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679 Southampton P&O Cruises Britannia Cruise Reviews

We had a wonderful trip to Norway on the Britannia. The entire crew go out of their way to make sure the service is outstanding. However, the food was quite disappointing in the main dining areas. We had menu fatigue on day 2 and were ... Read More
We had a wonderful trip to Norway on the Britannia. The entire crew go out of their way to make sure the service is outstanding. However, the food was quite disappointing in the main dining areas. We had menu fatigue on day 2 and were forced to try the select dining where you pay more but you shouldn’t really be in this position. Another annoying feature is having to constantly fork out for activities onboard. If you are budgeting spending money I would allow £1000 per week for two. That allowed us a bottle of wine and a few drinks every night, the spa for the week, a massage each and 3 select dining experiences. If it wasn’t for the average food quality we would definetely go back. The Gala night is always a nice evening on cruise ships when you get dressed up. We were slightly amused with Sausage and Mash being featured on the menu that night. My advice for P&O is to find a new Executive Chef. No fault of the crew but the Britannia doesn’t have a promenade deck and neither a central staircase. The entertainment team are really good. Although it’s noticeable their spending budget has been reduced over the past few years. We had a super pianist on board but the resident band wasn’t so good. The main show of the week in the Headliners theatre was pretty good but other nights not so great. Read Less
Sail Date September 2018
First ever cruise. Chose the Norwegian Fjords. Smooth arrival, well directed by the port security and marshals to the car queue, which we only waited in for 10 minutes or so. Parking staff very efficient and knew our names as soon as ... Read More
First ever cruise. Chose the Norwegian Fjords. Smooth arrival, well directed by the port security and marshals to the car queue, which we only waited in for 10 minutes or so. Parking staff very efficient and knew our names as soon as car was directed to the drop off. Bags taken and gone, car driven away, then into the terminal and aboard within 15 minutes. No hassle. No stress. Very little queuing. Our boarding time was 1300 so on nice and early. Once aboard you have your photo taken in the Atrium. At this stage being newbies you are still Rabbits in the headlights so it is all a bit over your head and you're looking round so much! They then direct you up to the Buffet. We found our Cabin 35 minutes later and suitcases were outside. Very good. I will now try to debunk some of the moaners. I've been reading lots of reviews here, and, while some passengers may well have had unfortunate mishaps, bad luck with staff, and so on much of it seems to be moans for the sake of it! They obviously have Silver Service and being treated like Gods in mind..... Ship: Smart. Clean. Muted Browns and Greys. I've read comments by people complaining about the lack of fresh colours! Deary me. If those are the colours then those are the colours. Did not bother us! It takes time of course to find your way around but they give you a little pocket guide which is easy to use and understand, so we had no problem familiarising ourselves. Lots of artwork everywhere. Not our taste at all. We are both artists and I like more traditional scenes but again, like the colour schemes who cares? It's a ship not a gallery, we are not there to be bothered by the art. I agree with other comments that there is too little lift capacity for the number of guests. The answer, if you're able, just use the stairs! Simple. We planned to as much as possible as we were wondering what we would weigh at the end of the voyage, so planned to walk off excesses! So no real issues with the lifts from us. I also agree with other reviews that there are no stairs mid ships up to the higher decks, and this indeed impacts those with cabins mid ships. An odd omission to be sure. Again this did not affect us as we had a cabin on Deck G well forward where there are stairs. Cabin commented on in other section. Dining: We used Freedom dining in the Meridian first two nights. Posh food, certainly in our book. Service as quick as to be expected considering the numbers of people. I don't know what the moans of others are about maybe they expect to be hand fed the finest Caviar? Portions fine, and I'm a gannet too so no worries there. At that point my wife sadly had tummy upset, though I stress she was feeling not right before we boarded. So for the rest of the trip we used the buffet, sometimes just myself when my wife was not up to eating. We both liked the Buffet. Eat as much as you like, with a wide selection. Again I have read the moans and just don't recognise the comments from people who were on the same trip!? Breakfast fantastic, dinners not as good but still perfectly happy with what was on offer and the sheer range of choice. I've read one review that moaned there was no egg station frying eggs order? Silver Service Brigade again? Oh well. We took ours from the tray and they were fine. Staff very on the ball, making sure hands washed on entry or using the hand sanitizer machines. The staff are so aware hygiene wise they make sure you used a fresh plate and tray every new trip from your table. They remove your plates promptly and helped my wife a few times to find certain items politely and professionally. It can get busy in there so either go up one at a time, or, do as we did most mornings and go outside to the Lido area and sit at the empty tables there! No different that the ones in the buffet proper, so moaners complaining there are too many people and no where to sit should get off bums and walk a bit further to where there are plenty! We didn't use the premium restaurants this cruise so cannot comment on those but we will next time. Entertainment: They publish a little magazine called Horizon with the activities each day, times and venues. Something for everyone. We saw two shows in the Headliners Theatre. Astonishing, and an acrobatic/ dance act from two amazing performers, forget their names, but awesome. Astonishing is good but all a bit too hyped in my opinion. Neil Oliver who leads the entertainment team. What a character. Very good indeed. We loved the Great British Sail away as we departed Bergan. All mass round the top decks around the pool, get the flags out, sing, dance, and be patriotic! I personally love that sort of stuff, there is far too little of it in our PC obsessed country. I make no apology for admitting I was almost in tears on more than one occasion with Rule Britannia, Land of Hope and Glory, and Jerusalem being sung by the masses. Unpatriotic moaners can go back to their cabins if they don't like it. This is a British ship with British styles and tastes. Service: Very attentive, especially in the bars we tried. Crows Nest the best as you can see out the front of the ship. I have again read complaints about the drinks packages available, we didn't go for any of that, just order what you want when you want. They give you spending money anyway, which accounted for most of our spend. Excursions: Enjoyed them all, but very expensive for what you get though. We did two, Norway in a Nutshell at Flam and Briksdal Glacier at Olden. The Flam railway is really not all that, considering the cost. The coach trip before hand was better getting into the countryside and seeing the views from some hair raising little lanes high up the mountains. The views of the Fjords from the ship are better. The best bit of the Flam Railway is the stop to see a waterfall where two lunatics in Red dresses frolic and dance up on the rocks by the waterfall like Odin's Valkries! They must be cold! Do they wait up there for every train??! The glacier is amazing, and Lake Olden which you pass on the coach something else. Beautiful. We did not do excursions in Stavanger or Bergan as you're in the town, we just walked everywhere seeing what we could. Now for my only moans. Why, why P&O, with the billions you must be making, is there no free Wi Fi? The packages were very expensive so we did not bother. It seems every café, pub and public shopping mall in the land has free Wi fi but not a huge cruise liner? Come on.... The first sea day evening is Captain's Gala night. You all stand round the Atrium in your finest then the Captain makes a speech, introduces his senior officers, then vanishes!! He does not go round mingling and meeting the passengers, at least not where we were. So this is all a bit over hyped in my view. One for the in crowd wanting to be seen. We loved it. You are paying for the novelty of a mobile hotel taking you to your destination, while you relax! Takes the stress out of travel for us. We are now hooked and have already booked our next cruise, on Britannia, deliberately, next year. It will be interesting to arrive next time already knowing where you are going on board and feeling right at home. Rule Britannia!!!! Read Less
