1 Helpful Vote
Sail Date: October 2018
We really enjoyed this Viking River of Gold cruise along the Douro. We have travelled before with Viking as a few years ago we did the Yangtze River cruise which was amazing and so we expected a lot from Viking. We were not disappointed. ... Read More
We really enjoyed this Viking River of Gold cruise along the Douro. We have travelled before with Viking as a few years ago we did the Yangtze River cruise which was amazing and so we expected a lot from Viking. We were not disappointed. Everything was wonderful from start to finish. We flew from Heathrow to Lisbon on October 20th 2018 and spent 2 days there in the Tivoli Hotel. The hotel was about 10 minutes walk from the centre and was very good. In fact it was so good that the King of Belgium was staying there! Security was high but never affected our stay. The room was lovely as was breakfast. We had to provide our own dinners whilst in Lisbon but we were spoilt for choice by the many local restaurants. The first day we had a guided tour of Lisbon provided by Viking. Our first stop was Belem Tower and then on to Jeronimos Monastery where we arrived, of course, at the same time as the King of Belgium. Next we visited the Alfama old district of Lisbon and then had an afternoon’s free time.We really enjoyed Lisbon although it does not have the wow factor of a city such as Rome. The weather was warm and sunny. Left for Porto the next morning. This is a longish coach journey but we stopped at Coimbra and visited the oldest university in Portugal and then went for a great lunch accompanied by Faldo which is the local guitar music. Arrived at the Viking Osfrid at 4 o’clock. The ship is built especially to go through the locks on the Douro and is, therefore, quite small. There were 93 guests on board. Our cabin was also small but excellent. We had paid for a cabin with a French balcony which in hindsight was a mistake as we only opened the balcony window a few times and spent very little time in the cabin. We sailed along the Douro on the first evening and then back to our mooring. During our cruise we visited some wonderful places, drank lots of port (naturally) and ate great food. The food on board was all of a very high standard and was accompanied by wine at lunch and dinner. We did buy a drinks package although not many on board did but we like to drink a good quality wine at meals and we certainly had our money’s worth. I drank lots of Veuve Cliquot! Dinner was at 7.15 most evenings. The entertainment was low key but ideal for us. There was a pianist who played and sang but who also provided dance music later in the evening. I need to add though that there was often only a very few dancing. This isn’t a trip for a wild nightlife! Many people went to bed early although most took part in a Majority Rules quiz and a music quiz, nothing too demanding. We also had brief talks on our destinations and a demonstration on how to open a vintage port. I was a bit disappointed that people didn’t particularly get dressed up in the evenings. I don’t mean dinner jackets and cocktail dresses but that many didn’t even get changed for an evening. I am on holiday and like to get ready for dinner! The crew are all excellent and the service we had was first class. Viking usually use a system of gratuities paid in an envelope handed in at the end of the cruise but they are trialling a new system of adding the tips to your final bill. I like to tip individuals and so I took the gratuities off the bill and tipped separately. Yes I know all the arguments about tipping and I change my opinion on the best way to go all the time! The Douro is only a small river. The locks were amazing as was the scenery but the river can only get you to a limited number of places. This meant that we often went on quite long coach trips e.g Salamanca. It was certainly worth it. Viking try to ensure that you see the local life and culture. We visited port cellars, churches, villages and even a local bakery. We walked lots of cobbled streets and was glad of comfortable shoes. One evening was a Portuguese dinner and the crew all wore local costume. We added an extension visit to Santiago de Compostela and travelled by coach. There were only 10 of us who took this option. We left the ship at 9 o’clock and travelled by coach. As it is quite a long trip Viking as always make sure you get value for money and we stopped on the way to visit Bom Jesus and Braga. We arrived at Santiago at 5 o’clock and stayed in another lovely hotel. Our guide took us for a stroll to the cathedral to orientate us and showed us the main streets for restaurants. We loved our stay in Santiago visiting the cathedral and seeing the walking pilgrims. The only disappointment of this trip cannot be placed at the