The embarkation was very swift and smooth. The room staff was brilliant in personality and service throughout the cruise. The trip in general was good however we found issue in relation to a number of the excursions provided by the cruise line. They did not cater for the mobility impaired patrons as well and other cruise lines do. On the tour they are left to their own devices. One shore excursion involved 3 carriages of passengers and only 1 (ONE) guide was supplied. Incorrect information was provided. There appeared to be a large emphasis in the promotion of further cruises and appeared to go overboard at times. We found that ship notices/announcements were available to the cabin however the TV had to be on a certain channel and by the time the TV was turned on or able to be changed to that channel the message was completed and missed. Disembarkation from the ship at Dover was very swift and clean Read Less

The ship was fantastic, small but very friendly as you got to know lots of people. The food the entertainment and all the staff were fantastic. This was my first cruise and I worried that there may not be enough to do.What a joke we ended up running from deck to deck in order to do all the quizzes, table tennis and every thing else we wanted to do. The out door pool even though we were in the Arctic was 30 degrees so we swam nearly every day. The cabin was amazing but we did have a suite. Some of the information was incorrect. We were told we could get on the ship early due to our suite.We got to Dover early and that information is wrong you have to wait like every body else.We took priority disembarkation and this was excellent we got off the boat at least 2 hours before everybody else. The cruise was excellent except we never knew exactly where we were. The day sheet for all the on board entertainment was great but we needed one to tell us where we were passing and where we were. We took the drinks package. For me that was fine but for my sister it was a waste of money. Strongbow cider was included but Kopperberg cider which cost 5 pence more was excluded so she had to pay 50% of the price every time but she could drink rum and brandy until she fell over. Read the small print before you pay. DO NOT BOOK ANY TRIPS WITH THE CRUISE COMPANY. They are a total rip off. Example in Bergen a trip to the Funicular including price up and down £40. Distance from ship a slow 5 mins walk. Return trip £10 on the Funicular. Do the maths yourself. And this was a cheap trip most were at least £90 each and you did not get the right time off the ship and you had no time at the attraction. The Atlantic Road was fully booked up price £80 each. We got a taxi and did it alone for less than £50 for the 2 of us. The ship photos are good but expensive choose carefully but the video is great. All the services on the ship were amazing nothing was too much trouble. I would do another Fred Olsen Cruise but not book any trips. Research them before you go and do it yourself. Would recommend the Braemar to anyone it is a first class ship with a great crew and Captain. Read Less