39 Lisbon Romantic Cruise Reviews

We chose this cruise for it's Spain-intensive itinerary and no at sea days. This turned out to be a mixed blessing, as we did private tours (Spain Day Tours, which we greatly recommend). All of the tours involved van/bus rides of ... Read More
We chose this cruise for it's Spain-intensive itinerary and no at sea days. This turned out to be a mixed blessing, as we did private tours (Spain Day Tours, which we greatly recommend). All of the tours involved van/bus rides of 1-2 hours, and quite a bit of walking, so we were pretty tired and had no at sea days to recuperate and just enjoy the pool, spa, or the rest of the ship. This was our third Oceania cruise overall, and this time it was just me and my wife (no kid or parents). Even though we tend to keep to ourselves, we met a lot of amazing people during this cruise. At the specialty restaurants, we were required to share tables in order to get an earlier dining time. All of the people we met were modestly to wildly successful, loved to travel, and were a delight to spend an evening with! If you are this type of person, and aren't hypercritical about your room, food, etc. you are going to have a wonderful time on Oceania Marina. Just sit back and let it happen! Observations: - We didn't spend a lot of $$$ on alcohol. We did take advantage of happy hour drink prices at Horizon's, the captain's cocktail party, and discounted drinks each day at the pool (we only had time to use the pool twice though). - Free internet was greatly appreciated. I only used it to check personal email and do some photo editing. The wifi reception wasn't great in our room, but I'm an early riser and would go up for coffee and then sit with my laptop in the library where the connection was great. It's a charming and quiet place to sit. - There is no nickle and diming on Oceania to buy drink packages, buy photos, etc. Very relaxing. - There was more storage in our room than we needed. That was a first!! Unfortunately our oversize luggage wouldn't fit under the bed. - If pressed, we might have noticed a slight decline in the food quality since our previous Oceania visits. Friends we met on board thought so too and one had a pleasant conversation with the head chef about it. But we still enjoyed our meals immensely and this is not really a complaint. My favorite specialty meals seem to change every cruise. This time I liked Toscana the most; Polo Grill was my least favorite as my steak was just OK (loved the pork belly appetizer and the dessert sampler though!). - I would have liked to leave our balcony door open at night and sleep to the waves, but there is too much wind whistling for that. We slept very comfortably with the door closed. - There are plenty of hand sanitizing stations around the ship, and the staff won't let passengers serve themselves at the buffet (these are very good things!). The ship was spotlessly clean. We can't wait to go back to Marina or any other Oceania ship for that matter!!!! Read Less
Sail Date September 2019
We sailed aboard Oceania Marina from Lisbon to Monte Carlo Sept 29 – to Oct 6 2019. Our expectations and excitement for the journey as well as the Marina were high based on much research and Oceania’s marketing. Our cruise experience ... Read More
We sailed aboard Oceania Marina from Lisbon to Monte Carlo Sept 29 – to Oct 6 2019. Our expectations and excitement for the journey as well as the Marina were high based on much research and Oceania’s marketing. Our cruise experience was not five star/luxury, intimate, personal, or warm. Cabin and Concierge Service Cabin service was average, but not personalized or attentive beyond usual clean up and prep. Examples: used more than one bucket of ice nightly, but always had to ask for second one. Superior service would have inquired proactively. Turn down service often clashed with when we were preparing for dinner (8:30p reservations). Superior service would have had our reservation schedule and worked the evening cabin duties accordingly. The patio cushions were removed in the evening but not replaced in the morning. Our attendant and assistant were both pleasant, but seemed to have too large a base to serve for the entire trip. Per Oceania’s marketing, we expected more focused attention (smaller crew to passenger ratio). Concierge service was lacking. Although attended, not welcoming or personalized, even though we used service daily. Recognition and acknowledgement would have elevated the experience. Deck door between our cabin deck and our neighbor’s cabin deck was not secure/firm and would rattle and clunk during the night. Food and Beverage Service Drink service at bars was often slow regardless of number of patrons. Bartender acknowledgement, even if busy with other tasks, is expected and was rarely given. Weather was warm, and deck service was never offered on the three occasions I chose to utilize the various areas, to include spa terrace, main pool area, and conversation areas. We dined at Waves Grill for lunch three times and the steak and lobster was superb, as was the ahi tuna. The other sandwiches were average. Waves Grill table service was lacking. Water service was immediate, but bar service was slow and inattentive. It also lacked personalization. I had a premium beverage package and ordered wine with lunch with ice. Never was I recognized or asked proactively if I wanted wine again with ice – this would have been superior service and not just average service. Sommelier service in the buffet was slow as well, but only used it on the first day. It is noted the buffet table service on the port side of the Terrace Buffet was far superior to what we experience elsewhere (breakfast). Red Ginger was superior in service and food quality. Barristas was very good as well, but table service in the library would have been excellent/superior (or at least to be asked once settled). Jacques food quality was lacking. Lamb was overcooked, sent back, and overcooked again. In fact the waiter even mentioned that my barely pink lamb was indeed medium rare versus offering something different or even preparing again, which I would have expected from Superior service. Sommelier service was good/attentive. Our first Grand Dining room service seem strained. Our waiter indicated 9p couldn’t come soon enough. Service throughout the evening wasn’t bad, but it wasn’t excellent. I had to ask for refill of wine when needed. Our second Grand Dining experience was similar to our first. The escargot was very good, lobster bisque lacked any indication of lobster, and crème brulee was grainy and of a pudding/undercooked consistency rather than custard. Table service did not inquire why it wasn’t eaten or if it was satisfactory or if we wanted something else. Superior service would have been more aware of our experience. Tuscany grill was average for food quality, sommelier service, and table