1. Home
  2. Cruise Lines
  3. P&O Cruises
  4. Britannia Review
  5. Britannia Cruise Reviews

12 Southampton to Transatlantic P&O Cruises Britannia Cruise Reviews

Took a 15 day transatlantic cruise and overall it was good with some issues P&O should address. Positives Good embarkation process and boarded ship early Room available early Drinks prices reasonable Food in speciality ... Read More
Took a 15 day transatlantic cruise and overall it was good with some issues P&O should address. Positives Good embarkation process and boarded ship early Room available early Drinks prices reasonable Food in speciality restaurants very good Staff very friendly Ship clean in most parts Captain very good at keeping passengers informed Good Entertainment choices inc Limelight Club Things that could be better Food choices in main dining room (too many similar dishes) Buffet choices limited General wear and tear showing on ship Balcony windows need a good clean and Balcony was a bit grubby in places Ship designed badly, no flow, staircase is functional rather than a feature of ship, No staircase to certain floors in mid ship, have to use lifts which are crowded Pizza at pool area very good but Burgers are disgusting (think of bad burger van quality here) Overall a good cruise, having been on Celebrity Eclipse last year I would say that was better overall in certain areas, especially in food and all inclusive food and drinks options. P&O better in Entertainment and staff friendlier Read Less
Sail Date October 2018
Just saying that there was little fun on this ship to be had apart from for the riotous kids who had taken over the swimming pool. A badly designed ship, with sharp elbows from fellow diners in the self service restaurant. Did they think ... Read More
Just saying that there was little fun on this ship to be had apart from for the riotous kids who had taken over the swimming pool. A badly designed ship, with sharp elbows from fellow diners in the self service restaurant. Did they think that there would be nothing left for them? The cabin was good as was the cabin steward. The food was not so good, and the areas cordoned off and charged for separately seemed to be an apt comment on p&o money grabbing. We normally go with Royal Carribean and missed out on the fun, the use of Sauna without having to pay tens of pounds a day, the only thing that we really did not like on our RCI cruise to the Canaries last year was the BIG TELLY which took over the top deck and pumped out football all day and night. No wonder they are throwing cruises away cheap! Read Less
Sail Date October 2017
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. ... Read More
After 15 years of cruising with Royal Caribbean and Celebrity cruises ... the choice came up including Britannia for a transatlantic cruise to celebrate two 70th birthdays......assuming that the reputation of P&O was alive and well .. we decided to book with them ... even the cruise agent suggested that the standard passenger on P&O was more discerning and service minded... so we booked. From the first night - in freedom dining .. noisy faulty radio speakers (drowned us out)we were by a service station......... noise level was incredible ... we laughed it off as first night hiccups ...... food in main dining was mostly good ..... Grab & Go - terrible sandwiches along with greasy pale burgers from Market Place....... Boring, dull , unimaginative and uninviting décor throughout and many of us newbies found it very hard to find our way around - some stairways difficult to negotiate............ lack of signage and clocks!!! Balcony far too small .. no reading or bedside light (nightmare for those who wake in the night and don't want to disturb their partner) great having a kettle ! Sullen and disinterested crew on the whole like they were working out their notice ... We were not previously aware that 95% are from the Asian continent ... apparently a P&O tradition.... but every night our dining experience was hit and miss ........ mostly miss...... having been used to the rich tapestry of nations on RCI and Celebrity X great fun and above all great service .......it was a stark difference ....... I could go on about so many small issues ... continual drumming up of "extras" on board ... hard to find tap water ....... no interactive TV in the cabin .. therefore hard to keep a check on spending ..... no free ice cream ...... or towel babies ... wet slippery decks in the morning (a few bad falls resulting in ambulance departures) lack lustre in every direction! So - never again !!! Too many negative issues ............. boring, utterly boring ship ... food variable ...service generally poor and indifferent ......... so much for discerning cruisers ??? .. Read Less
Sail Date October 2017
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper ... Read More
