37 London (Greenwich, Tower Bridge, Tilbury) Senior Cruise Reviews

I am writing this review on the last “at sea” day on a 8 night cruise to the Norwegian Fjords on the CMV Columbus in August 2019. For any readers contemplating this cruise, the main issue you should be aware of is that this cruise ... Read More
I am writing this review on the last “at sea” day on a 8 night cruise to the Norwegian Fjords on the CMV Columbus in August 2019. For any readers contemplating this cruise, the main issue you should be aware of is that this cruise is a floating care home. The average age of a guest is well into their 70’s and the oldest passenger I came across was an astonishing 98! I have never seen so many strollers, walking frames, walking sticks, mobility scooters and wheel chairs in all my life! At age 62 I must be in the 5% of guests under the age of 65. I have nothing whatsoever against this passenger profile, except that I really do not want to be a part of it! Spending 8 nights having to battle through the maze of associated mobility aids and having to suffer the significant inconvenience to more able-bodied passengers which this presents, is not a holiday for me – it’s just a hassle. If you fit with this profile I am sure you will enjoy yourself. The ship itself holds 1400 passengers, and has been rebranded several times in its history as it moved between owners and refits. The overall quality of finish is average to good, and the style of décor reflects its niche in the market for elderly Brits wanting to be away from home but in familiar surroundings. Although a shame that CMV has decided for some reason that plastic and silk imitation plants and trees are more pleasing than real ones, resulting in a rather tacky funeral feel to the Taverner’s bar and a tired wilting appearance to the potted trees in Connexions. Cabins are nice and well maintained, if not a little dated in furnishings. The rest of the ship flows around deck 7 with its British bar (traditional London style) and the more modern Connexions bar (which appears to have been modelled on a conservatory). You will also find the main Waterfront restaurant on this deck. The other eatery is a self-service buffet style and is on deck 12. The best outdoor bar is the Oasis bar, which was surprisingly pleasant with its panoramic view and comfy sunbeds. As far as the food is concerned, the evening dinner on the Waterfront restaurant is good (but not great) in terms of selection and quality. I would recommend the 2nd sitting, as this allows more time before having to change, a 1st sitting in the theatre and plenty of time afterwards to relax in the bars. The self-service restaurant is to be avoided at all costs. The food is dismal, the atmosphere chaotic and the seating arrangements far too limited and uncomfortable for the number of guests (and walking aids!) trying to occupy them. In short it is a cattle market of stress inducing trauma. Think about your blood pressure and avoid this place like the plague. Far better to spend your time enjoying a great coffee in the coffee shop by the pool area. The best coffee I have ever tasted. Drinks prices on board are very reasonable indeed. £3.30 for a pint of Fosters, a 4cl Gordon’s gin at £3.60 and alcoholic cocktails around £4.80. Having said that CMV offer a range of pre-paid inclusive drink packages and these offer exceptional value in my view. Dress on board is casual and informal, with appropriate minimum standards in the indoor bars and lounges in the evening. There were 2 formal nights during the cruise. It’s always a good measure of your fellow passengers to observe their interpretation of “formal”. I would estimate that 40% were traditional “black tie” enthusiasts, and a further 30% made some sort of effort (however marginal) to smarten themselves up. The remaining 30%? – well I think the less said, the better! The staff on board vary considerably. Our cabin steward was fantastic, friendly, personal and did a really good job at keeping the cabin clean and tidy. The restaurant staff were generally efficient and on the whole appeared to enjoy their jobs. With a couple of exceptions, all of the bar staff were as miserable as sin, without a smile for anyone, and with the ability only to communicate in grunts (if at all). Not once in a whole week were we approached at our table in the bars and asked if we wanted to order a drink. We had to attract someone’s attention (which on occasion would be successful, but more usually resulted in total avoidance) or queue at the bar and get our own drink (eventually, and after having to endure surly and indifferent “service”) Shore excisions were, as usual, overpriced, but reasonable well organised. Check before you book to see if you can make your own arrangements to see the “ attractions” – we did and saved ourself at least 30% on the CMV cost. The evening entertainment was disappointing. For starters the Palladium theatre is small with awful sight lines of the stage. Unless you bag a seat at least 30 minutes prior to showtime you can forget seeing at least half of the stage. The resident entertainment dancers/singers, can’t. That is to say they try hard, but there is only one guy and one girl who came even remotely close to being able to sing in tune. The rest would get immediate “red crosses and a loud buzzer” from Simon Cowell. Dancing was slightly better, but production values and variety were very poor. This was a major let-down as we have been used to very professional and talented entertainers on other cruises. From the 7 nights we had a comedian (the same one) for 2 nights, a magician (the ships entertainment director) for 1 night and the dancers/singers for the remainder. The comedian was not bad, although should really have retired his act some time ago. The magician was just plain embarrassing. So overall an exceptionally average cruise, not helped by the clientele, the ships facilities and the crew. If a British “flavoured” floating care home is your thing, with a heady mix of cheap drinks, bingo, quizzes, and “end of the pier” entertainment - then you should definitely go for it. If not – you should save your money for an alternative cruise. You may need to pay a little more, but it will be money well spent. It was good to try CMV, but once is enough. At least until I am 80! Read Less
Sail Date August 2019
Chose this cruise to celebrate my retirement and our past memories of Germany, Netherlands and Belgium. Boarding was very good, fast and efficient. Cabin good. We chose mid ship and it was a very quiet cabin. Lifeboat drill was ... Read More
Chose this cruise to celebrate my retirement and our past memories of Germany, Netherlands and Belgium. Boarding was very good, fast and efficient. Cabin good. We chose mid ship and it was a very quiet cabin. Lifeboat drill was chaotic to say the least. We were all called to the theatre, checked off and then sent out to the muster point on deck. There chaos ruled. Checking people off again and then proceeded to demonstrate the life jacket ( why couldn’t this have been done in the theatre). We were on 2nd sitting so went to the restaurant after the show. We had to queue initially to wait for the first sitting to clear and then directed to our table. However some very drunk idiot decided to make a spectacle of himself and complain about the wait. Generally the meals were lukewarm which was extremely disappointing. They would have been nice if hot. Our restaurant servers were very nice and efficient but the bars were understaffed and took too many orders on at once. However one bar steward shone in the raffles bar working very hard and friendly. Entertainment was excellent especially Angelina and Lee. As a group the singers weren’t great but when the sang solo they were very good. The dancers were top class also. The solo violinist was excellent also. We enjoyed the excursions apart from the coach on return from Brussels which dropped us quite a bit away from the terminal. Getting on and off the ship for excursions were smooth on the whole. Found the ship to be rather small for our liking so probably wouldn’t go again. Read Less
