1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Armonia Review
  5. MSC Armonia Cruise Reviews

16 Las Palmas (Gran Canaria) MSC Cruises MSC Armonia Cruise Reviews

We were looking forward to our MSC Armonia Cruise having never been on one before and knowing it has been recently refurbished. We thought we had done our research and made enough enquiries to ensure a happy and memorable family holiday . ... Read More
We were looking forward to our MSC Armonia Cruise having never been on one before and knowing it has been recently refurbished. We thought we had done our research and made enough enquiries to ensure a happy and memorable family holiday . We were assured that there would be enough space for our family in the Balcony Stateroom for 4 and were told we also had a large balcony (it was not). There was no spare space at all. Also this cabin had not been refurbished (despite the website saying that all balcony cabins had been). Also the floor in the tiny shower room the four of us had to share was a health and safety risk, with stagnant water underneath the lino that squelched every time it was walked on. We reported this on 3 occasions to be looked at and repaired but nothing was done about it. Our itinerary changed while on board, we didn’t go to Agadir (one of the reasons we chose the trip), due to weather allegedly. We didn't understand that if the weather was going to impact that much why would they choose to go to the place furthest away (Casablanca) a day later than planned? The sea swell was never going to be avoided in that timeframe – Therefore the trip was long and arduous (kids bedded down, feeling ill and unable to function for 24 hours). We had an additional stop at Forte Ventura which was a waste. When we arrived in Casablanca the port was very industrialised and bleak. It was not a pleasant site, neither was the port area and when we disembarked the taxi drivers that awaited cruise customers were unpleasant and frightening. No warning from MSC Cruises prepared us for that. There was next to nothing for the children to do on board. The Teen Room was a mini arcade room with game machines in that had to be paid for and there was also an empty room with a table football (without a ball), an ice hockey table (without a disc), four tv screens not working or connected to anything and a Guitar Hero machine that had to be paid for to be played. The two swimming pools were tiny and inadequate to swim in. There was a real variance in staff quality, the overall tone had impact particularly when dealing with reception and administration issues was very dismissive and not remotely attentive. That said those that served us in the allocated restaurant (The Pergola) were very good. In fact, The Pergola restaurant was the only luxury we experienced in the whole of our cruise. We were unaware and not advised by MSC that there was a safe in our cabin (behind a mirror), but it was only us and the cleaner who had access so we felt re-assured of the safety of our contents. Unfortunately on the second to last evening we returned to our cabin after dinner and realised our daughter’s iphone 5s was no longer there. We reported this and followed MSC's procedure for Lost and Found but felt it was not taken seriously and left utterly dumbfounded by the lack of interest regarding this. No further information materialized and no further action was taken. This was more of an endurance course than a holiday and we are in-debted to our children for forgiving us for bringing them with us on this family week away which they will remember for a long time for all the wrong reasons. This was supposed to be a treat for us all! How wrong that turned out to be....... never again! Read Less
Sail Date December 2014
we were not informed at the time of the booking that the child activities start at the age of 3, which was the main driver for us to book this type of package. We were informed that our daughter (at the time of the cruise 2 years and 10 ... Read More
we were not informed at the time of the booking that the child activities start at the age of 3, which was the main driver for us to book this type of package. We were informed that our daughter (at the time of the cruise 2 years and 10 months old, fully independent, attending daycare since she was 4 months old) can participate in the activities, when we are in the room with her. We tried it once, but all staff spoke only Italian and Spanish, and was not even engaging her in any of the games. We felt as we were not there. Also, during the cruise, we were not informed about other inclusions in the package (for example, in the brochure we received on board mentioned that after the Italian dinner, we will receive a surprise, when we reported to the photoshop, we were informed that as we did not participate in the Italian dinner (1st or 2nd sitting), we will not get pictures taken during this evening, when we suggested replacement surprise, the hostess promised to speak to management about it and come back to us, and she never did). During the sailing days, it was impossible to use the swimming pool.  Before even departing we were misinformed about the embarkation procedure. We bought airport-harbour transfer, and we were told that after landing at 9:00 we will be transferred to the ship, and we will be able to use our cabin straight away. When we arrived, we were told that we can wait in a waiting room (with plastic chairs) until check-in at 13:00. When we reported at 12:00 with sleeping child in our arms, asking whether it would be possible to check-in earlier, or enter the ship, we were told to wait, and sent to waiting room. We waited until 13:00, and when we came downstairs, it turned out that there is a line for 30 minutes waiting. I find it appauling that knowing our situation (sleeping child, etc.) nobody was even able to direct us to priority line (which we found ourselves). In general the ship is not really prepared to receive children. There are no safe railings at the outside decks. We looked at other ships in various harbours, and it was obvious that they are better prepared (so child cannot even stick a head out of the railing). Also, the space for children in the mini club was too small for the group that was there, and guardians were not paying attention to children running around. shouting and jumping on one another. This is not what I would call a family friendly environment. Food OK, better in the self-service buffet than during served dinners. Entertainment like from 80s, but our daughter loved as MSC calls it " Broadway like" shows (she is not even 3 though :))). International dancers really have to go... Buffet staff very nice and in general helpful, same with bars,but reception behaves like you are not there. When a girl could not explain me the disembarkation procedure (after each of my questions, there was a different version of it, that did not cover what was written in a daily news we received), she went to the last resort - " Are you first time at the cruise", and after I said yes, she rolled her eyes. In perspective it was funny, as she was sooooooo helpless poor thing... The ports of call were very far away from the city, especially ones in Morocco. It took us around 30 minute walk in Casablanca, walking around industrial zone...Not nice experience. In general, not very recommended, although in Canary Islands there are nice places to see and visit, and this made this trip worth it! Read Less