Quick and speedy embarkation. We were wondering what the holiday would be like after reading previous reviews but we were impressed with the organisation, food, ship......maybe the service in the restaurants could have been a bit sharper and the overall cleanliness of the public areas could have had a bit more attention. However, our cabin and cabin housekeeper were first class. The entertainment team worked very hard and we never had a problem finding a seat in the theatre...the shows were very well produced and well presented. The Live Lounge was like a club and had a good atmosphere...the live band 'Pulse' were excellent and their Monsters of Rock set was great. The T/A crossing was like a mill pond the whole way...perfect...the food was first class..the ship was beautiful despite being huge! The return from Barbados on our Thomson flight on board the dreamliner was first class. we would certainly recommend and we will look forward to sailing with P&O again.... Read Less
Sail Date October 2017
Two weeks on the transatlantic, repositioning, cruise gave us 8 beautifully restful sea days with very calm seas throughout. P&O run an extraordinarily smooth operation in every department whether it is embarkation, entertainment or ... Read More
Two weeks on the transatlantic, repositioning, cruise gave us 8 beautifully restful sea days with very calm seas throughout. P&O run an extraordinarily smooth operation in every department whether it is embarkation, entertainment or restaurants. Without exception, all of the stewards, waiters, reception, croupiers et al were efficient, friendly and often went out of their way to go the extra mile. Food in the Peninsular, apart from one lunch, was very good. The waiters will serve you with almost any desired combination from the menu and their memories as to what to give where and to whom were impressive. The Horizon buffet is superbly organised, the food is varied and generally hot, and there will always be seating to be found especially as the Beach House no longer exists. Afternoon tea, to be had in the Oriental, was a delight with finger sandwiches, toasted tea cakes and crumpets, scones with clotted cream and jam, and then half a dozen cakes to finish you off. Apologies for waxing lyrical, but I did enjoy it. The presentation and quality of the food in the Epicurean was excellent. Sindhu was interesting but, for us, was the least enjoyable of the select restaurants. Food was good in the Limelight and, in order to accommodate the entertainers, the organisation in getting all tables served almost simultaneously was very impressive. The Glass House had run out of a number of wines towards the end of the two weeks and that spoilt many of their flites of three wines. Brodie’s was a busy place and the quizzes were often well presented and enjoyable. The range of beers is excellent and the prices (of all the drinks on board) are reasonable. We used the casino, next to Brodie’s, to play in the organised blackjack tournaments in the afternoon. Good, cheap fun. If you like to hear young people shouting loudly into microphones then the Headliners or the Live Lounge are for you. The staging is very good indeed. The comedians and the ventriloquist were well worth seeing in both venues. Leon (our cuddly Head of Entertainment) always gave excellent value. His two talks on astronomy, using outstanding software, are not to be missed. Don't forget to have your 'free' patisserie with your coffee at Java (deck 7). £2.50. Daily crosswords and the Britannia News (a short Bulletin from Blighty) are available. Expensive ship tours are available but not widely advertised. Pools have a minimum depth of about 5 1/2 ft. Travel POSH transatlantic. Read Less
Sail Date October 2017
This was the maiden transatlantic voyage of the new Britannia, a new ship and only our second ever cruise. we had been really looking forward to it and in many ways we were not at all disappointed. 1 The ship is large, clean and ... Read More
This was the maiden transatlantic voyage of the new Britannia, a new ship and only our second ever cruise. we had been really looking forward to it and in many ways we were not at all disappointed. 1 The ship is large, clean and bright, the facilities are extensive and many of the features and facilities are great. 2 We really enjoyed the food ( where we always dined in the restaurant in freedom dining where you could choose your times), sometimes had lunch in the glasshouse (for which there is a supplement) and also dined in the supplement restaurants in the evenings. The staff were excellent as was the service. 3 The outside cabin was absolutely fine, with two exceptions (see below) Some of the bars, especially the Crows Nest, were excellent. And yet, there was some disappointment. 1 There were some families on board who only frequented the self service restaurant and reserved all the sun loungers on the main pool deck and the two upper decks early in the morning. our cabin was in the shade on the transatlantic crossing so we wanted to sit quietly in the sun and read - unless we got to reserve a lounger before 8.00am, this was not possible. reserving loungers was strictly against ship's rules, but no-one did anything about it. 2 Some of the passengers behaved like lager louts, and frankly were embarrassing. In the evening, the informal music lounge(The Live Lounge) has more than one evening show to match different dining times. But it was actually monopolised all evening from early on giving no chance for late diners to get a seat.The captain can confirm this as he threw two families off the boat when the ship reached Tenerife. 