27 London (Greenwich, Tower Bridge, Tilbury) Romantic Cruise Reviews

it was our 3rd cruise on this ship and after a very stressful year with medical retirement / moving / health problems we was so looking forward to our 19 night cruise started off well 28mins from home to Tilbury embarking fine once on the ... Read More
it was our 3rd cruise on this ship and after a very stressful year with medical retirement / moving / health problems we was so looking forward to our 19 night cruise started off well 28mins from home to Tilbury embarking fine once on the ship I said to my partner wow this don't look right (why) It didn't feel clean ? went tour cabin didn't feel or smell clean ? luggage delivered no problems unpacked off to see what was happening!!!! OMG the passengers already on board were all 75+ not complaining as have worked with elderly 23 years? so a bit of a downer really. first evening went to the bistro to eat had boiled potatoes roast meat mixed veg gravy not a bit of flavour to it and barely warm then had slice pineapple/ melons, the atmosphere of the staff was unbelievable no happy smiling friendly faces we couldn't believe it as been rat on other 2 cruises?. 2 days in waiting for the lift we saw masked men entering a cabin we asked wow what's wrong Sanitation the guy said we just thought someone had an accident? but no after this we see another 2 on our deck being sanitised?. we went down for our meal in the restaurant on our table of four we had a lovely couple in their late 80's with nothing in common with us surely when they do their placing surely they could try and match people we have yet to have people on our seating we could befriend as such? so we stayed with the bistro. next thing the news letter warning about norovirus ??? then we were being served in the buffet???fine but we couldn't see the server properly over the hot plates and most had little English food was just being plonked on plates over the top of other food never hot no flavours and the same food just different meat on many occasions we never bothered unless we had to on sea days ? and all over the ship we had to sanitise our hands our cups were removed from our cabins replaced by flimsy paper cups tat were dangerous when hot water put in them the glasses removed from our bathrooms replaced with plastic glasses? by this time the corridors were being sprayed by men in masks some in white suits while we were left in he dark the captain who on other cruises was not to be seen never shook hands the ship crew stopped eating in the bistro ? to be honest I have never hard so many people complaining about the above problems some we had met from previous cruises who were upset that thy had 2 cruises booked with them next year ? this was our plan to book while on board but sadly couldn't stand to go again in all we have cruised five times in 4 years with C.M.V always paid in full when booking to find out others have paid £1000 less than us and been upgraded also makes you think to heck with C.M.V. Our bedding was changed twice in 19 days it was shambles the bars were often closed or never had your drink ? the casino was a waste and the croupiers so rude we never bother the last few weeks was supposed to be on board for fun unless you were a knitter / bridge player / quiz player / bingo etc you were left wandering we spent hours in our cabin on sea days as worried about norovirus which by now on deck 10 we had seen 10/15 cabins sanitized. most we speak to couldn't wait to get off and home where upon I have been suffering sickness and diarrhea but at least I'm home safely. also our T.V had a mind of its own and came on when I felt like it was told unplug from back of T.V don't think so. Read Less
Sail Date November 2019
Viking Rep met us at the plane and helped us navigate Heathrow. Because we had a pre-cruise package, we were handed off to a limo driver, who was excellent. We thoroughly enjoyed the stay in London at the Conrad St. James. The ship ... Read More
Viking Rep met us at the plane and helped us navigate Heathrow. Because we had a pre-cruise package, we were handed off to a limo driver, who was excellent. We thoroughly enjoyed the stay in London at the Conrad St. James. The ship was all we hoped for, and more, We usually had breakfast and lunch at the World Cafe, because of its convenience, variety, and quality. Food and beverages were delightful and the waitstaff was very good, often excellent. Our dinners were in the Restaurant, but we especially enjoyed visit to the Chef's Table and Manfredi's.  Shore excursions were good-to-outstanding. One disappointment was that, because of the docking requirements, getting to the city or attraction could be time-consuming, thereby detracting from the time we had to explore the attraction, and sometimes a little stressful -- as, for example, imprecise directions for shuttle pickup in Dublin. Guides were generally excellent, with good communication skills and knowledge of the attraction. An inevitable disappointment was that, unlike the river cruise we took in 2014, the "included" excursion didn't always provide a comprehensive overview, and time in port was short enough that many "optional tours" overlapped with the included ones. We loved the sights of the British Isles, especially the northern Scotland islands, and we plan to come back to Edinburgh because we didn't get enough in one day. Our extension in Norway, despite a largely redundant second tour of Bergen after disembarkation and a less-than-ideal hotel choice (hotel choice in Oslo was inspired!), turned wonderful when we got on the train along the fjords and over the mountains, and that buzz lasted until we reluctantly accepted that the shuttle really was taking us to the airport, to leave beautiful Oslo behind. Will we go again? Absolutely. But we may opt for the more intimate River cruises, in which the shore excursions were predictably effective overviews of the destination. And we'll find our way back to Edinburgh, Liverpool, and perhaps add in a couple of inland cities on our own. A great way to celebrate our 55th. Well played, Viking. Read Less
Sail Date July 2019
While on a majestic fjords cruise and leaving Amsterdam we hit a foreign object on a initial inspection and short delay we had the all clear to carry on but never got to Norway, around half way the boat developed a mechanical vault so had ... Read More
While on a majestic fjords cruise and leaving Amsterdam we hit a foreign object on a initial inspection and short delay we had the all clear to carry on but never got to Norway, around half way the boat developed a mechanical vault so had to turn back. The cruise was eventually terminated and we went back to Amsterdam. We still enjoyed a full program of entertainment and everything else on board. They announced that we would be going back to tilbury by ferry They had already given us £25 each and a free bar fo one night but then told us we would get a full refund + free cruise of same duration anytime in the next 2 years or if we wanted a longer one they will deduct the value of this cruise We only lost one day of the whole trip it’s good to hear of a company doing the right thing with out having to spend hours complaining. Nice one CMV Read Less
Sail Date May 2019
My husband and I traveled to London from America to celebrate my 60th birthday . It was our first time to be in Europe and it's beautiful. I would rate the places we went as Very Good. Embarkation and disembarkation is OK. I was ... Read More
