131 Southampton to Europe - British Isles & Western Princess Crown Princess Cruise Reviews

My wife and I are frequent cruisers, this was our 16th and 2nd on Princess. I am a NCL fan primarily due to entertainment focused more toward my likes and great attractions on their newer ship. The dates for the British Isles itinerary ... Read More
My wife and I are frequent cruisers, this was our 16th and 2nd on Princess. I am a NCL fan primarily due to entertainment focused more toward my likes and great attractions on their newer ship. The dates for the British Isles itinerary worked well in my schedule so we chose to sail on the Crown Princess in a S4 suite. The most important attraction for this cruise are the ports. While my wife is a Downton Abbey and Game of Thrones fan, I was less enthusiastic about the area. However, I became a big fan of the geography, architecture, and culture during our brief visits at the various ports. My personal favorites were the Paddywagon tour of Belfast with our wonderful guide Paul, and the Princess tour to the gorgeous Mont St. Michel. As far as the cruise goes, I tried to lower expectations based on my previous Island Princess cruise thru the Panama Canal. I started at about 3 stars but it slowly rose as the cruise went on. Our cabin was a bit dated, but clean and well maintained. We stayed in an identical cabin on the island so there was no unexpected surprises. Our cabin steward was very friendly and learned our schedule quickly so his fine work did not interfere - although the very intensive port schedule kept us off the ship for most of 10 out of 12 days. We had club class dining which was excellent. Our cruise ship was near full capacity, but we never waited to be seated. Food quality ranged from OK to unbelievable - I never had lobster thermador but found the Princess dish to be the best entree I had on the seas. Their version of baked Alaska was the best dessert I had on the seas. The club class dining staff really went out of the way to give you the best of fixed dining with the flexibility of anytime dining. I also liked being able to order steakhouse entrees from the dining room albeit at a fee. Princess went out of their way to have a very wide range of entertainment from folk to country to pop to classical. The Encore show with their headliner opera singer was amazing, but shows like their disco production show was very disappointing using only recorded music. I do give their performers high marks for their versatility, but I would prefer a more NCL focused entertainment - headliner shows like Rock of Ages and Jersey Boys, rock and pop bands, etc. The amenities on the Crown Princess were so so (No Flowriders, no go-karts, no water slides, etc). The gym was well equipped and I kind of liked the small running track (16 laps to the mile) as I was the only one on it and it was shielded much of the time from the wind. I liked using the Medallions (I bought a Fitbit watch carrier from Amazon to hold it). The checkin at home took longer, but embarkation was the fastest I have ever seen. Internet service was mixed - both my wife and I paid for unlimited service before we stepped on the ship. It was a hassle changing devices, I think I would pay for multiple devices next time. The internet was often slow, but most of the time was able to do some fair streaming. In the end, the main attraction for this cruise was the itinerary which ultimately resulted in my 4 star rating (5 for the great destinations, 3 for the actual cruise experience). Read Less
Sail Date September 2019
In all the years we have travelled this was the worst trip we’ve ever been on. We took the cruise with friends who recommended Princess . From our first contact with the cruise line I knew we had made a mistake. I tried getting ... Read More
In all the years we have travelled this was the worst trip we’ve ever been on. We took the cruise with friends who recommended Princess . From our first contact with the cruise line I knew we had made a mistake. I tried getting information on various aspects of the cruise and had some snotty woman in California slammed the phone down on me. We booked business class tickets through Princess direct from Toronto to London on British Airways. When they went on strike, after 10 days of phoning Princess daily, they rebooked us through Iceland on a cheaper flight and pocketed the difference. There were 3500 people on a ship that should have held no more than 2500. If you found a table at breakfast you were lucky. The food was mediocre at best. The beef stroganoff I had the last night was inedible. The speciality restaurants were better. The Crown Grill was okay but Sabatini’s restaurant was fine dining. We expected entertainment similar to Royal Caribbean. Other than a few dance bands there was nothing. They nickleled and dimed us to death. They charged $16 per person to shuttle you in ports. Because the proximity of the ports to the major centres you spent an inordinate amount of time in transit leaving little time to see the cities. Every venue on the ship had something special at a “nominal charge”. The best thing I did was buy the drink package as we got drinkable coffee at the speciality areas and bottled water and sofa throughout the cruise which was available at $2 each. If you do decide to do a Princess cruise at least one passenger should take the package. For us it was worth it’s weight in gold. Was there anything good-YES -the staff in the restaurants and bars were outstanding. They were wonderful and treated everyone as family- we absolutely adored them. The guest relations people couldn’t run a bath! No point in asking them for any assistance. The stock reply was “ I’ll need to ask my Manager”. So ask her or him!! “The Manager is not available right now”.. Needless to say this was a learning experience. The best day of the entire trip was the day we disembarked! We then spent 5 days at wonderful hotel in London! This was our one and only trip with Princess Cruise lines Read Less
Sail Date September 2019
I had Balcony Cabin (BB). One of the smallest cabin in the cruise line industry. The bathroom need complete make over and small. They brag about their new mattress. When they where new they where good but now my mattress was lumpy and had ... Read More
I had Balcony Cabin (BB). One of the smallest cabin in the cruise line industry. The bathroom need complete make over and small. They brag about their new mattress. When they where new they where good but now my mattress was lumpy and had valleys. Dinning where to begin. Dinner menu has another menu insert with added charges for food. The food was 2nd grade quality. Prime Rib was shredded compact meat. Shrimp Cocktail had 5 shrimp about 2 inches long. I thought this was a joke. The wine glasses are the smallest in the industry. Along with barely half pour at $10 plus 18% . The bottle of wine they use is about $8 in a wine store. My partner purchased a bottle for dinner to be saved for the next day only to have the waiter constantly pouring more wine. They want you to order another bottle quickly. I purchased a bottle of Evian water and rarely the waiter refilled my glass. The ships public rooms where well appointed except the main show room seating was horrible by today standards. Read Less
Sail Date August 2019
We where traveling with 3 other couples and had never been to Scotland or Ireland so this cruise made sense. Nice area to visit and to get out of the heat of southern FL. The highlights include, easy boarding and departing, staff being ... Read More
We where traveling with 3 other couples and had never been to Scotland or Ireland so this cruise made sense. Nice area to visit and to get out of the heat of southern FL. The highlights include, easy boarding and departing, staff being helpful most of the time. Clean room and a decent itinerary. Our Travel Agent went the extra mile in making our arrangements and helping with problems some of which we created. Island of Guernsey was a nice stop with great weather. Dublin was also great as was Scotland. If your into Scotch a must stop is the Scotch Malt Whisky Society where we tasted and learned about the “water of life” along with learning to play the bagpipes, great fun. We use a lot of Viator Tours and saved considerable money as compared to booking with the cruise line.. The Guinness Storehouse was packed with people but we all like a pint or two, while the Jameson Distillery tour was a great educational tour. Food on the cruise was marginally ok. In the main dining rooms most food was over cooked and dry and not seasoned. The buffet was not much better but the soup was good. On the other hand the Grillroom food was excellent but for a 29.00 up charge it should be Most if not all of the entertainment on board would have not made it through the 1st round of America's Got Talent they would have been XXXX out. Princess likes to nickel and dime you to death for everything. They got so cheap as not put our lemonade or Ice Tea at the beverage station. They use a paperless system which creates a cash less system on the ship, but makes it hard to check you bill at the end of cruise. We have done a fair amount of cruising and would choose anther cruise line for our next cruise this coming March Read Less
