rewards for oceans members appalling compared to previously: no fred olsen pens [surely this is a free advert when cruisers leave them around or lend them , miserable selection snacks as only reward for diamond oceans members [one between two!!]. guest entertainers very poor. tap dancers may be talented but who want to have to endure two shows of them. comedian OK but other musicians no one wants ...
There were lots of good things about this cruise. Embarkation and disembarkation were wonderfully swift and painless. there was no pressured up-selling, such as we'd experienced on other, more high-profile cruise lines. The food was good, even for a vegetarian like me; the drink prices on the Balmoral are far cheaper than on other cruise lines; the coffee bar is superb, with prices much cheaper ...
We usually travel with P&O during the January - March period to escape the British winter but they had nothing new this year so we thought a return to Fred Olsen with a different itinerary would be different.
We travelled on Balmoral 10 years ago and she has been sympathetically updated since and is very well maintained. The problem we had last time still exists unfortunately - she is just not ...
Not many people post about Fred Olsen, maybe because so many passengers are returning guests, on this cruise over half those on board had silver Oceans club membership or above, so Fred must be doing something right. We were on our fifth cruise and third with Olsen, also our second on the Balmoral The itinerary to the Canaries was similar to our previous time but we did not mind because we like ...
We chose this as it was my husband’s first experience of cruising although I’ve been on several. The duration and itinerary were ideal, as was the ambience of a small ship. Food and service were very good and we particularly enjoyed hearing Adam Reece playing in the Observatory Bar. Embarkation was very well organised and we both felt we benefitted from the relaxation of the cruise.
Luckily, ...
This was the first time on this ship having sailed previously many time on Breamar and Black Watch.
My wife has limited mobility and we did not find the ship user friendly.b
The steps onto the external deck are steep and the ramp placed over part of them is too steep.
The disabled toilet being placed with the door on one side of a ‘porch’ like access does NOT have an electric door opener ...
Like many contributers to these forums, my wife and I discovered "Cruising" over 30 years ago and embarked ( sorry for the Pun ) on an adventure which included 1,2 and even 3 cruises a year, trying every different cruise line we could find offering the most exciting destinations available.
Then again with "time" we started to "hone" our requirements for a holiday avoiding "Long Haul Flights", ...
The food was excellent, the staff were friendly and helpful (as well as efficient) - but why is Wi-Fi so horribly expensive? and £50 each for a coach excursion is exorbitant ...
On the other hand, embarkation and disembarkation were faultless ...
There was very little 'mental stimulation' available - Quizzes and Bingo do not really take the place of a good talk by an enthusiastic expert - ...
We chose this cruise as it covered the destinations we wished to see. Unfortunately a Pilot strike at the Portugase ports prevented us from docking at Porto.so we only docked at 3 instead of 4 destinations. Not the fault of Fred Olson.
Fred Olson passengers must be some of the most loyal and supportive of any customers in any business in the world. I never heard any compaints at all.
My ...
We booked this very short cruise at exceptionally short notice (book Monday sail Saturday.) We were accommodated in a suite on Deck 9. During the booking procedure I made it clear that we wished to dine at 8-30 pm but were later told that we must eat at 6-30 pm. It took very many telephone calls to unravel that situation but having paid an extra £12 we were granted our wish.
We have sailed in ...