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7 Ponant Le Boreal South Pacific Cruise Reviews

I have always wanted to visit Pitcairn and Easter Island, so this cruise became an excellent opportunity to visit these two isolated destinations. I arrived in Papeete five days before the cruise was due to begin. This gave me plenty of ... Read More
I have always wanted to visit Pitcairn and Easter Island, so this cruise became an excellent opportunity to visit these two isolated destinations. I arrived in Papeete five days before the cruise was due to begin. This gave me plenty of time to explore Papeete, do a round island and inner island tour and laze by the pool. The embarkation in Papeete was the best of my three Ponant cruises. My cabin on Deck 3 was central to everything, especially Reception, the main lounge and the theatre on deck 4. As a solo traveller I had more than enough storage space. Shower was always hot and with good pressure. Service by all staff I encountered was excellent. I was made to feel welcome, staff soon learning my preferences like sparkling water at lunch and dinner, tea with milk at breakfast etc.. most importantly my name. The service provided by my cabin steward was excellent.. I enjoyed the captain's enthusiasm for the voyage, the South Pacific, Easter Island and our sighting of whales on our last evening at sea just west of Valparaiso. Unfortunately we were unable to land on Pitcairn Island due to big seas, 'so close and yet so far'. Read Less
Sail Date October 2018
We enjoyed four days in Honolulu prior to the arrival of Le Boreal. The ship was actually a day late as she had been stuck in ice attempting a Northwest Passage transit in August. After disembarking her passengers in Greenland she sailed ... Read More
We enjoyed four days in Honolulu prior to the arrival of Le Boreal. The ship was actually a day late as she had been stuck in ice attempting a Northwest Passage transit in August. After disembarking her passengers in Greenland she sailed full speed for Hawaii via the Panama Canal, encountering Hurricane Rosa on the way across the Pacific. We felt it too on our flight from Sydney to Honolulu! Anyway, Ponant very generously covered our additional night's accommodation in Honolulu, arranged transfer to the ship and offered generous compensation for the late arrival and subsequent cancellation of two port calls on our voyage to Valparaiso. Boarding of the ship was very well organised, especially for a full complement of passengers and we were soon settling into our cabin and preparing to enjoy the sail out from Honolulu. Although rather small, the cabin is beautifully fitted out with plenty of storage and good amenities. The ship itself, in my view, is a beautiful design with very sleek lines and complimentary colour scheme. Fitted with stabilisers, she rides nicely through rough seas and is one of the quietest and most vibration free ships that I've sailed on...and I am a professional Master Mariner. Being a small ship, she only has two dining venues; a grill buffet restaurant on deck six for a more relaxed atmosphere and the formal restaurant on deck two. We enjoyed excellent service in both with very friendly staff who we got to know very well during our six weeks on board. Waiters are Indonesian with senior staff French, all speak excellent English and tolerated my limited use of French and Bahasa Indonesie! Downstairs the food had a tendency to be somewhat bland, but I guess this may be deliberate as not everyone appreciates a lot of seasoning and spices or chilli. One area that could be improved is catering for those requiring a low sugar diet, e.g. Diabetics. The only low carb drink available,other than water, was Diet Coke. It would be nice to see some other options available. The French influence is apparent but not overwhelming and in fact is rather charming. The officers and crew are very approachable and being such a small vessel are easily accessible. The bridge of the ship is generally accessible to passengers except during critical periods such as emergency drills. Our Captain changed halfway through our cruise and there was a marked difference in style. The first Master was very visible, approachable and interested in meeting all his passengers whilst managing the vessel, whereas his successor seemed more interested in his French passengers and could often be seen interacting with them. He seemed reluctant to engage with English speakers and non French nationals. He did make many announcements of interesting sights in both French and English however. The entertainers on board were excellent and I was surprised how involved the dancers were in other aspects of the hotel/excursion activities. Our final ocean voyage from Hanga Roa to Valparaiso (with about 70 or 80 pax) was the most relaxed part of our cruise and we had some enjoyable informal evenings with the musicians and dancers. We found that the cruise director was sometimes giving contradictory information in her announcements and the planning of some on board activities could have been better organised. We shouldn't forget the unseen heroes such as the galley, laundry and housekeeping staff who did so much behind the scenes to ensure our comfort. All so cheerful and enthusiastic. The range of shore excursions was fantastic and so interesting and informative to learn about the different cultures that we encountered. Our tour manager worked very hard on our behalf, especially so when the internet link was disrupted for several days. We would recommend taking some excursions when they are offered as we consider they were good value for the price paid. The ship lost twhe internet and tv links for several days which, although not disastrous, was somewhat annoying. Our disembarkation in Valparaiso was very relaxed as the ship didn't arrive until late morning. This enabled us to have lunch before leaving the ship around 1:15pm. Our tour manager coordinated our transfer to Santiago for €70 in a comfortable Mercedes minibus as there were nine of us travelling, very helpful. We enjoyed our voyage immensely and have future cruises booked on Le Boreal's three sisterships through to late 2020. Read Less