Sail Date August 2019
This was Princess' British Isle cruise out of Southampton with port stops in Ireland and Scotland. First the ship. The ship is somewhat dated and in need of upgrades. Like most cruise lines there are a limited number of outlets for ... Read More
This was Princess' British Isle cruise out of Southampton with port stops in Ireland and Scotland. First the ship. The ship is somewhat dated and in need of upgrades. Like most cruise lines there are a limited number of outlets for the multiple electronic devices that many of us have. The common areas and dining rooms were well maintained and comfortable. Several of lounges on the upper decks were great get-away places for the days at sea. Entertainment both in the theater and lounges were good. We had a balcony cabin that in size is similar to most cruise lines. There is not a sofa in the cabin which made room service dining awkward.....someone sat in the straight back desk chair and someone had to sit on the bed. The only "table" was about 14 inches across of the serving tray took up all the space. Since there was not a sofa, the only place in the cabin to sit and read was the straight back chair or the bed. The desk and night table had plenty of drawer space for clothes but there was not a small drawer that you could use for wallet, change, watch, etc. Consequently everything got placed on the desk top with the multiple electronic devices. Internet was adequate but as others have mentioned you had to log in each time you changed devices. The Medallion provide by Princess made embarkation very easy and the proximity sensor made entry into the cabin painless. However there were several features that were never explained. For example you can use the Medallion to find your "ship-mate" but no one explained it to me until 3-4 days into the cruise. I attempted to add a friend as a ship-mate and it never worked. For a couple of days my medallion indicated I was onboard the Regal Princess versus the Crown Princess. No one at customer service desk could explain why that occurred. By the time I found someone at the Internet Cafe it was indicating the Crown Princess. My recommendation is to offer a class on use of the Medallion early in the cruise. The Medallion is more of an asset for Princess than for you. Food in the main dining rooms was average. There were four of us and I don't think any of us had a meal that we considered exceptional. The two specialty restaurants were about the same. The steak in the Crown Room seemed like a choice cut of meat versus a prime cut. Food in the Horizon Court buffet was equal or better in quality than the dining rooms. Service from the staff was less than satisfactory. Our cabin attendant did the basic room service but not much more. All the little touches like the towels made into animals were missing. Previous cruises the cabin attendant was always around asking if we needed anything. Service in the lounges were about the same. I had one waiter challenge me on my cocktail order. If my companions had not supported my argument I am not sure the waiter would have exchanged my cocktail. In general the wait staff was not attentive or perhaps there was a translation problem. A friend asked for a lemon twist and received an orange slice on several occasions. We had two dinning room attendants that did make dining pleasurable. We had the "any time dining" and generally reserved the table(s) served by the two attendants. Excursions were excellent except for GR-203 Kevingrove Gallery and Glasgow City Drive. The Gallery was free and the cathedral was closed for for $89 per person we got a bus ride. In fairness to Princess this was explained in the excursion narrative. However we were late departing the ship so we had less time to tour the Gallery and see the City. Additionally the guide for this tour was well below average compared to the other tour guides. The process used by Princess to organize group prior to the tour needs some work. On several occasions we were late departing ship which of course resulted in a shorter tour length. It was never more than 15-30 minutes but that was time we could have used in several locations. My most recent cruise prior to this was on Disney and Princess is no match to Disney in terms of service. Read Less
Sail Date August 2019
Everything was great from getting on to the ship at embarkation day it was fast, it took at least 10 minutes to go through everything. As soon as we got on the ship, our rooms was ready to go so we went to lunch food was super yummy. Then ... Read More
Everything was great from getting on to the ship at embarkation day it was fast, it took at least 10 minutes to go through everything. As soon as we got on the ship, our rooms was ready to go so we went to lunch food was super yummy. Then the fun began as soon as we started to sail away. We saw beautiful places all over the British Isles it was so much history and culture learning about people from the past. We loved the dining room team was super friendly they knew us so well, from every detail. We really enjoyed the Canadian beaches tour when we got to Normandy, France it was very emotional but also gave a lot of pride and great for a group of Canadians. The Crown Princess is big ship as well easy to navigate around, I love watching Movies under the stars its super relaxing and peaceful with some chills. Read Less
Sail Date August 2019
Choose this cruise as I wanted to to the British Isles specifically for Ireland and Scotland. First time on Princess cruised various lines prior, Norwegian RCI, celebrity, carnival. The ship is in good shape - enjoyed the various ... Read More
Choose this cruise as I wanted to to the British Isles specifically for Ireland and Scotland. First time on Princess cruised various lines prior, Norwegian RCI, celebrity, carnival. The ship is in good shape - enjoyed the various lounges around the ship. Main dinning room was average - the steak house was Good as you'd expect for an up charge restaurant. The buffet was above average in terms of selection and variety each day had theme. I was surprised that there was a large number of table staff in the buffet and that there was free beverage service - water, tea, coffee etc all brought to your table. Haven't experienced that on other lines. No line ups for omelettes they brought those to your table as well. Service was good all round the only item I noticed is that staff were selective as to whom they asked to use the hand sanitizer, I'd rather everyone be asked to do so in the buffet. The Ports were all good. we did the bus trip to Paris that was more than 5 hours on a bus for roughly 5 hours in Paris glad we did it but in hindsight would rather leave Paris to a longer land trip (pre / post) Cruise. Read Less
Sail Date August 2019
We wanted the UK cruise that also included Guernsey and Le Havre. The ports were mainly worthwhile, though stopping on a Sunday or Monday in September caused some unavailability of sights. (Dublin and Le Havre) Check your wish list and ... Read More