service. Not bad, but not 5 star. Our last night was Polo Grill. Initial table service was commendable, but bar service and sommelier was extremely anxious and stressed and virtually non existent, even as the volume of people diminished (we had 830 reservations and were there at 825). Had to ask repeatedly for wine/refill and table service seemed not to know our understand how our experience was going or being paced to facilitate beverage/wine service – they did not seem to partner with the sommelier or kitchen very well. We were virtually ignored for an hour by our table service (other than water). The main course never came and no one spoke to us about delays or gave any indication that they were even aware of delays. Around 9:30 my husband sought the maître de and still no one came to talk to me or refresh my service. By 9:40, I was upset and left the restaurant with my husband in order to pack and prepare for departure tasks. Only at that time did there seem to be any concern about our service and experience. Although apologies were given and alternatives offered, at that time is was far too disappointing and too late to repair. Other Services/Activities I had planned on using the artist’s loft (one of the reasons I chose Marina), but it was never attended nor any products or amenities available to use other than the 4p class which conflicted with excursion timing. A self service option would have been lovely to use for sunset sketching or morning activity. Summary: After much research, I chose Oceania because we enjoy a casual, resort environment with outstanding amenities, focused service, and five star cuisine and culinary experience. The service and quality aboard Marina was inconsistent and impersonal, not superior or intimate. I am very disappointed to have paid more than twice what I have on other cruise lines while experiencing less service, quality, attentiveness, and appointments (including Celebrity, Carnival, and A-Rosa River cruises). It is noteworthy to mention I have not received a follow up directly or indirectly from Oceania for feedback as of 17 October (11 days after disembarkation). Read Less
Sail Date September 2019
We chose this ship because of the reputation of Windstar and the itinerary offered. We were starting out trip with a few days in Lisbon and wanted to experience the southern coast of Spain. The Wind Surf is a small ship and the all ... Read More
We chose this ship because of the reputation of Windstar and the itinerary offered. We were starting out trip with a few days in Lisbon and wanted to experience the southern coast of Spain. The Wind Surf is a small ship and the all aboard was called for 4:00. We arrived at 2:45 and were able to walk right on. Disembarkation was equally easy. What was so disappointing was the condition of our cabin (142). The rug was old and worn. Overall, tired cabin. The third night the air conditioning stopped working. I have a picture of my travel clock showing the temperature was 80 degrees. Sleep was disturbed and fitful. The staff’s reaction when we complained was that they were clearly aware of the situation and had chosen not to address it with the passengers unless we brought it to their attention. Their remedy was a flat $200 credit. The next day, the captain announced we would miss Cartagena because one of the engines had stopped working and since the ship was running slow and the port call was only 5 hours, we would not be stopped. Windstar’s remedy for this was to refund our port fees and free alcohol for the day. The staff was, for the most part, wonderful. They work very hard. There is clearly a preference for return passengers and one night at Candles we waited 20 minutes for a cocktail order but otherwise, no complaints. Similarly, the food, though not exciting, was very good in all the venues. With so many choices, we will not choose Windstar again and we will pay much closer attention to passengers’ reviews. Read Less
Sail Date September 2019
This was a 12-day Transatlantic Cruise from Lisbon to Boston. I was a little ambivalent about going on this smaller and older ship. I knew it had recently been in dry dock for some sprucing up, so I was curious what we would find. Well, it ... Read More
This was a 12-day Transatlantic Cruise from Lisbon to Boston. I was a little ambivalent about going on this smaller and older ship. I knew it had recently been in dry dock for some sprucing up, so I was curious what we would find. Well, it was wonderful. It looked as though all the carpet and furniture in all the public areas had been replaced. The furniture was comfortable and inviting. And, like all Holland America ships, they absorb people well - I never felt like I was in the middle of a huge crowd. It's a relaxing and very pleasant environment. The food, as with our every other HAL cruise, was really excellent. We had two occasions that were a disappointment, though. One evening in the Main Dining Room, I ordered lamb kabobs. They were terrible - cold, hard, dry. I immediately told our server that I wasn't happy with the dish and he very rapidly brought me something else I chose. So, it really was no problem at all. The replacement was paella, which I thoroughly enjoyed. The other less-than-lovely experience was in the Pinnacle Grill, which is HAL's premium added-cost dining venue. We usually go twice during a cruise because we really enjoy it. This time, however, we cancelled our second reservation. We waited 20 minutes for our appetizer, and about two-thirds of the way through my appetizer I found a 10" hair. The manager was mortified. Then we waited over and hour for our main dish. I was ready to walk out, but it was too late to go to the Main Dining Room. The manager was extremely apologetic, and confessed that they had been having difficulties in the kitchen. Needless to say, despite the excellent food, it was an unpleasant experience. The manager called our room a couple days later to apologize again and to say that he hoped we would come back so he could show us a better time. We didn't return. None of this should be taken as a review of all the Pinnacle Grills fleet-wide. Each restaurant is it's own, sort of like a franchise. Every other experience we've had in the Pinnacle Grill on other ships was top-notch. The embarkation in Lisbon wasn't what we expected. We stay in a Neptune Suite, and on every other cruise, as soon as we check in we're told "feel free to board any time". This didn't happen this time. It was a decent length wait. I don't mean this as a complaint, but as an observation that if they say priority boarding is one of the benefits of having a suite, then they should make sure that happens. One notable enrichment activity: on the sea days, they have America's Test Kitchen, which is a cooking instruction - just like there might be on t.v. Each of them were excellent. As a side note: we are a same-sex couple. We have never had one second of a negative encounter/service because of it. (In fact, for the cruise we took for our 25th anniversary, they decorated our door with balloons and streamer and a huge sign. They also brought a decorated cake to our table.) Our 12 days on Veendam were simply great. I would readily choose this ship to sail on again. Read Less
