69 Lisbon Repositioning Cruise Reviews

This was a 12-day Transatlantic Cruise from Lisbon to Boston. I was a little ambivalent about going on this smaller and older ship. I knew it had recently been in dry dock for some sprucing up, so I was curious what we would find. Well, it ... Read More
This was a 12-day Transatlantic Cruise from Lisbon to Boston. I was a little ambivalent about going on this smaller and older ship. I knew it had recently been in dry dock for some sprucing up, so I was curious what we would find. Well, it was wonderful. It looked as though all the carpet and furniture in all the public areas had been replaced. The furniture was comfortable and inviting. And, like all Holland America ships, they absorb people well - I never felt like I was in the middle of a huge crowd. It's a relaxing and very pleasant environment. The food, as with our every other HAL cruise, was really excellent. We had two occasions that were a disappointment, though. One evening in the Main Dining Room, I ordered lamb kabobs. They were terrible - cold, hard, dry. I immediately told our server that I wasn't happy with the dish and he very rapidly brought me something else I chose. So, it really was no problem at all. The replacement was paella, which I thoroughly enjoyed. The other less-than-lovely experience was in the Pinnacle Grill, which is HAL's premium added-cost dining venue. We usually go twice during a cruise because we really enjoy it. This time, however, we cancelled our second reservation. We waited 20 minutes for our appetizer, and about two-thirds of the way through my appetizer I found a 10" hair. The manager was mortified. Then we waited over and hour for our main dish. I was ready to walk out, but it was too late to go to the Main Dining Room. The manager was extremely apologetic, and confessed that they had been having difficulties in the kitchen. Needless to say, despite the excellent food, it was an unpleasant experience. The manager called our room a couple days later to apologize again and to say that he hoped we would come back so he could show us a better time. We didn't return. None of this should be taken as a review of all the Pinnacle Grills fleet-wide. Each restaurant is it's own, sort of like a franchise. Every other experience we've had in the Pinnacle Grill on other ships was top-notch. The embarkation in Lisbon wasn't what we expected. We stay in a Neptune Suite, and on every other cruise, as soon as we check in we're told "feel free to board any time". This didn't happen this time. It was a decent length wait. I don't mean this as a complaint, but as an observation that if they say priority boarding is one of the benefits of having a suite, then they should make sure that happens. One notable enrichment activity: on the sea days, they have America's Test Kitchen, which is a cooking instruction - just like there might be on t.v. Each of them were excellent. As a side note: we are a same-sex couple. We have never had one second of a negative encounter/service because of it. (In fact, for the cruise we took for our 25th anniversary, they decorated our door with balloons and streamer and a huge sign. They also brought a decorated cake to our table.) Our 12 days on Veendam were simply great. I would readily choose this ship to sail on again. Read Less
Sail Date August 2019
They focus on nature and making a difference. I don't like cities on water. I don't like nightclubs and casinos. I like focus on nature, stillness, away from the city. Of the beaten track. Hurtigruten offers this. I like to leave ... Read More
They focus on nature and making a difference. I don't like cities on water. I don't like nightclubs and casinos. I like focus on nature, stillness, away from the city. Of the beaten track. Hurtigruten offers this. I like to leave a small carbon footprint when travelling. I enjoy travelling with older people or retired people. They make for better conversation. The group on this trip was smaller and it made the ship less crowded. The shore activities were great but quite costly. Dining was good with a good buffet and menu in the evenings. The ship does not include wifi and I did not know this beforehand. It cost NOK 1600 for wifi throughout the cruise. It was an unforeseen cost. There should be more clarity on that . I also prefer an all inclusive full board which should include tips etc. No surprises. I loved the entertainment. It was heartfelt and interesting Read Less
Sail Date April 2019
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many ... Read More
We chose this as we wanted to try Viking Ocean and like the shorter length from Lisbon. We also never had done a holiday cruise and Viking did it right. The food, entertainment, bars and lectures were top notch. We have been on many cruises and this was probably the most well designed cruise-ship we have been on to date. We booked again for a colder weather cruise in New England in 2020 and are thinking of the winter Norway cruise in 2022. The food was excellent and the specialty venues were also great. We had the SS package and are wine lovers and had a wide choice of wines by the glass to order. We also got a discount on bottle purchases and enjoyed our French Champagne by the Bottle. If you are interested in cooking classes, sign up right away when you get on board as they do not advertise them in advance. Read Less
Sail Date December 2018
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We ... Read More
