196 London (Greenwich, Tower Bridge, Tilbury) Senior Cruise Reviews

This really was a very good cruise certainly for this time of the year getting away to a bit of warmer weather , the staff laid on lots of entertainment with singing carols and everyone joined in ,also many other things were going on ... Read More
This really was a very good cruise certainly for this time of the year getting away to a bit of warmer weather , the staff laid on lots of entertainment with singing carols and everyone joined in ,also many other things were going on throughout the day , cocktails go down very well on the cruise also plenty of waiters serving drinks throughout the day and evening to save us getting up to get a drink at the bar,I am not sure where CMV get so many friendly staff but the staff really did make the cruise such a pleasure , nothing was to much trouble also looking at a closer issue the ship was spotlessly clean , on a couple of down sides we missed Gibraltar due to an issue with the propeller which got sorted in the Canaries the other was Maderia which had choppy waters for the tender boats going to shore , this made some not to well but maybe they should of stayed on the ship , i really wanted to see Maderia and as i don`t get sea sick it wasn`t a problem , the only main problem was docking the tenders coming back the swell was up a bit more and did cause an issue trying to get back but saying that I think all got back onboard to watch the fireworks which were fantastic , would i do this cruise again at Christmas , `Of Course ` , it is a great ship with great staff . Read Less
Sail Date December 2018
The day before we sailed we learnt that the ship was being taken to Dover for essential maintenance work, therefore we parked the car at Tilbury and then travelled to Dover by coach. On arrival in Amsterdam we were told that the work ... Read More
The day before we sailed we learnt that the ship was being taken to Dover for essential maintenance work, therefore we parked the car at Tilbury and then travelled to Dover by coach. On arrival in Amsterdam we were told that the work hadn’t been completed in Dover and would have to be done in Tenerife so we would be missing out our stop in Gibraltar. This meant 5 and a half days at sea. During that time activities such as crafting, knit and natter or lectures, were not at all to our taste so the time went very slowly. Service in the main restaurant was abysmal, including Christmas dinner, which took nearly 2 hours. The staff in the main dining room were so busy with it being 2 sittings for dinner that regularly there was a long wait between courses. I had a glass of wine with dinner which was served as half a glass and then it was a job to catch the waiters eye for another half later. (We were all inclusive). Usually on cruises I sit with my hand over the glass to prevent the wine waiter doing a refill, not on this cruise. One evening we went to the Grill (extra charge) and had rib eye steak, which was very near inedible with sinews. I ordered medium rare and my wife ordered medium. When my wife cut into hers it was clear that we had been given the wrong ones, so they just swapped our plates over, complete with peppercorn sauce over mine, which my wife cannot eat. For this error we were offered a glass of sparkling wine each. For the last 3 evenings we ate in the Bistro, where the choice was very limited. We found it amazing how many different ways they could make bread and butter pudding to use up the stale bread... Service during the day for a drink (around the Atrium) took ages and I went and ordered it in Hemingway’s where I was told there would be quite a wait as we were sitting overlooking the Atrium on Deck 6. There was very limited entertainment in the evening apart from the main shows in the Palladium and with first sitting dinner being 5.45pm and the first show (which we would have preferred) starting at 7.15pm there was no chance of getting to that one and an empty gap to fill before the next show, so we often gave up. Most disturbing thing was being anchored in the bay at Funchal and tendering to the shore, when other ships much nearer to the shore did not put down tenders due to the rough conditions. It was decided to cancel tendering at 1pm but by then 600 people were still to be returned to the ship. Conditions got worse, with tenders bashing into the ships platform and the last passengers on board at 10pm or later while the ship was held on a line at each end by tugs. Should never have happened. Our cabin was so hot, like a sauna all the time and the public rooms of the ship were cold. So by the middle of the second week quite a few people, including us, had coughs and colds. The only positive note our cabin was a good size and the wonderful friendly service from our cabin steward. Disembarkation a shambles, probably everyone just wanted to get off! Our Christmas is on Sunday, as we missed the real one. Read Less
Sail Date December 2018
Ship broken down in Dover so not in dock in Tilbury, so we had to be bused to Dover, given a bottle of water apple & crisps for lunch. After a two hour drive we arrived in Dover getting on the ship went well, we were told that the ... Read More
Ship broken down in Dover so not in dock in Tilbury, so we had to be bused to Dover, given a bottle of water apple & crisps for lunch. After a two hour drive we arrived in Dover getting on the ship went well, we were told that the self service was closed ( but found out later it was open) there should have been a kettle in our cabin that was missing so no warm cuppa. First evening meal in the restaurant was not very good, also we ask for a table for 6/8 given one for 4. Then found out the ship had not been repaired so had to miss Gibraltar so that meant 5 day's at sea with not a lot to do. Ship repaired in Tenerife. 31/12 arrived in Madeira> My husband went on a excursion I didn't because it was a tender. I am disabled (having a bad day) so I stayed on board. He left me at 8.45 I next saw him at 7.15 because they stopped the tenders for safety reasons, leaving hundreds on shore either sat on the tenders or stood out in the rain, last people got back around 11.30 all missing their Grand New Years Eve meal as we did. A lot of people missed the fireworks at midnight as they were either too ill or too tired to stay up. We did see the fireworks were spectacular, they were what nearly all the passages had gone to see. The disembarkation was a joke we had crew members with cases or large bags pushing passed paying passengers to get of the ship, maybe like a lot of the passengers they too couldn't wait to get off. After showing our sea passes there were new staff walking towards us to get on the same way as everyone was getting off. They were so rude bearing in mind their ages compared to the passengers, who were mainly OAP's or disabled like myself. Read Less
Sail Date December 2018
We chose this ship as we sailed in her 18 months previously and apart from very average food in the Waterfront Restaurant we had a good time. We were in need of some serious R&R after a very difficult year and the children were ... Read More