We wanted the UK cruise that also included Guernsey and Le Havre. The ports were mainly worthwhile, though stopping on a Sunday or Monday in September caused some unavailability of sights. (Dublin and Le Havre) Check your wish list and look at detail. We really liked our excursion from the Invergordon Port. We traveled by bus to Nairn to see the Cawdor (Macbeth fame) Castle. It is still inhabited but can be toured. We drove around the Highlands, had lunch, snd saw another castle, this one in ruins. Our guide was knowledgeable and charming snd had a Garlic rhythm and musical quality to her voice. Our ship had some issues. Only one side of the Buffet area was always open. This caused too much crowding with a ship carrying over 3000 passengers. People had to load up plates, then wander from table area to table area extending many feet away from the serving stations to find a place to sit and dine. We sometimes needed to go out on deck to find space. There were no trays provided, so you may end up going back a few times for missing items. It was most inconvenient and took too much time. It was a source of frustration and later was unhealthy, as well. People were coming and going past each other, some coughing and always breathing. My husband took ill the last say and a half. After disembarking on September 10, I learned from My CC Forum of at least 10 other passengers who got sick. There were many crew who became ill, as well. There was very little assistance as we disembarked and we had questions that went unanswered. My husband got a late bill slid under our door just 20 minutes before we were to disembark. It contained an erroneous charge. To appeal it, he went and stood in line at the Pursers desk. The clerk made him wait while he answered the phone. What happened to the customer who is in front of you??? The situation was not resolved satisfactorily. However, we were by then tardy for our bus back to Heathrow, so when we got home my husband took it up again with Visa who will address it for us. We enjoyed most of the shows, some with locals who got on in Ireland and Scotland to bring in local and traditional fare. The theater is quite small, so getting seats was sometimes difficult. The shipboard activities offered did not interest us. The food quality and selections were generally disappointing. Tucked within our menus in the main dining room was a small notice to dine in the Crown Grill instead (for a surcharge.)Steak was never a choice in the main dining room. I also missed lobster and baked Alaska. There were some nice other desserts offered, especially chocolate indulgences. Overall, it was ok, but not worth the cost to us, Princess Platinum members. Compared to our Regal Princess cruises, this one disappointed ☹️. Read Less
Sail Date August 2019
Without the outstanding service of the Bar, Michelangelo wait staff and room service I would have rated this cruise as poor. I never saw the captain walking around the ship. Most officers never said a word. One of the chef's in the ... Read More
Without the outstanding service of the Bar, Michelangelo wait staff and room service I would have rated this cruise as poor. I never saw the captain walking around the ship. Most officers never said a word. One of the chef's in the 15th floor buffet was rude and harse on one occasion. My wife and I came of the ship because people with the flu were not restricted to their state rooms. Many of people on board walked off with the flu. I'm not sure why Princess stayed in Dublin for two days knowing all too well that stores only open between 11am and noon. We had it be bck onboard for 3pm. A waste of a day. I'm really not sure why other than legally we stopped at all in Lahavre because ALL the stores are closed on Monday's !!!!!!! A real of time and money. People taking the excurion to Paris did not stop at the Louvre. The bus ride was 3hrs each way. This was $ 276 CDN. Comments provided by friends we met on the cruise. ANY excursion Princess provided was offered by other tour operators for at least half the cost as Princess. Excursion prices are rediculously high. My recommendation is to do your home work. Also, go to the front desk and have your gratuities removed from your bill and provide the staff that were outstanding. Many staff members deserved a dollar from the overall pot. Read Less
Sail Date August 2019
The British Isles itinerary looked appealing but did not live up to expectations. The ship was OK but the food was lacking in choices and most proteins were dry and tough. The water in the cabin was expensive and Princess has no ... Read More
The British Isles itinerary looked appealing but did not live up to expectations. The ship was OK but the food was lacking in choices and most proteins were dry and tough. The water in the cabin was expensive and Princess has no multi-bottle packages available. You're better off buying water at one of the ports. Everything was nickel-dimes to death and the tours were very expensive so we booked a couple from an outside source. The stops were uninteresting and unappealing. They had shuttle buses to the town centers but charged $16 each for the short trip. Also, the cabin had a queen bed but you could only get out from one side due to the large nightstand. The photos were $25 each which is another example of their gouging. The cruise was reasonably priced but, when you add all the excursions, it becomes bloated. All in all, this will probably be our second and last Princess cruise. Read Less
Sail Date August 2019
We chose this cruise because we liked the itinerary. The ports were fantastic! We did not use any princess excursions. I found independent tour companies on line. I highly recommend Butler's in Ireland, Uniquely Scotland (ask for ... Read More
We chose this cruise because we liked the itinerary. The ports were fantastic! We did not use any princess excursions. I found independent tour companies on line. I highly recommend Butler's in Ireland, Uniquely Scotland (ask for Mark) and Spearhead tours at Le Havre (Florin is incredibly knowledgeable about D Day) . The time on the ship was disappointing. Crown Princess looked old and shabby. There was no drink served when we got on the ship. No towel animals on the bed at night. The activities on board were repetitive and not exciting. Even the entertainment was so-so. Nothing was terrible, but nothing stellar either. Food in the main dining room was hit or miss. Some meals were wonderful others not good at all. The buffet was awful. We worked hard to not eat there since it was so bad. We had one dinner at the Crown Grill which again was just OK. The one excellent thing on the ship was the staff. Our cabin steward Norman was awesome! Our waiter, JP, was excellent when we ate at our assigned time. The nights we had to go to anytime dining the staff was not great. It tended to be slow. In conclusion, our cruise was not bad. However I have been on better cruises on other lines. Read Less
Sail Date August 2019
This was our first time oversees and we wanted to visit Ireland, Scotland and France. We flew into Heathrow, Airport and after getting through customs we found the Princess cruise personnel. Then we took a princess connection (bus ride) ... Read More
This was our first time oversees and we wanted to visit Ireland, Scotland and France. We flew into Heathrow, Airport and after getting through customs we found the Princess cruise personnel. Then we took a princess connection (bus ride) to Southampton. From there we checked in and received our medallions. The Crown could use some refurnishing, however the ships crew was top notch. Especially in the main dining and night clubs. Food was good in the main dining always something different was added each night. The buffet was average (but always available). The princess excursions were really good especially the Cork Sea Safari at Cork, Ireland. We also enjoyed the carriage ride at Stark, Island. Our favorite castle was Glamis in Scotland. We also took the excursion to the Louvre Museum in France well worth it. The medallions worked great! There was four of us the youngest 19. We had a balcony room. We would definitely cruise again with Princess. Read Less
Sail Date August 2019
We chose the 12-Night British Isles cruise for the itinerary. The itinerary was FANTASTIC. The ship and dining services - not so much. Can be an excellent cruise if your ship expectations aren't too high. We found the only way to ... Read More
