Cunard Queen Mary 2 (QM2) Cruise Reviews for Senior to the Canary Islands from Southampton

I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice . The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...

My friend & I joined the QM2 on November 30th for 11 nights of relaxation & pampering. After a fairly short wait at check in we stepped on board the QM2 on deck 3 opposite the Champagne Bar to be met by a very nasty smell. Assuming it to be left over from tanks etc being emptied we assumed it would clear later. It never did for 11 days the area they call the Grand Lobby had a nasty smell around ...