Sail Date September 2018
This was our first cruise travelled with parents in a Balcony Cabin for a wedding anniversary, as I have not cruised before can only go on as I found. we were on D deck Embarkation/ Disembarkation: We went with Inter cruises coach ... Read More
This was our first cruise travelled with parents in a Balcony Cabin for a wedding anniversary, as I have not cruised before can only go on as I found. we were on D deck Embarkation/ Disembarkation: We went with Inter cruises coach benefit, first class service, from moment bags on coach all sorted on arrival for you outside cabin, arrival was pretty straightforward and as a coach benefit went in faster, also leaving was so quick from cabin to coach in about 15 minutes. The Cabin - modern immaculatly clean, we found balcony big enough and would reccomend on a fjords crusie to make most of scenary cabin steward very friendly and helpful as we required sofabed it was made easier just had to pop card out when going for dinner bed made up and in morning popped away for you. We also found cabin location very ideal as you were half way between deck 7 which was main atrium and deck 16 which was pool deck area. Be mindfull of booking A deck cabins on aft side especially under sunset bar as there are chairs there which are constalty moved which could affect cabins below. The Ship - Very luxurious feel to it very LA hotel style the Atrium is really lovely place to sit in the evening overlooking the 3 levels, despite it's size we never felt overcrowed. although no promenade deck the mini promenade deck on deck 18 was more than adequte. the ship also has very Brittish feel to it so at times it can feel a home from home which we liked. Crows nest a great bar with vista at front of ship also a quieter area away from hustle and the piano player in the evening very good. Main dining - Freedom Meridan we found this option easy and on few times they did not have a table we had a pager to come back which was never more than 20 minutes. As it was our first cruise did not feel the need to book speciality dining apart from one in Beach House this is converted part of buffet we chose this option when sailing out of fjords enabled us to still enjoy scenary i would advise booking though as was a wait for food. cover charge this was about £8.00 each. Horizon Buffet - breakfast really good and was constantly kept clean granted at times it can get busy so would recomend getting a table then taking in turns to go up. it might be walk but uif you approach from the far aft side just outside sunset bar which found this end much less busy. Sunset bar - a great sometimes forgotton bar at the back of ship if you go up stairs to deck 17 and 18 a great quieter spot to enjoy views. lifts at times yes can be busy but mostly never had to wait escessive amount of time as other have said no stairs in middle seems an odd omission. some people have said ships seem confusing best advice is navigate ship on deck 7 (Starboard) especially going one end to the other much quicker than going across lido deck. live lounge busy venue mostly focused on live music Entertainment was varied to suit different taste we found live singing good much more relaxed in atrium and harmony 3 also good in live lounge bit more lively. only slight negative is some activies were repeated each day but such as games etc but this does provide a great oppourntunity to meet regularly with others. Astonishing was also good. british sailaway in port very good As others have said book shore excurisons yourself where you can we paid almost double for Flam railway if you looking forward to waterfall stop on the way this is only few minutes, as it is in effect same journey back heard good feedback bike riding back down. Bergen Funnicular was only £10.00 return approx but would advise going early as can get busy but they do move pretty quick. Stavanger - port right in town recommend a walk round world heritage site of old town but be advised can be steep to approach in places Flam see above Older port right in town stunning scenary Bergen more of walk into town but can get shuttle bus although we did no do many especially if active some great shore excursions just book yourself where you can. point to note if bergen last port on 7 night you are back on board by 2:30pm Summary Britannia is a great ship with great service if doing our cruise would reccomend a balcony however there are some areas of ships where scenary can still be enjoyed. only negative is evening buffet not the best but overall food excellent. Read Less
Sail Date September 2018
First time with P O cruised with other lines to various destinations and can honestly say that this was the best!Embarkation reasonably quick considering that there was over 3000 guests to get on board.Cabin was on Fdeck forward with ... Read More
First time with P O cruised with other lines to various destinations and can honestly say that this was the best!Embarkation reasonably quick considering that there was over 3000 guests to get on board.Cabin was on Fdeck forward with balcony Camille was our cabin steward who did an excellent job keeping it clean and tidy also very friendly.We were on freedom dining allocated to the meridian restaurant this worked very well for us.We ate in the horizon buffet for breakfast on 4 mornings the other mornings we had room service which was very good this meant we could take our time and get ready at our leisure for our planned trips out.We only did one P O excursion all the others we did our own thing which was so much cheaper.Booked Flam railway online before we sailed this meant we had a carriage almost to ourselves with another couple instead of being crammed into one with the masses off the ship.Briksdal glacier booked independently well worth seeing Stavenger and Bergen easy to get around from the ship.To sum up in our opinion Brittania is a lovely ship with good food brilliant entertainment comfy cabins and excellent staff and crew what more is there to say!!! Read Less
Sail Date September 2018
This was a surprise cruise for our Wedding Anniversary and wanted to celebrate in style on a 5 star Cruise ship and always wanted to enjoy the beautiful scenic views of the Norwegian Fjords. I chose The Britannia which is described as a 5 ... Read More
This was a surprise cruise for our Wedding Anniversary and wanted to celebrate in style on a 5 star Cruise ship and always wanted to enjoy the beautiful scenic views of the Norwegian Fjords. I chose The Britannia which is described as a 5 star Hotel as I wanted to enjoy the luxuries that you would expected of a 5 star Ship... including the food. We were informed that there had been a previous outbreak of Norovirus on board and were asked to declare any recent sickness/stomach problems as we checked in...not a great start !!! As we boarded were horrified to see crew members wearing purple plastic gloves cleaning the bannisters of the Atrium. We were very disappointed in the quality and quantity of the Freedom Dining Restaurants, The Main Buffet Restaurants and the outside grill snack food. All meat including the sirloin steak were of very poor quality and bland in flavour and lacking in presentation and vegetables were very sparse. I dared to ask for wholegrain mustard but was informed there was jalapeno (English) and french mustard by waiting staff who spoke only in very broken English. I asked for the mussel starter one night, there were plenty of shells and sauce was tasty but struggled to find the minute mussels (approx 2 cm). Very disappointing as spoke to a Retired Scottish Mussel Farmer who said it was very embarrassing!!! Prawns were very small more like shrimps. The chicken main course looked like a works canteen meal with two small pieces of meat on the plate very poorly presented with very few vegetables. Cheese and biscuits were very hit and miss not allowed to have certain cheeses on different night...were we on rations!!! I asked for Brie one night and was informed I could only have "monster cheese" !!! again the waitress in the Pensinular Restaurant spoke little English and could not explain the origin of the cheese. The main Buffet was also very disappointing, only small areas were open at a time, with poor quality food. Cottage pie with low quality mince, frozen/tinned carrots and were cold, Curry night again lacking in quality or quantity only 2 main curries, chicken was chewy and braised beef !!! rice very watery, very few chutneys/pickles and no Nan breads/chapatis etc... Every time we visited the Buffet we were asked if we wanted to book an extra experience for £25 each for a galley tour/sail away party as we could have unlimited canapes and a cocktail??? We were constantly encouraged to book at the Al-a-cart Restaurants for an extra £25 per person each time. The outside grill and pizzeria were equally poor, tasteless meat patties posed as beef burgers, chewy cold chicken in breadcrumbs sat next to uncovered salad and chips in small bowls, slices of very thin anemic looking pizza looked very unappetising. I could write reams regarding the food experiences in the main Restaurants on the Britannia but won't bore the reader too much. I feel I had to make the above comments as I compare this very disappointing experience to the great food experience aboard The Arcadia we made over 3 years ago, where the quality and quantity of the food surpassed our expectations. We will not cruise on The Britannia again or entertain the new Ship Iona this was also the opinion of many we spoke to on this trip!!! Sorry to say P and O have compromised their high standards and will lose loyal customers. Read Less