Sail Date December 2018
We booked this cruise because of the Comedy Legends which we had experienced on a previous cruise. The embarkation was very quick, we had journed by coach from Victoria coach station which due to traffic took 1 & half hours. We ... Read More
We booked this cruise because of the Comedy Legends which we had experienced on a previous cruise. The embarkation was very quick, we had journed by coach from Victoria coach station which due to traffic took 1 & half hours. We found the cabin rather tired though the beds were comfortable, the wash basin was old and did not hold water very well due to a worn mechanical system. The shower though was perfect. Another problem was that the ship was draughty, especially the main entertainment centre the 'Palladium' on the right hand side so we sat on the left which was slightly better, we did have one session when the temperature was decent but soon was back to draughty a couple of hours later. The entertainment was generally good, after all we did go to see the comedy hero's who did not dissapoint. The in house entertainment team did a good show, the dancers were very good, the singers were let down by a poor sound system which was far to loud, do they not have a desibel meter, I did hear that some people that had earing aids took them out. The food was generally good though in the self service bistro was not pipping hot even when there at the start of service, the 'Waterfront' where the evening dinner was taken the menu was sometimes difficult to understand to those who did not have the experience in this type of dinning, also the service was a bit long winded. During the hotter days there were plenty of sunbeds around but the we had the old problem of towels on beds but no bodies. Over all we had, for us, a pleasent 15 days but don't think we would book another cruise on the Columbus. Read Less
Sail Date October 2018
I chose this trip for where it was going which was to Arkangel and Murmansk which was where the Russian convoys of the 2nd world war went to. Then it was back to Tilbury via Norway a 17 night trip in total. I was on deck 9 and for the ... Read More
I chose this trip for where it was going which was to Arkangel and Murmansk which was where the Russian convoys of the 2nd world war went to. Then it was back to Tilbury via Norway a 17 night trip in total. I was on deck 9 and for the first few days my cabin and corridors were getting fumes from the engines. The staff were very good, food was ok. entertainment not for me. My Cabin had twin beds but cabin hardly big enough for one. The ship needs a bit of repairing on the decking but crew kept paintwork up to scratch. I had VIP drinks package but I was still charged for a glass of Pinot Grigio .But be aware, even though onboard spending is in sterling, because they process their clients accounts abroad you could still incur charges even though you pay by Debit card. I have been on cruises before but I have never come across this charge before. Read Less
Sail Date August 2018
This was our second cruise with Crystal - we took their Baltic Cruise on Crystal Symphony last year - and were very happy with that. I'll list the things that we liked, and the things that went wrong. I have e-mailed Crystal twice ... Read More
This was our second cruise with Crystal - we took their Baltic Cruise on Crystal Symphony last year - and were very happy with that. I'll list the things that we liked, and the things that went wrong. I have e-mailed Crystal twice since we returned pointing out these issues, but other than getting a standard "form"-type reply, we've heard nothing. This was the President's Cruise and we met him, Tom Wolber, and his family, in Barcelona - so next, I'll be writing to him. LIKED: - Stateroom: Our stateroom on Deck 8 was up to the usual high standards, and the room attendants were very friendly, helpful, and kept our cabin clean. We typically had breakfast in our room and the Room Service staff were excellent - always a smile on their faces and a cheery "good morning". - Dining: The number of dining options, whether for dinner or lunch was excellent. From the specialty restaurants, like Prego and Silk Road, to the casual Bistro and Lido, both the food and service were excellent. - Entertainment: We often went to the Galaxy Lounge after dinner, and the entertainment was good. We especially liked the Crystal Showband and Dancers, and the Comedian. - Excursions: This was very much a mixed bag, excellent for the Bordeaux ones, miserable for Lisbon (see below) WHAT WENT WRONG. - Stateroom: Like a number of our new-found dining friends, the bed-linens and towels were overly-bleached, causing me to sneeze every night, and my wife to develop sores on her lips (to the point that she went to see the ship's doctor). One of our fellow travelers described their stateroom as "toxic". We called the Front Desk and were informed this was not unusual, and these items would be washed less aggressively. - Excursions: (1): Our first excursion, in Guernsey, was cancelled at the last minute, and all the others were full, so we created our own tour. (2): Bordeaux: We had an excellent guide, but on two trips the air conditioning on the buses didn't work, and we all got very sweaty. After many complaints, Crystal offered everyone on those two tours a discount. (3): This was our first trip to Lisbon, and we were looking forward to visiting the place where they make the delicious Portuguese custard pastries. But we were disappointed when they substituted a (closed) museum cafe. That, plus another bus with broken air conditioning (it was 103 degrees F in the shade), that the bus company had to swap out. Read Less
Sail Date July 2018
We are seasoned cruisers but it was my first time on Cruise and Maritime. The cruise was wonderful. Good weather, great ports, superb excursions. A very comfortable & large inside cabin as well, Food in my opinion was excellent. So why ... Read More
We are seasoned cruisers but it was my first time on Cruise and Maritime. The cruise was wonderful. Good weather, great ports, superb excursions. A very comfortable & large inside cabin as well, Food in my opinion was excellent. So why the rating. The following let the ship down. The ship was full, 1, insufficient seats in the buffet for people to have their meals at breakfast & lunch in a civilised, relaxed and orderly manner on sea days & excursion days.it was like a rugby scrum. You literally had to put something on your seat before getting food otherwise someone else would take it. you could not sit and chat after you finished as people would hover over you with their breakfast or lunch waiting to sit down. The restaurant was waiter served and I believe they could easily have made this part buffet as well as other cruise companies have done. 2, frequently no cutlery, mugs, glasses and plates and when this happened they were brought it was a few at a time hot from the dishwasher. Furniture too low to be comfortable 3,Cocktails Frequently the ingredients were changed to make them & cordial was added to mask the no/little alchohol added' I was told that i had to accept inferior products for them at standard prices e.g. cherry liqueur rather than cherry brandy . I sent one back 4 times before I got what i was supposed to have. For that to occur I stood and watched him make it. 4,Poorly equipped Shop no paracetamol, plasters limited toiletries' choice but plenty of olive oil, bubblegum and cigarettes. If I was Cruise and Maritime I would send some undercover management as passengers to go on this ship and I bet they would be amazed at what goes on. Read Less
Sail Date May 2018
we wanted to tour the British Isles. All the windows were fiithy, lifts out of order, toilets overflowed, corridors flooded, sunloungers black with dirt and torn. mattress on beds worn with dents in the middle. Connections lounge lovely ... Read More
