29 London (Greenwich, Tower Bridge, Tilbury) to Europe - All Cruise & Maritime Voyages Magellan Cruise Reviews

Have never been on a cruise before, so decided an 'overnighter' would be a good introduction, and have to say we enjoyed every minute. To be honest we weren't expecting much for what we paid, but it soon transpired that like ... Read More
Have never been on a cruise before, so decided an 'overnighter' would be a good introduction, and have to say we enjoyed every minute. To be honest we weren't expecting much for what we paid, but it soon transpired that like many others we spoke too, it was amazing value. Check in was quick and efficient, as was parking at Tilbury. Our cabin wasn't ready on boarding, but we were directed to the bistro to grab some lunch, which was a unexpected. We heard many comparing the Magellan with other ships, but couldn't fault it. It was clean and comfortable, with plenty of places to sit and relax. The emergency drill was a bit drawn out (and disorganised) but had to be done. Our cabin was excellent (Atlantic Deck, Outside Superior) and bigger than we expected. The staff in the restaurant's and bars couldn't do enough, and the food excellent. Drink prices were reasonable too. The evening entertainment was a bit 'Butlins' however the classical 'Duo' in the piano lounge were excellent. Overall the cruise exceeded our expectations. Read Less
Sail Date May 2018
we left tilbury on the 31st March just back this morning. starting with the good cabin steward was great good drink selection friendly staff. boarding was fine got on quickly shown to our cabin which was very smelly of diesel and very ... Read More
we left tilbury on the 31st March just back this morning. starting with the good cabin steward was great good drink selection friendly staff. boarding was fine got on quickly shown to our cabin which was very smelly of diesel and very loud during the night didn't have a good night once. staff were friendly however could not understand English at all well and seem to just agree with you instead of helping you with your questions. when we arrived we decided I would like a drinks package lady told me 26 pound a day which I didn't think was bad however as I shared a cabin with my wife who don't drink and 2 kids I was told I need to buy us all a package even a alcohol one for my wife even though she don't drink so all in all with kids I was going to end up paying a extra 500 pound just for drinks for me as kids drink where free didn't make sense. on board entertainment was poor cruise director was rushing all over the place didnt give anyone time. captains dinner he wasn't even present at the waldorf restaurant. on to ports we where due in amsterdam Rotterdam Rouen St Peter's port Guernsey and Honfleur we only went 3 stops amsterdam Rotterdam and honfluer all others where cancelled so instead of going st Peter's port they took us to Portsmouth UK fantastic that was (not) they blamed it on bad weather however owing to strikes in France me and many others believe this was the cause. many where on the cruise just to visit st Peter's port so many angry people got offered 25% of there next cruise why would anyone book after this is beyond me. WIFI was the biggest joke you can buy Wi-Fi on board at a cost off £60 for 1 GB anyone who knows data usage can understand how much of a joke that is. It is a cruise for the over 80s only lots of wheelchairs and scooters over the place. After having many cruises with P and O in the past and now CMW I will be sticking with P and O you do get what you pay for Read Less
Sail Date April 2018
I booked because I wanted to go to the Scilly Isles. The other stops also looked good. My daughter wanted to re-visit Guernsey. The five ports all held interest for us. When we got on board I noticed a leaflet on my bed regarding a ... Read More
I booked because I wanted to go to the Scilly Isles. The other stops also looked good. My daughter wanted to re-visit Guernsey. The five ports all held interest for us. When we got on board I noticed a leaflet on my bed regarding a shore visit to Cherbourg, this was not a port on our itinerary and I panicked thinking we were on the wrong boat. Then I saw there was a change of ports, due to bad weather. We were being taken to Cherbourg and Portsmouth instead of The Scilly Isles and Guernsey. To my mind the only reason to go to Cherbourg is to get off a car ferry and head straight out. Well as for Portsmouth, only an hour away from home and another place very low on the want to visit list. It beggars belief that the cruise line thinks these were a good exchange. The cruise line knew of the change before we boarded. They should have offered a refund before sailing if had wished one. To make matters worse the French dockers were on strike and we never got to Rouen. Only two ports were of interest. Had we known about the change we would not have gone on this cruise. Such a disappointment, it ruined our holiday. The cruise line we felt had "made us prisoners" we were certainly taken places against our will. The ship itself held a mixture of feelings. We had to sort out problems. There were two cabins booked for myself, daughter and grandchildren. Yet they put us on different sittings, so we had to alter that. The cabins were very hot and that had to be seen to. The toilet in my cabin blocked three times and on a fourth time it flooded. The cabin was very noisy, a large notice at reception said the boat was full and there would be no changing of cabins. I and my daughter are very heavy sleepers, but we were kept awake most of the night, and my daughter ended up like a bear with a sore tooth. The food was reasonable, but not for foodies. The shows were for a mixture of tastes and some, especially the Easter Panto, were very enjoyable. The staff were all very polite and helpful with smiles (except the reception desk, no smiles there) The cocktails were nothing 'to write home about', had much better on other cruise lines. I asked for some monetary compensation but the cruise line will not give me any. That would have helped to sweeten the bitter taste. Therefore this is not a cruise line I shall use again, and certainly will not recommend, in fact I shall advise against them. Had we been aboard and the weather worsened so we could not go to our chosen destinations I may have felt a little sympathetic, but they knew before we got on and could have said something. Very dishonest. Read Less
Sail Date March 2018
We choose the cruise because of the places it visited. Almost immediately we realised the number of people with mobility issues, were frail and elderly or had other serious health issues who were on the cruise. As we embarked we followed ... Read More
We choose the cruise because of the places it visited. Almost immediately we realised the number of people with mobility issues, were frail and elderly or had other serious health issues who were on the cruise. As we embarked we followed an elderly couple, she was in a large wheelchair and he used a walker with a seat on which he had 6 large carrier bags which make it too large to get on board without the help of two crew members. It took a further 4 crew to get his wife on board. At the safety exercise it became more apparent that the people who have mobility issues would not be able to participate in climbing up two flights of stairs to the lifeboats. The exercise lasted over an hour. I would estimate that 30/40% of passengers had mobility issues or were frail & elderly. I do not know how the company work out how many disabled passengers they can manage safely or how they risk assess passengers based on the Medical Declaration we were asked to complete a week before we travelled. Looking at the deck plans there are only 4 disabled accessible cabins. Many passengers had falls when the sea was rough and had black eyes, bandages & plasters. One elderly lady had 6 stitches in elbow and other injuries when her husband fell on her. Like others have mentioned many people including me went down with bad chest infection - hard cough, high temperature and bad chest. Again a large number of passengers were affected. My husband & I would not Travel with this company again and would check on the Safety and Risk Assessment s that are carried out before we cruise again. The Bistro , as others have said was overcrowded with too many people filling too small a space - avoid at all costs Read Less
Sail Date March 2018
We looked forward to this cruise for nearly two years and within three days of leaving port we started coughing. My husband held up but I got steadily worse until I had to sleep dosed up with paracetamol, which was all we had,for thirty ... Read More
