4 Cruise & Maritime Voyages Magellan Cruise Reviews for Spring Break Cruises to Europe - British Isles & Western from London (Greenwich, Tower Bridge, Tilbury)

Chose this ship and cruise because I didn't want to holiday on a ship that held thousands! Was my first cruise on a larger ship, having only done river cruises, so was a bit apprehensive, but once embarked, everything went smoothly, ... Read More
Chose this ship and cruise because I didn't want to holiday on a ship that held thousands! Was my first cruise on a larger ship, having only done river cruises, so was a bit apprehensive, but once embarked, everything went smoothly, and I didn't find the amount of passengers on board too daunting. This was a cruise that included the Shetlands and Orkneys, as well as Iceland and I enjoyed every port of call. I thought Rekyavik was beautifully clean and fresh, as was Lerwick and Kirkwall. Disembarkation too went smoothly and I was off the ship in less than 10 minutes. Personally I wouldn't use Raffles self service as it was a free for all and seating was difficult to find, plus many persons were lacking in manners! So I dined all three meal servings in one of the two waited restaurants, and I couldn't fault the service from waiters and most days the food was good. As for the show entertainment in the theatre - well, I've seen many West End productions and the shows on the Magellan excelled and were thoroughly enjoyable. All-in-all, generally for me it was a very good cruise and value for the money I paid. We did encounter some rough seas - only to be expected in that area, but if you were careful, and took heed of the advice given, walking around on ship was easily negotiable. And sea sick pills were given out free from reception desk! Read Less
Sail Date April 2018
We booked to go on the Easter Getaway and River Seine Cruise as I so wanted to go again to the Scilly Isles again after 30 years and as I had never been to Guernsey that too was a great attraction. As we were finishing our booking in ... Read More
We booked to go on the Easter Getaway and River Seine Cruise as I so wanted to go again to the Scilly Isles again after 30 years and as I had never been to Guernsey that too was a great attraction. As we were finishing our booking in procedure I happened to notice a flyer saying due to adverse weather we would after all not be going to both the Scily Islands or Guernsey! At this point we both felt like turning round and going home,we were now going to Rotterdam Cherbourg and Portsmouth!! We unfortunately carried on with the cruise as we thought we had no other option and we can go to Rouen and Honfleur as we had never been there and they were as we were told very pretty we had booked an Excursion and were looking forward to that. We were shown our cabin 7038 inside as that was all that was available at the time of booking it was very clean no frills but adequate,but also very noisy the district roar we hoped it would substitute as we sailed away ,this was not the case it was like sleeping next to the mother way.On complaining to reception a engineer came and listened and said go back to reception and speak to them,which I dully did and nothing was done. To cut a long story short we could not sleep for a week Rotterdam was dire so was Cherbourg Portsmouth was as we have been to many times before. On sailing up the Seine the Captain informed us we could not go to Rouen as there was a strike!!The whole cruise was a disaster.Needless to say we will never go with Cruise and maritime again I must add when sailing from Cherbourg to Portsmouth we met to adverse weather conditions. Read Less
Sail Date March 2018
We boarded at Tilbury and was shown our cabin 5136. We had to call reception as water was coming up through the shower drain, but this was soon fixed by an engineer. We was surprised by the number of very old and less mobile passengers ... Read More
We boarded at Tilbury and was shown our cabin 5136. We had to call reception as water was coming up through the shower drain, but this was soon fixed by an engineer. We was surprised by the number of very old and less mobile passengers on this cruise, walking sticks, Zimmer frames and mobile chairs. We later found out this cruise was used by Saga. This had obvious problems when disembarking and embarking at the various ports of call. The ship on first impression looked modern but there is something fundamentally wrong with it. Had I read the reviews of December 2017 and January 2018 beforehand we would not of booked this cruise. The ship was very noisy, there was a constant smell of sewage outside the cabins and in reception area , the lounges would be cold due to the air conditioning temperature being too low, there was a constant sound of people coughing and yes we also went down with a chest infection. The Kensington restaurant was excellent but we found the Waldorf service disappointing. Raffles Bistro was like a canteen. Entertainment enjoyable. Read Less
Sail Date March 2018
Use this cruise line at you peril. The only good point was the cabin porter and the fairly good food. The rest was a total shambles myself and other passengers complaining that rooms allocated on check were not the ones on documents when ... Read More
Use this cruise line at you peril. The only good point was the cabin porter and the fairly good food. The rest was a total shambles myself and other passengers complaining that rooms allocated on check were not the ones on documents when booked and more people complaining and telling others about their experience on arrival than I have ever encountered anywhere. Most of the staff on the customer service desk were not trained, surly and arrogant. Could not sleep due to rattling engine noise. I could write a small essay of every complaint on this weekend away but quite frankly they would not take any notice and nothing would change. It would not surprise me if this company went out of business very soon. They need to get one of the experienced cruise lines to show them how it is done before it's too late. Transpired that the ship had that day just arrived from a world cruise!!!! and the last passengers had only disembarked at 3pm, hence the chaos at the dock. The one thing they should be mindful of is that word travels even faster on a small cruise ship and in a blink of an eye everyone on board gets to hear about any complaints! More importantly if this was there idea of customer care what in heavens name would it be like in a real disaster, doesn't bare thinking about. Read Less
Sail Date May 2017
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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