We chose this cruise because it was going to Antarctica at the time that suited us. We have sailed Regent before and had good reviews of Oceania. How wrong we were. This cruise was awful from boarding queues to the end. Oceania at minimum misrepresented this cruise and at worst, outright lied about the ship's amenities. Let's start...
Boarding
Disorganization was so awful in Lima that ...
Looking for a three-fer: Machu Picchu, Panama Canal, and Chichen Itza, BUT
1. Turmoil in Peru - no Pre cruise visits
2. Canal - cool; bucket list, but poor excursions
3. Railroad repairs blocking roads, no Big Mayan event.
1 of 3 done.
Cabin and floor crew - outstanding - 10 floor
Dining - good specialties, fair grand dining room; Terrace - just no.
Food availability limited - ...
My spouse and I are experienced cruisers. On this voyage we sailed from Lima,Peru to NYC via the Panama Canal. The trip was adversely impacted by an outbreak of gastrointestinal illness(probably Norovirus) which can't be blamed on Oceana. However, their response was a disaster. Numerous activities were curtailed or canceled, and venues closed,even those unrelated to food or bathroom services, ...
Thought this would be a journey of a lifetime
Positives
Cabin Good cabin staff Harold & Joycelen excellent
room sevice good
Guest entertainers Good
Guest Lecturer Dr. Ron Orenstein excellent
The Patio service excellent
Waiter in cabaret lounge Armadeo excellent
Negatives
Check in not very good.
Azamara badly damaged suitcase in transit
Food and service in ...
Some stops were boring, food has gone down, quarantined without much consulting with nurse or Doctor and whole ship under watch for illness. Quarantined for 48 hours while some for just 24--communication was very poor about this issue. Many complained about service in some areas especially the dining room and I felt the rooms needed a major cleaning especially the carpets
But we still had ...
We chose this cruise for two reasons. One- the itinerary, we always wanted to cruise the Chilean fiords and Cape Horn, and two we were willing to pay the premium for Business Class air and fee free excursions and amenities etc. We expected exceptional service and support. The service by staff was very good and many of the excursions were outstanding. But the ship was tired. We had elevator ...
I have to agree all that has been said regards the lack of communication on this ship during the gastric virus outbreak,
Marina is a beautiful ship.The food very good and the staff we saw,work very hard and are a benefit to the company.
But,we could not understand how the captain allowed some aspects of the ship open.Why could we not put dollars in the laundry machines,yet we could put ...
I have been very fortunate to have travelled extensively my whole life, and I have been on many cruises. I just finished the Oceania cruise - Eternal Enchantment (16 Jan - 3 Feb 2018) and the pre-cruise tour - Machu Picchu (13-16 Jan 2018). This was the most expensive cruise (about $28,000 CAD) we (myself and my spouse) have been on, and it was also the least enjoyable cruise we have been on. ...
Cruise Lima to Papette with Marina
First checkin procedure in Callao
We were dropped off by taxi and there was already a row of a few hundred people. It certainly took almost 2 hours before we were at a bus. We had to put our suitcases ourselves in the storage space of the bus and board ourselves. No employee of Oceania is present. We had been standing in the hot sun for a long time and ...
This was our third cruise with Oceania (all on the Marina) and around 18th overall, and the first where I've felt the need to write a review on this site.
Embarkation: Not a great start. In Lima we waited an hour in line in the afternoon sun and heat at the entrance to the port to get on a bus to the ship. The only Oceania presence was a small canopy with the logo on it where you finally ...