Awful experience due to intransigence of management and failure to respond to current customer expectations.
A few pointers before you book based on our experience:-
A few pointers before you consider booking.
1. Drinks packages:-
a. Common experience is getting served onborad is very difficult for those with drinks packages ...see reviews here and elswhere ...some might think a way to ...
We are a married couple 57 and 55 , children left home and fortunate enough to retire recently . We wanted some winter sun and saw this as a good solution . Admittedly we have not done many cruises , 5 in total. Billed as a new ship , it wasn’t , with glossy advertising conjuring up a classy experience (don’t be fooled). I’ll itemise the experience below but firstly 2 positives :
a) there was ...
We chose this as it was a No fly cruise to Cuba. We knew it was cheap with many added expensive extras. 30 year old ship. Most passengers over 70, some on disability scooters. Too few sun loungers so fights broke out. Borough Market was mayhem at popular meal times and windows all fogged up.
All junior staff were great. Very clean ship, good choice of food superb waiters.
Unable to see ...
Room Service was terrible. The luggage forwarding, my name brand clothes are stolen by either the luggage forwarding company or port crew. Not enough activities for the world cruiser. Very disappointed with this cruise, was expecting the service to be outstanding. Some bartenders are good and some are disappointing. The Head Chef is excellent but when he left for vacation the food was not ...