2 Helpful Votes
Sail Date: May 2016
This was the innagural cruise for the Harmony of the Seas from Southampton England to Barcelona Spain. We have been on the Oasis of the Seas so there was a familiarity with the ship. The Harmony was nothing less than amazing all around. ... Read More
This was the innagural cruise for the Harmony of the Seas from Southampton England to Barcelona Spain. We have been on the Oasis of the Seas so there was a familiarity with the ship. The Harmony was nothing less than amazing all around. We had no issues whatsoever. Service was top notch all around. Our cabin steward was awesome as was our MDR waiter and beverage waitress. We really loved the new cabins, especially the layout and built in USB ports. The cabin layout was substantially more functional than the Oasis and a bit larger too. The Royal IQ app was good, but has potential to be great. I do miss the printed coupon books at our level vs the promotions being on the Sea card. We did buy the RFID bracelets only to find that in too many places on the ship you take to take it off to be scanned. We are from the US and the ship was tailored to customers from the UK. What that means is that cream or 1/2 n 1/2 for the coffee was only available in the dining room. Sorry, cant drink coffee with milk. The food in the MDR was quite good and we did dine at Chops and Jaime Oliver's. Chops was disappointing. Jaime Olivers was excellent, but still not has good as Portofino's on the Oasis. We also did a French wine tasting that was very good. Entertainment was good, especially loved the 80's night and the band was amazing. I believe that we had 5200-5400 people onboard but never really felt crowded, Ports of call included Vigo and Malaga Spain and we enjoyed both. I still give the ship, cruise, entertainment and crew 5 stars because they truly went out of the way for the guests. This was a winner. Read Less
5 Helpful Votes
Sail Date: May 2016
I had wanted to try an Oasis class ship for some time and this was a perfect opportunity as it was departing from my local port.I would normally avoid brand new ships,until the teething problems are sorted out,but this was a one off as it ... Read More
I had wanted to try an Oasis class ship for some time and this was a perfect opportunity as it was departing from my local port.I would normally avoid brand new ships,until the teething problems are sorted out,but this was a one off as it is unlikely that Harmony will return to Southampton. The boarding process was the fastest and easiest I have ever experienced,as soon as we got out of the taxi there was a porter waiting to take the cases away,a short walk into reception,lots of people with I Pads waiting to check your paperwork/passports take your photograph,and that was it,from getting out of the cab to being on the ship,about 15 minutes,brilliant. We had a nice cabin ( junior suite deck 9 ) spacious,shower over bath,walk in closet , good sized balcony.Although we had a sofa and 2 chairs,if we had wanted to eat in the cabin,the table was too small for 2 people to sit at.The coffee machine in the cabin had a faulty switch, in order to make it work I had to hold it down all the time,as it was it didn't matter,because the filters were the wrong size for the machine,and leaked water everywhere.I would have thought this problem would have been noticed on the 'shakedown' cruises, and the correct size filters obtained.Only other minor gripe,small safe,big enough for money/passports etc,but no good for laptops or large cameras. We prefer to eat in the self service restaurants so I can't comment on the other dining options as we never used them.We used the windjammer most of the time,very impressed with the choice and quality,no complaints. The entertainment was very good,something for all tastes,the ice show was excellent,the sound levels in the main theatre need a bit of tweaking,I'm a bit deaf and could not hear some of the talking,but when the singers hit the high notes it was painfully loud,I wasn't the only one with my fingers in my ears. For those with children there seemed to be plenty to keep them occupied. There were 2 stops ,Vigo and Malaga on the way to Barcelona and we did not take any of the excursions,did our thing,hop on hop off buses etc. If you like to read a book on holiday,bring your own,or an e reader ,as the choice of books is tiny,(we have at least twice as many at home). The only other (usual) gripe with RCI is the over priced drinks,you don't have to buy them,and I didn't buy any,but looking round the ship it was noticeably how few people were buying drinks. The so called ' ultimate drinks package' at $67 per day, doesn't cover everything ,in contrast Fred Olsen cruise line charge little more than that per week. To sum up it was enjoyable ,would I go on one again? maybe,I prefer cruises of 2 weeks or more. The disembarking process was slow ,not because of any fault of RCI,but the port staff need to sort out a way getting people into taxis quicker,no shortage of cabs,(there are more than 10000 in Barcelona) but we had to queue for more than an hour to get in a cab,not good enough. Read Less
9 Helpful Votes
Sail Date: May 2016
Boarding was excellent. Great service, staff were amazing. Really great shows and entertainment. Lots to do for children. The only thing I would recommend is a ocean view balcony as not a really nice bar were you can sit and watch the sea ... Read More
Boarding was excellent. Great service, staff were amazing. Really great shows and entertainment. Lots to do for children. The only thing I would recommend is a ocean view balcony as not a really nice bar were you can sit and watch the sea go by. Most things on this ship are internal. The ship was kept very clean. The cabins are really nice with lots of storage, the safe is small. American and European sockets. We eat in the American icon grill every night prebooked late dining, the food was very good and the menu change every night. There was also a set menu that didn't change. The ship was easy to get around with everything being internal you could see where you were from the lifts. You just have to remember boardwalk is deck six back of ship. The gym was fab, lots of machines, the spa area very nice and the solarium lovely with lots and lots of beds and chairs. Loved the rising tide bar was very nice to go up and down while having drinks with friends. Read Less
20 Helpful Votes
Sail Date: May 2016
Being a diamond+ member of the Crown and Anchor society thought we would try its newest and largest ship. We are a party of 10 ranging from 4 years to 70 years. Embarkation was the easiest ever with staff outside the terminal building ... Read More
Being a diamond+ member of the Crown and Anchor society thought we would try its newest and largest ship. We are a party of 10 ranging from 4 years to 70 years. Embarkation was the easiest ever with staff outside the terminal building with their ipads looking for passengers. Logged in with them and entered the ship. Cabins ready for occupation from 1pm and stateroom cards, one outside the others inside the cabin. Couldn't have been simpler. The ship is big but because there are so many areas to go to it never felt crowded. I don't know if there was full occupancy. Every single one of us thought the cruise was fantastic. I was a little apprehensive before we went thinking all the public areas and popular activities would be crowded and we would have to queue for hours as you do in Disney parks. Nothing further from the truth. All the rides including ultimate Abyss easily accessed. Maybe 20 in a queue at worst time but still not much waiting time. My children and grandchildren loved the pools which again, because there are so many of them were not overcrowded, plenty of people in but still able to play ball games and have enough room to play about, although swimming lengths a little difficult, but I am sure you would be able to find a pool you could do that in if you looked. The adults only solarium a lovely peaceful place with comfortable well spaced beds, also its own little restaurant. Grease was superb and because we booked