door of Viking, although if they had the power I am sure they would deal with it. The weather! We arrived in Lisbon to 25 degrees. The first few days were warm and sunny. I even went for a dip in the small but pleasant pool on the first day aboard. After that it was cold. Even very cold! 3 degrees one particular morning. Yes it did warm up to 10 degrees but I was completely unprepared for the weather. My research and according to Viking’s website said it would be low 20s although 50% chance of rain. I, along with most people on board, had packed the wrong sort of clothes. Those who had flown from snowy Canada and even America had warmer coats. The evening the Programme Director said to take gloves and scarves the next day was a bit of a shock. We were, however, very lucky and managed to avoid most of the rain. All in all this was a fantastic trip and I can thoroughly recommend Viking. Our fellow travellers had lots of recommendations for other trips with Viking. I would love to do a Viking Ocean Cruise. Read Less
2 Helpful Votes
Sail Date: August 2018
Poor expensive cruise on the Duoro River, Portugal 1. Food of poor quality -first night I had grilled prawns which were focally raw in the cehter. I think they grill without thoroughly defrosted the prawns. -last night, it was ... Read More
Poor expensive cruise on the Duoro River, Portugal 1. Food of poor quality -first night I had grilled prawns which were focally raw in the cehter. I think they grill without thoroughly defrosted the prawns. -last night, it was chateaubriand. It was sliced, and seemed to be microwaved! No taste and tough. -at lunch, canned sardines were served! -cake/custard dessert was partly frozen in the center, crunchy with ice crystals. -lots of cheap wine (3/4 euros a bottle). Make you drunk so you can forget the bad food. -we were served cheap white port mixed w tonic water and ice. The last day we were served 10 year old late vintage port, not real vintage port, although they opened a bottle of vintage port. However they did not served that to us, but to the maitre D and other staff only! We thought that being on the wine region, we would be having meals in the vineyards, but we had only eaten in the vineyard once. It was the only decent meal. 2. Servers were inexperienced -I was drenched in orange juice by the server once, and sprinkled in beer a second time. The ship even had the nerve to bill me for laundry of my soiled clothing. Adding insult to injury! -On the whole, they crew try to be helpful, except one bar tender, Marcio, who has a racist attitude. There were only a handful of non-whites on board. Initially I kept this to myself. Later independently, another non-white mentioned the same thing to me! 3. facilities The "swimming pool" is only a one foot deep kiddie pool. I was the only one who tried to swim before realizing the actual depth. Nobody else used it. Might as well eliminate this useless decoration! No fitness facilities. 4. Don't use their air service. They will put you on the cheapest way possible, except if you want to get more miles. E.g. flying back from Porto to LA, they fly you first to Frankfurt, then Vancouver, then LA! Read Less
Sail Date: July 2018
After a wonderful stay in Lisbon, we transferred to Porto, where we boarded the Osfrid. This boat cruised across Portugal on the Douro River to the border with Spain. The voyage certainly met Viking's high standards for service, ... Read More
After a wonderful stay in Lisbon, we transferred to Porto, where we boarded the Osfrid. This boat cruised across Portugal on the Douro River to the border with Spain. The voyage certainly met Viking's high standards for service, fine food, and comfort. This was our seventh river cruise with Viking and they do a consistently excellent job. Anyone who fancies fine wine should consider this cruise - there were winery visits in every stop. The cabins tend to be small, but the food is excellent. The enrichment lectures about llocal customs and culture were interesting. At the conclusion of this voyage, we took the optional extension to Santiago de Compostela, which we thought was exceptional. We enjoyed the various parts of Portugal a lot more than we expected to. In the past ten years, we have visited more then 110 countries and we had not previously had a high interest in Portugal, but we found the country interesting and the people very friendly and hospitable. We highly recommend this cruise. Read Less
3 Helpful Votes
Sail Date: April 2018
We chose this cruise specifically to experience the Douro river valley and vineyards. Unfortunately, this cruise was not an ideal way to do so. The navigable part of the river is relatively short, two days of cruising each way. To make ... Read More
