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19 Southampton to Caribbean - All P&O Cruises Britannia Cruise Reviews

We chose this cruise because it was perfect for a much needed break. We had previously sailed with many other cruise liners and felt that we always referred back to Ventura and Azura. Service had always been commendable however, Britannia ... Read More
We chose this cruise because it was perfect for a much needed break. We had previously sailed with many other cruise liners and felt that we always referred back to Ventura and Azura. Service had always been commendable however, Britannia did not seem to uphold this. Waiters were hard to get hold of for refilling your water glass and after having waited 20 mins with empty coffee cups, we ended up walking out. We then decided to go to a bar to get a drink there, this did not happen either and after 30 minutes we retired to our room! We were just glad that we were not on a drinks package! We felt we could not approach the bar as there was only 1 member of staff behind there and she was always busy. There just seemed to be far less staff than we’ve been used to on cruises and we’ve never had this issue in 20 yrs of cruising. On our last morning, we decided to try the restaurant for breakfast, to which we were ushered quickly with a menu that was described to us as the most convenient! I refused this as I wanted continental but my husband was looking forward to a full English to prepare him for the long drive home. He received a plate with a child’s portion on it! 1 sausage, 2 rashers of bacon, 1 fried egg and a few beans! We looked at the other guests plates and they did not resemble the same small portion. This didn’t seem like your usual service and we wondered if it was due to the gratuities not being charged? Read Less
Sail Date October 2019
We embarked at Southampton and this was quite smooth and uneventful but when we were issued our cruise cards we noticed our dining arrangements had been changed to a table of 8 ? I asked and the attendant said you’ll have to modify it on ... Read More
We embarked at Southampton and this was quite smooth and uneventful but when we were issued our cruise cards we noticed our dining arrangements had been changed to a table of 8 ? I asked and the attendant said you’ll have to modify it on the ship, On the ship we made this our first order of business when we went to the restaurant to check our table we were told we cannot adjust this you should have booked this earlier, I replied with I booked 18months ago how much earlier do you want? He managed to swap our table all at once, then the next night we were told your in freedom dining instead again we were tried to be forced onto a table of 8 we again said no and they literally put a table for 2 in the end of a table for 8, I went a bit mad at the manager who promised from now on every night I could have a decent table for 2 at 7pm , but every night this table was double booked so we always ended up waiting up to a hour and a half so very often missed shows and left the whole dining experience very stressful, Our cabin was very nice a balcony, although the actual balcony seemed smaller than other ships we’ve been on, the ship itself seemed very hot as if the air conditioning wasn’t on and quite a odd design is you cannot walk around the deck as a lot of other ships I’ve been on, and a lot of people commented on this so you always had to continually walk through the ship going up and down stairs or constantly waiting for lifts, The lido deck is nice area for families with plenty of sun beds, but only two small hot tubs which was constantly full of children bouncing in and out, the adult only area is quite nice but no hot tubs unless you pay 30 pounds a day to go into the retreat but we couldn’t because it was fully booked before the cruise started, we had the feeling facilities had been scrimped on a bit for a ship of this size two hot tubs for over 3000 passengers?. food in the horizon buffet was ok but the desserts were very poor ok if you like desserts full of gelatine and no flavour, drinks were of a reasonable price but we purchased more than we wanted to because of waiting for our dining table every night, The stops in the Caribbean were very good experience and the trips seemed quite well organised, would I go on this ship again, only if no other ships were doing the stops I wanted to go on or if it was at the right price, so Britannia would be quite low on my choice of ships. Read Less
Sail Date October 2019
We booked the cruise for our honeymoon to the Caribbean. Not wanting to be straight in the sun we did an Atlantic crossing of 10 days at sea. The ship is very nice but the activities where boring and repetitive. The food is lovely and ... Read More
