7 Helpful Votes
Sail Date: October 2017
The date of sailing and port suited my family and myself. Slight hickup on boarding. Cabin was comfortable. Could be better with a kettle in the room. Dining room was remarkable. Staff were pleasant,friendly, professional and only willing ... Read More
The date of sailing and port suited my family and myself. Slight hickup on boarding. Cabin was comfortable. Could be better with a kettle in the room. Dining room was remarkable. Staff were pleasant,friendly, professional and only willing to help. We had a cold and they willingly provided honey and lemon at dinner.All the meals were of a high quality and most tasty and flavoursome. We had the best lamb curry which was prepared by the executive chef. On the whole, we had a wonderful time and will travel on the ship again.We tried to have meals in the restuarants as it helped to save time finding a table. Choice of meals were wide ranging and special diets were catered for. Entertainment was adequate during the day and evening shows were wonderful. Exiting the ship was made simple by friendly staff and there was a shuttle bus provided for one of the cities visied. All the cities were wonderful, as well as the trip. Read Less
4 Helpful Votes
Sail Date: May 2017
Crew were well trained, polite and very good, in some cases let down by management of restaurants and disembarking arrangements. The ship was very full. Food was good quality Raffles Bistro on deck 10 was a scrum most times of the day. ... Read More
Crew were well trained, polite and very good, in some cases let down by management of restaurants and disembarking arrangements. The ship was very full. Food was good quality Raffles Bistro on deck 10 was a scrum most times of the day. Other restaurants were good for dinner but with two sittings at 6pm and 8.15 it was rather rushed. Table stewards very good and did their best. House wine was reasonably priced. All the crew worked very hard, I did wonder how many hours they were asked to work on a daily basis. The entertainment was very well organised lots to do. Evening entertainment good. We pre-booked excursions for most ports. Copenhagen was good St Petersburg was very good well worth seeing on the cruise. There was a slight mechanical problem with one of the engines which delayed our departure from St Petersburg which delayed our arrival at Helsinki. The excursion was cancelled but a free shuttle bus was provided to compensate. We were also about an hour late for Nynasham near Stockholm, the excursion was a complete waste of money £65 each because it was too rushed. With the cost of excursions gratuities and wine our costs were approximately £400 extra on top of the cruise cost. You are given the opportunity to reduce gratuities if you so wish. On the whole an enjoyable cruise but not sure we would use this company again. Read Less
11 Helpful Votes
Sail Date: May 2017
This was a trip arranged by my 79 year old mother-in-law as it was a 'BOGOF' deal, although still cost us £1400 each! The ship was tired looking, and the cabin was small (the smallest she had ever stayed in and she's a ... Read More
This was a trip arranged by my 79 year old mother-in-law as it was a 'BOGOF' deal, although still cost us £1400 each! The ship was tired looking, and the cabin was small (the smallest she had ever stayed in and she's a serial crusier), The embarkation procedure was ok, other than there was a lot of hanging around once we were onboard the ship while we waited for our cabins to be prepared. The disembarkation was reasonably smooth when we returned to Tilbury. The food varied massively, depending on which restaurant you used. The Raffles bistro was like a scrum, and I was disappointed at the attitudes of a large number of passengers (most of whom were quite elderly) elbowing people out of the way and filling their plates up with huge portions of food. The breakfast options were ok, but I stuck to fruit and yoghurt as the cooked option looked very ordinary. My mum in law, went for the omelette most days which was freshly cooked, and looked quite nice. Lunch was again a free for all unless you went to one of the other 2 restaurants, and waited to be served properly. The evening meals were quite good - we were seated in the Waldorf restaurant, and our assistant waiter was a dream - he was happy, friendly and nothing was too much trouble, he always had a cheeky joke with us and made us feel welcome. His manager however, was surly, but efficient! The entertainment was probably the worst I've encountered on any trip, and I have been going on children orientated package holidays for years. The cruise director thought he was one of the Rat Pack, and in reality, there was only one decent singer - Margaret, and she was fantastic. The rest of the 'entertainment' team were at best reasonable karaoke standard. There were 2 guest comedians - the first one Andy Leach was entertaining and a bit of a Tommy Cooper type character with daft jokes and dodgy magic tricks, but overall he was pretty good. The other one, Les Bryan, was horrific. He had appraently appeared on The Comedians in the 1970s, and clearly hadn't updated his material since. He was racist and sexist with very right wing views, and if it hadn't been for my mum in law not being as mobile as me, I would have walked out. The excursions were very pricey, particularly bearing in mind the lack of time we had at most ports. The best excursion we went on, was in St Petersburg, and we arranged it independently of the ship and saved over £80 each, compared to the identical trip offered by CMV. I was not impressed with CMV as a company, they printed dubious quotes in their daily newsletter and frantically promoted sales of the Sun newspaper. Their onboard photographers were bordering on harrassing with their cameras shoved in face at every opportunity. Finally, the lifeboat drill was like something of Carry On Cruising - I just hoped that we wouldn't need to evacuate in earnest, as nobody had a clue what was going on, especially the crew! I won't be sailing with CMV again, and this trip has made me seriously reconsider cruising again at all!! Read Less
6 Helpful Votes
Sail Date: May 2017
A good value cruise, but Tilbury was rather disorganised for embarkation especially as previously we had experienced Newcastle which was excellent. The ship is small enough to navigate where one needs to get to easily, without getting ... Read More
A good value cruise, but Tilbury was rather disorganised for embarkation especially as previously we had experienced Newcastle which was excellent. The ship is small enough to navigate where one needs to get to easily, without getting lost. The dining is excellent with lots of choice,& the staff are very obliging. Second sitting see the show before dinner, & first sitting see it after dinner. The shows reminded me of school productions, with gaps between scenes, & lots of whooping, & loud whistles. All the costumes were good, & the musicians were excellent. Some interesting history talks regarding the Russian Tsars, which gave us background for our trips to Peterhof Palace & Catherine Palace. The palaces are out of this world with lots of gold, & wonderful fountains, & I would highly recommend visiting them. They were the highlight of our cruise. A visa is required for Russia if you want to go it alone, & are expensive. If you pre- book online with a Russian tour company you do not need a visa, or indeed with the ship. Beware, we have been charged twice for our trips, & are in the process of trying to sort it out, so keep all your paperwork when you get home! We visited Copenhagen, Warnemunde (a pretty seaside place so advise not to spend 6 hours on a couch to Berlin.) Helsinki, & Tallinn. The days at sea mean the Raffles self service restaurant is inadequate to seat everyone, so rather chaotic, but the food was very good, & plentiful. We booked direct with Cruise & Maritime & expected to get the best price booking direct, however on the day we were booking Planet cruise were offering it for £100 less & CMV would not price match, so shop around! Read Less