We chose this cruise specifically to experience the Douro river valley and vineyards. Unfortunately, this cruise was not an ideal way to do so. The navigable part of the river is relatively short, two days of cruising each way. To make up the additional time Viking starts the trip with a full day in Lisbon followed by a full day riding a bus to Porto to meet the ship. You spend another full day in Porto before the ship sails. That leaves five days on the river, or so it would seem. The daily tours involve riding a bus to the attraction and then meeting the ship at a different location so you have about half a day of cruising. The third day is an all day excursion to Salamanca, Spain; two hours on the bus each way and returning to the ship at the same location. The following day is another long bus ride to visit Favois and long stop for lunch at a vineyard and a bus ride to catch up to the ship at Pinhao (or in our case, Regua). The last day is a morning bus trip and finally a long cruise from Regua back to Porto. If you really want to experience the Douro river valley consider renting a car and staying in the small hotels along the way. The roads are excellent and you'll see much more of the local culture on your own. All this having been said, Viking does provide excellent service and accommodations. The veranda suite we booked included laundry service and complimentary mini-bar. The crew was attentive, program director terrific, and the chef presented excellent regional menu choices every day. Considering we were in a wine region, the daily offerings of wine were particularly disappointingly dull. Read Less
4 Helpful Votes
Sail Date: April 2018
My wife and I booked the Portugal's Rive of Gold (booking No 483693). We flied 21 hours from Australia to join the river cruise. On the first embarkation day, we were told that one of the engine failed. As a result, the river cruise ... Read More
My wife and I booked the Portugal's Rive of Gold (booking No 483693). We flied 21 hours from Australia to join the river cruise. On the first embarkation day, we were told that one of the engine failed. As a result, the river cruise turned into coach tours, and the ship Osfrid became our hotel. At first, a coach took us to Caldas De regos, a Portugal small town where the ship had docked. On the following days, we had to travel on the winding hill road 4 to 7 hours a day, and hurried back to sleep in the vessel. One day, the coach's air-condition stopped working at the inside temperature as hot as 84'F(29"C). We were very sick while one guest started vomiting. Meanwhile our veranda cabin 203 was on the middle deck, diesel stink and engine noise annoyed us all the times. We are totally dissatisfied with this cruise, and request for compensation. Although the manager promised at the meeting that their customer relations would contact us on this issue soon, we have not heard from them. We sent an email to Viking, there is no any response. Read Less
3 Helpful Votes
Sail Date: March 2018
My experience of my first river cruise totally turned me off from going to future river cruises. Not only for 3 consecutive days, my mini suite cabin with balcony, is in total darkness because the boat double-parked with another and ... Read More
My experience of my first river cruise totally turned me off from going to future river cruises. Not only for 3 consecutive days, my mini suite cabin with balcony, is in total darkness because the boat double-parked with another and blocking all the sunlight into the cabin. As a result, there was no river scenery to enjoyed. In addition, my cabin had the odor of diesel fume and the noise of the engine plus the water discharge sounds made sleeping difficult at times. Even though this is the maiden voyage after its refurbishment, Osfrid was acting funny. For the first day, my cabin door could not open. Then the reading lights turned on by itself in the middle of the night. Next, due to the rising water level of Douro River and the multiple locks that control the water level of the river, the boat could not reach the towns we were supposed to go. As a result, most of us were bused to our destinations through winding roads. Even so, I enjoyed the land tours and the predetermined site visits, etc., due to the tremendous efforts made by the Viking program staff who arrange the itinerary to satisfy the unhappy crowd. I must say the night spent in a hotel in Salamanca, Spain was one of the highlights of this river cruise. Food was much better on shore than on boat. However, compliments to all the serving staff on the boat, especially Manuel, who tried his best to make dinners happy with their requests. Perhaps, the chef on boat needed to know many of the dishes were cold when they reached the tables. For this river cruise, I think the air fares they arranged far exceeded my upcoming trip with Smithsonian, same business class. Did I get my money's worth for this cruise, I should say "no". Read Less
