Having never heard of Ponant, we chose this cruise because it did a circumnavigation of Iceland which is what we wanted. The ship was extremely clean, comfortable, and well laid-out. Embarkation from a small port outside of Reykjavik was a breeze (as was disembarkation). Captain Etienne Garcia was terrific - his enthusiasm for the immense beauty of Iceland came through in every message from him ...
We booked this cruise because we have always wanted to see icebergs and the Disko bay. My husband only speaks french and we wanted to enjoy beautiful scenery, interesting conferences, and an all inclusive drink and food cruise.
• Travel To Port of Embarkation
We live in France and made our own way to Reykjavik Iceland to join the ship.We arrived the day before and stayed at the Storm Hotel, ...
A disastrous holiday from start to finish. Charter flight from Orly Aiport was exhausting. One would expect a staff representing Ponant to be at a designated Meeting Place but we were told the flight would be advertised on the Departure Boards with check in details so need for signage or staff - there wasn't any information airport staff weren't sure. We finally found the charter flight check in ( ...
We have friends who work in the Cruise travel industry. Ponant was portrayed as a luxury cruise small ship company with an expedition theme. We should have had some idea when we first booked that the cruise would not be "smooth" sailing because all questions were referred to head office in France and the Sydney staff could not assist us.
Day 1 arrived at Orly Airport at 7.30 am - there was no ...
We wanted to cruise around Norway.
Also we had cruised with Seabourne and Silverseas and we decided to try a cruise with Ponant
We enjoyed the cruise and found the atmosphere great and staff very friendly. This came all the way down from the Captain who was remarkably attentive seeing us off and welcoming us from onshore excursions.
The entertainment on the boat was excellent and the ...
Weboarded in Stockholm after a three day stay there, we met the ship at the address stated on our paper work, we were greeted by the captain ( a very dry and funny guy) they're still looking for my luggage ( just joking) his crew who were absolutely fantastic. We had a cabin on deck 6 which was close to the main dining area, perfect for us. We chose the starboard side but in hindsight it ...
What an amazing adventure.
Embarked at Stockholm after a couple of days on our own exploring the city- the experience was totally seamless and the crew were there to meet us and make us feel so Welcome
The accommodation was just beautiful and it didn't matter what we asked for nothing was too much trouble. Food was outstanding and the entertainment was great
We touched several ports ...
Have recently returned from a short cruise sailing from London - Tower Bridge to Copenhagen through the Kiel Canal.
The info we received from Ponant re embarkation started us off on a wrong footing - giving us incorrect info re boarding. Suffice to say we overcame that but made us look out for anything else that would be wrong.
Our booking through a local agent was extremely smooth - and we ...