We chose the 12-Night British Isles cruise for the itinerary. The itinerary was FANTASTIC. The ship and dining services - not so much. Can be an excellent cruise if your ship expectations aren't too high. We found the only way to get good dining was to visit the Specialty Dining Rooms, the International Cafe, the Salty Dog on the Pool deck or the Pizza service - and those were better than expected. The selections and quality of selections in the main dining rooms and Horizons Buffet were way below our our previous cruising experiences across any line. We read in advance that the ship was refurbished in April of 2018 - a year and a half ago. We thought the ship looked dated, the stateroom furniture worn and in need of replacement and in general the hallway walls, trim and carpet were tired-looking. Tendering for over 3,000 passengers in popular ports creates long waiting lines (over an hour each time), and when you add the time to tender you to and from shore, you've lost just about three hours of your in-port time. We see a definite decrease in value and general "cruise experience" of a Princess Cruise from our previous cruises with Princess and especially compared to comparable cruise lines in this price/star-rating range. In closing, the new Medallion-Class ships offer faster-than-expected Medallion-Net (on-board and internet networking services) and an electronic "Medallion" instead of a "key-Card." The Medallion experience in general and related apps can enhance a cruise experience for tech-savvy and even non-tech savvy guest by making crew recognition, stateroom access and room charging processes faster and easier than it ever was with cards. The two Princess excursions we took to the Royal Tattoo in Edinburgh Castle in Scotland and the Normandy Excursion in France (to Omaha and Gold beaches and the US cemetery) were very organized, informative and we thought well-worth the cost. We would definately do these again with Princess. Read Less
Sail Date August 2019
We chose this itinerary primarily for the itinerary. We were in a mini-suite on the 9th deck - the Dolphin deck. This was a "Medallion" cruise which uses a small electronic device similar to a keyless car key for all ... Read More
We chose this itinerary primarily for the itinerary. We were in a mini-suite on the 9th deck - the Dolphin deck. This was a "Medallion" cruise which uses a small electronic device similar to a keyless car key for all transactions including opening the door of your cabin as you approach - nice if you're carrying something. Embarkation was a little tedious because our pre-ordered medallions did not arrive before we left and were not available to the second day of our cruise. Cabin was a little care-worn but not offensive - like staying in a Holiday Inn Express vs a 4 star hotel. The bed was comfortable enough although visible concavity on both sides reflective of prolonged use. Bath was adequate with motel level toiletries. Shower - tub combo was essentially a shower as the drain could not be closed - not an issue for us. Closet space was adequate. Electrical outlets were few in number reflecting the age of this ship. The trick is to use the outlets for one of the two TV's in this suite. Our cabin steward was superb in keeping our room clean. Any-time dining requires a strategy to keep from waiting - make a reservation if you want dining for two! On balance food in main dining was good - sometimes excellent but with some misses. No problem changing your order if you didn't care for the dish. Using the buffet particularly for breakfast also requires a strategy which a peak times makes finding a table problematic. Find your table first and then get your breakfast. The ports of call and the size of the ship places you either at anchorage or some distance from the named destination - not unusual for any large ship. In Guernsey, the water taxi on return to the ship required a 40 MINUTE wait - UNACCEPTABLE! In Dublin the dock was at an industrial area with no foot traffic allowed and no taxis available. The only option for getting to town was to use the ship shuttle at $16 a person additional unless you were on a ship-sponsored excursion. Based on our prior cruising experience, we did private hires and guides at most ports which were competitive with or even cheaper than ship excursions. We are not prone toward attending the ship-sponsored events including art auctions or clothing sales and the pressure to do so was minimal. Evening entertainment in theater required 30 minute prior arrival time to gain a seat for a 45 minute show so skipped a few but those attended were good. As far as food quality goes, breakfast buffet offered lots of choices including several healthy alternative including remarkably good fresh fruit. Lunch rarely taken onboard while in port. Dining room menu was varied with good options. Preparation and taste had wide variability but wait staff were happy to exchange the course if you desired. Wait staff mostly attentive but clearly rushed. Most all of the negatives were related to having to move 3000 people around efficiently and comfortably - successful some of the time but tedious at other times. Read Less
Sail Date August 2019
We traveled on the Crown Princess British Aisles Cruise mainly due to it's itinerary. It was our introduction to the British Aisles and my wife and I traveled with our next door neighbors. Let me preface this review in stating that we ... Read More
We traveled on the Crown Princess British Aisles Cruise mainly due to it's itinerary. It was our introduction to the British Aisles and my wife and I traveled with our next door neighbors. Let me preface this review in stating that we are Royal Caribbean regulars and are making most of our comparisons based on that. We arrived two days earlier at Heathrow and our United flight arrived 1/2 hour early around 9 pm, I was worried that our 'Shared Arrival Transfer London Airport to Hotel' booked via Trip-Advisor wouldn't be there but he was (they keep on-top of arrival info, so make sure your Flight info is updated before you fly). Even though it was a shared transport we were his only fare arriving at 9:30 pm and with little traffic at that time we checked in to the Park Plaza Victoria (which is a great hotel near Buckingham Palace) by 10:30pm. We planned to try to cram in as many highlights of London in one day as we could but realistically settled on doing the Tower of London at 9 am (it took 2-hours minimum), Westminster Abbey at noon and The Staterooms at Buckingham Palace. We purchased a Oyster card for Tube travel and began at 9 am opening at the Tower (by the time we were leaving lines to see the crown Jewels were over a hour wait so make a bee-line there first) make sure you purchase your tickets from: https://www.hrp.org.uk/tower-of-london/#gs.zywwgy before you arrive otherwise the lines for tickets will take some time. Of the three we thought the Abbey was the highlight. We pre-purchased reserved seats (reserved for an extra 3-pounds each) for 10 am on National Express bus from Victoria Coach station (.6 minute walk from the Park Plaza Victoria) to Southampton Coach Station for $13.50 each one way. Note that as we were getting on our bus the Princess Bus Transportation was loading right next to us. When we arrived in Southampton at noon we immediately got a taxi to the cruise ship for 8 pounds. Embarkation using the Medallions was quick and we were on board by 1:30pm. This is a port intensive cruise with only two at sea days so we chose anytime dining because of the late sale-away times. We didn't want to be tied to a set dinner time. With the ship off a refresh dry dock in 2018 I was surprised by the state of disrepair we noticed around the ship. Vinyl applique sheets peeling off elevator surfaces, numerous dents on hallway walls, Tile baseboards held in place by caulk in numerous public bathrooms, two drawer fronts came off when opening in our stateroom. All small items but they all add up to create a sense that quality workmanship & maintenance are not a high priority Didn’t think much of the common areas in the ship, it had a closed in small feel with very few views of the ocean. The main Piazza area was only three stories high and had very little room to watch entertainment. Typical shops jewelry, watches, overpriced souvenirs, lacking any sundries shopping that you might have forgotten to pack. Photo services lacked any creativity, probably due to lack of any open spaces to take them. Entertainment was hit or miss, enjoyed the comedians, magician (card tricks), band that played every night, Thought the stage shows were lacking, they don’t come close to the quality found on Royal Caribbean ships, we watched for the first 10-15 minutes and gave up. Food in the main dining room was good nothing outstanding. Many of the meals were very small portioned, my cocoa pork loin while probably the best tasting dish on the cruise was five bite sized pieces. Shrimp cocktail has the smallest shrimp I’ve ever seen, formal night lobster tails were small and dry. Every night we’d get recommendations of 1-2 dishes to avoid from wait staff , that’s never happened before (clue get rid of dishes that don’t work). Wait staff for the most part were amazing in all venues. The Horizon Court buffet was also good, nothing