Southampton to Europe Cruise Reviews

We chose this cruise because the itinerary was quite varied and promised a good overall experience in Europe, including 2 days in Iceland. We had also heard that NCL was a good cruise line. Before the cruise: Spent several hours trying to book dining, shows and prepaying for services that we wished to have. Was able to book regular dining for some of the days aboard, including 4 specialty ...

As you can see from other reviews, the organization and communication was very rough. I don’t know why. The lines to get on and off the ship and the waiting times were very long. Most staff seemed either unable or unwilling to control the crowds and the lines. It often felt like neither the crew nor the passengers knew what was going on. For example, the captain cancelled Dublin due to ...

Horrible ! Horrible! The intinerary was amazing and the only saving grace for this cruise. The ship was horrible. Unorganized. Poor customer service. Food OK. Most stressful cruise I have ever taken. Stood in que for 1 hour in windy and cold weather before getting on a tender. Could find no NCL staff to talk to. When we noticed them, they were away from crowd gathered together. Noisy ...

NCL GETAWAY 9/15-10/1 16 DAY WESTERN EUROPEAN CRUISE THE GOOD: The food was uniformly good. Whether in the main dining room, the buffet or the specialty dining rooms I had no complaint. Plentiful servings promptly served. Entertainment was top notch. The dancers in "BURN THE FLOOR" were as energetic as one could imagine. The "MILLION DOLLAR QUARTET" was superb. All 4 of the ...

The greatest disappointment was the food which was universally poor and sometimes inedible. Even the specialist (££) restaurants did not have the highest standards. We had splashed out on a suite and expected a bit of pampering but other than priority boarding and a couple of cabin gifts we got nothing (£20 for drinks with the Officers? £20pp per day to use the private Retreat deck? £30pp for ...

Chosen for 16 day Northern Europe itinerary. 3 days of excursions were cancelled due to weather. Ship arrived late at two additional ports. On board activities were crowded, people had to sit on deck for many activities. Restaurant lines were so long they blocked elevator access. Onboard entertainment required reservations for many shows and passengers who attempted to book these on board found ...

We chose NCL as we'd been on a few cruises before with other companies and have enjoyed them all. We mistakenly thought NCL would be similar. I would never, under any circumstances travel with this ridiculous company again and would strongly recommend others to avoid them. The ship is very nice, the staff are mostly approachable with a couple of very notable exceptions the interiors are ...

This was our fourth NCL cruise, but the first for quite a while preferring Celebrity and RCL but this itinerary included many of our “bucket list” ports, including Reykjavik and Lerwick (Shetland). It is very obvious that they are understaffed, and undertrained. The front-line help is courteous enough but not prepared or allowed to problem solve. There is lack of communication between ...

This was our second cruise. The first was also with Norwegian and went well. Ship arrived on time, docked in places suitable for an easy visit in port. We foolishly thought that was how all cruises might work. Not on the Getaway, which was a mess from the start. Our room was opposite a crew exit, which was left open so that any drunk passenger could use at 2am or 3am. I eventually had to sleep on ...

We completed a northern cruise with two other couples in late September on the NCL Getaway visiting western Europe, Scotland and Iceland. This was our 5th and last NCL cruise The NCL Getaway had too many passengers and not enough staff. The ship had long lineups for leaving the ship especially when Tendering. Most queues getting off the ship were close to an hour long. I spent 45 mins in one ...