15 Helpful Votes
Sail Date: May 2017
Having just returned from a 12 night Baltic cruise, the Magellan is an older ship but this adds to its novelty. Embarkation was smooth, disembarkation was a bit chaotic, we did self disembarkation. The ship has great lounges, 2 ... Read More
Having just returned from a 12 night Baltic cruise, the Magellan is an older ship but this adds to its novelty. Embarkation was smooth, disembarkation was a bit chaotic, we did self disembarkation. The ship has great lounges, 2 restaurants and a bistro. The food and the service are superb with fixed evening dinning and casual dining in the restaurants for lunch and breakfast. The bistro offers a more casual dining experience if you want. The entertainment was great, the dancers and the singers all put in 100% and provided a great time for all. The guest speakers and comedians during the cruise were excellent. As expected the service from the staff was second to none, and worth the £5 per day automatic tips. Did not sample the drinks package as £17 per day was a lot but the drinks are very good £3.30 pint of Bitburger lager £15 for a bottle of house wine Cocktail of the day £3.10 and mock tail was £2.10 Coffee, tea and water is available 24 hours a day. We only went on 2 excursions in Russia as it is difficult to get a visa, the others we made our own way around. The only complaint is that we were delayed 4 hours in Russia due to a mechanical fault, subsequently we arrived 4 hours late into Finland, very little information was forthcoming from the crew, if we would have had updated timings into Port we could have better planned our time. The trip overall was excellent and I would definitely use the company and recommend CMV to my friends and family. Read Less
15 Helpful Votes
Sail Date: May 2017
Chosen basically as it seemed a good offer of buy one get one free and it was for my 60th birthday celebration, travelling as a couple. This was only our second time of cruising, having previously travelled with Thomsons. The ship did ... Read More
Chosen basically as it seemed a good offer of buy one get one free and it was for my 60th birthday celebration, travelling as a couple. This was only our second time of cruising, having previously travelled with Thomsons. The ship did have a feel of a 'ferry' about it more than a cruise ship. The cabins were tired and in need of a bit of tlc. We had cabin 4102 and although the beds were really comfortable and the shower had good pressure the cabin was overall very dated. The toilet seat was old and marked and we couldn't understand the siting of the toilet brush underneath the hand towel rail which didn't seem too hygienic. The cabin steward James was such a lovely man and looked after us well, nothing was too much trouble and although we tidied up after ourselves we came back to find the cabin clean, tidy and useful information left on our beds daily. The food was very good and presented well. We were on the late siting in the Waldorf Restaurant and our table of six only ever consisted of four but they were a lovely couple from Manchester and very easy to chat to. However, we did often eat at the buffet itself as there was more choice, especially as one of us was vegetarian. Curries in particular were very good, even though on a daily basis! The waiting staff did an excellent job and were very entertaining. Bar staff, some better than others and we did find a few really hard work but we think some of that was down to a cultural nature and their manner was quite brusque. The on-board lecturers were good and the topics interesting and relevant. The other entertainment we found quite amateurish although Toby tried his best! We did think they could have taken the opportunity to show films on a more regular basis especially for the days at sea but only a couple were offered throughout the whole voyage and then only whilst docked in St Petersburg and for those who stayed on board during the afternoons. The Jade Spa was lovely and I enjoyed the best reflexologies I've ever experienced at the hands of Melody. A lovely tranquil environment in which to spend time whilst at sea. All in all we did enjoy our cruise and the excursions and embarkation/disembarkations were well organised. It was a pity that the excursions in Helsinki had to be cancelled (as for us it was to be one of our highlights of the cruise) due to the ship having mechanical/technical problems in St Petersburg the previous night resulting in around a 4-5 hour delay in departure which had a knock on effect. To hear some of the passengers talk though you'd have thought it was the end of the world but it was what it was and these things happen. Talking of which you often hear about the way youngsters talk and their bad attitude these days well I'm afraid some of the more senior passengers should set a better example. The way they spoke to the staff/tour guides was appauling at times and it made us ashamed to be British and associated with them. The staff on the Reception/Excursions desks handled the numerous complaints and whinging admirably and should be congratulated for portraying a professional image at all times. Both my husband and I work in face-to-face positions with the public and know how difficult it can be dealing with the public at times. In conclusion, an enjoyable time, saw some amazing places, enjoyed the cultural differences of the countries we visited, ate and probably drank too many cocktails over the 12 days but think next time we will look towards booking a cruise on a more modern ship. Read Less
5 Helpful Votes
Sail Date: October 2016
A nice itinerary, a very friendly and helpful crew, nice cabin but will never cruise on this ship again why. Entertainment good shows but the times are not as on all other ships i have been on show times 7pm and 9pm, nothing on after ... Read More
A nice itinerary, a very friendly and helpful crew, nice cabin but will never cruise on this ship again why. Entertainment good shows but the times are not as on all other ships i have been on show times 7pm and 9pm, nothing on after second sitting for dinner, except tp sit in a bar and drink, the amount of people who returned to their cabins after the second sitting should tell the senior staff something, as they do not seem to listen to their cusomers. Food quality and choice was lacking and having sailed on the marco polo same cruise line which was why i selected to try the Magellan, was very disappointing. The only time on a cruise that i even skipped a full english. On the bright side the itinerary which included st Petersburg, was excellent and would encourage others to do, but not on the Magellan. Read Less