outstanding, hard to find seats during breakfast especially on sea days. Over easy eggs on the egg station were either over hard or often cold, scrambled eggs had an odd taste leaving the only way to get a good egg dish was thru the omelet station. Free coffee only available in dining rooms were brewed weak. No free coffee or tea at the International Café (free coffee and always available on Royal Caribbean ships similar venues). International café had a great selection of salads snacks, pressed sandwiches, breakfast sandwiches, pastries, cookies, deserts and a Gelato station charging 3-scoops for $3.50. Best Pizza I’ve had on a cruise, Salta Dog Grille, on Lido Deck poolside, burgers and dogs were good, offered signature Ernesto Burger for $5 or the Ernesto w/Beer for $8 (no brainer since a bottle of beer was $6.75). We booked the Princess transfer to Heathrow which was the lest expensive and most worry free way of departing. We disembarked at 9:15 am buss departed the port at 10:15 and arrived at Heathrow at 11:30am for a 3:30pm flight. Our travel companions had a 1:30pm flight and disembarked the ship at 6:15am. Overall my main reason for booking this cruise was for the ports. While I was hoping for more (we all do), what I received was a decent cruise on a aging ship. Princess needs to pull a page from Royal Caribbean’s playbook and treat every ship like it’s our best ship, staying on top of maintenance, providing the best in entertainment, amaze us with great food venues. If Royal had offered the same itinerary, I would have cruise with them hands down. Again I was hoping for more, I wanted to be wowed, I could have been a convert to Princess. Maybe all princess ships aren’t the same but I don’t want to waste another vacation hoping for more. Read Less
Sail Date August 2019
I chose this cruise because of the Great Britain itinerary and because our local travel agent created a package with Iceland before and a few days in London afterwards. We were a group of 6 seniors. All in all, it was OK but I was ... Read More
I chose this cruise because of the Great Britain itinerary and because our local travel agent created a package with Iceland before and a few days in London afterwards. We were a group of 6 seniors. All in all, it was OK but I was particularly impressed by this, my first Princess Cruise. I have sailed on other lines in which everything was not just good, they were perfect. After 8-12 days on those ships I had no complaints and could not say enough good things about the ship and crew. On this Princess cruise I can say most everything was pretty good, but not much was outstanding. Specifically, I did not appreciate being nickled and dimed for 12 days. The first thing I saw on entering my stateroom were two bottles of water and the charges of $5 plus for the large one and $3 plus for the small one. On other cruise lines, there has been unlimited bottled water in the staterooms, bottles when leaving the ship on excursions. bottles during the excursions, and bottles when you return. None of that here. Other cruise lines have offered unlimited soft drinks, beer, and wine during meals. On this cruise, everything was extra. I could get coffee at a meal, but there was a charge for cappuccino. A fellow cruiser was told there would be a charge for cranberry juice. The other thing I noticed were minor deficiencies with the ship. There was a ring in the toilet bowl. The stopper in our bathroom sink did not work. The wood railing on our balcony was worn. None of these are major items. But, I could not help but compare these to other cruise lines on which we have sailed (river and ocean) in which everything on the ship was in pristine condition. The entertainment was pretty mediocre. We have been on ships of similar size where the stage shows were spectacular productions. Not so here. For example, there was a magician whose show was very low key with just a stool and a briefcase for props. I remember a magician on another cruise who had elaborate props, was much flashier, including a camera with screens that allowed the audience to see clearly his close-up card tricks. Even though I was sitting only a few rows back in the lounge, I couldnʻt really see the cards very clearly. Those in the back would have to take his word that the trick worked. In one case, a trick did not work. He was OK, but I have seen better magicians on Americaʻs Got Talent. There were two comedians who were very funny. On the positive side, the food was good, the stateroom was sized about the same as on other ships, the bed was comfortable, and the service was OK (although they did have some trouble quickly clearing tables in the Horizon Grill buffet.) The selection of ports was good. We were pleasantly surprised by Guernsey and Orkney of which we did not know much before arriving at each. All of our excursions were booked privately, so I canʻt comment on the quality of the shipʻs offerings. Some others with whom we traveled had been on several previous Princess cruises, were very satisfied with them, and said this one just didnʻt seem to be of the same quality. Read Less
Sail Date August 2019
Wanted to try Princess cruise lines. Embarkation was great best I've seen. Disembarkation was just as easy. Food was good didn't have a bad meal. Crown Grille was very good. Give you a lot of food. Enjoyed going to Scotland, ... Read More
Wanted to try Princess cruise lines. Embarkation was great best I've seen. Disembarkation was just as easy. Food was good didn't have a bad meal. Crown Grille was very good. Give you a lot of food. Enjoyed going to Scotland, France and England. Entertainment was good wish they had more shows. Our cabin was in the front of the boat (C222) but it was smooth sailing. We were on deck 10. Buffet was good had a lot of choices. Cabin Stewart was great . The ship was clean it was just refurbished in 2018. Thing I didn't like is that you could not find the restroom. Had some real good entertainment. Liked the music in the wheelhouse. They were called Jezebel. They were from Dublin played classic rock. Ella Ryan play Irish music. She is from the Cork area of Ireland. The comedian George Casey was funny and he was clean no cussing. All in all had a great time. Read Less
Sail Date August 2019
My daughter and I cruised in late July 2019 on Crown Princess in the British Isles and had a wonderful time. We have never cruised with Princess, and we were a bit worried about what to expect after having read several negative reviews ... Read More
My daughter and I cruised in late July 2019 on Crown Princess in the British Isles and had a wonderful time. We have never cruised with Princess, and we were a bit worried about what to expect after having read several negative reviews about this ship. I am happy to say that we had a lovely experience! There were only a couple of negatives. First, when we arrived at the port in South Hampton, we had difficulty finding where we should drop our bags prior to checking in. Simple signage would have been very helpful. Food was good, but not excellent, but we don't expect 5 Star dining on a cruise. I feel like there was adequate variety in the main dining room, and we always found something on the menu to our liking. The excursions we booked through Princess were good, but some guides were better than others in offering information. In Liverpool, our guide was exceptional and made our Beatles excursion particularly enjoyable and informative. The ship was in excellent shape, contrary to what we read in reviews posted on Cruise Critic. I saw no evidence of worn carpeting, rust, or improperly working toilets. Our mini suite on the Dolphin Deck was spacious, had great storage, and above all clean! The only thing we found a little frustrating was a lack of outlets for our electronics and hair tools. The crew, especially our steward, Freddie, were helpful, eager to please, and always pleasant. If you are considering sailing on the Crown Princess, I think you will be pleased with this cruise. Read Less
Sail Date July 2019
We are Elite Members with Princess and this was our 2nd cruise around the BI. Our previous cruise of the BI was 5 years ago. We have also sailed multiple times with Holland America, Norwegian and Carnival. Let me give you a comprehensive ... Read More
