Oh, how we wanted to love our first Viking cruise! All the advertising and all our friends and family said Viking’s the best, with all-balcony staterooms, a truly all-inclusive program, no one under 18 and lectures instead of casinos.
And we fully understand that weather happens, and the storm that trapped the Viking Venus in Tromsø, Norway, definitely was beyond Viking’s control. And Viking ...
We loved this voyage! The trip is for someone who is adventurous and doesn't mind being cold, wet, and blown around. Be prepared for 3 hours max daylight each day. The ship rocked substantially but I found it was manageable with a seasick pill every now and then and wrist bands. I didn't know of anyone who got sick. If anything the banging and creaking wall noises during the rough seas was the ...
We were asked by friends to join them on this cruise. The Northern Lights were on my husband and my bucket list so we, and four other couples, decided to book the cruise. The booking process was fairly smooth regarding the itinerary, room choice and making the reservation. We gave all five of the reservation numbers to the booking agent (he said that was all he needed in order to book things ...
This sailing was titled "In Search of the Northern Lights." Embarked in UK and Debarked in Bergen Norway. All flights, transfers were handled by Viking in a professional manner. The staff of the ship in every department were exceptional. Customer focused.
DINING
The ship has 2 specialty dining options, Chefs Tale and Manfredi's. Unfortunately when you do early booking for Chefs ...
To fulfill my wife's bucket list. The food, cabin staff, waiters, cooks, and facilities were first class. Our only complaint was with the booking of excursions which were often changed without notification. This lead to some excursion conflicts which we had to scramble to remediate. Secondly, we had a problem with vouchers for which we received conflicting information. Overall, we had a ...
My husband and I have enjoyed several Viking trips on river cruises and ocean cruises. Viking Venus is a beautiful ship inside and out. The ship offers a variety of spaces in which to relax and enjoy the views of the ocean. Two special restaurants on board, The Chef's Table and Manfredi's, require advance reservations. Our cabin included 2 reservations in each restaurant. The World Cafe ...
We chose tis cruise because going to the Norwegian fjords was on my wife's bucket list. Viking did not give us good directions on how to find the exact location for check in in Greenwich, UK. After check in, Viking made us stand in the line in the sun for a long time to board a tender to the ship docked in the River Thames; that was awful. Once on board, the crew were friendly and helpful. Our ...
This story is not life or death…just interesting.
My wife and I recently returned from the British Isles Explorer. It was great and I'd give the cruise itself 5 stars, but there were 2 issues with billing. On the night before disembarkation, we got our final invoice which clearly stated we had a net credit of $209 due to the cancellation of a tour. None of the 4 Viking Customer Service ...
We wanted to see the side of the British Isles we had never seen. Our memory of our cruise to Norway stands out in our memory and we hope this would match the quality of it. Several issues didn't live up to that expectation, was it a faulty memory or an early cruise after covid.
The ship: we noticed it wasn't as spotless as we expected. Many windows were just plain filthy, to the point that ...
Having experienced their river cruise previously, wanted to try the ocean version with Viking. I was not disappointed by the experience. I found the company extremely professional in their approach to just about everything. The organisation/logistics efficiently well managed. Catering on board....great choice of restaurants/food and beverages and wonderful crew service at all times. The cabin ...