Sail Date October 2018
We had travelled on Ponant (L'Austral) previously and found that the size of ship, crew numbers, facilities suited the style of cruising which we look for. The destinations are different to other cruise lines with experts on board to ... Read More
We had travelled on Ponant (L'Austral) previously and found that the size of ship, crew numbers, facilities suited the style of cruising which we look for. The destinations are different to other cruise lines with experts on board to give detailed information about the destination and customs of the local people. Disembarkation at the ''ports'' is via zodiacs which makes for a fun experience. Travelling with only 200-230 passengers and 140 crew makes for an intimate cruise experience. Crew are aware of each passengers requirements as the same crew look after you whether it be the bar or restaurants. There are two dining options - a more formal dining room and buffet. There is a wide variety of food at both venues. Two main lounge areas are available serving beverages. Cabins are well appointed, always well looked after by cabin crew for whom nothing is too much trouble. There is a spa area with gym equipment which is open 24/7 - small but has enough equipment to counteract the food and beverages if required. Crew are obviously loyal to Ponant as we met crew on this cruise who we had met previously. We have since travelled on 2 more Ponant cruises and again met crew who we had met before and they remembered us. This is not a cruise for people looking for big bands, large shows but looking more for background music in a more relaxed environment. Shows performed by 5 dancers who also have other duties so are able to mingle with the passengers. There are activities arranged for sea days. All in all a wonderful small ship experience. Read Less
Sail Date October 2018
We saw this ship while on a another cruise and was impressed by its look and finish and commented that we should try this company/ship. When we saw a cruise around French Polynesia we were excited, the online information sounded great, ... Read More
We saw this ship while on a another cruise and was impressed by its look and finish and commented that we should try this company/ship. When we saw a cruise around French Polynesia we were excited, the online information sounded great, the cost was high compared to other all inclusive lines. I booked direct with Ponant in Sydney and the staff were very helpful and I was able to obtain the cabin I thought would suit us best. Boarding in Papeete was unprofessional and dysfunctional, no staff were on the ground to help you or tell you what you needed to do, we were treated as if we were just off for the day sightseeing and not as new guests arriving. There was also NO security screening of any kind. The cabin was adequate, storage was limited but after a day or so we sorted out the room. The bathroom was small in size but well designed, large walk in shower with good water pressure, a rain shower and a hand held, with a glass door/wall. Another great feature is a glass wall panel the looks out into the cabin, this made the space seem much bigger and you can look out to the ocean while in the bathroom, there is also a seperate toilet. The bed/ linen/ pillows were good, over the 7 nights we only saw our room steward once, the room was well maintained and keep clean, toiletries were replenished as required.the fridge in the room did not get cold at all. The ship itself is well designed and easy to get around, being on the small side, the public spaces were limited but they worked well. The dining areas were well presented and I will give more detail re this by area. The Bistro dining area was very well laid out and it opened out onto the pool deck, plenty of seats for two, great selection of food and it was always presented very well.The staff in this area were very helpful and the wine supplied was quite drinkable. We enjoyed every meal we had in this space. The main dining room was formal, the issues I had was there were no tables set for two, I am not a fan of sharing a table for meals, at this level of ship I think this is a major failure in design. We also had very erratic service in this restaurant it went from fantastic to us walking out one night as we sat waiting for 20 minutes for anybody to supply a menu or any form of service. I must admit the Maitre'd did his best to make amends and we did not have any issues again, the food was well presented and very enjoyable. The one major concern we had was the public announcements, all were in French which was as expected, but the English announcements were always short and sometimes not at all and you had the impression that you were only getting half the