1 Helpful Vote
Sail Date: March 2017
We so much enjoyed our previous Viking cruise, Amsterdam to Budapest, that we were eager to try a second Viking cruise. We had never been to Portugal, and we had heard others praise its beauty. Also, this was at the perfect time, because ... Read More
We so much enjoyed our previous Viking cruise, Amsterdam to Budapest, that we were eager to try a second Viking cruise. We had never been to Portugal, and we had heard others praise its beauty. Also, this was at the perfect time, because it started just after we finished a convention elsewhere in Europe. The Duoro river is beautiful. Because the ship is small, we got to know our tour guide well. The first day in Lisbon was a highlight. Another other major highlight was the very old library, where they let bats live behind the stacks because the bats eat moths that would eat the books! The ancient college in Salamanca was another highlight, with a very informative guide. The only weak spot was that because this was the first cruise of the year, the kitchen had a little trouble getting organized for dinner... sometimes ran out of a popular food, or had slower than expected service. But Viking did everything they could to remedy the problems, including hiring some extra staff after a day or two. We learned much about Portugal and its history and culture. We are big fans of Viking, and we have already signed up for another cruise next year. Read Less
3 Helpful Votes
Sail Date: November 2016
Wonderful destination with a beautiful country and very friendly people. The itinerary and Vikings staff and accommodations were beyond prior cruises. Great optional tours and sights. The opportunity to be entertained on the ship with ... Read More
Wonderful destination with a beautiful country and very friendly people. The itinerary and Vikings staff and accommodations were beyond prior cruises. Great optional tours and sights. The opportunity to be entertained on the ship with specialists that entertained and educated us was very important. The social director was professional and provided a knowledgeable support to help us understand the people,country and customs. the menu varieties offered territorial foods, grains, cheeses and beverages that allowed us to enjoy the flavors and tastes of origin creativity. The staff were meticulous in their attention to our requests and keeping our cabin, dining areas and common use areas of the lounge, decks and atrium both clean and fresh. The bar and lounge area offered a local and very good selection of beverages. Evenings were enjoyed with alternative entertainment with local performances both on the ship and off in the local venues. The evening serenades of the piano and songs provided a chance for karaoke and professional song performances. Overall, the Osfrid's cruise was a satisfying delightful adventure that fulfilled our cultural and relaxing goals in what we wished to achieve. Read Less
16 Helpful Votes
Sail Date: September 2016
Our latest Viking Voyage (we go on our 6th trip with them this year) was absolutely wonderful. With a 2-day pre-extension in Lisbon (and a 2-day post on our own in Lisbon), we ended up spending 6 phenomenal days in one of my new favorite ... Read More
Our latest Viking Voyage (we go on our 6th trip with them this year) was absolutely wonderful. With a 2-day pre-extension in Lisbon (and a 2-day post on our own in Lisbon), we ended up spending 6 phenomenal days in one of my new favorite cities on the planet. Lisbon is gorgeous, very compact and highly accessible. Don't even think about going unless you book the Lisbon pre-extension. And whatever you do, don't miss the Taste of Lisbon optional excursion. The river part of our serene journey started on September 6, 2016 on the Viking (baby longship) Osfrid. While I will tell you many ways the whole trip could have been better still, my five star rating stands. Overall, we had an absolutely fantastic time. And, man oh man, did I get some great pictures. Portugal is one very picturesque country. (Photography and traveling are my hobbies. You can see my best pictures from our recent vacations here: www.RhodesVacations.com) LISBON PART OF TRIP From the time we got to the lovely Tivoli Hotel, we were already having a great time. The hotel has much to recommend it. When you go to breakfast (a large buffet in a beautiful room full of rich wood paneling and large picture windows), be sure and get a table that looks out onto the Avenida in front of the hotel. This is one of the most tranquil streets I've ever seen. With a very wide central pedestrian median that goes on for at least a mile, it is lined with huge trees hundreds