3 Freedom dining had a disadvantage as most nights. there was a wait of between 15 minutes and 1 hour before a table was available. 4 Although the cabin was fine, the bathroom was tiny (similar to F1 style hotels in France), basically a very small module, and the space immediately outside where the clothes hanging is, is very, very tight. As the markings below show, it should have been nearly five stars and most things were great but some real disappointments as well. Better management can solve all but the bathroom issue. But am I the only passenger thinking that they have just crammed in a few too many cabins and a few too many people on these big ships. Are they really spoiling the ship for a halfpenny of tar?? Read Less
Sail Date October 2015
Having read quite a few negative reviews and comments about Britannia in her first few months of operation, we set off on our journey to Southampton with open minds, determined to try her for ourselves and to have a great cruise. We were ... Read More
Having read quite a few negative reviews and comments about Britannia in her first few months of operation, we set off on our journey to Southampton with open minds, determined to try her for ourselves and to have a great cruise. We were not disappointed! There is a lot that P&O have got right with Britannia. First, let's get the little "niggles" out of the way. In our stateroom, grade HF Balcony, there was only one set of bedside drawers - so - put your underwear somewhere else! There was no bedside light, only lighting that stretched right across the back of the bed - so - take a tiny torch so you don't wake your sleeping partner up by having to put the lights on. You can easily get lost on your first few days - it's a big ship for heavens sake - you more than likely will get lost. However:- The staterooms are well decorated with comfortable beds, a large, wall mounted, flat screen TV and, in our stateroom, two full length mirrors. The shower is larger than most with glass surround rather than a shower curtain and it has two very useful shelves inside, as well as a ledge which is useful to put a foot on to be able to wash your feet! Most of the public rooms are beautifully decorated with well chosen furniture and furnishings. We particularly liked the Crow's Nest, the Crystal Room and the Atrium. We never failed to get a seat in the Horizon buffet or the Costa coffee shop. We enjoyed all our food on Britannia and the service was excellent. Entertainment on board was, for us, fair rather than good, but we enjoyed all the quizzes and the LED screen in the theatre was a great enhancement to the shows. Dancing in the Crystal Room was ballroom, no sequence, which was a disappointment as it's a lovely room and great not to be having to dance in the Atrium, as on some P&O ships. Embarkation and disembarkation were quite reasonable. There was a slight hold up getting on the ship because of an air-bridge fault and there was confusion getting off because reception were giving different advice to that of the disembarkation crew. Our main "gripe" on this cruise was nothing to do with Britannia - it was, in fact, the behaviour of some of our fellow passengers. It is quite evident that some people just regard themselves as "special". We joke about some of our European cousins putting towels on sun loungers to reserve them but, believe me, some Britannia passengers beat them easily! There are plenty of loungers for everyone if people will not reserve them and leave them empty for hours at a time. Sadly, despite notices in the daily Horizon, this happened all the time. There are some very comfortable 3 seater settees on deck and you would see one person laying down on them whilst others were walking around looking for somewhere to sit. Almost all of our evening meals were disturbed by a young couple on a nearby table who insisted on bringing their tired and crabby toddler down to diner. In fact on more than one occasion the father literally dragged the youngster along the carpet to the table. The toddler, most nights, screamed his way through the meal. On disembarkation there was drama when one woman flatly refused to obey an officer's request to return to the deck above, even when a lift was called for her - pure soap opera stuff! The Atlantic crossing was a good one and overall we were very happy with Britannia and would happily sail on her again. Just bear in mind that she is a big ship and carries a lot of passengers and this is where, if we have one, our hesitation to travel on her again would be. Read Less
Sail Date October 2015
Lovely ship - quite understated decor. Voyage great - one sea day over the Bay of Biscay a little rolling felt a little sea sick but soon overcame it. Food very good - Buffet excellent, Dinner - did not offer cheese and biscuits ... Read More