We booked the cruise for our honeymoon to the Caribbean. Not wanting to be straight in the sun we did an Atlantic crossing of 10 days at sea. The ship is very nice but the activities where boring and repetitive. The food is lovely and the house keeping staff couldn't do enough for you. However the entertainment team looked like they had been struck with a sickness bug and had no energy. The only decent sail a way party was Madeira and British themed evening. The other nights where bland and dull. We had to stop at a different island due to a sick passanger however we arrived at Martinique which was euro not American dollars. We only found out by word of mouth as an announcement wasn't made for a further two hours from being able to get off. Unfortunately the island wasn't expecting a cruise ship so the place was shut down with nothing to do. So we'd changed our money back into euros then with nothing to actually send it on once off the boat. First cruise for us and definitely our last. Not for us. The ship was described as a floating morgue and they weren't wrong. Read Less
Sail Date October 2018
My 1st cruise and my other halfs 2nd TA re-positioning cruise. The Britannia is a great ship,and we enjoyed our holiday the chance to wind down from work for several days before in the Caribbean was great. I found the ship to be very ... Read More
My 1st cruise and my other halfs 2nd TA re-positioning cruise. The Britannia is a great ship,and we enjoyed our holiday the chance to wind down from work for several days before in the Caribbean was great. I found the ship to be very clean and tidy, however I will say the colour pallate is a little on the neutral side and not to every ones taste. The inside of the ship, and central area is pleasant to spend time in, however we tended once the weather warmed up after Maderia to spend most of our time in the Sunset bar on the aft of the ship which was a pleasant spot. We booked for the 8.30 fixed dining, thinking this would free up more time in ports and we would be able to see the early shows/ entertainment. We were very disappointed that a lot of evenings there was no early 7pm shows only 8:30pm, (whilst we were dining) or 10:45pm. (Quite a while to wait after dinner). P&O to sort this out as it's quite unfair on those with the later dining choice. We did also try and see a late show at the live lounge, and found that there were no seats , as a lot of people had gathered there for the later disco. Our cabin steward looked after us well, our standard balcony cabin, was smart and the shower and storage walk in wardrobe larger than I expected, The balcony is a little narrow compared to some other ships we were moored next too. The food was generally good in the restaurant, but things were not always exactly as described. The food in the buffet got quite repetitive on a fortnight cruise. I think there needs to be a little more variety,very traditional very british fare. I was a little disappointed in the activities on offer, I enjoy my art and there were no art or craft sessions on board. Though lots of pub quizs. Personally I thought the sail away parties were a little bit brash especially the one in Antigua with Azura moored alongside us. We stayed for the 15 day cruise, having decided on the extra day in Barbados, and we felt like P&O basically ignored us with very little information on the last 2 days. People were sat around the ship with their carry on on day 14 it kind of felt like our holiday had already ended:( We did the land and sea tour in St Lucia which was excellent, gave a really good feel for the island, and we enjoyed the swim off the catamaran. In Antigua, we did a half day beach activity to Dickenson Bay, which was enjoyable despite the occasional rain Barbados on our 2nd day we did the farewell to Barbados tour which was nice to see with a few short stops and a bit of lunch. Read Less
Sail Date October 2018
I have been with P&O many times. I have always been full of praise and delight, about all off our Cruises’s However, I am now questioning if I will EVER use P&O again. P&O is now owned by Carnival, it shows that all they ... Read More
I have been with P&O many times. I have always been full of praise and delight, about all off our Cruises’s However, I am now questioning if I will EVER use P&O again. P&O is now owned by Carnival, it shows that all they are interested in is money. The Britannia is a “Cash - Cow”. No interest in the care of passengers needs. I was on P&O’s Britannia for 16days to the Western Caribbean on the 26/10/18. Starting off from Southampton flying back from Barbados to Gatwick. I have never seen such disgusting behaviour from both passengers and overpowering bullying staff. The food was disgusting, I was with freedom dining in the Meridian. The staff were non existent, just like the food, we had to wait forever to be served. ( not the fault of the staff in the restaurant, perhaps bullying officer crew members) It was no different than the buffet dining, except in the buffet you had more choice of HOT food. We tried a few of the paid Restaurants £30 extra per person was it worth it... NO The only one that was good was the “beach hut” £7.50. In Epicurean Resturant a long hair was found inside a roll. A lot of people ( me and my friends included) were complaining about the type of clientele the passengers were I could only say Feral, loud, brash, drunk and disgusting. 