we wanted to tour the British Isles. All the windows were fiithy, lifts out of order, toilets overflowed, corridors flooded, sunloungers black with dirt and torn. mattress on beds worn with dents in the middle. Connections lounge lovely with exception of seating, chairs so uncomfortable and you had to lay not sit in them. Food poor, not too good a selection. Main restuarant food tough,chewy and vegetables not cooked. In self service never enough mugs, racks always empty and coffee machine always breaking down. Ships engines broke down in Scotland and had to double back to get repaired. so we lost a day. Missed 3 ports of call due to bad weather. Have travelled on the Magellan and it was much much better. The entertainment was fantastic. Even the visiting comedians were very good. People very friendly on the cruise. Embarkation and dis embarkation was very well organised and orderly. Enjoyed the actual cruise but wish they had got their act together as it could have been fantastic. Read Less
Sail Date May 2018
We chose this cruise because we wanted to visit places we had never been to before, especially Skye, Mull and the Scilly Isles. Sadly, we didn't get to any of them. First of all, there was a technical problem with the ship which ... Read More
We chose this cruise because we wanted to visit places we had never been to before, especially Skye, Mull and the Scilly Isles. Sadly, we didn't get to any of them. First of all, there was a technical problem with the ship which necessitated us turning back from Orkney to Invergordon for a day, which meant that we missed our stops at Skye and Mull. As compensation we were offered the princely sum of £50 per cabin onboard credit. An insult! After our visit to Dublin the Captain then reported that he wasn't happy about the forecast for St Mary's in the Scilly Isles and took us to Cobh instead. When we reviewed the weather forecast for the day that we should have visited St Mary's it looked fine. We quite liked the ship: the entertainment by the singers and dancers was really excellent, probably the best we've ever had on a cruise; the service in the bars and at our table for dinner was also very good. Breakfast was a different story. The self-service bistro was always crowded and, as another reviewer has said, they frequently ran out of mugs, and usually at least one coffee machine was out of order. The plates by the salad bar were usually hot! The orange juice was watery. We had breakfast in the main restaurant most of the time, but that was rather a hit and miss affair. You could never be quite sure of getting what you had ordered and service was often slow - a marked contrast with the service from our waiters in the evening. Overall, we quite enjoyed our cruise, but I would have to think long and hard about choosing CMV again. Read Less
Sail Date May 2018
The cruise had an appealing itinerary together with the opportunity for Christmas in a warmer climate. The cost was at the lower end. I believe we had value for money. The Magellan visited Amsterdam, Vigo, Lisbon, Cape Verde, Tenerife, ... Read More
The cruise had an appealing itinerary together with the opportunity for Christmas in a warmer climate. The cost was at the lower end. I believe we had value for money. The Magellan visited Amsterdam, Vigo, Lisbon, Cape Verde, Tenerife, Gran Canaria, Lanzarote, Madeira and, Leixoes (for Porto). We were allocated cabin 5078, adjacent to reception. It was quiet and in mid ships comfortable. In fact although there were up to 6m swells, the ship was reasonably stable. We dined in the Waldorf restaurant at the early sitting 5:45. We found the food good and the service friendly and quick. We had always finished the 5 course meal by 7,00. The waiters were friendly and always willing to help if needed. Even when fruit was not available for dessert, he was able to produce some. The shows in the evening were of a variable standard. 3 comedy acts were mediocre. The musical shows of dancers and vocalists were generally good although we disliked one of the vocalists. The daytime activities were unappealing. The lectures were either about astronomy or 50s singers. Although there was a bridge room there was nothing organised and so we managed it ourselves. There were not even enough cards available and I had to purchase some from the shop. The service was generally good. Occasionally it took some time to order and receive drinks in the evening and at shows. The ports were mostly excellent. The biggest disappointment was Cape Verde. Really not worth the 4 sea days there and back. Our biggest disappointment was the port information (mostly limited to the shore excursions) and the shore excursions on offer were unappealing and looked poor value. We did similar things ourselves at much lower cost. We were fortunate with the weather and the Christmas and New Year celebrations were good. Free wine and bubbly were supplied. Read Less
Sail Date December 2017
Cruise Review. CMV Columbus CD712. 4th - 13th September 2017 Having served at sea or been involved with the Marine industry all my working life I believe I am a reasonable judge of ships and companies and believe this review to be a ... Read More
Cruise Review. CMV Columbus CD712. 4th - 13th September 2017 Having served at sea or been involved with the Marine industry all my working life I believe I am a reasonable judge of ships and companies and believe this review to be a good representation of this our fourteenth cruise. Our first time with CMV, a choice made because of the itinerary, started well with an efficient boarding having used the long term car park. On boarding the vessel all seemed well and our balcony cabin was up to expectation however I soon began to feel that this was not a happy ship. This was clarified at our first meal, breakfast on the Tuesday morning. The table had been laid in a haphazard manner and the staff seem to be lacking in direction, items such as butter knives, teaspoons missing and lack of coherent service caused, we suspect, by the table being released too early for second occupation. The staff appeared harassed. Emergency stations and lifeboat drills were unlike any previous drills encountered, both in the Royal and Merchant Navies with a confusion as to who should be where in the seating arrangements for the life boats (Muster station A). I am not sure whether following each other in the manner of a first world war blinded soldier queue would have worked. Too long and confusing! My intuition that all was not well with the ship came a following evening when we went to first dinner sitting. We queued up back along deck 7 for about fifteen minutes before being let into the dining room, no problem but where were the waiters ? fallen over board ? on strike ? ten minutes or so later they all turned up and someone in middle management declared the restaurant open. No explanation. This is the point that showed that there was a top down communication problem on the vessel which was only to get worse. It is in the interest of any management to quickly stem shipboard rumours, so was it a strike, were their cuts in the wages, had the crew been paid ? all supposition but bad for the company reputation. A simple apology and an excuse for say a "late running staff meeting" would have been suffice. At this point I will put in a good word for the entertainment dancers, singers and band, we did think they did a good job and the variety and skill level was very high. A pity about the Palladium seating arrangements low seats behind high seats !. Why do people get there over an hour before the show to get the best seats? We were very impressed with the standard of food and its presentation, both in the Waterfront and Plantation restaurants. All goes well with the Itinerary, and the tendering (go around and try that again snotty! ) then the weather changes and there is a second attack of poor communication. This time it is in the atrium as we all collect for our excursion buses in Kirkwall. A large mass of people on different tours