5 Liverpool Cruise & Maritime Voyages Magellan Cruise Reviews

We knew someone who had enjoyed a Seine river cruise from Newcastle on the Fred Olsen line and they had enjoyed it immensely. So when this cruise came up with C & M and sailing from Liverpool we jumped at the chance because we always ... Read More
We knew someone who had enjoyed a Seine river cruise from Newcastle on the Fred Olsen line and they had enjoyed it immensely. So when this cruise came up with C & M and sailing from Liverpool we jumped at the chance because we always use C&M.all of the other cruises (4) have been brilliant from Accommodation, Food, Staff (except 1 last year) and the trips ashore at the ports. We are a couple 15 minutes in a Taxi from the Cruise Terminal at Liverpool which is handy and we know all about the improvement in the city over the past 20-30 years. On day 1, the boarding went very smoothly and we were on board within the hour and sitting in our favourite Taverner's Pub.Our room and our Steward were very good throughout our trip. The ship could do with a little TLC this winter for next season but not too bad really. Our first problem came at the Raffles Bistro were we noticed that the meals were not up to the usual standard. The Beef and the Lamb were pretty tough and little things like vegetables were under-cooked to still firm.The breakfasts were dire all the way through with the Bacon being too salty to eat most of the week and the Scrambled egg was like light yellow Porridge and very runny. I will say though that the Soup; of which there was always two varieties was always very tasty and I survived on that and Puddings( except the Bread and Butter pudding, which was on pretty much every day but if you like that, lucky you). The entertainment was pretty average for this boat but we did have a couple of excellent nights with the Staff late night quizzes and games, 10/10. The service was slower than normal as the Staff seemed to be working 2-3 bars at the same time, ( the Taverner's Pub/the Sinatra Bar and the Captains Club) were all slower service than you normally would expect), this was very disappointing when trying to get served.We did have some very good waiters and Bar staff but they were rushed off their feet all of the time. Going ashore was a nightmare as they operated a ticket system for boarding the buses into the Town centers, form A-Z. We got Y on the first trip to Rouen and never got on the bus until 17:30 and into the Town Center at 18:30 because of the Rush Hour and there were more buses coming from the ship behind us. To cap it all everywhere, except the Bars was closed,it was pitch black and pouring with rain(can't blame the company for that though!). we stayed for a drink and got the next bus back.The next day we sailed down the river to Honfleur and we got the letter H. To be fair they organised more buses this time and it appears a good time ashore was the norm, though I don't know what time the last people got to Honfleur after us.we were at sea for almost the next two days until we reached Dublin. Guess what? there were no tickets and loads of Double Decker Buses and everyone got off within the hour. We did enjoy that day very much, except for my wife and I getting lost and walking for miles until we caught the next to last bus back to the Ship. That was my faultas the Wife said. Read Less
Sail Date October 2019
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite ... Read More
We were a family group of six, siblings and spouses, and for all of us a first time. It seemed good value but you’ll pay hefty prices for services, drinks and excursions so be cautious about your budget. It’s an old boat but quite charming with teak decks and some quirky features. It’s difficult to fault the staff who work extremely hard and are almost all polite, friendly and helpful. The exception are the reception staff who, apart from one individual, were unhelpful and abrupt. They seem to need more training in customer service. This was a very staid and generally fairly boring cruise. The customers are on the whole very elderly, and, on the round British cruise, almost all British. The activities are limited and I found them uninspiring. Bad lectures, boring games and quizzes. The performers for the evening show work very hard but the staging leaves a lot to be desired and sound system is poor and flattens the voices of the singers. Take several good books or something to do for the lengthy periods at sea. The food - what can I say- two weeks of very boring and mostly bland food. I’m a vegetarian and the options are v limited. For example, spinach and pasta swamped in bechamel served with chips. I eat fish - but served with relentless monotony with sliced boiled potatoes and carrots. Two weeks of the same meal :(. Meat eaters complained of tough, leathery meat and we were often served luke warm or cold food. We had a booked table in the evenings but ate buffet meals breakfast and lunch. These