Sail Date November 2013
Departure  A total mess! We got sent up 2-3 stairs , tough with luggage an two small children, to a waiting hall. The place was OK, and they served sandwiches and drinks. Then we were allowed to join the queue, and it was v-e-r-y long. It ... Read More
Departure  A total mess! We got sent up 2-3 stairs , tough with luggage an two small children, to a waiting hall. The place was OK, and they served sandwiches and drinks. Then we were allowed to join the queue, and it was v-e-r-y long. It took for ages, I really don't know why, because when we finally arrived at the counter we got checked in really fast. I think the whole thing took about an hour and a half. The ship It's an older mid-size ship without thrills. It's a glitzy vessel and it's kept very clean at all times, but it's a little dull at the same time since the different venues look very similar. A real strength is the logical lay-out of the ship, it's easy to find your way around. The lifts (elevators) are many well distributed and well functioning. The Cabin Our inside cabin looked like the rest of the ship and it seemed large enough. Cruisers are advised to bring their own bedding, since all you get is a sheet, a rough blanket and a pillow made of shredded foam. It was hard to believe that we were on a cruise ship. The food If you love Italian food then this is the place to be. With a single exception this was the best food we ever had at sea. Entertainment It's almost all about the dancing company. They are good at doing their thing, but that's about it. The service A joke. The cabin attendant kept running into our cabin when we were there against our will. He would not leave, so we had to use violence to get him out of the cabin. A couple of things in the cabin was out out of order, and when it just didn't get fixed after a number of days we had to move up the hierarchy do get the job done. My wife got so upset that we asked to get a new cabin attendant, and the second one was just fine, no problem at all. Unfortunately ( in my opinion) MSC has a conservative view of dining that leaves you with one and the same restaurant, one and the same table, one and the same time at night and one and the same waiter for the entire cruise. What if you don't like it? Well there is always the buffet. And that's just the way it went. We got a table in a corridor between the kitchen and the main area. The waiter was a complete jerk. He had no interest in taking our orders in spite of an empty restaurant. Apparently they get commission on the drinks that the guests order, so he refused the serve us water like we're used to. We called for the supervisor, and after ages of waiting and a lot of fuss we finally got our water. As a clear sign of his dislike the waiter brought it lukewarm. The next three -four days we ate in the buffet restaurant. Towards the end of the cruise we returned, and the situation had picked up. The head chef came around to ask about our opinion about the restaurant. The waiter was putting pressure on us to give him a positive valuation in our guest survey. I told him to read this review on the net. He told us that he would not get any salary unless we gave him a top mark -creepy! In the buffet restaurant the food came out fairly well, but the crew members in the area around the tables in this restaurant tried to avoid work at any cost. At times I would try to make my way to the out door section with my hands full. Fellow passengers would help me by opening the door, but the restaurant staff positioned at the door would not open the door for me. For other functions on the ship you just had to shop around to get the help that you wanted, and hope for the best. What seemed to work well was the safety. The captain changed the route due to stormy weather with rough weather conditions like high waves. This means that we got to Puerto Rosario instead of Agadir. The ship always arrived on time in the different ports. On Lanzarote people returned to the ship to have lunch due to the limited lunch hours. The problem was that the crew didn't expect people to do so, and in their eager hunt for alcohol the re-boarding took one and a half hour since only one of the gangways was in use. Kids' club This is perhaps the most important detail of our cruise since we travel with children. The down side of cruising with MSC is the lack of order and the language issue. The times seemed to change the whole time without notice, and the language used was Italian which our kids do not understand at all. Some of the guidance was translated into English, which helped a bit. If there was no Italian children around the staff would conduct the sessions in English, and that worked out much better. As for the staff and the activities it was very good indeed- our kids loved it. Passengers Armonia has a mixed crowd dominated by Europeans You can expect people to be polite but not so talkative, but even so there are some opportunities to practice different languages. Most people were old or in the upper middle age. The entire ship only contained 36 children. Value for money -Absolutely! We only paid about €400 for a family of four people. On top of this they beg for more money as usual. That brings us to the final question; would we go with MSC again? Well, for a similar price most certainly, but at the regular price I would choose another cruise line- any other cruise line.   Read Less
Sail Date February 2014
Travelling as a solo passenger, I have just returned from a cruise to the Canary Islands and Morocco with MSC Armonia. We usually sail with Thompson but the MSC cruise seemed a cheaper option as there is little no single supplement ... Read More
