I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice .
The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...
What a disappointment. Destinations were changed at least three times and itineraries cancelled at the last minute due to the coronavirus. Independent travelers were treated like second class citizens and given NO ASSISTANCE whatsoever from the QM2's staff. Passengers were forced to pay thousands of dollars to change flights countless times. The ship offered NO help to those passengers who did ...
Excellent service and food, and world class shows. Entertained by Pam Ayres and educated by Lord Dannatt, or should that be the other way round? Special thanks to crew and staff, Roger, Chandra, Jane, Alex, Sid and many others. A great ocean liner - one of us gets sea sick on smaller ships but no problems on QM2. Enjoyed different venues each morning for coffee. Never actually went to the famous ...
We choosed this World cruise on Cunard for the itinerary and the ship
It was a very special cruise because of the Corona virus.
Everyone was disappointed by the cancellation of the ports.
But we understood , it was more safe to not stop in Asia. It was the end of January and we can only thanks Cunard, to have taken this terrible decision so quick, we were one of the first ship to change ...
QM2 Southampton to Cape Town January 2018 was our 25th cruise but first on Cunard. We normally choose inclusive cruise lines such as Regent, Silversea, Crystal or Seabourn but have also cruised with Princess, Celebrity, Oceania and Azamara.
We decided on Queen's Grill because we imagined this would be the epitome of cruise life. It wasn't.
Biggest disappointment was the Queen's Grill ...
My wife and I have just returned from the first two and a half legs of a QM2 world cruise. We were both in excellent health when we boarded this vessel but are now both suffering from coughs which we caught on QM2. I started coughing on 6th day of a 39 day cruise and although I paid to see the ships doctor the best he could do was offer a cough medicine, In Cape Town we did manage to get ...
Holiday of a lifetime planned for early in our retirement.
Negatives - health and safety issues.
1) We question the practice of the same member of staff responsible for cleaning the cabin also being responsible for bringing coffee/milk new cups etc to the stateroom.i.e. the steward comes straight from cleaning the bathroom/toilet to delivering new cups/coffee/milk etc. This is not the fault ...
We boarded the QM2 on January 10th sailing from Southampton to Cape Town. Embarkation was very good. Stateroom 5319 with enclosed balcony. Not as clean as expected, one light fitting tied on with plastic ties as it was obviously broken. Thank goodness for no rough seas. Terrible smell in bathroom so a visit to the pursers office and a wait in a long queue. Problem sorted very quickly. Sheets ...
Response from MerylP, Specialist, Public Relations at Cunard North America
Hi Lakelad369,
First, I’d like to thank you for taking the time to review your experience Queen Mary 2. On behalf of Cunard, we would like to apologize for your in-room experience, and are...
Admittedly, we were on the final leg of QM2's world cruise, but still - boarding her in Cape Town, we then stopped only in Namibia, Gran Canaria and Madeira. There were at least five other interesting places I felt we could have/should have stopped. Namibia was wonderful ; Gran Canaria just plain dull; and Madeira utterly fabulous.
Overall, I personally feel that this ship is too large for ...
Having had some 30 years' cruising experience with some 50 plus trips on most cruise lines it was a pleasure to come finally to the queen of all ships, the QM2, for the first time (I have cruised on QE2 four times). And it was a great cruise. I was in Princess Grill and the service is great, and I enjoy in particular the food. This is good traditional fine-dining with no funny dishes and with a ...