10 people detained and escorted off the ship. P&O is now owned by Carnival, it shows that all they are interested in is money. Not the service or care of passengers needs. Too long at sea. If we had wanted to go on a Butlin’s holiday we would have booked with them. The design of the ship is awful! The entertainment was extremely poor throughout the two weeks. The reception is a very small enclosed space and to have pungently strong lilies is CRASS to someone who has allergic reactions, having to use an epi - pen. I could go on, however I will not. I thank you P&O Britannia for RUINING my holiday and making my holiday a MISERY for two weeks. Read Less
Sail Date October 2018
Wanted a longer cruise of three weeks. We have enjoyed a number of trans Atlantic cruises so this suited us well. The cruise out was generally calm and the weather fantastic, excellent for the time of year. The ship itself was in ... Read More
Wanted a longer cruise of three weeks. We have enjoyed a number of trans Atlantic cruises so this suited us well. The cruise out was generally calm and the weather fantastic, excellent for the time of year. The ship itself was in generally good condition,albeit showing signs of wear in places. Carpets were almost threadbare in places. The main point of criticism of the ship itself is that there is a distinct lack of sunbathing space. Sun beds are lined up along the available decks with no room between. The rows themselves are also very close to those in front and behind. My wife who has had both knees replaced could not get on these beds except for those on the end of a row, and once or twice we could not get off the deck without asking people to move their bed as all isles were blocked. Staff as is usually the case were excellent, they do seem busier than ever, but this might be me. They still seem to make time to smile while making sure you have what you need. Finally our ongoing gripe with P&O is their dress code, simply it’s not enforced. Increasingly people are going to diner in shorts, and tea shirts are very popular also. Both theoretically against policy. Formal nights are similar. People do not wear jackets and or ties but still dine in the main restaurants. I accept P&O are loath to upset these customers but it does, by its inactivity, seem happy to upset those of us who like the dress codes. Please P&O either enforce or end the dress codes but stop sitting on the fence!! Read Less
Sail Date October 2018
Only cruise to the destinations at the right time. A lot of people who just like to drink eat and drunk a lot of the time. Dramas constantly going on with lots of people gossiping. Stealing from the shops and they are not that great ... Read More
Only cruise to the destinations at the right time. A lot of people who just like to drink eat and drunk a lot of the time. Dramas constantly going on with lots of people gossiping. Stealing from the shops and they are not that great either. Been on lots of other cruises with other company's and I must say this has to be the worst. Not A lot of choice of entertainment and what there is much the same pub quiz bingo etc. Every single thing you have to pay for even water now that I feel is bad. Dining seating times are not always suitable and they would not change ours to an earlier time for even a birthday night so we never ate in them. We only ate in what was called the push and shove / canteen or known as the buffet resturant. Think wisely on who you travel with. Read Less
Sail Date October 2018
I have always wanted to go to the Caribbean, My husband booked a Suite which was gorgeous and all the trappings you would expect including the butler!! We had an adventure a couple of days in with the Captain waking us to advise what was ... Read More
I have always wanted to go to the Caribbean, My husband booked a Suite which was gorgeous and all the trappings you would expect including the butler!! We had an adventure a couple of days in with the Captain waking us to advise what was going to happen as there was a medical emergency and we had to turn into the storm, I was thrilled , not for the poorly person but the excitement of being on a bouncy castle in the sea!! Husband on the other had was dealing with his sea sickness bands and other medication. anyway after that it was wonderful locations, celebrations, our silver anniversary was celebrated with flowers and Maderia. Then the best part 6 days at se, I celebrated my 60th with a hot stone massage something not to miss... It was a wonderful day with the bottle of champagne being cracked open. The islands were lovely, we had another emergency so never got to see St Vincent, I just hope that both people were ok. We left the ship in Barbadous our son had flown over with BA to meet us...a wonderful end to the holiday, which up until then had been great. then it was time to fly back!!!!!! Our son returned to his BA flight (he works for them) and we were cattle classes on to a horrendous Thomas Cook flight. We had paid over 8k for the suite with NO option to book any other airline. Words cannot be written of how awful the flight was..... but I will never fly again with Thomas Cook, crew were rude, and when I pointed, when we landed in LGW that there was 8 people waiting for assist and the manifest would have said so,the cabin manager Kevin who we had not seen all flight realised that maybe customer service was an attribute his staff did not have!! Read Less
