Southampton to the Canary Islands Cruise Reviews

Needs a complete re think on many of its services. Did a P&O 8 years ago and wasn't impressed but tried again to see how things have improved. Sadly I am unable to give a good review. Cabins are ok but if you don't put your sign on the door it won't be cleaned.. its apparently policy that staff can't go and clean unless you put a sign on your door... anyway.. you only get hand-wash, shower ...

Travelled on Iona to Portugal, Canaries and Spain Cadiz cancelled and only 6 other port days. Far too many people for the space, everything always booked up, weather not the best and the ship struggled on these many long sea days. Doors to corridor service hatches opening and banging all night on several nights. To top it off found a live bed bug in room on last day, no bites or evidence of ...

So to clarify this is my second cruise to begin, the service was poor and distasteful. the staff seemed disinterested rather serving they seem only to speak to each other and hide in corners. I get that, but with MSC servers are always there. They even straight up ignore you. there were some a few like three staff who were utterly amazing and a credit to the industry. entertainment: evening ...

Cruise on Iona from Southampton to Canaries on a 2 week cruise after having been on the MSC Euribia the week before. I had my first cruise on the Azura in 2022. I had seen some reviews of the Iona described as Butlins at sea and my first impressions were that this was rubbish. However, by the second day, I realised they were absolutely right, it is definitely Butlins at sea and for a number of ...

The only thing to say about the entertainment was that it was loud. We listened to tne full thud of it most nights in our cabin We complained to the Dining Manager Tony ( from Croatia). Twice we told him and twice he did nothing at all. Hence the low rating The food choice was good but with tne exception of tne street food was of a low quality. I’m not sure why I should pay extra to ...

Disappointed to say the least , I have been on about 20 cruises mostly with P&O . I've never had food poisoning before but needless to say spent a lot of time in the cabin , trying to get the money back on the trips we couldn't go on was not a good experience ,apparently we should have known not to eat the dodgy burgers on board as we were told you had to cancel the trips 48 hours in advance . The ...

Where do I begin... Arrived on this two week cruise with an open mind as I usually cruise frequently with another provider. Iona is a much larger ship with different facilities onboard than I am use to. Once onboard after by inlarge an easy embarkation process, I embarked onto this enormous ship. The Atrium is not spectacular and feels more like a shopping centre on a high street than the ...

check in was easy and took about 30 minutes to get on the ship. We self disembarked which was also quite quick . No wow factor on boarding the ship. There are 3 sets of 8 lifts and you wait ages for a lift and it is often full . Maximum 8 people in each lift less if there is a mobility scooter or wheelchair and there are over 5000 guests . Last day 12 lifts out of 24 were out of ...

Food was OK unless you paid extra when it was great. entertainment was poor compared to pre pandemic times. Far to much emphasis on tech not on quality. In old day you got a new show every night. No longer it's every other night. on line booking system is poor and older people found it difficult to use. rooms were narrow but the conservatory was great Internet package worked well but ...

Having cruised with P&O several times, and on Iona before, we were happy to book a 14 night trip to the Canaries. However, our experience during the cruise will lead us to explore other cruise lines in future. We recognise that P&O Cruises offer a value proposition - and in many ways it delivers the basics well. But even a value proposition can delight customers through actions which are not ...