Travelling as a solo passenger, I have just returned from a cruise to the Canary Islands and Morocco with MSC Armonia. We usually sail with Thompson but the MSC cruise seemed a cheaper option as there is little no single supplement surcharge. Here are my thoughts and impressions. The ship and services After its recent upgrade I found the ship to be well maintained and modern. My cabin (an inside on deck 8) was roomy, smart and clean. There were plenty of bars etc. which were easily accessible although some of the more popular entertainment venues could have been bigger with more seating. The pools and splash areas were well kept with ample seating and loungers, although, of course, it was not a summer sailing and therefore quiet. Because of the range of Nationalities, all announcements (including the entertainment) were given in five languages, which can be laborious but I did learn a few words! Wifi packages are available but connection is quite slow. Contrary to popular opinion the added daily service charges are NOT compulsory. You can request to have these removed or reduced, leaving you with the option of tipping whom you choose. Food and drink There are several drinks packages on offer but they also sell voucher packs for people like me who don't drink alcohol but might like a fruit cocktail which can be expensive. All drinks are subject to a surcharge. I found the food, both in the self service restaurant and in the main restaurant, very good indeed, with enough choices to suit all tastes, and the service was excellent. Be aware however, that although everything is free and available in the self-service, you have to buy your water in the main restaurant (take turns and share!) and there is no tea or coffee to follow the meal. Nationalities tended to be grouped (everyone on our table was British) and I am told there are always options to move. Entertainment I cannot praise the animation team enough. They are all friendly and attentive and work incredibly hard. However, as others have pointed out, most of the entertainment is in the form of dance lessons, although these are given light heartedly with fun in mind. The more interactive fun started at about 11.30 pm. The Casino is popular mainly for Roulette but the minimum stake at all tables is 5 Euros which is expensive when compared to other ships. There were a few daily quizzes which covered all Nationalities, and, of course Bingo, but at 10 Euros for one card and one game! I'm afraid I found the evening shows only adequate, although the speciality acts such as the acrobats were great. There are only two singers and the male (Livin La Vida Loca with the young dancers) must be well into his 60s! Seasoned MSC travellers tell me entertainment varies from ship to ship. Ports and Excursions Ship excursions are very expensive so research your ports beforehand! There is nothing much to do or see in Casablanca and the day trips out to places like Marrakesh cost more than you can fly out from England to! There is a beautiful Mosque or shopping, but they are distanced from each other. The worst part is the very long walk into the city where you are met with barrages of men aggressively trying to get you to take their taxi or excursion. In Agadir, principally you have the beach or the souks. A good idea is to negotiate with one of the many taxi drivers waiting for customers and they will take you where you want to go and wait to return you to the ship again for around 20 Euros. At Arrecife the ship offers a return coach for around 8 Euros but frankly, the port is not too far to walk and is very pleasant, taking you past a modern shopping centre and marina. Finally, Santa Cruz is a just big city. Unless you want to shop, take a cheap city bus to the beach or Laguna. The city tour bus is a rip off! Would I sail with MSC again? Possibly, but I'd do more research first and expect to pay more in the end. As a solo traveller on this occasion, I met some lovely people, was never lonely and felt well looked after and safe. Personally, I would have just preferred a little more to do.   Read Less
Sail Date March 2015
We booked a cheap 7nt inside cabin cruise. Ship was clean, well presented. Staff were pleasant and courteous. Shows were ok, nothing amazing. Plenty of lounges, places to drink, relax etc. Food in main dining room was mediocre. Sauces were ... Read More
We booked a cheap 7nt inside cabin cruise. Ship was clean, well presented. Staff were pleasant and courteous. Shows were ok, nothing amazing. Plenty of lounges, places to drink, relax etc. Food in main dining room was mediocre. Sauces were on the bland side, more like glorified gravy. Would be most disappointed to have paid for a suite/balcony cabin and receive the same food. Cabin was simple, clean and served its purpose. Small shower but managed. Ship is a nice size, however she will be in dry dock towards the end of the year to be cut in half and extended. Check out all drinks/beverage packages before committing. We opted for the drinks pkg at €23.00 per day. However, the for some reason the wine packages were not presented to us and I was not aware they existed until the last evening, as I was heading towards our table in the dining room I noticed on the Wine Packages brochure on some of the tables. Do the maths first, unless you are happy to drink 24/7 then the drinks package is for you. However, we could have save at least €200 between myself, partner and mum in law. Read Less
Sail Date February 2014
Some poor reviews and left me with what turned out to be unfounded concerns about to expect on this cruise. Our embarkation went like clockwork as did pretty much everything else on the cruise. We had a mini suite on Deck 12 and it ... Read More
Some poor reviews and left me with what turned out to be unfounded concerns about to expect on this cruise. Our embarkation went like clockwork as did pretty much everything else on the cruise. We had a mini suite on Deck 12 and it was fantastic. The balcony was more than adequate for two people, our bed was comfortable and tonnes of storage. Everything very clean throughout the ship. Our cabin had a bathtub and as a result headroom was slightly limited in the shower. Personally I would prefer to sacrifice the bathtub and have a larger shower. Our steward did a good job. We had a minor problem with a latch on one of of wardrobe doors which was quickly sorted out. Service in the eateries was great. I few times I had to wait a few minutes at the outside bars when they were super busy but no longer than in a bar\pub on dry land. Some people are unreasonable and expect to get served within 30 seconds, which is simply unreasonable. Overall, I thought the food was great. Heaps of things to choose from. Pizza was great. Cappuccinos also good. We didn't do any of the ship excursions. We did or own thing which is very easy to do in the Canaries. The girls enjoyed the two shows they saw. Passenger nationalities fairly evenly spread between English\US, Italian, Spanish, Germans and other Europeans. Whilst nearly everyone will have some English, not everybody will be fluent. The staff all spoke English with varying levels of fluency. Many of them will be fluent in Italian, French, Russian or Spanish. Announcements are made in ENG, ITA, DEU, ESP and FR. All passengers were well behaved with no noticeable queue jumpers or anti-social behavior. However, if you expect an American style experience or Cunard levels of food and service you may be disappointed. What MSC offers is fair value for money. Read Less