Sail Date October 2018
We have absolutely loved the ship, some may dislike the absence of the mid ship staircase but it did not worry us at all. Very new modern surroundings and luxury furnishings. Excellent food Egg Benedict was always cold (tried 6 ... Read More
We have absolutely loved the ship, some may dislike the absence of the mid ship staircase but it did not worry us at all. Very new modern surroundings and luxury furnishings. Excellent food Egg Benedict was always cold (tried 6 times) and once hard boiled Lobster twice and nice Fish and curry very good Entertainment was not at all our taste, which is the shame, only 2 acts were good (comedian and 1 theatre performance). It may be aimed for older people. We felt the stuff sometimes lacked friendliness, especially in the sit down restaurant during the day (some waiters smelled of cigarette smoke) but our select dining was perfect, connected with the stuff and loved every bit of it. We had to ask to be changed to first sitting which seems to be hard to get but it was sorted on a second day Egg Benedict was always cold (tried 6 times) and once hard boiled Lobster twice and second was absolute treat Fish and curry very good A few starters were hit and miss Would love to come again! Read Less
Sail Date October 2017
We selected this ship thinking it would be perfect due to the age and size, and how wrong were we. Who ever designed the ship needs to have a rethink. The whole layout is wrong. I felt it is crammed with cabins. Nothing is grand and ... Read More
We selected this ship thinking it would be perfect due to the age and size, and how wrong were we. Who ever designed the ship needs to have a rethink. The whole layout is wrong. I felt it is crammed with cabins. Nothing is grand and giving off a wow factor. The service on the ship is average - nothing special. Staff are not really interested or bothered. The food in Horizon is just normal canteen food. hygiene on the ship is the worst I have ever seen, it's not policed at all by staff, people just walk past staff disinterested staff, water bottles being filled up at the water drink station again staff witnessed but nothing said. We had food in Merdian this was a hit and miss, you either had good service one night and awful service the next. My feeling is as soon as you get on the ship they want you to spend and spend. The drinks are expensive. Our room was ok we had an inside cabin but noise issues and complaining we were moved to a balcony- no way would I pay what some people paid for 23 nights. The entertainment was very poor, no real interaction in the day time, and night time was poor. P&O you really need to listen to customers and take on board what people are saying and learn from it. You have a British ship but yet hire Indian people....nice enough people but they are not giving the best customer service...and the reason is they don't speak 100% English. Would I go on P&O again my answer is definitely NOT, nothing special was given to me. Read Less
Sail Date October 2017
My main concern was with the number of people on board would there be queues at embarkation, restaurants, disembarking or even getting sun loungers? Well, there was no need for me to worry * Embarkation with luggage deliIt wavered ... Read More
My main concern was with the number of people on board would there be queues at embarkation, restaurants, disembarking or even getting sun loungers? Well, there was no need for me to worry * Embarkation with luggage deliIt wavered to the cabin during lunch was completed within a couple of hours * There was no waiting in line to enter restaurants * Disembarking to go ashore went extremely smoothly * We always found sun loungers Our overall experience was positive. However,...... P&O need to address the service in the main restaurants. Waiters were slow, did not have a proper grasp of English and sometimes were quite rude. It was if they were doing us a favour by serving our meals. It was an effort to get mustard , marmite or honey at breakfast for instance, Also, one could not get a swim unitl 0800. It was only after a little pesuasion that we managed a swim at 0715. Come on P&O , on a Caribbean Cruise get the pool open earlier. Read Less
Sail Date October 2017
We chose this cruise as a way to see a new part of the world and to enjoy a much anticipated ship. We had read some negative comments on here prior to booking but having met some of the kind of people who moan about beaches being ... Read More