Sail Date September 2018
I just cannot believe some of these negative comments as the one it was full of over 70's, yes there was a fair share of the older generation, but this cruise was a good cross section of people. This was my 1st cruise as a passenger, ... Read More
I just cannot believe some of these negative comments as the one it was full of over 70's, yes there was a fair share of the older generation, but this cruise was a good cross section of people. This was my 1st cruise as a passenger, as for 7 years in the 1990's I was a staff member on many different ships. So this should be a very critical review as I am aware of customer service. I cannot fault anything apart from the shop sale day and it was a mad scram, but that too was fun and never realised there were that many passengers on here as the ship is so well equipped with lounges, bars and restaurants and all very clean. The cabin was brilliant our stewardess was Barbara and nothing was too much trouble. The entertainment was great although we never saw many shows and finally the dining experience was amazing, we had freedom dining, which I can highly recommended, the choices were excellent, but if you wanted something that wasn't on the menu, they would always try and oblige. And finally the on board photographers were polite, very professional and not pushy on you purchasing there photos, but helped it was all done by computer and you can view and order at your convenience. Sorry this is such a long review, but I cannot say enough about this beautiful ship and all of it's staff. Also it helped because the weather was superb and that is just luck of the draw. So although the shore excursions were quite pricey we were very selective what we went on and they were well knowledgeable and friendly. Read Less
Sail Date September 2018
This was our second cruise on Britannia, chosen because we were disappointed with cruise on Ventura in 2017. We had a terrible journey via Intercruise from Durham to Southampton. Despite efforts of Hays Travel and ourselves to make P & ... Read More
This was our second cruise on Britannia, chosen because we were disappointed with cruise on Ventura in 2017. We had a terrible journey via Intercruise from Durham to Southampton. Despite efforts of Hays Travel and ourselves to make P & O and Intercruise understand that because of my disability I am placed under extreme pain having to climb any more than 2 steps and, in fact descending stairs is even worse. When our coach arrived we realised the only downstairs seats was a cramped row of 3 seats which were behind driver and 2 of those seats were already occupied. There was no way I wanted to travel 7/8 hours in that cramped seat without my husband(also my full time carer). However, we decided that I would have to try to climb the stairs of coach, with help from my husband and fellow passengers. I was in a lot of pain at end of journey, but hopeful that the rest of holiday would be ok. Our cabin was very good (same as we'd had on previous cruise on Britannia). Weather was not too good for first few days of cruise but food in Peninsular restaurant was still very good . As weather improved we realised that immediately after breakfast everyone made a mad dash for pool area, as I'm disabled it takes me such a long time to walk, get myself ready etc. One morning my husband went upstairs placed our towels on sunbed and was immediately told by an Officer to remove them as it was against P & O policy. My husband pointed out a number of other sunbeds were reserved with towels, books etc., and pointed this out to the Officer, but did not receive any sensible answer. During the second week I was very pleased to find out that Jimmy James was on at the Theatre. My husband and I turned up in good time at the disabled section of the Theatre and took our seats. A young lady employee came over and said that my husband could not sit there, as she had promised the seat to someone else. We reminded her of the P & O policy and during the ensuing discussion she used the words reserved and promised again. By this time I was aching from having to now stand and very, very embarrassed by the situation and as the discussion was going nowhere I walked away and with the help of my husband and sympathetic fellow passengers we found seats. However I had to negotiate some ill lit stairs. I was so upset that we left after a short period of time and I went down to Reception to report the incident. We subsequently received two calls regarding the incident, neither of which provided any answers about what had happened. Britannia is a lovely ship with some great facilities but policies regarding disable need looking at. We'll probably not cruise with P & O again Read Less
Sail Date August 2018
Our second cruise on this lovely ship, a vessel that’s low on bling and high on understated style. Balcony room E322, serviced impeccably by steward Valens, was clean and in very good condition. Love having a proper-sized shower with ... Read More
Our second cruise on this lovely ship, a vessel that’s low on bling and high on understated style. Balcony room E322, serviced impeccably by steward Valens, was clean and in very good condition. Love having a proper-sized shower with glass door instead of a curtain. Big TV with tremendous movie selection, plenty of tea & coffee, fridge if you need it. Superbly comfortable bed. Balcony a little on the small side but fine for 2. All public areas on the ship are spotless and very tastefully decorated - if you want glass lifts and chrome fittings this is not the ship for you. Dinner in the main restaurant (freedom dining) was consistently excellent, other eating experiences as follows: Horizon Buffet: a serious bun fight at times (some punters went at it like they’d never seen food before) but quality good and always plentiful. Poolside: lovely cheeseburger and fries. Sindhu: the star of the ship in my opinion, incredible quality and taste, an absolute bargain at £20 per head. Glass House: great for lunch, the small plates are imaginative, well-cooked and great value at £6.95 for 3. Limelight Club: another lovely meal, entertainment by Claire Sweeney was good fun. Well worth 25 quid for something different. Drinks on P&O are very reasonably priced and all the wines we tried were decent - you don’t need to spend a fortune to get a good bottle. We found the service in all areas, at all times, to be very friendly and efficient. The staff work tirelessly and show great patience when occasionally faced with a minority of passengers who appear to have been born without manners. Didn’t get too involved in the entertainment, but J’Adele was fantastic - almost a carbon copy. Ports of call Stavanger: lovely town, good for a wander with lots to see. Flam: Small, but a beautiful location. Olden: a bit bigger, with a nice little church, but not much else. Bergen: great for a wander again, picturesque harbour. Overall I would urge anyone to give Britannia a try, she’s a great ship and a wonderful all-round experience. There are negative reviews out there, but some people are just impossible to please and would whinge if you offered them £10 notes for a fiver. Go with a relaxed attitude and an open mind and I reckon you’ll love it. Read Less
Sail Date August 2018
I chose this cruise for my birthday and wanted to try cruising alone. I was fortunate enough to be upgraded from a regular inside cabin to a "larger" inside cabin shortly before embarkation date so that was a nice surprise. ... Read More