My husband and I traveled to London from America to celebrate my 60th birthday . It was our first time to be in Europe and it's beautiful. I would rate the places we went as Very Good. Embarkation and disembarkation is OK. I was so disappointed with the ship . Our cabin is in the 4th floor and once you get in the hallway it smell like SEWER. I heard people complained about the smell. But nothing was done about it. The Entertainment show is so horrible that some people walked out of the show. It was amateur singer and dancer. The singer are out of tune and you can't even tell if they were singing or screaming. The outfit of the dancer are so tacky and the performance is so horrible. The magician who did the show his magic trick could be done by a 10 year old. So amateur and so CHEAP. It's laughable. We been cruising quite a bit and entertainment is big for us. We always look forward for good show and was never been disappointed . But this ship the show they gave us is very insulting. CMV need to hire Professional people to entertain their customer. AT breakfast or lunch people talked about how bad the prior night performance was. There's nothing to do so you end up watching half the horrible show and walked out . If you like their activities like Board game, Darts tournament, carpet bowl, table tennis ,Knit & Natter , Bridge and song from the 40"s then this is your ship. We were bored beyond bored. Try to watch Tv on your cabin they only give you 1 movie all day. The food is Ok I won't complain about it. They need to improved their customer service. Excursion is Ok and I like the countries we went. When we came back to America I was asked by co worker , friends & family about the cruise line. I told them NEVER take a cruise with CMV Voyages Magellan. It's not a cruise ship that you recommend to friends and family. Read Less
Sail Date April 2019
we've just come back from majestic fjords with beautiful scenery and weather but alas was a disaster the ship was full the room was small uncomfortable and very noisy broken sleep with funnel next door no transfer of ... Read More
we've just come back from majestic fjords with beautiful scenery and weather but alas was a disaster the ship was full the room was small uncomfortable and very noisy broken sleep with funnel next door no transfer of room available several complaints unresolved reception issues couldn't get a buffet table was like being on a Costa ship Also the cost was very reasonably priced on the face of it.. but.. When you factors in cost of excursions and car parking then not so reasonable. So.. if the basics are not right.. then you can't really fully enjoy the good bits. Good Majestic fjord land Very relaxing with beautiful scenery Awesome in fact but that's the natural side of fjords for you with 3d passages that melt away and mountain overhangs you can almost touch as the ship sails through occasional narrow channels but you have to be up on deck at the right time to see them 1 particular spot was like the scene from Jason and the argonauts were Neptune pops up out of the water to save the ship from clashing cliff tops. Weather from other previous holiday comments weather could be very wet especially in Bergen but Unexpectedly the weather was gloriously sunny all week although occasionally very windy and cold Room Free use of safe Tea making but limited with small table and kettle Only 2 sockets in room Bed very uncomfortable and small for me Food Good value food with excellent English breakfast On gala and captains night the cuisine was excellent on other nights could be average though Cream teas and biscuits are to die for unfortunately everyone else felt the same.! when everyone comes back from days out at same time there are queues and shoving going on then finding a table is difficult too when ship is at capacity, which rather takes most of the pleasure out of it. The food is very good in general if not repetitive tho, sometimes bland and not very hot all of the time but one has to remember the cost of some of the cruises. The service is good in general as the staff trying hard to accommodate everyone but again because of this you can be waiting for 15 mins or more for a drink in certain bars. Cocktails of the day are usually very good and reasonably cheap at £3.50 per day. They did a wheat beer at same price which was a bonus as it's 1 of my favourites even tho its £1.25 in aldis I was just happy to see it as most cruises don't seem to accommodate wheat beer usually Bad Beds uncomfortable Small room and shower Tv poor Our room 5111 very noisy all day and all night Also had smelly gas smells from engines and main funnel Complained twice but not taken seriously. Like trying to sleep on a rollercoaster 1st time they sprayed carpet for smells 2nd time gave me ear plugs which were not adequate. Said they were full and couldn't change my room but found out later that they hold back some rooms in case of emergency. So our 50th and 60th birthday holiday was spoiled through lack of sleep and rest. 1st dining time too early and 2nd too late Only 1 buffet restaurant which was packed full several times with no spare tables and a scramble to get anything. The 2 main service restaurants too slow when busy and food some times not hot enough even when not busy. Excursions over priced and not good value when you can walk off and do some of the so called tours for nothing or a lot less when you just pop into tourist information and a small "what's available?" Read Less
Sail Date April 2019
We had sailed on Viking Ocean on earlier occasions (Baltic and Caribbean) and knew that Viking had created a great cruise product with these ocean-going ships. So we chose the Northern Lights cruise so we could check off a huge bucket ... Read More
We had sailed on Viking Ocean on earlier occasions (Baltic and Caribbean) and knew that Viking had created a great cruise product with these ocean-going ships. So we chose the Northern Lights cruise so we could check off a huge bucket list item... actually seeing the Northern Lights, and have a wonderful time while doing so. Our cruise experience was uniformly excellent from embarkation at London and disembarkation at Bergen. The comfort of our cabin, the professionalism and friendliness of the crew, the delicious cuisine, and the talented entertainment. It was all great. Of course, it certainly helped that even though it was still winter at those high latitudes, our weather was near perfect for the whole cruise. So we had multiple nights on which we could see the aurora. Our shore excursions were excellent, particularly the overnight spent on a nighttime dog sled ride and sleeping in a very small Sami People-style teepee with a large window through which we could see the night sky. Well done to Viking. We can't wait until our next Viking Ocean Cruise! Read Less
Sail Date March 2019
Chose this cruise with the main intention to see the Northern Lights. Viking handled all the arrangements for us. Our flight schedule from our home in Tennessee to the ship in England was smooth and very prompt. We only had a couple hours ... Read More
Chose this cruise with the main intention to see the Northern Lights. Viking handled all the arrangements for us. Our flight schedule from our home in Tennessee to the ship in England was smooth and very prompt. We only had a couple hours between stops and the transfer from the airport to the ship was quick and smooth. There was always someone there to direct us and get us to the right place. Tip! The ship store has ice cleats for $10 a pair and trecking poles for $17 each. And I advise you to get a pole. Cleats not so much. Included tours: We went on every included trip and enjoyed them all. Note: The crew does a great job of getting everyone on and off the ship and buses but it is cold and dark sometimes so react accordingly. Also the days are short this time of year so you need to be on the early tours for the excursions except the Lights hunting then later is better. Remember the crew can't change the weather! We went on the 'In search of Northern Lights' trips in Tromso and Alta and were lucky to see the lights at both locations. I must say to everyone remember you are at the mercy of the weather on this trip so be patient and remember the crew cant change the weather. I heard many say the trips we not that good but if the weather had cooperated things would have been much different. Tip: Take hand warmers if you plan on taking pictures. Tip: Take a face mask! Many people had the cold weather gear but few had face covers and when you are outside in a 10 mph wind at -6 Degrees Celsius your face will get extremely cold! Big Tip: Your cell phone will not work to take pictures of the Northern Lights! I know there are apps out there that say the will help but trust me they do not work! If you want to take pictures of the lights that look like what you see on tv then get you a good camera and a tripod. Here is another Big Big tip: Learn how to use the camera and the cell phone BEFORE YOU GET THERE! Standing in the cold and dark with your flashlight on ruining everyone's night vision while you are trying to figure out how to set your camera will not win you many friends! Tip: There are several private companies in Tromso and Alta that have trips to find the Northern Lights so check those out also. You actually have a better chance of seeing the lights on a private tour because they have smaller vehicles and can move around easier and quicker than the buses. Entertainment: this is not a Disney cruise or a booze cruise! You will find interesting passengers and crew. The shows are fun but it's not Vegas style. The talks are informative and interesting but not for everyone. The pool is cold as is the weather. We were never bored on the trip as there was always something to do or interesting people to talk to or beautiful scenery to watch. We had an excellent time on this cruise! The ship is beautiful and the food is excellent. The crew is one of the best we have been around. The excursions are a little pricey but if you remember where you are and the problems presented by the weather and the locations then they are really priced very fair. And Remember::::: The crew can't change the weather! Read Less