We chose this ship as we sailed in her 18 months previously and apart from very average food in the Waterfront Restaurant we had a good time. We were in need of some serious R&R after a very difficult year and the children were happy to go elsewhere. We therefore booked the courier service through SAGA to take us to Tilbury & back. The day before we left the embarkation was changed to Dover where extra repairs had to be made apparently although why was never mentioned by the captain or the crew. Embarkation was fast and efficient but from there it all went downhill. The excursion to Amsterdam canals was organised during the daylight hours and the famous lights were not evident. A waste of time & money. As soon as we left there we were informed that the scheduled stop in Gibraltar had been cancelled as the repairs had not been effected in Dover. So after 5.5 days at sea suffering with very mediocre food in the main restaurant and indifferent entertainment in the Palladium we arrived in Tenerife earlier than stated. The excursion booked was thoroughly dangerous on roads unsuitable for big coaches and little or no safety barriers on bends with 400' or more drops. So decided to cancel rest of excursions but no refund given and money taken to cancel! Best was New Years' firework display but some 600 or so very bruised and battered passengers may not agree after suffering appalling conditions tendering to the mainland in rough seas when no other cruise liners were offering this and then being left for hours to fend for themselves when the weather worsened. All in all we felt that there was a lack of care for the passengers exhibited by the officers and heads of departments, although the staff on the ground so to speak were friendly and helpful. The wine cellar choice was little short of abysmal. If you drink dry wine only you will be ok as that is all they have and the spirit measures are extremely small. Luckily we took out a VIP package and came out on top. The best drinks were definitely the cocktails and the lovely coffees. Food was poor except for the buffet on the top but not easy to get drinks up there. The whole ethos of Christmas was missing. Embarkation was a total shambles and as there was a DOA in one of the cabins even more delay ensued with a free for all at the exit to the dock building. Would we go again.....answer no as it appears the shipping line is more interested in making money at all costs than looking after the comfort of it's passengers and our experience was worse than the previous trip. Read Less
Sail Date December 2018
In December 2018 we went on a Christmas Canary Islands and Madeira cruise on the CMV Columbus. We booked with Saga, who offer a door to door service as standard. The cruise was to be from Tilbury to Tilbury but due to a technical problem ... Read More
In December 2018 we went on a Christmas Canary Islands and Madeira cruise on the CMV Columbus. We booked with Saga, who offer a door to door service as standard. The cruise was to be from Tilbury to Tilbury but due to a technical problem with the ship we sailed from Dover and missed Gibraltar as the ship had to go to Tenerife for repairs to one of its propellers. We were given £25 each as compensation for missing Gibraltar. The Ship The Columbus is a mid sized ship and although a bit old was in good condition. As the weather was not good, except in the Canaries, there was no going on deck due to high winds and it was quite cold. That put pressure on the seating situation so at times it was very hard to get somewhere to sit. Inside some of the public places could have been warmer. Most of the passengers were very friendly and we had many a good conversation during our cruise. Apart from Christmas the music played in the public areas was more for teenagers that the older crowd on board. The Cabin We were in cabin 10156 and it was bigger than most ships with two upper bunks protruding from the wall, which could get in the way. The lighting wasn’t bright enough. There was a big double bed, well two singles pushed together, but there was two single duvet covers on there as the double duvets they have are too small, or so our cabin steward told us. I went to reception regarding this and was asked to write a note to the Head Housekeeper and within a few hours we had a double duvet. There was only a bedside light on one side with the one on the other side at the other end of a dressing table so couldn’t be reached from the bed. There was a kettle with Whittards tea and Douwe Egberts coffee. Because I pre paid the gratuities there was a bottle of Red Merlot on the table. There was a small armchair and a desk chair. There was ample space for hanging our clothes and drawers for other items. There was a fridge and a safe. There was a small flat screen television but it was placed left of the bed so it was hard to watch it from the bed. There was only one socket, which had the kettle plugged into it, and that had to be used for all our charging. Luckily we brought the extension. The bathroom was small but the shower was big and again the lighting was inadequate. There was plenty of storage in the bathroom. The shower head was fixed and the larger shower cubicle helped. There was a soap dispenser in the shower and two small bars of soap on the washbasin and that was it. Luckily we brought some of our own. During sailing the cabin walls creaked quite a bit and others said the same thing. Our cabin steward was called Ashveer and he was very good. He is from Mauritius and we had some good laughs with him. The food We eat in the MDR a few times, the service in there was good, but as we are fond of spicy food we kept mainly to the buffet as they had a much better selection. The food was well cooked and hot. The afternoon tea was especially good with various rolls and lots of delicious cakes and those very nice scones that people keep writing about. Getting a table in the buffet could be difficult at times, especially at breakfast, but we managed. The friendliness of the other passengers made that a bit easier. They put on a good show for Christmas but we missed the New Years dinner due to a problem with getting back to the ship by Tender in Funchal. The sea became very rough after we got on land so we were delayed for many hours before we could get back and even that was quite hazardous. We were back for the midnight fireworks and that was spectacular. Entertainment The theatre is very badly laid out with seating being mainly on the flat and with some of the back seats lower than the ones at the front. There is a balcony but there is a metal bar running all round it and that gets in the way and the glass panel reflects a lot. There are also several large columns which get in the way. The Cruise Director Ian Bagshaw put on a magic show as he was at one time a professional in that form of entertainment. He was around the ship all day and stopped for a chat on occasions. There were two visiting comedians, Christopher Gee, who is an impressionist and very funny and Les Bryan, once of the Marauders in the early sixties and the Comedians on television. The resident show team put on a variety of shows, even a Pantomime, and in the main were quite good. One problem was that the noise of the music drowned out the singers. That is something that could easily have been remedied. Their final show was a tour around the worlds music culminating in music from Scotland, Wales, Ireland and England. They brought the house down. The shows were at 1915 and 2100 each evening. There were various music shows in some of the bars throughout the day and evening. There was a game show in the Dome nightclub most evenings but not until 2215. Much too late. There was a disco up there after that. We didn't take any ships shore excursions as we had been to all the places visited except Lanzarote. The crew were magnificent, always smiling and helpful. There are 27 different nationalities working on board. As I write this review a letter has arrived from CMV with a cheque for £100, £50 each, and a 20% future cruise discount if booked by March 31st. This was in relation to our problem with the Tenders in Funchal. That was a surprise. We would not take this cruise again due to the cold weather. It spoiled the cruise as we had to spend most of our time indoors. Read Less
Sail Date December 2018
I chose this ship because I wanted to go to a German Christmas market. Prices were good on board, very clean, staff were excellent and entertainment was brilliant. Food was good with lots of choices. There is only one downfall, the ship in ... Read More