Lovely ship - quite understated decor. Voyage great - one sea day over the Bay of Biscay a little rolling felt a little sea sick but soon overcame it. Food very good - Buffet excellent, Dinner - did not offer cheese and biscuits always had to ask - unlike previous cruises on P&O whereby always offered. The service was a little rushed. Cabin fantastic. Top deck. Balcony Grab and go hut not operational for the whole voyage - notice up saying under maintenance which I felt was a lame excuse as it was not operational all the voyage. Ports of call very good - most of them able to be independent if you wish. Excursions expensive - one of the excursion was poor as the sun shades you had to pay for and kept on getting harassed by sellers. Sun beds difficult to find one easily but did eventually. Entertainment excellent especially the Headliners. Activities on board were excellent There were children on board (half term) but did not see or hear them. Flying back from Babados in the Dreamliner aircraft was excellent - extra leg room and plenty of films to watch. Read Less
Sail Date October 2015
We have just returned from 14 days on the Britannia, sailing from Southampton across the Atlantic to the Caribbean before flying back from Barbados. First impressions on entering the ship was not good, the atrium was like sitting in a ... Read More
We have just returned from 14 days on the Britannia, sailing from Southampton across the Atlantic to the Caribbean before flying back from Barbados. First impressions on entering the ship was not good, the atrium was like sitting in a shopping centre, no sweeping staircases no glass lifts just dull browns and creams sofas and chairs. No background music no piano or dance floor for impromptu acts by the entertainment crew, and certainly no atmosphere. Our balcony room and en-suite had been squeezed to within an inch of it's life, couldn't swing a cat in it doesn't even come into it. We booked club dining in the Oriental dining room late sitting, the menu has been cut to 3 courses, the food was repetitive and bland and silver service no longer exists. Bar staff don't seem to want to be there and are on the verge of being rude and uninterested. Although the on board magazine states that you cannot reserve sun loungers on the decks, you would find it very hard to find one after about 8am, with stories of people even putting towels out s early as 5am! The entertainment on board was laughable, it was very poor with 3rd class acts, the entertainment team was virtually non existent there was no mixing with the passengers during the day or any impromptu acts from them as on other ships. It seems that P&O's policy now is to go for the mass market and forsake their 5 star policy of previous ships, it is now more like Pontins than a 5 star cruise ship. All in all there was no atmosphere on board and it was hard to find anyone with anything good to say about the cruise. Read Less
Sail Date October 2015
Two week cruise on Britannia from Southampton to Caribbean via Madeira, sailing on 23rd October 2015. Four days before sailing P&O advised the ship would call at Tenerife instead of Madeira - disappointing as we had been to Tenerife ... Read More
Two week cruise on Britannia from Southampton to Caribbean via Madeira, sailing on 23rd October 2015. Four days before sailing P&O advised the ship would call at Tenerife instead of Madeira - disappointing as we had been to Tenerife before but never visited Madeira. Embarkation: rather shambolic, P&O apparently employing a new system. Our check-in time at Ocean terminal shown on tickets as 12-3pm, we arrived 12:15. Boarding commenced 12:30 but was suspended after 20 mins as there was a "problem with the airbridge". This lasted 45 mins. Eventually boarded at 3pm. Cruise overall: OK, but we were disappointed with the quality of the ship. Prior to this we had been on Celebrity twice, Oceania once, Fred Olsen twice and P&O once (Azura). We would rate Oceania the best, then Celebrity, then Olsen then P&O. On Britannia we found the balcony tiny, also the bathroom (although the toiletries were good quality (White Stuff), we could hear next cabins TV, there were no nibbles with drinks at the bars unless it was formal night, for a supposed flagship the atrium had no 'wow' factor, and there's no facility to check your account or order wine etc on the TV. Dining: We opted for 2nd sitting in the Oriental restaurant as opposed to Freedom Dining. Lunches were in the Horizon buffet, which was a bit of a crush, and there were three other venues where you paid a supplement. On the whole the quality of the food was OK but no more, for example there was no fillet steak choice unless we paid a supplement. Also disappointing was the lack of attention to hygiene. On the first night and the following lunchtime the crew dispensed hygiene gel but after that there was no enforcement of hygiene practice. Service: Our cabin steward from Goa was excellent, dining room staff varied (some were cheerful, others quite surly), service was slow on occasion, bar staff OK though few seemed to want to enter into conversation, let