We looked forward to this cruise for nearly two years and within three days of leaving port we started coughing. My husband held up but I got steadily worse until I had to sleep dosed up with paracetamol, which was all we had,for thirty six hours whilst my body (which is fit) tried to sweat out the infection. Thank goodness I had had the pneumovac last October or I truly believe I would be dead. I haven't eaten for five days as nothing stays down and seven out of eight people on our table fell foul of this infection, most of whom have severe medical conditions to start with. I got home this afternoon and thought I would check if there were reviews about sickness on board. It beggars belief that passengers are routinely subjected to bacterial infection and laid low when what they paid for was a holiday. Are there no controls over this from a public health viewpoint or is the fact that the ship is registered in Nassau a license to kill? This vessel desperately needs a deep clean in the clinical sense, not just hand gel, which was pumped at us at every turn and does absolutely nothing for airborne respiratory infection. We joked about how many ambulances would meet us at Tilbury and sure enough we saw one there waiting as we docked. As it is Easter weekend I hope that I can survive until a GP appointment is available next week. Briefly reviewing the other aspects of the trip ( when I was still standing), the food was nothing to look forward to and the chocolate buffet sculptures were painted polystyrene. Entertainment provided by the dancers and musicians was done with energy and enthusiasm but the rest left me cold, especially the comedians. One guest speaker was not overly articulate and so full of his own importance that he got cross when the captain came on to give his daily report. This was a regular time and outside of that allocated to the speaker who seemed to think he should take precedence. The days at sea were life lost to the three little pigs syndrome when passengers came earlier and earlier to spread books, towels and anything else over seats to secure a base in all areas of the ship. The standard of human behaviour was disgusting but I guess that wasn't down to the ship's crew although they could have policed it better. The crew, in my experience, were happy and obliging and had somehow overcome the infected atmosphere in which they live. All in all this has been a steep learning curve. I am home thank heavens and breathing fresh air once more but I still feel extremely ill and wish I could stop this happening to other unsuspecting passengers in the future. Read Less
Sail Date March 2018
Lets start with with the good. The shower was hot, the bed was comfortable and the food was generally good at dinner. The Christmas and New Years dinners were excellent with wine included. This "good" was short - now lets start ... Read More
Lets start with with the good. The shower was hot, the bed was comfortable and the food was generally good at dinner. The Christmas and New Years dinners were excellent with wine included. This "good" was short - now lets start with the bad. We were on the fifth deck,on the wall above our head was a folded bunk bed which stuck out far enough to knock our heads as we sat up in bed. another bunk bed was on the far wall. The air con.control was on the ceiling and did not work.The small TV was up high in a corner, but no problem, no channels were available except for a couple of days. The worst complaint was water running down our window in the morning, so badly towels had to be placed under to catch to water. After a few days we were moved -no bunk beds. We dined in the Kensington Restaurant,the food was good but badly presented with spills on the edge of the plates.The waiters were not trained, on our second evening our waiter could not be bothered to give any fresh knives and forks at our table so he so he just left the dirty ones on plates and told us to use them again! The next evening he was replaced with an excellent waiter (should be with the "good" list). Lunch was poor with a feeling it was using some leftovers from dinner, poor selection and frequently cold. Breakfast was fine but not the smoked haddock,like cardboard in colour and texture. Raffles,the self service buffet, is a disgrace. Very poor selection, food cold and waiters completely disinterested who spoke little English.many times nowhere to sit.I asked for a mint tea, the waiter picked up a tea bag with his hands dropped in a cup and passed it to me. when I questioned if this was mint he removed the bag sniffed it and then returned if to the cup! I found my own tea. The ship is very old and it shows. The heating did not always work and it was very cold. During bad weather it handled badly,very noisey with bangs squeaks night and day and the ship did rock and roll in any bad seas. Lack of seating in all public areas. The card room ran out of cards.The theatre was comfortable but always cold. Two lecturers one knew his subject but no talker, the second just read from notes. The entertainment was the worst I have experienced, I would say end of the pier stuff but this would be an insult to any pier. This was a budget cruise and is not for anyone who has cruised on a better line (any other line) This is certainly not for anyone with walking problems as they were not considered in any way. At two ports the gangways,up to the fifth deck, were so steep if was like climbing a mountain. Read Less
Sail Date December 2017
We chose this cruise following some research and wished to see the Northern Lights from the ocean as opposed to land, would have been better to have viewed from the land again. The Magellan and CMV are best avoided until they can ... Read More
We chose this cruise following some research and wished to see the Northern Lights from the ocean as opposed to land, would have been better to have viewed from the land again. The Magellan and CMV are best avoided until they can organise this type of cruise, and they are fortunate enough to have a great team of staff, awful management though. It seemed as though 30% of our time was spent in queues, embarkation was poor with the car park located a distance away opposite Tilbury railway station with a bus pick up service, then when e returned to join the queue a rather excessive delay with the ubiquitous photographer awaiting us. Located the cabin and eventually our luggage arrived, in two separate lots, cabin was very hot and chambermaid showed us how to turn down the heating, a card informed us of our table number and dining time. Disembarkation was a further exercise in the sport of queuing as the cards and machines were incompatible with the delays unacceptable and not user friendly for wheelchair users. Breakfast in our appointed restaurant closed at 9 am so a lie in meant joining hundreds in the Bistro, Raffles, no seating nor mugs available in this area. We landed at Ports where due to it being a Sunday all was closed, the Captain, changed mid cruise, decided to miss Trondheim as he was running late and there was a sea swell, so we proceeded to a small village after two days at sea, yet another closed village. We were on Holiday. The cruise director mentioned that Bergen had a lovely farmers market and a fish market, but couldn’t be bothered to find out if was actually going to be there or open! Have a visit to the Cathedral for £29 leaving for a 20 minute drive at 10:00 to find the Cathedral wasn’t open until 15:00 a phone call or a peek at the web site would have given this information. We paid extra for a window, this was then boarded up, for safety reasons! In spite of leaving Bergen early, following a delayed arrival, he missed the Pilot at 3 am resulting in a 8 hour delay, up at 6 am on this morning and no announcements about the delay until almost 9 am prior to an announcement and that we could now remain in our cabins until 15:00, in fairness lunch was provided. We would never consider this company again Read Less
Sail Date October 2017
We have just returned from a 6 day cruise on board the Magellan. When we arrived, we found the staff really helpful and friendly and within 20 minutes of checking in, we were on board the ship. We had a Seaview cabin on the 7th deck, which ... Read More
We have just returned from a 6 day cruise on board the Magellan. When we arrived, we found the staff really helpful and friendly and within 20 minutes of checking in, we were on board the ship. We had a Seaview cabin on the 7th deck, which was more than adequate for our needs. The walk in shower was a good size and the bed comfortable. The cabin steward was excellent, keeping our room clean and provided guidance and assistance throughout the cruise. We found all of the restaurants clean and well presented, with a good and ample selection of food. Our evening meal was in the Kensington. Due to health problems, I am often restricted with what I can eat. Maryo was so helpful each day ensuring that my diet was catered for. Something I really appreciated as he didn't make me feel a nuisance. All in all we found the whole experience on board a pleasure and we would definitely recommend the holiday to others. We have already booked for 13 of our friends to join us on board for a Christmas overnight stay. Read Less
Sail Date October 2017
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as ... Read More