gathered together and just one member of staff trying call the groups as required. Did anyone think of giving the poor girl a hand held mic?. As we left for our bus my wife suggested to a gangway officer why did you not form us in us into groups and lead us out when required like the larger cruise ships, his response, "we always do it this way" (flash back to Titanic Exhibition). We fully understand the crew are not responsible for weather or any outside influences but again CMV let itself down through poor management and communication. This poor communication problem is finally highlighted on the final day as a set of events outside of the control of the ship's Master could have been better handled. Bad weather had delayed the ship and correctly, advice from the shore side authorities had recommended the vessel lay off and delay arrival. No problem there, we could all understand that the sea state was poor and all travel arrangements need to change at short notice and a plan B instigated. In these instances a company is judged, as noted, by the poor reputation gained by British Airways recently due to poor communication. At some point at about 0100 the bridge was aware of the planned change so why were passengers not told about the delay by about 0700 when we departed our cabins as previously required, only to return later. We went to our embarkation point in the atrium at the correct time and were seated beside the reception desk. Our full marks to the reception staff for fending off so many complaints about communications, but where was any authority? The only answer they could give was they we are awaiting the bridge to give an announcement. This came at about 0900 with a full explanation but why not an early comment from on high? We eventually arrived alongside at 1500. In conclusion the hands on crew were friendly, its food was good and the Palladium production crew did a fine job. We rate this cruise as three star Public relations can either make or break a company and in this instance I think CMV let itself down. Read Less
Sail Date September 2017
The cruise had a good itinerary, embarkation arrangements were good and all started well. Destination ports were all in docklands and needed transport to reach town centers as opposed to cruise terminals. It soon became apparent that this ... Read More
The cruise had a good itinerary, embarkation arrangements were good and all started well. Destination ports were all in docklands and needed transport to reach town centers as opposed to cruise terminals. It soon became apparent that this was an old ship (formerly P&O) and had been rushed into service, renovations and repairs were going on around the passenger. On one occasion our stateroom carpet was soaking wet. When we complained at reception they put in train a change of cabin and repairs. They were unaware that another department was cleaning carpets on that deck but not drying them adequately.Meals were mediocre, waiters had no knowledge of the wines or how to serve them the principle restruant was well appointed but the self service was always uncomfortably hot and overcrowded. There were announcements on the Tanoy by a voice that said it was the captain but he never condescended to meet the passengers. Two ports of call Isle of Sky and Mull were cancelled when the captain anticipated the sea conditions would be too dangerous, but since he chose to divert to a day at sea and Invergordon we will never know if the highlights of the cruise we were wisely avoided or not. Entertainment was a mixed bag ranging from a poor taste comedian when guests walked out to some first class productions. It was left to guests to arrange a well supported bridge school. My wife developed cellulitis in her leg and treatment in the medical center was excellent. Read Less
Sail Date July 2017
On a recent trip to Iceland and northern islands, we were surprised how much this 64,000 ton ship was moved around by Atlantic swells and waves. We were a bit unlucky with the weather. There was excellent entertainment on board with an ... Read More
On a recent trip to Iceland and northern islands, we were surprised how much this 64,000 ton ship was moved around by Atlantic swells and waves. We were a bit unlucky with the weather. There was excellent entertainment on board with an outstanding violinist and also a wonderful soloist, and very good groups. Guest speakers were entertaining and the impressive lounges, bars and other public spaces were top notch, but unfortunately for comfort, varied a lot in temperature. Crew and staff were generally very good. Excursions were well organised. The PA system was easily heard well in most parts of the ship, and the information given was clear and helpful, without being intrusive. Don’t expect a luxurious cabin on this oldish ship. Ours on deck 10 had a poky shower, and there were some nasty plumbing problems on this deck. But otherwise the cabin was adequate with a good size and ample drawers and hanging spaces. The aircon was a little noisy compared with aircon systems on some newer ships. But a good cruise considering the cost. Read Less
Sail Date June 2017
We wanted to celebrate a birthday and this cruise was at the right time and destination was new to us. We have travelled with CMV on a number of occasions and the value for money has impressed. Embarking was a bit chaotic with long ... Read More
We wanted to celebrate a birthday and this cruise was at the right time and destination was new to us. We have travelled with CMV on a number of occasions and the value for money has impressed. Embarking was a bit chaotic with long queues and a fair wait for boarding passes. Our cabin was spacious and reasonably well appointed. The shower was good, hot and strong at all times. But the loos were not good and on more than one occasion it would not flush. Our neighbours had repeated problems with the lack of vacuum and the plumber became a close friend. More seriously a number of cabins on our deck got flooded and dryers were a constant on the trip! Our first breakfast in the Waterfront restaurant was not a good experience with most staff new and still finding their way around the boat. Nothing was hot and service slow. Thereafter we ate breakfast and lunch in the self service plantation buffet where the food was hot. Food in the Waterfront improved as the trip went on and was to a good standard by the time we returned to Tilbury. The shore trips were fine and we certainly enjoyed the views from the boat and from either coach or train. The small villages were very pretty and Bergen was an interesting destination with fabulous views from the head of the funicular railway. There was a wide variety of entertainment on board. Our favourite was Rico who played familiar favourites in his own style on guitar and harmonica. We saw all the shows in the Palladium show lounge and they improved as the week went on. The comedian was an excellent turn. Overall I was pleased with the boat as value for money but the plumbing issue needs to be addressed very quickly and thoroughly as a number of guests all suffered the same problem. Read Less
Sail Date June 2017
Crew were well trained, polite and very good, in some cases let down by management of restaurants and disembarking arrangements. The ship was very full. Food was good quality Raffles Bistro on deck 10 was a scrum most times of the day. ... Read More
