News Year eve in the main foyer. Every sea day Dan and Alyona, a professional dance pair from the Ukraine, gave an hours dance class. I went to each one. After the first lesson I chatted to them and asked about Boogie Woogie. Neither of them knew Boogie. When I showed her my basic steps she said it was similar to ballroom jive (it is). She then promised to dance with me to Synergy that evening. When and wherever Synergy played they would stand around in the middle of the dance floor. Obviously willing to dance but no one had the courage to ask one of them to dance. Well I was on a promise and Alyona and I strutted our stuff the first of many times whenever Synergy played. She was as a professional, brilliant and we wowed the onlookers. After that quite a few women approached me and said 'I watched you dance, you are really good' 7. Drinks The drinks were often outrageously expensive. I bought mineral water for my stateroom, reasonabley priced. I didn't need a 'soft drink' package. The wine packages were outrageously expensive. I never drank during the day. In the evening before dinner in the Carinthia Bar I would have two G&T's. At dinner I would order a bottle of wine which I could stretch to two nights. Cheap Italian wine ended up at USD 40 a bottle. My drinks bill was ca. USD 900 with moderate drinking. No cocktails no cognac etc. 8. WIFI Bloody joke, if you wanted WIFI you had three expensive options x hours, x hours etc. One of the tour buses in the Canaries even had free WiFi. As soon as you left the ship my Telekom local partner kicked in and I got all my mail. Every bar or cafe you walked past kicked my WiFi into action. 9. Excursions As I had never been to any of the destinations, apart from a quick trip to Lisbon, I had excursions booked everywhere, again not cheap. The quality of the excursions was very good all the guides were very knowledgeable. I now have a good idea of which of the Canary Islands I would go back to. Very reasonably priced packages always available from Germany. I felt much much younger than most of the other pax. It was like being in an old peoples home. I have never seen so may geriatrics wobbling around. Walking sticks, crutches. Zimmer frames, electric scooters galore. My hip surgeon would have been in heaven and salivating with scalpels in both hands. 10. Captains cocktail party, well I was never inviteed is this an honour only for frequnt cuisers ? Many evenings I sat at the Bar Carinthia and watched hords off to Captains cocktail parties: I must admit I felt very left out ! 11. Overall I feel the total cruise was too expensive. My final bill leaves little from EUR 10,000 !! Read Less
Sail Date December 2017
We chose this cruise on the QM2 for our first trip to the Caribbean. Unfortunately, due to two hurricanes passing through the Caribbean earlier this year, two of the scheduled ports were cancelled due to storm damage ashore. Two ... Read More
We chose this cruise on the QM2 for our first trip to the Caribbean. Unfortunately, due to two hurricanes passing through the Caribbean earlier this year, two of the scheduled ports were cancelled due to storm damage ashore. Two alternative stops were inserted into the program, and we accepted that this was necessary, and not the fault of Cunard, both Amber Cove and St Lucia were fine as replacement stops. We were told by others that our lost ports (St Barts and St Thomas) were better than the replacements, but as first timers we were not to know. A couple of criticisms :- In this day and age, I was a little disappointed to be charged a steep rate for the connection of internet access when aboard. The Cunard line is at the more expensive end of the market and purportedly highly provisioned. Most upmarket hotels now provide free WiFi in the room (or at least common ares), and Cunard should start to consider diong the same. Seasoned travelers thesedays are reliant on being connected for social media and emails to continue their lives while "on the road". Also, the cruise missed another port at Antigua, when the ship failed to set the anchor to enable tenders to operate a service to the shore. The reason given was that the wind direction was not favourable, and the anchoring location chosen had a sand seabed where the anchor continued to drag. No-one could understand why this specific location was chosen, the QM2 has obviously been to Antigua many times before, and the seabed and predicted wind directions would have been well known in advance of our arrival. Isn't there a Plan B for such circumstances, rather than sitting 1km offshore bobbing around waiting for the scheduled departure time? Read Less
Sail Date November 2017
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran ... Read More
A customary trip to the Caribbean in Princess grill, the suite was fine with a very efficient cabin attendant, the kitchens made a good efforts with the food and the service in the Princess Grill was commendable. The Concierge Seltran Ebillo was personable and efficient. The evenings entertainment was good particularly from the group called the Rewind Project. However the trip itself encountered bad weather and in particular on the return trip there was storm force 11 and if you have ever been in that you would know. There was little respite at night or day for around 48 hours. Waves hit like torpedos, and everything rocked and creaked. If I had a complaint it was the tannoy system. the Captain clearly liked to speak for far to long and repeat himself( - must have come from a holiday ship or something, experienced captains don't do that) and often announcements were made through the cabin speakers when they needn't have been, ie crew exercises etc. Not great when you are trying to catch up on sleep. Read Less
Sail Date November 2017
we were picked up by coach and had a great journey down and embarkation was quick and easy. The ship was great and the food was excellent. The entertainment was very good but we are getting a bit fed up of Roy Walker who seems to ... Read More
we were picked up by coach and had a great journey down and embarkation was quick and easy. The ship was great and the food was excellent. The entertainment was very good but we are getting a bit fed up of Roy Walker who seems to have been on every cruise we have had. We had a couple of stormy days one was a force 10 the day after leaving Ponta Delgarda and the other one was sailing back through the Bay of Biscay which was force 11. In fact the captain (who only looks about 17) came on the speaker in the middle of the night to pacify the passengers. The only complaint was the passengers, we have never come across such a miserable ignorant bunch, The ship seems to attract them so no more Queen Victoria for us. One last thing, do not get on the mini buses in Barbados because the way they jam you in with the fold down seats its just a disaster waiting to happen Read Less
Sail Date November 2017

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