4 Helpful Votes
Sail Date: October 2016
We chose this as we have never cruised the Baltic Before, was a 60th celebration for my husband. Hope the following information helps, also to enable others to weigh up the information correctly we spent £1,500 ish on the cruise for 2 x ... Read More
We chose this as we have never cruised the Baltic Before, was a 60th celebration for my husband. Hope the following information helps, also to enable others to weigh up the information correctly we spent £1,500 ish on the cruise for 2 x people. Embarked at Tilbury, embarkation signs not good to port, follow information given in your letter. Check in pretty painless, smooth and straight onto the ship. In room 1 hour early. Ship was slightly lacking in seating, used the main restaurant and food was fine. Mainly used the buffet, but on our particular cruise there were lots of elderly people who seemed to covet the seats for a long time so availability was not abundant. Beware of people lying about holding seats for others just to have their meal alone, you have paid the same as them. Lots of outside areas on decks 10,11&12 with seating area outside on the back of deck 9. Very relaxed atmosphere on the boat, had the option of asking for a trip around the bridge on deck and amazingly he got it! One rough day at sea, bring sea sickness tablets. There are several bars, draught beer not available in all bars, if cans then expensive, otherwise about the same price as England £3.30 per pint. Just a little bit about the ports we visited and our experiences: AMSTERDAM - 2 mile walk into Amsterdam and no shuttle, we took a trip for £36 euros, quite good value, river trip and view around the city, the trip on the boat would have cost 16 euros if done independently, so you do the maths. COPENHAGEN - A 50 minute walk to the town (Nyhaven), straight along the waterfront past the mermaid and you will be right in the centre of things. The Neto boats are 80dk each, get there early. No maps or shuttle from the boat, only a hop on/off bus at 25 euros each. GERMANY - Berlin trip - City tour and boat. 3 hour trip both ways, certainly good value for money, if anything, would be good to do slightly less and perhaps experience the museum at Checkpoint Charlie. Boat trip was too crammed in, should be less people to a table, food was fair. ESTONIA - Tallin, free shuttle bus provided for 2 mile journey to the old town. Very picturesque, lovely square, market stalls, everything within walking distance. ST. PETERSBURG - City Tour, Peter & Paul Fort- Good tour, got to see a lot of the city as well as 3 photo stops and a visit to the fort. Well worth doing - GRAND ST. PETERSBURG TOUR - Smooth disembarkation, full day trip including lunch 9-6pm, the all day trips are around £100. We visited Catherine the Great Palace where the Romanov family used to reside at during the summer months. Very busy, we arrived early, so one of first groups in. Lunch in local restaurant which was adequate. Then onto the Hermitage Museum - WOW! - fantastic. our tour guide must have been speechless at the end of the day because the poor woman talked all day and she was very knowledgeable. Take your camera because you are going to need it! WOULD DO IT ALL OVER AGAIN!!!!!!!! Read Less
9 Helpful Votes
Sail Date: October 2016
This is our third cruise with CMV, and overall a very enjoyable experience. The staff, without exception, were wonderful and went out of their way to to be helpful. The food and service in both the Raffles buffet and Waldorf restaurant was ... Read More
This is our third cruise with CMV, and overall a very enjoyable experience. The staff, without exception, were wonderful and went out of their way to to be helpful. The food and service in both the Raffles buffet and Waldorf restaurant was excellent. Our two waiters were lovely and even prepared a light meal for me to take to the cabin when my husband was not feeling well enough to come to the restaurant. A great feeling of camaraderie on the ship, also down to Katy, the cruise director, who had to step into the role at short notice. Katy, Jordan and Raol gave one hundred percent in their performances although we did not like either the comedian or the double act Stage Door Johnnies... the material was old and tired and was pitched at people that were older than the majority of the audience. We had a problem with our cabin which had a loud vibration which made it impossible to sleep, so we were offered another cabin. This was on the top deck, and there was also a lot of noise from the awning that protected the sunbeds which had broken. Eventually the maintenance crew managed to stop it by wrapping towels around it. I think the only criticism would be that the ship needs a general maintenance overhaul, and also there are not really enough seating areas on sea days either in the lounges and particularly in Raffles buffet at meal times. It is good value for money compared with other cruise lines and we will certainly be booking with CMV again. Read Less
4 Helpful Votes
Sail Date: October 2016
The Magellan was great with excellent service, efficient and polite staff, superb excursions, but unfortunately average food.My cabin was quite comfortable and my cabin steward outstanding. As soon as we went for breakfast, he was busy ... Read More
The Magellan was great with excellent service, efficient and polite staff, superb excursions, but unfortunately average food.My cabin was quite comfortable and my cabin steward outstanding. As soon as we went for breakfast, he was busy cleaning and changing sheet and towels and by the time we were back the cabin was immaculate.The entertainment also was outstanding with excellent singers,musicians and choreography. The tour director,Katy was fabulous and entertaining and kept everyone happy. She was also and excellent singer and dancer with a great sense of humor.The excursions were also excellent. The guided visit to the Hermitage museum was the highlight of the excursions and it is a MUST if you ever go to St Petersburg.If I had a suggestion it would be to play some dancing music in the night clubs instead of teenager disco music. This was a poor choice considering most of the passengers were 70-90 years of age. Read Less
5 Helpful Votes
Sail Date: October 2016
This cruise is not good for disabled people, the gangways are to narrow, my wheelchair wheel came off two times. The toilet in the cabin is too low and I needed help in getting off of it. They state that a wheelchair must be below 23 kg ... Read More
This cruise is not good for disabled people, the gangways are to narrow, my wheelchair wheel came off two times. The toilet in the cabin is too low and I needed help in getting off of it. They state that a wheelchair must be below 23 kg and if you have a electric one that is impossible. If you cannot walk and are wheelbound some ports you cannot get off due to having steps. The food is cooked well but does not have the selection of other cruise lines I have been on. The staff are helpfull and polite but most of them don't smile or look happy. No 24 hour buffet. If you want room service you have to pay quite a lot, other lines either charge a nominal fee or it if free. Overall I got the impression everything was done as cheaply as possible and I would not cruise with this line again. Read Less
1 Helpful Vote
Sail Date: October 2016