our shows before getting on board, we just turned up at the theatre and went to our seats. Seats are not bookable but we never had a problem sitting where we wanted to. The ice show was magnificent although found a man twirling in circles for 10 minutes a bit laborious in the aqua show, otherwise that again was superb. We did my time dining and on the first night were taken to our table where the waiter Miguel and his helper Fransisco looked after us better than on any cruise before. We were on a drinks package and thought maybe wine would be hard to come by after our first glass at the table - no such thing - it flowed as easily as the water. Our dining experience in the Silk dining room was second to none. We mostly booked a time to dine but on the occasions that we didn't, even getting at table for 10 was no problem at all and all but 2 nights we were seated at our favourite, although the other 2 came a close second. The food was delicious with plenty of choice and everything cooked perfectly and tasting delicious. We only got off for a walk in Malaga as there was so much going on on the ship we did not really want to miss any of it. It is a floating resort and we kept having to look overboard to see if we were moving. I admit the sea was like a millpond, but we never felt the ship move. What a fantastic cruise. Only wish we could afford to do it every year. For those wanting a less hectic cruise there are plenty of areas to relax in peacefully. I thought Central Park was a lovely area but then I love plants and could not believe I was on a cruise ship surrounded by so many. A bit of a disappointment at Johnny Rockets, they did not sing to us, but otherwise good and staff lovely again. Went to all of the shows in the main theatre which were varied and good, but after Grease, that took some following. We particularly liked the Tenors of Rock, 5 gorgeous men with gorgeous voices. All in all we had the time of our lives, the children did not want to get off, and to be honest, neither did I. Read Less
Sail Date: May 2016
This was me and my wife's 5th year wedding anniversary. It was great. We enjoyed everything. This was our second cruise and our first with Royal Caribbean. If there was anything that could have been better it was the food in the ... Read More
This was me and my wife's 5th year wedding anniversary. It was great. We enjoyed everything. This was our second cruise and our first with Royal Caribbean. If there was anything that could have been better it was the food in the windjammer. It wasn't bad but it wasn't amazing at all either. It was just mediocre compared to other places on the ship that you have to pay for. We went to Izumi, Chops, and Sabor grill. They were all great but they made the rest of the free food seem just kind of blame in comparison. Not bad at all but you could definitely tell the same care was not given to flavor it as in the other restaurants. It makes sense that you get better value when you pay but the food in the Windjammer could definitely be better. We bought an excursion for Lazer tagging in Cozumel but the time of it was changed at the last minute andwe weren't informed in time. We were refunded and were not upset because we realized it would have been way too hot to play that day anyway. Read Less
19 Helpful Votes
Sail Date: May 2016
I had the wonderful experience of sailing on the Maiden voyage of Harmony of the Seas sailing from Southampton. I have met some lovely friends who were lucky enough to sail on the four and three night cruises. My friends on the three night ... Read More
I had the wonderful experience of sailing on the Maiden voyage of Harmony of the Seas sailing from Southampton. I have met some lovely friends who were lucky enough to sail on the four and three night cruises. My friends on the three night cruise had experienced some minor issues but nothing that took away from their experience on Harmony. The experience at Southampton was fun and amazing and I think that I may have been one of the first fifty people on the ship. I walked on and WOW what a beautiful ship it is the same of her sisters Oasis and Allure but it felt to me amazing. I know that the ships are so similar but each are slightly different. I headed to Central Park and enjoyed a glass of wine at the Trellis Bar. Yes I know it's early, but it was the day of the Maiden Voyage. I explored the ship before returning to Central Park again I thought that Harmony was beautifull. Yes there was some snagging to do but the ship was only just over a week or so old. Every day for me just got better and better I met up with some new friends from the Maiden voyage on Ovation. We all enjoyed the Ovation but Harmony just had that bigger WOW factor some how. I had a single cabin with ocean view on deck 4 it was great and I had a very kind cabin steward called John who looked after all the single cabins so well. All the fellow single cruisers I met said the same thing. This time I never experienced any specialality resturants apart from the wonderful tapas in Vintages. I had dining in the American Icon restaurant and was lucky to have Denisse and Georgi to take care of us. The food was for me amazing with quite a few new dishes again WOW I felt so guilty one night with a choice of two main dishes to choose from. Thanks to Denisse I had both and felt very very full, the food was amazing I have to say. I enjoyed the Diamond Club and when it was busy the Attic was opened up, thank you to everyone for looking after us all. I could not fault any part of the service, my friends and I spoke about this a lot, all the staff we met were kind helpful and seemed to care for the passengers. They so wanted everyone to have a great time it would seem. I got off the ship in Vigo and Malaga by myself having been to these ports before I enjoyed walking around. Heading back to Harmony was great the size and scale of the ship still amazes me. I took advantage of the Bridge and Galley tours and the facts, figures and logistics were truly all most mind blowing. I was so sad to leave Harmony in Barcelona and I can't wait to get back on her in October. I have to say Royal Caribbean thank you for the most wonderful experience. I felt so proud that I had sailed on this most fantastic ship. I would like to finalise and say thanks to all the crew for making this such a great cruise. Read Less
Sail Date: May 2016
First, the class of Ships we were not unknown, but there is much to discover new. Everyone who said that I already know, better was taught. Here the Oasis-class was Advanced models, I would describe it as Oasis-Plus. Certainly the ... Read More
First, the class of Ships we were not unknown, but there is much to discover new. Everyone who said that I already know, better was taught. Here the Oasis-class was Advanced models, I would describe it as Oasis-Plus. Certainly the Department still needs more work per se, but it all worked. The Team grows. It was a wonderful trip with great weather, great for a Maiden Voyage. The Cabin, the Service, the Food and the Entertainment, everything was just great and outstanding. There is no comparison, here is the greatest difficulty is given that everything fits, and everyone is happy. We booked the tour package on RCCL, and arrived on London, Barcelona back. Unfortunately here the worst Airline was chosen where I am ever flown. With nearly two hours late we landed home, moving then I was no longer me. There was simply no room for the feet. Please RCCL NOT again !! Read Less
63 Helpful Votes
Sail Date: May 2016
We were sold this as an inaugural cruise, it was not, in fact even the cruise director alluded to it as a test voyage or words to that effect, And it certainly was testing! areas closed down, not enough seating, at times it seemed like ... Read More
