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4 Southampton to Caribbean - Eastern P&O Cruises Britannia Cruise Reviews

I'm astonished that it appears that over half of Britannia's passengers appear to have endured an unpleasant experience. Either their standards are infinitely higher than mine (possible) or they are more sensitive to ... Read More
I'm astonished that it appears that over half of Britannia's passengers appear to have endured an unpleasant experience. Either their standards are infinitely higher than mine (possible) or they are more sensitive to disappointment (equally possible). I've seen the decor complained about - others found it pleasing. I've seen the food complained about - others enjoyed it. I've seen the entertainment complained about - others had only praise for it. I've seen the staff complained about - I had no complaints. Are there niggles - of course. There were times when a mid ship staircase would have been appreciated and I found the deck area pretty slippery at times but I'm fortunate to be able to walk and it's no bad thing to watch your step. I probably wouldn't chose A Deck under the overhang again but my husband wasn't bothered by it at all and we had shade to read in the warmth of the Caribbean. The ship never felt crowded, the library was excellent and the performers in the Theatre exceeded my expectations. The talks that I chose to attend were informative and the Ship's Tour was one of the highlights of the Cruise. I would strongly recommend it. I think it's desperately sad if people didn't enjoy their holiday. What I find frustrating is that many of the reviews are both positive and negative but when it comes to rating Britannia they rate on the negative. Read Less
Sail Date October 2016
Always wanted to go to the Caribbean, having sailed with P&O to the med on the Ventura we were looking forward to this trip, so myself and family (1 14 year old son, partner and father went) We sailed from Southampton, the crossing to ... Read More
Always wanted to go to the Caribbean, having sailed with P&O to the med on the Ventura we were looking forward to this trip, so myself and family (1 14 year old son, partner and father went) We sailed from Southampton, the crossing to Port Delgarda (Portugal) was very rough, it took 4 sailing days to get there. Porta Delgarda was a welcome piece of land! It still was not hot. I think people were expecting Caribbean temperatures in Portugal in late October, it was around 17 degrees. An unusual place. I rather liked it because it was different. It was very quiet with unusual large open spaces (squares) and a small waterfall/park. Not many shops, we went on an excursion at each port. This one was to see the fire lake mountains. It was very foggy but on a clear day I imagine breathtaking views! We sailed out in the evening another 5 days at sea! In my opinion it is perhaps better to fly to your destination then cruise around the Islands, as we found it too long at sea, and the prices on board the ship were too expensive. I would have hoped soft drinks for children were free, but no such luck, as 1 coke for a child cost £2.75. The bottled water was also very expensive £1.50 for a small bottle that I'm sure P&O could have made cheaper considering our supermarket prices. The entertainment was good on the whole and P&O tried to cater for every taste. There were a lot of quizzes to do throughout the day and an unusual graphologist Sandra Grayson who was worth seeing she analysed famous people's hand writing and held calligraphy classes. There was lots of ballroom dancing and other lessons. Games like table tennis, quoits and a gym with everything in it, free to use. I do wish they had a spray tanning facility on board as my tan faded and I don't tan easily by the time we reached the Caribbean I was white again! Plenty of shows to see in the evening. I met Jaki Graham the incredible singer from the 80's who sang hits like 'set me free & step right up' she was one of the nicest people I have met, full of love, and had a lot of time for you. Lovely lady. Sam Bailey was also singing. The food choices were FANTASTIC! couldn't fault, so much choice! You could eat at anytime, the buffet was excellent, many people complained it was like a local caff but it was free (included) so we weren't expecting fine dining restaurant atmosphere. The restaurants were excellent! We had set dining with an option of 2 times, 6.30pm or 8.30pm these were done to fit in with show time performances. freedom dining was also a choice Any type of food, all you can eat. WIFI was so expensive so we went without for 15 days. prices ranged from around £8 to £24 a day! Also be sure to tick the 'opt out' for automatic £11 a day tipping charge you will get if you don't want to pay that. We preferred to tip our cabin steward personally as he was fantastic called Denzil. Having reached the Caribbean at last it was well worth the wait! We saw a lot of the islands that were not as touristy, we went on trips each day to see the mountains, the jungle and saw how the locals live. It was shocking to see so many thin stray dogs and cats but we were told about this. Apart from the constant 'You buy!' from the locals trying to sell their local produce everywhere you went it was well worth seeing the landscape. Some breath taking scenery. Yes it was hot, but it's the Caribbean!! This is not their hot season either. It reached 40 degrees in Barbados in the direct sun! Dominica was our favourite island simply because it was more natural, ramshackle buildings, beautiful jungles, waterfalls and hot springs. Away from the beaten track. Many preferred St Maartens but we preferred Dominica. This is where they filmed part of Pirates of the Caribbean. Rum punch was served on every tour and sold everywhere, some nicer than others. try the guavaberry punch it was lovely. Most of the islands had too many jewellery shops, every street had dozens of them all claiming to sell the cheapest gold, emeralds etc! The prices were not cheap and the hackling was too much, we felt pressured even looking in the windows the staff harassed you from the minute they saw you. I think the locals think all we are interested in is expensive jewellery and alcohol. maybe many are, but it wasn't all about that for us. The beaches in Barbados were like paradise! Accra beach was beautiful, white sand and clear blue sea. I wish we had longer to spend there. I could go on and on, I just wish there were less days at sea and more time to explore the islands. So next time we will fly direct. All in all a memorable fantastic holiday though. I'm sure I've missed lots out but hopefully this gives a rough idea, again it depends what you want from the islands, everybody is different, but I'm sure there's something for everyone there if you search. Read Less