Sail Date February 2019
We never have been on a sea cruise and had experienced a river cruise through Viking. Several things drew us to our decision to use Viking. The river cruise we took in the Danube was incredible and we wanted to do a sea cruise. The size ... Read More
We never have been on a sea cruise and had experienced a river cruise through Viking. Several things drew us to our decision to use Viking. The river cruise we took in the Danube was incredible and we wanted to do a sea cruise. The size of the Viking cruise ships was a big factor, as we experience the size of our river cruise. Having a small number of passengers allowed us to meet several individuals and couples, which we experienced in our river cruise, became lasting friends. The amenities on the Viking Sky were top notch. The staff service was over the top and the food and food and more food just added to the pleasures of the cruise. My spouse wanted to check off on her bucket list the Northern Lights and seeing the agenda for this cruise was another factor in taking the trip. We decided to take the Explorer Suite and this was one of the best decisions of many on this trip. The comfort, the relaxation and cleanliness of the ship also made for a very enjoyable trip. We were able to see all we wanted off shore, including pictures we took of the Northern Lights and visit with friends who lived in one of the ports of call. We are planning our next Viking cruise and we are sure we will not be disappointed. Read Less
Sail Date February 2019
This xmas/New years cruise was calling at two ports we really wanted to visit. We had to embark at Dover not Tilbury because of problems with the propeller from the previous cruise .when we left Dover the captain informed us that the fault ... Read More
This xmas/New years cruise was calling at two ports we really wanted to visit. We had to embark at Dover not Tilbury because of problems with the propeller from the previous cruise .when we left Dover the captain informed us that the fault had not been repaired and so after Amsterdam we would have to sail to Tenerife missing Gib thus having to be at sea for five days not three ! Our cabin had a lot of vibration because of the fault which was repaired in Tenerife. The Canarys were fine but when we arrived at Madeira it started to go wrong the sea was very choppy but they said that tenders were going ashore which we found suprising because the Cunard ship anchored next to us did not tender. When we got ashore we enjoyed a few hours in Funchal then at 2o/c it started to rain so we went to the jetty only to be told that tenders had been suspended ! We finally got back on board at 10past10 at night after 8 hours in the rain at no time were we given any info about what was happening we missed the Gala dinner and show / fireworks and sail away party. We were so wet and cold we had a shower and went to bed. I feel that a bad decision was made because of excursions etc and passengers and crew were put at risk because of this. CMV have made a derisory offer and 20%off any further cruises after this experience we do not feel inclined to cruise. Read Less
Sail Date December 2018
Luxurious barge with spacious accommodations for 8. Every detail is handled. The cruise begins with high tea at the Stafford Hotel in London before transfer to the barge. The Magna Carta is beautiful, meticulously clean and very ... Read More
Luxurious barge with spacious accommodations for 8. Every detail is handled. The cruise begins with high tea at the Stafford Hotel in London before transfer to the barge. The Magna Carta is beautiful, meticulously clean and very comfortable. Our cabin and bathroom were large and nicely appointed. The staff was lovely and anticipated our every need. Our tour guide was very well informed taking us to Oxford, Highclere (Downton Abbey), Cliveden, Windsor and Hampton Court. One of the many highlights was sitting on the sun deck cruising through the locks with a Guinness or cup of tea enjoying conversations while passing lovely countryside. We were served 3 gourmet meals a day accompanied by exquisite wines. A full bar was also available. We took the Queen Mary 2 from New York to meet the Magna Carta in London. The food and service on the Magna Carta far exceeded Cunard’s. It was a wonderful week on the Thames. Read Less
Sail Date September 2018
We chose it for the destination The food was awful 2* is being generous. The breakfast was the same very day greasy hard bacon cheap nasty sausage never changed . Every day was a stir fry or some obscure meat like beef cheeks nasty cheap ... Read More
We chose it for the destination The food was awful 2* is being generous. The breakfast was the same very day greasy hard bacon cheap nasty sausage never changed . Every day was a stir fry or some obscure meat like beef cheeks nasty cheap food by the end of the cruise so many people were eating from the kids section as the food was slightly better. if you are vegetarian you would really struggle veggie curry and rice or cheese and salad . No late food apart from 11 to 11 30 when plates of Iceland type buffet food was taken Around the bars. You felt like a penguin being given fish . Most staff rude especially reception we went to complain about the lack of sun beds 450 for 1400 passengers.the receptionist rolled her eyes and picked up the phone twice while we were talking . People were taking sun beds when someone went for food and leaving belongings piled on the floor . There were arguments and near fights every day . The Crewe had their own deck with around 30 beds that weren’t being used we got a sun bed twice in 15 days and it was taken when we went for lunch . People were sitting on chairs taken from the buffet as there was nowhere to sit.we ended up going to the speciality restaurants they were a bit better but you shouldn’t have to pay . Entertainment was awful singers screeched out of tune people got up and walked out including us. We went to Tenerife on a Sunday everywhere was shut . Some of the places visited were too short 4 hours not enough time . Kids in pools couldn’t use till day ten when the made one adult only We lost tv signal on 3rd day . Incompetent management it all needs a massive review All in all this was my tenth and by far the worst cruise I would never sail with them again or recommend them to anyone I know . Read Less
Sail Date July 2018
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were ... Read More
We wanted a winter cruise to celebrate my 70th birthday. Having called into the co op travel agents in Lincoln ,this one was recommended to us by one of the cruise specialists.we couldn't have enjoyed it more! The staff on board were all amazing and friendly- nothing too much trouble. I was ill a couple of days into the trip and needed to use the ships medical department. The treatment I got was first class and with a couple of days intensive treatment I was fit to enjoy the rest of the cruise. Food on board was delicious and plentiful and was presented in the first class restaurants as if in a top class hotel. There was a less formal restaurant but the food was excellent in there too. Entertainment was first class with terrific shows each night as well as many and varied day time activities. There was also a wide range on shore excursions ( not cheap as Norway is expensive) and we took advantage of a few of them which we thoroughly enjoyed. We made some good friends who we hope to cruise with again in the future with this line. Now, try as I might, I can't think of any negatives. There was an incident of burst pipes which I believe caused flooding to some areas but the staff worked so hard to sort the problem and did so quickly. I did overhear some guests complaining about various things but they all sounded quite trivial to me. I do feel that some folks complain for complaining X sake!! However, everyone is of course entitled to their opinion. We certainly enjoyed ourselves and would highly recommend cruise and maritime and the Magellan to anyone. Many thanks for a memorable trip. Read Less