Sail Date August 2019
Subject: SilverSea Cruise , Lisbon to Barcelona Unfortunately the little details were a negative. TV with a remote that has to be changed 1 channel at a time is prehistoric. 10 years past its time. also not a good list of channel ... Read More
Subject: SilverSea Cruise , Lisbon to Barcelona Unfortunately the little details were a negative. TV with a remote that has to be changed 1 channel at a time is prehistoric. 10 years past its time. also not a good list of channel offerings. 2 of 3 movie channels worked . channels 1-5 all about Silver sea. Yes they acknowledge it’s a problem. WI Fi also dated. i paid the extra $200. for premium and extra 50.00 to add 3 users. still very slow. not 21 st century. cruise advertises premium alcohol yet when we go to dinner and ask for a better wine than what is served it is an extra charge. Food was average at best. Also sorry that local fare foods were not offered. Closing invoice added $18.00 for a silver sea chosen donation. It’s not the money, It’s the fact that you added it without authorization. My first cruise and I was expecting 5 star everything. Unfortunately 3 star rating at best. The ship overall is a bit dated. Staff was hit and miss. some great, some not so accommodating. The web site pre boarding was great once logged in you could book dinners, spas, shore excursions. All this was great and easy to look at overall trip on any given day and get info and update, Problem is once you boarded this site was no longer available. said you can’t book once on board. OK but now overall schedule is gone with info. told me they know it’s a problem . Sorry. Now you must ask dress code for each day and it not only changes daily it also applies differently to each restaurant. Concierge service lacks any info for ports we stopped at. Also they were only open 2-3 hours in the am and 2-3 hours in the pm. Also not very accommodating. Overall a real disappointment for the money we paid. I in good faith could not recommend this cruise line. Read Less
Sail Date August 2019
Our first Oceania Cruise was on the Marina and we were so “wowed” we booked the Sirena to sail 5 months later. We did not come back from this one overwhelmed with a sense to book the next one ASAP. First, the things that were a ... Read More
Our first Oceania Cruise was on the Marina and we were so “wowed” we booked the Sirena to sail 5 months later. We did not come back from this one overwhelmed with a sense to book the next one ASAP. First, the things that were a little less than fantastic The spa deck was very small and hard to find a seat on some days. So, the concierge upgrade was not really worth the money. The bathrooms were very tiny and, we knew going in it was a smaller ship but, if you are on the toilet with the door closed it was sideways sitting. The room stewards were not as intuitive as to what we needed. For example- on day one we had champagne in a bucket that we didn’t drink on boarding as in it was more fun after sail away. When we came back to the room to drink- the bucket was gone and the champagne on the counter. We had to call to get the bucket back. The buffet restaurant was not quick with water, tea or coffee. Most breakfasts we had to flag someone down to get us more. There was link flexibility in changing restaurant dinner times even with empty tables. The good- heck it is still a fantastic line! The food is fantastic and who doesn’t like grilled lobsters. Honestly, the best food you can have at sea. The main dining room and speciality restaurants had great service. The ship is very clean. Read Less
Sail Date July 2019
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many ... Read More
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many cruises and this was probably the most well designed cruise-ship we have been on to date. We booked again for a colder weather cruise in New England in 2020 and are thinking of the winter Norway cruise in 2022. The food was excellent and the specialty venues were also great. We had the SS package and are wine lovers and had a wide choice of wines by the glass to order. We also got a discount on bottle purchases and enjoyed our French Champagne by the Bottle. If you are interested in cooking classes, sign up right away when you get on board as they do not advertise them in advance. Read Less
Sail Date December 2018
We were traveling with a group of friends on a trip organized by a local vineyard wine club, of which we are members. This was our first European adventure and our first riverboat cruise, so we were very excited. Flying into Lisbon and ... Read More
We were traveling with a group of friends on a trip organized by a local vineyard wine club, of which we are members. This was our first European adventure and our first riverboat cruise, so we were very excited. Flying into Lisbon and having 3 days to explore the Portuguese capital city and acclimate to the time change was very well-planned. The Corinthia Hotel was outstanding and their included breakfast buffet was simply amazing. Our Uniworld hosts and tour guides were very impressive, experienced, friendly and helpful at every opportunity. Once we were transferred to Porto to board the Queen Isabel and embark on our tour of the Douro River Valley, we were once again very impressed with the ship and especially the staff members. Without exception, everyone we interacted with were overwhelmingly helpful and focused on quality guest service. Being on a small boutique cruise ship offered the opportunity to meet and interact with everyone onboard. We appreciated the personal interaction and familiarity we developed with the crew members. By the second day onboard, many were already greeting us by name! Simply amazing. Each day offered us different engaging adventures that were well-planned and enjoyable at every port of call. The onboard dining was simply outstanding and the entire dining room staff was always focused on providing great service to all guests. We also were amazed at the lounge staff, especially our favorite bartender, Alexandra. She was wonderful and by the end of the cruise, we felt as if we'd made a new friend! Ours was the final cruise of the 2018 season and we were consistently impressed with the pleasant interactions we experienced with everyone onboard and the friendly service we received, usually accompanied by a bright smile. Thanks to the entire staff and crew of the Queen Isabel for a relaxing and memorable vacation! Read Less
Sail Date November 2018