This was the sixth cruise my wife and I have taken with Viking--four river cruises and, now, two ocean cruises. We purchased the pre-cruise extension in Lisbon because we wanted to see it on the trip. Overall, the trip was excellent. We are accustomed to a very high standard of performance from Viking and our expectations, for the most part were fulfilled. The ship was immaculate, well maintained and well operated. Most of the time in a crossing is devoted to sea days and rest. The entertainers on this ship were truly extraordinary. They presented music that stretched from classical opera repertoire to Motown. There are no dedicated "dancers" but the singers danced and sang and did so very professionally. They entertained! The crew were friendly as well as helpful and accommodating, including the members of the deck department. They all seemed dedicated to helping passengers enjoy a great vacation--and they succeeded. Stateroom attendants were amazingly thorough and helpful. Our air arrangements were horrible however. We were booked on a United flight that operated an old Continental 737-200. Even though we booked suite accommodations on the ship, we were given some of the least desireable seats on this very over-crowded, filthy and old aircraft. On our return, free-air flight from Miami to Jacksonville we were charged $30 per bag by American Airlines and, again, assigned the very least desireable seats on the very cramped Embaer RJ-45. We could have driven from Miami to Jacksonville and arrive sooner than we did using our Viking Air booked flight. Do not use Viking Air. Be prepared for very leisurely meals in the dining room. Plan for a couple of hours or more at dinner if you choose to take your dinner in the dining room. Service is very slow, even on this ship of only 900 passengers. Or hope that more servers are hired to provide better service. The problem is not the waiters:the problem is that there are too few of them. Afternoon tea in the Winter Garden is a highlight of each day for us. With Viking, you also can expect a robust enrichment program presented by a "Resident Historian" as well as various "Guest Lecturers." Watch the schedule carefully to plan your days in a way that permits you to take advantage of these opportunities. They are wonderful and varied. We were particularly attracted to the presentations of a flautist who talked about music and its relationships to our trip and ports of call. We also heard from an astronomer and had the opportunity to learn about ocean sailing and rowing adventures. Viking is a welcome newcomer to the ocean cruise market. It provides a superior experience and, knowing its careful attention to detail in all its operations, I expect the delays in dining service will be resolved before our next trip, which most likely will be on Viking (but without its air option). Incidentally, there were no children among the passengers and there is no children's program. This is not an experience for children. Read Less
Sail Date December 2018
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute ... Read More
We love the size of the Viking Sun class ships and find the Viking staff very helpful welcoming.The Sun is a 2 yr old ships, which like others (e.g Viking Star) is extremely comfortable. This reposition cruise was a last minute decision to primarily to celebrate my spouse's recent retirement. Viking repositions this ship from Europe to MIA where Vikings starts its World cruise offering. Therefore, the crossing offers only two ports of call (Azores and Bermuda). While most people on board were seasoned travelers, a few people were surprised that even with all the greatest technical advances this ship could rock. While we had a variety of weather, the Atlantic is not a small pond and it can be quite rough. Although I heard some complaints, I was surprised about some very unrealistic expectations. Since, we actually treated the trip as an adventure we loved it and rod ecommend that you take some Dramamine with you on any cruise . We did not need ours and the medical center could provide some, if you got seasick. Based on our sailing history, we would not rate this past cruise as extremely rough. The cabins on board the Viking Ocean are very comfortable, clean and well layout. Plenty of space to move around in with many public nooks suitable for curling up with a good book! The Viking Staff is selected for their "yes, we can" attitude. Although each one us are very unique individuals, the Viking crew is overall very happy and proud to be working for a rapidly growing company which the staff likes with a 90% retention rate over any 10 yr period. Food as expected on a cruise, is abundant, diverse and always delicious. On Christmas Eve the SUN served large steamed lobsters and perfectly executed Osso Bucco in their regular dining room. There were a few caviar offerings at the bars with all daily events and menus for all meals posted on in-room tv monitors. A few times we needed to use room service and while it too was very tasty, it could have been delivered a bit hotter. Although this cruise had only two ports of call there was plenty of entrainment. We do like the fact that Viking does not have a casino onboard. There were some small poker games and Chinese Mahjong available for those so inclined. There are also video tables where you can enjoy playing a computer black jack dealer. In addition to excellent port of call talks, Viking has a number historians, technical experts (e.g driverless car engineering), and musicians discussing their expertise in very simple and interesting presentations. Viking requires that passengers be at 16 years or old, which we found the adults to be quite friendly and open to making new acquaintances. For us, most part we found tables for two available. Since our last cruise, the bars have a greatly expanded selection of quality brands. Since I favor Tanquary Ten, I was pleased that it was available at every bar. and covered by our drink package. There is a night club for dancing and a night cap, but we did not visit it this trip.The cruise director conducted a caroling sing along in the atrium on Christmas Eve, utilizing the classical pianists, the Viking band and even the on board acoustic guitarist. Unfortunately, I did scrap up my leg at the Lisbon Airport and I needed to used the medical staff to heal it. This inconvenience limited my ability to use the abundant spa fitness services on board. The Viking Norwegian spirt shines with very unique spa treatments and many pools located in the spa, in addition to the lap pools and hot tubs found on deck. On the SUN you can elect to start in a hot sauna and then cool down in an ice room with snow. If it is your thing, there are great gym machines exist and in the morning you are invited to yoga/pilates classes. Otherwise, weather permitting, you can take to the promenade and get your exercise by running or walking around the ship with instructions on how many laps constituted a mile. All in all we enjoyed ourselves and would consider going again. We find sailings of this duration suit our life styles very well and while we liked this crossing, there are so many other offers that we have not tried. For example we doing a Panama crossing this month. Happy Cruising! Read Less
Sail Date December 2018