Sail Date April 2015
I must admit was a bit wary about going on a MSC cruise after reading views therefore went with an open mind which I am glad I did as it exceeded my expectations. We are a couple in our 40s and 50s and this was our 8th cruise having ... Read More
I must admit was a bit wary about going on a MSC cruise after reading views therefore went with an open mind which I am glad I did as it exceeded my expectations. We are a couple in our 40s and 50s and this was our 8th cruise having cruised Royal caribbean, Celebrity and Thomson previously. Everything was organised by our travel agent Barbara from cruise.co.uk including flights, hotels and transfers and she explained our booking in detail and she was very good. As our flight out to Gran Canaria was an early flight we stayed at the premier inn gatwick hotel. We were not in the premier inn directly in the terminal we were just outside the terminal. You can get a shuttle bus to the hotel for £3 but we did not bother as it is only a 5 min walk away. Hotel was clean and comfortable and surprisingly in our room hardly heard the planes. Our flight was with easy jet and no problems, arrived in Gran Canaria at lunchtime where our transfer was waiting for us to take us to the AC hotel in gran canaria. Hotel was clean and modern, not sure about the food as we ate out. Literally a 10 min walk to the port so we just walked over to the ship the next day. EMBARKATION Very organised we were given out time to embark at 1300 hours so not much of a queue at the desks. All very smooth. First impressions of the Armonia were good, nice ship not too glitzy or traditional more modern. STATEROOM Suitcases arrived within a few hours and our inside cabin was clean with loads of storage space. Not sure if we had one of the added on cabins as it was in really good condition. Flatscreen tv (think there was only one English speaking channel), safe, mini bar etc. Showeroom had enough storage for toiletries, shower gel and shampoo in containers attached to wall. Hairdryer is in the Showeroom, but if like me you have curly hair I would recommend taking your own as it takes ages and very difficult as Showeroom gets really steamy and hot. Shower was the smallest shower I have ever seen, impossible to shower with curtain shut so just pulled it back and put towels on floor. Double bed very comfy and climate control in room worked accordingly. DINING We chose second dining in the main dining room and food selection was good. If you wanted you could have 7 courses. Always pasta/risotto selection every day. Main courses usually consisted of fish/pasta/meat selection. Portion sizes were adequate and food mostly tasty, very Mediterranean style but I was expecting this as was on a Mediterranean cruise ship. Has the allegrissmo drinks package which was excellent value and would highly recommend it. Went to the buffet dining one night and the selection was very poor . Good selection in the buffet for breakfast and lunch.though. As expected gets crowded especially at sea days. PORTS/EXCURSIONS We chose to do our own thing instead of taking any excursions as there was not any that really appealed to either of us. Our ports were Casablanca (overnight), Agadir, Lanzarote, Tenerife and back to Gran Canaria. Weather was variable, warm in Lanzarote and Agadir but other destinations were cooler and overcast. Due to this was not able to sunbathe outside on sea day which was unfortunate. ENTERTAINMENT You have to prebook your chosen time for the shows in the theatre. As there is such a wide selection of nationalities on board the shows consisted of mainly dancing/non singing acts which were not really to our taste. Daytime entertainment was not very good either. The entertainment team would base themselves at a designated venue daily but think it was mainly board games. Would not want to go on a cruise that had a lot of seadays as not much happening onboard. CREW Worked exceptionally hard and were all very pleasant and professional. DISEMARKATION We were allocated a time to be in theatre and from there was told when to disembark depending on luggage tag. Again very organised and very little queues. Once off you collect your luggage if you chose to not take it off yourself from an allocated area at the port . Again very straightforward and efficient. Transfer was there to take us to the airport for our flight home. OVERALL If you are looking for a value for money cruise with fairly good food on a lovely ship I would highly recommend it. If you prefer the more sedate traditional cruise with Michelin star food then no I would not recommend it. Would we cruise again with MSC? Absolutely if the itinary was to our choice. Read Less
Sail Date January 2015
My hubby (44) and I (46), have sailed only twice before having discovered cruising only last year. We have sailed with RCI and plan to cruise twice a year now. We did not want to get hung up on a particular cruise line and wanted a good ... Read More
My hubby (44) and I (46), have sailed only twice before having discovered cruising only last year. We have sailed with RCI and plan to cruise twice a year now. We did not want to get hung up on a particular cruise line and wanted a good cruise and a bargain cruise each year. We opted for MSc as the price was good, *cheap! The itinerary was good and only a four hour flight to the sun. Having read all the negative reviews, we decided to not expect too much but to keep an open mind. I won't go into flights, transfers, embarking, disembarking etc but will try to remain factual about the ship and facilities. Apparently, this ship sailed with only 700 ish guests and can accommodate at least 1000 more so by no means full. This needs to be considered in relation to how I found things. Armonia is spotlessly clean and I thought it had a very nice atmosphere. A mix of nationalities and I think mostly Spanish with a smattering of Brits but enough to make friends with. We met some lovely people. There was no evidence of the pushing, screaming and running riot that others have mentioned. Kids were impressively well behaved but there were few on this trip. Food: Food in the main dining room was mostly very good. Service was impeccable. Five courses, pick and choose. Small portions but never cold. Soups were especially good as was the bread. I was not so keen on the buffet. However, there was an adequate choice and salads were good and varied. Hot choices not great and not very hot. My hubby however never had a problem. Maybe I am too picky. Cakes were yummy. Pizza bar was excellent. Always fresh. Also hotdogs/burgers/fries always available at next bar. You could eat for approximately 22 hours a day I think! Entertainment: We went to every show. They were good without being overly impressive. Some stand out moments included the Flamenco night (Spaniards went crackers for it) and