Departure  A total mess! We got sent up 2-3 stairs , tough with luggage an two small children, to a waiting hall. The place was OK, and they served sandwiches and drinks. Then we were allowed to join the queue, and it was v-e-r-y long. It took for ages, I really don't know why, because when we finally arrived at the counter we got checked in really fast. I think the whole thing took about an hour ...

Pre-booking cabins 16 months ahead for a 50th anniversary for 4 cabins should be easy to keep. Not on this one. Not only was cabin type changed so was location, to the most forward cabins on board. These we would NEVER have agreed to. No change could be made and we all suffered the horrendous noise and vibrations for a week. For an ALL-INCLUSIVE deal the service for my wife and I confinded to our ...

Travelled on this ship from 28th May and during the week started to hear a few unbelievable stories about the week before. I booked the Deluxe Balcony cabin, one at the back of the ship, imagining sitting out there watching as we left the various ports. Cabin was nice but a bit shabby. For the extra money Id paid I expected better! The first morning we woke up to find the toilet in our cabin was ...

The Island Escape is an older and very tired ship. We booked through Thomson's in the UK. This cruise caters to the budget minded British travelers. The food is British and the entertainment is British. We have cruised with Celebrity and Holland America and found this cruise significantly below both their standards. The food is institutional in it's preparation and presentation. Every meal had ...