I chose this ship because I wanted to go to a German Christmas market. Prices were good on board, very clean, staff were excellent and entertainment was brilliant. Food was good with lots of choices. There is only one downfall, the ship in parts were too cold. In the buffet style restaurant it was so cold you had to wear your coat to eat. One waiter showed me his hands and they were like ice, little bit inhuman for those working in this restaurant. Everyone was complaining about it. At one stage they had the air conditioning on. We also had to complain about our cabin but were told where the control was and then it started to get warmer. The lifts leave a lot to be desired on the aft side. One lift was stuck on 11 for 2 days so the wait for lifts was not good. Service was excellent in all the bars and restaurants. Food in the waterfront restaurant was beautifully presented and tasty. Food in the buffet restaurant was equally as good and well presented but it was too cold in there to enjoy your food. The breakfast was excellent with lots of choice in both restaurants. There was afternoon tea in the buffet restaurant which was really good. Bar prices were excellent, cocktails for only 4 euros 75. They were delicious. Tea and coffee making facilities in your cabin and there was 24 hour tea and coffee machines in the buffet restaurant. On gala night the waiters did a dance for us which was amazing. In connexions bar there was a duo singing who was fantastic. In the other 2 bars you could enjoy a pianist and violin playing and guitar music. There was a different show every night and they were fantastic. Such talented singers and dancers. Plenty of things going on during the day, quizzes, games, bingo etc The ship is very big and the decor is beautiful. There are 2 shops on board selling duty free. There is no shop to buy sweets, drinks or other essentials. There were excursions available but this involved too much walking. Amsterdam town centre was literally 15 minute walk. In Hamburg the cruise ship laid on shuttle coaches which was an excellent service. Embarkation and disembarkation was so smooth and well ordered. I would definitely go on this cruise ship again but hopefully in summer Read Less
Sail Date December 2018
Chose this cruise to celebrate my retirement and our past memories of Germany, Netherlands and Belgium. Boarding was very good, fast and efficient. Cabin good. We chose mid ship and it was a very quiet cabin. Lifeboat drill was ... Read More
Chose this cruise to celebrate my retirement and our past memories of Germany, Netherlands and Belgium. Boarding was very good, fast and efficient. Cabin good. We chose mid ship and it was a very quiet cabin. Lifeboat drill was chaotic to say the least. We were all called to the theatre, checked off and then sent out to the muster point on deck. There chaos ruled. Checking people off again and then proceeded to demonstrate the life jacket ( why couldn’t this have been done in the theatre). We were on 2nd sitting so went to the restaurant after the show. We had to queue initially to wait for the first sitting to clear and then directed to our table. However some very drunk idiot decided to make a spectacle of himself and complain about the wait. Generally the meals were lukewarm which was extremely disappointing. They would have been nice if hot. Our restaurant servers were very nice and efficient but the bars were understaffed and took too many orders on at once. However one bar steward shone in the raffles bar working very hard and friendly. Entertainment was excellent especially Angelina and Lee. As a group the singers weren’t great but when the sang solo they were very good. The dancers were top class also. The solo violinist was excellent also. We enjoyed the excursions apart from the coach on return from Brussels which dropped us quite a bit away from the terminal. Getting on and off the ship for excursions were smooth on the whole. Found the ship to be rather small for our liking so probably wouldn’t go again. Read Less
Sail Date December 2018
I was looking forward to this cruise with my friend as I had sailed on Ocean Village about 4 times many years ago and wanted to compare. Embarkation from Tilbury was brilliant. We were called by the colour on our luggage label and ... Read More
I was looking forward to this cruise with my friend as I had sailed on Ocean Village about 4 times many years ago and wanted to compare. Embarkation from Tilbury was brilliant. We were called by the colour on our luggage label and walked on board without much queuing. The waiting area had plenty of seating, a small coffee bar and was nice and warm. Our cabin was a nice size (I already knew this from OV) but the wooden furniture was the original and so was the bathroom. This was OK though and the shower is really large. The air con worked well and the bed was comfortable. Our cabin was on deck 5 at the front (5120) and had a lot of movement on rough days. I was seasick and would recommend a higher level and central if you suffer from this. There seemed to be a lot of crowding in the Bistro buffet on level 12. We had to find a seat (not easy) then take turns to get our food. I had never experienced this on OV so I can only assume that it was the time of year and no-one was eating outside. The food here was average. Breakfast was very good, lunch didn't have much choice of hot food and it didn't look that appetising. The desserts were moussy!! and the hot choice seemed mainly to be a sloppy variation of bread and butter pudding. The thing that put us off the most though was that it was very cold in there. On the second day we decided to use the Waterfront restaurant (waiter service). We were very pleasantly surprised by the quality of food compared to the Bistro so we continued to use it.... and it was lovely and warm. The afternoon tea was nice with delicious biscuits and scones with fresh cream and jam.... yummy. The entertainment was quite poor and there wasn't a huge amount going on, especially during our day at sea. I liked the comedian though.... very old jokes but he pulled it off because he was likeable. The decor in the public areas was nice and looked refurbished. There is quite a lot of seating around the ship and it didn't feel crowded (except the Bistro) even though the ship was full. I'll finish on a positive as we really enjoyed our cruise. The staff were excellent. They worked hard and were always helpful and friendly. Also our fellow passengers were so friendly which made all the difference. Read Less
Sail Date October 2018
We booked this cruise because of the Comedy Legends which we had experienced on a previous cruise. The embarkation was very quick, we had journed by coach from Victoria coach station which due to traffic took 1 & half hours. We ... Read More
We booked this cruise because of the Comedy Legends which we had experienced on a previous cruise. The embarkation was very quick, we had journed by coach from Victoria coach station which due to traffic took 1 & half hours. We found the cabin rather tired though the beds were comfortable, the wash basin was old and did not hold water very well due to a worn mechanical system. The shower though was perfect. Another problem was that the ship was draughty, especially the main entertainment centre the 'Palladium' on the right hand side so we sat on the left which was slightly better, we did have one session when the temperature was decent but soon was back to draughty a couple of hours later. The entertainment was generally good, after all we did go to see the comedy hero's who did not dissapoint. The in house entertainment team did a good show, the dancers were very good, the singers were let down by a poor sound system which was far to loud, do they not have a desibel meter, I did hear that some people that had earing aids took them out. The food was generally good though in the self service bistro was not pipping hot even when there at the start of service, the 'Waterfront' where the evening dinner was taken the menu was sometimes difficult to understand to those who did not have the experience in this type of dinning, also the service was a bit long winded. During the hotter days there were plenty of sunbeds around but the we had the old problem of towels on beds but no bodies. Over all we had, for us, a pleasent 15 days but don't think we would book another cruise on the Columbus. Read Less
Sail Date October 2018