Sail Date October 2016
Hopes were high as Britannia is new and advertised as the flagship of the fleet. The outside decks have been really well designed and was impressed. The inside areas are neutral in colour so much so it appears very dark. The staff were ... Read More
Hopes were high as Britannia is new and advertised as the flagship of the fleet. The outside decks have been really well designed and was impressed. The inside areas are neutral in colour so much so it appears very dark. The staff were always pleasant,friendly and helpful especially my cabin steward.the lifts were nightmare far too small for the amount of people on board. Heard many complaints especially from wheelchair users who had no other option getting from one deck to another. The food on the whole was good. The entertainment was just ok. On the whole the inside of the ship appeared to be clean enough but the outer decks are disgusting and in need of a really good clean. In the morning the tables were still cluttered and dirty from the previous night and remained that way all day. The service on the outer decks was awful. On more than one occasion gave up waiting to be served!!! This was my first time with p and o and was so disappointed that it will probably be my last. Would not recommend this ship. Read Less
Sail Date October 2015
P&O staff lost 2 luggage cases from PO coach to ship, found by us later that night by luck outside the wrong cabin door midship after normal concerns associated. Party of 4. × 2 couples alocated cabins 200yds apart, and 3 decks ... Read More
P&O staff lost 2 luggage cases from PO coach to ship, found by us later that night by luck outside the wrong cabin door midship after normal concerns associated. Party of 4. × 2 couples alocated cabins 200yds apart, and 3 decks apart. Changed coach times the week before departure making expense of overnight hotel stay unessasary. Changed visit to Maderia to Teneriffe in last week before departure, we booked with interest in Maderia wasted time in Teneriffe as far as we where concerned. Long delays on boarding air lift faulty we were informed, still? Saw that fault on earlier cruise critics. Lifts and stairs poorly placed. Agree with other cruisers reports giving details of the hopeless design on these that would need a rebuild to rectify. Wheel chair and none stair climbers be advised accordingly. Lifts dont go to all decks, so get on 16 to go to 4 , go down to 6 get off go down a deck by stairs then get back on at 5 to go down to 4 or somthing like that, after 2 weeks passengers were still confused as to where the lifts went to and from, nonsense design. Electictic sockets in cabins not size for UK 2 pin plugs. (Shavers, tooth brush ect) Balcony cant look out to sea from chairs, too narrow, dirt and sludge around floor never cleaned in 16 days. Tea and coffee. Only available in room or 16th floor, OR £2.50 a small cup in the cafe/bars. No snack bars (included in cost) other than on 16 deck, other cafes or snacks at extra cost on the lower decks. Cant see from front of ship, reserved for special guests only. Deck 16 Buffet food for lunch 40% Indian based curry ect.staff: too many only can say yes even if it means no, or no understand, so it is a grab and go, taste it and see, system. Seemed a shortage of spoons so needed fork to stir tea. Breakfast fruit juices in the machines, good quality excellent .However, at lunch "water only sir" Seems a bit penny pinching there, (not so on other cruise lines). Restaurant food average to good, some days very good some days just ok, not up to P & O cruise hype though. Restaurant , first night staff poor, swopped restaurants as we had freestyle dining, and the waiters and their service was first class every night. None all inclusive meals in 4 or 5 restaurants £28 a head surcharge quoted upon enquiry. Much too crowded on lido dec. As we were heading for the Carribean, everyone wanted somewhere to sit..no chance, although it seems we british need loungers for our bags rather than our backsides. Although P&O should be following their own procedure/policy and remove any towels from loungers, if it is obvious they are not being used. They do on other ships. Headliners theatre, not enough seats ....and that is why people get there 30+mins before show. Simple figures prove it :theatre holds 900 × 3 shows = 2,700. Persons can see the show a night OK? But the ship carries 3,600 to 4,300 passengers, (call in 4000) that means 1,300 persons cant get in any night on average cruises. So thats why they get in earlier and earlier to avoid being one of the 1,300 Paying and checking your account, only by standing in line at desk, no TV / facility is this not the latest ship no interactive account facilities to at least see charges. Why big queues on check out days? Overheard at lot of mistakes to charges on accounts being rectfied, yes we had a charge of £10 put on that should have been £1.90 all niggles. But do all cruisers check their accounts, hmm, i wonder? Tv , only sky news and bbc world news, +films, latest films you have guessed chargeable. Shops of little interest to none handbag buyers, othrwise normal watch, polo and trinkets, but did not expect much anyway as regards shopping experiences. Brodies bar for evening quiz, people left theatre 5 mins before the lights went up to get a seat in the bar, much against the P&O safety warnings, so we never got a seat in Broddies in 15 nights of cruising as we complied with the rules and for respect to the artists who had entertained us. Finally dock at Barbados for a 2 days stay, on arrival at 10:00 they came and varnished the rails and table on the balcony, which in the 30 degree heat takes 2 days to be touch dry, so balcony was of no use there after, BUT it still did not get cleaned of the sludge around the sliding door rails and floor, (not the varnishers job you see neither for him to report it either) As said in other reviews, all the pomp when launched gave much expectation, but reality it looks like a shopping mall. Great shame. Read Less
Sail Date October 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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