the Can-Can. Pleased the boys! Mostly dance with some contortionists thrown in. If you want hypnotists and comedians, not for you. They work very hard to engage 5 or 6 nationalities and do it very well. Pool/Spa/Gym. Pool area was ok. Always managed to find a sunbed and yes, many reserved for long periods. Might have been different if ship was full. Pool (2) was cold salt water with 2 jacuzzis. Gym used by hubby and he said it was well equipped. Never used the Spa but they reduced prices massively so watch and wait! Bars: Loads of bars. Mostly used the "English Pub" which was as far removed from an English pub as one could be! But this was the smoking bar and was therefore lively! Other bars larger and had entertainment. Mostly stupid games, talent shows etc. and the WORST duos (they alternated loungers) I have ever heard. If you pretended they were singing that badly on purpose, they were actually funny! Staff; Amazing. They work so hard. I NEVER once felt they were being nice for a tip! They seemed to be everywhere serving, The entertainment staff worked tirelessly to engage passengers. They seemed to genuinely get along tohether and enjoy each others company. Cabin: Inside 9034 9th deck. Well placed to access the lifts/stairs up to the pool bar. Spacious (Bigger than RCI). Plenty of hanging space. Old tv but a good choice of channels (Movies and sky news). Bathroom adequate with perhaps the worst shower I have ever experienced. Tiny! Itinerary. Good, Agadir, Casablanca, Lanzarote, Tenerife. All ports you could walk off. However, be warned that Morocco is NOT a nice place. We walked throught the port in Agadir (as I had researched it was ok), but it was a 25 minute walk through a run down, dirty and scary area. The taxi drivers followed us relentlessly. One even followed us into town and stopped his car. I told him NO again, we want to walk and he said yes but I need to work! He had a nice expensive leather coat on though and an up to date mobile phone! Casablanca was an easier walk and took 45 minutes from where ship berthed to the mosque. The mosque was quite spectacular to see. The Canarian ports were easy to reach and Tenerife had a free port shuttle although MCs did not tell us this we spotted it. Can't comment on disembarking as we loitered on the ship as we had a mid afternoon transfer. We just strolled off when we were ready. One big criticism is the lack of hand sanitisers. Now I am not a clean freak but in a buffet? Most people did not use it. Even staff walked in and out without using it. No wonder ships go down with bugs. One minor is the seemingly spontaneous itinerary changes while the ship is actually sailing. It seems to come and go at will sometimes. And an extra unplanned sea day? Great if you had not made plans and had the all inclusive! That, by the way, is a no brainer! £20 pppd in advance. You get your moneys worth in tea, coffee, soft drinks and ice cream. The cocktails by the pool are a bonus! I would never not get one! All in all, we had a great week. We were pleasantly pleased with the ship and the trip overall. We made great friends and enjoyed mostly glorious weather. MSc? Yes I would use them again if the itinerary and the price was right without a doubt! Happy to answer any specific questions!   Read Less
Sail Date November 2013
After many cruises on the Fantasia Class and Musica Class of MSC Cruises we this time booked the much smaller MSC Armonia for our winter getaway. We were very excited about the refurbishment and lengthening of ship and was looking forward ... Read More
After many cruises on the Fantasia Class and Musica Class of MSC Cruises we this time booked the much smaller MSC Armonia for our winter getaway. We were very excited about the refurbishment and lengthening of ship and was looking forward to the cruise to Morocco and the Canary Island. We booked the new balcony cabin category and had the cheers drinkpackage included. Very smooth and easy embarkation in Las Palmas and our adventure could start. Our cabin on deck 9 was soon ready and I have to say, I loved it. Even if they are rather small, they had everything we needed. Very comfortable bed and nice interior and plenty of wardrobe space. Nice balcony with two chairs and a small table. Flat screen TV. Minibar and safe. Bright colors and mirrors make the impression of the cabin larger. Suite and balcony cabins guests are allocated to the La Pergola Restaurant, one of two main dining rooms on the ship. They offer My Choice Dining time in the restaurant which is very nice. And I have to say, we really loved the food and service in the restaurant. Plenty of tables for two persons. New table every evening. Couldn't have asked for more. The waiters were excellent and the quality of the food and the presentation was excellent. The menu and the food on the Gala evenings and the Italian evening really impressed me. I have sailed the MSC Yacht Club several times and I have to say, the food in La Pergola was very close to the quality served there. Nice atmosphere as well. They also have a new concept for lunch in the restaurants on board, the Pronto Bistro. Also excellent and on the disembarkation day we had breakfast in the La Pergola, so quiet and plenty to choose from. A far better experience than the buffet breakfast which can be stressfull. The buffet is open 20/24 and also have nice outdoor sitting. Pizza, pasta and burger stations are outside, great for a quick lunch. The quality of the burgers have improved a lot compared to earlier cruises on MSC. Inside the usual buffet offerings but the restaurant itself is a bit to small. Hard to find seats in the busy hours. Plenty of bars and lounges to choose from. Three shows each night, reserve your seat on the interactive monitors placed around the ship. We only attended two shows, one which was quite ordinary, songs from Italy. Nothing special. It seems like the barservice had shortage of staff as waiting time for drinks was too long sometimes, especially on the pooldeck and in the lounges in the evening. In Casablanca we booked the MSC Shuttle bus to the Morocco Mall. Very convenient, In the other ports we did our own tours ashore. The ship itself is beautiful. It's a more classic cruiseship than today giants of the seas. She has a bright and nice interior which give a very cozy and intimate atmosphere. Very large and roomy outerdecks. My favourite was the Red Bar with live music and Cafe San Marco with pastries and coffee specialities but why close so early as 23PM? The bars on the the pooldeck are also open until midnight. Note that the pools are not heated, they are icecold.....jacuzzis hot. The usual cruisehip shops like duty-free ( good prices ), logo shop, jewellery and perfumeshops are on board. The staff and crew are mostly very helpful and serviceminded. Disembarkation was a breeze, we left our cabin by 0830 AM, had breakfast in La Pergola and the walked off the ship, picked up out suitcases in the terminal and got a taxi to the aiport. We have a lovely cruise and even the weather was quite warm and good. The ship and service on board impressed me a lot and I would love to go back on the MSC Armonia. Highly recommended. Read Less