We were sold this as an inaugural cruise, it was not, in fact even the cruise director alluded to it as a test voyage or words to that effect, And it certainly was testing! areas closed down, not enough seating, at times it seemed like there were more contractors on board then passenger's, areas all around the ship still being worked on. Toilets on one deck had no fittings, no proper sanitary disposal units in the ladies loo's or sanitary bags. we had a suite that overlooked the aqua show, what a shame no shows! majority of time could not find a place to sit in the windjammer area and when you did it was almost impossible to move as the tables are so close together. Took 45 minutes to get served a cup of tea in the coastal restaurant then another 20 minutes for cold! food to arrive, It was so depressing everyone was moaning about their experiences and all with good cause. Suite deck for cabanas not open, to be honest I could go on and on it really was a nightmare. Of course there were some positives but really against the scale of the negatives to small to mention. Really looking forward to see how RC handles everyone's dissatisfaction, RC has until now always been my preferred cruise line, lets hope it can put this nightmare to rest! Read Less
19 Helpful Votes
Sail Date: May 2016
We were greeted at Southampton port by very friendly helpful staff and because we had already printed our sea passes they checked us in on their iPads. We were then free to board the ship we live in hythe near Southampton and we got a taxi ... Read More
We were greeted at Southampton port by very friendly helpful staff and because we had already printed our sea passes they checked us in on their iPads. We were then free to board the ship we live in hythe near Southampton and we got a taxi to the terminal and from leaving home to getting to our room was 45 minutes very impressive. When we entered our room there were hats flags and pass holders laid out on the bed. The room was lovely nice comfy bed and bathroom was clean with a lovely shower and we had a balcony overlooking the boardwalk. Through out our cruise so far we have found the staff friendly and helpful and very mindful of the bad reviews they received after last weeks test cruise we have been asked by lots of staff if we have had any problems or had any complaints but we don't. The food is wonderful the shows are excellent . The one thing I will say about the food and dining is we went on the anthem of the seas last year and they gave you a set time and had 4 restaurants you rotated to each evening and your waiter and water server moved with you so that at the end of the cruise you could tip them personally but on the harmony we have had different servers each evening . Every where is very clean and everything seems to be up and running now lots of sun beds to use too. I would like to congratulate Royal carribean and thank them for such a wonderful time Read Less
18 Helpful Votes
Sail Date: May 2016
My wife and I have just returned from the maiden voyage of Royal Caribbean's Harmony of the Seas from Southampton to Barcellona sailing 29th May 2016. As you can imagine, the ship is huge, but don't let that put you off. There is ... Read More
My wife and I have just returned from the maiden voyage of Royal Caribbean's Harmony of the Seas from Southampton to Barcellona sailing 29th May 2016. As you can imagine, the ship is huge, but don't let that put you off. There is so much to do, even on a sea day, you run out of time before its time for diner. With all the neighbourhoods that are availible there is always something to do. A coffee and a sandwich in Central Park, a ride on the Carrosel on the Boardwalk or just people watch from the Boot and Bonnet on the Royal Promenade. Our stateroom, 10325 was a balcony overlooking the Boardwalk. It was very spacious with a superking bed, seating area, 2 wardrobes with hangers and a chest of drawers. The bathroom was a decent size with a good size shower cubicle and a powerful shower with plenty of hot water. Our attendant Joseph was brilliant. We had breakfast in the Windjammer (buffet), the main dinning room (a la carte) and Jonny Rockets (American Diner) and all were brilliant. The food was wonderfully tasty and always hot with very good, friendly staff. Lunch we had at the Park Cafe, Hot Dog Stand,Jonny Rockets, again all superb. Diner we had in the American Icon (main dining room). Our waiters, Drazen and Cesar were fantastic, so friendly and helpful. Drazen even took the shell of my lobster so I didn't have to on 1 occasion. There were 2 formal nights, which a large proportion of guests took part in, the remainder were casual. All the entertainment was very good from Grease, Bobby Davro, The Comedy Club and singers in the bars, a young lad in the pub and a young girl in Schoners. The Ice Show and Aqua Show although good, we couldn't understand the story of follow it. We took an excursion with RCI in Vigo, Sightseeing Vigo and Bayona. It wasn't expensive, just over £30 each for half a day, but it showed us the delights of both towns which were wonderful, typically Spanish, not taken over by British Tourism. Overall it was fantastic, brilliant staff, all very friendly, happy and chaty. Brilliant food, and just so much to do. We didn't want to get off at the end of the week. We saw non of the issues or negative points that made the press prior to our sailing. Read Less
44 Helpful Votes
Sail Date: May 2016
After reading the reviews the day we set sail I was a tad worried!please let me re ashore all of you guys thinking of booking BOOK.we are on day 3 and have travelled on 3 other Royal Caribbean ships and must say this is by the best Quality ... Read More
After reading the reviews the day we set sail I was a tad worried!please let me re ashore all of you guys thinking of booking BOOK.we are on day 3 and have travelled on 3 other Royal Caribbean ships and must say this is by the best Quality with a capital Q an amazing experience thanks royal Caribbean .dining plan excellent no waiting food excellent entertainment fantastic pool heated a big bonus when sailing from the uk,children's splash zone better than all other ships ,it seems that all of the work time and effort has paid off .we stayed in a Broadwalk view with balcony stateroom where all facilities great TVs and channels fantastic internet service very fast quality very good sports courts great and the zip line not for the faint hearted as you glide above the Broadwalk and if that is not enough thrill try the abyss a 100 ft slide that takes you from deck 16 to 6 in about 12 seconds WOW WOW WOW Read Less
8 Helpful Votes
Sail Date: May 2016
I originally booked the maiden cruise from Southampton to Barcelona long before they added the two 3 and 4 night preview cruises which I will review separately. The contrast to the 3 and 4nt cruises was amazing, with most of the ... Read More
I originally booked the maiden cruise from Southampton to Barcelona long before they added the two 3 and 4 night preview cruises which I will review separately. The contrast to the 3 and 4nt cruises was amazing, with most of the contractors disembarked and 99% of things operational those just joining were all asking the same question, what could have been wrong? Ironically of the two weeks it started with our first code Bravo onboard whilst in Southampton due to incinerator smoke drifting into areas it shouldn't have. With that done and dusted we set sail, albeit to Capt. Gus' slightly depressing classical music choice! Everyday onboard we were given gifts, from caps, flags, flasks, food and drinks, commemorative coins and photo/certificate to rucksacks and bingo tickets. The mood was positive, the Sun was shining everyday and the beer flowing. My cabin was in full working order and it had one of the deepest balconies I've had in modern ships in recent years. Only half of the entertainment was on, one Aqua theatre show "fine line", grease, one street party and one ice show but that was more than a lot of other ships and the gaps were filled with a whole host of guest headliners entertainers from the likes of Bobby Davro to acrobatic vocalists bad tenors groups. The late night entertainment was occasionally hit and miss. Some nights the nightclub has a "silent disco" which seemed a bit odd but there was always plenty of other things around the ship to do.. The food was great, whilst most people headed to the windjammer for breakfast I opted for the much quieter and alfresco dining choice of mini bites one deck below which surprisingly most people didn't discover until later in the cruise. The lunch choices at the park cafe were amazing. I had the voom stream Internet package which remained connected throughout my stay onboard with no problems and I used the Royal IQ app to make and change reservations and bookings or just plan with the calendar option. Once the second shows like Columbus and i-skate are added this is going to be one ship hard to beat on entertainment! I'm back onboard in September to see just how great it will get. Staff as always wonderful and nice to talk to and couldn't fault the service whichever bar I went to, Read Less