Crew were well trained, polite and very good, in some cases let down by management of restaurants and disembarking arrangements. The ship was very full. Food was good quality Raffles Bistro on deck 10 was a scrum most times of the day. Other restaurants were good for dinner but with two sittings at 6pm and 8.15 it was rather rushed. Table stewards very good and did their best. House wine was reasonably priced. All the crew worked very hard, I did wonder how many hours they were asked to work on a daily basis. The entertainment was very well organised lots to do. Evening entertainment good. We pre-booked excursions for most ports. Copenhagen was good St Petersburg was very good well worth seeing on the cruise. There was a slight mechanical problem with one of the engines which delayed our departure from St Petersburg which delayed our arrival at Helsinki. The excursion was cancelled but a free shuttle bus was provided to compensate. We were also about an hour late for Nynasham near Stockholm, the excursion was a complete waste of money £65 each because it was too rushed. With the cost of excursions gratuities and wine our costs were approximately £400 extra on top of the cruise cost. You are given the opportunity to reduce gratuities if you so wish. On the whole an enjoyable cruise but not sure we would use this company again. Read Less
Sail Date May 2017
This cruise offered the opportunity to visit parts of the British Isles which are normally expensive or difficult to get to and the visits ashore were the best part of the holiday. The Astoria (formerly the Azores, the Stockholm, and ... Read More
This cruise offered the opportunity to visit parts of the British Isles which are normally expensive or difficult to get to and the visits ashore were the best part of the holiday. The Astoria (formerly the Azores, the Stockholm, and other names) is an old ship which has been well maintained and rebuilt several times. The small cabins with baths and public rooms were well looked after and the ship seemed to work well apart from constant engine vibration which was commented on by several passengers. The catering and food was adequate and the meals were obviously done to a budget which could only be expected as the ticket price was lower than prices charged by other companies. The free coffee though was very poor and the tea and coffee station in the Lotus Grill was badly organised with frequent queues. The entertainment was satisfactory but there were no talks about the places to be visited. Very little information was given from the bridge about the ship's position or why delays occurred in docking or other matters of interest. This ship should be regarded as a floating overnight hotel which can visit ports of interest which larger ships cannot reach. Serious cruisers might wish to choose larger ships. However as a value for money holiday which includes a lot of shore time in interesting places the Astoria is a good bet. Read Less
Sail Date April 2017
Dont expect Mega Liner inside, its clean and mostly comfortable in most areas, but Hans Bar could do with new more comfortable cushions on lounge chairs, there is no Casino on this ship only Deck Games pool and bars, there is a indoor ... Read More
Dont expect Mega Liner inside, its clean and mostly comfortable in most areas, but Hans Bar could do with new more comfortable cushions on lounge chairs, there is no Casino on this ship only Deck Games pool and bars, there is a indoor pool for if you are in cold weather. it has a small entertainment lounge that requires two sittings to see the show. There is no laundry but there is a Ironing room if you can wash you clothes in your Cabin Sink or Shower. It has a payed Laundry if you can afford it.This is the second half would Cruise we have done on this Ship, this time Westward Bound. Food was much better this time thanks to a Indian Head Chef, it was a very good selection of dishes on offer, but one small point was, Two many stew type dishes but his pork Belly was to die for, i give him a 3 star.I am sorry to say the entertainment was below average, they had three very good girl singers and three guys with with very soft voices all except two of the girls were frequently drowned out by a over enthusiastic Clarinet playing band leader who always had a microphone up the end of ever instrument he played, he did not need this in a small lounge,The Assistant Cruise Director would have been better as Director as he was only seen introducing the acts apart from small appearance in Sail A ways. he never tried to find out what peoples thoughts were about anything going on board, I.E. Dancers or entertainment. The main problem we had was in Hans Bar Deck was the German minority of people who smoked, there is a smoking area to the left of the bar having ashtrays on the tables, they insisted,( some of them but not all,) picking up the ashtrays and sitting in the middle of the Deck, We had to on several occasions get the Management to move them, they had great Bar staff and Hotel Staff, Just a pity about Entertainment, not like Last Cruise East Bound witch had Great Entertainment. We were in a suite, it was very good but bed was very hard, very good Cabin Staff. Will not be back on this ship as it is based in Perth Read Less
Sail Date October 2016
Wanted to go to the ports and having travelled with cruise maritime on the marco polo previously thought i would try another ship. Embarking was good and had no problems with this. Ports of call excellent and had a good experience ... Read More
Wanted to go to the ports and having travelled with cruise maritime on the marco polo previously thought i would try another ship. Embarking was good and had no problems with this. Ports of call excellent and had a good experience especially st Petersburg, would recommend this. The crew were excellent the ship and cabin were clean and the waiters etc looked after you. Entertainment - This was very good and the entertainers were superb. But i always book the second dinning in the restaurant, to goto the show after the meal, not on this ship, show time is before the meal on this ship, no wonder there was no one in the restaurant, we also started to go to the buffet, then we could attend the 9pm show, from 10pm there was nothing else to do but go to the bars and drink, not for me. Meals. Breakfast it is the only time i ended up skipping this meal, the bacon was like trying to eat a piece of leather sausages looked under cooked, lunch and dinner were alright but the food was uninspiring, and lacked the usual cruise experience. After travelling on the Marco Polo previously it was such a different disappointing experience on the Magellan. Read Less
Sail Date October 2016
We embarked at Tilbury & I have got to say that the embarkation was not too bad & the cases arrived in a timely manner. We ate our Dinner in the Waldorf Restaurant which I could not fault the service was food & no complaints ... Read More
We embarked at Tilbury & I have got to say that the embarkation was not too bad & the cases arrived in a timely manner. We ate our Dinner in the Waldorf Restaurant which I could not fault the service was food & no complaints about the food. Our Cabin which which was described as an Inside superior was roomy but the noise from the engine was too much in our view. The noise kicked in when it was docking which was quite early on a number of occasions & there is no way you could sleep. The entertainment of an evening was slightly dated except the last show which was good. The ports of call were good except that it was called a Christmas Market Tour but there was NO Christmas Market in Amsterdam at all. A little moan, you were kicked out of your Cabin at 7.30am but we did not Dock until after 8am & were not allowed off the ship until about 9am. Which left a number of ladies trying to find a Toilet that was free (and not blocked) between those times. Overall not a bad cruise, the people you meet always make up for the bad bits!!! Read Less
Sail Date September 2016
We have used CMV before on Marco Polo which was enjoyable with no complaints so were looking forward to a similar experience. To be honest the ship and cruise in general was up to expectation but we were far from satisfied with the cabin ... Read More