Sail Date February 2018
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as ... Read More
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as most were over 55 The Ugly: My husband died in July before he could have his holiday. When I rang in CMV to change the booking name to that of my sister-in-law (my husbands sister) I was told they would be charging me £232.50 as no matter how unfortunate the circumstances it is their policy to charge 25% of the holiday for this. CMV obviously lack compassion and are completely heartless. Although both my sister-in-law and myself enjoyed the cruise immensely I still feel robbed by CMV many other cruise lines do not charge to change booking names. I would have been happy to have paid an administration fee but I actually feel that they ripped me off while I was mourning the death of my husband. Read Less
Sail Date September 2017
We were on the London to Bergen cruise with a side to Oslo. The Viking Sky is a beautiful ship with a friendly crew. Food is very good and the entertainment was wonderful! But we have been spoiled by Viking river cruises and the ocean ... Read More
We were on the London to Bergen cruise with a side to Oslo. The Viking Sky is a beautiful ship with a friendly crew. Food is very good and the entertainment was wonderful! But we have been spoiled by Viking river cruises and the ocean cruise did not meet the standard set by the river cruises. Maybe its just that handling 200 people is a lot easier than handling 1000, but they did just not have their act together yet bringing back the excursions and getting them back on the ship smoothly. In Edinburgh, all the excursions came back at about the same time, resulting in at least 1 hour to reboard! Same thing happened 2 more times during the cruise, although you could tell they were trying. (The one tendering service we had, however, was excellent.) The restaurant service was another problem. It seems they are using a system where there is a team, by section. One person takes the order, and there is a person for water, another for drinks, another for bread, another for silverware etc, but there is no one person responsible for your table. So things get forgotten (example, we often received bread without butter, dessert without spoons to eat it etc. The couple next to us asked 3 or 4 individuals to bring their main course, but nothing happened for a very long time until they got the restaurant manager involved.) Very frustrating. The service in the specialty restaurants however was much better, but there we had an actual waiter responsible for our table. So if you are a river cruiser and really like Viking, i'd say wait a bit before you jump into the ocean cruise. Hopefully, they will get better, and all will be as good as their river cruises. Read Less
Sail Date July 2017
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums ... Read More
We chose this cruise to be away from home for Christmas and the New Year. The Ship, Cabin, Crew and most entertainers staff were absolutely superb. We chose the second sitting, and were served admirably by our waiters. Our table chums were very good company, the food on the whole was very acceptable. Although the entertainment was not really to my taste, but my wife loved it, i could see that a great deal of thought and rehearsal had gone into producing the shows. Both my wife and i did find the classical music in the Hamptons lounge great. Each evening we were there before going to Dinner into the Kensington. I found the on board lecturer a little tedious, with a subject matter of Yachting, DIY and weather i was looking forward to some good quality talks. Unfortunately this particular lecturer was most biased about his own self importance and past life, having listened to why his first wife left him (do i really need to know that?) i then listened to the first talk about sailing around the world. unfortunately his talk was all about him, not the yacht or voyage. I was aware of at least 2 offshore deep sea yachtsmen on board who all agreed that the talks were very uninformative. a surprise really as it transpired that he is a RYA instructor. I managed 2 talks before deciding i would rather do 6 dog watches in a storm than listen to him. The Garden lecturer was however very good, knowledgable about her subject and engaging. A down side to the cruise, was the constant moaning of any passenger's beyond a certain age. I have never heard so much gossip, untruths and rudeness. I dared to ask one passenger who was loudly moaning why he had chosen to come on a cruise, he said that his son made hm come away at christmas. Both my wife and i came to the uncharitable conclusion that the Christmas Cruise on board the Maggellan had many passenger's whose offspring had off loaded them onto CMV! Still we were not going to allow these sad passengers ruin our holiday, even though they tended to hog seats. We did try the on deck buffet a couple of times but left it to the old food monsters who had made the deck buffet their home. Unfortunately we missed madeira due to a heavy swell, but were treated to a wonderful firework display in the company of 10 other cruise ships, superb bit of "on station" handling of the ship, from the bridge. All other ports were just great. I agree with a previous poster that It was nice to see some Dutch passengers on the ship. The Ship rode any inclement weather very well, the worst sea state was a swell of around 4mts and winds of 30kts, but she rode the elements very well. nobody should have any problems with motion on the Magellan. Cabin? Big, comfy & great 4028.... but we chose carefully, fwd of midships. I heard anything aft of amidships was a bit creaky, but we never ventured down there! so in in five words? "WE HAD A GREAT CRUISE" Read Less
Sail Date December 2016
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there ... Read More
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there with the best of them. Our embarkation time was 11.00am. We arrived at 10.50 were quickly through the paperwork, checked our cabin with luggage already there and having our customary first drink at 11.40. Magellan is a bit older than others we have been on but has loads of character. It is very clean, cabins are bigger than normal and as most reviewers have said the showers are brilliant. The drinks package at £17 per day is great value and we certainly got our moneys worth without going mad, I think on Princess it could have been close to double the price, The staff on board were very helpful and friendly, reception was the only place we encountered a grumpy face. We were on second sitting in the Kengsington with food selection and quality very good. We were on a table of eight and had great craic with a brilliant mix of people. To be honest we never had much trouble finding a seat in the bistro, maybe a few minutes wait and having to share but it was part of the fun getting to know other people. Other reviews had mentioned the lack of seating on sea days but again we always found somewhere to relax. The entertainment was very enjoyable with the dancers working very hard. The four main singers very good as were the musicians. The comedian was good the first night average the second night. The two older ladies were not really my cup of tea but other passengers really seemed to enjoy them. It was also nice to go to the night club for a night cap and not feel to old although the DJ could have made more of an effort to provide music to suit the crowd. The selection of ports was spot on starting with Amsterdam. The ship docked about ten minutes walk from Central Station. We had been before but really enjoyed a river cruise at only €14 each purchased at the terminal. Copenhagen: We got the local 26 bus close to the terminal into the city centre. We had pre-booked a free walking