Our only real gripe was the embarkation and lack of information from the staff. It appears that we all got held up as they were waiting for late arriving coaches to appear before they would book us in.
Parking - could it be closer? Really convenient.
Staff onboard were polite and very approachable.
Drinks very reasonably priced, we didn't have a package, not needed.
The cabin was ...
The cruise was good overall but payment by my Nationwide debit was an issue that impacted the cruise. I was on a cruise 6 weeks ago and paid the shipboard account with my N/W debit card without problems. I registered it for this cruise but 7 days into the 12 day cruise I received a letter advising that they were unable to collect payment. I rang Nationwide but they wouldn't pay the account unless ...
We decided to try this cruise line as the itinerary was excellent, visiting some very unusual ports in Greenland over a 21 night cruise. We embarked from Tilbury and booked the official car park. As we were told by head office, we went to the terminal and dropped off luggage (and me with hand luggage, cameras, binoculars etc.) whilst DH followed signs to the car park from there. and returned by ...
We chose to go on the cruise around the UK as we would visit island groups hitherto unexplored - the Orkneys, Mull and the Scilly Isles.
The first stop was Edinburgh and we were excited to have the perfect opportunity to meet up with old friends who lived there. However there was a problem with the waste ecosystem and we were stranded at Tilbury for more than 24 hours awaiting a spare part. ...
We chose this cruise due to the fact it was presented has the Queens Jubilee celebrations and British Isles cruise .
This was not the case we are so very disappointed with this due to the face there was no celebration towards the queen. so very disrespectful. Out for what they could get from the consumer.
We were 25 hours delayed in setting sail to begin with due to a fault in the water ...
We have just returned, 7th July 2022, from the AROUND GREAT BRITAIN JUBILEE CRUISE with Ambassador Cruises, aboard the newly refurbished AMBIENCE.
I was in a very nice spacious cabin with two very comfortable single beds, probably one of the best cabins I’ve had for size, comfort and storage space. The balcony was rather narrow but wide enough to sit on but more importantly we were able to prop ...
We booked for the itinerary and the offer of a local pick- up & transfer from Torquay to Tilbury. About 2 weeks before departure I rang to check timings and was told it was cancelled & we had to go to London. Not easy as I have heart condition and cannot deal with luggage so my wife has to do everything & we then incurred costs of over £300 for overnight stay & transport as you cannot get from ...
This supposed "Jubilee Cruise" around Great Britain was absolutely awful. It was pitched as celebrating the Jubilee but there was nothing on board to show that, other than a couple of ex-staffers promoting their books. The air conditioning did not work throughout the cruise so sleeping was terrible. The ship is supposedly refurbished but it is a ship that was being sent for scrap and was patched ...
Overall we had a wonderful trip on board Ambience visiting the Norwegian Fjords. This was only the second sailing for the ship so we were apprehensive arriving but had a lovely time.
We embarked the ship very easily and our cabin was available straight away which was a lovely surprise. We travelled by train to the terminal and there was a free shuttle bus which dropped us off at the terminal ...
Norwegian Fjord beauty in the Spring was my initial choice but it was also a trial cruise for me as a single. The crew organised 3 meetings onboard for singles and this was very helpful. However as an over 50’s cruise everyone I met was very open and friendly.
The crew were very friendly and efficient and this is a strength that I praise Ambassador for. There were teething problems on the ship ...