alone a bit of banter. Deck areas: As soon as the weather improved near the Canaries the sun deck was packed, the pool filled most of the time with children. We didn't pay for entrance to the Retreat. Smoking was allowed in certain areas, but not on balconies. We were on port side so the sun was on our balcony most of the time. Entertainment: We could never get a seat in the LIve Lounge where various cabaret-style acts were on, and seats were difficult to find in the Headliners theatre. Brodies was a pub which had quizzes and karaoke, the Crows Nest was a piano bar but the pianist wasn't on for long. The atrium is three decks high with masses of seating and two bars but we felt Britannia has missed a trick by not having any entertainment here at all (eg pianist, acoustic artist, classical trio etc, which other ships have had). We went to the Limelight Club twice (£22 per head supplement) and saw Kiki Dee and Madeline Bell - very good. Read Less
Sail Date October 2015
My first time on P&O and most definitely my last. Having cruised many times on Royal Caribbean and also Princess Cruises my wife and I decided to give P&O a go as they had just launched the new Britannia. I can honestly say that ... Read More
My first time on P&O and most definitely my last. Having cruised many times on Royal Caribbean and also Princess Cruises my wife and I decided to give P&O a go as they had just launched the new Britannia. I can honestly say that was a big mistake. The ship is not in keeping with a new flagship that's for sure. Our first impression was it all looked rather dull to be honest the Atrium was very bland and did not have the wow factor. It really just looked like a shopping centre that you would find in any city. The service generally from most of the bars etc was very poor the servers did not really give the impression that they wanted to be at work. It was rare to find a server that looked happy. The main pool area was really like being in a cheap hotel complex with every sun bed covered with a towel from early in the morning. The entertainment team were rubbish and all I remember was every time the lead entertainer took the mike she told us about her lovely assistant called Emma! We ate in the Oriental where the service was ok but where has the Silver Service gone? Repetitive food choices to frequent, when it came to pouring the milk into your coffee cup every time the milk was spilt over the table cloth because of the poorly designed jug. The cabin we entered for the first time left a lasting impression on us as it had a spoon wedged in the panelling obviously to stop it from making a noise. 5 days in we had to move as the banging was constant and kept us awake. We moved and night one the fire alarm went off at 2am then again at 3am Overall very poor and one I would not recommend to friends or even people I did not like either. The disembarkation was excellent Read Less
Sail Date October 2015
WE set sail in rainy conditions but the weather soon picked up as we were on our way to Tenerife, an Itinerary change that occurred just before we were to go. However i enjoyed the Mt Teide cable car trip even though we had to queue for ... Read More
WE set sail in rainy conditions but the weather soon picked up as we were on our way to Tenerife, an Itinerary change that occurred just before we were to go. However i enjoyed the Mt Teide cable car trip even though we had to queue for nearly 3 hrs before we finally made the ascent! After that it was sun all the way to St Maarten. Obviously as the sun got hotter the sunbeds became fewer which was a bit of a problem especially as they had been placed so close together. People were out bagging them at 7 am despite daily warnings in Horizon magazine not to. The entertainment was varied during the cruise but I particularly enjoyed Kiki Dee in the Limelight club, The Beatles experience and Peter Howarth (The Hollies). However it would be so much better if there could be 3 performances every night in the Headliners theatre for those eating on the late sitting as there are never enough seats and it would be better if they introduced a ticket system to stop people who have already seen the performances earlier watching again and blocking the seats . OUr deluxe cabin was great , very roomy and slightly bigger balcony than in standard size cabins. We had full size bath, dressing gowns, slippers, fruitx1, canapes x2, chocs and chilled champagne on departure.That was wonderful. The meals in the Epicurean and Glass House and Sindhu and Beach House were great. They always have such beautiful steak even in the MDR.We had a table of 6 and met some very nice people . Dominica was great where we did Whale watching, and Grenada the lobster snorkelling in a sailing boat ws also a great trip even though we were drenched with torrential rain at the end! Good flight with Thos Cook to Gatwick in Premier which i would recommend if you can afford it. Great holiday overall. Read Less
Sail Date October 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

Find a Cruise

Easily compare prices from multiple sites with one click