tour with SANDEMANS which I would highly recommend.It was a lovely sunny day which helped in a lovely city. The tour finishes at the Royal Palace which was only fifteen minutes walk back to the ship. Warnemunde: What a lovely town with great selection of coffee shops. From the amount of deck chairs and hotels on the beach front it is obviously a very popular summer holiday destination. Again it was an easy walk to the town past the train station if you wanted to go to Berlin. Tallinn: Another lovely stop although it was a little cold on the day. We walked into the centre which was really quaint and had a two for one Irish Coffee offer to warm us up. We walked up to the vantage point with help from the tourist information office where there was also free Wi-Fi. St.Petersburg: Had an overnight here with an organised trip each day due to the visa issue. Lovely city with a lot of iconic sites, the guide on the bus on day two offered to do an impromptu walking tour which was excellent giving a great insight into Russia. Helsinki: Another local bus and tram with an all day ticket only €8 so we sailed around taking in the sights and doing our own hop on and off. Very clean and friendly city with great local markets. Aarhus: We couldn't get into our scheduled port and diverted to here. It was a great replacement again the centre was an easy walk from the ship. It is a great shopping town and the locals were very friendly and helpful. Now for a little moan, you can't use your on board charge card in the casino. My wife and myself both enjoy a game of Blackjack but the only thing they accept is sterling. Not thinking we would need any we had to change Euro at a poor rate to allow us to play. There was no prior information on this and despite asking a few times we never found out why we couldn't get chips on our card. Overall a great holiday and without doubt I would use CMV again. Read Less
Sail Date October 2016
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well ... Read More
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well apart from a small issue with security about my Skean Dhu...Scottish Sock knife. I took my kilt for the formal nights and when our bags went through the security x-rays obvious concerns were raised. This episode was more funny than inconvenient and when you think about it....my fault!! After that we sailed (sorry) through embarkation. Disembarkation was more time consuming so if on a tight schedule consider using the express service. But it was a glorious day when we arrived back in Tilbury so we just waited our turn and enjoyed the company of a couple of sisters who had been on the cruise. The Ship - Lovely! Apparently old but clean and well maintained. I have nothing to compare it to as this was our first cruise...but I really liked the the Magellan and her crew. The ship was immaculately clean...staff constantly cleaning...constantly....I mean constantly!!! I am sure other ships have better, do different and are bigger, faster and prettier but the Magellan is a lovely ship with a fantastic crew. Dining - Breakfast: not my priority meal of the day...I'd rather sleep/relax my way into the day rather than chase breakfast. As far as the quality of the food at breakfast...this was probably the most disappointing thing. Sausages...blah...bacon as usual when you leave home even more blah. I generally stuck with fresh fruit or the meats/cheeses. TIP...if you are happy with a buttered roll or some fruit and tea/coffee then order room service...it's free and prompt. Lunch: Reasonable varied selection of hot and cold foods, they seem to like making variations of Bread/Butter pudding so watch the hips!! A bit of a challenge to get a seat in the Bistro but we considered that part of the hunt!! As a kinda cafe/bistro style thing I think it was fine. Dinners - I loved every meal we had. I find the criticism of the portions astonishing as I am a big lad with a strong appetite and not quite so far into my senior years as most of the passengers. Individually the portions may not be as big...but the evening meal is 5 courses...eat them all and you are good!! I never had one desert as I am not a sweet person (shut it wife) and I never left hungry. And if you are not having all the courses and are feeling particularly hungry...ask for extra mains...not a problem and no extra cost..shhh.... There were a couple of theme nights thrown in also which were nice. Our waiters were superb and very accommodating to all our needs/requests. Entertainment and Activities: Hmmm this was OK. Kind of Butlins holiday park style but with a far better looking Theatre. I suspect the older audience enjoyed it more. The entertainment team were absolute professionals and gave it their all with some great voices and attitude. The musicians and dancers also were very good. The quizzes and other activities...well remember that not all of your passengers are over 70 years old!! Questions about 1942 radio shows and tv...gimme a chance guv!! This would be my only real complaint about the cruise...please remember CMV, that not all your passengers will be 70+ although I do appreciate that the majority are and you are catering to the majority. For everyone's info my wife and I are 49 and knew full well what we were getting into on this cruise...we researched thoroughly. The subject matters of the lectures by the guest speakers was dreadful and of no interest to us whatsoever. Maybe that is an age thing...and Bridge is not our thing either. All in all the entertainment was ok but the team were lovely and I agree with other comments made that it was a nice touch when they mingled after shows and chatted to their audience. The Disco had no point at all. Virtually empty and a DJ that was better a ruining an atmosphere than generating one. The best night in the Disco was the Karaoke night but when that evening finished and the dj had a chance to play to his audience...he only succeeded in emptying the place in record time...you would have thought it was an evacuation!! The boy was as sharp as a beach ball !!! I believe the disco is being turned into another bar for next season...probably best but a shame. Service - Well what can I say but sorry to those who criticise, you are way too fussy...it was OUTSTANDING. From boarding to departure. Nothing was too much trouble for anyone. I will single out some people...Sasha our room maid...a lovely girl. Waiting staff Than and Pavlo...good lads always wanting and able to help....entertainment staff...Tony, and Katie...professional, lovely, fun people and interested in your comments..Bar staff...Ivan, George...and..damn I may get this wrong..Valery, a big Ukrainian lad all in the Captains club/bar and lastly the fantastic Kristina...outstanding friendly, happy and genuinely nice young lady. Nothing too much for this girl!! Although we had the pleasure of her last voyage as she was going home with her savings to help in the family fishing shop!! She made our holiday so much more enjoyable. Next...Ports and Excursions - If I didn't have great things to say about these I would look pretty silly. Surely everyone who picked this cruise..researched the hell out of it. Nothing to complain about here...My wife and I were a bit more able than some of the folks so decided to do our on things when we arrived at the various ports...Never paid for the excursions except in St Petersberg. Copenhagen: Wonderful (sorry)....a lovely place. Don't do the open top tours...not value for money at all. Town is a nice walking distance away and you can walk past the Little Mermaid on the way. Beautiful city center with many great sculptures, buildings old and new. If not fed up with water...do the canal tour from the center of town...5 Euros and well worth it for 1 hour. Warnemunde: Beautiful town with a fantastic beach. Never signed up for the 3hr each way trip to Berlin and instead planned to go to Rostock but never made it as Warnemunde was so nice!! Spent the whole day there. Loved it. Tallin - Again a beautiful town. Old town is lovely with some great buildings and a medieval wall that you can walk up and view the town from...3 euros for that privilege. A lot of development going on in the old town just now. St Petersberg - To see this you will be tied to the excursions, unless you get your own visas to do your own thing...at £150 each with a trip to the Russian embassy perhaps not worth it...but I'd