I chose this cruise for my birthday and wanted to try cruising alone. I was fortunate enough to be upgraded from a regular inside cabin to a "larger" inside cabin shortly before embarkation date so that was a nice surprise. The ship is nicely decorated and, for a larger ship, doesn't feel TOO big. Unlike the mega ships Britannia still has a personal feel and after a few days onboard it genuinely felt like home. I found the overall layout of the ship a bit confusing, not helped by the fact that there are no central stairs meaning the only option is to wait a long time for a lift or to walk to the front or back of the ship for the stairs. There is no promenade deck on Britannia which is a shame but there was plenty of outdoor space to take walks. My cabin, A427, was nice enough and kept clean by my very friendly cabin steward. A bit of TLC here and there is required though as there were a few little dings, dents and marks on the walls and furniture in my cabin which I found surprising considering the ship is barely three years old. The dining options were plentiful and, being a solo traveller with little interest in making conversation with strangers, I mainly ate in the buffet. The food there was great in my view and there were different themes every night which made for a nice variety over the course of the cruise. The service was very attentive and I loved how special care was taken with those who have mobility issues, the servers were only too happy to help. The entertainment was hit and miss. Some shows were good, especially the "special guest" shows. However the regular shows performed by the ship's theatre cast ranged from mediocre to terrible, the exception being "Astonishing" which was very entertaining, if a little short. The service throughout the ship was attentive, friendly and fast. The bar staff were great and I found the drinks prices reasonable. The shop attendants were a little too pushy and I found the reception team a little rude, probably due to being overworked, but these are just nitpicks. Overall very nice service. We visited Stavanger, Flam, Olden and Bergen. The only two, in my opinion, that were worth visiting were Flam and Olden as they were surrounded with beautiful scenery and were very sparsely populated. Stavanger was just a regular city and frankly boring. Bergen was nice, they had a market on that day and it was interesting seeing how astonishingly expensive everything is in Norway! However there really wasn't much else there. I'd recommend taking as many excursions as you can afford as these will take you out of the less interesting locations and into the more beautiful and scenic areas of Norway. Overall I enjoyed the cruise and found the overall experience of travelling alone wonderful. I would (and will) be cruising with P&O again as I liked the friendliness and British familiarity on board. Read Less
Sail Date August 2018
Embarkation was slick and cabin was ready but we did treat ourselves to a suite. Lovely layout - probably the best cabin design we've had. Big ship and not cramped even on sea days ! Lots to do and great entertainment programme. Our ... Read More
Embarkation was slick and cabin was ready but we did treat ourselves to a suite. Lovely layout - probably the best cabin design we've had. Big ship and not cramped even on sea days ! Lots to do and great entertainment programme. Our son (14) had a wonderful time inthe teenage club and made several mates. Food and service was top drawer with the extra exclusive restaurant too. We ate in the Sindu and it was beautiful. Also the Glass House was a great taste experience. Only one small critic and that was no stairs mid ship - just lifts which was a pain as we tend to use stairs. Just a foot note : cleanest public toilets ever on a cruise ship and public areas and stairs spotless. Great shopping on board too and plenty of sunbeds and seating areas for relaxing or sunbathing. Leaving the ship was just as slick and the car was right there with CPS services. Great cruise well done Britannia. Read Less
Sail Date August 2018
Very impressed with the ship, facilities and entertainment on-board. I was worried she would feel crowded and we would be herded ashore etc but not overly crowded apart from some busy times at the buffet even during a fully booked August ... Read More
Very impressed with the ship, facilities and entertainment on-board. I was worried she would feel crowded and we would be herded ashore etc but not overly crowded apart from some busy times at the buffet even during a fully booked August cruise. Embarkation at Southampton was really smooth and so so much less stressful than an airport! Going ashore was great just walked off no problem apart from in Bergen where there was a shuttle bus to ferry us across the dockyard which was fine. The balcony cabin was lovely and for us worth the extra cost, loved sitting out there watching the fjords go by with a drink (no problem bringing alcohol aboard at Southampton) and tea/coffee kettle etc in cabin. Booked an inside cabin for our teenage kids and although fine for them, I was glad of the extra space and natural daylight/sea breeze. The onboard choir, lead by Adam Allinson was great fun and the practises were on sea days which worked really well. The on-board excursions were over priced and we arranged our own independently beforehand for a fraction of the price. The food was fine just became a little boring so we tried the Epicurean, Beach House and Sindu which in our opinion were well worth the extra cost and we really enjoyed. On board entertainment was much better than I had expected and the sail away parties lots of fun. Stavanger - Easily walkable, lovely old town and lots of great street art and interesting shops. Flam - Did the scenic railway up and biked 21km back down which was absolutely amazing! Booked one way train tickets and 2 bikes on the Visit Flam website for £182.60 which included cancellation insurance. Sounds a lot but Norway is really expensive! We went on the 11.05 train up and after a leisurely ride down got back on ship in plenty of time for the 4.30pm deadline. The scenic railway was nice but the ride back much better! Olden - Had planned to get the bus to the glacier independently, ( bus stop as you leave ship on left NOK104 (£10.50) leaves at 10am back at 1.50) 45 min walk up to the glacier, unfortunately it was absolutely pouring with rain and I was not 100% fit following the bike ride so we didn't bother, which I regret now as there is not a lot in Olden apart from shops selling tourist tat, whale sausages and trolls! Bergen - walked into town, checked out the fish market and Bryggen before catching the funicular located really centrally to the top of Mount Floyen, this was a bargain at NOR50 (less then a fiver) each one way. Great views from the top and goats too! We then walked back down through the troll forest into town, lovely walk through pine forest with great views, took about 45 mins. There was a walk at the top signposted to the lake but it started raining quite hard so was gave that a miss. When we got to the bottom the queues for the Floribanen were going down the street so TOP TIP get there early to avoid the queues! We were there in August though and there were several other ships in port. Overall a great holiday and great value for money. Read Less
Sail Date August 2018
We booked this Mediterranean cruise for my 50th. We had the time of our life's .We had freedom dining and ate every night in the meridian. The waiters and hosts were friendly and helpful. The food was delicious from starters to ... Read More
We booked this Mediterranean cruise for my 50th. We had the time of our life's .We had freedom dining and ate every night in the meridian. The waiters and hosts were friendly and helpful. The food was delicious from starters to desserts. The bars and entertainment we enjoyed and they shown films too. We played bingo and on the roulette table and had a very good time doing so.The pool and entertainment and cocktails were great, we ate at the grab and go some days and it was nice and plenty of choices. Also you could have pizza and chips and hotdogs .The crows nest at night was relaxing with a piano player and good views out to sea.The sail away party's were amazing flag waving dancing and fun.We enjoyed the score excursions apart fro Rome as we left our money in the safe and the tour guide was no help and left us stranded for 6 hours in 90c. Mattaeo . Our other tour guide for Pisa and Florence Nicolette was great funny helpful nice and it was lovely meeting her. We will be doing a cruise again and would highly recommend everyone to do one. Read Less
Sail Date July 2018
Britania 29th July 2018 - We have cruised many times with many different cruise lines. I must say we were more than happy with Britannia, it was a busy time of year, being during school holidays the ship was full! And around the swimming ... Read More