Celebrating a birthday and an anniversary. We knew that Silversea would enable a trouble free voyage. Our Butler and Maid decorated our suite for the birthday/anniversary celbration with clever towel art and balloons. Our fridge was ... Read More
Celebrating a birthday and an anniversary. We knew that Silversea would enable a trouble free voyage. Our Butler and Maid decorated our suite for the birthday/anniversary celbration with clever towel art and balloons. Our fridge was constantly restocked with our favorite beverages. Our every need was cared for (including some seasickness tablets on the occasion that they were needed. The food was simply amazing with the specialty restaurant La Dame serving on eof the best meals we have ever enjoyed. While we did not take part in the entertainment at night (being early to bed folks) we did enjoy the lectures. And the Bingo. And the Trivia contests. The dining options enabled us to enjoy what we wanted when we wanted it. And when the (free) WiFi went out on deck 4 and 5 we were presented with a $300 credit. A really fine gesture for a porblem that was not foreseeable. What can I say? It is Silversea.. Read Less
Sail Date October 2018
After taking the Italian peninsula cruise last year on the Azamara Quest,( from Rome to Venice) we were looking forward to another wonderful vacation. Unfortunately we were very disappointed. The ports of call along the Spanish coast ... Read More
After taking the Italian peninsula cruise last year on the Azamara Quest,( from Rome to Venice) we were looking forward to another wonderful vacation. Unfortunately we were very disappointed. The ports of call along the Spanish coast were not interesting and the ports themselves were more commercial than pleasurable with working cranes, ferry boats and warehouses in full view of the ship. The boat docked so far away from the main points of interests that it was a chore to just get to the sights. The main dining room was more often closed than open for lunch and both the food and wine was sub standard. (Evening meals were better, but not the wine selection There was not enough staff to keep things going smoothly. At Cadiz and Gilbraltar there should have been a shuttle to get passengers within walking distance of the major attractions. The cabins looked a bid worn and twice during the cruise there was rattling within the wall that kept us awake. All and all not u[ to our expectations. Read Less
Sail Date September 2018
I chose this cruise because it worked with my schedule and I got a great price on it. I have cruised multiple times on both oceans and rivers, but this was the smallest ocean ship I have ever sailed on. I was a bit nervous about the ... Read More
I chose this cruise because it worked with my schedule and I got a great price on it. I have cruised multiple times on both oceans and rivers, but this was the smallest ocean ship I have ever sailed on. I was a bit nervous about the size and the possibility of waves, but it was smooth sailing the whole time. From the time we embarked until the time we disembarked, the staff did everything in their power to make our cruise great. They learned our names, drink preferences, etc. They were receptive to checking inventory for beer I asked for that was not immediately available. They room steward answered promptly when called. Cannot say enough about the great service and the bright, smiling faces of the crew. The ports of call were very interesting. I had been to Lisbon and Barcelona before, so we did not do any exploring there. Tangier, Malaga, Cartagena, Tarragona, Almeria, and Ibiza were very interesting. I did not expect the weather to be as hot as it was and consequently we could have packed extra clothes this time and would have used them. I had to wash in my sink a couple of times. The shore excursions we took from Wind Star were pretty good for the most part, but I do believe that they are rather pricey. I was able to book some private ones of my own for much less money. The food was very good. The menu could have had some other non-beef or fish options but I managed to find things to eat. The nightlife was okay - we were tired from all the walking and the heat so we didn't need anything too strenuous. The highlight was the Crew Talent show. What an amazing and talented bunch of employees the Wind Surf has. Read Less
Sail Date September 2018
We enjoyed the Viking River of Gold trip but would rate this a 3.8-4.0 versus other European river cruises. Sightseeing in Lisbon and Porto was pleasant and interesting but not at the level of other major capitals. The Douro River valley ... Read More
We enjoyed the Viking River of Gold trip but would rate this a 3.8-4.0 versus other European river cruises. Sightseeing in Lisbon and Porto was pleasant and interesting but not at the level of other major capitals. The Douro River valley was delightful, scenic and quiet but devoid of sightseeing. Side trips to small towns and historic sites required lengthy bus time. Highly recommend the add-on trip to Santiago de Compostela for its historic significance and architectural beauty. Also enjoyed the visit to Salamanca. Note that Viking hotel stays were excellent. Staff and guides were top notch. As for the dining room, food and service was certainly good but not great (if you want fabulous dining take Tauck). In general I would recommend taking all the other river cruises first (Danube, Rhine, Rhone) which have superior sightseeing itineraries and save the Douro for last if you enjoy the river cruise experience. Read Less
Sail Date September 2018
We have cruised with Scenic Tours before and they have always paid a lot of attention to detail. Each shore excursion is planned out to the infinite detail, but if you want to do your own thing then that is fine as well. All the cabins ... Read More
We have cruised with Scenic Tours before and they have always paid a lot of attention to detail. Each shore excursion is planned out to the infinite detail, but if you want to do your own thing then that is fine as well. All the cabins are well appointed with the majority having their own balcony. The beds are like sleeping on a cloud. The room service is of a very high standard. Every member of the crew greet you and make you feel as if you were royalty. If something is not right it is fixed immediately. The meals are abundant leaving you with the need to expand your belt. Everyone is able to dine in the specialty restaurant on the cruise. The wines match the meal being served. But if you do not want wine there is the option of having another type of drink. This is not a cruise for children as there are no activities for children. Read Less
Sail Date May 2018
Everything was perfect. Excellent room - Penthouse Jr suite , Fantastic food, excellent crew and no crowds .You always felt welcomed by the entire staff no matter where you were on the ship. Everyone was so helpful and polite. The ... Read More