14 Helpful Votes
Sail Date: May 2016
Family of 10 with age range of 9 adults being - 27, 28, 29, 31, 33, 35, 37, 51, 60 and a child aged 6. This was a family trip for our dads 60th Birthday. Cabin: superior ocean view stateroom - very spacious with lots of storage ... Read More
Family of 10 with age range of 9 adults being - 27, 28, 29, 31, 33, 35, 37, 51, 60 and a child aged 6. This was a family trip for our dads 60th Birthday. Cabin: superior ocean view stateroom - very spacious with lots of storage space for all your clothes and bits and bobs, nice dressing table and full length mirror in the room. Shower good size with plenty room for all toiletries etc. Balcony was massive and had 2 loungers and a table with room for more if you wanted. Loved sitting on the balcony watch the world go by. Restaurants: Windjammer and main dining room were the ones we used the most. Windjammer was ok plus point: lots of staff on hand to help and a good variety down side: very busy and as its not customary in all cultures to queue it can become a rather frustrating task trying to get your food at peak times but it does the job and there is a humongous amount of choice! Main dining room is absolutely stunning and our waiters were fabulous - Feithe and Loyal, great guys very friendly and made the holiday even more special for us. - absolute credit to Royal Carribbean. Food was delicious with so many choices, we were absolutely spoilt. Pools: busy as you would expect but on our cruise there seemed to be the rule of thumb that if your towel was sat on a lounger for too long someone would just take it off and sit/lie there - GOOD! that's what is needed, too many people getting up early and reserving loungers or pods in the solarium and not using them for hours on end. I liked that people felt comfortable to just take the towel and use the lounger, its what its there for and that's how it should be. So as the week went on and people realised this was how it was going to work I found that there was always a choice of a lounger. I personally still don't think there are enough pools for the amount of people on board but there is a massive amount of jacuzzi's which does help. In the adult only solarium there are jacuzzi's but no adult only pool which I was surprised about, but I suppose the jacuzzi's make up for it. The pools that were there are bigger than other ships with lots of loungers around them and a new addition of seats with foot rests which really appealed to me, I liked that! Never struggled to get a seat or a lounger. Bars: plenty of choice and never too busy (except for Boleros at night - that was very busy and definitely not enough staff on to cope), the guys do a great job trying to serve everyone as quickly as possible. at the pool there was also a big presence of staff coming round to take drink orders and clear up glasses which was wonderful - you literally didn't need to move, it was absolute heaven! Water slides: great fun and a must do for all ages! Food: room service; choice isn't massive and you do have to pay for most things now which I was rather annoyed about (these cruises aren't cheap!) burger is now $4.95 whereas on other cruises with Royal it was free, tiny detail in the grand scheme of things but it all adds up at the end of your cruise. That said it is just a small niggle of mine and might not bother others. There are lots and lots of other choices throughout the ship here is a short list of the free options; a hot dog stand throughout the afternoon, mini bites up on the pool deck, windjammer until 9.30pm, central park cafe until around 6pm, Sorrentos and the Cafe promenade (24hrs) . All tasty with decent choices. Kids clubs: again absolutely superb. Jack, my 6 year old nephew wanted to go to the kids club constantly and more often than he wanted to spend time with us as a family! He loved it and the staff there are incredible, as are the facilities. Staff: very helpful, friendly, engaged and couldn't do enough for you. Entertainment - wow! soooooo much to do, we were there for a week and we didn't even scratch the surface! We attended the silent disco, grease the musical, the aqua theatre show (out of this world!), Bobby Davro in the main theatre, comedy show in the attic (twice) and Quest in studio B and that is only a tiny portion of what's on offer! Other; carousel, the abyss, crazy golf, basketball court, ping pong tables, arcades, teenagers room, rock climbing, 2 x flow riders, zip liners, spa, gym, games room, diamond club room, floating bar, bionic bar, promenade party, schooner bar with quizzes, english pub with live music, karaoke bar, jazz bar, salsa dancing, shopping, central park, ice skating/ice skating shows, nightclubs, 2 optional formal nights (on 7 day cruise) 24 hour hot tubs/jacuzzi's. drinks packages etc etc etc etc!! There is lots to do on this ship it really caters for everyone so well I cant praise it enough. We were a group of 10 and there was always something that either one or two (or more) of us wanted to do. Even though its a massive ship there are times where you felt like the only one on board. It can be whatever you want it to be; fun, peaceful, exciting, foodie, kiddie orientated, family oriented - the list goes on. I could wax lyrical about Harmony of the Seas all day long, it is a very special ship with so much to do and amazing staff. It should be renamed the "je ne sais quoi of the seas" We all cant wait to book again! Read Less
22 Helpful Votes
Sail Date: May 2016
This was a family get together and 3 nights was a good option for us. Embarkation experience was excellent but do advise on line check in beforehand. Lovely cabin, spacious, nice decor. Windjammer buffet cramped. Difficult to move ... Read More
This was a family get together and 3 nights was a good option for us. Embarkation experience was excellent but do advise on line check in beforehand. Lovely cabin, spacious, nice decor. Windjammer buffet cramped. Difficult to move around in so would not recommend. Dinners in Grande dining room normal cruise fare- nothing outstanding and food often not warm enough but Shadiek was wonderful waiter and knew what he was doing. To avoid the crowds we thought we d try breakfast in American Icon a la carte restaurant. Very disappointing- staff inexperienced, wrong orders brought, food cold and generally not very nice. How difficult is juice, bacon and eggs? Breakfast recommendation is for express breakfast in American Icon restaurant. Throughout the ship, staff were obviously under pressure and lots looked miserable. Long queues at all bars and staff no time for pleasantries. The whole experience felt very impersonal and no sense of being welcomed on holiday. Wouldn't like to be on this ship for any longer than we were as felt like a cash cow being milked by RC. Customer services leave a lot to be desired. If you enjoy cruising then this ship is not for you because you will not feel as if you are on a ship. If you love visiting shopping malls then you will love it. Won t be considering RC for future cruises. Read Less
5 Helpful Votes
Sail Date: May 2016
First off I would like to say this is going to be a fantastic ship, but not everything was completed when we sailed on it. We recently cruised on allure, so for lots of things it's the same, but there are many changes, mostly ... Read More