Our 12-day mid-Atlantic crossing on Viking Sun started from Lisbon and ended in Miami, with stopover in two ports - one in Ponta Delgada (Azores), and another in Hamilton (Bermuda). We booked our cruise and flights with Viking direct. ... Read More
Our 12-day mid-Atlantic crossing on Viking Sun started from Lisbon and ended in Miami, with stopover in two ports - one in Ponta Delgada (Azores), and another in Hamilton (Bermuda). We booked our cruise and flights with Viking direct. The first part of the cruise was very rough and bumpy but calmed down as we headed toward west. My husband and I flew on Delta Air’s red-eye flight from New York to Lisbon, arriving on the morning of our cruise. At the airport, the Viking reps couldn’t find our names on their rosters, but it was quickly sorted out and we were able to get on the shuttle bus along with our fellow passengers. We arrived at the Jardim Do Tabaco Pier where the Viking Sun was docked. After a quick check-in, we unload our carry-on bags in our stateroom and headed out to the city. The ship was not scheduled to leave until 11 PM, so we took Uber to Cervejaria Ramiro to have seafood lunch, and then to Manteigaria to pick up half a dozen of Lisbon’s famous pastel de nata. These delicate pastries costs only 6 euros and was very well packaged for take-out. We got back to the ship at 5:15 PM as that’s when the emergency drill was being held and everyone was required to attend. We had some of the pastries as our late night snacks and kept the rest in the mini fridge for later consumption. It was delicious cold as it was warm. Sun is Viking’s 4th ocean liner. Each ship is small, with only 930 passengers. All have the same layout, so you’ll only get lost once. As with everything Viking does, their customer service is TOP KNOTCH! Food on this ship was one of the best we ever had on any of our previous cruises – everything was delicious and fresh! We ate at all the restaurants (including the specialty restaurants) and our favorite was the World Cafe for their variety, choices, and attentive wait staff. Our room was the Penthouse Veranda on the 6th deck. It was very roomy and comfortable and had everything we needed, including his & hers slippers and robes. Bathroom also was roomy, but the shower temperature tends to change by itself. (I suppose we should’ve reported this to the Customer Service but didn’t.) There were plenty of storage spaces in the room, with safe and mini fridge that was refilled daily with drinks and snacks. We had two wonderful housekeepers, Ganang and Nestor, who always kept our room tidy and clean. Our room was in the front of the ship. We quickly realized our mistake in choosing this location when the ship encountered rough Atlantic Ocean! On rough sea days (for which there were more days than I cared to remember), staying in our room was like riding on a roller coaster! We should’ve chosen our room in the middle or in the back of the ship, as that’s where the stabilizers are located. To everyone’s relief, the ocean calmed down as we headed toward Bermuda. There’s self-service laundry room on every deck. Both the washers and dryers are large sizes. The detergent dispenser boxes are located in back of the appliances. You need to press the number that corresponds to your washing machine to inject the detergent into your washer. You need to bring your own dryer sheets and remember to remove the lint when you’ve finished. Nothing beats having clean clothes when I’m packing on the last day! Entertainment – scattered around the ship are the talented resident pianist (who’s also a composer!), a guitarist, and string duo. Beautiful music can be heard everywhere on the ship. There were also many enrichment programs given throughout the day offering many interesting topics, including a presentation of simulated Boeing 757 cockpit by a retired airline pilot, Lou Thieblemont. It was absolutely FASCINATING! Very rarely do I remember anything from these lectures, however, but on this occasion, one speaker stood out for me. His name is Mick Dawson and he ROWED across not just the Atlantic Ocean but also the Pacific Ocean! His lectures were all very inspirational. I used the gym’s rowing machine for only 10 minutes and I had enough. I can’t imagine rowing for grueling 189 days straight in the Pacific Ocean (a Guinness World Record!) Meeting such an AMAZING individual was worth taking this cruise! I bought his pre-signed book at the ship’s boutique – a Christmas present for myself. Nightly show was at 9:15 PM. Seats are limited, so you need to arrive early. Sometimes we caught the show, sometimes not. Viking Sun’s singers and band are all very talented -- as well as the guest magician, Stephen Williams. We thought we’ve seen all the magic tricks in the book, but he surprised everyone! Don’t miss his show if you see his name on the program. Heading the entertainment dept is Viking Sun’s mezzo-soprano cruise director, Heather Clancy, who looks like a school headmaster until she started singing Carmen. Her assistant is Brian Rodriguez, a tenor, who we had the pleasure of hearing him sing Beatles last year when we were on Viking Sky. LivNordic Spa – there’s no extra charge for using the ship’s thermal spa. Space is very limited, but we always found a place to soak or to sweat. We were disappointed that none of their four hot benches were hot. Each bench was lukewarm at best. (This was also true on Viking Sky.) I booked the spa’s Deep Tissue Massage for both of us before leaving home. My masseuse was Ingrid and she was very good. She removed all the tightness from my body and my muscles felt relaxed afterwards. My husband on the other hand did not cared for his masseur, who not only had garlicky breath, but also did not have enough strength. I tried to book another DTM with Ingrid for us, but she was all booked. Gym – had plenty of exercise machines and equipments. We found that going there early in the morning was the best time to use the treadmills. There is a separate room for stretching and for weight lifting. Food/Drinks – the executive chef on this ship is Thomas Noack, a very capable young chef. He was always walking around the World Café, making sure that everything was properly prepared. Food was very good no matter where we ate. One afternoon, they served lobster salad in the pool area. We liked it so much we got a second plate! I highly recommend Viking Burger at the Pool Grill and Mamsen’s waffle at the Explorers’ Lounge. We did not care for Manfredi’s rib