We wish we could share positive feedback. As we have been on other cruise lines over the years, our general comparative experience with Silversea was not the best. Additionally, we had other issues that made our cabin experience uncomfortable.
The first few days, a foul smell (sewage) came from the bathroom that they had difficulty containing. When potent cleaning agents were used, it ...
We have sailed twice before with SS and enjoyed it. This was prior to its buy out.
Joining the ship at Lisbon after queuing for 3 hours in passport control , we eventually found a SS rep who put us on a coach to travel to the port.
Stood for a long time in the sun in a queue that was not moving. No communication by staff there.
Once we started to move (1 hour later) the check in and ...
We were given the incorrect embarkation dock. I had to call my American Express agent in Canada (from Lisbon) for her to call the company in Fort Lauderdale to find out where the driver should take us.
Our cabin stunk of cigarette smoke. We asked to be moved. They could not accommodate us.
On the day of disembarkation we were put on a 5:30am transfer to CDG. Our flights were 1:15pm and ...