Wanted to go to the ports and having travelled with cruise maritime on the marco polo previously thought i would try another ship. Embarking was good and had no problems with this. Ports of call excellent and had a good experience ... Read More
Wanted to go to the ports and having travelled with cruise maritime on the marco polo previously thought i would try another ship. Embarking was good and had no problems with this. Ports of call excellent and had a good experience especially st Petersburg, would recommend this. The crew were excellent the ship and cabin were clean and the waiters etc looked after you. Entertainment - This was very good and the entertainers were superb. But i always book the second dinning in the restaurant, to goto the show after the meal, not on this ship, show time is before the meal on this ship, no wonder there was no one in the restaurant, we also started to go to the buffet, then we could attend the 9pm show, from 10pm there was nothing else to do but go to the bars and drink, not for me. Meals. Breakfast it is the only time i ended up skipping this meal, the bacon was like trying to eat a piece of leather sausages looked under cooked, lunch and dinner were alright but the food was uninspiring, and lacked the usual cruise experience. After travelling on the Marco Polo previously it was such a different disappointing experience on the Magellan. Read Less
20 Helpful Votes
Sail Date: October 2016
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there ... Read More
Found this cruise online and the itinerary was the main attraction. To be honest I hadn't heard of CMV before, having traveled with P&O, Royal Car, Princess, NCL and Ocean Village. Without any doubt this cruise was up there with the best of them. Our embarkation time was 11.00am. We arrived at 10.50 were quickly through the paperwork, checked our cabin with luggage already there and having our customary first drink at 11.40. Magellan is a bit older than others we have been on but has loads of character. It is very clean, cabins are bigger than normal and as most reviewers have said the showers are brilliant. The drinks package at £17 per day is great value and we certainly got our moneys worth without going mad, I think on Princess it could have been close to double the price, The staff on board were very helpful and friendly, reception was the only place we encountered a grumpy face. We were on second sitting in the Kengsington with food selection and quality very good. We were on a table of eight and had great craic with a brilliant mix of people. To be honest we never had much trouble finding a seat in the bistro, maybe a few minutes wait and having to share but it was part of the fun getting to know other people. Other reviews had mentioned the lack of seating on sea days but again we always found somewhere to relax. The entertainment was very enjoyable with the dancers working very hard. The four main singers very good as were the musicians. The comedian was good the first night average the second night. The two older ladies were not really my cup of tea but other passengers really seemed to enjoy them. It was also nice to go to the night club for a night cap and not feel to old although the DJ could have made more of an effort to provide music to suit the crowd. The selection of ports was spot on starting with Amsterdam. The ship docked about ten minutes walk from Central Station. We had been before but really enjoyed a river cruise at only €14 each purchased at the terminal. Copenhagen: We got the local 26 bus close to the terminal into the city centre. We had pre-booked a free walking tour with SANDEMANS which I would highly recommend.It was a lovely sunny day which helped in a lovely city. The tour finishes at the Royal Palace which was only fifteen minutes walk back to the ship. Warnemunde: What a lovely town with great selection of coffee shops. From the amount of deck chairs and hotels on the beach front it is obviously a very popular summer holiday destination. Again it was an easy walk to the town past the train station if you wanted to go to Berlin. Tallinn: Another lovely stop although it was a little cold on the day. We walked into the centre which was really quaint and had a two for one Irish Coffee offer to warm us up. We walked up to the vantage point with help from the tourist information office where there was also free Wi-Fi. St.Petersburg: Had an overnight here with an organised trip each day due to the visa issue. Lovely city with a lot of iconic sites, the guide on the bus on day two offered to do an impromptu walking tour which was excellent giving a great insight into Russia. Helsinki: Another local bus and tram with an all day ticket only €8 so we sailed around taking in the sights and doing our own hop on and off. Very clean and friendly city with great local markets. Aarhus: We couldn't get into our scheduled port and diverted to here. It was a great replacement again the centre was an easy walk from the ship. It is a great shopping town and the locals were very friendly and helpful. Now for a little moan, you can't use your on board charge card in the casino. My wife and myself both enjoy a game of Blackjack but the only thing they accept is sterling. Not thinking we would need any we had to change Euro at a poor rate to allow us to play. There was no prior information on this and despite asking a few times we never found out why we couldn't get chips on our card. Overall a great holiday and without doubt I would use CMV again. Read Less
37 Helpful Votes
Sail Date: September 2016
Just returned from a Baltic cruise on Magellan and had a great time. As with any holiday there are always niggles or things that you would prefer to be different, but the good far outweighed the bad. When we arrived at Tilbury using ... Read More
Just returned from a Baltic cruise on Magellan and had a great time. As with any holiday there are always niggles or things that you would prefer to be different, but the good far outweighed the bad. When we arrived at Tilbury using the given sat nav postcode we were directed by staff in high viz jackets in to the long stay car park. We waited in a queue of about 8 cars to drive up to a truck where staff unloaded our cases and we drove to a parking spot to leave the car. We boarded the shuttle bus and didn't see our cases again until they arrived in the cabin. The arrival hall was very busy, but they had about 12 desks open and although the queue was big it moved very quickly. From arriving in the car park to being sat in the bar was about 1 hour. The passengers were older, average age about 70 and some did look very frail. Once in the bar we wanted to checkout the drinks package, so we tried a house white which was sauvingon blanc type and the red was very good also. We signed up at £34 per day per couple. Drinks prices are very good £3.3 for a draft beer (only Bitberger is available on draft) £5 for a large house wine, cocktails £3.50 to 4.00. It is easier to list the drinks that are not included in the offer. Canned beers which include John Smiths, Boddingtons, Guiness Strongbow, and certain expensive Spirits. We never found any drink ordered that was not included in the package. Even prosecco was. With a daily target for £34 our biggest daily bill was £78. So we certainly made the most of it. Our cabin was 7012. It was spacious with a huge shower compared to previous cruises. We