We have used CMV before on Marco Polo which was enjoyable with no complaints so were looking forward to a similar experience. To be honest the ship and cruise in general was up to expectation but we were far from satisfied with the cabin (inside, deck seven number 7146) allocated to us. From the second night out we were subjected to heavy noise from above which made it almost impossible to sleep, it sounded as though heavily loaded wheel barrows were being moved back and forth across the cabin roof. After putting up with it for two nights the matter was raised with the reception staff but were advised that there was no alternative accommodation available so nothing could be done. In the meantime we discovered from other adjacent cabins that we were directly below the galley and the noise was due to late night and early morning work in the bakery, Later in the week a cabin did somehow become free for us to use so normal sleep was again possible but by this time we were more than a little dissatisfied with the treatment received. Correspondence with CMV achieved nothing apart from being told that such noise was an understood risk of cruising a fact that as a cruiser of many years experience with various lines I was not impressed with. To conclude I can only emphasise the need to check carefully where your cabin is situated and most definitely avoid number 7146 on the Magellan and probably others near it. Read Less
Sail Date September 2016
We have always been interested in the discovery element of cruising offered by Swan Hellenic; we liked the idea of a ''country house' atmosphere and we were keen on the itinerary. The thought of being in a small ship with ... Read More
We have always been interested in the discovery element of cruising offered by Swan Hellenic; we liked the idea of a ''country house' atmosphere and we were keen on the itinerary. The thought of being in a small ship with fewer passengers that was able to visit small ports and bays was attractive. The ship was fine if a bit dated. The food was adequate without being star quality. The staff were by and large friendly and helpful to the very elderly passengers who made up 90% of those sailing. We knew that the average age but we had no idea that because the shop sailed to and from Portsmouth, it attracted an even more elderly lot. Don't get me wrong, most passengers were charming and 'up for it' but if one were a disco hound, this is not the ship for you. There was one huge gaffe where the company had failed to gauge the tides properly so that when we arrived the ship's master decided that he could not operate the tenders within the time available and so tours were cancelled. That was pretty shoddy planning, in my view. Read Less
Sail Date July 2016
We chose the cruise because of having travelled before with Cruise and Maritime on the Astoria which we enjoyed. Also the itinerary appealed to us. We opted for an inside cabin and was on deck 7. The cabin was spacious but it did have ... Read More
We chose the cruise because of having travelled before with Cruise and Maritime on the Astoria which we enjoyed. Also the itinerary appealed to us. We opted for an inside cabin and was on deck 7. The cabin was spacious but it did have bunk beds so if there were four people in the cabin, it would have been cramped. Other comments have said the cabins were noisy on this ship but we did not have a problem and found the beds comfortable. Our cabin was kept clean and we never had to ask for anything. Entertainment on this cruise was below our expectations mainly because we had to go to the show before dinner as we were on the 2nd sitting (8.15pm). On previous cruises, we have always had the show after dinner. We found ourselves at a loose end with nothing much to do. The entertainment is definitely geared for the First sitting passengers who had more choice. The food was fine with a good choice. However, we found it annoying when the waiters whisked plates away before everyone had finished their food. Also we always had to ask for extra coffee. We were disappointed with some areas of the ship that were 'cold' and 'uninviting'. We found some comfy chairs on one of the decks but it was a shame the fountain and pool had no water in it. The main pool also was not very inviting. We had some lovely trips and although the organised trips were expensive, we enjoyed the beautiful countryside. Read Less
Sail Date May 2016
The Magellan is an older ship that was purchased by CMV just a year or so ago. No glitz, no atrium, few balconies but comfortable and in reasonable condition. About 1200 passengers, just about all British who enjoy that they can drive to ... Read More
The Magellan is an older ship that was purchased by CMV just a year or so ago. No glitz, no atrium, few balconies but comfortable and in reasonable condition. About 1200 passengers, just about all British who enjoy that they can drive to the port - no flight needed. No children! The itinerary was super, a 12 night round trip from Tilbury not far from London. We took the train from Fenchurch Street station in the City of London to Tilbury Town and the ferry shuttle to the cruise terminal (you must show your train ticket to ride for free). The itinerary was: Invergordon (for Inverness), Kirkwall (Orkneys), Stornoway (Lewis, Outer Hebrides), Tobermory, Belfast (Northern Ireland), Dublin and Cobh (Ireland), the Isles of Scilly (Cornwall, U.K. ), and two French ports - St. Malo (near Mont St Michel) and Honfleur. The cruise line uses the older style of set dining times in its two formal dining rooms. There are different start times for each - in the Waldorf, the early sitting was at 5:45pm and in the Kensington, at 6:15pm. The late sittings were rather too late for us - after 8, I think. We had charming table mates, two older British couples who were travelling together. Breakfasts were served buffet style in the two dining rooms and in the self-service restaurant. However they serve you coffee and juice in the dining rooms, but not in the more casual restaurant. There were egg cooking stations. Boring sugary cereals suitable for non-existent kids (no children allowed) as well as porridge and weetabix. You could cobble together the "full English" but it wasn't appealing. "Breakfast in bed" is the only free room service - continental. I was prepared for average food. The service was excellent but the food did not match. It is Continental cuisine but their best dishes were curries. Their attempt at creme brûlée was terrible - curdled and not creamy. Gordon Ramsay would not allowed it to leave the galley! They made no attempt to cook seasonally nor to reflect the areas we were visiting. Few vegetables. The cheeses were labelled as assorted cheese. (Just finished a Marks & Spencer's sandwich proudly labelled with the name of the cheese - Wensleydale.) It seems a lack of care. Buy or make a few labels and put them on the cheese plate. Jamie Oliver and gastropubs haven't happened yet! Bacon at breakfast was undercooked in the Waldorf. The sausages were the sort with too much filler in them. The comedian joked about the single brown stripe on them! The food service officer was helpful and he ordered a special curry for us for the following evening. The soups were pretty good but the food felt institutional. They went amiss the most when they tried dishes like a bland creole starter. And their Waldorf salad was like baby food! They only served vanilla and strawberry ice cream - a bit melted, but they were the most reliable desserts. Once my travel companion scored banana and once chocolate ice cream. They do need a new chef for sweets. The cakes, tarts and squares were boring and not worth the calories - some teatime treats were labelled as "dry cake". The teatime scones were quite good. However most passengers (almost all were older Brits) seemed happy enough with the food. And we were happy to have wonderful lunches off the ship, including fabulous fish and chips and chowders. Alcohol prices were reasonable but only tea, coffee and "tap" water are available for free. My tea drinking sisters were surprised they didn't have teapots. (They do have them for room service.) There was a special get-together for American passengers and we Canadians got a last minute invitation from the "future cruise' staffer. (I had been whining a bit to him.) Free champagne! And a free group photo. Our TA