Southampton Luxury Cruises Reviews

As regular cruise travellers with American cruise lines (20+) we were excited to try a short cruise on Cunard. We booked this four night cruise on Queen Elizabeth from Southampton to Amsterdam. The first impression of this Ship was good but our experience soon went spiraling down. The Stateroom attendant was initally pleasant but ignored us after the first meeting. The bed sheets were not ...

To celebrate my mom's 80th birthday, we booked a cruise. We had booked earlier cruises, but moved to the date in March thinking that we would have a better chance of Covid not impacting our trip. The cruise - the Northern Lights - was marketed as 12 days with 6 days in ports. Nothing was as expected. Before leaving, I received an email telling me an excursion was canceled. When I went to ...

The ship “Queen Elizabeth” is a wonderful vessel with good ambience and there was plenty of general seating. The food was good and the service was mostly very professional. I felt there could have been a little more feedback from the captain. Our main complaint is with the cruise relates to the itinerary and our other feedback is to do with the ship’s choice of music and ...

Having been five cruise lines, I as a person of color have never been so insulted and felt so discriminated against than we did on board our recent trip to Norway on the Queen Elizabeth. From the public demeaning ways the staff of color were treated by the white management, to the impatience of the excursion desk rep with my wife's Japanese accent (who received a college education in the US), from ...

There are limited areas where you can find a sun lounger round the pool. We went to to Pavilion Pool starboard on Deck 9, several times, as that is where the sun was. The bad news is that Deck 10 starboard is smoking. Every day we would be made to feel sick and asthma triggered by the bank of smokers a few feet above puffing away. There was one particular 'gentlemen' who every day would take ...

We looked forward to this cruise as it marked my retirement and my wife’s birthday, we had had to save for this one and had handed over our hard earned cash with pleasure we loved being cosseted by Cunard’s attentive staff. This would be the 12th or so cruise and our second 28 night cruise with them. So we knew what to expect. Lovely. We joined the QM2 as scheduled following a Covid test each. ...

We have sailed with Cunard since 1996 (Diamond Members) and this cruise was our first since covid lockdown we were a family party of four (two Accessible cabins) From start to finish it was one problem after another and it was clear that whatever cost cutting Cunard could make to try to recover some of their losses they did. Social distancing was a joke, we had a table of four and the next ...

What a disappointment. Destinations were changed at least three times and itineraries cancelled at the last minute due to the coronavirus. Independent travelers were treated like second class citizens and given NO ASSISTANCE whatsoever from the QM2's staff. Passengers were forced to pay thousands of dollars to change flights countless times. The ship offered NO help to those passengers who did ...

We chose this cruise as a toe in the water before booking the transatlantic cruise. It was a complete disappointment, things we didn’t consider or were misinformed about by the Cunard booking line...no planetarium, the iconic afternoon tea, only on the second day despite boarding a 1pm and it was a “bun fight”, first come first served. You have to find your own seats, this encouraged a sharp ...

Very poor experience with company Customer service will never help you If they do it takes a month to get back to you Off ship tours not quality of what you pay for Poor service on airport pick up On board no one to help out issues They just don’t care about there guests Most of the areas need to be redone Laundry machines broken Slot machines broken for the whole trip ...