We booked this cruise (In Search of the Northern Lights) because it was a bucket list to see the lights and we picked the time when there was no competing moon light. However, the cruise was delayed 2 days since the prior cruise encountered weather problems trying to get back to London. Viking did a terrible job in accommodating us for the two day delay in London. The hotel they put us up at was ...
Thank you, krow13, for sharing your experience with us. Your kind words about our onboard staff are truly a testament to their dedication to your comfort. While sometimes adjustments are...
Nice but nothing special. Food was OK. The “special” menus were no better than the regular ones. No enrichment activities. The fitness room was small and poorly equipped.
We had better previous experiences with Viking but we were particularly disappointed with the company after this cruise because they treated us so badly when we tried to book the next one, which we have now ...
Your review is very much appreciated, BillandBeth, as feedback from returning guests such as yourselves allow us to reassess our offerings for future improvements. That said, we regret to...
Chose for Northern Lights/Arctic Circle Itinerary. Ship was beautiful and was very impressed at first. We selected a Deluxe Balcony Stateroom and it was quite small. There was not enough hanging space. Fortunately we knew enough to bring magnetic hooks or it would have been a worse mess. The food was average and the service was average at best. Some people were great, like our room steward. ...
We appreciate the opportunity to respond to your review, kmick1922, though we regret to learn your time aboard Viking Sky did not meet the expectations set by your previous Viking river...
We booked a cruise from London to Iceland to visit the west coast of Ireland and NW Scotland in September 2018. What they DON'T tell you is that 7/10 destinations require tenders to get you ashore. That is impossible in the constant rough weather we experienced and we ended up going to Dublin,Belfast and Glasgow, where we got off the ship and came home.
Of course Silver Sea can't guarantee ...
Let me begin by saying that I have cruised many times and with many different cruise lines. This is not the worst cruise line I have ever been on (that would be Costa Cruises) but it is close.
We chose this trip for the destinations. However, we were able to only stop at one of our original destinations. The rest were canceled or changed because of weather. Since this was a small ship in the ...
The disembakring experience in NYC ruined the cruise. There was no representative from Silversea to assist passnegers attempting to find the bus to LaGuardia airport. No one on the ground knew which bus was destined to this airport. We literally wandered around trying the street to find our bus - again NO ONE from Silversea was there to assist this operation. Bus driver admitted he was not ...
Once Aboard, it took an inordinate amount of time to receive our luggage (approximately 2 hours).
The suite was very small and some of the plumbing did not work: could not regulate hot and cold water in the sink, drain in the tub (2x), then a loose faucet in the sink after the repair. Only 3 outlets in the entire cabin and 1 was already utilized by the clock. No loutlets in the bathroom except ...
I was told it was a 5 Star cruise line. This ship is past due for updating which I understand will happen this November. However, I found the cabin staff poorly trained or beginners.
The food menu was very shallow. Several meals did not have anything of interest beyond a steak or hamburger. The desert offerings were very poor. With only a few nights exception, ice cream was the only interesting ...
We've been regular cruisers on Crystal but decided to give Oceania a try because many people told us it was equivalent, and with better food.
The food was perhaps a tad better but everything else was much worse. Especially the (lack of) quality on-board entertainment. The Master of Ceremonies was okay but the dancers/singers and other acts were way below Crystal's standards.
Their version of ...