used the Miami-based CMV office for our booking. There was more food available in bars from 10-10:30 every night and two gala spreads during the cruise - one featured chocolate fantasies and one had a whimsical theme - a roast chicken band plus a whole roast pig. However service didn't start until after 10:30pm. When the hotel director at the American event asked a few of us about the events, someone said it was too late and too much food right after their second sitting dinner. I suggested a gala brunch instead - we were only getting in quite late one day so that would have fit the schedule. I was told that it was impossible! I think they should focus on the core meals and get them right. They have pools, a gym and a spa as well as a library and a dedicated card room, plus lots of under-utilized outside space. Be prepared to visit further afield on this itinerary. We had a great archaeology tour in Kirkwall with WildAboutOrkney (Clive). We had pre-booked a taxi for a few hours in Stornoway with STS (Valerie) to see archaeology and black houses. Be sure to have the amazing fish and chips at Cameron's. We took the Stagecoach bus into Inverness to see Culloden. We had a super day trip to the Giant's Causeway, a rope bridge (Carrick-a-Rede), a whiskey distillery, a photo stop at Dunluce castle used in Game of Thrones and scenic drive along the Causeway Coastal road with Belfast City Sightseeing. Before returning us to the ship, our driver, Gary gave us an informative but unsettling tour of Belfast, its sectarian areas and graffiti and murals. Glad we did it though. Btw, we shared this excursion with cruisers from Oceania Nautica that had docked closer to the city. In Dublin, we had pre-booked a hop on, hop off bus (yellow) and pre-booked Kilmainham Gaol. Worthwhile. We rented a car from Sixt in St Malo for a visit to Mont St Michel then walked the walls in St Malo. We visited the market in Honfleur and had lunch with the rest of the tourists on Vieux Bassin. Two places we just explored locally - Cobh (the heritage centre) and Tobermory (a walk along the path in Aros Park). And in the Scilly Isles, we took the ship's morning tour to Tresco Abbey Gardens. We were tendered directly to this private island and afterwards, tendered to St Mary's via the ship - just stayed on the tender. Depending on the tides, there can be a long walk (40 minutes) to the garden but there were complimentary shuttles for those less able. Wonderful garden with a garden tour guide. I guess what got to me most about the Magellan was the lack of flexibility. Breakfast ended fairly early, even when the ship was not getting into port until noon. Most staff didn't seem to know what was happening, and didn't seem to be willing to give a best guess. But they were friendly! My sisters wanted to use one of the whirlpools but either they weren't on (and no one knew the hours for them) or they were cold. Just too much hassle. We had a higher than usual percentage of tenders because of our itinerary and an added one in Kirkwall because there were two warships there for a military anniversary. We were issued tender tickets (queuing in a lounge) but the people going on excursions didn't fill each tender, departing with quite a few empty seats. We thought they should let independents go ashore then since there was space. We did suggest this and thankfully the excursion person did start allocating extra tender tickets to independent guests. There was entertainment every night including a few production shows. We went to three very good comic shows during our busy trip. Quite a few venues for music and drinking. There was a lecturer (we went to one lecture on Oscar Wilde). They do have the dreaded photographers on board but I don't know how much they sold. Quite intrusive though. Wifi worked okay but not in our room. There was a repeater in the main hallway so we lurked there sometimes. Cheaper wifi service than on other ships I have sailed on. At the end of the cruise, we had to be out of our stateroom by 6:30am and we were told express disembarkation would not start until 8am (actually it started about a half hour earlier than that). Surprise, surprise, many people wanted to do express so they could just drive home! They didn't want to wait around in a lounge for their time slot. I do want to say that the crew was wonderful, friendly and helpful. Other passengers were welcoming and friendly. And the cost for our quad cabin was surprisingly affordable. But I felt stressed - too much rushing to get to dinner or breakfast on time. If you spoke up, you got more services, but I don't want to have to ask for favours. I would assume that since they do this itinerary regularly, they would know what is "usual", but they didn't seem to. If you do decide to cruise with them, don't expect to hear about the ship's excursions until about a month before you go. I suggest you do your own thing. The ship was very good about supplying tourist brochures the evening before and arranging for local tourism officials to come on board in the morning. They did supply free shuttles in a few ports. An oddity - the daily program did not give weather forecasts and for the first half of the cruise, the cruise director didn't provide this either. It didn't appear on the ship's webcam page on the tv either. It was hard for us to prep for a full day away from the ship, so we just prepared for the worst! We wouldn't select CMV again, especially if you couldn't have a meal a day off the ship! However the price was excellent for our quad room and I believe that the extra cost for solo travellers is much lower than average. Read Less
Sail Date May 2016
My husband & I have taken around a dozen cruises with various lines inc. P&O Royal Carribean, CUnard, Celebrity, MSC & Fred. We took this short cruise to determine how we felt about the ship and cruise line before thinking of ... Read More
My husband & I have taken around a dozen cruises with various lines inc. P&O Royal Carribean, CUnard, Celebrity, MSC & Fred. We took this short cruise to determine how we felt about the ship and cruise line before thinking of any longer duration. We fortunately caught the cruise coach from London Victoria to Tilbury - we had no delays and went straight to check-in on arrival at the port, unlike many other passengers, many of whom waited over an hour & a half simply to get into the car park, after having done battle with the M25 traffic. So far, so good. We arrived at our cabin, deck 6, at the rear of the ship - quite large in size - slightly surprised with the twin bed formation - but we got used to it - apparently we were told there are only 10 'Queen' beds on board. However, the beds were comfortable and the pillows, small but reasonable too. However there were no tea-making facilities in cabin which is surprising for a cruise line that prides itself on a traditional British cruise - we need our tea!! Also you need adaptions to use the plugs, again unexpected. The shower curtain however was a real pain! It's about 2 inches too short to reach the floor, so the bathroom floor gets wet and the curtains will insist on sticking to you when trying to shower. Don't get me started on the noise!! I've never heard such a din - not just the usual drone but banging, clanking and high whining vibration especially when starting the approach to a port - so 5am wake-up call was to be expected. Food was good, tasty although portions were not large, but with a potential 5-course menu - it wasn't necessary to go hungry and if you fancied trying an extra of anything our waiter was very happy to oblige. Our Wine steward was also very helpful and pleasant and it was a very nice touch that a complimentary drink was offered on the last night on the Company" -cheers!! There was one formal night, and most dressed appropriately however there were an odd few who only managed to sport a tea-shirt and jeans. One big complaint - I only drink Soya milk, which was available on the Buffet at breakfast but unavailable anywhere else on the