First off I would like to say this is going to be a fantastic ship, but not everything was completed when we sailed on it. We recently cruised on allure, so for lots of things it's the same, but there are many changes, mostly improvements! We only had 3 nights so didn’t get to experience everything, but I’ll tell you about the things we did see! Check in took 25 mins from arriving in a taxi to being on the ship with a drink in hand! This includes sitting for 10 minutes because we were so early. When you register online they give you an appointment time, but you can turn up earlier and they don’t mind. Make sure you do everything online before though, such as photos and credit card info, as the wait to add these things seemed a lot longer. Layout is very similar to Allure (obviously!), but some things have moved, Starbucks is now on the boardwalk where the coffee and doughnut stand used to be, and shore excursion desk is now just iPads with a couple of staff in the middle of the promenade. Next cruise has a larger comfortable office with a waiting area now. Central Park is a fantastic space, great to sit and relax, there seems to be more seating in the side walk ways this time, with a couple of great spots looking down to the royal promenade, great for people watching on a warm evening. Spa has more hot lounger but only one steam and one infrared sauna, good quality though, much warmer than previous ones we’ve been on. Great pieces of art around the ship. Size is immense but well laid out. Puzzle break is so much fun! Classic escape the room but very well themed, highly recommended. Again don’t forget to pre-book, all slots were booked u on sailing, although you can just try turning up as they normally fit you in. Pool deck is fantastic, not busy on this sailing, but will be when Harmony goes to Mediterranean and Caribbean. 3 pools, one open 24 hours I think. Children’s play area looks awesome, makes me wish I was a child again! Numerous hot tubs, I love the cantilevered ones, views that can’t be beaten. Karaoke is always fun and was packed on our first night. Wow bands will cost you $5, but if you already have some can be reprogrammed, so don’t forget to bring them. Suite guest get them free. Royal IQ is much better on this ship. Most things seems to work, no dropouts and can book most things and view cruise compass and your account, but you can't do waivers and some restaurants availability was incorrect, so always call before. App Store on iOS works on Wi-Fi, even without paying for an internet package. This is supposed to allow you to download Royal IQ, but also any other app! Our cabin was an inside stateroom and is very spacious with a sofa and desk, bathroom compact but well laid out. There are 2 US, 1 EU and 2 USB power ports on desk with other US sockets around room. The virtual balcony is amazing, great to have a view on and inside, but on ours we were unable to turn sound on or picture off! We did ask our stateroom attendant but he was not able to help, was a very new ship! Tv worked very fast, quick to sign waivers, check account etc. There were some nice touches in the room like art of harmony of the seas book. No kettle and hair dryer is a bit poor so bring your own if you have long hair! Restaurants can be booked on board, wonderland showed as no availability on pre-planning but we got a table for two first night. And you have to do it. Absolutely amazing food, nothing like it. Cocktails are great and location, overlooking boardwalk, especially at sunset, can't be beaten. Windjammer is standard cruise buffet appears well laid out, but no dedicated seating area outside. Wide selection of food and the bits we tried seemed well prepared. Park cafe is our favourite, bagels in the morning and roast beef sandwiches and salads at lunch. More food to grab and go now, so don't have to wait in line. Sorrento’s and promenade cafe are as good as you expect, nothing changed here. Promenade café is the only place food is available 24 hours a day. Filter coffee is available all over and very good quality. Decaf also abounds, with a variety of about 10 different teas. No coffee and doughnuts on the boardwalk anymore, but may come back with Starbucks opening. Main dining room was good, very quiet when we went, about half 6, but with so many other places to try and so little time this wasn't a surprise. Food was good but nothing special. Good service also, very attentive and polite. Activities wise, zip line is great fun, but beware the line can go slowly, about 40 minutes with 20 people in it. Ultimate abyss is brilliant, queue goes quickly even when busy. It's VERY fast, but you don't get much of a dropping sensation. Quick way to get to the boardwalk! Rock climbing wall was good, very high and some challenging routes, but while staff were safe and fit harness correctly, they did not seem to know best technique for climbing. Large well laid out gym, not that we had time to use it! Things that need to be worked on. It’s a new ship so some crew are unsure about some aspects of it, but this will be sorted out in a short space of time. Some things were not open (suite sun deck, Starbucks, ice skating, water slides, Aquatheater show and some hot tubs amongst others.) The cruise compass was good, but some things were in-accurate on it, so if there is something you really want to do, especially sports activities then phone before to check. We were given a note upon checking in at the terminal that said things were still being finished off, but that Royal Caribbean hoped the deal we got on our cruise offset this! It would have been good to have been told this at booking, but once we got back we received an email giving us a voucher for 25% of the value we paid for the Harmony cruise. This seemed appropriate to us, made the price for the cruise much more reasonable. Overall though we were very pleased with this ship, and once it’s completed (which should be now!) it’s going to be one of the best ships in the world! I would have preferred that royal Caribbean told us beforehand that the ship wasn’t completed, but I’m happy with the way they have resolved the situation. Obviously that’s my opinion, and if you prefer the smaller more intimate ship then this giant is not for you. If you want an all singing, all dancing holiday where there is always something to do, then I’d recommend Harmony. Read Less
9 Helpful Votes
Sail Date: May 2016
We chose this cruise because we wanted to experience the worlds biggest ship. It was the biggest but it was the biggest mistake we had made. We ate at 6pm in the Grande and the staff could not find our table 2nights out of 3 . We did find ... Read More
We chose this cruise because we wanted to experience the worlds biggest ship. It was the biggest but it was the biggest mistake we had made. We ate at 6pm in the Grande and the staff could not find our table 2nights out of 3 . We did find the food very nice but no better than other cruises. The Aqua theatre was not open and that was one of the main things we wanted to see. Greece show was fantastic but the rest of the entertainment was rubbish. Shame as on the Addventure of the seas entertainment was really good. Our cabin was very smart , lovely bathroom but no toiletries were provided only soap. And also no hot water for the 3 days. Chris our cabin boy was very nice. Most helpful. But could not sort out hot water problem but not his fault. And why once you've paid gratuities why do you have to pay a service charge on top. Especially when the service was poor. Not enough staff. Had to wait along time to get served at the bars. Two drinks with service charge cost us 25 dollars!!!!!!! And whey were not that nice. This was not the experience we had expected. At night we could hear drilling or sanding . Workmen were still working on the ship. Some of the hot tubs were closed and as there was so menu people on the ship it was very hard to get in the ones that were working ,another disappointment. The one good thing was that with online sea pass it was very easy and quick getting on board but the excitement soon dispersed as the day went on. If we had known we would have waited and booked a cruise later in the year and not wasted time and money on this one. Read Less