of years old and has large walkways made of colorful stones set in mosaic patterns. I could spend days sitting on one of its park benches. So relaxing. But I digress. Back to the hotel. One final note, be sure and go up to the bar area on top of the hotel at night. It’s a hopping scene with great mood lighting and music. Half of the young adults in Lisbon seem to be there. But, most of all, it has great views of Lisbon's lights at night from the top. Be sure and take your camera when you go up to it. We had such a fabulous time in the endlessly charming Lisbon that it's hard to list everything we did, so I'll just stick to some of our favorites. We heard a lot of excellent fado music (something I didn't even think I would like), but none was better than the performance we got during the optional Taste of Lisbon excursion that we went on. But more than just the music and the dinner were the acting and dancing on the stage. It was a near perfect evening. My favorite was of one of the leading singers, who was so emotive in her acting and so compelling in her smiles that I couldn't stop trying to capture pictures of her. The best walking tour of trip was the one of the Bairro Alto in Lisbon, which is part of the pre-extension. In contrast, the tour of the Alfama District of Lisbon, which is part of the regular tour, was good but way too much of it was done on a bus. The Bairro Alto tour was all done on foot, so you really got to see the lovely tiled buildings with their intricate grill work, the enchantingly narrow and colorful streets and the overall charm of the byways of the city. Our Bairro Alto guide was terrific. She realized that the best guides aren't rapid-fire fact machines but entertainers who know how to weave humorous stories and make cute little remarks. Also, the Alfama tour spent time at the Maritime Museum. It's almost always a waste of time when a guided tour includes museum visits. You will have a fair amount of time on your own in Lisbon, and there is so much to do. Taking one of the fun old trams is a must but follow the Viking guides recommendation, as we did. Don't go on the public trams, which will have you waiting hours to get on and quite likely make you stand for its hour and a half trip. Instead go on one of the private trams, which look exactly the same. While they cost more, they will save you hours of wasted time standing and waiting for the public ones, and they will always have a seat for you once on board. Supposedly too, the public one is frequented by pickpockets. The tram whips around narrow streets and provides a constant steam of great visuals. Arguably the most stunning site in Lisbon is the Jeronimos Monastery, which should be on your must-see list. Also good is the castle, which, although in ruins, provides breath-taking views of the city since the castle is set high on the hill above the city. The way to get to the castle is with a taxi. Taxis in Lisbon are reasonably priced and easy to hail. The coach museum near the Jeronimos Monastery is well worth a visit. Filled with restored coaches, it really takes you back in time to when traveling was particularly elegant. One day we hired a private car and driver, which wasn't that expensive, and went to Sintra, most of all to see Pena Palace. A fantastical and ridiculously colorful place, it is a palace as Walt Disney might have imagined one. The town itself too was pretty. Later we went to the westernmost part of continental Europe, Cabo da Roca, and admired its jagged cliffs and crashing surf. An extraordinary day out. Finally, just walking around Lisbon's various squares and narrow streets provide endless delight. We ended up eating outside several time at LVSO Central Italian Restaurant in Rossio Square. The people watching there is great fun, and the waiters are real charmers and clowns. We always got one of the tables closest to the wide sidewalk. And, while we were in Lisbon during an unseasonable heat wave with temperatures in the upper 90s, the trees, the awnings and the good breezes made for very relaxing and quite comfortable outdoor dining nonetheless. SHIP PART OF THE TRIP Of the 13 days we spent in Portugal, 7 of them were on the ship, so let's talk about that part of our adventure. First and foremost, the staff and the people we met on the ship were extremely friendly. Our tour director Elia and our guide Iuri were uniformly terrific. My wife has mobility issues, and Iuri was constantly checking on her as we were walking to make absolutely sure she was always ok. The restaurant staff, which sometimes weren't quite as organized as they should have been, were extremely friendly and hard-working. On land and on the ship, everyone spoke very clear English, and they were able to easily understand a wide variety of accents