We chose this cruise as a way to see a new part of the world and to enjoy a much anticipated ship. We had read some negative comments on here prior to booking but having met some of the kind of people who moan about beaches being 'sandy' before, we weren't deterred ;) The food was nothing short of excellent in all venues and the service was faultless. The cabin was an ideal size and the balcony was perfect for sitting out and enjoying the view. The vast majority of staff were welcoming, efficient and friendly. The organised activities on board were wide in range and didn't allow much time to be bored, even on our 5 days at sea. We met some lovely fellow passengers, all of whom were determined to have a nice holiday and to enjoy everything that was on offer. We did notice some rude passengers who were an embarrassment to themselves at times by being rude either to staff or fellow passengers, goodness only knows what makes people aggressive on holiday! I wouldn't hesitate to recommend this cruise or ship to anyone. Go with the right attitude of enjoying a holiday in a luxury hotel at sea and a chance to explore a new part of the world and you'll be happy with all it has to offer. Read Less
Sail Date October 2017
This was our 2nd cruise having previously been on a Thomson one so our expectations were high. Sadly we were disappointed. I will try to keep it simple with pros and cons. PROS Food was very good in all restaurants including the ... Read More
This was our 2nd cruise having previously been on a Thomson one so our expectations were high. Sadly we were disappointed. I will try to keep it simple with pros and cons. PROS Food was very good in all restaurants including the buffet. Sindu was the best place to eat. Cabin was adequate and very clean. Ship decor was lovely and all areas clean. Staff were very pleasant and helpful even though they work a lot of hours. Plenty to do every day with lots of choice and daily information on what was going on. Gym was very well kitted out with up to date equipment. Having had to visit the doctor, I can say he was great even if I did have to pay for it. CONS Seating very difficult in all areas of the ship. Especially on the top of the ship. If you want to sit in the sun you will have to put your towel out at 6am! P&O say you cannot reserve sun beds yet they do nothing about it meaning if you are up there too late you won't get one. Drinks are too expensive. Only choice of tea, coffee or water at lunch time unless you pay for it. If juice runs out at breakfast it isn't replaced so you just get the above. Shops are designer and expensive. The retreat was booked up for the whole 2 weeks from day 1 so you have to get in quick or miss out. Shower room/toilet very small. Not much room to manoeuvre. Some other passengers were rude and obsessed with getting to the first of everything. Get to the theatre 45 mins before show if you want a decent seat. Same in Brodie's bar if you want to do a quiz. Excursions are way too expensive. You can do all of the things they offer on your own for a fraction of the price. Sail away parties are so cringeworthy. Singing Rule Britannia with the words "Britons never, never, never shall be slaves" just didn't seem right when leaving the islands considering the history of where we were !!!!! Lifts are ridiculous. Feel so sorry for wheelchair users who were just squeezed in. Always full and having to wait for up to 5 lifts before being able to get one. If the stairs were in the same place as the lifts it would have helped. Didn't see Sam Bailey as the sound system died for the whole evening. All in all we didn't enjoy cruising. It felt like we were in a giant floating school with some very selfish and childish people in our fellow passengers. I never want to be asked again how many cruises I've done. Or be told how many other people have done. I'm just not interested if you have cruised 25 times ! Flight home was absolutely dreadful. Even though that wasn't P&Os fault it was still part of our holiday. Cruising is like Marmite. Love it or hate it ! Read Less
Sail Date October 2016
I thought I would focus my review on the features of this lovely new ship I loved the most. Overall the interior of the ship is stunning. The variety of finishes of wood, fabrics, metal and marble used with effective lighting accents ... Read More
I thought I would focus my review on the features of this lovely new ship I loved the most. Overall the interior of the ship is stunning. The variety of finishes of wood, fabrics, metal and marble used with effective lighting accents plus the wide, spacious passageways are terrific. There are an infinite number of great places to sit in and enjoy. I was seldom conscious that I was sharing the ship with 4000 people. Another highlight was the Lido deck with three very large pools, one forward reserved exclusively for adults. There are plenty of lounges to go around. We took good advantage of the speciality restaurants as well. They cost extra, however. My favorite hands down was the Epicurean. It is elegant, quiet and the service as well as the cuisine on two different menus were outstanding. The other outstanding feature for me was the Retreat which costs extra, but provides a welcome opportunity to be in a more intimate, secluded outdoor environment, away from all the music around the lido deck pool area. Limited food is served at lunch in the Retreat as well. Read Less