Britania 29th July 2018 - We have cruised many times with many different cruise lines. I must say we were more than happy with Britannia, it was a busy time of year, being during school holidays the ship was full! And around the swimming pools very busy, Although I always say you can do as little or as much on board, we found the cabins to be lovely, very modern and great facilities! We were in the Oriental dinning room The food and the staff were excellent, the only thing I could say was it was a bit chilly in there. Our waiters table 75 were excellent and our cabin steward in cabin G421 was also excellent, also the shows were some of the best we have seen. We were travelling with 10 other people friends and family. Age range 11 to 74! In fact we are looking to book the transatlantic crossing to the Carribean this October Thank you P and O Read Less
Sail Date July 2018
We thought being a P & O cruise on the Britannia and paying £5500 we would enjoy the best of service and the top food, after all Marco White is shouting out about his food on the ship. We stayed overnight at the Hilton close by, ... Read More
We thought being a P & O cruise on the Britannia and paying £5500 we would enjoy the best of service and the top food, after all Marco White is shouting out about his food on the ship. We stayed overnight at the Hilton close by, saved racing sown on a Sunday morning, it was worth it. Getting on the ship was great, parking with a sort of meet and greet, take your luggage out, the car is taken away, and you go and book in, we waited over an hour to get called, perhaps we were there early, there was a cafe and seating area. Quite a walk to the ship, once on board they wanted to take photo's, we were wrecked and declined just wanting our suite, we found our way to the room, we were greeted by a lovely lady, who had put our cases into the room and came in with us to explain everything, she was great from day one to the day we departed. Cabin was tired, very clean and big enough, Queen bed, sitting room and balcony, large bath shower room, plenty of hanging space for her 14 long frocks and my few items. You hardly noticed the ship moving away from the dock and througout the entire cruise the ship was very smooth. The food sadly let down the whole cruise, dish after dish was sent back, with the exception of one night when they did homemade pasta, it was cooked to perfection, otherwise it was overcooked meat or fish, the waiting staff were great and tried very hard, the best place to eat was on the top deck as they had running buffets and really cared about what you were eating, my wife however wanted the silver service. The entertaiment was very good. So many other things offered attracted a £25 charge per person and if you wanted to meet the captasin it was £75 each. The drinks were over priced to the point they took drink off you if you brought it back from shore trips, never heard of that on Fred Olsen cruises. The pool area resembled Butlins, the food was just as one would imagine it would, the most awful hotdos and burgers, unable to eat them, they were aimed at the youngsters, people would put there towels out early and sit covered up to ensure they had a seat around the pool area, which sometimes was just standing room only and cold. Lots of children and noise, the music was far to loud. The places we visited were all interesting, did not take any excursions as you could do it much cheaper in town. Has not put me off cruising, it has just put me off P&O. Read Less
Sail Date July 2018
This was our second p&o cruise having previously been on the excellent Venturer. Everything about Britannia is 5 star. Embarkation went very smoothly and we were soon in the Crows nest enjoying our first cocktail. This is a wonderful ... Read More
This was our second p&o cruise having previously been on the excellent Venturer. Everything about Britannia is 5 star. Embarkation went very smoothly and we were soon in the Crows nest enjoying our first cocktail. This is a wonderful place to watch a sunset . We found the food to be mainly excellent . Choosing to eat freedom dining was a definite plus and gave us flexibility. We also tried the glass house for a couple of lunches again excellent and Sindhu one evening was superb. Our 14yr old daughter had a great time in h20. A highlight for us is the formal evenings, great to see everyone dressed up and a good atmosphere in the fabulous atrium. We didn't find the layout a problem and it was no problem to walk to a staircase. We all agreed what made our holiday was the superb staff in the bar areas and dining. We felt totally spoilt. My one gripe was the sunbeds. People putting towels on sunbeds to reserve them should be removed by staff. We chose to disembark ourselves and this woked well. I would highly recommend Britannia and can't wait to go on again. Read Less
Sail Date July 2018
Being a first time cruiser myself and my friends had no idea what to expect. The Brittania exceeded all of our expectations!.. We had the most amazing experience from the minute we turned up at Southampton. Embarkation was really well ... Read More
Being a first time cruiser myself and my friends had no idea what to expect. The Brittania exceeded all of our expectations!.. We had the most amazing experience from the minute we turned up at Southampton. Embarkation was really well organised and stress free, and from the minute we stepped onboard we felt relaxed and at ease.There were many good points about this cruise but the one thing we all agreed on that made the holiday was the staff. We met so many friendly and helpful staff members who went out of their way to make our experience special, and to chat with us about the ship! The choice of food and dining experiences were fantastic, and we never felt bored with what we were eating. We chose freedom dining which worked so well for us as it gave us the flexbibility to enjoy our day without feeling rushed for dinner. We also booked 2 evenings in the Limelight Club watchin Claire Sweeney and Christina Bianco and these were both fantastic shows. Entertainment on board was so varied and seemed to have something to please everyone. Neil Oliver and his entertainment staff work so hard, but a big shout out has to go to Jo B who got up to sing karaoke with one of our party, she really didnt have to but went out of her way and made his evening. Brittania is a beautiful ship and we loved its decor. We went for an inside cabin and a concern was that we would feel claustraphobic but this wasnt the case. Cabins were clean, comfortable and the beds so comfy with pillows to die for!! All in all we would have to be really picky to find anything wrong with our holiday, as a matter of fact we enjoyed it so much we booked while onboard for our next cruise, only 18 months to go and cannot wait! Read Less
Sail Date July 2018
This was our first cruise and we were needless to say looking forward to it but also a little unsure of what to do or what to expect.From the moment we arrived at Southampton everything seemed so easy and so well organised.we use valet ... Read More
This was our first cruise and we were needless to say looking forward to it but also a little unsure of what to do or what to expect.From the moment we arrived at Southampton everything seemed so easy and so well organised.we use valet parking and our cases and car were sorted with ease by the friendly and helpful parking staff.We were a little early and had to wait in the departure lounge for a couple of hours before we were called forward.The staff behind the desks were brilliant,friendly and very helpful and soon we were on our way up the ramp to board Britannia.every picture you see before you board cannot do justice the size and magnificence of the ship as you first step on ,We were all awestruck by the whole thing.All the staff were helpful in showing us to our cabin and answering any questions we had.The ship is huge but we found it quite easy to navigate around after a day or so,though the lifts could sometimes test the patience, but i'm sure only to be expected due to the large number of users.We had chosen Freedom Dining and the menu options and standard of food was incredible.We also paid for the Afternoon Tea experience by Eric Lanyard which was absolutely amazing.Breakfast and lunch was had in the Horizon buffet and again the food was varied and very enjoyable.It could get a little hectic at breakfast so was worth finding a table first then collecting food in groups.Our son found the Burgers and Pizza served on the Lido deck a great addition.We enjoyed partaking in the many fun quizzes put on by the entertainment team in the bars in the evenings which along with the wide selection of alcoholic and soft drinks available made a good stopping point after the Theatre.The entertainment provided in the Headliners Theatre was amazing .The quality of the performances ,especially form the Headliners Theatre Company themselves were brilliant finishing the week with a great musical tour of the UK in Sounds of The Underground.We chose our own excursions and booked before boarding the ship which was good as some of those we went on we would have missed out on if we had left it till we boarded.The opening tour of Stavanger was a little disappointing in all honesty,whether that was due to the tour guide i wouldnt like to say.But from there on in everything was fantastic.Flam was probably one of the most beautiful places we have ever woken up in and the journey on the railway was amazing.In Alesund we went on The Land of The Trolls tour which though a little long for some people maybe,seven hours,we thought was great value.Excellent tour guide and coach driver and breathtaking scenery.The journey down the twisty Trollstigen road was unforgettable.finally in Bergen we did the Fernicular Railway journey which led to some stunning views over the city and the port.it also coincided with Bergens hottest day in history so an added bonus.Was a real wrench having to leave the ship in Southampton as we had loved our first cruise experience so much.Cannot praise the staff on the ship or the staff at Southampton enough . Already planning our next cruise as we speak. Read Less
