Cunard Queen Mary 2 (QM2) Cruise Reviews for Family to Europe - British Isles & Western from Southampton

I’m onboard now and the service has declined dramatically! Lots of new staff with attitudes and 3 star service. Rooms are outdated and in desperate need of a renovation. Stains on carpets and drapes . Bathroom still has a musty curtain and room temperature can not be fixed as they were here twice . The staff questions everything. Order room service for breakfast no cutlery I call they say “are ...

A quick review of our Southampton to New York QM2 crossing, 19-26 Nov. I booked this trip last minute in October when I spotted a “too good to miss” deal on a sheltered verandah cabin. Only after booking did I realise that it was a literary crossing, which was a bonus! The ship was just out of dry dock after a refit, that included new carpets, reupholstered chairs and a beautiful new floor ...

First of all I would like to say that we are both Diamond Cunard World Club members. We were passengers in Princess Grill on the short segment from Southampton to Hamburg October 20-22, 2023. This was the absolute worst experience I have ever had on a Cunard ship. This was our 12th sailing on QM2 and 34th cruise with Cunard. QM2 was scheduled to enter dry dock the morning we arrived in Hamburg. I ...

My husband and i have been cruising for over 30 years and our experience with cunard was the absolute worst. we would never sail with them again nor would we recommend them to anyone. Our issues with the line began well before the cruise departed. their web site is difficult to navigate and provides only the minimal amount of information. our cruise fare included a beverage package and a ...

We LOVED our trip in the Queens Grill arbors the Queen Mary 2. What a magnificent ship. Our penthouse suite was beautifully appointed with every luxury we could want, including a bathtub long enough for my 6’2” frame to stretch out in. Meals were wonderful, especially the Concierge who went out of his way to provide us with special meals and suggestions. Unfortunately all of these good ...

Booked a 4 night cruise to Hamburg and back from Southampton with the thought if we enjoyed the experience we would then consider a transatlantic next year. Firstly the ship is absolutely stunning, the art deco design combined with modern touches was more than I had hoped for. The lounges were all spacious, never had a problem finding a seat and the waiting staff in all areas were ...

We booked this cruise to sample the “Cunard” experience. My wife and I have cruised with various other Companies over this last 11/12 years so I wouldn’t consider myself a novice. We boarded at Southampton having flown into Heathrow earlier in the morning. On arrival at the cruise terminal our taxi driver commented immediately that “ the old girl” meaning the QM2 was looking a bit tired. My ...

I had long wanted to do a transAtlantic crossing on one of the Queens. The opportunity came along this summer, when our daughter and her financé were crossing for the second time after a week cruising on the QM2 from Rome to Southhampton. We reserved a sheltered balcony room. After about 10 or 11 days in London and the Cotswolds, we did a private transfer from Stow to Southhampton, spending the ...

After three years of living in the Covid era and other disruptions, cancellations, etc. I was thrilled to board QM2 a few weeks ago in Southampton for my first transatlantic since 2018. Boarding seemed to go quite smoothly (though those without existing World Club perks seemed to have to wait quite a bit longer) and once on line we were on the ship within 30 minutes I guess. We didn't arrive ...

This was our first time on QM2 since 2017 - we very much enjoyed this 4 night break in a deck 13 Britannia Club cabin. Here are my thoughts. Cabin Despite being adjacent to the door to the open deck, the location was generally pretty quiet. The Art Deco design highlights gave the cabin a nice touch of elegance. The shower with the glass door was great, good water pressure and consistent ...