had no problems with the shower curtain sticking to us. Perhaps people who are 30 stone plus might. The bed was very comfortable and clean, the cabin was also very clean. There was very little noise or creaking, but we had great weather and calm seas. The ship is older but is in good condition. If you visit any theatre it will not be brand new but people don't seem to complain that, so why complain about an older ship. The crew are always cleaning and polishing, and there are always crew painting. (salt water does tend to accelerate rusting) Breakfast is most disappointing. Cornflakes are not kellogs and the bacon and sausages are anaemic, but there is plenty of choice, and we asked for some sausages to be cooked a bit more, which they did for us. Restaurants were very nice and the evening meal had good variety. Although the portions were small, if you have the starter, then the soup, then the salad then the main and then a dessert you are full. I have a big appetite and never felt that I needed more. There are 2 sittings in each of the 2 restaurants. Waldorf starts 30 min earlier than Kensington. So the early on the first sitting Waldorf is about 5.45 and the late on the second sitting Kensington is 8.30. Raffles bistro is always packed and people do hog the tables sitting from breakfast right through until lunch. We found it easier to eat breakfast and lunch in the main restaurants We really enjoyed the entertainment. The team work very hard. But what we thought was a nice touch was that after the shows the team would mingle and chat with the guests. It created a very intimate friendly atmosphere. The musicians were top class. Being a musician my self I didn't hear any mistakes all cruise. Dancers were very talented and could even do the Cossack dancing on the Russian themed evening Excursions Copenhagen Made the mistake of getting on the hop on hop off bus out side the ship. Don't. This is only a shuttle to join the main tour. After a 20 wait while every one pays and then a 15 min drive to the main tour area where we had to change bus and a further 20 wait. A drive around the city with not much of interest pointed out and certainly no where we thought we should get off, stopping at big hotels to pick up in what looked like dock area's we arrived at the little mermaid and were told we would be stopping for 10 mins for photo's. At this point we had been on the buses for an hour and a half so decided to got off, to find we were actually back at the boat. Walk Copenhagen. Warnemunder. Walk from the boat. Very pretty. If Walt Disney built a German village for EPCOT, it would look like this. Tallin Very beautiful. About half and hour walk to the town square up hill. We were recommended to eat in a medievil restaurant called olde Hansa just off the town square. Incredible.Period costumes, candle lit. Just like a film set. ST Petersburg Highlight of the trip. Words can't describe it. You have to do the organised trip just to fit in as much as possible Helsinki Shuttle bus to centre. Not our favorite, mainly expensive shops. Stockholm Much more impressive than Helsinki. You only get 5 hours and its 1 hour coach journey either way so effectively 3 hours in Stockholm, Only had time to visit the Vasa which is amazing. We will definitely go back for a longer visit. We, and everyone we spoke to had a great time and would sail on Magellan again Read Less
5 Helpful Votes
Sail Date: September 2016
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have ... Read More
When looking for a good deal to go to the Baltics CMV came up with a very tempting offer, at first very sceptical as it seemed to good to be true, however we were pleasantly surprised on what a great deal and experience it was. We have sailed before with other companies before so knew what we wanted and would expect from a good cruise and the staff and ship did not disappoint. Our room on deck five outside view was very roomy and had a very good size bathroom. The food in the restaurant was all very good and plentiful. The entertainment was very good although we didn't think the speakers were very interesting. It would have been nice to have had some movies on the days we were at sea rather than days in port as we were out on excursions. We Would recommend the Magellan and looking forward to our next cruise with CMV . Read Less
31 Helpful Votes
Sail Date: September 2016
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well ... Read More
I genuinely believe most of the negative feedback on this cruise to be very harsh/pickie...but everyone is allowed their opinion, so here is mine/ours. Firstly embarkation/disembarkation - Fine, particularly getting on the ship....well apart from a small issue with security about my Skean Dhu...Scottish Sock knife. I took my kilt for the formal nights and when our bags went through the security x-rays obvious concerns were raised. This episode was more funny than inconvenient and when you think about it....my fault!! After that we sailed (sorry) through embarkation. Disembarkation was more time consuming so if on a tight schedule consider using the express service. But it was a glorious day when we arrived back in Tilbury so we just waited our turn and enjoyed the company of a couple of sisters who had been on the cruise. The Ship - Lovely! Apparently old but clean and well maintained. I have nothing to compare it to as this was our first cruise...but I really liked the the Magellan and her crew. The ship was immaculately clean...staff constantly cleaning...constantly....I mean constantly!!! I am sure other ships have better, do different and are bigger, faster and prettier but the Magellan is a lovely ship with a fantastic crew. Dining - Breakfast: not my priority meal of the day...I'd rather sleep/relax my way into the day rather than chase breakfast. As far as the quality of the food at breakfast...this was probably the most disappointing thing. Sausages...blah...bacon as usual when you leave home even more blah. I generally stuck with fresh fruit or the meats/cheeses. TIP...if you are happy with a buttered roll or some fruit and tea/coffee then order room service...it's free and prompt. Lunch: Reasonable varied selection of hot and cold foods, they seem to like making variations of Bread/Butter pudding so watch the hips!! A bit of a challenge to get a seat in the Bistro but we considered that part of the hunt!! As a kinda cafe/bistro style thing I think it was fine. Dinners - I loved every meal we had. I find the criticism of the portions astonishing as I am a big lad with a strong appetite and not quite so far into my senior years as most of the passengers. Individually the portions may not be as big...but the evening meal is 5 courses...eat them all and you are good!! I never had one desert as I am not a sweet person (shut it wife) and I never left hungry. And if you are not having all the courses and are feeling particularly hungry...ask for extra mains...not a problem and no extra cost..shhh.... There were a couple of theme nights thrown in also which were nice. Our waiters were superb and very accommodating to all our needs/requests. Entertainment and Activities: Hmmm this was OK. Kind of Butlins holiday park style but with a far better looking Theatre. I suspect the older audience enjoyed it more. The entertainment team were absolute professionals and gave it their all with some great voices and