I chose this cruise for a Birthday Retirement present for my husband The Good: Excellent food, entertainment, friendliness and hardworking staff were amazing The Bad: Music that did not suit the age group of the people on board as most were over 55 The Ugly: My husband died in July before he could have his holiday. When I rang in CMV to change the booking name to that of my sister-in-law (my husbands sister) I was told they would be charging me £232.50 as no matter how unfortunate the circumstances it is their policy to charge 25% of the holiday for this. CMV obviously lack compassion and are completely heartless. Although both my sister-in-law and myself enjoyed the cruise immensely I still feel robbed by CMV many other cruise lines do not charge to change booking names. I would have been happy to have paid an administration fee but I actually feel that they ripped me off while I was mourning the death of my husband. Read Less
Sail Date September 2017
Was a bit surprised at some of the reviews for the Magellan cruise to the fjords. We were cruise virgins so did not know what to expect but must say we are well pleased with our experience. Surprised at some of the moans ie. no ... Read More
Was a bit surprised at some of the reviews for the Magellan cruise to the fjords. We were cruise virgins so did not know what to expect but must say we are well pleased with our experience. Surprised at some of the moans ie. no orange juice after breakfast - you could always get that from the bars if needed. No kettles in cabins - excellent idea for health and safety as tea and coffee stations available 24 hours around the ship. Does it hurt to walk a few steps for your morning cuppa???? The lifeboat drill has to be done and although tired from our travels to the ship hubby and I still managed to get a laugh out of this very important exercise. Whilst yes, we are on holiday I think it doesn't hurt to step into the shoes of the crew who we think did an excellent job catering for everyone with cheery smiles and a can do attitude. As for worrying about the older and less mobile passengers from where I was standing (excuse the expression) they seemed to cope very well. Most of them I would think were cruise veterans and knew the score anyway. All in all - very good value and we are looking forward to booking our next cruise. Read Less
Sail Date September 2017
I am a very experienced cruiser having predominantly sailed with Cunard and Royal Caribbean. My daughter who is in her mid thirties had never cruised as she is a teacher and it is far too expensive in the school holidays. We jumped at this ... Read More
I am a very experienced cruiser having predominantly sailed with Cunard and Royal Caribbean. My daughter who is in her mid thirties had never cruised as she is a teacher and it is far too expensive in the school holidays. We jumped at this cruise as it was at half term, adults only and a great price. I will be honest and say I wasn't expecting very much but our experience was brilliant. We had a superior inside cabin which was spacious, comfortable and kept spotlessly clean by our lovely stewardess. We had chosen late dining which suited us and had lovely people on our table who we enjoyed meeting up with to chat about the day. The food was of a very good standard and we ate there every evening. Our ports of call were Antwerp, Rouen and Le Havre. Complimentary buses were provided to the town centre. This doesn't happen on Cunard if you are on the saver fares. You have to pay so well done Cruise and Maritime. We enjoyed all ports of call and just did our own thing which was great. Back on board there were quizzes, lectures, crafts etc. We enjoyed all of them and came away with some lovely homemade items. The maximum cost for classes was £5. We also had the drinks package at £17 which included wine and cocktails although the drinks prices were very reasonable. A cocktail was only £4. Our opinion was we had a lovely time and would not hesitate to use the Magellan again. Good food, friendly staff and clean. Read Less
Sail Date May 2017
Took the shuttle from Victoria so embarkation was very smooth because we were the last to board. Even so there was time to eat before boat drill if you had wanted to. My cabin 6090 was sold as a superior single, actually contained two ... Read More
Took the shuttle from Victoria so embarkation was very smooth because we were the last to board. Even so there was time to eat before boat drill if you had wanted to. My cabin 6090 was sold as a superior single, actually contained two single divans and as such had ample storage space, very pleased with it. Unlike on previous trips with CMV we did not actually go to our lifeboats, reason given was that it was a bit cold.... do hope this is not the start of a trend. Dinner consisted of five courses and was of a good standard with efficient friendly service. The entertainment in the main show lounge was pleasant and energetic, ok its not West end standard but enjoyable non the less and the team are very versatile. After the show there is a quiz or game show in the Captains club followed by some of the show team putting on a half hour themed set, i.e. sixties... party. etc. Magellan does vibrate somewhat at low speed, this did not effect my cabin but heard some people complaining about it. My one gripe on the first night only, was that my cabin was quite hot.. fiddled with air con controls but to no avail, this was only a problem on the first night, temperature settled down after that. Due to other vessels approaching Amsterdam we were an hour and a half late docking, however our departure time was put back by the same amount so no sight seeing time was lost. Was actually quite useful because a lot of the tourist attractions do not open until about 10 or 11. Added bonus was seeing the Marco Polo who was in dry dock, had we arrived on time would have been too dark to see her. Our second stop was in Antwerp, docks within easy reach of the historic area, very easy to get around on foot. Free maps available as you enter terminal, friendly staff will circle any attractions you might be interested in. There are several lounge/bars on board and there is entertainment in all of them, ranging from an actual show in the main theatre to gentle background music. There were a couple of very good female violinists playing classical music who were particularly good. Really was something for all tastes musically. Service in the bars and lounges was very good, even when there was heavy demand. My cabin steward was friendly and helpful, did have a problem with the safe at one point but it was sorted out withing half an hour. Breakfast in the buffet offered a wide selection of hot and cold food, towards the end of service there did seem to be the usual problem of not enough tables, although some of this was due to people who had eaten lingering. Self service tea and coffee was available 24 hours a day, on last night did use this facility at 1.30am and there was no shortage of cups. could also get iced water. Magellan may not be the newest ship in the world but she is pleasant to travel on, atmosphere very friendly. The library features lovely chesterfield settees and a fire place, nice place to sit and read or relax. Reminded me somewhat of the Balmoral. There were those aboard who seemed to take delight in moaning about every little thing, there had been a mistake over the opening date of the Antwerp Christmas market and unfortunately , despite originally listings it as the main attraction in Antwerp, it was not due to open until two days after we visited. CMV however had addressed the problem and laid on free shuttles to Brussels for those who wanted to visit a market. There were also complaints that there was no Market in Amsterdam even thought the brochure had never claimed that there was. Most of the complaints about this seemed to stem from people who had booked via third party web sites and newspaper adverts. Had sympathy with those who had cabins effect by the vibrations, seemed to be mainly a few cabins towards the stern regardless of deck, did seem to improve once we were in the open sea. I totally agree with complaining if you think you are not getting the experience you paid for but , complain to the right person. Shouting at the person on the customer service desk generally will not produce results. Also be realistic, prizes on cruise ship generally are low value and likely to have come from the souvenir shop, not the duty free. Personally I thoroughly enjoyed the trip, met some interesting people, visited interesting places. and would happily travel on Magellan again. Read Less
Sail Date December 2016
My wife and myself booked this cruise back in the summer as we wanted to get away for christmas, and having previously cruised on CMV Marco Polo round Britain this year and enjoyed it we thought we would try the flagship, BUT what a ... Read More