We chose this cruise because it was visiting places I am ashamed to say we had not yet visited - although virtually on our doorstep! We have cruised a lot - once or sometimes twice a year for the last 40 years with various shipping ... Read More
We chose this cruise because it was visiting places I am ashamed to say we had not yet visited - although virtually on our doorstep! We have cruised a lot - once or sometimes twice a year for the last 40 years with various shipping companies. On this cruise leaving from Tilbury we were to visit Kirkwall in the Orkneys, the Isle of Skye then onto Ireland and finally France. Generally the ship is nice but not sumptuous by any means. Checking in was trouble free. Our window cabin was smaller than most and definitely very tired. The Pink plastic sink had seen much better times, part of the ceiling was not fitted properly, the chair had numerous stains, the soap dispenser in the shower was empty, the air conditioning was noisy, but the worst crime was NYLON sheets (I did not know they still made them)etc. however we had no intention of spending our holiday in the cabin so we accepted it. On complaining about the sheets we were given cotton mix ones. We do not do self service so we ate in the waterfront restaurant for breakfast and dinner. This was like two different experiences! Breakfast was hurried, bacon dry and hard, sausages like cardboard but worse the tea was always cold - the coffee looked better. In the evening the service was much more civilized, food hot and tasty with plenty of choice and no rush - we were second sitting. Evening entertainment passed the hour before dinner with a drink in hand but I would not go to see any of them off the ship although the violinist and pianist were excelllent. The singers were shouting most of the time even though they had mikes, the comedian and magician were OK. Certainly not the best on board entertainment and during the day very little "events", mainly a quiz or two, a lecture and a lot of private functions. Excursions were very expensive, average £45 per person for half a day. To sum up - you get what you pay for. We got this cruise on a second person half price deal, which talking to others was the deal most people went on. Do not expect a high dining experience, do not expect chocolates on your pillow or towels made into animals, do not expect free toiletries (we got a mini bar of soap and shower gel that was pretty unpleasant), Do expect to pay £2.80 for a bottle of water (yes!!), do expect to be treated like cattle for breakfast and lunch and do expect to vacate your cabin by 7am on the last day but not be allowed off the ship for another 2 to 3 hours. Would I go again? At the right price I would but I do think that for maybe no more than £10-20 a head they could include some little extras that make the holiday a bit more memorable - and please get rid of the nylon sheets! Read Less
Sail Date September 2018
Because we loved the itinerary and to celebrate my 75th birthday. However, what we had planned for and looked forward to for a year, ended in a distressing and devastating experience, cut short by stormy seas and ports not on the ... Read More
Because we loved the itinerary and to celebrate my 75th birthday. However, what we had planned for and looked forward to for a year, ended in a distressing and devastating experience, cut short by stormy seas and ports not on the itinerary we had chosen, but rather selected by the captain due to inability to go to any of the ports on the schedule. Of the seven selected and scheduled ports, the ship went to only one of those. Aside from the tremendous disappointment of not being able to visit the places we had hoped to see, the discomfort of being on a ship in such stormy and rocky waters made for a most unpleasant and frightening experience. Unhappily, the Captain never gave advance information, but chose to announce it the evening before. Shortly after leaving our embarkation port of Tower Bridge the Captain announced because of severe weather ahead we would not be going to our first port but directly to our second port, Cork. And we did not go to any other of the scheduled ports. On the second day at sea, after having to forego our first port of call, the Captain announced we would not be going to the original destination. The weather and sea was severely stormy and I became deathly seasick, requiring the services of the ship's doctor. He came to our suite as I was not able to get out of bed. I was given an injection and was unable to leave the suite for the rest of the afternoon and evening. On the fifth day of the cruise the Captain again announced we would not be able to go to any of the next several ports, but would have to be on stormy waters for 36 hours heading directly to the final destination of Reykjavik. It was at this point I knew I could not endure that kind of sickness and misery. My husband was able to arrange a flight home from Glasgow at an additional cost of $2000 and extreme stress and agitation that caused. While this ship and Silversea Cruise Lines touts themselves as a luxury line with the utmost in comfort, care and luxury, we found the ship to be in a very distressed state and in need of refurbishing and cleaning. The thermostat in our suite never worked correctly, causing great discomfort of either being too hot or too cold. The water temperature in the shower would go from comfortable to scalding without any change being initiated. The towels and bathmats were thin and frayed and in desperate need of replacing. The drapes on the windows did not close properly, allowing a bright slit of sun to enter the room long before one would necessarily want to be awakened. And one of the more annoying issues for us began the very first evening. We were on the 7th floor, and the pool area was on the floor above us. Starting at 10:30pm and ending at midnight, or as early as 5am, the crew would be putting tables and chairs or chaise lounges away and would scrape them on the floor. Though we reported this problem immediately at least 5 times, it never ceased. This experience has put me off of cruising entirely. My husband, in particular, loves to cruise. It should be a wonderful way to enjoy the company of new friends and seeing fun and exciting places. That is not what happened and I would greatly urge anyone considering sailing on this cruise line to be aware of the lack of attention to the safety and concern for the guests and lack of caring and thoughtfulness expressed to their disappointment and distress. Read Less
Sail Date September 2018
We were celebrating a special birthday for my wife. We loved the itinerary and made plans with dear friends for the celebration. Before we reached to first evening at sea the captain announced that we were passing our first port because of ... Read More
We were celebrating a special birthday for my wife. We loved the itinerary and made plans with dear friends for the celebration. Before we reached to first evening at sea the captain announced that we were passing our first port because of stormy weather and proceeding to our second scheduled port. The weather was so severe that day and night that my wife became extremely seasick, was nauseous, vomiting for hours. I was able to get the doctor to our cabin, he gave her an injection, and so went the first full sea day. After we spent the day at Cork the captain again announced a change of destinations wherein we missed the next 3 ports, again severe weather, and instead went to ports we have previously visited on other trips. We then proceeded to Glasgow, again not a scheduled port, to spend the night and next day. Before dinner in Glasgow the captain again announced that because of a severe storm we wound not to to the next 3 ports, but set off to Reykjavik which would entail 36 hours through stormy seas, to which my wife said she could not take that again. We disembarked in Glasgow and I was able to arrange air travel home. How does Silversea Cruise Lines and the captain of the ship account for putting the guests through the danger and discomfort of taking us to sea knowing what lay ahead? Should we not have been advised before embarkation of rough seas and given a chance to cancel our plans? Is money the driving force and more important then the guests comfort and safety? Read Less