Everything was perfect. Excellent room - Penthouse Jr suite , Fantastic food, excellent crew and no crowds .You always felt welcomed by the entire staff no matter where you were on the ship. Everyone was so helpful and polite. The Penthouse suite was so comfortable and spacious with every possible amenity. The bathroom had double sinks , heated floors and towel rack. The room had two separate areas - each with it's own big flat screen TV. A spacious balcony with table and chairs and a great view. We were on the forward, starboard side of the boat on the top floor. It was extremely quite and private but yet accessible to everything. The food was first class all the way as was the wait staff. Nothing was a problem and they were always there to help through out the meal. When you asked for something specific your wish was always granted. All and All you can not do better than a Viking Ocean Cruise. We love Viking so much we just booked 2 Viking Cruises over the next year.When you are with the Best stay with the Best !!!! Read Less
Sail Date November 2017
After sailing with Viking on their river cruises, we were excited to try their ocean cruises. The ship is FANTASTIC!!! Clean, modern and beautiful. The service is superb and the food is amazing. Our cabin was large and we enjoyed the ... Read More
After sailing with Viking on their river cruises, we were excited to try their ocean cruises. The ship is FANTASTIC!!! Clean, modern and beautiful. The service is superb and the food is amazing. Our cabin was large and we enjoyed the balcony where we ate breakfast every day. Our steward was so nice; every time we left our cabin, he would clean and organize for us. We begged him to come home with us. The pools are great and we meet many new friends. We visited Cuba and we were very happy to learn about the country; the guides were very nice and very open in our discussion. And as usual many of the excursions were included. We have reserved another cruise with Viking this fall. The advantage of cruisng with Viking is that we know in advance that it will be amazing!!! We plan to cruise with Viking once a year from now on. Read Less
Sail Date November 2017
We were returning from a driving tour of Scandinavia. The timing of the cruise met our needs. Viking River Cruise experienced; looking forward to a Viking ship. The Viking Sun is a first class experience. Right sized. Lots of space. ... Read More
We were returning from a driving tour of Scandinavia. The timing of the cruise met our needs. Viking River Cruise experienced; looking forward to a Viking ship. The Viking Sun is a first class experience. Right sized. Lots of space. Area for improvement- on board booking for future sailings. After an informative one hour overview, only one representative on board, was insufficient. No email contact. Response to a hand written inquiry on a 2018 cruise from Tokyo to Vancouver was via a voicemail to our Cabin. No return voicemail available. We were advised we were ‘wait listed’. Would receive no on ship booking incentives. Oh well. That said... The overall facilities are fantastic. The Crew was well educated with experience on Regent and Celebrity where we had sailed. We continually thanked the Crew for their ever present smiles and thoughtfulness. Looking forward to our next Viking Salinger experience. Alaska? Asia? Read Less
Sail Date November 2017
What I loved about this cruise and ship: *new, wonderfully laid out ship design *clean, elegant, understated ship design *comfortable accommodations with balcony *best cruise food ever (compared to 3 other cruise lines) ... Read More
What I loved about this cruise and ship: *new, wonderfully laid out ship design *clean, elegant, understated ship design *comfortable accommodations with balcony *best cruise food ever (compared to 3 other cruise lines) *Norwegian waffles! English tea! *enjoyed free amenities, including WiFi and spa facilities *wine served during lunch and dinner, no extra charge *specialty restaurants, no extra charge *beautiful library and lookout *nice stop at quaint islands of the Azores and Bermuda, no charge for excursion My husband and I took this trip after seeing multiple top reviews on the Viking ocean cruises. There were comments about the cruise lines targeting mature (and yes) sophisticated travelers, it didn’t bother us because we enjoy quiet, non-chaotic vacations. While we’ve cruised several times before, this was our first booking the flight through the cruise line. Viking chose a good airline, though in retrospect we should have planned a few extra days predeparture in Lisbon. I would highly recommend this cruise line to those who appreciate a more quiet luxury and all-inclusive value. Read Less
Sail Date November 2017
Our preference is for ships of a decent size able to offer a variety of venues whilst maintaining a high level of service. We dislike smaller ships, ships within a ship, ships with specific areas reserved for specific cabin types or ... Read More
Our preference is for ships of a decent size able to offer a variety of venues whilst maintaining a high level of service. We dislike smaller ships, ships within a ship, ships with specific areas reserved for specific cabin types or titanium plus members etc, continually signing for goods and services, mandatory tipping, crowded spaces etc. We like what we have found on crystal and are beginning to think we’ve found our Goldilocks cruise line. This was our third crystal cruise (2nd on Symphony) and her first sailing after dry dock. We’ve attempted to summarise our highlights and closed by listing our favourite 5 and least favourite 5, I confess we were scraping the barrel to come up with 5 things we liked less!! An email arrived the evening before sailing to inform us that there would be a 24 hour delay leaving port, but that no ports of call would be missed and we were each to receive $150 on board credit for any inconvenience. We felt this was very fair and crystal also laid on a half day complimentary excursion for the additional day in Lisbon although we chose to do our own thing (a highly recommended visit to Sintra.) We are always late boarding so embarkation is a breeze, we then stop by the cabin and head up to the trident grill for a snack and glass of champagne. Because of the delayed departure the emergency drill was postponed to the following day which was nice as we felt more able to relax and have a look round the refreshed areas of the ship. We knew about the dry dock and expected a few glitches; we heard (from a lady in the lift ;-) that some of the deck 9 cabins were not ready and that a number of guests had been accommodated on land for the first night. We subsequently heard that those guests were well taken care of for the inconvenience. Our cabin on deck 8 was as expected although it had not been properly cleaned (several items in drawers and bits of debris on the floor) our