Sail Date January 2015
Sailed with great friends, it was my 60th birthday surprise to my delight. Had to write this review in defence of negative comments that I have read. Everything was first class, food in the Pergola restaurant was equal to if not better ... Read More
Sailed with great friends, it was my 60th birthday surprise to my delight. Had to write this review in defence of negative comments that I have read. Everything was first class, food in the Pergola restaurant was equal to if not better than the more expensive cruise liners that we have cruised with. The service was excellent, second to none, nothing was too much trouble for them, any request was acted upon with pleasure. The suite we had was above our expectations. All the staff that we encountered were polite and friendly. Would certainly sail with MSC again in the future. Thanks.   Read Less
Sail Date January 2015
We booked this cruise and flight independently so arrived after a great flight on British Airways in the afternoon, the driver of our pre-arranged Sun Transfers met us as arranged in the arrivals hall and within minutes we were on our way ... Read More
We booked this cruise and flight independently so arrived after a great flight on British Airways in the afternoon, the driver of our pre-arranged Sun Transfers met us as arranged in the arrivals hall and within minutes we were on our way to the cruise ship. On arrival at the port, embarkation was swift and in next to no time we were in our cabin! A seamless start to the cruise. We had sailed on the Armonia in 2013 and were keen to see the changes since the refit. The intimate feel of the ship is still intact, and apart from being longer didn't seem a lot different. The casino and Marco Polo restaurant are better than before and the outside areas are still impressively large for a smaller ship - pools are great if a little cool. I swam every day but only a few others seemed to venture in. The new splash area designed for kids is probably a good idea during the school holidays, but a bit of a waste of space otherwise. I am not sure how many accidents there will be with 50 kids or so running around splashing and spraying - I can see a lot of adults getting a free water skiing lesson. The disco at the top of the ship was unchanged and still great fun. The only disappointment was the lack of tables and chairs outside the buffet restaurant at the back of the ship. On our cruise in September 2013 this was our favourite area for eating breakfast and lunch in the fresh air with great views of the sea behind. Maybe it was just because this was a winter cruise? However we were really lucky with the weather around the Canaries and Madeira with good sunshine most of the time and daytime temperatures in the 18 - 23c range. Food was excellent in the Marco Polo restaurant in the evening and the service impeccable. We were on the allegrissimo drinks package and our waiters were there constantly offering wine top ups when the glasses were approaching empty. Incidentally, I think the all inclusive drinks package on MSC is the best at sea, with good wine and genuine brand spirits and many liqueurs available, as well as water by the bottle and cappuccino coffees. Breakfast and lunch buffets were also very good, and I don't understand why some reviewers are so down on this. Yes the buffet areas are busy (as they are on P&O, Cunard, Royal Caribbean, NCL and probably most other cruise lines) but we always managed to find a table. The choice at lunchtime was a little limited compared to other ships, however the food available was generally tasty, of reasonable quality and there were variations in the menu every day so it never got boring. I fail to see how anyone could not find something to their taste. At times the food wasn't piping hot but that suits me as I normally wait for the food to cool down before eating anyway. It was never cold as some reviewers seem to suggest. The staff and service on board were excellent and I have always found the hard working crew on MSC ships and standards of cleanliness to be exemplary. I did witness some extremely rude English and German (I speak and understand German) customers talk to waiters and bar staff as if they were not worthy of existence and yet still polite service was provided (couldn't blame the staff for not being friendly to them!). These are probably the same people who write in complaining about poor levels of service. However we were lucky to meet a group of people of a similar mind set i.e. on holiday and looking to have a good time and we engaged and laughed with the staff who responded with the friendliest and most efficient service and hospitality. Another fun and fantastic cruise on MSC! If you are happy to embrace and enjoy different European cultures then you will not be disappointed with a cruise on the lovely Armonia. Read Less
Sail Date December 2014
It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music ... Read More
It was my first time cruising with family, son, daughter-in-law, granddaughter 16 and grandson 10. Having cruises previously with different cruise lines, it was my first time with MSC and they did not disappoint. From the moment the music started in Bar Duomo each night, I was danced off my feet by the wonderful entertainment team. Can't wait to get back on board!!! The ship was beautifully decorated for Christmas with Festive music playing in the background. The staff without exception, were wonderful and friendly. I didn't see a sad or lonely face at any time. Embarkation was very smooth and we were on board within 10 minutes. Bags were delivered within the hour. My cabin was a balcony cabin which was really adequate for only 1 person, and the balcony was on the small size. There was plenty of storage space and my bag slipped under the bed quite easily. The bathroom was small but everything worked and I had plenty of hot water at all hours, with good pressure in the shower. I was glad to see that I had a shower enclosure instead of the dreaded curtain! The bed was just as comfortable as my own, with pristine white linen and the whole place was clinically clean. There were plenty of sun beds on the upper decks and in the adult areas. The only fault that I found was in the Marco Polo dining room. The food let the ship down! It was beautifully presented by wonderful waiters, but left a lot to be desired. However, in the buffet there was plenty variety and I was never hungry. I purchased the drinks package and gave that a good rattling!!! However, I did come off the ship 3lbs lighter. My teenage granddaughter joined the teens club and made some nice friends, with whom she had a blast, and the grandson was like a little gentleman, strolling around, using his card!!! At night the entertainment was varied and good, with a few different little bands playing in different bars and venues. We didn't take any of the shore excursions as we had holidayed on each of the islands, but did get off in Funchal which was magical, and went to Church on Christmas day in La Palma. Disembarkation was in turmoil, I got separated from the others, with the result that they were waiting on the pier for over an hour, while I hunted throughout the ship for them. Eventually a phone call or two by one of those lovely young Italian gentlemen and all was sorted!! All in all, it was a fabulous cruise and I can't wait to get on board again! A Beautiful ship with a wonderful crews. Thank you all. Read Less