Sail Date September 2018
We were nervous about first cruise on Silversea cruise because, although many positive reviews, there were many negative comments. One was the food. We loved the menu in Atlantide which changed frequently; Indochine excellent; La ... Read More
We were nervous about first cruise on Silversea cruise because, although many positive reviews, there were many negative comments. One was the food. We loved the menu in Atlantide which changed frequently; Indochine excellent; La Terrazza was good but not as excellent as main restaurants. Another was wine. Their selection of included wines was excellent and if you prefered one they would go get it. Service: unlike some comments we were served quickly and competently. The wait staff and wine stewards bent over backwards to make us happy. Maybe the Transatlantic cruise has a higher ratio of crew to passengers, but we were overwhelmed with the quality of Silversea on this cruise. Entertainment has been also been rated poorly. The Silversea Singers were 6 young and very talented singers who included opera singers and jazz singers and all could dance. They put on a charming and highly entertaining show evry night. Cruise director Moss is excellent and if he is on your cruise you will be assured of a fun time! Read Less
Sail Date September 2018
Expensive cruise (cost me 10k with flight) staff never bothered (only waiters giving out drinks all the time) Partially disabled and ordered wheelchair to board the ship. When I arrived was told none available they had ran out but only ... Read More
Expensive cruise (cost me 10k with flight) staff never bothered (only waiters giving out drinks all the time) Partially disabled and ordered wheelchair to board the ship. When I arrived was told none available they had ran out but only a couple of yards to walk or wait 1/2 hour. I walked, Almost 100 yards. Struggled. Passengers asked if I needed help. Staff didn't bother. Lots of restaurants but charged 60 dollars extra in some. Food varied but always luke warm. Breakfast in cabin always came wrong. I complained the first time, to no avail. Even staff when standing next to doors seldom held open for you. Ignorant. The service wasn't as advertised. Packing case/unpacking. Paper on floor after cleaner had come in to clean. Was fed up with it all. The first night was asked if I wanted to sit with someone. I prefer this but was never asked again. Passengers asked me if I wanted to join them though. Found attention from passengers embarassing- but very thoughful . I'm not one to seek attention. I didn't think after compllaining to steward I wanted to complain anymore and cause to be be singled out by the staff. I decided to leave after 3 days. I wrote to Silver seas to ask for plartial refund. 500 dollar onboard credit never spent (couldn't have all been profit) but refused. The cabin was on standby and only booked a couple of weeks before. Cancellation I expect. Silver Spirit did offer 1k on future cruise. This was the last of finances and now on state pension and a bit of disability. Which I did convery to them. So impossible for me a future cruise. This was the cruise of a lifetime for me and the last one. Anyway if free wouldn't go again. Just a bog standard reply from them I expect./ They really don't care (well, they do when you book) ninutes to answer the phone. Week when you complain. Sign of the times. Read Less
Sail Date September 2018
Wanted to see the East side of Canada after visiting the other side last year. The cabin was fine 3 cases already waiting as we arrived at our cabin the steward was very helpful. The ship was kept very clean and tidy. Enjoyed the food ... Read More
Wanted to see the East side of Canada after visiting the other side last year. The cabin was fine 3 cases already waiting as we arrived at our cabin the steward was very helpful. The ship was kept very clean and tidy. Enjoyed the food tried self service and the restaurant, , plenty to chose from, only complaint not enough vegetables on the plate in the restaurant. The ship rides rough weather very well. Though we were lucky not too many rough seas. Enjoyed Glengariff our first port, the tendering is a bit of a slow job, then of of to Canada, enjoyed the exercise classes that that the dancers take, if you wanted there were crafts bridge, games and quizzes every sea day. We had 2 lecturers on board both very good,the one for whales and dolphins was on deck and able to tell us what species we saw which added to the enjoyment. St Johns it poured down but didnt stop our walking trip, the scenery was fantastic. Halifax was hot sunny and a lovely city to explore and Charlotte Town on Prince Edward Island was a lovely town. It was a pity the next 2 days as we sailed down the St Laurence to Montreal it turned dull and cooler. Montreal was great and Quebec, pity our second day there it poured down all day. Most of the time we did our own walks round and exploring as there was usually good maps. The smaller French speaking town were friendly but did not have lot to see, but we were welcomed and usually the locals turned up to wave us off. Entertainment was very good for such a small ship dancers and singers great and the young singer Savannah that had just joined was a pleasure to hear. Enjoyed the chocolate afternoon tea. met some lovely people, all the crew were friendly and helpful, oneor two slight problems but no more than other cruise lines Read Less
Sail Date September 2018
We choose this cruise to see a bit of Canada. Had done a couple of cruises about 20 years ago and not sure about 31 days. No need to worry as the time aboard ship there was plenty to do - games, quizzes and talks or craft sessions. Or ... Read More
We choose this cruise to see a bit of Canada. Had done a couple of cruises about 20 years ago and not sure about 31 days. No need to worry as the time aboard ship there was plenty to do - games, quizzes and talks or craft sessions. Or even choir, line dancing and acting. Embarkation was fine and the cases that we had sent ahead by TEFRA were waiting at our cabin door. We chose late sitting in the Waldorf with a table of 8. Out table companions were fab - a couple from Scotland, couple from South Yorkshire and couple from Australia. The meals and choice were great. My only complaint was that sometimes the main course was only lukewarm and not hot. If I asked for it to be hot it was otherwise best to eat it quick. I must say the first course were usually delicious and could have ate more! There was 4 formal nights and quite a few Informal nights which towards the end of the cruise might as well be casual as the dress code was not enforced as it had been at the beginning of the cruise.The Bistro was great for breakfast and lunch although at peak times it was hard trying to find a seat. Basically just had to ask if seats were free and so got to meet lots of people. Quite a few were Australians. The evening entertainment was absolutely fantastic. The small team - Mitch, Callum, Josh, Chrysy, Annette and Savannah and the dancers made each show very enjoyable. They did 2 shows a night (unless the odd comedian or other act was on) then a show in Scott's Bar after the last show in Marco Polo lounge. They also did the quizzes and games during the day so worked really hard to keep us entertained. Due to illness I missed the night they did songs from the Musicals but the last night when I saw Les Miserables (my favourite) they deserved a standing ovation. Our cabin was on Atlantic so same floor as the Waldorf and handy on a night for the restaurant.The cabin was a good size with 2 portholes.There were 2 sets of 4 drawers (one between the twin beds) and a 3 door wardrobe with safe. Plenty of hangers and could ask cabin steward for more if needed. The bathroom was fine and the water in the shower was lovely and warm. Towels as and when you wanted them. Cabin