attitude. The musicians and dancers also were very good. The quizzes and other activities...well remember that not all of your passengers are over 70 years old!! Questions about 1942 radio shows and tv...gimme a chance guv!! This would be my only real complaint about the cruise...please remember CMV, that not all your passengers will be 70+ although I do appreciate that the majority are and you are catering to the majority. For everyone's info my wife and I are 49 and knew full well what we were getting into on this cruise...we researched thoroughly. The subject matters of the lectures by the guest speakers was dreadful and of no interest to us whatsoever. Maybe that is an age thing...and Bridge is not our thing either. All in all the entertainment was ok but the team were lovely and I agree with other comments made that it was a nice touch when they mingled after shows and chatted to their audience. The Disco had no point at all. Virtually empty and a DJ that was better a ruining an atmosphere than generating one. The best night in the Disco was the Karaoke night but when that evening finished and the dj had a chance to play to his audience...he only succeeded in emptying the place in record time...you would have thought it was an evacuation!! The boy was as sharp as a beach ball !!! I believe the disco is being turned into another bar for next season...probably best but a shame. Service - Well what can I say but sorry to those who criticise, you are way too fussy...it was OUTSTANDING. From boarding to departure. Nothing was too much trouble for anyone. I will single out some people...Sasha our room maid...a lovely girl. Waiting staff Than and Pavlo...good lads always wanting and able to help....entertainment staff...Tony, and Katie...professional, lovely, fun people and interested in your comments..Bar staff...Ivan, George...and..damn I may get this wrong..Valery, a big Ukrainian lad all in the Captains club/bar and lastly the fantastic Kristina...outstanding friendly, happy and genuinely nice young lady. Nothing too much for this girl!! Although we had the pleasure of her last voyage as she was going home with her savings to help in the family fishing shop!! She made our holiday so much more enjoyable. Next...Ports and Excursions - If I didn't have great things to say about these I would look pretty silly. Surely everyone who picked this cruise..researched the hell out of it. Nothing to complain about here...My wife and I were a bit more able than some of the folks so decided to do our on things when we arrived at the various ports...Never paid for the excursions except in St Petersberg. Copenhagen: Wonderful (sorry)....a lovely place. Don't do the open top tours...not value for money at all. Town is a nice walking distance away and you can walk past the Little Mermaid on the way. Beautiful city center with many great sculptures, buildings old and new. If not fed up with water...do the canal tour from the center of town...5 Euros and well worth it for 1 hour. Warnemunde: Beautiful town with a fantastic beach. Never signed up for the 3hr each way trip to Berlin and instead planned to go to Rostock but never made it as Warnemunde was so nice!! Spent the whole day there. Loved it. Tallin - Again a beautiful town. Old town is lovely with some great buildings and a medieval wall that you can walk up and view the town from...3 euros for that privilege. A lot of development going on in the old town just now. St Petersberg - To see this you will be tied to the excursions, unless you get your own visas to do your own thing...at £150 each with a trip to the Russian embassy perhaps not worth it...but I'd argue this...I thought the ships excursions were over priced for what you got. Paying for the two full day excursions package was £250 each...and you are tied to what, when and how that trip goes whereas the visa gives you your own time to do what you want...maybe book a room in St P...just a thought folks. The city itself while viewing from coaches and canal boats like we did is fantastic. Vodka at the dock duty free is a great price btw...just saying. Helsinki - Beautiful city and I really liked it. Very modern and old at the same time. Lovely market just near the docks and then further in town all the latest fashions and brands you could ask for. Nynashamn - again we opted not to bother with the 1hr journey very early in the morning to Stockholm...perhaps a mistake. The wee town was lovely and the surrounding area was picturesque, but there wasn't much open to satisfy the visiting tourists in my opinion. We did have a nice few hours just wandering but consider Stockholm. I do not understand the reviews that complain that this town was expensive or that town was to hilly and not user friendly. Do your research folks...yes Russia and Helsinki were expensive...I new that three days after we booked our cruise and budgeted accordingly. It is not CMV's fault the this country is expensive and that country is hilly. As I said earlier my wife and I are 49...well she's 50 now....sorry Debs and were among the youngest on the ship which was a concern of mine. I must take a moment and thanks our fellow evening table guests in the Kensington Restaurant...Kris & Jackie and Linton & Anne...lovely couples and you made or holiday so much more fun...thanks for your company. I would say that CMV could just spare some thought that not all your cruisers are 70+ but all in all my wife and I loved the cruise and had a wonderful time. Would I recommend this cruise to others...of course!! I already have!! Would I cruise with CMV and the Magellan again...absolutely can't wait for the next time we see you all again. Would we pick this itinerary again, yep again whats not to love about these countries and we certainly never seen all of there is to them. I hope you find this review helpful folks...great cruise...but that's just my opinion!! Oh I nearly forgot to mention the drinks package!! If you are fond of a wee drink this is excellent value...£400 and odd quid for the two of us....And we burned that up....I added up our receipts and we spent a whole lot more than that so we got our moneys worth...and some!! Great value for money....£17 a day...lol....hic!! Read Less
6 Helpful Votes
Sail Date: September 2016
We chose CMV /Magellan, as the itinerary (Baltic cities and St Petersburg) was very attractive - just what we wanted to do, the timing suited us, the headline cost was reasonable. We booked via Mr Bridge, whom we've cruised with ... Read More