argue this...I thought the ships excursions were over priced for what you got. Paying for the two full day excursions package was £250 each...and you are tied to what, when and how that trip goes whereas the visa gives you your own time to do what you want...maybe book a room in St P...just a thought folks. The city itself while viewing from coaches and canal boats like we did is fantastic. Vodka at the dock duty free is a great price btw...just saying. Helsinki - Beautiful city and I really liked it. Very modern and old at the same time. Lovely market just near the docks and then further in town all the latest fashions and brands you could ask for. Nynashamn - again we opted not to bother with the 1hr journey very early in the morning to Stockholm...perhaps a mistake. The wee town was lovely and the surrounding area was picturesque, but there wasn't much open to satisfy the visiting tourists in my opinion. We did have a nice few hours just wandering but consider Stockholm. I do not understand the reviews that complain that this town was expensive or that town was to hilly and not user friendly. Do your research folks...yes Russia and Helsinki were expensive...I new that three days after we booked our cruise and budgeted accordingly. It is not CMV's fault the this country is expensive and that country is hilly. As I said earlier my wife and I are 49...well she's 50 now....sorry Debs and were among the youngest on the ship which was a concern of mine. I must take a moment and thanks our fellow evening table guests in the Kensington Restaurant...Kris & Jackie and Linton & Anne...lovely couples and you made or holiday so much more fun...thanks for your company. I would say that CMV could just spare some thought that not all your cruisers are 70+ but all in all my wife and I loved the cruise and had a wonderful time. Would I recommend this cruise to others...of course!! I already have!! Would I cruise with CMV and the Magellan again...absolutely can't wait for the next time we see you all again. Would we pick this itinerary again, yep again whats not to love about these countries and we certainly never seen all of there is to them. I hope you find this review helpful folks...great cruise...but that's just my opinion!! Oh I nearly forgot to mention the drinks package!! If you are fond of a wee drink this is excellent value...£400 and odd quid for the two of us....And we burned that up....I added up our receipts and we spent a whole lot more than that so we got our moneys worth...and some!! Great value for money....£17 a day...lol....hic!! Read Less
Sail Date September 2016
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have ... Read More
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have sailed before with other companies before so knew what we wanted and would expect from a good cruise and the staff and ship did not disappoint. Our room on deck five outside view was very roomy and had a very good size bathroom. The food in the restaurant was all very good and plentiful. The entertainment was very good although we didn't think the speakers were very interesting. It would have been nice to have had some movies on the days we were at sea rather than days in port as we were out on excursions. We Would recommend the Magellan and looking forward to our next cruise with CMV . Read Less
Sail Date September 2016
We chose this cruise because the dates fitted perfectly for us and we wanted to go to the fjords. The cruise and maritime website prior to embarkation was very useful and the information was received in a timely manner and was informative. ... Read More
We chose this cruise because the dates fitted perfectly for us and we wanted to go to the fjords. The cruise and maritime website prior to embarkation was very useful and the information was received in a timely manner and was informative. The price of this cruise was very good. I gave my review this title because of the reviews I read beforehand, although I always work on the basis that many people who review are either 'rants or ravers' however, I really have to say that it is beyond my comprehension how anyone can find anything about this ship that warrants a negative review! My experience regarding embarkation was very good, not sure how it would be if it was raining as we didn't see any cover. Once at the ship we were very quickly processed. Staff took us to our cabin and we then went off for a drink. We were upgraded, our cabin was at the front of the ship and we like many felt vibration and movement and noticed this through to day 3. Having only ever being on bigger ships this was very noticeable to us. We got the drinks package and it was well worth it for us. We saved the receipts and worked out that it would have cost well over a hundred pound more if we hadn't taken it. I usually only drink red wine but did try a number of cocktails which I really enjoyed. The wine (in my opinion) was beautiful, 14% Tempranillo, I would highly recommend this. We ate in the buffet, had lunch in both restaurants and 1 breakfast in one restaurant. We had dinner in the Kensington. The food was nicely presented in the restaurant and the service was excellent. Dinner was 5 course and lunch was 4, lots of variety and all enjoyable. I couldn't complain about the food at all. The service at the bars and around was first rate. The lectures we attended were good. The shows were average, but this is an entertainment team and not professional performers. We didn't do any excursions, preferring to do our own which were easy enough and significantly cheaper. The seating areas were obviously very busy when everybody was on the ship, however, seats could be found fairly easily and people tended to move around a lot, I didn't see any saving of seats in the lounge areas. I was impressed at the number of staff in all departments, the whole ship is spotless and cleaners were constantly stationed by each toilet area and were always in and out cleaning. I have to mention our wonderful cabin steward who was first rate and such a genuinely nice and discreet chap. I would recommend this ship and company and would go with them again. If you are reading having booked, please do not be worried by anything negative you may have read, go with an open mind and enjoy yourselves. If you want a 5* ship with butler service, you'll have to pay a lot more than the excellent value for money cruise, with 5* staff that you will experience with the Magellan. Read Less
Sail Date August 2016
This was our fourth cruise within three years having previously sailed with Celebrity, Holland America, and Princess. We are a couple in our mid-thirties. We chose this cruise because it fitted in with times we could both take holiday, ... Read More
This was our fourth cruise within three years having previously sailed with Celebrity, Holland America, and Princess. We are a couple in our mid-thirties. We chose this cruise because it fitted in with times we could both take holiday, left from a UK port, and was going to places we hadn't been before (in France) - a final important check\consideration was that Crystal was reasonably well rated well by recent passengers. The ship was in superb condition, arguably better than younger ships; everything was polished, clean, and in 'close to new' condition. A fairly small ship by today's standard we found it to our advantageous as it cut down unnecessary time walking between different venues. A similar size to Ryndham (Holland America) however a key difference we observed was that it never felt crowded on Symphony, in fact it was the least crowded ship we've sailed on yet. There are potentially two reasons for this; either it was undersubscribed (possibly because people concerned about terrorism), or the age of the passengers meant they slept a lot or otherwise entertained themselves - possibly a bit of both. We stayed in cabin 7087, which is the E1 category with a limited view, for which I've written a separate review in the cabin section (and hopefully it will let me upload a photo so you can judge the level of obstruction for yourself). Dining; breakfast was very good and we always ate it in the Lido cafe (I think you could also go to main dining room). I like healthy breakfasts and wasn't disappointed as there were a lot of tasty options including birchers, smoothies, yoghurts, fruit, as well as the usual eggs, sausages, beans, bacon (for less health