My wife and myself booked this cruise back in the summer as we wanted to get away for christmas, and having previously cruised on CMV Marco Polo round Britain this year and enjoyed it we thought we would try the flagship, BUT what a difference a ship makes. We departed Tilbury 21/12/2015, and hadnt been underway 5 minutes when the Captain came on and said due to bad weather we were having to sail to Antwerp to avoid the worst of the weather I found that strange as my iphone app shipping forecast was giving the next day as the best weather of the week in the channel. HOWEVER if the Captain says thats the way it is fair enough. But as he pointed out we would not now as a result be sailing to Lansarote as scheduled. ( big dissapointment ) So we enjoyed the day in Antwerp, then we had 3 days of sailing down to Gibralter and would be arriving a day late. I am not going to review the fabric of the ship as I found our cabin spacious, the shower hot, and large, we had a window in the cabin so happy days. During the complete cruise only 2 of the lifts work, dont let anyone kid you this is not an issue IT IS on that ship, the stairs are steep my wife actually fell UP them during rough weather. We estimated that 80% of the passengers on this ship were between 80/85yrs old. this led to some very serious "whinging" over the 2 weeks especially over the lifts. The food provided was abysmal, we dined in the Waldorf Restaurant I love my food, but unfortunately the food provided was not good, there was plenty of choice but none of it suited me, and indeed that was a general concensus expressed during the cruise. Breakfast I ended up just going to the top deck buffet and making a bacon roll. We did hear that they had sacked the chef on the third day but that could have been due to the "serious rumour squad" that was in abundance throughout the cruise. Christmas day dinner instead of being a meal to remember became one to forget, in fact I was fed up with hearing the complaints about it. I think the problem is if you have indian chefs, and oriental\eastern european waiters, they fail to recognise what the British consider traditional christmas fair. Entertainment Very Poor, there was a comedian on who was good he did 2 nights but failing that it was the resident "entertainers" now lets make this clear I am no showman, but my wife enjoys a a good show, (cough) however there were no good shows to be had here another passenger said it was like "Butlins on Water." The entertainment manager was on Marco Polo when we cruised, I remember him saying he used to do a Robbie Williams tribute act so every time I hear him sing I hear a Robbie Williams song being murdered. anyway we went up to the top deck bistro to get away from the formality of the restaurant breakfast (before I took the bacon roll route) It was regularly packed deffinately a case of first up best dressed. People were hogging the tables instead of eating breakfast and moving on, especially as they could see people were hunting around for spare seats. My wife and I were stood up Christmas morning having a brew, and she said I cant believe its Christmas morning and Im having to stand up to drink a cup of tea. After that she opted for the breakfast in the cabin option, and I went the bacon roll route sat out on the top deck in sometimes bracing weather ! On Marco Polo the staff used to encourage you to move on when you had eaten, it was also published on the daily activities sheet, "please move on when you have eaten breakfast as others are waiting to eat" no such luck on Magellan it was described as a "bun fight" What really made me smile was the couples who sat on a table for 4 but they sat on opposite corners making it awkard for another couple to sit on the same table. Peter Kay could have got enough material for a whole new series from what went on on that ship. So back to the Antwerp diversion which cost us Lanzarote, it transpired that a young lady and young boy who arrived on the ship in Antwerp was the wife/son of the head of hotel, she had let the cat out the bag and said that they had been supposed to meet the ship in Gibralter, but was unable to get a flight but she had managed to drive down and meet the ship on our UNSCHEDULED stop in Antwerp. So the rumour quickly spread that she was the reason our trip to Lanzarote was cancelled caused a lot of resentment amongst the passengers true or not but it would be interesting to see the passenger manafest for Antwerp. Personally if that WAS the case I find it outrageous, and like others I will be emailing CMV for and answer to the question. the rest of the voyage passed we met some great people saw some fantastic places, we ended up coming back over the Bay of Biscay in a force 9 gale which was interesting the ship was effectlively locked down for the day. A helicopter med evac in the channel for someone who was seriously injured when a rogue wave hit the ship, and on arrival at Tilbury an hours wait to get off despite being priority. All in all we enjoyed the adventure, would we use this ship again ? NOT A CHANCE, The entertainment staff/Chefs all want a good old dose of sorting out. As they say we have been their, worn the dodgy T shirt and moved on. I hope you have a better experience on her than us. Read Less
Sail Date December 2015
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al ... Read More
Passenger handling through Tilbury was very quick and surprisingly warm for December! Our cabin was spacious, well appointed and extremely clean. Our steward was a lovely chap who was very pleasant and offered to help us at all times. Al staff encountered were extremely pleasant and so friendly. We ate in the buffet restaurant for breakfast and the Kensington restaurant for dinner. The service was superb in both. Meeting strangers for the first time at dinner is always interesting but the friendliness on this ship made it so relaxing. Our dinner and wine waiters were extremely good, making us laugh with their little jokes. The bar staff were so friendly and polite. The reception staff were so professional and helpful. We would definately go on this ship again and are looking at future cruises. Read Less
Sail Date December 2015
Having previously cruised with the likes of Celebrity and P & O we thought we'd give Cruise & Maritime a go and opted to try a 3 day jaunt to Amsterdam and Antwerp before booking one of their cruises further afield. Stayed in ... Read More
Having previously cruised with the likes of Celebrity and P & O we thought we'd give Cruise & Maritime a go and opted to try a 3 day jaunt to Amsterdam and Antwerp before booking one of their cruises further afield. Stayed in a lovely B & B in Longfield the night before, parked our car on someone's driveway for a very modest sum [booked through an official website] and went to catch the ferry over to Tilbury dock however the ferry was kaput so we had to get a taxi @ £35. Boarding was swift however our hand luggage was not inspected AT ALL, we were simply waved through - we could have had any kind of device of destruction secreted and in these days of hugely increased risk I was thoroughly shocked and more than a tad angry that security is so lax. Immediately shown to our very spacious cabin we were met by a wall of heat, there was a dial in the ceiling which we had to turn right back and after some hours it was bearable. As I say the cabin [an upgrade to Premium Twin Outside] was spacious with plenty of storage, a TV and very good lighting which was variable in terms of full on or low and two reading lights. The bathroom had a good sized shower but disappointing in terms of toiletries -dispensers, one for soap, one for shampoo, no conditioner. I loathe dragging these things around with me - added weight and superfluous as I'm happy to use those normally provided. I noted an aroma of fried food and realised we were situated above kitchens, this was to pervade our room at every meal service. We went up to the buffet "Raffles" for some lunch. A mediocre spread is a term I would use. Evacuation drill next. Short of actually getting into the lifeboats and being lowered to the sea below it was the most protracted affair I have ever been subjected to and as usual the "late" contingent rolled in further extending the exercise. Back to the room to rest before dinner. We had to phone down to reception to ascertain our table number and dining venue. Arrived for our evening meal and were sat by very affable young waiters. Menu issued we selected our meal & even the desert was to be established at this time. No wine waiter appeared at any point and when I asked for a glass of red wine I was poured a sample of a very vinegary Tempranillo which I declined, no other choice proffered. I chose Pate - looked more like a slice of brawn - pale and very uninteresting, served with a few flaccid leaves, Pork Escalopes in some kind of coating which was scuffed and unattractive dumped on the plate with no more than 6 cubes in total of carrot and possibly turnip - no potatoes and then the diet lemon mousse which could only be described as shaving foam mixed with gelatine. Seated on a table of 8 our courses came at different times and so we were left hesitating to start without our company having theirs. Ghastly! With only subtle variations this was the menu throughout the ship for that evening. We chose not to frequent the dining room again but the buffet was no improvement serving the