We chose CMV /Magellan, as the itinerary (Baltic cities and St Petersburg) was very attractive - just what we wanted to do, the timing suited us, the headline cost was reasonable. We booked via Mr Bridge, whom we've cruised with before with other cruise companies and other ships, and had good experiences: we expected we'd have well-organized bridge playing, good bridge seminars while at sea, and a lovely group of people to get to know. Our expectations in that regard were fully realized, which was great. Overall, the cruise had far more plus points than negative. The ship was a bit larger than we're used to and prefer, but it was well run. The staff were friendly and efficient, and went out of their way to make the cruise a pleasant experience. The food was very good, even outstanding at times, the cabin spacious and comfortable, with a good hot shower, and everything was clean and well maintained. The shore excursions were well organized and generally excellent. We were kept well-informed about what was going on, by daily printed bulletins and PA announcements. The choice of destinations was well thought through, and we were able to select a mixture of organized tours and doing our own thing which was ideal for us. Embarkation was efficient. Disembarkation would have involved a tedious wait after docking, but we chose to go "express" and take our own bags off, which worked great. We were off and on our way within 30 minutes of docking, more or less as soon as the gangway was in place. Just as well, as we were on a tight schedule. We were amazingly fortunate with the weather - calm seas, and warm sunshine for every shore excursion - glorious! There were some downsides, however. Bottled water was charged for (and expensive!), and alcoholic drinks were very expensive, especially for wine. They offered a drinks package at £17 per day, but if taken, all passengers in a cabin had to take it, and for the whole duration- over £400. We weren't tempted, and had a near alcohol-free cruise. Gratuities policy was to levy £5 per person per day, which some might find OK - we'd have preferred to make our own decision. Entertainment on board was poor for us - there was a casino area, mostly wasted space as hardly anyone used it. There was no facility for ballroom dancing, just disco and karaoke. There were some lectures, but they were a bit lacklustre. We were pestered all the time by the ship's photographers, at meals, going into meals, going ashore - a bit of a pain, as it was too much. The shore excursions were good but expensive. It seems CMV's business model is a bit like Ryanair - low headline price, then sting the punter for every extra they can think of. That's sort of OK if you're flying, as getting to your destination is a minor part of a holiday, but on a cruise it's rankling every day. Such a shame, as the whole thing could have been really great, with a few changes of policy. Read Less
10 Helpful Votes
Sail Date: August 2016
Chose this cruise mainly because of the Ports of Call, price and the fact it was adult only. Embarkation was swift and painless Ship although almost 30 years old was clean and had charecter, yes there was some vibration at full speed ... Read More
Chose this cruise mainly because of the Ports of Call, price and the fact it was adult only. Embarkation was swift and painless Ship although almost 30 years old was clean and had charecter, yes there was some vibration at full speed but does anyone have a 30 year old car that performs the same as when new? Cabin (level 7 inside) was large with plenty storage, bathroom was adequate wit powerfull shower Food in the dining room was of a good standard with no compaints from our table, service was generally very good. Entertainment team worked hard and shows were generally of a good standard, guest opera singer/comedian was the exception. Bruce Thompson the one man band/comedy act was good and good company We did not use the ships excursions choosing to use local comanies, smaller groups, knowledgeable guides and cheaper prices! The Ports were stunning especially St Petersburg, Tallinn, Weremunde and Copenhagen We joine the Cruise Critic group and met on the secondt sea day, and twice more during the cruise, met some great people and this added to the overall enjoyment. Also the special treatment, visiting the bridge, chocs after dinner and canapes with the Captain and management team, all added the experience. Slight issue with disembakation, where shore crew seemed to be undermanned causing delays and traffic issues aroud the port area. Read Less
4 Helpful Votes
Sail Date: August 2016
Good points first -Price , Magellan the ship itself , food and drinks plus and the Baltic cities we visited. Bad points - the entertainment shows and music were very old and dated . Too many very old and or infirm people on this ... Read More
Good points first -Price , Magellan the ship itself , food and drinks plus and the Baltic cities we visited. Bad points - the entertainment shows and music were very old and dated . Too many very old and or infirm people on this cruise so gave the atomosphere one of a derby and Joan club at sea ! Cities such as Stockholm only had a 4 hour visit time which is much too short Entertainment was very much aimed at 70/80 year olds with the newest music I heard all cruise was by Abba and the band played what I would ( bad ) lift music The entertainment staff had to come up with their own ideas for shows etc , a case in point was one of them ( slightly) looking like Buddy Holly (but sounding nothing like him ) so you got a Buddy Holly tribute act....but a terrible one ! If you value the entertainment on board your cruise alongside the destinations you have been warned !!! Read Less
14 Helpful Votes
Sail Date: August 2016
We chose this cruise for the itinerary,and the price was a factor too.the coach link from London Victoria was well organised and embarkation was very smooth.our cabin was better than we expected very spacious and plenty of hanging room.tv ... Read More
We chose this cruise for the itinerary,and the price was a factor too.the coach link from London Victoria was well organised and embarkation was very smooth.our cabin was better than we expected very spacious and plenty of hanging room.tv with flat screen,comfy beds and large window.the food was excellent with plenty of choice.the entertainment was professional and the guest speakers packed the theatre every time especially the ex customs officer.all the crew were attentive and pleasant,the drinks package was well worth it the ports on this cruise are very interesting and St Petersburg blew you away.we have cruised all over the world and this as been one of the best.we've been on posher cruises but this is friendlier and adults only.there is no tea and coffee making facilities in cabin but you can get round this by ordering room service at no extra charge.we would certainly cruise with cruise maritime again Read Less
13 Helpful Votes
Sail Date: August 2016
We were sent an email from Archers, we decided to try this as it was our first cruise. We had a fantastic time, excursions were very good but some people booked their own, I think I would do this next time, cabin was adequate think I ... Read More
We were sent an email from Archers, we decided to try this as it was our first cruise. We had a fantastic time, excursions were very good but some people booked their own, I think I would do this next time, cabin was adequate think I would like an outside cabin next time though. Food, well what can I say it was beyond my expectations and all the crew were very friendly. Would definitely do it again. Loved st Petersburg , Tallin, Copenhagen, Germany, Sweden and Finland . Loved the food ,service was excellent like a five star hotel in the restaurant. All the crew were very polite friendly and couldn't do enough to please you. The only thing I didn't like was the way people saved sun beds. From getting on to getting off every thing ran smoothly, I would definitely recommend this cruise ship as it was small and very friendly. Read Less
9 Helpful Votes
Sail Date: August 2016
We chose this cruise on the Magellan because it was visiting the Baltic. I do not have complaints about the cruise itself, the ports of call were good and the food etc and entertainment were good. But we were given a terrible cabin, ... Read More