Sail Date October 2016
This was our first cruise & possibly our last ! The ship itself was nice. There are a lot of facilities & we couldn't fault these. The dining facilities were good with the evening meals very good & on occasion ... Read More
This was our first cruise & possibly our last ! The ship itself was nice. There are a lot of facilities & we couldn't fault these. The dining facilities were good with the evening meals very good & on occasion excellent. The service was impressive & professional, however some of the waiters/waitresses in the dining room at dinner were rude & perfunctory. The accommodation was very good considering this was a ship with a limited amount of space available. The cabin steward was very hard working & kept the cabin spotless. My biggest disappointment was the ports of call. The ports themselves with the exception of St Kitts & Barbados were uninteresting, probably as due to the restraints of time available ashore before sailing to the next port meant we were unable to traverse too far or explore any island very well. I think my overriding beef was for the money I spent I could have had better value by booking two beach-based Caribbean holidays with more possibility of a tan !! I appreciate that you either like cruising or not (the majority of people we spoke to were multiple cruise ship veterans who loved it) however I was not overawed & am unlikely to try a cruise again (unless the price was "right" !!) Read Less
Sail Date October 2016
We married on the Ventura 5 years ago,so thought we would celebrate our fith Anniversay on a similar route but this time on the newest addition to the fleet. We have also had the pleasure of sailing on the Azura and Oceana. Not quite ... Read More
We married on the Ventura 5 years ago,so thought we would celebrate our fith Anniversay on a similar route but this time on the newest addition to the fleet. We have also had the pleasure of sailing on the Azura and Oceana. Not quite so many pluses for us as we were quite dissapointed with the ship or should I say certain new relaxed dress codes, on top of a few other niggles we haven't experienced before. So pluses first! Embarkation was so well managed, considering the scale of the operation in hand, it was made very simple and really stress free. The cabin A533 was compact but perfectly adequate, my husband is 6'6, he managed the slightly smaller shower room quite well, all things considered! Our very experienced cabin boy Mickey was so very helpful and extremely cheerful for our first two weeks, our new recruit Josef was just learning the ropes but was always smiling too. The staff throughout the ship were always happy, courteous and willing to share a few words with you. The food in the restaurants as usual was first class, we very much enjoyed The beach house as an alternative to the Peninsular restaurant.Sunny the waiter was so attentive and friendly. However we won't be opting for freedom dining again! Cleanliness and decor throughout Britannia was pristine and quite plush, seating in the Atrium was very relaxing and felt quite opulent. The Crows nest was a wonderful venue, spacious, beautifully furnished and fabulous entertainment from the resident pianist. Sam Bailey was truly amazing, what a wonderful character, so very natural. Unfortunately the sound system had a major fault, so Sam couldn't perform for her two shows, so she sat on a stall on the stage and spoke to the audience, Giving us an insight to her new life since X Factor and encouraging any questions from the audience. She was able to perform the next day, it was well worth the wait! What a fabulous show! Ok so now the minuses! The pagers given out if you are freedom dining.... not good, felt like we were waiting for a table in a fast food cafe. The Limelight club, the two option menus, were not very good, not enough choice,the extra £22 charge per person, certainly wasn't justified.so we didn't get to see one of the specialist acts in this venue. The soot from the chimneys was a real problem, literally covering the decks,sunbeds etc, clothes too, you could take your clothing to the reception, who would arrange for a free washing service. Not very acceptable to see this amount of soot everywhere and not very healthy either I would have thought. The live lounge, as this is a drinking venue, people would sit and watch the first performance, then stay there drinking for the rest of the evening, so it was totally impossible to get a seat, or to actually see the performance on the stage. It got quite uncomfortable in there as the seated audience, were cross that people were standing around the venue obstructing the view. Four times we attempted to see a show