Sail Date December 2014
We chose to spend our Christmas on msc Armonia, and we had a wonderful week. First let me point out the not so good aspects: the transfer and flight we had from Rome was very bad: time, transfer and flight itself with Meridiana from Rome ... Read More
We chose to spend our Christmas on msc Armonia, and we had a wonderful week. First let me point out the not so good aspects: the transfer and flight we had from Rome was very bad: time, transfer and flight itself with Meridiana from Rome were extremely unconfortable and ill planned. Also, the entertainment was below the average we have come to love on our cruises: of the evening shows, only the spanish dancers were superb. Apart from that, the cruise was perfect: great service at dinner (thanks Mohammed), our cabin was kept perfectly clean at all times, the ship facilities were always a pleasure to use: I particularly enjoyed the gym and the spa, both with a wonderful sea view. The itinerary is great, and we loved the night stop in Madeira, with plenty of time to visit the beautiful island both during the day and at night. I really cannot understand people complaining about the food and service: we beleive both are far better than NCL and Carnival, which we tried before. Every single crew member was friendly and helpful (by the way many many thanks to Giusy at the reception, if you read this, you were great!) The ship never felt crowded, and even if it's true that sometimes we felt some movement while at sea, we never found it terribly disturbing.   Read Less
Sail Date December 2014
I have been on all the major mid-priced cruise lines for a total of nearly 40 cruises. I’ve never written a review here just because I always got the experience I was expecting and they never seemed overly special enough to write about. ... Read More
I have been on all the major mid-priced cruise lines for a total of nearly 40 cruises. I’ve never written a review here just because I always got the experience I was expecting and they never seemed overly special enough to write about. I booked a bargain 7 nights on the MSC Armonia because of the Canary Island itinerary and after reading reviews of the line and the ship itself, I had prepared myself for a less-than-average experience with the ports as the only highlights. But both MSC and the Armonia impressed me at every turn. Check-in was very orderly and efficient, and from the moment I stepped onto the ship, every single staff and crew member I encountered was extremely friendly and wanting to please. My balcony suite was large but basic. Nothing luxurious about it but very functional and well planned. I actually loved that the bed just had a top sheet and a thin blanket to use as covers as opposed to the luxurious duvet other lines provide that end up soaking you with sweat because you can never get the cabin cold enough to warrant their use. Temperature control worked flawlessly, I always had an abundance of hot water and pressure, and the walk-in closet and adjacent cabinetry had tons of storage space. I quickly got in the habit of lying on my little sofa in the late afternoon so I could look out the glass door to relax and eventually doze. Dinners in the main dining room were admittedly, not especially inspired, but the service from my waiter and assistant waiter was top-notch, despite the seemingly large number of tables under their care. I always enjoyed everything I ate and always ate all of it. The all-inclusive alcohol package provided what I thought was a huge savings and I never had any trouble being promptly and happily served everywhere I ordered drinks, wine, specialty coffees and bottled water. I found breakfast and lunch from the buffet to be rather typical cruise line fare. I’m more of a salad-and-slice-of-pizza-for-lunch kind of guy. The Armonia scored big points for both their wonderful assortment of items on their salad bar (so much more extensive than most ships I’ve been on) and the incredible pizza at the pizzeria. Shore excursions (I took three) were always well organized and the staff seemed to take great care in seeing that the wide variety of nationalities on board were accommodated with the appropriate tour guide for their respective language. There were very few English-speaking passengers on this sailing but I still had a wonderful time just immersing myself in the flurry of different languages and cultures around me. I enjoyed some spa treatments that were actually very reasonable and very well executed, Not the usual sales pitch for products either. I used the fitness center daily and it was very well equipped with a good variety of cardio machines, strength training machines, and free weights. The spinning, yoga, and pilates classes I usually enjoy on cruises were not offered--perhaps because of the very port intensive itinerary. Oddly enough, the Internet service on the Armonia was the best I have ever experienced at sea. The packages were relatively inexpensive, the service fast, and the login and logout screens on both my iPad and iPhone were very well designed and highly functional. The balcony suites have an Ethernet connection that you really have to hunt for. It’s inside the cabinet on which the TV sits. I had an Apple AirPort Express and created my own secured wireless network in my cabin. Internet service is only advertised as being available in the Internet cafe and wirelessly in specific public areas. But the biggest surprise on the Armonia was the nightly production shows. Other than the final night, there was a production show each and every night. A very talented and (and for the size of the Armonia) large cast puts on spectacular shows that because they are heavy on dance and Cirque-type performances, appeal to an international audience. I see shows on Broadway often but every night on the Armonia, I marveled at the incredible costumes and talent I was treated to. Entertainment excellence! I have to say they were the most creative shows I’ve ever seen at sea. My week on the Armonia ended with a quick and orderly disembarkation. And much sadness. It was one of the best overall cruise experiences I’ve had and I truly was made to feel at home on the very welcoming ship.   Read Less