We are Elite Members with Princess and this was our 2nd cruise around the BI. Our previous cruise of the BI was 5 years ago. We have also sailed multiple times with Holland America, Norwegian and Carnival. Let me give you a comprehensive review of our experience. Embarkation/Disembarkation: Both went smoothly. We purchased EZ Air, took a transfer from Heathrow to Southampton and were in our cabin by 11:30 am. However, unless you're at sea for a couple of days and you can rest up, I'd recommend staying overnight in London for a night or two; otherwise you miss the first day or so while catching up on sleep, because the sea/ocean air will make you relax anyway. Cabins: We upgraded this cruise and have stayed mostly in balcony and mini-suite cabins. They appear to be larger than other cruise line cabins. I agree with some comments they could do with a face lift, but beds are comfy and otherwise ok.If you are not used to Princess cabins, they have US outlets and it's a good idea to bring an outlet strip. Dining: My favorite place for breakfast is Horizon Court because of variety and quality. My husband likes Int'l Cafe because that's where they have the best coffee. Lunch is good in HC, too. Dinner we had in MDR. Agree, some of the choices are not the best - and too much beef, but we always found something on the menu we liked. I tried the Regional choices many days. Chocolate Journey desserts were yummy. Didn't try the specialty restaurants this time. Room service was good and quick, but menu needs an update. Activities & Entertainment: Kevin Tugwell was CD. He's ok, as are his staff, but the multiple (sometimes back-to-back) evening trivia and game shows became soooooo annoying and frustrating because that was often the only so-called entertainment that evening. The worst was when they attempted some amateur dramatics - we walked out. The cruise staff shouldn't be your entertainment in the Explorers Lounge. We did enjoy Voice of the Ocean/Karaoke - great talent on this cruise. Princess Orchestra is fantastic. Guest entertainers we liked were Michael Harrison (ventriloquist) - had the audience in stitches; George Casey and Ricky Jay (comedians); Jasson Allen (singer) and Johan Andersoon (singer). Ella also did a great job of Irish singing one evening in Princess Theater. Princess Singers and Dancers were ok. Liked the first two shows, had seen Encore before and walked out of Magic To Do - so boring. The local Folklore Dancers and Singers were mediocre - have seen and heard much better. XCite was a new band that boarded our ship and played most evenings in the Piazza - really enjoyed them. Because of cooler weather, didn't see any MUTS movies, nor were there any deck parties. Couple of piazza/balloon efforts. They had a few Zumba classes (free), but at odd times of the day. Service & Staff: We found the staff to be mostly friendly and helpful. They had a few issues with TVs on this cruise, partly because of the introduction of the Medallion. Both were competing for the internet, but they had an expert board the ship in Dublin and the issues seemed to improve after that. Medallion Class: This was new to the ship and there were a few hiccups, but generally it was quite well accepted. We've used it on other ships and it's fine when it's operating smoothly. Other Passengers: Typically, majority of passengers were from the US, Canada, Australia/New Zealand, and the UK/Ireland. We also had a tour of passengers from Mexico City. However, all communications are in English, so you really need to have someone fluent in English in your party; otherwise you'll miss a lot. Not sure how many people really read the daily Princess Patter, as the Captain got quite annoyed with the bad behavior of a few passengers. Ports & Tours: The selection of ports was great. At 2-3 ports, reps from the local Tourist Office were available in the Piazza to answer questions and provide maps/directions. I did a couple of self-directed tours on this trip. For example, in Cobh (pronounced Cove), I visited St. Colman's Cathedral. It was on a steep hill, but well worth the visit. Absolutely gorgeous and a couple of our passengers had written in the Visitors Book that they had emigrated to the US from Cobh over 60 years ago. In Liverpool, it was pouring down, but I dressed warmly and visited the two cathedrals there. While at the Catholic cathedral, I witnessed a christening. Most people had the sense to take the Hop On Hop Off buses, but I walked all the way. The Easy Loch Tour was a bit disappointing. It was a bus ride around the lakes and mountains. We did stop at Luss by Loch Lomond and saw a bride. In general, I think it's time to change up some of the tours offered and they are expensive, but guarantee you won't miss the ship - that is, unless you miss the deadline to get back to your bus. That happened on two of my tours. We had to leave without one couple and on the other one we waited longer than we should and the tour guide was really annoyed with them. More people are going for independent tours, but I noticed a lot of people were very late embarking the ship at Invergordon and they were on independent, not ship's tours. The Captain also made it clear in Edinburgh that we wouldn't wait for any late comers. Weather/What to Wear: Even for end of July/early August, the weather was a little cool. It was best to wear 3 layers - Tshirt, thin sweater or sweatshirt and a jacket - during the day. Evenings, they request passengers wear "smart casual" clothes and 2-3 evenings we had formal wear. Unfortunately, some people don't/won't understand the meaning of smart. We enjoyed this cruise overall, but maybe we have an advantage because we have sailed so many times with Princess, we know what to expect and how to get around any issues that arise. We did complete the survey after the end of the cruise and we know the corporate staff at Princess read Cruise Critics. I try to be honest, but fair. We've booked our next cruise on Princess. Read Less
Sail Date July 2019
Booked this cruise to see the British Isles. I travelled with my parents (72 and 73 respectively). Have been to some of the cities before but wanted to see more of Scotland. Stayed at the Leonardo Tower Bridge Hotel (Princess hotel ... Read More
Booked this cruise to see the British Isles. I travelled with my parents (72 and 73 respectively). Have been to some of the cities before but wanted to see more of Scotland. Stayed at the Leonardo Tower Bridge Hotel (Princess hotel near the Tower of London) for 2 days prior to sailing. Great hotel with buffet breakfast included but on the outskirts of London. Took the hop on hop off bus which was great. Got to see everything without leaving the bus. Have been to London a few times before so the bus was perfect for us without having to do all the walking. After a three hour ride to Southampton, embarkation was very quick, easy and efficient, as was disembarkation. Got onboard around 2:30 and cabin was ready with luggage already there. Cabin was nice. Always clean and everything replenished. Cabin steward Marlon was very attentive to our needs. Bed was absolutely terrific. Best sleep I have had in years. Not much of a balcony person so I can't really comment on it but it was clean the few times I was on it. We had Anytime Dining and went to both dining rooms. We made a reservation each night to avoid the line-ups. The food was excellent with different selections each night. Portions just right. Never went away hungry. Also had one meal in the Crown Grill. Again, food was excellent. I highly recommend the lobster. Had breakfast in the Horizon Court every morning. There were times that we had trouble finding a table but that depended on what time you went to eat. Food was good. Mostly the same thing every morning but that didn't bother us. My only complainant would be that now and then it was a bit on the cool side. My parents had room service twice for breakfast and both times it showed up before they were expecting it. We went to all four shows in the Princess theater and they were fantastic. The house band played in the Piazza every night and they were great. Did not go to any of the singers in the lounges or the piano player in Crooners. A highland dance troupe played one night but I did not go. I heard they were excellent. Never went to any trivia, art auctions, talks or bingo. The service was good for the main part. Service in the dining room was excellent. Very attentive to your needs. Service in the Horizon Court was also good. We did all Princess shore excursions. Well worth the money. Had excellent tours with excellent tour guides and bus drivers. Saw everything we wanted to see and do. Little Chapel in Guernsey, two hours in the Blarney Woolen Mills stores (shopping heaven), Dublin, all Beatles things in Liverpool, the sad history in Belfast, Kelvingrove Gallery in Glasgow, Urquhart and Nessie in invergordon, Royal Mile and Princess Street in Edinburgh and Juno Beach in Normandy. The weather was fine for me (low 20's Celsius). The only day with rain was in Liverpool. The Crown is an older ship but still looked great. Overall, I had a great time. Read Less