Sail Date July 2018
Selected this cruise because we wanted to visit the Norwegian fjords, and this suited out schedule. In reviewing this cruise, I am comparing with a previous experience - Celebrity Solstice one week from Barcelona to Tunisia, Italy and ... Read More
Selected this cruise because we wanted to visit the Norwegian fjords, and this suited out schedule. In reviewing this cruise, I am comparing with a previous experience - Celebrity Solstice one week from Barcelona to Tunisia, Italy and France. Initially embarkation works quite well. We taxied from Southampton airport to terminal where our bags were whisked away from the taxi and delivered to our cabin. Registration and boarding was somewhat slow, and no complimentary drinks or snacks were served. See cabin review for cabin details. There was a choice of dining when booking. Club dining - where you are allocated a restaurant (2), table and a time for eating dinner. Freedom dining - where you are allocated a restaurant (2), but can dine when you like, and at whatever table size you prefer. Menu seemed to e the same which ever option selected. In addition to the 4 dining rooms allocated to Club and Freedom, there were three specialty restaurants each of which have a cover charge which ranged from about £20 to about £30 per person for a 3/4 course dinner, and a fourth - The Glasshouse - which offered a la carte dining. Additionally there is a large buffet restaurant operating all day - including dinner - and is excellent for breakfast. Breakfast and lunch are available from most restaurants as well as smaller snack and pizza type poolside. Food was good in the freedom - and presumably cabin - restaurants. Service was excellent, even though these restaurants are very large. In freedom, you may have to wait for your choice of table when you turn up. But they give you a pager and you can head off and have a drink while you are waiting. Ask for a window table! Food in the specialty restaurants was better, but not of a standard that would overly impress. We did not try the Epicurean - which is supposed to be the best. On day of embarkation there was a guided tour of the ship. This is worth going on, as it can be a little difficult to get detailed information about all the facilities on board. The cabin TV is equipped with a good range of channels and movies, including Britannia's own channels offering information on the cruise and destinations. However, the destination information is very skimpy, and lacks detail of the individual excursions. Additionally, information about on board facilities is lacking. We were very luck with weather. Sunny and warm for the whole week. So deck facilities - pools, loungers, etc. - were very busy. There are two pools. One for everyone and one - Serenity - for adults only. For additional cost, you can access the Retreat area. Right at the bow, and quiet and relaxing with two hot tubs. However, quite expensive. They will try and sell you a week pass for about £100 per person. However, we took a day pass option for the first cruising day for £25. Given the subsequent schedule, we didn't use the area again, so that was a good option for us. WiFi is available on board, but is confusing and expensive. Be careful of the "pay as you go" option. There seemed to be no way to monitor usage, and we ran up a large bill - even though only using our phones for occasional email and messaging. They offer other packages, but these are also very expensive. Bars on board are well staffed, and have good selection of drinks. However, no alcoholic drinks are included, and they are expensive. Wine typically at about £6/£8 a glass. Drink packages are poorly arranged, limited in their scope and expensive. Only option was to pre-buy a number of bottles of wine. This compares badly with the creative packages offered on Celebrity cruises, where a package could include wines by the glass, beer and basic cocktails. Entertainment on board was good, but not impressive. We saw two of the shows, and went to the Lamplight specialty restaurant for dinner and a show. Service throughout the ship was good and at times excellent. West coast Norway is stunning! Particularly as we saw it in lovely weather. In Stavanger, we opted for a four hour walking tour which was not great - probably better options. However, Flam, Allusund and Bergen were wonderful locations. Highlights - the Flam railway trip, the Sugar Lump in Allusand, and the funicular railway in Bergen. If going to Norway again, we would probably fly to Bergen, and take small cruises from there. Overall we enjoyed our trip, but would not use P&O again. It is, after all, a British cruise line, and appeals to mostly British people. Britannia has a large number of internal cabins which are offered at quite low prices. So expect a significant number of tattoos and beer! We preferred the more international flavor of Celebrity cruises. Finally, we would recommend the Berlitz Cruising and Cruise Ship Guide. A great book which reviews virtually every cruise line and ship in the world. Their summary of Britannia was very accurate. Read Less
Sail Date July 2018
This was our fifth cruise and first with P&O. Previous cruises have been with NCL and RCL. Overall we enjoyed our cruise very much and there's a lot to love about P&O. However, compared to other cruise lines there was some ... Read More
This was our fifth cruise and first with P&O. Previous cruises have been with NCL and RCL. Overall we enjoyed our cruise very much and there's a lot to love about P&O. However, compared to other cruise lines there was some definite shortcomings and room for improvement. Firstly things we loved about the Britannia. The balcony room F112 was the nicest balcony room we've had. Furnishings were classy and modern and in very good condition. The room attendant did his job well. As the ship is very large, it never felt busy (excluding Muster of course). There seemed to be plenty of entertainment on board and plentiful lounges. We liked the option to attend cinema screenings twice nightly in the Studio. Without doubt the real highlight for us was the paid restaurants on board. Simply the best food we've ever eaten on board a ship. We at twice at the Epicurean and twice at the Glasshouse. We also tried the Beach house (which is just a section of the buffet sectioned off). Superb quality food and exceptional service. This experience really made our cruise satisfying and enjoyable. P&O certainly give other cruise lines a run for their money when it comes to restaurant food. I would highly recommend trying these restaurants. Another positive was the Library on the Britannia. The best we've seen so far and fully stocked with books. Again, puts other cruise ships to shame. The biggest negative was the buffet in terms of range and quality, as well as the lack of drinks available for free with lunch and dinner. Let me just say that Breakfast was very good, hot and plentiful. The rest however was awful. Food left out under heat lamps was dried out and Cooks were not turning over food or replenishing often enough. Compared to the buffets we've tried on other ships, this was well below par. To make matters worse, your only choice of drinks was tea, coffee, water. No fruit juices, flavoured waters, flavoured milks ect. Again this is not something that you will find on the American cruise lines. And don't even get me started about having to pay for ice cream! When you pay a cruise fare all of these things should be offered and included. You shouldn't have to pay extra to eat quality food. My advice is stick to the main dining rooms were quality is so much better than the buffet. Our last disappointment was with our last port stop, Bergen. An amazing place with so much to see and do, but a ridiculously short stop from 7am to 2.30pm. Just so because the ship has to be back in Southampton. I would like to see P&O swap ports around to allow more time in Bergen, which is the biggest port on this itinerary. This being said, it was a lovely cruise and P&O have much to be proud of. As we've only previously cruised with American cruise lines we just felt they fell short in the buffet. Yet in contrast the restaurants on board were incredible. Read Less