Sail Date March 2014
This was our first ever cruise and as a repositioning cruise, it was very reasonably priced. When we booked, there were no single person supplements so we decided to book one balcony room and an inside room to save money and to compare. ... Read More
This was our first ever cruise and as a repositioning cruise, it was very reasonably priced. When we booked, there were no single person supplements so we decided to book one balcony room and an inside room to save money and to compare. The balcony room was twice the size of the inside cabin, although still an adequate size if you plan on only using it for sleeping, showering etc the inside cabin is adequate but it is nice to sit on your private balcony especially when arriving/disembarking although there are plenty of decks to that too. The main differences aside from balcony and overall size were the extra storage space, bath (rather than shower) and a sofa/coffee table in the balcony cabin. Both cabins had a mini bar and safe. I future, I will stick to a balcony room. The rooms as well as the public area were very clean. Disembarkation was quick and efficient. Service on board was excellent overall, most of the staff were professional and friendly. Entertainment was very hit and miss. Not helped by the cruise director speaking only in Spanish when he realised the Spanish audience cheered louder than the majority (German, Norwegian, British etc). This was a reflection of the overall pandering of the staff to two groups of Spanish youngsters who, like many youngsters from anywhere, were loud, disruptive, sat around in the stairwells etc - very disappointing that the cruise director in particular encouraged this behaviour at the expense of other guests's enjoyment. Food in the main dining room was generally of a high standard, although you could not rely on the general description in the menu. Food in the buffet was very disappointing, cold and tasteless - although the deserts were excellent. They seem to run out of fruit towards the end of the cruise as well as prosecco. The organised activities and shore excursions did not appeal, although many others seemed to enjoy them. The itinerary (Las Palmas, Casablanca, Cadiz, Malaga, Tunis, Valletta, Kefalonia, Dubrovnik, Split and Venice) was excellent, although it would have been nice to spend a bit more time in Tunis - not very touristy, nice to mingle with locals in the old town. The booking process was very laborious and it was disappointing that MSC changed the itinerary which was on sale before we were informed but the onboard experience was fantastic - the allegrissimo drinks package was excellent value and added to the experience.   Read Less
Sail Date March 2014
Cruisingiscool member says it all really in their review. I was on other side of ship in 1216... It was my first cruise and I hadn't really known what to expect. Why MSC? The price, they had discounted the balcony cabin to £250 per ... Read More
Cruisingiscool member says it all really in their review. I was on other side of ship in 1216... It was my first cruise and I hadn't really known what to expect. Why MSC? The price, they had discounted the balcony cabin to £250 per person, so at £500 + £280 for all inclusive drinks package, this was much cheaper than other cruises available.I think the reviews possibly should be split into two, for those who have cruised before and those that have not. My feeling is that first timers would rate it highly than those who have cruised before. Discussing the cruise with others on board who had been on other ships they thought it wasn't as good. I stared in disbelief at them thinking what else could be bettered, my prior background of holidaying in all inclusive hotel resorts was the only thing I could grade it against. I'd embarked at las Palmas after getting the bus from airport. Its only a five minute walk from bus station to ship. Arrived for earliest 1pm embarkation time, however others had same idea, so wondered if arriving at 2pm may have avoided some queues to get on board. Once on board and in room, I couldn't believe how large it was. Full size bath, walk in wardrobe, king size bed, couch, and balcony. Room was kept clean by room attendant, but his second early evening visit had me spitting feathers as my misses expected me to tidy up the room before his arrival...sort of defeated the point. He also had a habit of taking misses nighty from under pillow and making it into a fan shape. To get my own back I put my XXL large undies (clean) under pillow, expecting him to fan those out as well, but he didnt!! shame i needed the laugh. he did have a habit though of moving my clothes from A to B as if to prove the point he was doing something. The all inclusive option is great, you must go for it.. Think it is £140 each and I got a pre bill approximately half way through cruise which showed we had had about 600 euros worth of alcohol/drink. I know what your thinking, I was blinding legless every night, but not so.. Bottle of wine and water was 20 euros during dinner, and a drinks round for 2 would cost between 11 and 12 euros, so it soon adds up if you have a couple of drinks before evening meal and 3 drinks each after. We did see the shows and they were either ok or very good. worth watching, but i take on board others comments as the multi language of passengers meant the shows were mostly dance based with acrobatics thrown in. We also had continental breakfast in the room on a few occasions, but only when I found out it was free. Service charge... I was determined not to pay this before I went. 98 Euros for two of us.. I was intent on getting it removed, however I just couldn't fault the service, sure I had to wait a couple of minutes just too long in ordering drinks, but this was just on the odd occasion. Based on drinks bill reaching 7-800 euros, and great service I've paid the service charge... I did have an issue with getting a table for two in the main restaurant during lunchtimes, but you can take plates outside to eat in the brasserie area on deck 11. I attended the set dinner meals and I thought the food and service was very good. I would go cruising again based on this experience, but don't think I could find a better priced deal than the one MSC offered. Id definitely cruise with these guys again. Read Less
Sail Date February 2014
MSC Armonia Ratings
Category Editor Member
Cabins 3.0 3.7
Dining 2.0 3.2
Entertainment 3.0 3.2
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.3
Family 5.0 3.3
Shore Excursion 3.0 3.2
Enrichment 3.0 2.9
Service 4.0 3.6
Value For Money 4.0 3.5

Find a MSC Armonia Cruise

Easily compare prices from multiple sites with one click