easily, even my thick Texan. Quite a surprise was that, unlike all of the other Viking cruises we've been on, the captain was around a lot and liked to strike up conversations with the guests. His English too was perfect, and he proved to be a good story teller. The part of the ship we liked the least was the food, which was at best ok and was the worst of any Viking trip. Ironically, the best food, which was consistently fabulous, was on the Viking Truvor this summer in Russia. The chef on the Truvor is scheduled to move to one of Portugal ships next year. Almost made me wish we'd waited. But, to be honest, we didn't care much for the food off the boat either. The worst meal I got was some inedible cod for lunch in Lisbon. Being a baby longship, everything was shrunk, but it was a still a longship. On the regular size longships, there are many round tables for six at dinner, so meeting people is easy. The baby longship has many fewer such tables, and they are oblong rather than circular. The problem with an oblong table is that there are almost always 2-3 conversations going on simultaneously while, with round tables, it is usually just one. One conversation makes it a lot more fun and easier to hear people. But the ship did have a very large top deck, which proved to be a great place to gather while cruising and after dinner, when the lights on the hills were truly magical. And, speaking of magical moments, one of the best occurred the first evening on the ship when, just after dinner, the captain took us on a slow ride up and down Douro River to see the lights of Porto at night. All I can say is WOW! The Douro River provides endless scenic vistas while cruising. The high hills (or low mountains or whatever you call them) are full of vineyards, olive trees and almond trees. While you are there you live in a blue green world. Lush green hillsides are on your left and right while the rich blue of the sky and river are above and below you. Because of a broken lock on our trip, they had to re-sequence the days, which ended up giving us a full day cruising at the end. This proved to be a blessing, not a curse. Just about everyone spent the day on the top deck enjoying the great views and the lovely weather, which had cooled back into the normally seasonal 80s. We only had one early morning of rain the whole trip, and the rain was gone by the time we left the boat. Since I've been writing for a while now and still haven't mentioned any of the places we visited from the ship, you might wonder why. It's because this isn't a trip where you go to see a few big sites. It's more one of enjoying the smaller ones. But we did visit some pretty sites during the cruise. Castelo Rodrigo was fascinating and beautiful. A stunningly pretty little rocky and isolated town set high up on a small mountaintop, it was perhaps the best thing we saw while on the ship part of the trip. I am very glad that I chose the "strenuous" walking tour that day. Very mislabeled, it wasn't even up to a moderate level. Lamego was a peaceful little town to wander through, and I thoroughly enjoyed it. Salamanca was quite pretty, but the included lunch there was almost inedible, and the flamenco dancing we were shown wasn't very good. My wife had suggested we skip the included lunch and flamenco performance and wander around Salamanca instead. Should have taken her advice. Others did this and had a much better time than we did. One night we had a dinner at old monastery. The setting was lovely and the fado singing was pretty good but not nearly as good as in Lisbon or Coimbra. Actually, the only part of the Coimbra visit I really enjoyed was the excellent fado performance after lunch there. DISAPPOINTMENTS Some of the places like the inside of the Mateus Palace, the library in Coimbra, the main church in Lamego didn't allow photography even without flash. This is just plain stupid in my opinion. I saw many people ignoring the rule and snapping pictures with their cameras and cell phones. The low point of the tour was Favaios, where we saw one of the world's smallest and most boring bakeries and visited a not very interesting small museum. On the optional tour to Guimaraes, the only good part was a brief walk through the streets of the town. There just wasn't much else there other than a very plain castle. Don't waste your money. Stay on the ship and enjoy the cruising instead. A couple of times after dinner, the crew led us all in a big conga line, which proved to be a whole of fun. What was very disappointing was that there were no team games as entertainment as there have been on every other Viking trip we've taken. For example, in Russia they had a game called Liar. Three members of the staff would give us the definitions and derivations of obscure English words, but