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7 Southampton to Caribbean - All P&O Cruises Britannia Cruise Reviews

We chose this cruise because it was perfect for a much needed break. We had previously sailed with many other cruise liners and felt that we always referred back to Ventura and Azura. Service had always been commendable however, Britannia ... Read More
We chose this cruise because it was perfect for a much needed break. We had previously sailed with many other cruise liners and felt that we always referred back to Ventura and Azura. Service had always been commendable however, Britannia did not seem to uphold this. Waiters were hard to get hold of for refilling your water glass and after having waited 20 mins with empty coffee cups, we ended up walking out. We then decided to go to a bar to get a drink there, this did not happen either and after 30 minutes we retired to our room! We were just glad that we were not on a drinks package! We felt we could not approach the bar as there was only 1 member of staff behind there and she was always busy. There just seemed to be far less staff than we’ve been used to on cruises and we’ve never had this issue in 20 yrs of cruising. On our last morning, we decided to try the restaurant for breakfast, to which we were ushered quickly with a menu that was described to us as the most convenient! I refused this as I wanted continental but my husband was looking forward to a full English to prepare him for the long drive home. He received a plate with a child’s portion on it! 1 sausage, 2 rashers of bacon, 1 fried egg and a few beans! We looked at the other guests plates and they did not resemble the same small portion. This didn’t seem like your usual service and we wondered if it was due to the gratuities not being charged? Read Less
Sail Date October 2019
We embarked at Southampton and this was quite smooth and uneventful but when we were issued our cruise cards we noticed our dining arrangements had been changed to a table of 8 ? I asked and the attendant said you’ll have to modify it on ... Read More
We embarked at Southampton and this was quite smooth and uneventful but when we were issued our cruise cards we noticed our dining arrangements had been changed to a table of 8 ? I asked and the attendant said you’ll have to modify it on the ship, On the ship we made this our first order of business when we went to the restaurant to check our table we were told we cannot adjust this you should have booked this earlier, I replied with I booked 18months ago how much earlier do you want? He managed to swap our table all at once, then the next night we were told your in freedom dining instead again we were tried to be forced onto a table of 8 we again said no and they literally put a table for 2 in the end of a table for 8, I went a bit mad at the manager who promised from now on every night I could have a decent table for 2 at 7pm , but every night this table was double booked so we always ended up waiting up to a hour and a half so very often missed shows and left the whole dining experience very stressful, Our cabin was very nice a balcony, although the actual balcony seemed smaller than other ships we’ve been on, the ship itself seemed very hot as if the air conditioning wasn’t on and quite a odd design is you cannot walk around the deck as a lot of other ships I’ve been on, and a lot of people commented on this so you always had to continually walk through the ship going up and down stairs or constantly waiting for lifts, The lido deck is nice area for families with plenty of sun beds, but only two small hot tubs which was constantly full of children bouncing in and out, the adult only area is quite nice but no hot tubs unless you pay 30 pounds a day to go into the retreat but we couldn’t because it was fully booked before the cruise started, we had the feeling facilities had been scrimped on a bit for a ship of this size two hot tubs for over 3000 passengers?. food in the horizon buffet was ok but the desserts were very poor ok if you like desserts full of gelatine and no flavour, drinks were of a reasonable price but we purchased more than we wanted to because of waiting for our dining table every night, The stops in the Caribbean were very good experience and the trips seemed quite well organised, would I go on this ship again, only if no other ships were doing the stops I wanted to go on or if it was at the right price, so Britannia would be quite low on my choice of ships. Read Less
Sail Date October 2019
We booked the cruise for our honeymoon to the Caribbean. Not wanting to be straight in the sun we did an Atlantic crossing of 10 days at sea. The ship is very nice but the activities where boring and repetitive. The food is lovely and ... Read More
We booked the cruise for our honeymoon to the Caribbean. Not wanting to be straight in the sun we did an Atlantic crossing of 10 days at sea. The ship is very nice but the activities where boring and repetitive. The food is lovely and the house keeping staff couldn't do enough for you. However the entertainment team looked like they had been struck with a sickness bug and had no energy. The only decent sail a way party was Madeira and British themed evening. The other nights where bland and dull. We had to stop at a different island due to a sick passanger however we arrived at Martinique which was euro not American dollars. We only found out by word of mouth as an announcement wasn't made for a further two hours from being able to get off. Unfortunately the island wasn't expecting a cruise ship so the place was shut down with nothing to do. So we'd changed our money back into euros then with nothing to actually send it on once off the boat. First cruise for us and definitely our last. Not for us. The ship was described as a floating morgue and they weren't wrong. Read Less
Sail Date October 2018
Wanted a longer cruise of three weeks. We have enjoyed a number of trans Atlantic cruises so this suited us well. The cruise out was generally calm and the weather fantastic, excellent for the time of year. The ship itself was in ... Read More