steward did or checked the cabin twice every day and bed was always made again on a night. Ashveer our steward was brilliant when we were ill with a virus and checked if we needed anything a few times a day. We did a lot of the excursions and were well worth the money apart from one. The Sugar Shack Experience in Montreal was awful and wouldn't recommend at all. Glengariff - a lovely tour round the area with a coffee stop and then time in the time. Bought a lovely cardigan. St.John's, Newfoundland - a boat trip to see the puffins, bald eagles and possibly dolphins. This was a wet day and no dolphins but still a good trip. Halifax and the Tall Ship was lovely and a glorious day Prince Edward Island, Charlottetown - One of the prettiest places on this trip. Went to see the Confederation Bridge which we sailed under later on the way out. Also a lovely shopping area nearby but not enough time to see all the shops which was a shame. Quebec (day 1) - tour round Quebec and Montmorency Falls. Loved seeing Quebec. Quebec (day 2) - St Anne du Beaupre Basilica, canyon (falls) and Island was on a very wet day but the tour guide was very good so overall the trip was good. Saguenay - Fjord museum was good but not enough time spent there. Then went on to Le Pulpier where we had too much time for what there was to see. Baie-Comeau trip took you to a beautiful church - St Emilie - oldest church in Baie-Comeau which only has one mass a year. Also The Garden of the Glaciers - fantastic. Havre St Pierre - a small town Corner Brook - Did the Panoramic tour which was 2 hours and was ok for seeing a bit of the area. Sydney, Halifax - no tours and stayed on ship as not too well. Cork and Blarney - would have loved more time in Blarney as lots to see and not enough time. Disembarkation. We were late docking due to it being a very foggy morning but disembarkation soon got caught up. We had our time changed as originally time meant we would have missed our train. We had a phone call a couple of days before saying a person would meet us to take out cases from us and take to TEFRA. After getting off we collected our cases but then had to search for the person. Someone eventually tracked them down and they had no idea they were supposed to be taking our cases. We were trying to order a car to take us to Kings Cross from Tilbury when this person said there were taxis and where to go. When we got there and found the person to see she said the taxis wouldn't take us to Kings Cross. By the time we booked a car and they made it through the traffic (2 ships were in port) and road works we had just over an hour to catch our train. Thanks to the driver from Addison Lee we made it with 7 minutes to spare. Unbelievable. Overall this was a great trip, bar illness. Crossing from Ireland to Canada the sea was a bit choppy but I didn't mind that and the return crossing was like a mill pond. The Marco Polo is an older ship but for size she is fab. A lovely, friendly ship and not too big that you don't get to know people. You got used to seeing the same people and saying hello. The crew spoke to you in passing. The staff from cabin stewards to bar staff and restaurant staff were lovely and were always ready to help less mobile passengers carry their food and drink to a table for them. I wouldn't do again but purely because I've done it and probably wouldn't do one as long again but yes I would definitely travel on the Marco Polo again. Read Less
Sail Date September 2018
Luxurious barge with spacious accommodations for 8. Every detail is handled. The cruise begins with high tea at the Stafford Hotel in London before transfer to the barge. The Magna Carta is beautiful, meticulously clean and very ... Read More
Luxurious barge with spacious accommodations for 8. Every detail is handled. The cruise begins with high tea at the Stafford Hotel in London before transfer to the barge. The Magna Carta is beautiful, meticulously clean and very comfortable. Our cabin and bathroom were large and nicely appointed. The staff was lovely and anticipated our every need. Our tour guide was very well informed taking us to Oxford, Highclere (Downton Abbey), Cliveden, Windsor and Hampton Court. One of the many highlights was sitting on the sun deck cruising through the locks with a Guinness or cup of tea enjoying conversations while passing lovely countryside. We were served 3 gourmet meals a day accompanied by exquisite wines. A full bar was also available. We took the Queen Mary 2 from New York to meet the Magna Carta in London. The food and service on the Magna Carta far exceeded Cunard’s. It was a wonderful week on the Thames. Read Less
Sail Date September 2018
We took 40 people on the cruise around the British Isles aboard the Columbus. The itinerary was excellent and we managed to get in to every port! Every single person was more than happy with the ship and the destinations . Admittedly, we ... Read More
We took 40 people on the cruise around the British Isles aboard the Columbus. The itinerary was excellent and we managed to get in to every port! Every single person was more than happy with the ship and the destinations . Admittedly, we did have surprisingly good weather which helped but three months later people are still taking about their good experiences. Embarkation was very smooth and efficient, there was no waiting around. We were aboard the ship and the luggage was in our cabins within an hour. The cabins are larger than average with plenty of storage. The shower had plenty of room to move and there was a full length mirror. The ship was clean and well maintained. The staff worked hard to ensure public areas always looked good. All the staff were friendly and helpful. Unlike some of the larger ships staff got to know you and made sure that you were well catered for. There was plenty of choice in both dining rooms. The food was delicious and presented beautifully. The staff were attentive and ensured dietary needs were attended to. The ship has been renovated. The public areas are comfortable with plenty of seating. The evening entertainment was varied and there were quizzes, music and dancing every evening as well as the theatre entertainment. We would most definitely go on another cruise on the Columbus, it was great value for money and bar prices were not inflated. Highly recommend to others. Read Less
Sail Date August 2018
This review is probably appropriate for ‘first timers’ as it was our first ever cruise, We didn’t want the cruise to involve flying to a foreign airport before getting on the boat. Waiting at airports and cancelled flights to be ... Read More
This review is probably appropriate for ‘first timers’ as it was our first ever cruise, We didn’t want the cruise to involve flying to a foreign airport before getting on the boat. Waiting at airports and cancelled flights to be avoided. We decided to get the best accommodation on a small ship with an adults only policy. If we didn’t enjoy the experience under these conditions – we never would! Cruise and Maritime (CMV) seemed to fit the bill and we chose an eight day cruise to the Norwegian fjords. Our junior suite with balcony was the top of the range for cabins. Leaving from Tilbury, it took us 36 hours to reach our destination. Fortunately the North Sea was pretty calm. Columbus is a comparatively small ship for cruising, at 63,000 tons. Built in 1986 it has had various owners and re-fits until CMV acquired it in 2017. It has a capacity for 1,600 travellers and a crew of 638. On our journey there were 1,400 on board, but it didn’t seem to be particularly crowded. The staff all spoke good English and, without exception, were helpful and friendly. The suite was large (350 sq.ft). Excellent shower. King size bed. Three seater sofa. Flat screen TV (small). Plenty of space to hang clothes and a dressing area as well. A good start. Outside there were two smallish swimming pools and plenty of leisure areas for relaxing and sunbathing (late August in Norway? Unlikely!) We wanted a leisurely experience, without the formality of ‘dressing for dinner with the captain’. With a choice of places to eat we managed to achieve that, although there was such an evening for which the majority appeared prepared and had packed their glad rags and DJs. This was hosted in the Waterfront Restaurant with its usual full waiter service, but there was always the self-service Plantation Bistro as an acceptable substitute. In either eatery the food was good, if a little repetitive in the Bistro. A daily news-sheet detailed all of the activities happening on board for that day, which were wide and varied. They helped to pass the time whilst sailing from one place to another. A variety of live bands gave excellent performances in either the Palladium Show Lounge or the Dome Nightclub and overall the variety of entertainments was good. We enjoyed our first taste of cruising but – if we take another one – will probably sail to somewhere warmer! Read Less