room attendant was lovely and we felt bad for bringing these things to her attention, it appeared that someone else had made up some of her rooms. During our conversations we got the impression that the room maids have more work than before (she wasn’t complaining - we were probing) She did however provide us with excellent service throughout the cruise and the shaky start was soon forgotten. The only change in the regular cabin is the new TV and desk chair which now fits under the desk more readily than the previous chair. I had hoped to be able to order room service and check billing / menus etc. through the interactive TV but that functionality was not available on our cruise; hopefully this will change in future. We did on occasion hear the TV in the neighbouring room and whilst not an issue for us it could be if larks and owls end up as neighbours. Internet was spotty, I didn’t have too much trouble but was aware that others did and there was a mention in reflections regarding internet connectivity one day. Again I’m sure these things are all tied up in the refit and will be ironed out. In over 40 cruises across a variety of cruise lines we felt that the entertainment in terms of variety and quality was the best we have ever experienced on a cruise ship and we’re really glad we made the effort to get to most of the shows. The only thing to take the edge from this was the lack of drink service before the shows, particularly as there is no convenient bar serving the theatre. The quality and consistency of food was excellent throughout the ship, bearing in mind that the staff in the main dining room did not only have to adapt to open seating but also a new ordering system on small hand held devices. One evening, two of everything we had ordered was delivered which caused some amusement. There was a short line for dinner on the first black tie night but the wait was not significant. The team was under some pressure though they coped admirably. This was the only occasion when it was noticeable that tables are quite close, on other nights we rarely had a neighbour when seated where the tables are closely grouped together. We were also asked if we would like to join an open table, we chose not to so can’t say how this worked. Wine is now generally served by your waiter although sommeliers are on hand and delivered other drinks (ordered via the servers hand held device) The trident grill functions like clockwork, we’re always impressed by the way the main man keeps those lines short and the rest of his team in check. Sadly there were no fries or onion rings for the first few days which was good for my waistline but piled pressure on the staff as every second guest questioned “when will you have fries” something which they very obviously didn’t have the answer to. The Churrascaria was a delight with the additional opportunity to eat outdoors, it’s nice to have an informal option for those evenings when you just want something simple washed down with a nice cold beer. You have a little card labelled yes please one side and no thanks on the other for when you want the meat to continue coming or to stop. It’s not the easiest thing for the meat waiter to see and perhaps a coloured light or flag would make their life easier. Silk was another absolute pleasure and has its own evening ambience to differentiate itself. We felt the food to be authentic and thoroughly enjoyable. I have a shellfish intolerance and am a little nervous in restaurants where a fair amount of shrimp is used. The staff were wonderfully accommodating and we ended up eating there several times. Umi Uma and Prego are pretty much unchanged in appearance and food offer. What we liked best 1. The phenomenal staff, many of whom are new to crystal though you would never know it. I hate to pick out favourites when they are all so good but on this trip Sophia (waterside and bistro) and Fabio (waterside) we felt were truly brilliant. 2. The transformation of deck 11, the way in which new venues have been laid out gives each a separate and clear identity and a really nice fresh feel. 3. Entertainment was truly fantastic each and every evening and we also loved the greater use of starlight for shows than we had experienced previously 4. Food throughout the ship was outstanding 5. Our fellow passengers – we have never failed to meet wonderful passengers on Crystal and this journey was exactly the same. What we liked least 1. Lack of drink service pre-show in the theatre (especially as the nearest bar is some walk away) 2. Avenue saloon vibe was not the same this trip; we just didn’t warm to the pianist (nothing wrong with him) guess we have been spoiled previously. The plus side to this being a far less woolly head the following day. 3. Movie selection in the theatre was odd, I think we had wonder woman one day followed by Spiderman the next plus a few other oddities in the mix (again just my opinion) 4. Birthday breakfast was a bit of a damp squib, this was the first time we had been to breakfast in the restaurant and we didn’t find it decadent or particularly special, just a bit strange. 5. Although I’ve said the food was top notch throughout we still comment on the use of reformed frozen onion rings with the beautiful steak at dinner. It should be obvious from the list of things we liked least that we thoroughly enjoyed this cruise, in fact we both agreed this was our best cruise ever with the exception of our very first on P&O Canberra in 1992. (I think your first cruise will always be special) We’re struggling to find a crystal cruise to fit our travel plans for next year even though everyone on our sailing received a letter offering ($1000 per room - $500 pp On board credit) for a booking in 2018/19. The only answer is for us to change our travel plans!! Read Less
Sail Date October 2017
We chose this cruise because of the itinerary, which did not disappoint, and the reviews we had read about how great the Journey looked after her face lift. We agree that the ship looked so much better than it did in 2015. The staff was ... Read More
We chose this cruise because of the itinerary, which did not disappoint, and the reviews we had read about how great the Journey looked after her face lift. We agree that the ship looked so much better than it did in 2015. The staff was still amazing and very attentive to all of our needs. The AzAmazing evening was OK, but many people couldn't see well because of the was the stage was set. If you weren't in the first three rows, it was very difficult to see the performers on the stage. Also the cocktails were minimal, poorly set up and few people knew there was food being passed until it was time to go into the show. The food on board great and every venue showed variety and well prepared choices. The drinks package is OK but Azamara upcharges for certain brands that are included in the basic package for no additional charge on Celebrity. A few more bar and lounge areas would be welcome. The cabins didn't do so well, still on the small size for a veranda cabin and please, those showers are impossible. You cannot turn around, no matter how small you are, without hitting the wall or pulling the curtain in. It shouldn't be necessary to book a suite to get adequate space. Read Less