conscious people). I was very happy with the variety of juice on offer, and had fresh carrot juice almost every day - while other cruise lines have also offered variety of juice, other than fresh orange, it's always been from the carton, so this was a step up for me. Lunch was also very good with a reasonable variety of food, and different things served each day so we didn't get fed up with the same thing, and again we opted to eat lunch in the Lido cafe. Dinner was reasonable to excellent - the three courses in the main dining room were to a good standard, we also ate in both of the specialty restaurants (at no extra charge) and found them both (Japanese & Italian) excellent even though I don't eat sushi (luckily there were other options at the Japanese restaurant). The Italian restaurant Prego was my favourite though, and it's the first time I've ever been served soup within a bowl made of bread (maybe I've led to sheltered a life!). Besides these dining options there are also other smaller venues where you can grab a sandwich, burger, or cakes depending on your fancy - these places were never crowded. As Crystal is all inclusive, all drinks are free unless you order something really special (I'm not sure what as I ordered anything I liked and was never charged). There are a number of bars you can get drinks from (also available when dining or lounging by pool) and staff are very available to take your order and will even walk to a different bar for you if the one your at doesn't make that kind of drink. As well as my juices I had a number of cocktails, mocktails, beers, wines, and penacolada's (apology for the spelling?!), and I saw a lot of other passengers enjoying copious amounts of what looked like champagne. Entertainment was low key, the main show entertainers were really good performers though they are only on for 45 minutes a night and generally do a bit of singing and dancing which while excellent, I would have liked to see a proper full musical play (even a mini one) instead of just excerpts of musical plays. That said though, it was good enough to go back to each night as they did mix\change it up so it didn't get repetitive. There was also a magician on board however you needed to book to see him which we didn't so I can't whinge about that as my own fault. The rest of the entertainment consisted of people playing piano, some big band playing, some jazz, and a bit of pop music from different era's - nice and pleasant to listen to while having a drink but all fairly laid back. Activities consisted of some lectures (mostly UK monarchy and WWII), knitting / needlework classes, how to use your ipad, and some other things I can't recall. All said and done, there wasn't much going on and to be honest given the age demographic I don't think there was a lot of demand for much to be going on. For myself this was a bit disappointing but I can't complain too much as I knew the activities would likely be tailored towards the older generation. For information, about 95% of guests are probably in bed by 10 pm - the upside is you'll always find a seat and ready waiters in any bar around the ship!! In fact I think a lot of the staff seemed underused so it really was very quick service in all respects no matter what the time of day. Our ports of call were; Tilbury (we live in London so no point discussing this), Honfleur, St Peter's Port, St Malo, and Bordeaux. Honfleur was quaint and lovely, St Malo was amazing and I wish we could have stayed overnight (as well as going around the city we also went swimming in the sea). St Peter's Port was a bit boring but perhaps that's because I'm British and it wasn't so novel to me as I may be to an American. We got the plane back to UK from Bordeaux so can't comment on it - though I have stayed there a week once in a chateau which was refreshing. The age demographic is slightly older than other cruises we've been on, I'd say 97% of passengers were over 60, I'd guess the average may be around 70. That said they certainly weren't geriatric and there were almost no zimerframes in sight, they were mostly pleasant to talk to - even the ones voting for Donald Trump. Although we are in our 30's we were looking for a laid back \ lazy holiday as our last one was a tour of Iceland in a rented motorhome followed by a week in New York, so we were not objectionable to the pace of life on board as we felt like being less active than our previous holiday. The library was well stocked with DVDs including some very recent releases. There was also a cinema on board though we didn't take the opportunity to use it. Worth a mention is that this is the first cruise where they didn't try and sell us art, jewellery, or pointless crap they we don't want and don't need, in fact the shops were barely open at all - quite refreshing! All in all, a good cruise, and recommended to those who want a laid back holiday and be able to order whatever food and drink they like without thinking about the cost or tipping. I would go again if in a similar mood and I liked the ports of call. Read Less
Sail Date August 2016
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her ... Read More
We're do I start to payed just over 650 each for a large inside cabin crew which was spotless our cabin girl elana was great cabin number 7092 so a good start to holiday ok the magellan is a old lady of the sea which gives you her lots of charm. as for the food it was realy very good the waiters and the chefs and we're first time class. The entertainment industry run by Johnathan and his team work in endless to entertain you plus a classical duo guest guest comedian and and opera singer and speakers and there was always something to do. We met at some lovely to people who and there were a few tears on the last day. On a negative note the passengers are a little on the older generation side which is nothing wrong with that but did a lot of complaining about silly little things instead of of looking for a the good things. Then there is was the young at heart that were having a good time whatever. Anyway thats it thank you to all the crew and to cruise and maritime a realy excellent cruise and I forgot to mention the drinks and package which is really good value for money even if if you're only a average drinker served by the hard working bar and restaurant waiting for staff Read Less
Sail Date March 2016
We have just returned from a six week cruise on the m/v 'Magellan' operated by CMV. The itinerary was sailing Tilbury on the 5th January 2016 to the Amazon and the Caribbean. On the way we also called at Amsterdam, Lisbon, ... Read More
We have just returned from a six week cruise on the m/v 'Magellan' operated by CMV. The itinerary was sailing Tilbury on the 5th January 2016 to the Amazon and the Caribbean. On the way we also called at Amsterdam, Lisbon, Funchal (Madeira) and Mindalo (Cape Verde). After crossing the Atlantic we entered the Amazon River and spent a week with a port call every day upto Manaus and back. On the way to the Caribbean we called at Isla da Salut (Devils Island) and after four port calls in the Windward Islands we called at Horta and Ponta Delgado in the Azores before returning to Tilbury. The highlights for us was undoubtably the Amazon and Devils Island, particularly the latter. Prior to booking we read all the reviews regarding the Magellan and CMV and it is fair to say that as a result we had serious doubts about booking. However, we decided that the itinerary was so appealing, and the price so reasonable, that we would proceed but with low expectations on the ship and cruise line. We were wise to do so. First the good points. The cabin, which we chose with great care taking into account online reviews and personal experiance on cruising generally, was excellent. It was roomy and the cupboard space easily accommodated our 5 suitcase load. It was also very quiet which could not be said for many others. She is an old ship and some others experienced creaking and groaning in the the fabric of the ship when she was working in even a reasonable sea which kept them awake at night. To the extent that some with outside cabins were given inside cabins for sleeping in, retaining their original outside cabin for day use. The only down side was that as we were on deck 4 (4036) and only about 3/4 meters above the waterline in rough weather they bolt shutter over the inside of the Windows as protection. This