WE love Oceania Cruise Line. We didn't specifically choose Insignia, we choose the itinerary. That being said, being on Insignia was an added bonus. This was our third adventure on Insignia. From Captain Flokus to crew members, the vessel is small yet large and very personal. The food was excellent. Booked on Marina this October. Cusomter Service, specifically, William Park, is extraordinary! The ...
We wrote to Oceania with a complaint over two weeks ago. Haven't had even the courtesy of an acknowledgement. Sums them up! Here's what we had to say:
Oceania failed to meet our expectations. Put simply, the product quality isn’t adequate for the price paid. Although this was our first time sailing with Oceania, we’re experienced cruisers on Azamara, Silversea and Windstar. Our observations are ...