Sail Date September 2017
As longtime cruisers, we were excited to check out the Silver Muse. What could be better than a brand new ship? We were not disappointed. The ship itself is stellar--beautiful public space, smartly designed outdoor space, perfectly ... Read More
As longtime cruisers, we were excited to check out the Silver Muse. What could be better than a brand new ship? We were not disappointed. The ship itself is stellar--beautiful public space, smartly designed outdoor space, perfectly appointed cabins, great decor, etc. Because we were proactive in planning our dining way in advance, the "no main dining room" and "reservations required" policy was not really an issue for us. That said, we were shut out of the Silver Note completely (despite trying to make a reservation 120 days ahead!) and encountered many other guests who had to resort to room service or pizza because they simply could not be accommodated ANYWHERE! This is unacceptable in any scenario, but at this price point it's just flat out wrong. The upcharge is La Dame and Indochine is also offensive; the latter being really not worth it. It would have been nice to have had an "expert" on board to explain the ports in advance. The tour desk was not particularly knowledgeable or helpful with information about next stops. Additionally, how about interactive maps on the TV? We often joked with our fellow passengers, "where the heck are we?" Entertainment is "meh" at best--heavy on classical music and other stuffier options. A comedian/magician/mentalist would have been fun. Service was wonderful and well meaning. The concept of a butler, to me, is silly and outdated. As most people know Silversea (aka Silverhair) caters to an older demographic. My husband and I are "young" 58-year olds and we were BY FAR the youngest people on the ship. Read Less
Sail Date August 2017
We selected this cruise based on the itinerary. We wanted to spend some time in Portugal before boarding the ship. We also appreciated the fact that the airfare was included in the cruise package. We were able to change our flight ... Read More
We selected this cruise based on the itinerary. We wanted to spend some time in Portugal before boarding the ship. We also appreciated the fact that the airfare was included in the cruise package. We were able to change our flight departure for a nominal fee to accommodate the five pre-cruise days spent in Porto and Lisbon. We were also able to fly to a different city at the end of the cruise, at no additional cost. Once on board, we thoroughly enjoyed the service and amenities offered on the Riviera. Staff was most accommodating, dining options were plentiful and shipboard activities, especially those offered through the Culinary Center, were most enjoyable. Also had the opportunity to be pampered at the Canyon Ranch Spa - delightful! We did not book our excursions through Oceania as we have had much success using the Forum through Cruise Critic. We have met wonderful people from all over the world who share our love for travel and food. These friendships have extended beyond our days on the ship - an added bonus. We do want to encourage passengers to take advantage of the specialty restaurants on board the Riviera. Unlike other cruise lines, there is no additional cost to enjoy these intimate dining experiences. We ate at all four and thoroughly enjoyed each meal. In addition, we had an amazing night celebrating our anniversary at La Reserve. Read Less
Sail Date July 2017
We just disembarked from the Azamara Journey....Lisbon to Hamburg. We boarded the ship in Lisbon in an organized fashion. Registration took place in what is the Cabaret Lounge...some computer glitches...but it didn't take long at ... Read More
We just disembarked from the Azamara Journey....Lisbon to Hamburg. We boarded the ship in Lisbon in an organized fashion. Registration took place in what is the Cabaret Lounge...some computer glitches...but it didn't take long at all. CONDITION OF SHIP: My first impression upon seeing the lounge was that the furniture and ship looked worn....which is a turn-off for me. When we finally went down to our cabin, I had the same feeling that I had when I first entered the lounge....UPDATE BADLY NEEDED. The wall paper was buckling off the wall and the carpet was buckling as well...YUCK! Two days after we were on the ship, we received a note requesting that we tell them when they could fix the carpet.....they said they wanted to change it, but what they actually wanted to do was stretch it. While on the ship, they were either stretching or replacing carpet in the hallways as well. The cabin and ship are clean. Bed linens are changed often....I think every other day. I asked for a new plastic shower curtain which they replaced immediately. The common bathrooms around the ship are very clean. FOOD: FANTASTIC AND PLENTIFUL. We had purchased the 3 night dining package and had dinner two nights in the steakhouse. The chateaubriand for two was amazing. The night in the Italian restaurant was O-K. Jason, in the steakhouse, was our waiter both nights and he was fantastic! The service and food in the main dining room is quite good as well. ENTERTAINMENT: As with everything, this is also subjective. The cruise director, Eric DeGray is an extremely talented singer. I wasn't a fan of the "jokes from my grandfather" which he incorporated into his schtick. I've heard most of them before...not too original. The singers and dancers were talented and really worked very hard at their craft. The White Night party out on deck was a very special event with passengers dancing along to the fabulous 7 piece orchestra....while sailing away from Cherbourg. PERFECT NIGHT! The AZAMAZING evening was a drag for me. We went to a church on the outskirts of Amsterdam. Again, a tremendous amount of effort on the part of the staff, but I'm just not a fan of church organ music and soprano singers....painful! Leonardo is new to the ship. He is a sweet young man from Mexico who organizes trivia and kareoake....he was super friendly. CAPTAIN: Captain Johannes Tysse was very visible and friendly. He can be seen around the ship and always has time to chat with the passengers. Soon after we left Lisbon, he informed the passengers that we would be in for rough waters....and the first night was quite frightening...very rough seas. DINING AND HOUSEKEEPING STAFF: There is always "service with a smile".... Whether you request a cup of coffee or extra towels the staff could not be more accommodating. They work under very