Sail Date August 2018
I chose this trip for where it was going which was to Arkangel and Murmansk which was where the Russian convoys of the 2nd world war went to. Then it was back to Tilbury via Norway a 17 night trip in total. I was on deck 9 and for the ... Read More
I chose this trip for where it was going which was to Arkangel and Murmansk which was where the Russian convoys of the 2nd world war went to. Then it was back to Tilbury via Norway a 17 night trip in total. I was on deck 9 and for the first few days my cabin and corridors were getting fumes from the engines. The staff were very good, food was ok. entertainment not for me. My Cabin had twin beds but cabin hardly big enough for one. The ship needs a bit of repairing on the decking but crew kept paintwork up to scratch. I had VIP drinks package but I was still charged for a glass of Pinot Grigio .But be aware, even though onboard spending is in sterling, because they process their clients accounts abroad you could still incur charges even though you pay by Debit card. I have been on cruises before but I have never come across this charge before. Read Less
Sail Date August 2018
We chose this cruise as it was a fair price and it went from Tilbury which is quite near to where we live. Also friends asked us to come with them which made it even more enjoyable. This cruise stopped at Copenhagen(Denmark), ... Read More
We chose this cruise as it was a fair price and it went from Tilbury which is quite near to where we live. Also friends asked us to come with them which made it even more enjoyable. This cruise stopped at Copenhagen(Denmark), Warnemunde (Germany), Helsinki (Finland). St. Petersburgh (Russia), Tallin (Estonia), Stockholm (Sweden) and Aarhus (Denmark) We took an organised CMV trip in each place although there are shuttle buses in several places should you wish to go it alone. There was a good variety trips so it was difficult to choose but I think we did well our choices and we were more than satisfied with most. The least liked, but it did what it said, was Copenhagen 'Yours to explore' only because we were just wandering around. The two day comprehensive trip in Russia was absolutely the best. Such a lot was crammed into the two days and we had a very good guide. I find it hard to express the wonder I felt in all the churches, palaces, cathedrals and museums. Breathtakingly beautiful. We have been in magnificent cathedrals in the UK, but nothing as beautiful and elaborate as the palaces, museums and cathedrals in Russia. Also included was a ride on the Metro. Saint Petersburg Metro is one of the deepest metro systems in the world. We had a good cabin on the ship an an excellent cabin steward. Towels and tea/coffee making replaced daily. The food was very good. It was lovely being waited on in the Waterfront restaurant with 5 courses per meal. Of course you could pick your own food and the quantity if you went up to deck 12 to the Plantation restaurant, which we did at breakfast and lunch-time. You could have afternoon tea and cakes and burgers on the deck at lunch time. Food was hot and delicious and plenty of choice. One day there was a barbeque out on deck which was good. Drinks are quite expensive as you would imagine, and if you are a drinker it might be worth getting the package, but we often had the cocktail of the day which was a very pleasant drink. Embarking and disembarking was well organised. We had to be out of our cabin by 07.00 but we didn't actually get off the ship until 11.10 which was a long wait but considering there were 1400 of us it had to be that way. The entertainment was good too. Something different each night. Singing, dancing, magic. I am not a lover of magic, but it was presented in an entertaining way. We also had a laser show. You need to be prompt in the Palladium theatre to get a good seat. Various other activities took place at different times but we didnt take part. I went to art and craft and enjoyed painting and card making on days at sea. It tells you on the daily sheet (which is delivered to your cabin the previous evening) what activities are on where and what time. Also the dress code, bar and dining times, etc. Read Less
Sail Date August 2018
This was our second cruise with Crystal - we took their Baltic Cruise on Crystal Symphony last year - and were very happy with that. I'll list the things that we liked, and the things that went wrong. I have e-mailed Crystal twice ... Read More
This was our second cruise with Crystal - we took their Baltic Cruise on Crystal Symphony last year - and were very happy with that. I'll list the things that we liked, and the things that went wrong. I have e-mailed Crystal twice since we returned pointing out these issues, but other than getting a standard "form"-type reply, we've heard nothing. This was the President's Cruise and we met him, Tom Wolber, and his family, in Barcelona - so next, I'll be writing to him. LIKED: - Stateroom: Our stateroom on Deck 8 was up to the usual high standards, and the room attendants were very friendly, helpful, and kept our cabin clean. We typically had breakfast in our room and the Room Service staff were excellent - always a smile on their faces and a cheery "good morning". - Dining: The number of dining options, whether for dinner or lunch was excellent. From the specialty restaurants, like Prego and Silk Road, to the casual Bistro and Lido, both the food and service were excellent. - Entertainment: We often went to the Galaxy Lounge after dinner, and the entertainment was good. We especially liked the Crystal Showband and Dancers, and the Comedian. - Excursions: This was very much a mixed bag, excellent for the Bordeaux ones, miserable for Lisbon (see below) WHAT WENT WRONG. - Stateroom: Like a number of our new-found dining friends, the bed-linens and towels were overly-bleached, causing me to sneeze every night, and my wife to develop sores on her lips (to the point that she went to see the ship's doctor). One of our fellow travelers described their stateroom as "toxic". We called the Front Desk and were informed this was not unusual, and these items would be washed less aggressively. - Excursions: (1): Our first excursion, in Guernsey, was cancelled at the last minute, and all the others were full, so we created our own tour. (2): Bordeaux: We had an excellent guide, but on two trips the air conditioning on the buses didn't work, and we all got very sweaty. After many complaints, Crystal offered everyone on those two tours a discount. (3): This was our first trip to Lisbon, and we were looking forward to visiting the place where they make the delicious Portuguese custard pastries. But we were disappointed when they substituted a (closed) museum cafe. That, plus another bus with broken air conditioning (it was 103 degrees F in the shade), that the bus company had to swap out. Read Less
Sail Date July 2018
We have booked for the round South America voyage on the Marco Polo in January 2019 so when we saw a good deal on CMV Columbus we thought why not give it a try. We have cruised with P&O, Azamara, Princess and Viking but don't ... Read More