Wanted a longer cruise of three weeks. We have enjoyed a number of trans Atlantic cruises so this suited us well. The cruise out was generally calm and the weather fantastic, excellent for the time of year. The ship itself was in generally good condition,albeit showing signs of wear in places. Carpets were almost threadbare in places. The main point of criticism of the ship itself is that there is a distinct lack of sunbathing space. Sun beds are lined up along the available decks with no room between. The rows themselves are also very close to those in front and behind. My wife who has had both knees replaced could not get on these beds except for those on the end of a row, and once or twice we could not get off the deck without asking people to move their bed as all isles were blocked. Staff as is usually the case were excellent, they do seem busier than ever, but this might be me. They still seem to make time to smile while making sure you have what you need. Finally our ongoing gripe with P&O is their dress code, simply it’s not enforced. Increasingly people are going to diner in shorts, and tea shirts are very popular also. Both theoretically against policy. Formal nights are similar. People do not wear jackets and or ties but still dine in the main restaurants. I accept P&O are loath to upset these customers but it does, by its inactivity, seem happy to upset those of us who like the dress codes. Please P&O either enforce or end the dress codes but stop sitting on the fence!! Read Less
Sail Date October 2018
This was our first cruise & possibly our last ! The ship itself was nice. There are a lot of facilities & we couldn't fault these. The dining facilities were good with the evening meals very good & on occasion ... Read More
This was our first cruise & possibly our last ! The ship itself was nice. There are a lot of facilities & we couldn't fault these. The dining facilities were good with the evening meals very good & on occasion excellent. The service was impressive & professional, however some of the waiters/waitresses in the dining room at dinner were rude & perfunctory. The accommodation was very good considering this was a ship with a limited amount of space available. The cabin steward was very hard working & kept the cabin spotless. My biggest disappointment was the ports of call. The ports themselves with the exception of St Kitts & Barbados were uninteresting, probably as due to the restraints of time available ashore before sailing to the next port meant we were unable to traverse too far or explore any island very well. I think my overriding beef was for the money I spent I could have had better value by booking two beach-based Caribbean holidays with more possibility of a tan !! I appreciate that you either like cruising or not (the majority of people we spoke to were multiple cruise ship veterans who loved it) however I was not overawed & am unlikely to try a cruise again (unless the price was "right" !!) Read Less
Sail Date October 2016
We married on the Ventura 5 years ago,so thought we would celebrate our fith Anniversay on a similar route but this time on the newest addition to the fleet. We have also had the pleasure of sailing on the Azura and Oceana. Not quite ... Read More
We married on the Ventura 5 years ago,so thought we would celebrate our fith Anniversay on a similar route but this time on the newest addition to the fleet. We have also had the pleasure of sailing on the Azura and Oceana. Not quite so many pluses for us as we were quite dissapointed with the ship or should I say certain new relaxed dress codes, on top of a few other niggles we haven't experienced before. So pluses first! Embarkation was so well managed, considering the scale of the operation in hand, it was made very simple and really stress free. The cabin A533 was compact but perfectly adequate, my husband is 6'6, he managed the slightly smaller shower room quite well, all things considered! Our very experienced cabin boy Mickey was so very helpful and extremely cheerful for our first two weeks, our new recruit Josef was just learning the ropes but was always smiling too. The staff throughout the ship were always happy, courteous and willing to share a few words with you. The food in the restaurants as usual was first class, we very much enjoyed The beach house as an alternative to the Peninsular restaurant.Sunny the waiter was so attentive and friendly. However we won't be opting for freedom dining again! Cleanliness and decor throughout Britannia was pristine and quite plush, seating in the Atrium was very relaxing and felt quite opulent. The Crows nest was a wonderful venue, spacious, beautifully furnished and fabulous entertainment from the resident pianist. Sam Bailey was truly amazing, what a wonderful character, so very natural. Unfortunately the sound system had a major fault, so Sam couldn't perform for her two shows, so she sat on a stall on the stage and spoke to the audience, Giving us an insight to her new life since X Factor and encouraging any questions from the audience. She was able to perform the next day, it was well worth the wait! What a fabulous show! Ok so now the minuses! The pagers given out if you are freedom dining.... not good, felt like we were waiting for a table in a fast food cafe. The Limelight club, the two option menus, were not very good, not enough choice,the extra £22 charge per person, certainly wasn't justified.so we didn't get to see one of the specialist acts in this venue. The soot from the chimneys was a real problem, literally covering the decks,sunbeds etc, clothes too, you could take your clothing to the reception, who would arrange for a free washing service. Not very acceptable to see this amount of soot everywhere and not very healthy either I would have thought. The live lounge, as this is a drinking venue, people would sit and watch the first performance, then stay there drinking for the rest of the evening, so it was totally impossible to get a seat, or to actually see the performance on the stage. It got quite uncomfortable in there as the seated audience, were cross that people were standing around the venue obstructing the view. Four times we attempted to see a show here but just gave up as it was packed out. The only time we did manage to get a seat, was when a DJ was playing, sadly the problem then was, 10/12 year olds dancing on the dance floor, at 11.00, if felt a bit like