My husband and I were invited by our travel agent to spend a night aboard the Norwegian Escape on a taster cruise. It was for one night only.
Embarkation was fine. The balcony cabin, in our opinion was badly laid out. There was a tiny bedside table on each side of the bed, so small it was a waste of time. The wardrobe was alongside the bed, making it difficult to put clothes in and out. ...
Sailed on the Norwegian Escape for my partner's mother's Birthday (one night cruise from Southampton). Firstly - the ship was beautiful with fantastic restaurants, good food from what we experienced, good facilities, nice clean staterooms and overall great potential. However, on this occasion we were extremely disappointed by the NCL customer service, complete lack of organization and very poor ...
There were 7 people in our group, all of whom have cruised many times before. This was our first time with NCL and if this is any indication of their standards - never again! Having arrived we took a number and after about an hour were called to check in. We then had to sit down again (or stand as there were no seats available) and wait another hour to be called to board.
Service on board ...
Spent one night on the ship as a celebration to end of year of challenges taken on to raise money for a local children's charity , well this was spoilt by the whole experience . Firstly on Arrival at room , which was not even made up , told by housekeeping on this cruise no coffee in cabin , tea bags but no kettle . Can live with that .
First meal , well food was cold , staff rude not ...
We went on this one day taster cruise to compare the experience of NCL with Celebrity and Princess cruises.
The first mistake that NCL make is forcing you wait nearly 2 hours to board the ship.
Once we managed to get on the ship we immediately made our way to our Cabin which was sold to us as a Midship Cabin whereas in reality is at the rear. The cabin, in comparison with the same class of ...
We have cruised with P&O, Princess, Cunard and Royal Caribbean so thought we'd try NCL so took a one night taster on the Escape. Well that's exactly what we'd have liked to have done ESCAPE! Standards are shockingly low. Service is non existent and staff are not interested in hearing your complaints! The only positive was the rooms are beautiful and the thermal spa amazing. Everything else was ...
WE were ready and exited to go on a Christmas cruise to Amsterdam. I had even talked my brother into coming along, after myself and my wife having had a great time on the Queen Mary in October we booked this trip as our Christmas present to each other. We boarded and everything looked as it should even though there was a strong smell of fuel around the bar and casino area, they must just be ...
Although only a 3 day cruise, we lost most of our leisure time to queues.
Good points:
Ship and decor wasn't bad, shows were reasonable.
Bad points:
It took over 3 hours just to get to check-in - we were issued with a waiting number (16) but their numbers only went up to 20, then they reissued 1 onwards. So after waiting 2 1/2 hours for 16 to come up, new passengers arriving were given low ...
Like other passengers on this ship, we too have been on a number of cruises, so know how things work. We arrived early only to be herded In to a marquee where we waited for around 3 hours before boarding. The refreshments were chargeable, in view of the time waiting, these should have been complimentary. Finally we boarded and decided to purchase the two day drinks package. We were then told we ...
This was our first ever cruise and a 2 nigh "taster cruise", this has put us off cruising for ever.
first two and a half hour wait in southampton in a humid marquee, arrived on time at 11am, to be herded into a marquee with no explanation as to why, then endured 2.5 hours of waiting with insufficient seating.
you could not get served in bars, half an hour wait minimum, with extremely rude staff, ...