Sail Date July 2019
Our family of four (kids ages 8 and 7) was as impressed with Princess as ever. This was our 7th cruise with the line. The ship was condition was excellent, given its age with new Medallion Class technology having debuted. Our favorite ... Read More
Our family of four (kids ages 8 and 7) was as impressed with Princess as ever. This was our 7th cruise with the line. The ship was condition was excellent, given its age with new Medallion Class technology having debuted. Our favorite features are the fast internet speed, your cabin door automatically unlocking when you approach and being able to order a drink without having to move from your seat. The food, service, embarkation, debarkation, tender operation and kids club were all superior. The one area that needs attention, in my opinion, is entertainment. We have been watching the same production shows for the last 4 years. We were also surprised to be asked for our passports after boarding. An explanation letter about Irish law would have been appropriate as this is not common practice on cruises we have been on. Though we cruise often on many cruise lines, Princess is our favorite. We were so impressed by the Crown that we put down a deposit on a future cruise before leaving the ship. Read Less
Sail Date July 2019
My adult son and I sailed on the Crown mid-July 2019 around the British Isles. Overall, it was a very fun experience that we'd consider doing again, perhaps with the whole family next time. Neither of us had been to UK or Ireland ... Read More
My adult son and I sailed on the Crown mid-July 2019 around the British Isles. Overall, it was a very fun experience that we'd consider doing again, perhaps with the whole family next time. Neither of us had been to UK or Ireland before, and this cruise allowed for us to get a quick overview, giving us some ideas of what we might want to see in more depth later. We stayed in an inside cabin near the Terrace Pool (deck 14), so it was easy to get outside to look around and also up to the buffet to get breakfast or a snack. The room was small but very comfortable with plenty of storage for the two of us. It was also very quiet. We had some minor problems with the TV and the toilet that were quickly resolved. We ate dinner in the dining room most nights and enjoyed almost everything. There was usually a good variety on the menu. Service was always friendly and efficient. We ate in Anytime dining room and never had to wait for a table, though one night there would have been a 15 minute wait if we hadn't been willing to sit with others. We ate breakfast in the buffet. There was a wide variety of consistent breakfast options each day (eggs, breakfast meats, breads, pastries, cereals, yogurt, fruit). If you couldn't find something you like, you're too picky! They opened up a second serving area (Cafe Caribe) as well as the Horizon Court to accommodate the large crowds at breakfast. Remember, there's over 3000 passengers aboard, and most are going to be trying to eat breakfast in the buffet at the same time especially on a shore day. I saw several shows in the Princess Theatre. I felt that the entertainers were competent, but not really to my taste. I'm 60, but felt that the entertainment was geared to people in my parents' generation (maybe??). I went to a couple of the trivia nights, and they had some fun silliness. I occasionally poked my head into some of the lounges to hear performers, but found myself cringing because they were singing songs that didn't suit their voices or their musical style. I felt that Princess typically did a good job with disembarking/disembarking at the various ports. The longest wait was for a tender in Guernsey--about 10 minutes--which isn't bad at all. They also usually worked well with local transportation to help passengers get to the heart of what was available to see in each port. For instance, in both Cobh and South Queensferry, it was VERY easy to get to public transportation to get into Cork and Edinburgh. The one annoying exception was Dublin. Princess charged 20 euros for a 3-4 mile bus ride to downtown Dublin per day. That's the better part of $100 (2 days) for my son and I to travel less than 15 miles total--ridiculous! Because this needed to be a "budget" trip for us, we took the free port bus (passengers aren't allowed to walk around the ships because it's an active commercial port), which dropped us off nearly a mile and a half away from the nearest easy public transportation (Luas). I'm surprised that Princess (and the other cruise lines) hasn't worked out a better arrangement with shore transportation with those in Dublin. Maybe a shuttle to the Luas or have one of the HOHO bus companies actually come to the ship. (OK, rant finished!) Brief review of ports: Guernsey--beautiful! Wasn't expecting anything, but it was a great visit. Cobh/Cork--Very easy to take train into Cork, but then a bit of a walk from station into town. Beautiful blend of old and new. Quite a bustling downtown in Cork. Dublin--Guinness tour is over-rated and over-priced I think--very slick, but it feels like advertising and has more flash than substance. Little Museum of Dublin gave a GREAT overview to the city. Emigration Museum provided great context for why so many people are from Ireland. Belfast--Highly recommend HOHO. It gives an overview to the city itself with the second half giving an overview to the troubles. We enjoyed the Ulster Museum, which has a little bit of everything in it, and the botanic gardens, which are immediately outside the museum. Greenock--We ended up getting a slow start to the day so didn't want to chance taking the train into Glasgow and not getting back in time. Wish we'd been in port longer. Invergordon--This was the only port we pre-purchased an excursion because I could tell it would be hard to get to places without a knowledgeable guide. Tour was with Invergordon Tours, which I HIGHLY recommend. Small busses (about 14 people), great tour guide (Joan) who gave us a sense of what it might be to have lived in this area. Plus she has a great singing voice. It was a very enjoyable itinerary (Dunrobin Castle, Glenmorangie Distillery). Gavin, the company founder/owner, pays attention to details to make sure his guests (and you're treated like guests, not customers) have a good time and get a flavor of the highlands. Edinburgh--Wow! Beautiful gardens. I really enjoyed the National Museum of Scotland and the National Portrait Gallery. We didn't do the HOHO here, but i think I wish we had. Read Less
Sail Date July 2019
Chose cruise for ports of call. Cruise experience did not meet previous princess standards. The crown is dated and not well maintained. The hotel staff were not as informed as prior cruises. Meal quality definately has declined. Dining ... Read More
Chose cruise for ports of call. Cruise experience did not meet previous princess standards. The crown is dated and not well maintained. The hotel staff were not as informed as prior cruises. Meal quality definately has declined. Dining room service was rushed. Since carnival acquired princess the past two cruises have been less than satisfying. On board pricing has increased and quality has declined. Internet service poorly set up. New medallion concept confusing to staff. We were locked out of our cabin on one occasion. Can no longer recommend Princess as worth the money to cruise. I am just short of elite status but will no longer choose Princess as my go to cruise company. I feel quite conflicted over my review as Princess was an exceptional cruise line. It has changed quite dramatically. It feels like passengers are simply revenue makers. The personal touch of the past is missing. My next cruise will probably be with a high end line so I get what I paid. Read Less
Sail Date July 2019
This was the first Princess cruise we'd sailed that offered the new Medallion class experience; had seen on other reviews that people loved it so were looking forward to it. Essentially, the medallion is a version of the Disney ... Read More