We chose this cruise on the Magellan because it was visiting the Baltic. I do not have complaints about the cruise itself, the ports of call were good and the food etc and entertainment were good. But we were given a terrible cabin, although we paid £100 extra each for an outside cabin with a window. We were given a smelly cabin with a small porthole. After making a fuss we were then given another cabin at the back of the ship with a large pole down the middle of the cabin and two beds, one with a bunk bed above which my husband kept banging his head on, also my bed dipped to the right. Once again we complained and wee given another cabin at the back of the ship which was much better, but we lost 4 days. The noise at the back of the ship was unbearable when docking, it also had terrible vibrations. The staff were pleasant and the ports of call were good, but expensive if you booked a trip from the ship. We would not go on the Magellan again, and definitely would not book through Iglu cruises again, Read Less
9 Helpful Votes
Sail Date: August 2016
We arrived at Tilbury about 15 minutes before our embarkation time. The embarkation was a shambles with people not really knowing what was happening. The ship itself is getting on a bit and awkward to find your way around as you ... Read More
We arrived at Tilbury about 15 minutes before our embarkation time. The embarkation was a shambles with people not really knowing what was happening. The ship itself is getting on a bit and awkward to find your way around as you could not get from the all the way along the ship on deck 8 which was one of the main decks. Cabin, see report below. The service in the dining room was excellent, but the portions a little small. The entertainment was good, but not outstanding. All the staff were excellent except for those in reception who did nothing about my complaints. The port of calls were fantastic, but for Copenhagen. We went to Tivoli, which was not worth the price paid. As the description of the tour said Tivoli gardens. We were hoping to enjoy walking around the gardens. The gardens had virtually disappeared overrun by the rides. The guide in Stockholm was terrible and this ruined our tour there. Some of the disembarkation at these ports was hectic. I would like to go on this cruise again, but not on the Magellan. We paid less than this on our last cruise through P & O, which was exceptional, and expected this cruise to be just as good. Read Less
12 Helpful Votes
Sail Date: August 2016
We chose this cruise because it was on our wish list,and represented good value for money. 1) Embarkation and car parking no problem at all,swift delivery of baggage to cabin,check in very efficient. 2)Our cabin was upgraded to ... Read More
We chose this cruise because it was on our wish list,and represented good value for money. 1) Embarkation and car parking no problem at all,swift delivery of baggage to cabin,check in very efficient. 2)Our cabin was upgraded to outer,with a large picture window,very spacious no problems with storage. 3)Our cabin steward introduced herself, a lovely lady,who kept our cabin immaculate and could not do enough for us. 4)We received our table number(always tense because you dont know who you will be sitting with)We had a couple from colchester,and a couple we nicknamed the "Peaky Blinders" for obvious reasons,plus on occasions an american couple.All lovely people ,whos,company we greatly enjoyed. 5)Waiter service was excellent,food was good and with plenty of choices. 6)We used the buffet for lunch and breakfast,sometimes a bit chaotic,but really no problem 7)Drink prices on board,very reasonable,with no added service charge 8)Entertainment was good and varied with something to suit most tastes. We went on two trips which were ok value,(Recommend St.Petersburgh Ballet) but in general did our own thing. 9)Duty free shops in St.Petersburgh(Ship Side) very cheap for alcohol and Cigs. 10)Seeing most sights under your own steam is possible,but I thought (as did other people)that the 10euro shuttle bus fee in Helsinki,was a liberty. And now the crunch A great holiday was spoilt by the absolute shambles on dis embarkation As my cabin was on the cheap side I expected to be near the end in the ship leaving process. However having left the ship,it was one and e half hours before I got to my car. The bus service was a farce,the buses could not get to the car patk with out going passengers because of the incoming passengers blocking the car park entry. Hence no room for new cruisers because old cruisers cant get to cars to make spaces The answer was to open another barrier into the car park for buses only(there were some barriers not being used)and the problem would be solved. Loved the cruise,but dont know if I could endure this frustration again. Read Less
15 Helpful Votes
Sail Date: August 2016
Chose this cruise on price and destination. Destinations were really good. Price wasn't really the bargain it seemed. Everybody on board had some kind of deal making it feel a bit like a cruise by a well known furniture store. ... Read More
Chose this cruise on price and destination. Destinations were really good. Price wasn't really the bargain it seemed. Everybody on board had some kind of deal making it feel a bit like a cruise by a well known furniture store. Ship was clean and well painted so I wasn't really aware it was 20 years old by its appearance. The exceptions to this were that the lifts were small and at least two were permanently out of action. The ship was full which made it difficult getting a lift at busy times. Also there appeared to be an engine problem. Intermittently there was a very bad vibration seemingly from the propellers. The toilets in the public areas were inadequate, especially the women's, resulting in long queues at bust times, such as after shows. We had an outside cabin on the forth deck which was fine. There were very few balconies but our cabin had a large window which gave a good view. The only problem was that many of the windows on the ship were very dirty. I appreciate that cleaning windows without balconies can be difficult. Although our cabin was fine, many other people found their cabins noisy, especially inside cabins. One passenger was moved when they complained, another's complaint was ignored. The ship was sailing with full capacity. Basically it was overcrowded. This caused problems in the buffet restaurant at breakfast and lunch on sea days. Likewise in the Captain's Club in the evenings. There just isn't enough seating where it's needed. We had really good weather so could go on deck. If the weather had been worse, the public areas inside wouldn't have coped comfortably. This was also a problem for some of the staff who appeared overworked. This was particularly noticeable with our cabin steward and restaurant staff who were unable to provide the friendly, personal service we have experienced on previous cruises. The drinks package was quite good and offered reasonable value for money. Generally the staff were helpful and friendly if somewhat overworked. Read Less
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.2
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 3.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.6

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