We have booked for the round South America voyage on the Marco Polo in January 2019 so when we saw a good deal on CMV Columbus we thought why not give it a try. We have cruised with P&O, Azamara, Princess and Viking but don't live on ships like some people. We are newly retired and enjoy touring holidays worldwide and skiing so we ain't just cruise bores! After booking an inside cabin 6179 we found out that CMV had within a few hours reduced the price by £200 per person ouch! one phone call later we had the money back as on board credit Thanks CMV. Embarkation was easy at the Tilbury Cruise Terminal. We had booked long term parking which turned out to be in a Cemex compound about a mile away the shuttle bus got us back to the terminal where we joined the ship. Cabin was a good size and could sleep 4 with 2 pull down bunks, lots of storage space and cleanish. Cabin was a bit tired but everything worked OK. TV was a bit small and the channels limited especially when at sea but hey who needs TV? This was a 'Multigenerational Cruise' that meant children on board ARGHHHHHH but seriously most of the time the kids we met were well behaved and well mannered. Some cruisers had bad experiences with kids in the pools and so called adults only stern bars. CMV need to get the rules in place before the cruise starts so crew and staff know what is expected. Food was OK we used the Grill twice steaks were very nice and the Fusion Indian restaurant was fine but a bit strange the usual poppadoms and pickles followed by starters then naan bread and mains mixed up a bit. Service was fine in all the venues we were on second sitting in the Waterfront and our waiters were excellent. The entertainment was on the whole good some bad singing but the entertainers did at least 2 shows a day and worked very hard (Princess entertainers did only about 4 shows in a similar 14/15 day cruise) So well done the show team. Cruise director was rubbish worst jokes ever!!! Ports and shore excursions were as expected but it would have been nice to spend more than half a day in Lisbon, prices reasonable compared to other cruise lines. The good: Great value for money The Bad: Once waiters found you had bought the VIP drinks package they tended to ignore you. Some rude and surly waiters Nico you know what I mean. No policing of the sunbeds some people left their towels for 2 hours + how rude! you know who you are. Not enough sunbeds Having paid for a 'Package' that included tips we were a bit disappointed that our cabin steward gave us bad looks on the last day, we had already paid his tip. Other cruise lines (Azamara etc) state no tips required or expected...... Conclusions CMV provide a great value for money service and we are happy to cruise with them again. Read Less
Sail Date July 2018
We chose it for the destination The food was awful 2* is being generous. The breakfast was the same very day greasy hard bacon cheap nasty sausage never changed . Every day was a stir fry or some obscure meat like beef cheeks nasty cheap ... Read More
We chose it for the destination The food was awful 2* is being generous. The breakfast was the same very day greasy hard bacon cheap nasty sausage never changed . Every day was a stir fry or some obscure meat like beef cheeks nasty cheap food by the end of the cruise so many people were eating from the kids section as the food was slightly better. if you are vegetarian you would really struggle veggie curry and rice or cheese and salad . No late food apart from 11 to 11 30 when plates of Iceland type buffet food was taken Around the bars. You felt like a penguin being given fish . Most staff rude especially reception we went to complain about the lack of sun beds 450 for 1400 passengers.the receptionist rolled her eyes and picked up the phone twice while we were talking . People were taking sun beds when someone went for food and leaving belongings piled on the floor . There were arguments and near fights every day . The Crewe had their own deck with around 30 beds that weren’t being used we got a sun bed twice in 15 days and it was taken when we went for lunch . People were sitting on chairs taken from the buffet as there was nowhere to sit.we ended up going to the speciality restaurants they were a bit better but you shouldn’t have to pay . Entertainment was awful singers screeched out of tune people got up and walked out including us. We went to Tenerife on a Sunday everywhere was shut . Some of the places visited were too short 4 hours not enough time . Kids in pools couldn’t use till day ten when the made one adult only We lost tv signal on 3rd day . Incompetent management it all needs a massive review All in all this was my tenth and by far the worst cruise I would never sail with them again or recommend them to anyone I know . Read Less
Sail Date July 2018
We chose this cruise because of the itinerary. We have done about 10 cruises altogether with Royal Caribbean, P & O and Thomson. This particular one seemed to be interesting, we choose first by Ports of Call then by cruise ship. ... Read More
We chose this cruise because of the itinerary. We have done about 10 cruises altogether with Royal Caribbean, P & O and Thomson. This particular one seemed to be interesting, we choose first by Ports of Call then by cruise ship. Firstly I should say we were blessed with super weather everywhere except Dublin. The three Tender ports were easily accessed and Prince Charles was in one place and Princess Anne in another! Some thought this a plus, others not! The evening food offering in the main restaurant was we thought the best we have experienced on any cruise. Good choice on each course, served promptly by pleasant staff. The quick meal option was like all the others we've had, bit crowded...(and not a chip in sight) .breakfast in main restaurant was not all that well organised... We found evening shows in the main, wonderful entertainment..Some folk seem to expect "exactly to their taste" every evening....That's never going to happen. The only poor performer was the Tenor...the Magician was brilliant, he is also Entertainment Manager...best we've experienced... In the Atrium 3x nightly were a wonderful musical duo pianist and violinist, their performances were superb. The cabin on Deck 10 was large and kept clean. Bit dated I suppose as was the bathroom. But shower was easy to adjust and large enough. My critical comments relate not to the ship but to the cruiseline. We understood we had booked 1st Sitting. We had this in writing. It transpired that dining room has space for 700+ & CMV had told 850 or so they had 1st Sitting so the poor Restaurant Manager was dealing with VERY irate passengers for at least 2 or 3 nights. It was said no sittings were guaranteed! That is totally unacceptable, some folk were diabetic and needed their food and why should they have to eat upstairs. We accepted it, as the irritation could have spoiled things, and as a result on 2nd sitting shared a table with a delightful Swedish couple with whom we got on the with especially well and plan to keep in touch with. But CMV should definitely address this thorny and totally unnecessary issue. The other matter of contention is the thorny one of gratuities ..there is absolutely no reason on earth why these cannot be incorporated into the cruise fare. To adjust the £7 per person per day you go to Reception once you've received interim account, collect a form, and say what you are happy to pay per day which we did. Folk had come from Russia, Sweden, New Zealand, America, and Croatia that we know about to do this cruise which was an interesting fact too .. Finally then a wonderful holiday friendly people lovely ports and the strange thing is far more folk of our acquaintance have asked about it with interest than they ever have about the ones on 'posher ' ships and more exotic locations.... Ps Some folk can moan about ANYTHING - one lady was outraged that her egg was too soft one morning, and another rather nice couple were "very disappointed " there was no choir on board as there had been on their last ship Read Less
Sail Date July 2018

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