Sail Date July 2018
First time on P& O but not first cruise ! To say it was disappointing is an understatement . Bland and cold food in the Buffet on a daily basis. Lack of organisation within the buffet area no flow around the area. Constant sell, ... Read More
First time on P& O but not first cruise ! To say it was disappointing is an understatement . Bland and cold food in the Buffet on a daily basis. Lack of organisation within the buffet area no flow around the area. Constant sell, sell , sell from the minute you walk in the ship. Was offered a beverage package on six separate occasions within the first three hours also offered the sunlight sailaway onfive different occasions. Speciality restaurants namely the Beach House serving ribs with congealed sauce on top. Totally inedible. Drinks served not as advertised . Everything seemed so much trouble . Pimms served without a straw ! When asked for straw as it really is quite impossible to drink without one. Told that they are sure I can manage without one! NoroVirus outbreak due to poor hygiene standards! Tables cleaned with same cloth throughout the bars! Staff using toilets but not washing hands following visit ! No cleaning seen throughout the cruise ... very poor standards . Epicurean restaurant afternoon tea experience was ruined by restaurant staff clearing tables whilst still eating. Told have to prepare for evening service ... not why people are still eating surely. Entertainment very ameteur performances . Used to West End standard shows. Would not recommend P & O at all. Read Less
Sail Date July 2018
This was our 2nd cruise with p&o, the 1st on Azura. Brittania is a lovely ship, however very badly designed the lifts are an absoloute nightmare. We travel with our disabled son and spent most of our time waiting for lifts !! however ... Read More
This was our 2nd cruise with p&o, the 1st on Azura. Brittania is a lovely ship, however very badly designed the lifts are an absoloute nightmare. We travel with our disabled son and spent most of our time waiting for lifts !! however wouldn;t have to wait so long if the able bodied people used the stairs!!!! ( they could walk off the food they ate !! ). The rooms are very modern and good sized but the balconys are much smaller then Azura. The cabin boy was excelent Josie and kept are room immaculate and was very friendly. The food in restaurants and buffets was excelent choice and quaity good. Cannot understand negative reviews !! what do people want ?? Evening entertainment good and a good variety.Price of drinks good and again good choice. Daytime sea days not enough going on really, could be improved on. The staff on this cruise ship work extremeley hard and go out of there way to be nice to people. However I spoke to several staff in great lenghs, most staff from Goa and the phillapines. It makes me ashmed to be british sometimes as they all said some british people are just miserable and down right rude and treat them really bad. They said people in Goa are always happy and appreciate what they have, yet english people are so miserable and always want more !!!!! a lesson to be learned there !!!!! Only downside was sharing the cruise with some very greedy, rude english people and the fact you had to pay extra for more on this cruise than Azura, Also when using the shuttle buses to get off at ports it was very disorganised and they expected by disabled son to travel alone on a bus without a companion totally unacceptable for a child in a wheelchair !! Driver didn't speak english however after a few goes at getting him to understand my son couln't travel alone he let me sit in back of bus on wheel hub !!! agaqin unnaceptable but had no choice Something P&o need to look into. Read Less
Sail Date July 2018
We decided to go on the Britannia to celebrate a 30th Birthday. We didn’t know what to expect because we heard that the entertainment on board was more focused on older people, we have been with Disney many times besides the fact of me ... Read More
We decided to go on the Britannia to celebrate a 30th Birthday. We didn’t know what to expect because we heard that the entertainment on board was more focused on older people, we have been with Disney many times besides the fact of me being an entertainer and performer for disneyworld and Disney Cruise Line for 8 years. Also, we have cruised with Royal Caribbean and we knew we wouldn’t find a climbing wall, a flow rider or ice skating on this ship but the reality is that we really wanted to cruise on the beautiful and famous Britannia, so we gave it a try. To start with, the ship is one of the most elegant ones I’ve ever seen, the deco and furniture are just fantastic so I couldn’t stop loving it since I got on board. Obviously when you have been on other cruise ships it’s hard not to compare one with the other ones, so I decided to compare it with a different ship that also leaves from Southampton, in this case I compared my experience with the Navigator of the Seas by Royal Caribbean. This is very difficult because both ships are very different in many ways but I liked more some things about the Britannia and I liked more other things about the Navigator. Let’s start with the dining experience. -The differences I saw between the Britannia and The Navigator are more positive for the Navigator. Even when the food is really good on the Britannia and with menus made by celebrity chefs, I will stay with the great hospitality from the servers on the Navigator, which to me makes my dining experience more pleasant. The Buffet in the upstairs restaurant on the Britannia was very limited and with a very poor variety, curry based everyday. In the other hand the buffet on the Navigator was fantastic and with a great variety of dishes everyday. Something I have to give to the Britannia is the late night Buffet open until 2am, that was great I have to say. The Navigator doesn’t have any of this which is a shame to be honest. Drinks and Bars -Even when the bars and venues are so much better on the Britannia in many ways, the lack of a drinking package makes me prefer the Navigator once again. The prices of alcohol on the Britannia are pretty decent but I still prefer the drinking package which makes your cruise experience even better. The internet -Wow the internet, I haven’t seen such a terrible internet since 1999. The internet on the Britannia is expensive and incredibly bad. Royal Caribbean uses a company that offers the latest, fastest internet at sea (VOOM) and even when its very expensive, it’s worth every penny. I couldn’t work at sea because the terrible internet would even open my email account. The shops -This time I am going to give it to the Britannia because the shops are actually really good, not expensive at all and the merchandise staff are friendly and not pushy. The Gymnasium -Fantastic equipment, location and venue. The entertainment in your room. -For the very first time in my cruising life I actually wanted to be in my room and watch TV without using my own shows or movies I have in my iPad because normally TV in your cabin on other cruise lines is boring and repetitive. The room entertainment on the Britannia is fantastic in every single way. Great job! The Entertainment on Board. -Well, this part is my favourite and absolutely one of the main reasons I want to come back to the Britannia again. As I mentioned from the beginning, my expectations about the entertainment were very low, because I knew the ship didn’t have as many attractions as the Navigator or The Independence of The Seas but I will tell you that the program and the entertainers on board make you forget about all that. To start with, the shows on board are original and fantastic, with the latest technology and production in the theatre and one of the best talented casts I’ve ever seen. All the shows are 5 stars but definitely my favourite ones are “ASTONISHING” and “The Sounds of The Underground”. Astonishing, is a fantastic show not just because of the magic tricks which are not something you haven’t seen many times before, but it is fantastic because the same cast actually takes part of all this, making a fantastic show out of a combination of magic, great voices and dancers. BRAVO! And all my respect for the creator of this fantastic and original idea. The sounds of the underground, I won’t spoil it for those who haven’t seen it, but in this show the cast shows their talent in such a fantastic way. Adam the piano player was fantastic, always friendly and his singing show with the guests was definitely a highlight of the cruise. -The Entertainment team is in charge of keeping the guest having fun during the day with activities, quizzes, dancing classes etc. Good job guys! Special mention to Fiona who besides being an excellent host an entertainer she was always smiling and keeping everyone up and going the whole time. I wanted to take her with me but my lady wasn’t really very agreed with this. The entertainment on the Britannia was just fantastic! In summary, I will definitely go back to the Britannia because after getting off two days ago, I still miss it and remember with a nostalgic feeling and a happy face. Thank you to all the crew who made my first visit a really good one. Except for the internet company, you suck! Oscar Coria Read Less
