My mom and I thought this would be a wonderful trip on a river cruise to Portugal, a place neither of us had ever been. The positive critique 1st, the cabin was nice and the food overall was a 4 out of 5. I found very little of it relaxing because we were always on a very strict schedule: rise early and go to the dining area to eat breakfast before getting on the bus for the daily excursions. ...
We chose this cruise because Viking refused to fully refund a cruise that we had booked for Oct 2020. I made the mistake of canceling the cruise before they did, so they held back $1800 (the trip insurance) which could only be used for a future cruise, while giving my other family members, booked on the exact same cruise, a FULL refund because they procrastinated until Viking cancelled the ...
We wanted to see Portugal. We would have enjoyed more time in Porto. This would have been a better land tour. Portugal doesn't lend itself to a river cruise. The staff was excellent, especially our tour guide. The food was excellent. Our plane reservations coiuld have been better. We almost didn't make our connection from Newark to Denver on the way home. We needed more time to make connections. ...
I have been on numerous Viking cruises and find the service, food, and staff to always be excellent. I have no complaint about that on THIS cruise.
The boat is smaller due to river constraints so the rooms are a bit smaller. Two single beds makes it really crowded. You and your companion better have a good system for 'passing' each other....or spring for a suite. One bed might make it easier ...
Welcome home, peachome, and thank you for taking the time to provide the cruising community with your detailed post-cruise notes. We regret to hear that your Viking experience left you...
The Douro River is famous port and wine country. Unfortunately Viking has a very poor provider of Portuguese wine to complement the fabulous food they serve. This is a wine country cruise and we expected to be treated with excellent Portuguese wine. We were a party of eight who all had the silver wine package--the included wines in the package were either undrinkable or mediocre. We opened ...
Before I start, I’m sorry this is a long review!
My sister and I have travelled extensively on European rivers but for various reasons not with Viking until this year. We had planned this trip for several years but illness and a pandemic got in the way. We were looking forward to our river Douro experience on Viking Helgrim. The cruise had been cancelled and rearranged several times, but ...
The breakfast choices were not as expansive as other river cruises and coffee was poor. Lunch choices as well were limited. Dinner choices were limited and some menus were good but small portions with protein. Deserts were average in taste. If you don’t upgrade to silver spirits your wine will be poor. The ship service was good with the exception of dinner. The staff was slim for this ...
Cabin had sewer gas coming out of the shower drain. Made a terrible odor. Ship personnel knew about the situation but continued to book this and several others with the same issue. Apparently the sewer pipes gather under these cabins for the entire ship and the gases and odor rise up through the shower drains is several cabins on several decks. Ship was completely booked so no where to move ...
I choose this cruise for a Christmas Holiday. It was disappointing because the schedule was changed do to the maintenance on the locks. This could not have been avoided. However, it make for a disappointing Christmas cruise. Instead of visiting the Bakery on Christmas Eve instead of Christmas was a big let down. For Christmas day we just cruised back and forth. There was not any big celebration ...
This was out 5th cruise with Uniworld and the previous 4 were great. We were looking forward to seeing Portugal with same quality. Unfortunately, we were disapppomted. Many of the tours Included excessive free/shopping time, and the meals were below the standard that we had come to expect. There was an emphasis on Portuguese food, but it was not planned with an appropriate consideration for the ...