1 Helpful Vote
Sail Date: May 2016
We found it so exciting to be on this ship - one of the first sailings from Southampton....26 May - 29 May 2016, just me and my husband. We were looking for a short break and this was just at the right time The Harmony of the Seas is ... Read More
We found it so exciting to be on this ship - one of the first sailings from Southampton....26 May - 29 May 2016, just me and my husband. We were looking for a short break and this was just at the right time The Harmony of the Seas is absolutly outstanding. I really don't understand people's gripes! The room was fantastic, the amenities, the restaraunts, food and bars. Staff so helpful and well informed. The entertainment was non stop....... what more can I say you have to try it yourself for the experience. There are so many things you can do on board if you don't want to sit back and relax, zipline, carosel, gym (huge and spacious), various pools, theatre, sufing, the Abyss, quizes, lectures..... Our only stop was in Cherbourg, which was OK but uninspiring. Our aim was to experience the Harmony and we are pleased we did. It was very easy to disembark and reboard. Parking and Boarding in Southampton was incredibly simple and the same in reverse! Read Less
19 Helpful Votes
Sail Date: May 2016
This cruise was a first for us. We found the embarkation to be very easy. We were greeted and dealt with by a succession of friendly and efficient staff. The scale of the ship is slightly overwhelming initially. There are plenty of great ... Read More
This cruise was a first for us. We found the embarkation to be very easy. We were greeted and dealt with by a succession of friendly and efficient staff. The scale of the ship is slightly overwhelming initially. There are plenty of great design details to help you find your way about. Interactive screens, a large guest service area and models of the ship detailing what's on each deck. We liked our stateroom and balcony. Not too far from one of the sets of lifts which is a bonus, also positioned towards the bow of the ship on deck 8 so very quiet. We especially liked the complimentary Solarus bistro at the bow of the ship.it would be best to book but maybe you can just turn up as we did. Excellent waiter service sitting undercover in the evening sunshine. Food offered was Mediterranean, a combination of buffet and additional menu options for the main course. All the food was absolutely delicious and served by friendly helpful waiters. We had booked to see a show and were sorry to have to rush such an excellent meal. There is of course a huge range of activities for the young and young at heart. For the 60 plus traveller, ourselves included, it was harder to find some piece and quiet in the sunshine. That said there is an extensive range of sun decks and very comfortable sun beds. Plenty going on surfing, zip line, big children's water play area which looked great fun.it would take all day to cover everything. We also looked in on the teens indoor area. Just so much on offer. Port of call was Cherbourg. Very easy getting off ship with electronic card called a Sea Pass. ( This was waiting at the door of our Stateroom for us on arrival. )Complimentary shuttle bus to town centre. Plenty to do after dark, exploring the ship. Comedy show a bit mixed. Production of Grease excellent. All staff very keen to help with any query. Big range of snack food on offer at Sorrento and mini bites to name 2 we tried. Just a tip it may take a while to get your suitcase delivered so bring swimsuit in your hand luggage if sun bathing is a priority that way no sunshine or time exploring wasted ! Read Less
9 Helpful Votes
Sail Date: May 2016
When booking this cruise it was advertised as a ' 3 Night Short Getaway' to Cherbourg and back, we were aware it was one of the ship's first ever cruises but at no point were we told that this cruise was 'pre ... Read More
When booking this cruise it was advertised as a ' 3 Night Short Getaway' to Cherbourg and back, we were aware it was one of the ship's first ever cruises but at no point were we told that this cruise was 'pre inaugural' and we were never advised that there may not be all facilities available and that their was a possibility of building work still going on. We got off lucky with the building works and had nothing like the poor guests on the cruise before us. Staff were mainly doing what I would describe as 'touch up' jobs and seemed to be working non stop until these were finished. The Aqua Theatre was closed due to the performers not being able to rehearse due to the weather (fair enough) but the waterslides were also closed for part of the cruise and every time we got into a Jacuzzi after about 15 minutes staff asked you to get out and they closed it to do maintenance. I did not see many cables across the floor and certainly didn't see anything that would cause concern in regards to health and safety. I can only assume these issues from the Rotterdam cruise had been fixed before we got on board. We had no problems with toilets or hot water - our stateroom was on deck 8. One morning we were awoken at 7am by someone hammering from the deck above, I heard another guest go onto their balcony and tell them to stop. The ship itself was enormous - I can see the attraction to it and think in the Caribbean climate it would be well suited. I prefer the Quantum and Freedom class ships personally ( I am 25 and my boyfriend is 27). We found the layout to be a little confusing and that although their were lots of venues, each was quite small and it was very hard to find a seat. Most of the time we ended up giving up as it was just taking too long. The windjammer seemed much smaller than usual, so couldn't get a seat at breakfast or lunch. We went to Park Café which was great and we could always get a seat. Sorrentos also served breakfast. The main dining room seemed very busy on the first night and the service wasn't great, the next two nights were excellent, couldn't fault the food on this cruise everything was great. We ordered room service breakfast one morning and this came an hour late, we were advised the kitchen were running behind (maybe everyone had the same idea as they could not find a seat anywhere!). Waited 35 mins to get a drink at the pool bar with lots of other angry guests, not the staffs fault, just not enough of them for the amount of guests on board. The Grease Musical was outstanding - couldn't have been better. Dazzles seemed like the place to be at night but again the venue wasn't big enough so you could never get a seat. Overall I wouldn't sail on Oasis class again as I think they are missing a large lounge type bar ( like pyramid lounge on Indy or the Olive or Twist bar at the top of the ship) and the Windjammer is just way too small for so many passengers. As I have been on other RC ships it is hard for me not to compare. Read Less
17 Helpful Votes
Sail Date: May 2016
Second of two 'preview' cruises on Harmony - 3 nights to Cherbourg. We boarded with some trepidation having read reviews from the previous four night trip to Rotterdam, but have to say all was a lot better than we anticipated. ... Read More
