Just returned from the 14 day canary island cruise on Britannia. I am sorry to say it was the worst cruise I have ever been on culminating in four days of food poisoning. The ship is dirty and run down, there are stains on the carpets almost everywhere you look and the food in the Peninsula restaurant was bland, tasteless and repetitive. Our cabin was small and in common with the rest of the ship, ...
The greatest disappointment was the food which was universally poor and sometimes inedible. Even the specialist (££) restaurants did not have the highest standards.
We had splashed out on a suite and expected a bit of pampering but other than priority boarding and a couple of cabin gifts we got nothing (£20 for drinks with the Officers? £20pp per day to use the private Retreat deck? £30pp for ...
This was quite a relaxing cruise around the UK.
The ports were mainly in Scotland the best Scotland stop was Kirkwall. The weather, being kind helped and the voyage through the Scottish Isles was very beautiful.
The highlight was Liverpool where two days were spent among some of the best architecture and port docks in the world. A very impressive city, with a rich history with a lot more to ...
If you want disgusting food, then this is your ship! The buffet food was shocking. The speciality restaurants only slighty better , even with the extra costs and if you could get a booking.
Entertainment was pretty.ok.
Balcony room was fine and cleaned every day.
I wouldnt go on this ship again.
Scenery in Norway stunning.
Staff helpful and generally friendly.
People who have ...
We chose this ship because the itinerary to Scandinavia sounded interesting and not an area we had been to before.
On arrival in Southampton there were horrendous queues outside the terminal and we took 2 hours to board the ship. This was not P & O's fault as there had been an accident in Southampton but why were we not allowed into the terminal so at least we had somewhere to sit. We have ...
We are experienced cruisers but this was our first P&O sailing. My sister uses a power chair and we were booked in to an accessible cabin.
We arrived at Southampton on an Intercruises coach from Wetherby - an easy experience and would recommend.
Boarding was fairly swift, but once on board we joined what could only be described as chaos. We went to our muster station, and then to our cabin. ...
I have never cruised with P&O before and I'm not certain I'd ever go back! The whole experience on board Britannia was shambolic from start to finish.
I decided to book this trip over Easter with my two elderly Parents (both in their 80's) and my family of 5, 4 adults and a 17 year old. Firstly I was unable to book cabins close together as the price to do this was more than triple the price we ...
Chose this cruise after not being able to have a holiday together for the last five years due to work. It was highly anticipated and looked forward to. It became obvious as soon as we arrived in Southampton to load our luggage on board this was not the same attitude we had received when sailing five years ago on the Arcadia. Not being sure where to place our luggage, Asking the question of a ...
We chose this cruise as the itinerary suited our needs. Prior to joining the cruise, I tried to contact customer support as my mother, who was joining us on our cruise, was given a boarding time of 3pm while we were boarding at 12:15. Our travel agent could not get the times changed and advised us to contact customer services. I e-mailed them and am still awaiting a reply. I also contacted the ...
Sent this feedback to PO as no questionnaire provide- not all bad but not good either , waited a week an P&O haven't bothered to send out a questionnaire or respond to me I wonder why ? (because they don't care).
- 4 day cruise 2 cabins cost £2,000 plus drinks as no drinks package available, I live in Southampton so excited to leave on a ship specifically designed for the British cruise ...