18 Helpful Votes
Sail Date: June 2017
My husband and I chose this cruise not just for its itinerary and reasonable cost but for the convenience of the return trip from Liverpool; disembarkation went smoothly but we were surprised our hand luggage was not scanned or inspected ... Read More
My husband and I chose this cruise not just for its itinerary and reasonable cost but for the convenience of the return trip from Liverpool; disembarkation went smoothly but we were surprised our hand luggage was not scanned or inspected in any way, we could have been carrying anything - very disturbing given the times we live in. The Magellan is very dated, desperately in need of a refit. Public areas are drab and uninteresting but there are plenty of places to sit. We had an outside cabin which again was set in a time warp but it was quite spacious, ample storage and the bathroom quite roomy. There didn't have to be much of a swell for it to creak and groan which sometimes kept us awake. The walls seemed to be very thin as we often heard nextdoor's TV and the toilet flushing, also it got very hot and stuffy due to the air conditioning knob not being adjustable. Dining had its ups and downs - mostly downs. Raffles Bistro is the self service option which was a nightmare at breakfast, obviously not big enough with insufficient seating, most mornings we were forced to sit outside which was quite chilly and uncomfortable. We did try the other two restaurants for breakfast and lunch but the Bistro had more choice, better fare and we didn't have to put up with some of the ill disciplined waiting staff's shoddy service and lack of decorum. There was far too much fooling around, loud chatter, singing and banging of crockery. From behind the waiters' stations we heard one say to his colleague 'move your ass' when he came in with a tray of meals and on another occasion a waiter mimmicked a northern English accent. Our designated restaurant for the evening was the Waldorf, I might add that our two waiters were very pleasant and attentive, one of whom even gave us a napkin folding after our meal. But mostly we ate in the Bistro as there weren't many people - guaranteed table for two, it had a cloth on it and we had a view - happy days! In and around the bars a few of the barmen and male waiting staff had the same clowning around attitude but most were very professional and good at their job. We found all the female waiting staff extremely efficient, attentive and you certainly didn't have to wait long to be served. The entertainment was dire, especially the singing which was amateurish, out of tune and performed with fake American accents. Far better was heard from passengers on the karoke night, one girl sang 'Fields of Gold' - she was superb; knocked spots off the so called professionals. As for the comedian, well, he was an embarrassment and totally inappropriate, not only were his 'jokes' lame and inane but he sang some ditties ridiculing world leaders, one targeting Mugabe, the lyrics of Old MacDonald changed to that he no longer had a farm - this odious creep thought that it was funny that people had lost their way of life and their livestock in such horrible cruel acts of violence. I can't comment on the shore excursions as we made our own way around. Activities such as paper plane folding and creating flowers from crepe paper and plastic bottles didn't exactly appeal so just as well we took the £17 p/p p/d drinks package which was very good value and worth doing, so no complaints there. Overall, even though we had our gripes, we saw the places we set out to, seeing beautiful scenery. I know it's a cliche saying 'you get what you pay for' but this cruise surely endorsed that. 9 nights was enough. And no, I wouldn't go with CMV again. Read Less
8 Helpful Votes
Sail Date: August 2016
After seeing the fjords of Norway on a previous cruise, we wanted to go further afield and see the fjords of Greenland too! We had a suite on Deck 9. Departure from Liverpool a bit odd -- the building is temporary and I think they are ... Read More
After seeing the fjords of Norway on a previous cruise, we wanted to go further afield and see the fjords of Greenland too! We had a suite on Deck 9. Departure from Liverpool a bit odd -- the building is temporary and I think they are building a proper one soon. A bit delayed, but Fred not to blame for the triathalon and road closures. Gorgeous weather as we left. We would have really appreciated it if they had opened the pool and jacuzzis given that it was glorious weather, and seemed a shame not to watch Liverpool receding from the jacuzzi. Weather stayed glorious the whole trip. The Faroes was interesting, with lovely scenery as we left and a well-planned route so we could appreciate it. We had a nice coach trip, saw some typical villages, beaches, a wide selection of scenery from sounds and fjords to the tops of hills and wonderful panoramas. Reykjavik, Iceland we went on another coach trip, got to see lava fields and boiling mud, plus a viking museum. Very good coach tours at both ports, a nice wide range of scenery and good guides. There is a limit to how much you can see in just a day or an afternoon, but I felt they were well thought-out, and the guides were enthusiastic and knowledgeable. Greenland and Prince Christian Sound were absolutely amazing! The scenery at points was so stunning you felt you couldn't take anymore, and needed to go inside for a little lie down with the curtains closed! Good narration and lectures on the ship. Overall, absolutely stunning, things I will remember for many years. And on top of all that, we had a stunning display of northern lights one night (unusual for summer). We were very, very lucky with the weather, both terrestrial and solar! Port visits in Greenland were very good too, although facilities very limited since it is Greenland, we got to see real working ports and met some real people! Cabin was very nice. We went for formal dining and the food was really excellent. But best of all were the staff (waiters, cabin stewardess etc) who did a really marvelous job. A few niggles as regards opening the pools and keeping them open until the scheduled time, and lack of waiting staff near the pools (I don't think they thought so many people would be in the pool whilst we sailed around Greenland!). A fabulous cruise route, amazing scenery and if you are very lucky with the weather................... Read Less
6 Helpful Votes
Sail Date: July 2015
We had requested a disabled room with a walk in shower, We could not fault the room, lovely bedding ( quite a few people had commented on this to us also) everything we wanted, lovely balcony we were on floor 7 and did not have any ... Read More
We had requested a disabled room with a walk in shower, We could not fault the room, lovely bedding ( quite a few people had commented on this to us also) everything we wanted, lovely balcony we were on floor 7 and did not have any problems. Yes a little noise from the shipmates but they have to clean the decks before everyone is up. We did not get into The Faroe Islands this was because of rough weather but I would rather be safe than risking docking, the captain explained the reason correctly and it wasnt because another ship was in our place. The food was amazing and so much, we are younger travelers in our fifties and found the fellow travellers we spoke to were lovely. It was so nice to be on holiday and everyone said hello and always chatted ( yes there were a few moaners but most people avoided them) I would definately reccomend the Black Watch if you want a smaller ship and lots to do. The organised trips were excellent and again we found them very disabled friendly if you needed extra help always there (reserved space on a coach or a taxi if required). We went on the flight ICE AND FIRE GLACIERS AND VOLCANOES yes more expensive but if like me you cannot walk to see these places just an unforgettable experience. The pilot made sure you got to see everything. The Spa dept were very good Elise organised a personal physio session for me to help with my mobility. She was truely wonderful and wrote it all down for me to continue when I got home. If you want a holiday were you lose track of time visit amazing places with lovely company, with great talks, shows as good as The West End singers and dancers who were so approachable and seemed to have lots of other activities they helped with and ( it was nice that the a lot of the main staff ate in the buffet restaurant so you were able to chat to them over lunch or afternoon tea. Also if you had any food allergies they went out of their way to assist. A VERY ENJOYABLE HOLIDAY Read Less

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