information. The other guests on the ship were predominantly French and they excelled themselves at being rude and impolite. We have been to different areas of France and spent weeks in Paris over the years and I have never encounted this before. We befriended a couple from Quebec and even they said the same thing, so I know I was not being sensitive, the other English speaking people told me they had the same issue. The staff ranged from rude and unhelpful to lovely, I found the most problems at the main reception desk on level 3, I rang on one occasion and the lady who answered could not speak any English. I always knew that English would be the second language but the office staff were at times just rude while answering you in English. This is the first time in all the cruises we have done that I was pleased to disembark, I wonder was it a "tour group" mentality that the other passengers had, or the fact that it was cruising in a French territory, but either way it was unpleasant. Would I cruise with Ponant again, I am not sure, I loved the ship but..... I feel Ponant have not decided if they are a French Domestic Cruise company only because thats how it seems onboard or if they are truly a global cruise company, compared to Silversea and Azamara they have a long way to go. Read Less
Sail Date October 2017
We chose Ponant for its size and so called ‘luxury’ cruising. We found the cabin very small and could not store our bags anywhere. We struggled to move around the cabin without bumping in to one another! We were disappointed in the ... Read More
We chose Ponant for its size and so called ‘luxury’ cruising. We found the cabin very small and could not store our bags anywhere. We struggled to move around the cabin without bumping in to one another! We were disappointed in the meals which we expected to be of a higher standard in both restaurants. We felt general information was lacking. The shore excursions were incredibly over priced for what we received and certainly would not recommend any that we went on. The staff on board were excellent however and have no criticism of them. We did not attend any entertainment activities except for the last night where a local Tahitian dance company came on board and we thoroughly enjoyed the night. Papeete was a huge disappointment for us- very neglected -obviously the French have not poured any money into their colonies over the years. The Tahitians however are a lovely race, friendly and welcoming. Read Less
Sail Date October 2017
Sailed on Le Soleal before and really like these vessels, not huge , excellent service and well appointed cabins , also around 250 passengers and around 140 crew, no casino or Pokies , these ships cater for a mature audience with a sense ... Read More
Sailed on Le Soleal before and really like these vessels, not huge , excellent service and well appointed cabins , also around 250 passengers and around 140 crew, no casino or Pokies , these ships cater for a mature audience with a sense of adventure hence the Zodiac inflatables on board to explore and land on remote beaches . With this in mind we booked on a cruise from Honolulu to French Polynesia , passengers mostly French , this can be a challenge if your French language skills are not up to scratch and , on their turf the French mostly keep themselves , a pity we had a great experience when sailing along the Australian coast ( Our Turf) on Le Soleal , more English speaking passengers , however the Crew from the top down are English speaking. This is a very important factor, Ponant is doing all it can to include all pasengers, but you have to keep this in mind when booking a cruise with Ponant and the area you visit, On our last cruise we stayed on Deck 5 , this time deck 3, the only difference a door to and instead sliding door and a partly enclosed balcony , the cabins are identical . Read Less
Sail Date October 2017
To see paradise in the South Pacific, the Marquesas Islands. Embarkation and disembarkation very smooth operation.Greeted and farewelled by the Captain and members of the crew. The ship is small and intimate with luxuriously ... Read More
To see paradise in the South Pacific, the Marquesas Islands. Embarkation and disembarkation very smooth operation.Greeted and farewelled by the Captain and members of the crew. The ship is small and intimate with luxuriously appointed cabins,complimentery mini bar,and French toiletries. The crew are friendly and no task is a problem. Would love to have brought some home. Dining is a pleasure with top French Cuisine,good wine, a choice of 2 dining rooms, and snacks available in 3 lounge/bar areas, The ship has a nice library and internet centre.also a small fitness centre and Spa. Enjoyed the entertainment, dancers,musicians,the Cruise directors programmes also the lectures on the South Pacific. The Port and shore excursions were excellent plenty of time and no pressure or rush to leave the ship or the destinations. My sort of holiday, relaxing and laid back with plenty to do if you wished,but no pressure. Would love to go again and fully recommend Ponant. Enjoyed it so much have booked another trip. Read Less
Sail Date October 2017
Le Boreal Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.5 3.8
Entertainment 4.0 3.3
Public Rooms 4.0 4.6
Fitness Recreation 3.0 3.6
Family 2.0 3.6
Shore Excursion 4.5 4.2
Enrichment 4.0 3.9
Service 4.0 4.2
Value For Money 4.0 4.0

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