eye. The steak was very fatty so we cut most of it off. Looking at other people’s plates, we could see that others also felt the same way. The second night at Manfredi’s, I ordered their seafood special, which turned out to be king crab legs. It was very meaty and very buttery -- VERY good! I wished I had order that the first time. As with other Viking cruises (from their river to ocean cruises), majority of their passengers belong to the older demographic. We are empty nesters but not yet at the retirement age. We enjoyed talking to many of the passengers and found conversations interesting and entertaining. We only had a problem with one particular couple, possibly the oldest couple on the ship (the husband was a few days shy of his 89th birthday), whom we found annoying. They acted like the ship was their private vessel! One incident happened on the morning we docked in Bermuda. My husband and I were having breakfast at the World Café and admiring the beautiful view outside, when we heard this elderly fellow making a lot of noises behind us. There were plenty of empty tables nearby, so we didn’t’ know what the problem was. Apparently, where we were sitting, had the best view of Hamilton, and that’s where this couple wanted to sit! The guy was huffing and puffing with all his might that I finally offered to give up our seats to them. A wait staff quickly stepped in and usher this couple to a nearby empty table by the window, even as the guy continued to complain that our seats had a better view. (Personally, I don’t think there’s any bad view in Bermuda, but go figure!) They were the only rude people we met on this cruise. Majority of the other passengers were polite and gracious and we enjoyed their company. Overall, we had a wonderful time on Viking Sun! From beginning to end, everything was well organized and stress-free. Viking is our favorite cruise line and we look forward to be onboard again! Read Less
Sail Date December 2018
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with ... Read More
The restaurant service was slow. Over 2 hours for dinner is SLOW. The World Café food was better than the sit down restaurant. Ship's stabilization system was not up to a wavy transatlantic crossing. The cabin was noisy with squeaks and creaks. The sounds of the sea hitting the ship was annoying The ship's design seems more for the Caribbean or the Mediterrian as opposed to the Atlantic. The ships stabilizers did a poor job and seems to be operating like a step motor one or two steps behind were they should have been. The gym and pools were great. The spa was way above average. The 3 hour opera show was a poor idea. I walked out because there was no full translation on the screen. I liked the entertainment in the atrium. There were 2 missing singers from the first 7 days of the voyage. The band was great. I liked the four singers. Read Less
Sail Date December 2018
The dinning room service was spotty. I think they got a lot of new people for this sailing. Improperly served courses, missing courses. But there was also impecably trained staff too in the dining room. Other than the dining room, the ... Read More
The dinning room service was spotty. I think they got a lot of new people for this sailing. Improperly served courses, missing courses. But there was also impecably trained staff too in the dining room. Other than the dining room, the service was great. We only made two stops on this cruise so our touring was limited. We took the free offerings. Nothing special. And the weather didn't help in the Azores. The cabin and bathroom were well laid out with plenty of electrical charging points for all our electronics. No adapters needed. Plenty of storage. Great lighting. The ship feels uncrowded. No lines for anything, except maybe ice cream. The free do-it-yourself laundry was great. However, the people using it were just plain rude, leaving their items in the machines after the cycle was finished. It was a mess. I suggest that anything left in the washer should automatically be put in the dryer and run. This way they don't show up 2 minutes before you need a dryer and then put their stuff in, delaying you from drying your clothes by a whole dry cycle. Read Less
Sail Date December 2018
Staff is friendly and courteous. Food was exceptional, could have been more by the way of entertainment perhaps, especially on lengthy sea days during cold weather. Overall one of the best cruising experiences I have had. We have ... Read More
Staff is friendly and courteous. Food was exceptional, could have been more by the way of entertainment perhaps, especially on lengthy sea days during cold weather. Overall one of the best cruising experiences I have had. We have already booked another Viking sea cruise for 2019! For anyone who is considering the liquor package, I highly recommend it. The wine selections are excellent and the liquors are top shelf.... well well worth the money. The spa area with the heat, cold, and salt water therapy is outstanding and never crowded. The locker situation leaves a lot to be desired however. The lockers should open and lock with your key card. Very few of them worked and a steward would have to come to lock or unlock your locker... a bit annoying.... when you set aside the minor inconveniences you’ll realize that you have had a really good experience with great staff and you will meet some very interesting people. Read Less
Sail Date December 2018
We have sailed on Serenity several times before and love it: huge interior spaces for the number of passengers; outstanding service; delicious food; provocative speakers; exciting evening entertainment. But, the ship has shown its age ... Read More
We have sailed on Serenity several times before and love it: huge interior spaces for the number of passengers; outstanding service; delicious food; provocative speakers; exciting evening entertainment. But, the ship has shown its age and the formal, fixed seating dinners belong to a bygone age. Thus we were anxious to see the remodeled ship featuring new dining options. Smooth embarkation in Lisbon. The big changes, aside from decorative finishes throughout are revamping the formal dining room as Waterside--more like a suburban country club than a banquet hall--and creation of new deck 11 evening dining venues--one Asian and quite nice and the other a Brazilian style steak house that I find of limited appeal. Why? It really is not that much of a physical transformation for a part of the buffet area set aside for it but mostly because who wants that much food at night after being well fed all day. One of our preferences for Serenity over its very similar sister ship Symphony is the much larger Avenue Saloon where for years one was regaled by an outrageously bold piano player singer who had a devoted following. On this cruise his replacement was a bid disappointment. Serenity has a large physical fitness area and good classes there. We will sail both Crystal liners again particularly on the extended crossings. Read Less
Sail Date November 2018
We wanted to cruise on prinsendam one last time before she was sold. We flew to lisbon and was very surprised on what a nice city it is. Saw jeronimos monastery which is over 1000 years old. alfama area tiles, narrow streets and churches. ... Read More
We wanted to cruise on prinsendam one last time before she was sold. We flew to lisbon and was very surprised on what a nice city it is. Saw jeronimos monastery which is over 1000 years old. alfama area tiles, narrow streets and churches. bought a cork purse as cork is a big product over there. good food, tried green wine and inexpensive city. ponta delgada is a nice city to walk around plus it was a nice day. Praia di victoria azores we took a cruise tour was a nice full day. A good way to see the island. Biscoitos black lava rocks, mt brazil, churches,nice island tour. nice transatlantic cruise. captain dag is a very hospitable and friendly person. he did extra nice socials. He will be retiring with the ship. We enjoyed the size and cabins on the ship. This was a last minute cruise but everything went smooth. Read Less
Sail Date October 2018
Celebrating a birthday and an anniversary. We knew that Silversea would enable a trouble free voyage. Our Butler and Maid decorated our suite for the birthday/anniversary celbration with clever towel art and balloons. Our fridge was ... Read More
Celebrating a birthday and an anniversary. We knew that Silversea would enable a trouble free voyage. Our Butler and Maid decorated our suite for the birthday/anniversary celbration with clever towel art and balloons. Our fridge was constantly restocked with our favorite beverages. Our every need was cared for (including some seasickness tablets on the occasion that they were needed. The food was simply amazing with the specialty restaurant La Dame serving on eof the best meals we have ever enjoyed. While we did not take part in the entertainment at night (being early to bed folks) we did enjoy the lectures. And the Bingo. And the Trivia contests. The dining options enabled us to enjoy what we wanted when we wanted it. And when the (free) WiFi went out on deck 4 and 5 we were presented with a $300 credit. A really fine gesture for a porblem that was not foreseeable. What can I say? It is Silversea.. Read Less
Sail Date October 2018
In August, 2018, we first cruised along the coast of Croatia on Le Lyrial. It was fabulous-great weather, beautiful scenery with clear bright skies and turquoise waters. Our choice to do the Laperouse cruise was in part due to coordinating ... Read More
In August, 2018, we first cruised along the coast of Croatia on Le Lyrial. It was fabulous-great weather, beautiful scenery with clear bright skies and turquoise waters. Our choice to do the Laperouse cruise was in part due to coordinating it with the end of the Croatian cruise on Le Lyrial. We had a wonderful week in between the two cruises in Portugal before embarking on Le Laperouse. The interesting feature of Le Laperouse was its attention to live Jazz during the cruise, the intimate size of the ship and the service we received. On both ships we were treated with a great deal of personal care. Our cabin stewards were attentive and thorough. The dining choices were quite varied and the menus were delicious. Our wine stewards were quite helpful with pairing delicious tastes to complement our meals. We very much enjoy meeting with other English speaking guests and having lively discussions with them. The Captain and the cruise directors are very good at organizing get together sessions-both formal and informal. We had a very informative group discussion with the French guest journalist on Le Laprouse, Ms. Christian Makarian. It was a much appreciated chance to listen to viewpoints from all over the world concerning global affairs. We only wish it could have been longer! Our dinners at the Captain's table are always the highlight of our cruises. Thank you for allowing us the priviilege to dine with them. It is wonderful to share conversation about informative and cultural experiences with the Captains and his guests. It is the best! We also enjoy the time the Captain's Bridge is available for touring. We are big fans of seeing the intricacies that it takes to operate your ships. In closing we would like to express our appreciation to all the ship's staff that complete the making of our trips with Ponant so enlightening. We look forward to many more to come. Read Less
Sail Date September 2018
I just took my first cruise on the Azamara Journey and was highly impressed with the ship, crew, food, and friendliness of the passengers. I had received an extremely good deal on an obstructed ocean view cabin and luckily was able to ... Read More
I just took my first cruise on the Azamara Journey and was highly impressed with the ship, crew, food, and friendliness of the passengers. I had received an extremely good deal on an obstructed ocean view cabin and luckily was able to select cabin 6036, which is between lifeboats and thus not very obstructed. I was pleasantly surprised how well laid out this cabin was and it was totally acceptible for one person with alot of closet space. The bed was extremely comfortable and the pillows were soft and easy to sleep on. I enjoyed the smaller ship experience and how friendly the passengers and crew were. The service was exceptional and the food was much better than other, larger ships I have been on. I liked the way the buffet was arranged at dinner with tablecloths and candles, so you felt like you were in a restaurant rather than a cafeteria setting. The ship tours were more expensive but they were much smaller than other ships, with an average participation of about 12-15 persons per tour. It was simple to get on and off the ship and particularly convenient to be docked closer to the ports. I booked several other cruises on Azamara because I felt the higher cost of the line was definitely worth the enhanced experience. It is especially good for solo travelers as Azamara seems to cater to those traveling alone, and the passengers are so friendly and welcoming to everyone. Read Less
Sail Date June 2018
We took a our first cruise on Regent in May from Lisbon to London and we were blown away. We have taken Crystal in the past on some 15 cruises, and now we find ourselves remiss for patronizing a good cruise line (Crystal) when there was ... Read More
We took a our first cruise on Regent in May from Lisbon to London and we were blown away. We have taken Crystal in the past on some 15 cruises, and now we find ourselves remiss for patronizing a good cruise line (Crystal) when there was such a much finer cruise line (Regent) out there. Regent beats Crystal in room quality, service, staff, food, athletic facility, spa, public areas, embarkment, and in a very big way, in excursions. Crystal does have better entertainment, but overall this is a minor item to us. Further, Regent is not as pretentious as Crystal by declaring itself the "best" cruise line, and Regent does not push purchasing photos at every conceivable instance as Crystal always does. And even the passengers on Regent appear to be more polished and polite than those we have encountered on recent Crystal ships. Perhaps Crystal is yesterday's cruise line, but Regent is today's. Special compliments to the Regent's ship management. The attendants for the rooms were almost invisible, yet their job was always complete in a timely manner. Similarly, we were treated excellently by the food mangers in the various restaurants. Our favorite restaurant was Prime with the bone-in ribeye. Every excursion seemed better than the one before! Thank you Regent-job excellently done! Read Less
Sail Date May 2018
Just did the Mid Atlantic crossing on this ship from Lisbon to Miami. First off the ship in nicely laid out. Really liked all the quiet areas of the ship where you could play games or read a good book. We had a deluxe verandah cabin and it ... Read More
Just did the Mid Atlantic crossing on this ship from Lisbon to Miami. First off the ship in nicely laid out. Really liked all the quiet areas of the ship where you could play games or read a good book. We had a deluxe verandah cabin and it was very comfortable. Especially liked the heated bathroom floors. Our cabin steward was the best one we have had after 17 cruises. I really liked the promenade deck, one time around was 1/4 of a mile. The two specialty restaurants were very good. Service in these restaurants was good to excellent. Embarkation was a breeze, again the fastest we have had in 17 cruises. I would have liked a ship with a casino but we knew that this did not exist on the Viking Sun well before we boarded. Ate dinner in the main dining room two nights, the first night the service was poor. They failed to deliver all of our group of 6 appetizers on time as well as some being appetizers that we did not order. The next visit we made was vastly improved in service. We did however eat at a different table with different waiters. The world buffet restaurant was okay but the passenger flow in this area can be congested especially for breakfast. The waiter service on both pool areas was poor to good. Almost seemed short staffed in a way and or not sufficiently trained. Because of inconsistent service I found myself clearing the table of dirty dishes and getting myself something to drink. Sat by the main pool 5 days reading a book, I was offered water twice but not once did a waiter or waitress ask me if I wanted something to drink. By the way I had purchased the silver spirit drink package before the cruise. So if I wanted alcohol I would have to go to the bar and get it myself. I have been on Oceania cruises before and this was never an issue. Getting off the ship did not go well, we were supposed to be off the ship at 7:00AM and on our bus to the airport at 7:30. We could not leave ship until 7:25AM, so something went wrong here. Not sure what the problem was. I was debating to rate this ship either 3 or 4 and decided on 4 because of an overall nice layout and design of the ship. I still prefer Oceania and Celebrity but would consider Viking again if the deal and itinerary were right. Read Less
Sail Date November 2017
We were looking for a transatlantic cruise for relaxation and comfort. Viking Sun exceeded our expectations. The well trained staff offered excellent service, not only with fulfilling our requests but anticipating our needs. The design and ... Read More
We were looking for a transatlantic cruise for relaxation and comfort. Viking Sun exceeded our expectations. The well trained staff offered excellent service, not only with fulfilling our requests but anticipating our needs. The design and decor of the ship was very attractive with attention to color and comfort detail. Bookshelves stocked with books that would appeal to anyone were scattered throughout the ship. There was always a cozy quiet place to read or simply relax. Dining venues and options were always available from the specialty restaurants to the less formal World Cafe, Pool Grill and Mamsen's. There was something for everyone. The entertainment was diverse - lectures on a variety of subjects, cooking classes, wine tasting classes, ballroom dancing, board games, music, theater shows, movies, and much more. Very impressive to us was that there was absolutely no pressure to buy anything. Attractive stores were available to buy duty free items but so sales pressure. And, there were no photographers ready to snap and urge one to buy. Having heard of these things from fellow travelers on other cruises, this was a big plus for us. If it sounds like we are impressed with Viking - we are, very much so. In fact we have already signed up for another of their cruises next spring. Read Less
Sail Date November 2017
We chose the cruise to see how Viking compared with the other transatlantic we have done. Other than Azamara, this was the smallest ship we sailed in. The Sun was spanking new and nicely decorated, with much Scandinavian art on ... Read More
We chose the cruise to see how Viking compared with the other transatlantic we have done. Other than Azamara, this was the smallest ship we sailed in. The Sun was spanking new and nicely decorated, with much Scandinavian art on display. It was a comfortable ship even on the few days we had some moderate waves. We especially enjoyed the entertainment, provided by the very talented but small group of singers and dancers. The ship's house band, and especially its pianist-conductor, were very good and all the shows were very entertaining. We appreciated hearing some classical music. The lecturers aboard were fairly interesting, but seemed to be scheduled at odd times. We especially enjoyed the ones given by a gentleman who was an author and filmmaker and showed scenes from old movies. Our major disappointment was with the food on the ship. We did not care for the menu selections in the main restaurant, nor did we think the selections both in the buffet and the main dining room were very well prepared and/or tasteful. On the occasions that we ate in the speciality restaurants, we were much more pleased. Another disappointment in the main dining room, was the problem in sitting at a table that we could shared with others. We enjoy doing this in order to meet more people, and this did not seem to be encouraged on this ship. Read Less
Sail Date November 2017
The food was great! Not the kind of food that you have to have alot of. The smell, visual and taste was enough to satisfy. There was no expensive "umbrella drink" hard sales, or casino (which was good). We were surprised that our ... Read More
The food was great! Not the kind of food that you have to have alot of. The smell, visual and taste was enough to satisfy. There was no expensive "umbrella drink" hard sales, or casino (which was good). We were surprised that our lecture speakers were all old, white men (5 of them). Is there no woman that has something interesting to speak about to (dare I say...) a ship full of women???? My largest disappointment was that the Viking bed sheets gave me contact dematitis. The soap they use and the scratchiness of the sheets surprised me! When I asked my steward if there were other sheets on board that were less scratchy she said "no"! On day 3 (after mentioning the concern each day) I was given 2 pillows that were washed without laundry soap. This helped...but I still continued to get rashes fron the sheets themselves! I would have thought that a line (like Viking) would have soft, allergy-free linens. We thoroughly enjoyed the French cooking class (extra $) worth the experience. The wine at lunch and dinner was a nice touch, except it was all French wine...and the same taste each day. It would direct you to purchase the beverage package for "the experience" of dining/pairing. If you are just looking for wine without a pricetag...it is fine. The music offered on the ship was perfect for us (guitarist, pianist and 3 piece orchestra. Evening shows were good. Loved the movie afternoon with popcorn. For us...one of the greatest things Viking offered was the cappacino bars. What a treat! So...we had the great and the missed on this trip...our expectations being met in some areas and fell wayfully short in other areas. Read Less
Sail Date November 2017
We really like the ocean crossings and traveled once before on Viking. This cruise was as wonderful as the first. Embarkation went seamlessly and we were allowed into our cabins a bit early. Cabin was roomy and comfortable. All dining ... Read More
We really like the ocean crossings and traveled once before on Viking. This cruise was as wonderful as the first. Embarkation went seamlessly and we were allowed into our cabins a bit early. Cabin was roomy and comfortable. All dining venues are really good on board Viking. We enjoyed Manfredi's and ate there a few times; we skipped the Chef's Table after eating there once on a prior cruise -- just don't like not being able to have a choice of things. The main dining room is definately as good as the specialty dining. The movies in the room were good and we enjoyed the facilities on board. Service is outstanding -- the entire crew really goes above and beyond. Our one real disappointment was the transportation following disembarkation in Florida. We arranged with Viking for a private car to take us to the airport. This was prepaid and not cheap. We followed instructions from two different Viking reps inside the cruise terminal for finding the car only to discover that there was no car, and the representatives outside the cruise terminal had no idea what we were talking about or where to find this car. Of course, you cannot go back inside the terminal to get a Viking person. After literally an hour (seriously, an hour -- we were afraid of missing our plane!), finally a Viking person seemed to find that someone had indeed ordered a car. He called it and 30 minutes later it appeared. Will NEVER use Viking transport again -- we'll take cabs or call an Uber. Read Less
Sail Date November 2017
This was a Trans Atlantic Cruise, the first for The Viking Sun, but not the first for my spouse and I. The ship is lovely in every way. It's comfortable, uncrowded, quiet, and supremely well appointed. If it were rated as a hotel (and ... Read More
This was a Trans Atlantic Cruise, the first for The Viking Sun, but not the first for my spouse and I. The ship is lovely in every way. It's comfortable, uncrowded, quiet, and supremely well appointed. If it were rated as a hotel (and after all an ocean cruise ship today is a floating hotel/resort) it would be 5 star. The spa is beyond belief. It is open to all passengers unlike on most other cruise ships we have been on. The spa pool is wonderful, as are the hot and cold rooms. The fitness center overlooks the side of the ship instead of the front or rear. It took a bit of getting used to this view while using some of the exercise equipment. The equipment was all new and very state of art. The service in the room was outstanding, with water and towels being provide without needing to ask. What was lacking were daily classes such as a morning stretch class, or ab class, or something such as this. There were classes, but they did not take place daily and weren't specifically stretch, or something like that. The main dining room, called "The Restaurant" needs a new name. The service was excellent, the quality was very good, but the preparation was not up to the standards that one expects on a luxury cruise cruise or fine hotel. As for the alternate dining at Manfredi's Italian was marginal and way too noisy. We dined there twice and both meals were not very good and most certainly not very Italian except by name. The Chefs Table is best described as silly dining. The menu items were interesting and a few of the dishes were quite good. But the dishes didn't work together to make a meal. I would not waste my time eating a dinner in this restaurant. The World Cafe offers the best prepared food on the ship. We don't enjoy buffet dining. But we found ourselves eating at the Cafe one evening after a long day ashore. We had to go back there a few more times because their menu was the same as in "The Restaurant" and was prepared better. As for "The Restaurant" my recommendation is to change the name to "The Dining Room" Fine hotels don't serve fine meals in a restaurant! Read Less
Sail Date November 2017
Everything was perfect. Excellent room - Penthouse Jr suite , Fantastic food, excellent crew and no crowds .You always felt welcomed by the entire staff no matter where you were on the ship. Everyone was so helpful and polite. The ... Read More
Everything was perfect. Excellent room - Penthouse Jr suite , Fantastic food, excellent crew and no crowds .You always felt welcomed by the entire staff no matter where you were on the ship. Everyone was so helpful and polite. The Penthouse suite was so comfortable and spacious with every possible amenity. The bathroom had double sinks , heated floors and towel rack. The room had two separate areas - each with it's own big flat screen TV. A spacious balcony with table and chairs and a great view. We were on the forward, starboard side of the boat on the top floor. It was extremely quite and private but yet accessible to everything. The food was first class all the way as was the wait staff. Nothing was a problem and they were always there to help through out the meal. When you asked for something specific your wish was always granted. All and All you can not do better than a Viking Ocean Cruise. We love Viking so much we just booked 2 Viking Cruises over the next year.When you are with the Best stay with the Best !!!! Read Less
Sail Date November 2017
I Had travelled a Viking river cruise earlier in the year for the first time and really enjoyed the trip so, when this transatlantic special came out in my email I thought I would give it a try. I am so glad I did. The staff, food, ... Read More
I Had travelled a Viking river cruise earlier in the year for the first time and really enjoyed the trip so, when this transatlantic special came out in my email I thought I would give it a try. I am so glad I did. The staff, food, rooms, and ship were amazing. Truly a wonderful experience. The entire staff was more than helpful and friendly. The accommodations were also more than expected. I especially liked the room service, the food was always hot and prompt. The entertainment was also very talented. I really can't think of anything negative. As for the excursions, we also enjoyed them, but would have liked to spend a little more time in Bermuda. There really was just barely enough time to enjoy the port. We enjoyed our trip so much that we booked another trip on the Sun for Nov 2018. Can't wait to go again. Oh and we are leaving for our second viking river cruise in 25 days! I think that says it a lot for Viking. Read Less
Sail Date November 2017
We've heard so much about Viking Ocean that we wanted to give it a try. The price was right as was the itinerary: Lisbon to Miami. The pre-cruise stay was at a hotel in the heart of the downtown area, thus, far more expensive than ... Read More
We've heard so much about Viking Ocean that we wanted to give it a try. The price was right as was the itinerary: Lisbon to Miami. The pre-cruise stay was at a hotel in the heart of the downtown area, thus, far more expensive than the type of hotel we would normally use. The city tour was a bit short for the price. This was our 3rd visit to Lisbon, and it's a great city to visit. Dining options: Restaurant: superb menu with food prepared superbly World Cafe: Buffet: amazing -- "hot" breakfast food was actually hot; evening dinners were varied and, to be redundant, superb Manfredi's Italian: best food on the ship, where almost all food was superb Chef's Table: fixed menu, not much in the way of choices. Mistake to even try it, a mistake we won't ever repeat. Room: we were upgraded to a 'junior suite" which happened to be a handicapped accessible room. For a wheelchair dependent person, it would have been superb. For us, the deficiencies (no place to put the soap, shampoo, etc) outweighed the positives. In addition, the ship was on its initial mid-Atlantic cruise. Ship had too many repairs in and around our room. Read Less
Sail Date November 2017
This was our first Viking Ocean Cruise (We had previously been on a couple Viking River Cruises.) and our first Atlantic crossing. It won't be our last! Everything was perfect from booking to disembarking in Miami. Because the ... Read More
This was our first Viking Ocean Cruise (We had previously been on a couple Viking River Cruises.) and our first Atlantic crossing. It won't be our last! Everything was perfect from booking to disembarking in Miami. Because the Atlantic crossing has few ports to visit, my wife and I were both concerned about so many days at sea. We should never have been concerned as we were kept busy beginning in the morning with a great breakfast followed by a workout in the beautiful fitness center and spa. The pool, lectures and other provided activities kept us busy throughout the day. Lunch either poolside or in one of the dining areas was always great. Dinner in the evening was followed by a show and then either dancing and drinks in Torshavn, a movie under the stars or maybe a brisk walk around the deck. We have cruised with at least 6 other cruise lines in the past, but none compared with Viking. From the absence of photographers always wanting to take your photo to complimentary beer, soda and wine provided at lunch and dinner it quickly sets Viking apart from the others! The free speciality restaurants were amazing. If you like steak, don't miss the ribeye at Manfredi's! Entertainment was low key but always fun and entertaining. Don't expect a Vegas casino type production, but do expect to have an enjoyable hour of entertainment. We enjoyed our first ocean cruise with Viking so much we have our second one planned for October. Read Less
Sail Date November 2017

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