Second of two 'preview' cruises on Harmony - 3 nights to Cherbourg. We boarded with some trepidation having read reviews from the previous four night trip to Rotterdam, but have to say all was a lot better than we anticipated. Various factors - partly I think because we were expecting some disruption, and partly because I think the worst of the issues affecting the previous cruise had been addressed, at least to some extent. Firstly lots of positives. Incredibly quick and efficient embarkation. Fantastic boat overall, most of which was up and running - favourite areas including the lovely Central Park area, the Royal Promenade, the Solarium, the jacuzzis (most of which were open most of the time) and pool areas. Service was almost without exception excellent which is impressive given such a new team of staff having been put together. The one exception was the first night when the dining room was rather chaotic and service very slow - but that is not an uncommon event on the first night of a cruise. Food itself mostly excellent as well - ate only in the included dining areas - main dining room, Park Cafe (a serene favourite for breakfast and lunch), Windjammer (for breakfast one morning; seems bigger than Oasis and was certainly less chaotic), and snacks from Cafe Promenade and Sorrento's - and especially loved the new 'Mini Bites' area - what a great idea! Only entertainment we did was the Ice Show - but it was excellent. Drinks package was good value as far as bar prices were concerned, although the extra upgrade to add in fresh orange juice and speciality coffee not worth it (no fresh orange located; Starbucks not yet open; very limited locations to buy speciality coffees overall). Bar prices have certainly gone up on Royal Caribbean, but a good selection of wines and almost all cocktails under the 13 dollar ceiling on the premium package, making it worth while. Negatives really reflect the fact that some things were still a work in progress - Aqua Show we had booked was cancelled - we saw rehearsals but it looked some way off being ready. The Champagne flume and the children's area both opened the first day we were on board which was good. The two main flumes though remained shut despite rumours they would open; someone told us that there was a problem with the smoothness of the interior with some joins not quite matching, meaning that they were still working on them. And yes there were quite a few workmen around attending to various things, but nothing that was intrusive. What was intrusive for my sister and brother in law was loud clanking pipes in their cabin, which despite repeated requests to cabin steward and maintenance, were never fixed. My only other gripe about Royal Caribbean boats generally, and especially true of Oasis class, is lack of an outside bar/seating area for drinks and/or 'al fresco' dining overlooking the sea. Central park is lovely but because it sits in the middle of the split hull you can actually forget you are on a cruise - as all you can see of the outside world is the sky. But unlike my last Oasis class experience we had a balcony cabin on this occasion and that made a huge difference. Overall Royal Caribbean's error was not marketing this cruise and the previous four night Rotterdam cruise as a 'preview cruise' from the outset. These cruises were added late when they knew the ship would be ready (or so they thought!) earlier than planned. Initially this justifiably frustrated those who thought they had purchased the maiden voyage departing 29th. And then of course the boat wasn't fully ready, so expectations weren't met and (as Rotterdam reviews suggest) RC's reputation has been significantly damaged for a number of people. Interestingly by the time we got on board we were clearly being welcomed onto a 'preview cruise'.... but rather late in the day..... Read Less
17 Helpful Votes
Sail Date: May 2016
Hello I am new to this site but I thought I would like to tell about my trip on Harmony of the Seas this week There has been lots of negative reviews but I thought I would tell you all about what I thought . This is my first ever cruise I ... Read More
Hello I am new to this site but I thought I would like to tell about my trip on Harmony of the Seas this week There has been lots of negative reviews but I thought I would tell you all about what I thought . This is my first ever cruise I thought I would do a short one in case I didn't like it. I was celebrating my birthday so this was a treat for me and my friend as its her birthday soon as well . We sailed from Southampton and boarding the ship was the most easiest thing I have ever done. Parked in the car park got on the bus a within a few minutes arrived at the terminal . Lots of Royal Caribbean staff with IPads to check you in . All really friendly and helpful and then we were on the ship . The ship is massive really unbelievable . We had a superior state room with an ocean view balcony on the eigth deck . It was so nice large,comfortable ,the beds were really lovely and soft so much bigger and better than I ever thought a cabin would be . You have to see this ship to believe it all the decks . Swimming pools jacuzzis solarium bars flumes zip line the Abyss try this it's a must Read Less
13 Helpful Votes
Sail Date: May 2016
We chose this cruise as we had enjoyed the anthem of the seas cruise last year. It too was a pre-inaugural cruise...it was excellent. Now, the harmony..... A beautiful huge ship, the ice show was spectacular, grease was brilliant, ... Read More
We chose this cruise as we had enjoyed the anthem of the seas cruise last year. It too was a pre-inaugural cruise...it was excellent. Now, the harmony..... A beautiful huge ship, the ice show was spectacular, grease was brilliant, the arapello head liners were very good and the first night lady head liner was also very good, especially her striezand tribute. The food was good, not spectacular but good, we had a party of 12 people, some of whom were first time cruisers, so I do have to take into account everyone's tastes, at chops grill, some of the steaks were beyond excellent where as two people had naff steaks. The service from the smaller places were good but the larger eateries a bit disorder, pity. Please give the ship time to settle into its routine, it is destined to be a wonderful ship. My husband and I have booked RC again but a small ship next time... Our balcony cabin was lovely the showers was very big. Pity no tea/coffee facilities. As a non smoker I was appalled that people could smoke in the casino not in a closed off area, anywhere in the casino, horrible pong...there was a dedicated area by one of the pools already. Embarkation and disembarkation really good, no probes at all. Read Less
5 Helpful Votes
Sail Date: May 2016
So we stayed on from the 1st cruise and still it's not the proper 'maiden' voyage. Just under 300 people stayed on and we queued to swap Seapass cards over. We keep our Seapass cards as souvenirs but they never delivered ... Read More
So we stayed on from the 1st cruise and still it's not the proper 'maiden' voyage. Just under 300 people stayed on and we queued to swap Seapass cards over. We keep our Seapass cards as souvenirs but they never delivered our first cruise cards back to us as they did on Ovation last month. There was nowhere to sit outside comfortably as workmen were frantically trying to get it finished. We were forced to attend the lifeboat drill though having done this 4 days ago. As there were not enough seats, it would have made sense to exclude us. Had the same issue as the first cruise, hunt the ship for orange juice and then lemonade on day 2. As I've said before, I don't drink tea or coffee so this was an issue for me. Still no Aqua theatre, but 1 watershute opened. Still constant drilling and sanding by workmen. Just to top off a dire week, at 2.15am on departure morning we were woken by an in-cabin announcement of an emergency on deck 11. This was repeated twice, just in case we were not woken the first time. Didn't get back to sleep and didn't pay £200 a night to be woken up in the middle of the night, Poor training. Just as we nearly got back to sleep, it was time to depart. No issues getting off, I think everywhere went at 6.30am as they couldn't wait to leave the building site. It didn't look like it was anywhere near ready for the 'maiden' voyage later that day. As I said on my review from last week, don't be put off this ship, just give it a couple of months to be finished and snagged. There is so much to do. Ship is for families and the super fit due to it's size. Such a shame this wasn't ready for paying guests. Read Less
5 Helpful Votes
Sail Date: May 2016
We chose this 'taster' three day cruise to see what the new Harmony of the Seas was like. It was advertised as the largest cruise liner. We had been on Oasis of the Seas and did not expect there would be many differences ... Read More
