2 London (Greenwich, Tower Bridge, Tilbury) First-Time Cruisers Cruise Reviews

We are first time cruisers so didn't have a bench mark to compare, however after speaking to other guests we realised that our experience on the Magellan was not typical of most cruises.Firstly I must say that the cabin stewards & ... Read More
We are first time cruisers so didn't have a bench mark to compare, however after speaking to other guests we realised that our experience on the Magellan was not typical of most cruises.Firstly I must say that the cabin stewards & other staff were very helpful & friendly but were battling against the shortcomings of the ship. Our first night aboard we waited an hour before anyone offered us even a glass of water & there was little improvement throughout, the food was never hot & on one occasion there was water pouring through a light fitting as we were dining. Our cabin was large enough but hot water for the shower was unreliable as was flushing the toilet. The gym had no water available & all the instructions were available in 3 languages but not English!! The cruise director was very good but some of the other entertainment was less than professional Read Less
Sail Date March 2015
our first ever cruise .. for a retirement treat and covering both Christmas and New Year heading for the some winter sun. shortly after leaving tilbury we were told to expect bad weather . no warnings could have predicted what we had to ... Read More
our first ever cruise .. for a retirement treat and covering both Christmas and New Year heading for the some winter sun. shortly after leaving tilbury we were told to expect bad weather . no warnings could have predicted what we had to endure.. and to top it all the sea sickness tablets were £1 each.. and sold without original packaging . putting the weather aside. this was not my idea of cruising .. second rate food.. cutlery and crockery .. poor décor on the ship . Shower curtains that did not do a satisfactory job of preventing water from flooding the bathroom floor. they clung to your body instead of hanging over the base of the shower., cheap towels that had seen their best. hardly any decorations for Christmas .. and certainly no Christmas , New year celebrations , thank goodness for madeira's fireworks, other wise all our days and evening were the same .. back to the weather .. the captain knew we were going into bad weather but there was nothing done to prevent accidents and to protect the safety of passengers and crew. tables were not fastened down. chairs were light weight and sitting smooth floors in some of the lounges. when the ship rocked these chairs and other heavy items that were not secured to the floor moved, causing injury to passengers. our cabins had furniture that again was not properly secured . our chest of drawers tipped over during a violent storm one night . we were fortunate that it was during the night as we were not up and about in our room. after it had been secured the drawers continued to open and close with every movement of the ship. When we were able to leave our cabins , the entertainment can only be described as Butlin's rejects.. A magician that wouldn't be able to trick a school child. was a highlight of two evening's entertainment Day time activities consisted of quizzes , quoits , and the "highlight "? chucking beanbags into a waste paper bin.. too much excitement . oh and the prizes ... who could resist competing for a MARCO POLO book mark ?? Talking of books, when did the library last purchase some up to date reference books , or indeed a recent novel?? This was an expensive holiday with budget accommodation , food and entertainment sorry but a HUGE DISSAPOINTMENT Read Less
Sail Date December 2013

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