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2 Helpful Votes
Sail Date: December 2018
I had told my husband that my bucket list was to see Machu Picchu and had been since high school. So we booked on the Pursuit. We had heard there were problems with food etc but to us it’s just something that will happen because it’s a ... Read More
I had told my husband that my bucket list was to see Machu Picchu and had been since high school. So we booked on the Pursuit. We had heard there were problems with food etc but to us it’s just something that will happen because it’s a new ship with new staff learning the ropes with seasoned staff from some of the other ships. We never went on this cruise with high expectations because of the nature of where we were, where we were heading and the type of conditions in weather etc we could face. We were very lucky with the weather overall being nice with the odd rain but expected in snow capped mountainous areas. Our adventure to Machu Picchu was fantastic, 5 star hotels all the way, absolutely 4 wonderful guides who met our every needs. All 21 of us got along famously and we all agreed it was the highlight of the whole trip. As one of them said, the guides did everything except put the toothpaste on our toothbrushes. I will put up photos once I get them organised. We enjoyed the cruise, seeing things and going places we would probably never gone to. There was a factor that prevented us from stopping in one port ,having to do with filters but we were not affected except for the missed port. Pursuit was supposed to go to the Falklands but being a place where weather ,wind especially , plays a huge part in deciding if a ship can make it or not, we did not make it there. 21 foot waves, a 3 mile tender, and a return trip would have been miserable for everyone. Sasha and his group scrambled to give us new shore excursions at a new port of call while the Captain and his crew scrambled to find a port we could go to. It all worked out so I commend the captain and all those involved for all the very hard work they did to keep us happy. Wine in the main dining room was fine though we thought that as far as the four choices each evening could have featured wines from the countries we visited. I still enjoyed the wine though and thought they were good. My husband decided to take the ultimate package as he drinks more wine than I do. Food was good ,hot in the dining room but I think there could have been more variations. Their lamb shanks were so good as was the fish. They also had choices for those who are vegan or vegetarian. The waiters were terrific and when they weren’t working on the dining room they went up to Windows Cafe. The room attendants were so accommodating and worked very hard to keep our rooms clean. Overall I think it was a great cruise , you just have go with the idea that anything can happen and don’t have high expectations. Read Less
Sail Date: December 2018
The ship is lovely except for the old windows which need painting. The dining room food and service was outstanding. Thank you Vishal ..the egg man, for looking after us. The Living Room was our favourite place...classy, quiet, and ... Read More
The ship is lovely except for the old windows which need painting. The dining room food and service was outstanding. Thank you Vishal ..the egg man, for looking after us. The Living Room was our favourite place...classy, quiet, and relaxing with the ever changing view. The buffet food was always only luke warm. Many passengers complained but this was never resolved. Shore excursions were well organised. Dr Ron Orenstein guest lecturer was fantastic. Bars and lounges were very nice with good service. Missed two ports because of bad weather and mechanical issues. Uninspired entertainment. Piped music was horrible and repetitive. The ships general areas not very clean with the same crumbs on the floor for days under tables. Beds and linens were wonderful but no clock in the cabin. Captain was very entertaining and did give plenty of updates.Feel there could have been more guest lecturers on board talking about night sky, glaciers, geology, weather, and marine history. All staff were wonderful...very attentive. The big thing was the buffet food. No excuse for it always being barely luke warm. Many really upset passengers over this. Read Less
6 Helpful Votes
Sail Date: December 2018
Thought this would be a journey of a lifetime Positives Cabin Good cabin staff Harold & Joycelen excellent room sevice good Guest entertainers Good Guest Lecturer Dr. Ron Orenstein excellent The Patio service ... Read More
Thought this would be a journey of a lifetime Positives Cabin Good cabin staff Harold & Joycelen excellent room sevice good Guest entertainers Good Guest Lecturer Dr. Ron Orenstein excellent The Patio service excellent Waiter in cabaret lounge Armadeo excellent Negatives Check in not very good. Azamara badly damaged suitcase in transit Food and service in discoveries not very good most of menu same for 21 days you areassigned a different table each night. Problem with ships evaporators shortage of waterfor engines, reduced speed miss a port. Norovirus on ship a few days. Pianist left shipweek to replace. Karioke machine packed up. Top & swirl machine not working 10 days Destinations lecturer very poor in fact removed from ship next lectures not much better. Misinformation given several times by cruise director. White night outside cancelledbecause to cold. Cancelled Falklands said because of high seas & winds. White nightevent outside cancelled because to cold. Azamazing evening in Montevideo auditoriumunsuitable floor flat sitting on wooden folding chairs made it extremely difficult to seeentertainers the crew had the best view standing in the aisles and on raised area at back Azamara said they do not now give out customer feedback forms they will E.mail you Still waiting Read Less
Azamara Pursuit Ratings
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