here but just gave up as it was packed out. The only time we did manage to get a seat, was when a DJ was playing, sadly the problem then was, 10/12 year olds dancing on the dance floor, at 11.00, if felt a bit like Butlins! The biggest problem for us was the very relaxed dress code, P & O is obviously now hoping to attract a different passenger onboard. A dress night is exactly that, or it should be! An alternative of a day suit for gentleman, with a tie or rather than evening dress, a cocktail dress for ladies. If you do not wish to partake,then you should not be eating in the specialist restaurants or the penninsulor or Meridian. The buffet / Horizon restaurant should be your only eating venue. I was shocked on several occasions to see T shirt,jeans,trainers combo being worn, bad enough on casual nights but unexceptable on formal nights! I asked one of the waiters why this was allowed? His response was , it's the modern generation madam! Yet it quite clearly states the dress code in brochures and evening paper. I saw several men walk through the horizon bar with no shirts on at all! I overheard a lady on a subbed telling her friend, she will Finnish off her water bottle as she will be filling it with vodka for the evening! What with a couple not even making it onto the ship, as they were detained on the plane on the way out from Gatwick! It does make you wonder if this relaxed dress code is inviting a different type of passenger. Disembarkation was a simple procedure also, however the disgusting mini bus that was sent to transport us to the airport was a death trap and broke down in transit. After the terrible fatal accident that had occurred to the passengers on Azura in Dominica, we were all rather concerned that the fault alarm was sounding practically from the start, it was struggling on any incline,so other vehicles were overtaking us on blind bends etc, then when it did get to the top, speed dangerously along very unkept roads full of huge potholes. It really was quite a frightening experience. I'm not blaming the driver, but please P & O check the condition of the coaches you are packing your passengers onto and the roadworthyness of the vehicles provided. So to sum up Britannia, for us not a terribly good lay out, the glass lifts are better on your other ships, somehow it simply doesn't flow. The atmosphere just isn't as good as our previous cruises, so sadly a thumbs down from us! Read Less
Sail Date October 2016
Just back from transatlantic and 2 week cruise round the Caribbean on Britannia. Had a great time. The call at Tenerife on the way out was caused by a problem with the port in Madeira - not something P & O could have foreseen. The ship ... Read More
Just back from transatlantic and 2 week cruise round the Caribbean on Britannia. Had a great time. The call at Tenerife on the way out was caused by a problem with the port in Madeira - not something P & O could have foreseen. The ship is very elegant, and,yes, the layout is different from the rest of the fleet - but the layout inside was well designed so the size of the ship is not too intimidating. Entertainment was of a high standard and the Dance instructors on both cruises were excellent. Madeleine Bell and the Morecombe and Wise acts in the Limelight Club were excellent. The Cookery Club was great fun and the food in the speciality restaurants was very good. The only criticisms really were lack of maintenance e.g. lift buttons, lighting on Lido deck - should be attended to- especially with the ship being so new. The most common complaint throughout the cruise was that no procedure was in place to manage the 'towel on sunbed' problem, even though there were frequent comments on this in the daily paper. Whilst there was a pianist in the Crows Nest every evening we never saw the piano in the Atrium being played - would have attracted more people there if a pianist was on hand. The positoning of lifts and stairs is different to the rest of the fleet, but once you get to know your way around it is fine. Yes lifts get busy at peak times - again this isn't unique to Britannia. Overall, a great holiday and will defintely be checking out future itineraries planned for Britannia. Read Less
Sail Date October 2015
this was poor, poor value for what we paid. the food was average on most nights and on some nights it was sent back by myself and other passengers. the evening buffet has been almost diminished to what is was like on p&o five years ... Read More