ship for a coffee - it was quite a task to actually take a cup of milk from breakfast and ask one of the Baristas to make me a Latte using it. Afternoon tea was fairly standard - buffet style but one day had lovely raisin scones with jam and cream - this was followed the next day by Cheese scones still offered with jam and cream - different.!! Late night snacks were brought round the lounges on the 1st & 3rd night, unfortunately there were not enough to go round on the first evening - or some folks got more than their fair share! Middle night of cruise saw a "Magnifique Buffet" with ice sculptures and carved fruit/vegs - lots of sea-food available, much to my husbands delight. The entertainment team were good, shows were of reasonable standard, especially the ABBA inspired show. But the best was the Cabaret provided each night by members of the Entertainment team. We enjoy dancing - this was not as good on the ship as others we have experienced. The dance floor was on the small side but the main problem was the musical duo couldn't seem to maintain any sort of tempo throughout a song, so what initally appeared to be a rumba or cha-cha would slow down or speed up and then the inevitable key-change so just went on, & on ..... We both experienced some treatments in the Spa and really impressed by both our therapists - very good treatments, really relaxing and reasonably priced. What a shame that the tannoys are not turned off (or at least down) to prevent the sudden announcements fro breaking into the relaxation time. However one of the biggest gripes of the whole expereince was the first Port - Ghent - 8 shuttle buses for everyone who wanted to take themselves independently into Ghent - a 26 min drive away (hour- round-trip). We had been waiting for a shuttle for around 40 minutes when the crowd were told there was an hour delay - so taking the hour round trip into account, we (together with a considerable number of others) gave up and spent the rest of the day on-board. Many people were very unhappy with this situation and the cruise director got quite a bit of stick for this. Next stop at Amsterdam was better - just a 10 minute walk into the centre. We never saw, or even heard the Captain, or indeed any of the Senior Staff, which was unusual. All announcements were made by a the Passenger Director (or something).A large number of the crew were from Ukraine, according to the information in the ships bulletin, who tended to be rather off-hand, with smaller numbers of Indonesian and Filipino waiters who were as attentive as ever. We docked 2 hours late on our return to Tilbury as a result of the adverse weather conditions experienced overnight. We were in quite a storm. However, after nearly a dozen cruises, including across the North Sea, the Baltic, Fjords, Bay of Biscay and a Transaltantic - this was the worst experience I have had, pitching and rolling and in fact, the first time, ever - I succumbed to the sick-bag (sorry) . We were amused to watch the usual window washing whilst in port - this consisted of a hose-pipe fitted with some shower-like attachments being dangled over the side and swung from side to side - ingenious! We met some very nice people and have answered our question - would we go with them again - Sorry - not for us. We like smaller ships but this was not really up to speed in our opinion. Fred do small much better, as do some of the other smaller ships available with other lines. Read Less
Sail Date May 2016
We chose this short cruise to Amsterdam and Ghent to give us insight to what cruising is all about. The embarkation and disembarkation were a joke - on arrival we were a little early and after being sent to the wrong booking area we were ... Read More
We chose this short cruise to Amsterdam and Ghent to give us insight to what cruising is all about. The embarkation and disembarkation were a joke - on arrival we were a little early and after being sent to the wrong booking area we were directed to a pub to chill out. On return there was a huge queue and we had to wait for sometime before finally giving our luggage in and getting on board. Disembarkation- We were late in port due to the weather - we were should of alighted at 9.45 but it was around 11 or 12 when we were called. We got to the queue when an announcement was made to go to the aft as someone had fallen. We all duly went aft only to find we had to queue again and then the doors were closed. (more passengers were being called to disembark when we were still stuck there) The crew were becoming frustrated as much as us. Finally a crew member came into view and we asked why were we waiting, he disappeared through the doors and a little while later the doors opened, we gave out a cheer. When stepping onto the gangplank a crew member was calling a port person a 'stupid idiot' as he had not connected the gangplank securely to the ship so it was moving in and away from the side - someone could have had a serious injury. During the both occasions there was a lack of information to why we were held up. The cruise itself - cabin/bathroom was a good size, the food was very good but the waiter could have been a little more attentive as he got some orders wrong/mixed up. There was plenty of choice and different ways to have your meals (buffet style or in restaurants) The entertainment was good and the troupe worked very hard. We enjoyed the stop offs in Ghent and Amsterdam but time was very limited. Pick up and drop off worked OK for us but some people were waiting sometime to get a coach back to ship. For our first time it has put us off as we seemed to queue for everything and if we did decide to cruise again we would definitely not use the port of Tilbury. Read Less
Sail Date May 2016
On arriving at Tilbury for our in search of the Northern light cruise, our cases were taken porter, into the boarding area, within minutes called to board Magellan, on board quickly. Escorted to our cabin, this was a first well done CMV, ... Read More
On arriving at Tilbury for our in search of the Northern light cruise, our cases were taken porter, into the boarding area, within minutes called to board Magellan, on board quickly. Escorted to our cabin, this was a first well done CMV, cases outside waiting. M&M luggage label missing, reported to reception, flippant receptionist told us to claim on insurance, CMV does not take responsibility for luggage!!!!. On going into cabin, smell of diesel over powering, could not get in until ship sailed. When Magellan refuelled, diesel smelled appeared again and again. What brain of Britain decided to put A/C and heating controls in the ceiling is beyond comprehension. We paid for a outside cabin with a window, however the window was filthy dirty from the Amazon cruise and was not cleaned in our 14 days aboard, would have booked an inside cabin. Lack of lifts, some sections had 4 lifts only 2 working, you had to wait forever to get a lift. Walking up the stairs was like climbing a mountain, so steep, still the exercise was good. The entertainment was awful, dancers who could not keep time, singers that sang out of tune and screeched, but they thought they were fantastic, a drag act that took the micky out of a female that had lost her first husband, outrageous. Leaving the ship in port, the gangway had to be negotiated with extreme care, in some ports you had to bend so low, if you did not suffer from back problems you may now. Gangways held by rope, and very rickety, how people in wheel chairs managed God knows. In general the staff were fantastic, helpful and friendly, dining in the Kensington restaurant was fine, made better by the four other fantastic people we dinned with. Shore excursions are outrageously expensive. when we disembarked from Magellan, we spoke to a supervisor in the baggage hall regarding the missing luggage label, and was told some one took a liking to that label, but if it turns up I will post it to you. Read Less
Sail Date February 2016

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