10 Helpful Votes
Sail Date: May 2019
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want ... Read More
Just back from 28 day cruise on Olsen’s Black Watch. We are in our early 60 s and very active, most on the cruise are in their eighties plus, low mobility and not active. Great for them to get a cruise holiday but frustrating if you want plenty of activity. Golf putting, carpet bowls in the corridor, whist, bingo, British singalong dress nights did not appeal. Ship was being constantly worked on so noise all over including windows being replaced on upper decks, toilets not working, information about destinations not great or non existent. The entertainment ranges from amateurish to good, the crew provide a lot of input. It is an old creaky ship which during storms bounced around. Disembarkation was appalling with low mobility people having and causing problems. A double decker bus shuttled people to trains with lower deck for suitcases including zimmer framed etc. and upper deck for passengers. The late arrival and departure of these ‘coaches’ caused many of us to miss our connections. Food is okay, staff ok, gym a bit limited, all areas busy and yapping all the time. All in all a great cruise for those who have low mobility but a snooze fest for others Read Less
4 Helpful Votes
Sail Date: June 2017
Chose the Cruise because I could board at Liverpool. I was very disappointed with the poor choice of food in Raffles buffet at breakfast and lunchtime. It was very difficult to find a seat to eat a meal since it is so small and this was a ... Read More
Chose the Cruise because I could board at Liverpool. I was very disappointed with the poor choice of food in Raffles buffet at breakfast and lunchtime. It was very difficult to find a seat to eat a meal since it is so small and this was a particular problem on sea days. Lots of staff on Reception but most appeared poorly trained and they constantly had to find more experienced staff to consult. Overall, there appeared to be a total lack of communication between staff in all departments. When problems arose, few of them were willing to help solve them. The problem always remained with the customer to sort out. II thought the theatre entertainment was good and Dana was a brilliant revelation. The remaining organised activities during the day were poor. Trying to find seats in the bars and lounges in the evening was difficult because there were too many passengers for the limited facilities of the ship. Read Less

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