equivalent of a meat stew of one sort or another, pizza and some other uninspiring offering each evening. Breakfast consisted of the usual items although the bacon appeared to be whole packs of bacon bits emptied onto a flat griddle and cooked still stuck together in a clump only to be separated by vigorous manipulation of the provided tongs. If you chose to have water with your meal you would need to fill several small glasses as each only held about 150ml. No tea or coffee making facilities in the room unless you book a suite so people cunningly filled vessels of hot water and took the makings from the only available source, in Raffles Bistro, back to their cabins. Enough about the food suffice to say it was dire, mean portioned [main dining room] school dinner food. Entertainment: Dire, sat and endured 5 minutes of some song and dance routine. Back to our cabin: Unable to sleep for the most awful noises which sounded as though some Blue whales had found appropriately sized toffee hammers and set about bashing the side of the ship, coupled with the "Air conditioning" making a loud racket I called the reception to ask if all was well with the ship. A lovely young officer came up to the cabin and cheerfully informed that it was completely normal and that is was an old ship. Reception kindly sent up four earplugs which were slid under our door in an envelope. Never sleeping well the first night away from home I brought some Nytol which I was obliged to use each and every night along with weapons grade earplugs. Hubby & I were delighted to get off this old tub and felt more than a tad of sympathy for anyone booked on its sojourn around the world next year. Read Less
Sail Date December 2015
This was misrepresented. There are no Christmas markets in Amsterdam and very few stalls and mostly just food in Antwerp. Since that was the sole purpose of the trip it was very disappointing. The Christmas markets in Manchester UK were a ... Read More
This was misrepresented. There are no Christmas markets in Amsterdam and very few stalls and mostly just food in Antwerp. Since that was the sole purpose of the trip it was very disappointing. The Christmas markets in Manchester UK were a 100 times better so I might as well have stayed home. That said, the staff and food on the cruise were very good. The organisation was not. The evacuation training was a shambles. The information sheets provided each morning with details of Amsterdam/Antwerp were inaccurate. Stated markets (!) in Antwerp would open at 10.00. They opened at 12.00. I made the most of the trip and did have a good time but I would not recommend it. Many of my dinner companions were complaining too. The theatre show was very poor. The pianist and singer and pianist and violinist were good. Read Less
Sail Date December 2015
My friend and I was on Christmas Market Cruise to Amsterdam and Antwerp. Although this was our first time on Magellan, we took a Christmas River Cruise to Bruges year before. Overall it was good. We paid £189 each for 3 night so I ... Read More
My friend and I was on Christmas Market Cruise to Amsterdam and Antwerp. Although this was our first time on Magellan, we took a Christmas River Cruise to Bruges year before. Overall it was good. We paid £189 each for 3 night so I can't complain. I think it was 4* cruise for the price of 3*. I definitely recommend short cruise on Magellan, but if I have to stay more then 5 night I would go crazy as it's a small ship and not much to do except drinking. The Buffet had a good salad selection and we enjoyed lunch and breakfast there. We had late sitting dinner, food was bad, several choices, but all food was taking from the buffet and put on the fancy plates with a little drizzle of the sous. The only reason we were back next night that we can dress up for the evening. Show was OK, we had a good night in the club with a ok music. Drinks are very cheap, about £3.80 for a cocktail. If you a fassy and like to pay nothing but get 5* star cruise, you probably won't like this ship. If you want cheap short break from kids( I have 7 years old and it's adults only cruise), then it's great and I definitely recommend it. Read Less
Sail Date December 2015
Cruise reviews need to be objective to be of value - my wife and I choose Magellan because it was an adult only, smaller ship and had an itinerary to the Canary Islands for winter sunshine. We have experience of the luxury end of the ... Read More
Cruise reviews need to be objective to be of value - my wife and I choose Magellan because it was an adult only, smaller ship and had an itinerary to the Canary Islands for winter sunshine. We have experience of the luxury end of the market of Seaborn and Crystal and also Cunard, P&O and cheap and cheerful cruises on Carnival in the US. All have been enjoyed give or take. We are independent travellers in our 70s and the average age may well have been 80 years, but it is not an ideal ship , because of the architecture for people with mobility problems . The passengers appeared to be about a third who stayed on the boat continually as a floating hotel - ‘just another cruise’ - and a third who went on all the organised trips , and a similar number of independent travellers, who by and large, were last in the pile, and pretty much neglected. We paid £2200 for an outside cabin, including gratuity, but excluding drinks. Cruises on the same dates and itinerary with P&O and a luxury 5* ship would have cost an extra £800 and £2000 respectively and asks the question of the cost relative to the quality of the holiday. Magellan was spotless with an exemplary standard of hygiene and a very modern décor. Our room was an adequate size and contrary to what we’ve read, there was more than enough wardrobe space with an abundance of hangers. The bathroom was comparatively large with a hugely efficient shower, but the room was let down by only having a stool and not a small chair, so you had to lie on the bed to watch the TV. You need a round pin US adapter and can buy one from the shop for £5. There is no room service, but you can take food and drink from the lido restaurant if necessary. Food wise is interesting. For example, there is very little difference between all the classes of ships for breakfast in that Magellan has omelette chefs on hand plus the usual breakfast selections, including superb porridge. Equally so at lunchtime when there was chefs on hand to cook an individual specialised meal or individual pizzas. Only the main course for dinner reflects the price you pay for the cruise, but equally all other aspects of the dinner are good quality and you do not feel short-changed. There were two formal dinner nights when the food was excellent. Plus, you could have cakes and sandwiches for tea which all in all, was satisfactory. Entertainment was a bit of a curate’s egg - classical wise, there was a very enjoyable violinist and pianist, and all the musical groups in various places were pretty much on a par with other ships. The theatre needs to be seen to be believed, as the architect must have had a brainstorm - wherever you are in the theatre, you cannot find an unobstructed view. Most of the shows were in tune with the age of the passengers with relatively unsophisticated but equally enjoyable elderly performers. The main show with the singers and dancers were pretty good considering, but they definitely need much slicker choreography and production to maximise their talents. Some shows, appeared very amateurish at times. One positive bonus was that you could always get a seat in contrast to other cruises. Service wise was excellent as our room was kept spotless and we had very efficient dining room service - both were Burmese. The staff in the bars and restaurants were beautifully groomed and were always smiling and helpful. Drink package was £34 a day for my wife and I, is a great money earner for the company - I definitely do not recommend . Much better to self choose as the drinks are relatively cheap, ranging from £3.10 for a very nice cocktail of the day or a pint of beer to a maximum of £4.50 for a gin and tonic. Plus there is no service charge. The drinks package has a choice only one German draft beer, which is not to UK drinkers palette , and extra £4.50 has to be paid for UK branded canned beer - the wine to the meal is a cheap Spanish plonk, which is undrinkable after a few days. To get your money’s worth, you would have to drink 10 drinks a day - however as your packet effectively starts at dinner on the first day and you spend quite a number of whole days off the boat, in effect, you would have to drink at least 15 drinks a day to make the package worthwhile. We donated almost £200 to the company in drinks credit not utilised. Would I recommend Magellan -at the discounted prices it is an absolute bargain and testimony to this, there was a loyal band of regular cruisers on board. Of choice, my wife and I would like to go a little upmarket for more personal and room service, but cruising is now becoming a compromise , as these services are available on ships of 2-3000 or more passengers and the