We chose this 'taster' three day cruise to see what the new Harmony of the Seas was like. It was advertised as the largest cruise liner. We had been on Oasis of the Seas and did not expect there would be many differences (Except for a few inches in length) but we found the twisting tube runs fun, as something new. The ship was really not ready to sail. There were workmen (mostly French) all over the place trying to fix things or get things to work for the first time. Only a few people had magnetic 'Do Not Disturb' and 'Make up My Room' signs and none could be found by our room steward for us or for others nearby. Consequently, he had to knock on the door to see if it was convenient for him to come in, which was irritating. There was no Aqua show as the pool was not ready. So, we went to the ice skating show twice and it was the best I have seen. The screens for the lifeboat drill got stuck when the crew tried to open them. There were too few toilets at each end of the ship and the one (!) by the Windjammer buffet was difficult to find. Rock climbing was not available on day one. On day two, climbers were not allowed to get to the top because there were wires obstructing the upper area. We had no dinner on the third night - we had booked for $80 for the two of us in Chops Grill, as a treat. We went there the day before to explain that one of us is a Coeliac and had to eat gluten free and asked for a menu to be marked for possible choices. Also that we had to eat in 2 hours 15 minutes because we were going to a show in the main theatre. When we arrived at Chops Grill the next day before 6pm we were given menus and water. After 35 minutes I had to go to find someone to ask if we could place our order. Eventually, after another seven minutes a waiter appeared. He knew nothing about my food allergy and said he would ask the chef to make some suggestions. After further delay, we placed our order. After some time I was told that the chef had changed his mind and I could not have the soup that I had been told I could eat. The first two courses were served eventually. We bought wine but had to refill our own glasses. There was then a long further delay and we had been there almost two hours and had not received our main courses which we would have to have eaten in about 15 minutes then leave without desert course, cheeses or coffee. Then the waiter appeared and said I could not have the main course of aged prime rib because it came in a bag to be heated and the chef was not sure what was in it. We walked out to get to the theatre on time and asked for a full refund. The manager did not apologise but said we should have allowed two hours to eat. He seemed not to understand that we were still waiting for our main course after one hour 55 minutes. What kind of 'speciality' restaurant is that, we wondered. After we left the theatre at 9:50pm that evening after an excellent show of 'Grease' we thought we would go to the Windjammer buffet restaurant or one of the others to have something additional to eat. They had all closed early at 9:30pm. Our last night was made sleepless for several hours by pumps operating outside our door coping with leaking pipes. We were told we had to get off the ship at 6:30am if we wanted to carry our own luggage. Being quite fed up by that stage, we had a leisurely breakfast instead and walked off at 9am. The Windjammer buffet food was good with gluten free breads, etc. We had one meal in the main dining room but were annoyed by the table allocation because the room was barely 5% full when we arrived but we were led to a table alongside a service station. After protesting we were allocated a well positioned table. The food was indifferent but the attitude of the staff was reasonable. It is a good thing that we know that cruises on Royal Caribbean can be good, even though there is not usually a proper cinema. Read Less
23 Helpful Votes
Sail Date: May 2016
We have been wanting to go on Oasis of the Seas and hand to got round to it, so when The Harmony of the Seas released it was sailing from Southampton we couldn't wait to book it. Prior to going we had booked the drinks packages ... Read More
We have been wanting to go on Oasis of the Seas and hand to got round to it, so when The Harmony of the Seas released it was sailing from Southampton we couldn't wait to book it. Prior to going we had booked the drinks packages for our family but was unable to book for our son who was 20 and Royal Caribbean usually make you sign a waver for people under 21, this proved very difficult as the web site wouldn't allow us to so I rang them to be told we would have to organise this when we got onto the ship. When we arrived at Southampton we embarked the ship very quickly and soon realised as we boarded that the ship had not been fully finished. We had taken a group of non cruisers and had raved about how good this cruise was going to be. So you can imagine our disappointment. We went straight to Guest Relations to sort out the waiver to be told that Royal Caribbean has stopped doing waivers over 3 years ago on Europian hols. I explained that that wasn't what R C said on there website and when I phoned. The lady just dist us and went to move onto next person, which I thought was rude. We then went to the Windjammer cafe for Lunch and it wasn't open, when it did open there wasn't many staff to clear tables and help, so tables loaded with plates and not very clean. The Windjammer isn't as big as on other ships and the choice not as good. Food tepid so not an enjoyable experience. The room was deck 12 and was very comfortable and clean , the room assistant very helpful. Toilet was a bit temperamental but worked not like some of the guests rooms. We ate in the American Icon which was very cramped and our waiter was very helpful , food not as good as on other RC ships. One of our group had a bit of elastic string which ties the chicken legs in his food X waiter and head waiter very apologetic, took our room no but nothing else done about it. Food again tepid warm. But of good standard. Drinks waiter was brilliant and drinks flowed throughout the trip. Al a carte breakfast very slow , things forgotten and some things didn't arrive, day 2 breakfast took 1 1/2 and we gave up. There were lots of iPads around the ship allowing you to check out ship activities and entertainment, prior to coming we had tried to book shows but again website would allow us, and on checking on th first night realised we could pre book the shows but unfortunately some had already been filled, the ice show and comedy club, and as our group was 14 of us it took ages to keep adding next guest. When I approached a RC Helper he just said that's how it is a you just have to get on with it, again not very helpful. I suggest anyone doing it try to pre book before cruise or do it as soon as you can to avoid disappointment. There were not enough drink waiters around the ship to fulfill you needs and some of the bar staff and very miserable and not happy and friendly, so long waits for drink and on one occasion no drink. Really not a good advert when you have a drinks package. The ship had lots of areas that were unfinished and paint and glue marks all over the new floors, some floors not even finished especially around the jogging track. On day 3 at sea workmen were working to repair and put up things and areas shut off, the ship was full so again not satisfactory. Boxes of parts and bits of equipment dotted about needing to be put up. Work in progress. Grease was fantastic and worth the hassle of trying to book it. The silent disco was great fun highly recommend that. The Abys slide was cool, only 1 water slide was working , and the aqua theatre show was cancelled. I think once the ship has tweaked it's problems and got everything working it should be a great ship. But for us going on a ship with work in progress was not on and RC should of made people aware of it prior to arriving at the port Read Less
Harmony of the Seas Ratings
Category Editor Member
Cabins 4.5 4.6
Dining 4.0 4.1
Entertainment 5.0 4.4
Public Rooms 4.0 4.4
Fitness Recreation 4.0 4.3
Family 5.0 4.3
Enrichment 2.5 3.9
Service 3.0 4.3
Value For Money 4.0 3.9

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