Sail Date July 2018
I chose this cruise as the cabins are stylish, it is British in personality, and passengers are allowed to take their own alcohol onboard (1L each, although I did take a bit more onboard with no problems). My balcony cabin with sofa was ... Read More
I chose this cruise as the cabins are stylish, it is British in personality, and passengers are allowed to take their own alcohol onboard (1L each, although I did take a bit more onboard with no problems). My balcony cabin with sofa was not only nice to look at, but so well designed that it felt much larger. The bed was extremely comfortable, the TV had a lot of films to watch, the White Company products were excellent quality, and the towels were large and fluffy. The cabin was seen to by the steward twice a day, even though his cleaning and tidying skills were not always on par. There is a free laundry and iron as well, which is a helpful touch. The buffet for breakfast is fine in quality and has more than enough variety. The buffet for lunch and dinner is, however, awful. The food is worse than at a service station and how they "get away" with serving such slop is a mystery. I had freedom dining given for free (as I think everyone does, so don't pay extra for it) so ate when I liked in the restaurants the rest of the time. The food was sometimes very tasty, other times just okay. Imagine going to a restaurant in the 1970s and you'll have the right idea...prawn cocktail and well-done roast beef, anyone?!? The drinks onboard are the same as in a decent pub. The entertainment is not awful, but it's not very good either. I saw "Astonishing" and "The Sound of the Underground", which while billed a magic show/musical, are really a selection of dance routines and songs. The best thing about the shows is how attractive some of the dancers are (!) which says a lot about their dancing and singing talent. I saw Zoë Tyler as well, who was excellent on account of being a real performer and not just a hotty who can hold a note and twist a bit. The "Sail Away" things were as embarrassing as they were tacky, although it was interesting to experience what Butlins must be like. Also embarrassing/ irritating was when they paraded the chefs and waiters around to the bellows of Tina Turner while we were eating. The gala evenings were a non-event. I was stressed that my dinner jacket was too big for me and that I had to wear a dark suit, but I need not have worried as there were as many people in full black tie, as the were in just a suit. The reality is that it is not nearly as special as P&O make out: you dress up, you have a free drink (or three) listen to the captin's speech, the (also very good looking) photographers try to get you to have your photo taken, and then you go for dinner as normal. That's it! Nothing magical happens. The service was odd. The woman were all very friendly but a lot of the men had a chip in their shoulder and were very cold with me. One waiter, strangly, started off being very chummy and chatty, and then when I started eating my food (thus, signaling our chat was over) he became very rude by banging things on the table and ignoring my requests...it was like that for the rest of the cruise! I got on and off the boat very quickly and had no problems with the lifts. I did not take any P&O shore tours as they are a rip-off. Will I cruise agian? Yes! Will I cruise on Britannia again? Yes! Read Less
Sail Date July 2018
Very big ship, nearly four thousand people on board. Food and entertainment good except for rude comedy acts. Two main problems, first the lifts, at peak times totally incapable of coping with numbers. Have to wait ages and give up so ... Read More
Very big ship, nearly four thousand people on board. Food and entertainment good except for rude comedy acts. Two main problems, first the lifts, at peak times totally incapable of coping with numbers. Have to wait ages and give up so have to walk up to twenty flights of steps, not good after a meal. Forward are four lifts. One has been out of action for the whole cruise, no notice on lift, no mention in Horizon daily news. Totally unacceptable. Second issue size of balcony, depth from door to screen is three feet seven inches. Not a problem in the Baltic, but in sunny places forget it, way too small. There are now more restaurants that charge a supplement than those included in the cost. I feel we are just a step away from “room only” cruises where you pay for all food. Overall a good cruise but cannot help but feel Britannia was designed by accountants. Read Less
Sail Date June 2018
We had sailed on Britannia previously. The second cruise she ever made. That was our first time with P&O and we disliked it so much (as my review at the time will explain) that we said we would never cruise with them again. This cruise ... Read More
We had sailed on Britannia previously. The second cruise she ever made. That was our first time with P&O and we disliked it so much (as my review at the time will explain) that we said we would never cruise with them again. This cruise was a present to us though. So the choice was made for us and we gave the ship and line another chance. Again, nothing has changed and we won’t be returning to P&O and the problems with Britannia are still the same as before. The food was the main issue. As we had a large suite, we had access to the epicurean for breakfast. This was an excellent restaurant and the service and food was perfect. Friendly servers who were great with our little girl. The same can’t be said for the Oriental dining room. The food was constantly dry and cold and could take up to 45 minutes between courses which made meal times drag out. With a one, nearly two year old with us late at night, this was a big problem. The choice of food was poor and we all often struggled to find anything to eat. The buffet was no better. Food tasted as if it had been left under heat lamps for hours and the choice was small and poor and repetitive. It feels as if they are purposefully making the food bad to force you to spend money in the other restaurants. They do seem to like to up sell and try to drain every penny from you at every turn, with ads almost every day for £25 sail away parties and drinks. I know every line does this. We are not strangers to it. But it seems more obvious and blatant with P&O. The grab and go is a great idea and handy for excursions, but again, the food is the same every single day and there is little choice. We were not the only people to complain about the food. Many other passengers mentioned how poor they thought it was and that they’d never had another line with such a poor main dining room experience. The waiters seem overworked. Too many tables each to actually be attentive or get anything to you quickly. Or even top water up. Something which should be simple. The reef kid’s club is better for older children than young. Lots of forms to fill in and lots of rules. We hadn’t come across anything like it on other lines. For you her children there isn’t much in the horizon program. Only the actual play room. A few times we went to the right venue at the right time for an activity, waited and nobody ever turned up. Kids arts and crafts for example, in the live lounge. A bit disorganised and disappointing. One big complaint that hasn’t improved from the last time on Britannia was how little there is to do during the day. The lack of activities on the horizon is pitiful. Largely leaving people to themselves, probably hoping they spend more money rather than sit, bored. The suite and balcony and all the extras were amazing. Great sized room and our stateroom attendant and butler were both very good. No faults there. Read Less
Sail Date June 2018
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.4
Rates 5.0 N/A

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