Trip of a lifetime at a suitable time to a magical place on a comfortable ship.
Unfortunately the ship had been damaged and required repairs in dry dock. We were not informed that there were MAJOR changes until a few days before departure. Some passengers found out about changes on arrival for departure.
Communication throughout the whole process was almost non existent and totally in ...
Day 7 of our Ponant “Luxury” cruise. Today they told us that, because of maintenance, there will be no water on board from 2pm until 5pm. Typical of this remodel cruise. But first things first….DO NOT, EVER TAKE A PONANT RELOCATION (ie remodel) CRUISE. There are only 88 passengers on this cruise from Ushuaia Argentina to Easter Island instead of the 249 capacity so I guess they thought they ...
Background: We were on Le Soleal for a 20 day cruise that turned out to be 24 days due to a precautionary 14 day CV19 quarantine. Originally scheduled to go from Argentina to Tahiti with stops throughout the South Pacific, we were able to make only one stop due to the CV issue. Fortunately no one on the ship had showed signs of the virus at the time we left on March 24.
Many things can be ...
This report includes information on our February 3-19, 2020, “Beyond the Polar Circle” expedition cruise on the Le Soléal with Ponant. Although we had traveled on a “drive by” cruise of the Antarctic Peninsula in 2007 on the Golden Princess, this expedition offered the opportunity to experience the Antarctic region in more depth and the possibility of better wildlife sightings. Unfortunately, the ...
The staff on board Le Soleal were fabulous and always available to help. The ship itself was of a high standard with plenty of creature comforts. We were in a PR Deck 6 Cabin which was allocated from a Deluxe Guarantee Cabin and it was the perfect position on Deck 6 being close by to the casual dining (buffet) area at the front and the bar / lounge at the back, both with observation decks. The ...
I enjoyed everything on this cruise.
Everything went really well and smoothly, from embarkation to disembarkation, there were no problems, delays or issues with anything.
We choose the pre-cruise package and it was great because everything was organised and we were able to meet some of the passengers the day before the cruise started.
The ship is very confortable and the common areas and ...
Antarctica 2019 -What am amazing trip. The ship and the crew where Wonderfull.
From the start, Ponant picked us at the airport - took care of all our luggage and bought it right to our room. Friendly greeting by the Captain, and cocktails waiting when you arrived on board.
The expedition team- was amazing, friendly, knowledgable and top notch. The expedition team is really what ...
I chose Ponant to travel to the Antarctic as it offered the longest amount time that I would be on board. And I really liked the pleasant look and design of the Ponant vessels.
I was also impressed with the locations that we were intending to visit.
But unfortunately things happened that was well below satisfactory. And the voyage ended up almost being a total disaster.
The ship had been ...
Christmas and New Year in Southern Lands
From December 20th 2018 to January 05th 2019
After reading information on your site about other travelers' experiences we felt that we should share our experience of traveling with Ponant.
1. The issues began before we boarded the ship.
We live in Perth, West Australia and booked a pre-cruise tour to Patagonia with Ponant and also the cruise ...
We chose this cruise because of the lines reputation and the size of the ship.I fel that the naturalists were optimistic in their rating of some of the excursions. They tend to forget that we were all quite a lot older than them and what is easy to mild to them is not to people over 55. But Antarctica was wonderful and hard to describe to people just how magnificent it is. The size of the ship ...