are better but cafes often v overcrowded and no seats. There’s always bread and butter puddling and custard at lunch time and warm scones for tea. But a buffet salad for a vegetarian - chopped onions, tomatoes, cucumber, olives and cold Brussels sprouts every single day. A couple of slices of cheese. I was desperate for fresh food and leafy veg. Excursions are well organised but expensive. And not very adventurous. If you don’t book an excursion, some ports, Cork for example, mean lengthy complementary bus transfers to get into the city; Lerwick is a short walk from the dock; Kirkwall has a v efficient free bus. Mull was a tender, but v lengthy waits to get onto one if you wanted to go ashore because passengers on excursions take priority. Honfleur a shuttle bus but v close; Bristol a long way from the port, Dublin 30 minutes in shuttle but easy to do; didn’t go into Belfast but it was also a shuttle similar to Dublin. Read Less
Sail Date August 2019
Lots of hours of boredom. The ship is very old and has "out of service" signs in several services and machines. Entertainig activities are unatended "meetings" mostly and the shows are quite poor and focused on old ... Read More
Lots of hours of boredom. The ship is very old and has "out of service" signs in several services and machines. Entertainig activities are unatended "meetings" mostly and the shows are quite poor and focused on old people. Even Games room has no games but puzzles. Food quality is under the expectations for a cruise and it is unavailable from 8.30 p.m. to 6.30 a.m., in addition to pauses between meals, and the buffet (only place where you can get 2 of the 4 meals in the day) is too small to have seats for all passengers, so it is crowded and uncomfortable. Sound isolation in cabins is almost inexistent and air conditioner makes a consant and annoying noise that could not be fixed for the ship staff (they simply said there was not a solution for that). Worst think: Tender disembarkation system is terrible and makes you loose 2-4 hours in any port where it was necessary to use them (about half of the total). We had to wait 6 hours in Flam and 4 hours in Kirkwall, for example. Tenders are too old, had malfunctions that increased the delays and spelled diesel fumes over the passengers. The worst cruise I have ever been. Read Less
Sail Date July 2019
We chose this for convenience, it sailed half hour from where we live. Good price too for itinerary. The ship is tatty with broken furniture and stained carpets upholstery etc. The food in the restaurant was, luke warm, unappetizing ... Read More
We chose this for convenience, it sailed half hour from where we live. Good price too for itinerary. The ship is tatty with broken furniture and stained carpets upholstery etc. The food in the restaurant was, luke warm, unappetizing and small. The ship was over crowded. No where to sit in bars at night, too small for the amount onboard. No facilities for kids even though it was a multi generational cruise. Very small pools filled with kids so didn't use them. Very poor service because of understaffing. Flooded areas including our bedroom. Very bad smell in hall ways last couple of nights.c Buffet area always crowded. Too small for the amount of people. Had to take sea sickness tablets because of movement of ship even in calm waters. One pool was empty so unable to use it, with plastic plants around it that had lost there leaves so looked really tatty Read Less
Sail Date August 2018
Chose the Cruise because I could board at Liverpool. I was very disappointed with the poor choice of food in Raffles buffet at breakfast and lunchtime. It was very difficult to find a seat to eat a meal since it is so small and this was a ... Read More
Chose the Cruise because I could board at Liverpool. I was very disappointed with the poor choice of food in Raffles buffet at breakfast and lunchtime. It was very difficult to find a seat to eat a meal since it is so small and this was a particular problem on sea days. Lots of staff on Reception but most appeared poorly trained and they constantly had to find more experienced staff to consult. Overall, there appeared to be a total lack of communication between staff in all departments. When problems arose, few of them were willing to help solve them. The problem always remained with the customer to sort out. II thought the theatre entertainment was good and Dana was a brilliant revelation. The remaining organised activities during the day were poor. Trying to find seats in the bars and lounges in the evening was difficult because there were too many passengers for the limited facilities of the ship. Read Less
Sail Date June 2017
Magellan Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 4.0 3.6
Entertainment 3.0 3.1
Public Rooms 4.0 3.6
Fitness Recreation 4.0 3.1
Family 1.0 3.1
Shore Excursion 4.0 3.5
Enrichment 3.0 2.9
Service 4.0 3.9
Value For Money 5.0 3.6

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