difficult conditions, trying to keep everyone happy and things running smoothly and some of the passengers can be very difficult to deal with....but they don't take it personally and do their job to the best of their ability. GOING THE EXTRA MILE: We took a trip excursion from Cherbourg to Mont San Michelle. The excursion was 9 1/2 hours. Aside from the tour guide, we had the pleasure of having Heike Berdos, the hotel director, and Alex, the dining manager on our excursion. Although it was their day off, they made sure to be available to the passengers who were in this excursion. What lovely people. EXCURSIONS: The excursions were all very good with the exception of one. The evening canal cruise in Hamburg....a four hour event .... it was awful! After circling the same port and going through some locks in the river.....we got the point! There is only so much one can say about so little. After the first two hours, the canal boat docked and 6 of us said good -by to the guide,grabbed a cab and went back to the ship....we were thrilled to be able to leave this excursion. PASSENGERS: This is not a ship for children. Most of the people on the ship were 70+. I was thinking we would not be doing much socializing on this trip but fortunately we met another couple whose company we enjoyed..and we spent a lot of time together on excursions and dining together. Meeting like-minded people and making friends on vacation is definitely a bonus....but now guarantee that it will happen. Unfortunately, there are always some passengers who leave whatever little kindness and manners they ever had, at home and are demanding and rude to the staff. This is quite bothersome to me to witness. A large number of passengers have sailed on this cruise line numerous times; some even doing back to back trips. They know the staff, the captain and the cruise director and relish the extra attention they are given for being repeat passengers. VALUE: Wine, soda, bottle water are free throughout the day. TIpping is included in price. We felt that this ship offered good value for the money. The food was some of the best I've had anywhere. Writing this review from a hotel in Hamburg as our flight leaves for home tomorrow. Looking forward to that because, "There's no place like home!" Read Less
Sail Date June 2017
I did not like paying for all my excursions off the ship. Being charged additional for 2 of the 4 restaurants on board was very petty. I felt after saying all food was included was a lie. The food was excellent and so was the service. ... Read More
I did not like paying for all my excursions off the ship. Being charged additional for 2 of the 4 restaurants on board was very petty. I felt after saying all food was included was a lie. The food was excellent and so was the service. The pool was closed 2 days do to filter issues and the excersiize facility was too small. Two of the 4 machines were out of order! Not very appealing for a choice for a second cruise! I felt I was overcharged and underdelivered on my cruise package!!! I am a Colonel in a Bourbon Society in SC and the 2 Bourbon selection Jim Beam and Makers Mark were very poor A 2 star Bourbon for a 5 star cruise! You need Blantons and Woodford Reserve at a minimum! Wake up and smell the roses....we did meet 2 nice couples on board and the Artwork was excellent. You did not offer photos as a souvenir or an art show or auction.. Read Less
Sail Date June 2017
We wanted to see Santiago de Compostela and were not disappointed. We were a little disappointed in the food, however; the service was outstanding. Our cabin shower had mold growing around the perimeter and was not dealt with. Our ... Read More
We wanted to see Santiago de Compostela and were not disappointed. We were a little disappointed in the food, however; the service was outstanding. Our cabin shower had mold growing around the perimeter and was not dealt with. Our excursions were excellent, notably Fatima, Lamego, Salamanca, Mateus and Favaios bakery. The scenery along the Douro river was amazing. We were delighted to have a wonderful PD group. Boris, Jens and the guides were very knowledgeable and informative. Eva did an outstanding job in Santiago. The flamenco show could be replaced with something else, perhaps some cultural events. Overall the excursions were great with one exception. The onshore guide at Fatima was less than average. She did little to inform us while on the bus to Fatima and very little when we arrived. The ship overall was good. The staff was very friendly and attentive. We will continue to use Viking as our cruise carrier of choice both river and ocean. Read Less
Sail Date April 2017
This was the first cruise of a pair of b2b cruises from Lisbon to Barcelona. We did our own air, pre-cruise hotel stay in Lisbon, and transfers. Booked transfer from Pedro at Lisbon Taxis. We have used him on other trips. As usual, our ... Read More
This was the first cruise of a pair of b2b cruises from Lisbon to Barcelona. We did our own air, pre-cruise hotel stay in Lisbon, and transfers. Booked transfer from Pedro at Lisbon Taxis. We have used him on other trips. As usual, our ride was waiting for us. In Lisbon we stayed at the Bessahotel. It was fantastic. Great central location, gorgeous rooms, nice breakfast, free wifi, and great staff. They let us checkin early. They had their limo take us to the ship. The Bessahotel was excellent. Our embarkation was quick. Our cabin was ready. Cabin was a large suite with lots of good storage space. I booked this cruise for the ports. The ports were interesting. What I liked best about the ports was being able to dock close to where we wanted to be. Seville was fantastic. Unlike other ships, we were able to sail up the river into Seville. Walked off the ship and walked to the Alcazar in 10 minutes. In Malaga, we were very close to the old city. It was an easy walk into town. In some ports, there were shuttles. Some were free. In Gibralter, we paid for a shuttle. the Discovery event was in Palma at the Juan March Palace. The Palace was a beautiful house which is now a museum. The art was interesting. I especially liked the Dali prints. Local group performed dances. Wine and cheese was served. It was a pleasant way to spend an afternoon. The annoying part of the cruise was the large group of 80 sailing as part of a Tauck tour. The group seemed to take over spaces. They liked to eat in big groups, drank too much, and were quite loud. If I had known that Tauck tours had booked a large group, I would have picked another date. In spite of it, we still had a good time. Happily, we were staying on for the next cruise. The following cruise had no big groups. Second cruise was more enjoyable. Next time that I book a Windstar cruise, I will ask if there are any large groups booked. Read Less
Sail Date April 2017

Find a Cruise

Easily compare prices from multiple sites with one click