happened for one day on our journey outward and for two on the return leg across the Bay of Biscay. They give you no warning. They just do it. But it is for your safety so no arguments here on it. The ship was built in 1985 when there was not so much pressure to cram as many people onboard as possible so we found her public spaces well laid out and more than adequate. Even when no one was on deck due to cold/bad weather you could still always find a spot to settle yourselves down in one of the lounges. Almost without exception we found the waiters and bar staff were superb and we cannot praise them high enough. They made up for many of the deficiencies. I have no doubt she is perfectly safe and seaworthy but the ship is old and it shows cosmetically, serious TLC needed. Maintenance staff are everywhere, always either repairing or running maintenance checks. Sometimes these seemed planned to create the maximum amount of inconvenience to the passengers. A bit of forethought would have gone a long way. There are eight lift shafts but two of them never worked the whole time we were onboard. When you consider the age profile that CMV targets, many of which have varying degrees of mobility problems, it is frankly not acceptable. About two weeks into the cruise there appeared a wet area just outside Sinatra's Bar with just towels put down to soak it up and a yellow warning sign. We were told it was the air conditioning. After a further two weeks we were all just walking past it without noticing it anymore. When we got to colder climate it stopped. No attempt was made that we saw to remedy the fact that the air conditioning unit was dumping excess moisture out of the air onto the floor In a steady drip. Most of the lounge furniture has seen better days and needs either replacing or reupholstering. They have replaced most of the sun loungers on deck but some of the old ones are still used but are dilapidated and should be pensioned off. Again there is plenty of space on deck although shade is at a premium. The excursion team, with one notable exception, seemed a bit disorganised and some, not all, of the trips were badly conducted. All cruise lines grossly overcharge for shore excursions but some of them on this ship bordered on daylight robbery. One in particular at Bequia was a cataraman trip to a secluded beach and back. Cost £24 each. We were tendered ashore and had to wait about 45 minutes for the cataraman which took ages to board as we all had to wade out to it. It then just sailed round the headland and dumped us on a beach about ten minutes later, which was just a 15 minute walk from where we boarded the boat, we know because we walked back. Everyone was livid. The food is adequate, nothing exceptional. Occasionally they put on a very late buffet where the food is excellent. Unfortunately most times many of the early diners had already gone to bed and the late diners haven't long finished their main meal so a lot gets wasted.they should forget the buffet and concentrate on providing better meals in the dining rooms. Bar prices are exceptionally reasonable for a cruise ship with none of the compulsory 15% surcharge you get added by most other lines. Smoking areas are not clearly defined or sign posted. Ther are three areas on the port side on deck 10 and 11, more space than we have seen allocated to smokers on any other cruise line, where smoking is permitted. It is not enforced and by the end of the cruise smokers had virtually claimed the whole of the port side of the ship including the boat decks. In the Eros Bar on deck ten even the ships officers were smoking in an area that was just marginally over the centre line into the port side.think it is a case that as the Management smoke they have no interest in policing the policy. The entertainment staff were very enthusiastic and friendly of mixed talent, some very good and others not so, but they really threw themselves into everything they did.we only had three guest acts flown in which for a six week cruise is appalling. The usual activities that you would expect, lectures, quizzes etc which you can take or leave as you please. Despite the above we have no regrets. This gave an opportunity to visit places, at an affordable price, which we thought we would never get to see and, despite the niggles,it was a fantastic and memorable holiday which we will long remember. The itinerary was everything. You just have to remember that this is not Princess Line or Celebrity and that you are paying a price accordingly. Would we sail on 'Magellan' again? Definitely not, although it might be interesting to see what they do to the old girl during her docking next October. There was a very mixed response from fellow passengers. Some saying they would never sail on her again to others that were enthusiastically booking future cruise whilst onboard, at least one couple we met who actually booked the 120 day round the world cruise from Tilbury leaving on the 5th January 2017. Read Less
Sail Date January 2016
Delays are every part of life, and this also includes sailing off into the so called Sunshine for a Christmas, New Year Cruise. Unfortunately there was a 5 hour delay leaving Tilbury, due to apparent bad weather on the English ... Read More
Delays are every part of life, and this also includes sailing off into the so called Sunshine for a Christmas, New Year Cruise. Unfortunately there was a 5 hour delay leaving Tilbury, due to apparent bad weather on the English Channel.!!! Our first port of call was to be Gibraltor on Boxing Day. But, again there was the apparently bad weather excuse to sail across the Bay of Biscay. So our first port was Antwerp, at the cost of not visiting Lanzarote. ( seems strange, it was to bad to sail out across the Bay of Biscay, but not too bad to sail back.) We did however pick up the wife and son of a Senior member of the Ships bridge up at Antwerp, and they disembarked at Lisburn as not too endure the almost dangerous weather on the Bay of Biscay. We had one evening we will never forget whilst sailing back across the Bay of Biscay when Waiters were thrown about and almost everything was thrown of the dining tables. Later that evening we was treated to Air Sea Rescue, air lifting a passenger/Passengers off the ship. Even though this was predomently a British passenger cruise over the Christmas/ New Year period, there was very little Christmas spirit given by any of the entertainment staff. No Mince Pies, Christmas Cake or Christmas Pudding. Christmas Dinner comprised with one and Half Brussels Sprouts.....there was NO Christmas tradition on board this ship. Only real highlight to this cruise was the lovely people we met and the New Year Fireworks spectacular in Funchal Maderia. I felt the entertainment was very very poor indeed, and didn't seem any real direction or participation from the cruise director who seemed more preoccupied with other things. Although myself and wife spent nearly a year looking forward to this cruise, I'm afraid we will never sail on this ship again or possibly with the Cruise company. Read Less
Sail Date December 2015
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al ... Read More
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al staff encountered were extremely pleasant and so friendly. We ate in the buffet restaurant for breakfast and the Kensington restaurant for dinner. The service was superb in both. Meeting strangers for the first time at dinner is always interesting but the friendliness on this ship made it so relaxing. Our dinner and wine waiters were extremely good, making us laugh with their little jokes. The bar staff were so friendly and polite. The reception staff were so professional and helpful. We would definately go on this ship again and are looking at future cruises. Read Less
Sail Date December 2015
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the ... Read More
Great ship. Excellent friendly staff. Spotlessly clean. Cabins good size. Food very good. Nothing we didn't like and there were 6 of us. Entertainment great, something for every one. You are given plenty of time on shore to see the sites. Can highly recommended them. Wonderful time and didn't want to get off. Will definitely book another cruise with them. Nothing for children though. Adult cruise only I would say. Read Less
Sail Date August 2015

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