3 Lisbon to Europe - British Isles & Western Silversea Silver Spirit Cruise Reviews

Everything from start to finish was a wonderful experience. This 12 day cruise from Lisbon to Greenwich terrific. The ship was small and Intimate just over 600 passengers and elegantly decorated. Just the perfect size so that we felt ... Read More
Everything from start to finish was a wonderful experience. This 12 day cruise from Lisbon to Greenwich terrific. The ship was small and Intimate just over 600 passengers and elegantly decorated. Just the perfect size so that we felt pampered. The ship size allowed it to cruise down the Gironde right into Bordeaux and down the Thames into Greenwich. The Classic Veranda Suite was large and had a living/sitting area with a veranda deck. The bathroom had a separate stall shower and a separate tub. There was a spacious walk in closet with a dresser as well as drawers in the living area. The service from our attentive butler,housekeeper,reception desk,waiters and customer service rep was impeccable. The excursion guides were certified, knowledgeable and sometimes historians. They were always good humored and extremely personable. Restaurant food was very good and service was excellent. However, the menus could have been changed for a bit of variation during the cruise. This cruise line did a fantastic job. Read Less
Sail Date May 2018
After 3 consecutive cruises on Regent, I was recommended Silversea because it was good and very smoking friendly. It really is very smoking friendly. The booking was a breeze with Mr Andrew Ironstone making my life easy. Best ever. ... Read More
After 3 consecutive cruises on Regent, I was recommended Silversea because it was good and very smoking friendly. It really is very smoking friendly. The booking was a breeze with Mr Andrew Ironstone making my life easy. Best ever. The ship is OK, I especially like the architecture having all the cabins in the front and venues in the back of the ship. It is very smart and makes the cabins very quiet. It was the quietest cabin I ever had in a cruise. The cabin was OK with good size and a nice bathroom. Nothing special. The butler service was poor. The entertainment was very limited. The bar staff was great but you could not find the beverages you like in all bars. Some had a very limited selections. The thing I liked the most were the napkins. They come in a roll like toilet paper but the texture is like linen and they are indestructible, very impressing and nice. The food was disgusting, a great deception after cruising with Regent which has great food. We tried the two Asian restaurants and it was really disgusting. The main restaurant has the same menu every night and the food is average, no fixed menu on the left and new dishes on the right of the menu every night, always the same food. We talked to our new cruise friends who tried other options and they told us it was the same bad quality, not worth the effort or the money. Breakfast had a reasonable selection but the service was horrible. It was like watching the 3 stooges. Lots of waiters running in every direction but none stopping to ask me what I wanted to drink. There is an option called Arts Cafe but the ice machine was broken, or that is the excuse and to get a glass of water can take up to 15 minutes. The best thing on breakfast are hand washing machines which are really cool. Lunch is the worst ever. The restaurant closes at 13:30 and you are left with the pool bar which serves horrible food. The hot dog which I thought was a safe option, takes like 30 minutes and is terrible. You can always order pizza which is faster than the hot dog. Are we paying 2000 a night to eat junk food? The dress code is very strict. Some old people wanted to use the smoking they bought for their granddaughter wedding. They had 2 formal nights, 2 casual nights and the rest was informal which is formal without a tie. If you don't follow, "No food for you tonight". It was really disgusting seeing a handicapped man wearing a vest, being sent back to get a jacket in order to be fed. Most of the ports were excellent and we had lunch on shore which satisfied our needs and left us ready for a light fare for diner. Average great lunch on the ports of $150 / person. There were no sea days but some ports had all aboard at 11:30 am or 13:30 pm which left no time for lunch putting us to the punishment of having lunch on board. The best part about the food was that being so bad, we did not gain any weight at all. Final question: would I go back? I don't want to close the door and if they had a great itinerary like the one we cruised, maybe. Read Less
Sail Date May 2018
Friends had traveled with Silversea and we knew of its good reputation. What attracted us, though, was a wonderful Lisbon-Rouen itinerary. We do not plan to return to Silversea due to spotty service. Examples: A change in Lisbon port was ... Read More
Friends had traveled with Silversea and we knew of its good reputation. What attracted us, though, was a wonderful Lisbon-Rouen itinerary. We do not plan to return to Silversea due to spotty service. Examples: A change in Lisbon port was not communicated to passengers, who had to "dash" by taxi from the north port to the south port, without a prompt written apology or the gesture of a shipboard credit. There were logistical snafus at other times, especially at disembarkation, and some of the tours were in larger groups than we typically experience on luxury lines. In the food realm, it could be good or poor. One evening at La Terrazza, our party of four was seated at 7:30 pm, received main courses after 9 pm, and our dessert order had not been taken at 10:30 pm. Another evening, I received the wrong entree. At a lunch, I got my salad but my husband did not get his. In our experience, the service does not compare to Regent, SeaDeam Yacht Club, Windstar, or Azamara. (Our butler and steward were, however, wonderful.) It wasn't all bad: We met some wonderful people and enjoyed the ports. But while the Italian line touts its “comfortable, warm and welcoming environment,” we think Silversea consistently delivered on just one out of three: The ship and cabin are well-appointed and comfortable. Beware: Silversea automatically includes an eleven-euro charge per person for the family charity, Maruzza. If you don’t notice or don’t take the time to complain on disembarkation day, you make an unauthorized “gift.” This is not the sign of a customer-centric line. Read Less
Sail Date June 2017
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

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