hassle factor is now a major consideration for us , which was significantly reduced on the Magellan. I would definitely not recommend this Canary Island cruise as the itinerary was unbelievable and unacceptable. Over a 15 day holiday, we had 6 sea days in winter weather and on return you could not even walk on the deck. There was 7 port stops with 4 half days restricted visits as the ship departed at 14:00 hours so in reality; one had only three hours in places such as Las Palmas and Lisbon. We only had three full days. This is obviously to save money and no other cruise line to the Canary Islands , allowed so little time to visit as they all leave at 18:00 hours, allowing a full day to explore. Contrast this with Fred Olsen, which was travelling at the same time and had an infinitely better itinerary . Tilbury is a dump and there is no other explanation for this as it needs a major overhaul and I read the other critiques with incredulity as embarkation was a nightmare as it took almost 4 hours for everyone to disembark. The reason was clear as it was phased to prevent gridlock - the small entry road was a bottleneck for traffic as I had booked a taxi for 11 AM, allowing three hours, which I thought was more than adequate but mistaken. Sitting around for three hours waiting to get off is no joke. Plus, there were no porters or trolleys. What a farrago. Small point, but the customer service should visit Cunard to see what customer relations should be like and cost nothing to be polite and pleasant. In mitigation, I have to say a lot of cruisers are real moaners. Read Less
Sail Date October 2015
This was our second time with CMV. Last year we went to Iceland on Marco Polo, this time we were on Magellan, calling at Amsterdam, Hamburg, Helsingborg, Copenhagen and Aalborg. We are planning to travel cruise with them again. We have ... Read More
This was our second time with CMV. Last year we went to Iceland on Marco Polo, this time we were on Magellan, calling at Amsterdam, Hamburg, Helsingborg, Copenhagen and Aalborg. We are planning to travel cruise with them again. We have previously been on Royal Caribbean and Carnival out of the US. CMV have two big advantages for us - embarking at Tilbury, less than 2 hour's drive away, and the fact that they do not cater for children. On top of that, they give good value for money. Whether or not it will suit you depends on your expectations. Embarkation - we parked at Tilbury. Parking staff are unfailingly friendly and helpful. One set of buses to take people to the ship and another set to take the luggage. We arrived at our specified time and were on board within 40 minutes of arriving at the car park. Ship - Magellan is bigger than Marco Polo, 1200 instead of 800 passengers. I prefer Marco Polo because I like the smaller number of people. Both have a long history and are therefore not sparkling new. However, like Marco Polo, Magellan is sparkling clean and comfortable. It has two restaurants and several bar/lounge areas. Nice reading room and a bridge/games room. There is a small, rather sad looking casino area that we did not use, despite not being averse to a small wager, because it never looked much fun when we went past. There is a shop, but no hard-selling of anything. Also a spa, which I did not use. A reasonable gym with adequate machines. Cabin - We were lucky with our cabin because we ended up in 1114, one of only 14 balcony suites on the ship, on Navigator deck. When we booked, the cruise had been scheduled to be on Marco Polo and we had booked a category 12 cabin - when they changed the ship to Magellan they upgraded us to the suite, we think to discourage us from cancelling our booking due to the change of ship. Suite was huge, with more than enough wardrobe space, sofa, table and chairs, large TV and jacuzzi bath, and an unobstructed view from the balcony. However, most readers will not want to be paying for a suite (neither will we next time we cruise with CMV) so the good news is that the rest of the cabins seem to be very comfortable. We did not hear any complaints about the layout or space available in other cabins, only about noise - so be careful about cabins close to the engines or directly under the theatre where they are rehearsing shows at all hours of the day and night. Food - We always do late seating at dinner. We were allocated to Kensington restaurant (the other is Waldorf) where late seating is 8.30pm - this is as later than we have had on other ships, and it appeared that it was too late for many people, because on our table for eight, there was only ever four of us there - and in general the restaurant always seemed only 60 percent full. This is a shame because part of the fun of cruising for us is meeting plenty of people at dinner. We were very fortunate in that our two companions were very good fun. The food in Kensington in general was good to very good. Five courses at dinner, just the right size portions. I had one beef dish that was tasteless - servers would have willingly replaced it with something else if I had asked. Servers are very friendly, some of them are still honing their English skills are were new to the ship, but were always helpful and pleasant. I would recommend having breakfast(buffet) and lunch (served) in the restaurant too, because the alternative casual eating venue, Raffles Bistro, was usually a complete zoo - at peak times it was impossible to find anywhere to sit and although the food was perfectly OK it was not an enjoyable place to be. The best thing about it was hidden away next to the pizza stand, where they had a different roast meat everyday carved off the bone. Drinks - very reasonable beer prices; daily cocktail specials under four pounds; however, all the cocktails were far too sweet for my taste, so we usually drank wine or beer in the bars; bottles of wine in the restaurant were not extortionate and they kept unfinished bottles for us until the next dinner. They do a deal where you pay 17 pounds a day to drink all you want, but I think you'd have to start drinking very early in the day for it to be worth it. Entertainment - not a strong point. They try hard, but the shows in the theatre were not very good. They lack a few good voices to carry the musical numbers. Apparently the interviews with the ex-Bond Girls were good, but we did not see them. Carmen Duo are an excellent classical pianist and violinist who were playing most evenings in one of the bars. The little band in the Captain's Club were competent. The 'pianist' in Sinatra's Bar was obviously not primarily a musician. On Marco Polo last year the entertainment director was absolutely first rate, and had an excellent singing voice as well - wish he could have been on Magellan. Activities during the day - low key, which is how we like it. We met some people to play bridge, and several other people used the games room. There was bingo, and I did a line dancing class which was good fun. There were other little things going on, but we generally just liked resting and reading on the days we were not in port. Destinations - very enjoyable. Overall, for the organised excursions we got very good local guides who knew their stuff, spoke excellent English and were good value. In Amsterdam we did our own thing and went to the Van Gogh Museum (get there as early as possible to avoid queues) and a canal cruise. In Hamburg we took a coach trip to Lubeck - excellent tour but too short - needed another hour. In Helsingborg we went to Sofiero Gardens on a trip - off season for the gardens but lovely guide and lots of history of the area. Did a city tour in Copenhagen, another excellent guide, then wandered about by ourselves for a while. Aalborg is small - you can walk around it all by yourself very easily, but it is well worth going on the trip to the Viking burial ground and museum first - really first rate guide and experience. Crew - Captain was Greek and his heavily accented announcements over the tannoy were almost undecipherable. However, he seems to know how to captain a ship. Other crew members are from all over the globe, largest contingent from the Ukraine. They were all helpful and pleasant, even if some of them seem to have had their smile muscles removed. Other - the resident photographer is very good. They take pictures at every opportunity but there is absolutely no pressure to buy any of them. I bought some that they took of us at the formal dinners because they were good quality and reasonable prices. The stairs are very steep (notably steeper than Marco Polo) - but the lifts are reliable. Disembarkation - if you want to get off quickly, be prepared to carry your own bags off and you can leave before everyone else. Otherwise you disembark according to your deck, collect luggage in the terminal and then, if you have parked, get on the bus to the car park. Very smooth process. In summary, we left the ship very happy, having visited some interesting places and had a pleasant low-key on board experience. We will happily cruise on Magellan (or Marco Polo) again, because the overall experience suits us and suits our budget. Read Less