Butlins! The biggest problem for us was the very relaxed dress code, P & O is obviously now hoping to attract a different passenger onboard. A dress night is exactly that, or it should be! An alternative of a day suit for gentleman, with a tie or rather than evening dress, a cocktail dress for ladies. If you do not wish to partake,then you should not be eating in the specialist restaurants or the penninsulor or Meridian. The buffet / Horizon restaurant should be your only eating venue. I was shocked on several occasions to see T shirt,jeans,trainers combo being worn, bad enough on casual nights but unexceptable on formal nights! I asked one of the waiters why this was allowed? His response was , it's the modern generation madam! Yet it quite clearly states the dress code in brochures and evening paper. I saw several men walk through the horizon bar with no shirts on at all! I overheard a lady on a subbed telling her friend, she will Finnish off her water bottle as she will be filling it with vodka for the evening! What with a couple not even making it onto the ship, as they were detained on the plane on the way out from Gatwick! It does make you wonder if this relaxed dress code is inviting a different type of passenger. Disembarkation was a simple procedure also, however the disgusting mini bus that was sent to transport us to the airport was a death trap and broke down in transit. After the terrible fatal accident that had occurred to the passengers on Azura in Dominica, we were all rather concerned that the fault alarm was sounding practically from the start, it was struggling on any incline,so other vehicles were overtaking us on blind bends etc, then when it did get to the top, speed dangerously along very unkept roads full of huge potholes. It really was quite a frightening experience. I'm not blaming the driver, but please P & O check the condition of the coaches you are packing your passengers onto and the roadworthyness of the vehicles provided. So to sum up Britannia, for us not a terribly good lay out, the glass lifts are better on your other ships, somehow it simply doesn't flow. The atmosphere just isn't as good as our previous cruises, so sadly a thumbs down from us! Read Less
Sail Date October 2016
D deck with a balcony and sofa !!....small but useable for the time at sea. Glad we had the balcony as you will see. Embarkation was as we expected. Security was good and not over the top. Reception on board was less than expected. ... Read More
D deck with a balcony and sofa !!....small but useable for the time at sea. Glad we had the balcony as you will see. Embarkation was as we expected. Security was good and not over the top. Reception on board was less than expected. being greeted, however nicely, and guided to my lift by a security officer is not what I expect. P & O employ Hotel Officers and Assistants, they were conspicuous by their absence to meet and greet clients, who after all have paid a lot of money! Fortunately, my wife and I have professional links with working on ships, both transatlantic and Med' and caribbean cruise liners , so finding our cabin was not a great problem, but it would be nice to be greeted as guests, as apposed to be accepted as not a security threat !!!. Our cabin on D deck was with a balcony and sofa ! Small and just about manageable for our needs. Our cabin steward was on hand with our cases and professionally asked if there was anything we wanted then or during our cruise. A couple of small requests were made and I have to say, not forgotten. The cabin was clean and tidy and kept that way during our voyage. As we were with a party of some 15 other adults and a few children, it was the 2nd sitting for dinner that was chosen for us. Retrospectively, I would not have chosen this, however we did enjoy some good food and good service from the waiting staff. Having enjoyed a late dinner, it would have been good to avail ourselves of the late night entertainment. All I can say is that if you ate late, forget getting a seat in ANY of the entertainment venues. In fact on two occasions we couldn't even get into the theatre or lounge. Consequently, we resigned ourselves to having an early night and playing backgammon in one of the quieter parts of the ship or in our cabin. On The Britannia, the shows ( 3 ) we saw were really entertaining, but we had to watch the shows before dinner, which was not ideal. The appeal to clients of the Artists needs to be looked at, your shows were massively oversubscribed in all rooms/theatres. This leads to serious dissatisfaction and like us, disappointment. Sad, but true, some passengers sat through all performances on a single night....sad or selfish ??. Perhaps clearing the auditoriums after each performance might help. Public areas were generally clean and kept tidy. What I didn't expect was that trays of food and drinks were able to be taken out of the buffet restaurant and scattered throughout the ship. The mess was not what I expected, nor the fact that this mess was not cleaned up for several hours, despite staff, ostensibly serving drinks on deck, were ignoring it ! Not what I expect of P & O. Toilets in public areas !!! Need I say no more ? A constant problem it seems. Get them sorted out, a flooded , overflowing toilet is not a pretty sight, especially if one is disabled and has less access to toilets than most. ( P.s. We are not disabled but notice such events) Ships Officers ... Visibility to passengers........ Deck Officers are responsible for your safety and getting you from port to port in good time. Engineering Officers again make sure you are safe and that their machinery works to get you safely and comfortably from port to port. The ships Doctor and nurses....that speaks for itself ! Hotel Officers....those with bits of white braid between their gold braid should be responsible for your comfort, feeding, entertainment and general pleasure of being on their ship. Sadly less visible than the former Officers !!! As The Captain said at his Gala Party, Britannia is a glorified floating hotel.....so where were the Hotel Officers during our cruise ? Sadly not a good experience. Read Less
Sail Date October 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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