this was poor, poor value for what we paid. the food was average on most nights and on some nights it was sent back by myself and other passengers. the evening buffet has been almost diminished to what is was like on p&o five years ago. the vegetables dried up and not a lot of choice, no fish on many occasions. better food at my local carvery, that is not what you expect on a flag ship! we paid a lot of money for this cruise and was really let down in comparison to othed cruise companies. we will never go or recommend p&o again. the acts were mainly poor quality and it was impossible to get a seat in the limelight bar unless you got there about an hour before. pool area was like being at Butlins in the 60's and no way could you get a subbed anywhere after 8.30, around the pools you needed to reserve your bed at about 7o'clock in the morning. the staff did nothing to alleviate this even after many many complaints. go with another company is what i say even if you have to pay a bit more money. i cannot believe what we paid for this cruise and what p&o gave us. also they messed up on sending medical information to the ships officers and i just don't know where that has gone, several passengers had the same problem as myself, please don't bother unless you get it for a bargain price about £400. is what is was worth. Read Less
Sail Date October 2015
D deck with a balcony and sofa !!....small but useable for the time at sea. Glad we had the balcony as you will see. Embarkation was as we expected. Security was good and not over the top. Reception on board was less than expected. ... Read More
D deck with a balcony and sofa !!....small but useable for the time at sea. Glad we had the balcony as you will see. Embarkation was as we expected. Security was good and not over the top. Reception on board was less than expected. being greeted, however nicely, and guided to my lift by a security officer is not what I expect. P & O employ Hotel Officers and Assistants, they were conspicuous by their absence to meet and greet clients, who after all have paid a lot of money! Fortunately, my wife and I have professional links with working on ships, both transatlantic and Med' and caribbean cruise liners , so finding our cabin was not a great problem, but it would be nice to be greeted as guests, as apposed to be accepted as not a security threat !!!. Our cabin on D deck was with a balcony and sofa ! Small and just about manageable for our needs. Our cabin steward was on hand with our cases and professionally asked if there was anything we wanted then or during our cruise. A couple of small requests were made and I have to say, not forgotten. The cabin was clean and tidy and kept that way during our voyage. As we were with a party of some 15 other adults and a few children, it was the 2nd sitting for dinner that was chosen for us. Retrospectively, I would not have chosen this, however we did enjoy some good food and good service from the waiting staff. Having enjoyed a late dinner, it would have been good to avail ourselves of the late night entertainment. All I can say is that if you ate late, forget getting a seat in ANY of the entertainment venues. In fact on two occasions we couldn't even get into the theatre or lounge. Consequently, we resigned ourselves to having an early night and playing backgammon in one of the quieter parts of the ship or in our cabin. On The Britannia, the shows ( 3 ) we saw were really entertaining, but we had to watch the shows before dinner, which was not ideal. The appeal to clients of the Artists needs to be looked at, your shows were massively oversubscribed in all rooms/theatres. This leads to serious dissatisfaction and like us, disappointment. Sad, but true, some passengers sat through all performances on a single night....sad or selfish ??. Perhaps clearing the auditoriums after each performance might help. Public areas were generally clean and kept tidy. What I didn't expect was that trays of food and drinks were able to be taken out of the buffet restaurant and scattered throughout the ship. The mess was not what I expected, nor the fact that this mess was not cleaned up for several hours, despite staff, ostensibly serving drinks on deck, were ignoring it ! Not what I expect of P & O. Toilets in public areas !!! Need I say no more ? A constant problem it seems. Get them sorted out, a flooded , overflowing toilet is not a pretty sight, especially if one is disabled and has less access to toilets than most. ( P.s. We are not disabled but notice such events) Ships Officers ... Visibility to passengers........ Deck Officers are responsible for your safety and getting you from port to port in good time. Engineering Officers again make sure you are safe and that their machinery works to get you safely and comfortably from port to port. The ships Doctor and nurses....that speaks for itself ! Hotel Officers....those with bits of white braid between their gold braid should be responsible for your comfort, feeding, entertainment and general pleasure of being on their ship. Sadly less visible than the former Officers !!! As The Captain said at his Gala Party, Britannia is a glorified floating hotel.....so where were the Hotel Officers during our cruise ? Sadly not a good experience. Read Less
Sail Date October 2015
Britannia Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 5.0 3.8
Entertainment 4.0 3.6
Public Rooms 4.0 4.0
Fitness Recreation 5.0 3.6
Family 5.0 3.6
Shore Excursion 5.0 3.5
Enrichment 4.0 3.2
Service 5.0 3.9
Value For Money 5.0 3.5
Rates 5.0 N/A

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