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2 Harwich to Europe - Western Mediterranean Cruise Reviews

A bit like a care home especially the lounge areas. A lot of elderly people with their carers on board and ambulance often waiting at the dockside. Some good points and some bad. It certainly would not suit everyone this ship or the type ... Read More
A bit like a care home especially the lounge areas. A lot of elderly people with their carers on board and ambulance often waiting at the dockside. Some good points and some bad. It certainly would not suit everyone this ship or the type of people. This review in 3 sections. 1. the Good 2. The Bad and 3. Some other general observations GOOD: Classic elegant salons Small ship - easy to get around Good service Uncluttered well designed interior Informative lectures Clear TV screen in cabin Good drinks prices. Good docking locations - due to small ship. Quick and easy to get off Good choice of wines Lovely library Some very interesting Norwegian works of art throughout ship No children Reasonably priced excursions THE BAD Amateurish shows including comedian Bad smells Maintenance work Average food Lack of friendly personable staff - extremely perfunctorily manner. Bored Only Stella lager on tap and Boddingtons beer Extremely unfriendly future sales - some kind of issue here Catastrophic port talks, the worst I've ever experienced Old peoples home atmosphere Very class based - various comments made - I.e. by comedian - reference to 'High Brow’ A Rough old crowd Extremely slow walkers Lack of current and/or forecasted weather conditions on in cabin screen Inaccurate Google Maps weather info on in cabin screen. 2nd restaurant sitting quite late @ 2100 2nd show sitting quite late @ 2230 Library can get very crowded. Strange games being played. Some general Observations: * There was Noise issue during 3 of the lectures which included the game of quoits as general maintenance work. I informed the GS about this in good time but they took a long time to stop the noise. Unacceptable. Even less acceptable was that they repeated the disruption on subsequent lectures and had to go to GS AGAIN to ask them to stop the noise. * Yellow water from taps * Guest Services seemed unable to take decisions or act with efficiency and basically not very happy with their job * Sticky handrails * Coaches not at ship in good time due to security at Casablanca delaying disembarkation. This should have been anticipated. Not good enough. * No current or forecasted weather conditions on TV * Google maps ship locator TV screen showed inaccurate information such as weather * Some girls lack warmth and performed duties with perfunctory boredom. * The port talks extremely poor - the worst I've ever experienced. * Guest Services - somewhat insolent. Not understanding questions. Impatient, tired, unsmiling. * Garden Cafe - matre D very good. But still there's a detectable uneasy malaise * Bookshelf Cafe - surly personal * No apology for maintenance wk * Special mention to staff of Observations bar plus William Rodriguez. Plus Chandra. Read Less
Sail Date October 2017
This was the 2nd time we have sailed on the spirit . There were 4 of us. The cabin on floor 9 was good and kept immaculately clean. The food in the Lido self service was excellent and the staff were friendly and efficient ..all the time ... Read More
This was the 2nd time we have sailed on the spirit . There were 4 of us. The cabin on floor 9 was good and kept immaculately clean. The food in the Lido self service was excellent and the staff were friendly and efficient ..all the time .We ate in this area every other night ......but could have been just as happy going in every night..Which might have been the case if we had travelled as a couple on our own as we spoke to a number of single couples who found the dining experience in the compass rose restaurent less than impressive..having experienced almost an unfriendly attitude if seated at certain tables..........waiters working at ridiculous speed .and ..where believe it or not ....on most occaisions nobody spoke to them to bring them into the conversation . it might have explained why in the ships newsletter they had to explain that they couldn,t accommodate tables for 2 persons.....perhaps they should try harder with this aspect and give more choice.Had they been asked a lot more than usual? The lido restaurent did seem busier than the the compass rose. .....food quality was better in Lido. Staff on the ship were excellent ....helpful friendly and courteous. the entertainment put on was of a high standard and very polished....great stuff .....congratulations to the entertainment team. Arrival at Harwich was smooth ......short ride on Leger coaches to the Port....all good. The excursions were excellent and well worth the money ....you should book before to be sure to get what you want ......most excursions were still bookable on board but you can never be sure . the return disembarkation was busy but efficient ....good coaches ...paphos airport busy but waitin time not too bad .....and flight was good ....surprisinly good legroom ! all in all ....mostly good ..... a good experience again   Read Less
Sail Date October 2013

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