This was the first Princess cruise we'd sailed that offered the new Medallion class experience; had seen on other reviews that people loved it so were looking forward to it. Essentially, the medallion is a version of the Disney MagicBand and has all of the same functions like opening your cabin door, registering your entrances/exits from the ship, charging expenses, etc.; it also includes operations like being able to order drinks and have them delivered to wherever you are onboard ship, tracking other people in your party onboard ship, playing various games, etc. We were told that eventually it will replace all paper on the ship including the daily Princess Patter newsletter, which lists all shipboard activities. All this sound may sound nice enough, but what we also discovered is that some of the personal information encoded into the medallion doesn't really stay personal; in fact, every waiter and even entertainer with whom we interacted had ready access to our names, cabin numbers, and even birth dates (which, incidentally, is all that's required to access your Medallion Internet account). What a surprise it was to have ship staff we did not even know call us by our names and then show us how our photos and other personal info showed up on their devices when we were within a certain distance of them. Don't know exactly how much information they have access to, but as one waiter put it, "We know everything about you!" Other than this issue of personal data exposure, the cruise went well although the food offerings and quality seemed to have diminished in quality—it wasn’t bad, it just wasn’t up to what we had come to expect from prior Princess cruises. We were disappointed especially in the food court as it was so tiny for such a large ship! And on some mornings, it was so very crowded that getting to food was difficult and time-consuming---it really needs to be larger. Dinner offerings in the main restaurants were usually okay, though I can't say any were fantastic (though I did love that chocolate ice cream!); on the other hand, all the wait staff were always very competent, efficient, professional, and friendly and the kitchen really does take food allergies seriously: Thanks to all the wonderful kitchen and waitstaff! Entertainment was so-so: the duo in the Wheelhouse Bar (Jezzebel) were quite good though I'd suggest that broadening their dance music to include a few traditional types of ballroom dance might be beneficial to their audiences; e.g., a typical old-time waltz, a foxtrot or two, a rumba, cha cha, etc. The party band (The Drop), however... music was actually fine but their volume was painful, and we could never remain in their venues without ear pain so never did get to dance to them. As far as itinerary, there are quite a few ports included (and we could have used more at-sea days to relax!), but each port was of value. We tend to like to visit cities using the "on your own" option and we did this in Cork (Blarney), Dublin, Glasgow, Paris, and also London, sometimes using the cities' hop-on, hop-off bus system to visit museums and other sights. And in each city, I'd recommend the "Big Bus" hop-on, hop-off system over the other companies as Big Bus always seemed to have the most buses and the best schedules; routes were pretty much equivalent.. Prior to the cruise, we arrived in England a day early and stayed at the Heathrow Renaissance Hotel; after the cruise we remained in London another few days and stayed at The Windermere Hotel, near Victoria Station and not far from Buckingham Palace. Both of those places are highly recommended, although they are quite different in that the Renaissance is a huge chain hotel and the Windermere is very small boutique hotel, but both provided excellent service, very friendly and helpful staff, clean rooms, a safe environment, and good food. The Windermere's Pimlico Brasserie was excellent: the chef is a master at cooking dishes to perfection and then serving them in very attractive ways---he's as good at food presentation as preparation. Both were wonderful places to stay. Overall, the cruise was enjoyable and I would recommend it for its diversity of ports and what they all have to offer; I just have great reservations about how our personal information is being used. Read Less
Sail Date July 2019
Our family of three mostly enjoyed our British Isles cruise out of Southampton. We had cruised with Princess 5 years ago on a land/sea adventure to Alaska which was outstanding so we chose Princess again based mostly on this itinerary. ... Read More
Our family of three mostly enjoyed our British Isles cruise out of Southampton. We had cruised with Princess 5 years ago on a land/sea adventure to Alaska which was outstanding so we chose Princess again based mostly on this itinerary. We flew from the US to London 3 days early so we could get over our jet lag and see some of the sights of London prior to the cruise. Our balcony cabin was fine. Our steward made up the bunk for our 12-year-old daughter every evening which worked great for her. The beds were amazingly comfortable! We loved having a balcony to see the passing scenery and the ports. I can't imagine not having a balcony cabin for this itinerary as there is so much beautiful scenery throughout the cruise. Our cabin was maintained very well by our steward. The TV froze a few times but once we figured out that unplugging and plugging it back in resolved the issue, it was fine. We learned on our last cruise that scheduling our own excursions is much less expensive and a much better experience than purchasing excursions through Princess. I scheduled private or small group tours at every port and saved a fortune over what Princess charged. Most of the tour companies guarantee on-time return to the ship and we have never had any issues with timing. Two members of our extended family did purchase an excursion through Princess in Dublin to Powerscourt and said the entire experience paled in comparison to our private tours throughout the rest of the cruise. We thought the food on the cruise was good. We ate breakfast at the Horizon buffet every day and the taste, variety and quality were all very good. We ate most of our lunches off the ship as most days we were at port. For dinner we ate at Michelangelo and loved our table the first night so we continued to request the same table. Our servers, Pong and Sunshine, were outstanding and we enjoyed the more relaxed pace of the dining room after a full day of touring. We also enjoyed the gelato at the international café and coffee every morning at Coffee and Cones. We thought the entertainment was very poor. Our last cruise was on Holland America and we thought the entertainment on that cruise was extremely good. During this cruise we found it difficult to find something interesting to see or do most evenings. We did enjoy the karaoke and Voice of the Ocean competition but most of the other entertainment at the theater was not very enjoyable. We did seek out Jezebel which was an Irish duo and enjoyed their music. One great experience was the finals of Wimbledon being shown on the Movies under the Stars screen. The servers were passing out popcorn and it was a very lively crowd since we had just left Southampton/London 2 days before. Some of the other reviews mention the ship as showing its age but we didn't notice that. The common areas and our cabin all appeared to be in good condition. Our 12-year-old daughter attended the kids' club at the start of the cruise but once she made a group of friends, they tended to hang out by the pool or go eat together rather than go to the club. She did enjoy the kids club the times she attended and it appeared to be very well run. I see that some people are complaining about the tracking aspect of the medallions but it made it very easy to find our daughter on the ship and we were thankful for that ability. Embarkation and disembarkation were both fine. We chose to disembark on our own which comes with the bonus that we could keep our luggage in our room the last night. We scheduled our own transport to and from the ship which was half the cost of the Princess transfer. All in all we did enjoy the cruise but I'm not sure I would choose Princess again after an all-around better experience on Holland-America. Read Less
Sail Date July 2019
Crown Princess Ratings
Category Editor Member
Cabins 4.5 4.1
Dining 4.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.5 3.8
Shore Excursion 5.0 3.7
Enrichment 4.0 3.4
Service 4.5 4.2
Value For Money 4.0 3.8
Rates 4.0 4.1

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