Sail Date October 2015
This was our first cruise so we did not know what to expect . Well we did not need to worry because it was excellent from start to finish . Our cabin was very comfy lots of wardrobe space , bathroom was good, shower excellent, and we had ... Read More
This was our first cruise so we did not know what to expect . Well we did not need to worry because it was excellent from start to finish . Our cabin was very comfy lots of wardrobe space , bathroom was good, shower excellent, and we had a window which was a bonus . The restaurants were excellent the bistro could get busy but that wasn't a problem for us , plenty off choice and lots of it . Entertainment was good and all the staff were excellent could not do enough for you . The excursions were very well organised although I think some were a bit expensive , but very interesting . All in all we had a great time and we would defiantly book to go on the Magellan again . Read Less
Sail Date October 2015
There have been several reviews of the CMV Magellan, which show that passenger reactions can be very varied. We booked a very reasonably priced 6 night cruise called Autumn Gardens on a bogof deal with cabin allocated by the company. We ... Read More
There have been several reviews of the CMV Magellan, which show that passenger reactions can be very varied. We booked a very reasonably priced 6 night cruise called Autumn Gardens on a bogof deal with cabin allocated by the company. We expected a low deck inside cabin and found we had been allocated to a family cabin with small portholes (no view) on the lower deck at the forward end of the ship. First impressions of the cabin were very positive, as there was sufficient room to swing many cats as the wardrobes were in the anteroom which would otherwise be for third or possibly fourth occupants. What we did not know was that cabin 4007 is directly over the bow thruster, a piece of machinery that is activated each time port is reached or left. When the bow thrusters are on, the noise is so intense that occupancy of the cabin is intolerable. As we were arriving in a new port each day, usually in the early morning, we came to expect this noise and when practical, made arrangements to be elsewhere. It also seemed that the rear of the ship could get pretty noisy and juddery at times on several decks, so if you are choosing a cabin, aim for midships. Boarding at Tilbury on this occasion was fairly easy with lots of road signage if you are driving yourself. There is a big Asda very close to the port for any last minute purchases. The company discourages you from dropping off your bags before parking. The car park is a bus ride away, and whilst it works, it is not as comfortable or as efficient as the experience we had with Holland America at Harwich. A double decker bus is used, and one has to wait until it is full. Given the number of passengers with mobility issues, there may be no space on the lower deck. Bags were picked up at the car park, and did arrive in a reasonable time at our cabin. Our boarding time was set for 2.30 i.e. the last to board, but in the event, we were allowed on board almost as soon as we arrived at the cruise terminal, which is just as well as the terminal facilities are sparse. We were in lunch pretty quickly in the Raffles buffet restaurant, and then looked around the boat, as it was new to us. We thought the general condition and appearance of the ship was good for its age with plenty of seating, and many bars and public spaces to choose from. It is not the most modern of ships, but it does not pretend to be other than what is publicized. There are not a lot of on-board shops, which has the positive effect of one not being made to feel that the agenda lurches from one shopping opportunity to the next, which does happen on some of the American cruises. The company knows its client demography well, and seemed well-pitched at British blue collar retirement aged folk who know a bargain when they see one. Food on board is a critical part of any cruise and the Magellan aims to not challenge middle England. It is good plain food for good plain people. There are three restaurants on the Magellan. Two are formal with two sittings each and one is a buffet restaurant which closes about 8 pm. We had requested a late sitting (8.15pm) and a table for two, and both wishes were granted. We noted that this later sitting in the Waldorf Restaurant had plenty of space at tables, and there were pairs eating at tables for 6 or 8, and even some empty tables. The restaurant staff told us that the early sittings are the most popular (possibly because of access to all the evening entertainment), but we would not want to eat at 5.45 or 6.15, although most of the passengers had opted for this. I would rate the food in the served restaurants as good, with a fair choice (never a problem there and no disappointments). The buffet restaurant at lunch was, like other ships, a bit of a scrum, with a struggle to find a table unless you come early or late. The temperature of buffet food was poor, but this is typical. You have to keep an eye out for when they change vats of food. Typically there would be a choice of two meats, a fish dish and a pasta dish. Buffet food was bland and uninspiring – more functional than entertaining, in contrast to the main restaurants. Desserts on the buffet were below the quality of the main restaurants, usually being cake based. The buffet tends to run down about 30mins before closing with less choice and fewer serving stations. They regularly ran out of cutlery. There was an impressive gala buffet displayed late one evening: this was splendid and showed that the chefs were capable of great things. It was a pity that it was so shortly after later dinner, so any food eaten was done so out of pure greed The serving staff was very mixed: it is a bit of a United Nations on the ship with a mix of Eastern Europeans and Asian staff. In my opinion, the language training was very patchy, and whilst most spoke restaurant English, the minute a question was posed which was not on their script, it was unlikely that there would be an answer without consulting management. E.g. are there any knives? In the served restaurants, there is a wine service, with middle of the road table wine costing about £20-£30/bottle. Otherwise drinks at bars are priced probably below (London) pub prices, and a cocktail of the day was available at £3.10. Unlike on some US based ships, there is no service charge on drinks. There are drinks packages available which allow access to house wine, some spirits and cocktails and other non-premium drinks and cost £17/day provided all the occupants of a cabin buy into it. If you like a drink and would consume more than 5 regular alcoholic drinks during the day, then this may be for you, but our bar bill for two came to a maximum of £20/day on a pay as you go basis. Entertainment on a cruise is also a very big deal, especially if you don’t get out much or live somewhere where there is no access to live theatre and similar. For a short cruise on a mid sized boat, there was no shortage of set entertainment of the typical middle of the road easy listening style. The shows are put on twice nightly to match the dinner sittings in their fairly large show-lounge. At first glance the show lounge is impressive with tiered seating and a large stage, but the tiering is insufficiently raised, and because of the physical structure, there are only a few seats that do not either have a barrier in front of them or a pole partially obstructing views. By and large, the entertainments were well received, and the casts mostly enthusiastic. On our six nights, there was something to watch every evening, and a late night cabaret in one of the bars. Excursions were pretty run of the mill and relatively expensive, but not as expensive as on Holland America. At one port, Zeebrugge (for Bruges), it was made quite clear that it would be very difficult to leave the port and go anywhere without one of the supplied trips. At two destinations (Jersey and Guersney), the captain made the decision not to land (i.e. 40% of destination ports and their linked excursions) because of high seas. These ports were serviced by tender boats, and hence the decision. I read subsequently that difficulties with tenders at the Channel Islands were common, but if that were the case, may be they should never have been on the itinerary. (To give you the bigger picture, on our last cruise on CMV Marco Polo, 2/3 tender landings were cancelled, so to date my record with CMV is 1/5 tender landings successful. I would advise concentrating on those trips with no tendering to shore). Instead of Jersey and Guernsey, we were offered the ports of Cherbourg and Rouen on which we had done no research. The ship offered short notice excursions, which filled up quickly, and the remaining passengers were left to sort themselves out, which is easy in Rouen, but tricky in Cherbourg. The excursion in Cherbourg was a scenic drive taking in a couple of small ports and the cabbage fields of Normandy, and