only one of them was telling the truth. We divided into small teams to guess who was truthful each time. It was hilarious and marvelous fun. Internet, internet, internet! Viking, come on. In this day and age, there is no excuse for painfully slow speed internet. The days of dial-up class speeds are so last millennium. Airplanes and other cruise ships are adopting faster technologies and so should you. We ignored this failing by chewing up lots of cellular data at very pricy rates. OVERALL We had a terrific time that we will never forget. We are busy having fun now thinking about our 7th (and maybe 8th) Viking trip for 2017. So many places; so little time! FYI - The regular Veranda rooms on the baby longships that Viking uses in Portugal are much smaller than on the regular longships. While the bathroom is fine, there is no space on either side of the bed for a chair. Because of this, it makes good sense to go for the Veranda Suites, which have lots of room and are extremely well laid out. Couldn't have been more comfortable. LOVED our Veranda Suite! Read Less
21 Helpful Votes
Sail Date: April 2016
We chose Viking because of the recommendation of friends who'd previously sailed with them. We chose the Douro cruise due to interest in seeing Portugal. This review is not intended to slam Viking, but rather to simply share the ... Read More
We chose Viking because of the recommendation of friends who'd previously sailed with them. We chose the Douro cruise due to interest in seeing Portugal. This review is not intended to slam Viking, but rather to simply share the facts about a very disappointing experience on many levels. The trip began with 2 days in Lisbon which were very good - beautiful city, nice hotel, good food, and good mix of tours and free time. Then Tuesday morning we boarded the bus to head to Porto to meet the ship, or so we thought. Halfway there, cruise reps informed us the ship was unable to make it to Porto due to high river levels, and instead they were diverting us to meet the ship in northeast Portugal. This was the first problem - Viking had known about this for about a week and chose not to inform any of us before herding us on the bus. As it turned out the boat was moored in Ferradosa, which was EXTREMELY isolated - literally nothing nearby (within an hour), no cell service (AT ALL) and no wifi either. We were cut off from the world - might sound good but after a while it was very troublesome. They tried to make us believe we might sail within a few days, but members of the crew privately told us bluntly we weren't going anywhere - and the ship indeed never moved the entire week. They turned it into a bus tour with daily bus rides which were miserable due to the winding roads and long rides to get to places where we didn't stay long. One day we rode 1 hour 45 min each way (3.5 hours total) for a tour that lasted 40 min, and 20 minutes of that was spent standing in line for a very substandard toilet with no toilet paper. It was miserable. The food on the ship was simply not good - there was one dinner that I would give high marks to - the rest were below average. Other passengers who'd sailed with Viking indicated the food was not nearly as good as other Viking cruises we've been on. We felt trapped and had Viking been forthright about the situation, we could have made alternate plans from Lisbon and done something different. But their intentionally delayed communication resulted in us being trapped. The daily long bus rides were truly brutal and not what we paid for or expected. We tried to make the best of it, but it was probably the worst vacation we've ever had. One interesting thing we learned was that the ONLY Viking employee involved with the cruise was the cruise director. The ship and the entire rest of the crew are subcontractors. As all this was playing out they would not communicate to the passengers about what they were going to do for us in terms of compensation - we were told to individually call headquarters upon our return and speak to them. Nice! As it turned out, their offer of compensation was extraordinarily disappointing, condescending, and will guarantee I will never patronize Viking again. It was a total bust and very sad actually. So I don't overlook the positives, the cabin was very nice, the ship was clean, there were some crew members who delivered excellent service (and some who didn't). But on one of these ships, when it is stranded there is NOTHING to do, and I mean nothing, unless you just want to drink. Sorry Viking, but this was an epic fail on your part, and your treatment of your passengers, primarily the deceitful communications, was inexcusable. Read Less
Viking Osfrid Ratings
Category Editor Member

Find a Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise