The booking was triggered by a trip over Christmas and New Year with the destination Central America. Added to this was the cruise line's "reputation" in the premium segment.
The ship is a very new ship (built in 2023) and therefore the condition of the ship is of course top.
The cabins leave nothing to be desired. They are beautifully furnished and offer plenty of space and storage space. ...
Upon trying to speak to representatives of the cruise line about the situation, first they ignored my calls, then they said that they were never contacted by me or anyone else on the cruise. Then, when I contacted the credit card company, someone emailed me to say that they don't make any decisions, but they see that a cruise credit was offered for a future cruise to a list of passengers, ...