priced at £45. To make things even more complex we arrived at Honfleur, our final port, many hours early, but despite this, the captain was taken by surprise by the rise and fall of the tides. After 30 minutes, the original gangway on level 5 was unusable and the exit had to be re-sited on level 8 entailing a delay of 20 minutes on already short outings. Our trip to Bayeux was very rushed leaving insufficient time after visiting the tapestry to visit the tapestry museum and explanatory film in English and still have time to see the town and have a coffee on a trip that did not return until 2p.m. Staff on the boat is very mixed, and a large contingent coming from Ukraine and lesser numbers from Bulgaria and Romania. English language skills in the lower ranks were poor. The captain is Greek and whilst he spoke English, left us with the impression that he would prefer not to. The captain’s daily announcements were therefore difficult to decipher, and the grand announcement about the loss of the Channel Islands was so indistinct that even members of the crew were left asking what was going on. Others have mentioned the somewhat military style boat drill. Whilst on some cruise ships this has descended to a perfunctory performance just asking people to assemble at the muster stations, possibly with their life jackets, the captain went all the way bar boarding the life boats. This included the crocodile up the decks to the lifeboat area, and inspection by the captain. In our boat, one person was identified as having donned their jacket inadequately, and the captain retied the knots. Perhaps there was something that we should have known? Positives: Very cheap way to cruise UK style with pub prices for drink Good destinations, and whilst excursions are not cheap, they are cheaper than other lines Food to UK tastes and not very exciting and of limited variety, and that might not be what you want. I would not recommend the burgers from the grill. Enthusiastic Entertainment Negatives: Many of crew with lack of culture of hospitality and care (of the elderly). Some would benefit from more language training. Cabins and amenities a bit Spartan, but good for price and those in know bring their own toiletries. Not much of a shopping opportunity, but some would regard that as very positive. Cabins above bow thrusters can be very noisy at arrival and departures. Ship starting to show age, but mostly works. Steep steps between decks that might defeat the less abled, but the elevators were adequate. Overall, a satisfactory basic cruise experience, but watch out for the tender ports. Read Less
Sail Date September 2015
Family members will be sailing on the Magellan next week. This is a list of points I sent them to prepare for their trip to the Baltic Cities. We have just returned from a trip to Iceland and the Northern Isles. 1. You may need to bring ... Read More
Family members will be sailing on the Magellan next week. This is a list of points I sent them to prepare for their trip to the Baltic Cities. We have just returned from a trip to Iceland and the Northern Isles. 1. You may need to bring coat hangers as there are about eight in the wardrobes. We took a suit-carrier type suitcase - shirts etc were packed on wire hangers, which proved useful. 2. Bottled water in cabin costs £2.50 for 75cl. There is ‘free’ water in Raffles Bistro – bring your own water bottles for refills. If you use the gym, the water bottles will also be useful as there is no water fountain. 3. Bring your own soap – they provide small packets of soap. 4. There was a hairdryer in our cabin – very basic one with no attachments. 5. Staff and service are excellent. 6. Seating in public areas exacerbated my back problem, the chairs are not designed for sitting for long periods. If you need back support then bring a suitable cushion/seating pad. 7. Internet cost £35 for 12-hours or £10 for two. It is very slow – no good for downloads etc. Adequate for emails. I tried to find free wi-fi when we were ashore. Using mobile/ cellular data charges are very, very expensive as you use the ship’s satellite. 8. Food was OK, nothing special. 9. Can’t comment on the shows as we didn’t watch them. Our guest speaker was not very good – after the first one we didn’t go to anymore. 10. Dress code during the day seemed to be scruffy! A suit is enough for the formal evenings. I wore trousers and a nice overshirt. Laundry is expensive so bring enough knickers! 11. If driving to the Terminal please note – there are no loos at the long-stay car park. If desperate as you approach the docks there is an Asda and a Macdonalds nearby, use them. Your luggage is collected from the long-stay car park and next time you see it will be outside the cabin door. You will be taken by shuttle bus to the Terminal Overall the facilities on the ship were excellent. We missed out two stops on the cruise, Heimay and Lerwick. The ship drops anchor at these ports and, on the days we were due to visit, the sea was to rough for the tender to take passengers to shore safely. It did mean we got an unexpected overnight in Reykjavik, which gave us plenty of time to explore this delightful town. With the weather being cold and rainy on some days, passengers were not able to go out on deck. The public areas became very crowded and it was hard to find somewhere to sit - I found all the chairs uncomfortable and ended up sitting in the bistro most of the day as the dining chairs were the best for my back. Read Less
Sail Date July 2015
We wanted a relaxing break with no fuss and good service and that's what we got. The Magellan may not have the panache and facilities of many more modern and larger ships but if you want a more intimate traditional cruise that is good ... Read More
We wanted a relaxing break with no fuss and good service and that's what we got. The Magellan may not have the panache and facilities of many more modern and larger ships but if you want a more intimate traditional cruise that is good value then this was hard to beat. The food was fine and they accommodated Gluten free dietary needs very well which was a big plus. The buffet restaurant was probably average by other standards but the Kensington and Waldorf restaurants were excellent. We had an inside cabin which was roomy, clean and modern. The staff were excellent and could not have been more helpful. This is a new ship for CMV and there is some fine tuning to be done for sure but they have a good all round liner here. Read Less
Sail Date July 2015
Having read some of the previous reviews on here we went on our cruise with slightly heavy hearts - but there was no need to worry at all! Embarkation was fine - started a little late but there were places to sit and get a drink and it ... Read More
Having read some of the previous reviews on here we went on our cruise with slightly heavy hearts - but there was no need to worry at all! Embarkation was fine - started a little late but there were places to sit and get a drink and it was efficient. The ship was very clean and the staff were brilliant throughout the ship - we had a slight problem with our tap but it was sorted quickly. Food was very good - though, to be fair, we only ate in the main dining rooms and just once in the buffet but that's our preference, we just don't care for buffets. Our waiters in the dining room (Waldorf) were very good and always ready for a chat and to share in the fun. Also have to mention Tuna who worked in Hamptons. Service throughout the ship was very good and the entertainment was also good - with special mention to Lee and Richard. We enjoyed the activities we took part in. If I had a little quibble it was that it was rather chilly on board - I needed a warm cardigan on most of the time. Loved our ports of call - except Hamburg which I won't be visiting again in a hurry! Will be very happy to go on this ship again in the near future. Read Less
Sail Date July 2015
Being a couple age 28 I did not expect much - We were the youngest on the ship by far but still had a pleasant experience.. Ship was of average size but easy to walk around - Food was better than expected and service in restaurants was ... Read More
Being a couple age 28 I did not expect much - We were the youngest on the ship by far but still had a pleasant experience.. Ship was of average size but easy to walk around - Food was better than expected and service in restaurants was excellent! Drinks package is well worth the money. Entertainment very poor, Aimed at people 70+- Nothing for younger people. Rooms fairly spacious and very clean.. Good value for money and ports were excellent except for Hamburg, Why take us on a Sunday, when all shops were closed.. Staff do an excellent job - However having the Tannoy in your room in the mornings is very annoying and needs re addressing. All in all - Very good value for money but it is not a P&O or Royal Caribbean so expect to get what you pay for. Read Less
Sail Date July 2015
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 2.9
Service 4.0 3.9
Value For Money 5.0 3.6

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